
It is easy to use and the the insights are easy to build in Linear. The customer is auto tagged in linear showcasing the potential duplicate ones are awesome. The triage feature is also something I like and export of the tickets to external platform and ease to integrate to external platform. Review collected by and hosted on G2.com.
The dashboard-building features feel limited. I’d like the ability to create custom views and dashboards similar to Jira, where we can use JQL to build and filter what we see. Review collected by and hosted on G2.com.
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