Wrike Reviews & Product Details

Wrike Overview

What is Wrike?

Wrike is the leading enterprise-grade collaborative work management platform that helps companies do their best work — no matter where their employees are based. With many companies moving to a remote work environment for their employees, Wrike is the best platform to ensure collaboration and deliver efficiencies for teams across the enterprise. Over 20,000 customers and more than 2 million users use Wrike to connect geographically dispersed teams and to make sure their entire organizations are aligned, agile, and adaptable. With tailored solutions for marketing and creative teams, project management teams, product teams, professional services teams, and more, Wrike defines the next generation of work management worldwide. Versatility: Wrike is the most versatile CWM platform, delivering advanced work management software that is both powerful enough to meet the needs of the enterprise yet flexible enough for casual project managers in any department. Wrike can be easily configured for any department, team, or work style, enabling anyone to plan, manage, and complete exceptional work at scale. Wrike is the digital workplace that unifies all of the discrete systems and applications used throughout an organization. Wrike partners and/or integrates with all of the best in class tools so our customers can build onto the Wrike platform, making a solution that suits their specific needs. Users will be able to do the work they need to do in their favorite tools, whether that be Salesforce, Microsoft, or Adobe, but all of that work and the data that it produces, is connected through Wrike. The Wrike platform really brings out the best in teams by empowering them with a single digital workplace packed with powerful tools, features, and integrations that enable Operational Excellence. Security: Security is top of mind for just about every company, and Wrike puts your security back into your control. Wrike’s enterprise-grade security features are the most comprehensive in work management space. Wrike has ISO certified data centers in the US and EU and the Wrike platform is ISO/IEC 27001:2013 certified, which demonstrates Wrike’s relentless commitment to protecting customer data and supporting the most rigorous security standards. Wrike is among the very few in the CWM category to achieve this certification, which ensures Wrike has an end-to-end security framework and a risk-based approach to manage information security, and illustrates Wrike’s commitment to a mature and robust security strategy. And Wrike is the only CWM vendor that allows companies to own and manage the keys to their encrypted data, giving them data access control and audit capabilities even though their data is in the cloud. Collaboration: The very way work gets done has changed so much in recent years, especially with most companies in the midst of digital transformation initiatives, that it really necessitates a CWM platform to drive new efficiencies and optimize processes, which has become increasingly mission critical in today’s fast-paced, global marketplace. Wrike eliminates information silos to create a ‘single source of truth’ that everyone can trust to complete their work with confidence. Wrike allows routine tasks to be automated, improving efficiency and enabling teams to focus on more strategic, creative, and non-routine work. Wrike delivers dynamic request forms, automation, templates, real-time analytics, reports, and our ability to connect the data from all the tasks and projects in Wrike. Wrike frees employees from the daily minutiae of work by streamlining effort, automating rote tasks, and delivering invaluable insights. Wrike gives employees and companies the time, information, and freedom needed to be innovative, creative, and strategic. Wrike is available via the web, desktop apps for Macs and PCs, and via mobile apps for iOS and Android. This allows for real time collaboration on the go, keeping teams connected and informed on the latest project updates with in-app notifications. We also offer an offline mode so teams can continue working in Wrike without an Internet connection. Visibility: Business leaders need rapid, high-level views into the status of project portfolios. But on the ground, employees need more tactical tools to help them execute flawlessly, consistently, and at scale. Wrike offers customizable dashboards to bring you specific insights that will help you prioritize your effort to make the biggest impact. Wrike lets you run advanced analytics and choose from a diverse set of graphical ways to best convey the results, regardless of audience. Whether you’re presenting to upper management or looking to gain a deeper understanding of how your team is doing, Wrike gives you the power of a BI tool that you can use. No more waiting weeks for your analytics team to get back to you. “Wrike makes me a much better project manager because I am able to track and monitor all of my projects in one place.” Lisa Matthews, Project Manager, Hootsuite. “Everything I see now in Wrike is live and in its current status, which is a big plus to me. We can jump on the job, look at the last couple of comments on it, and pick up the ball up and run with it from there.” Ashley Risstrom, Senior Production Manager, Ogilvy.

Wrike Details
Website
Languages Supported
Czech, Danish, German, English, French, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
Product Description

Wrike is all-in-one project management software that helps remote and co-located teams get more things done together.

How do you position yourself against your competitors?

“Wrike is the most versatile and secure collaborative work management platform. It is easy to use yet powerful and flexible enough to meet the unique business needs companies of all sizes and industries. Additionally, Wrike is a truly global solution with full best in class support in 15+ languages across 130+ countries." – Sean Carty, Product Marketing Manager, Wrike


Seller Details
Seller
Wrike, Inc.
Company Website
Year Founded
2006
HQ Location
San Jose, California
Twitter
@wrike
14,029 Twitter followers
LinkedIn® Page
www.linkedin.com
1,013 employees on LinkedIn®
Description

Advanced project management & collaboration tools for Enterprise and SMB.


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Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Response from Kristen Krepich of Wrike

Hi Rachel - Thank you for sharing your feedback with us. We are sorry to hear that your experience didn’t match your expectations. Please reach out to us at customerrelations@team.wrike.com and please let us know what we can do to create a better experience for you. We would love the opportunity to make things right if you give us another chance.

Sr Account Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Open Discussions in Wrike
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It has a characteristic that we enjoy as the project tree, because we can literally arrange our work. That is why we buy it, much like a smartphone program, from almost everywhere can we work and use it. There are several improvements in the cloud backup, for example a task bar and a general view we can explore in different groups and teams. Moreover, I can quickly get up to speed and its user interface is good. It is by kanban, tables or lists etc that you can perceive your projects in different ways. Not all operation data equally and these choices are good. These are good. Review collected by and hosted on G2.com.

What do you dislike?

Wrike learning process is my only worry. It took a few days to transition to the new way things were handled, and after a few days it was part of the norm. Furthermore, Wrike appears to me to be the best program that can be embedded into a project management formula, since nearly everything is changed and all the tools are perfectly usable for managing the tasks. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Wrike will be strongly recommended for companies who want to boost productivity and preserve the completeness of the project and engage their partners in assigned tasks. It works very well if you are searching for fantasy, organisation, traceability and flexibility, because in addition to project management it can be used for all kinds of awareness; it is important that workers edit the documentation together. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a homework calendar with deadlines at the start so that you understand the time you have to do the homework from the start and whether the commitment is large or necessary to complete each assignment. It has been created and used for your work and programs. With features and equipment, everything is perfect. For all sorts of firms, this would be helpful. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The working direction assessments of quality campaigns are established with Wrike, as its instruments achieve power from being handled with operational knowledge, where its functionality of corrective action to optimize promotional operations exercise a rationality of sales approaches and successful funding reconciliation. In order to satisfy the requirements and needs of each PM, we had searched for a full management project kit that produced our PM as an efficient instrument. When we looked at different tech bundles, it turned out that most of them satisfy their needs, but that they were hard for non-designers to use and appreciate. We were very happy that Wrike has a very convenient and user-friendly gui that is communicable for non-PC users. Review collected by and hosted on G2.com.

What do you dislike?

The picture sizes of the Wrike multimedia help introduces an irregularity to the material, since it is unorganized by the combination of active sample encoding resolution and erroneous route simplification in its display format, such that it is impractical to completely screen any audiovisual material sent to my data mailbox, thereby qualifying it for the information. It is easy for me in Wrike on the other hand, at the administrator level, to forfeit my ability to control other projects, tools and PM tasks. Nevertheless, note that it is a means of configuring our environment and user feedback rather than a challenge in this software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This tool is easy to implement and use, since we decided to implement it it has worked very well and we have significantly increased our productivity, to make the most of its potential, make all the configurations without haste so you can do everything without errors and that will save you a lot of time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Used to describe and establish the organizational rules, including terms of cooperation, intelligent file sharing, secure information delivery, email help handling, feedback communication philosophy, management of sale funding approaches, competent project recruiting tracking, agency resource familiarization, budget reporting, accreditation, and productive event organization. It represents an outstanding contribution to our production resources and an important part of the successes of many projects that Wrike has completed. Without the toolbox, we could not have organized all actions and priorities in the best manner and there is no question that on all tasks completed we would not have achieved an equally successful outcome. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

By being able to update on a project without having to call a meeting.

Seeing the actual progress of a project, and where the bottlenecks a could be.

Quickly being able to show has the capacity to take on more work, based on what they are already doing.

Having external people, like our agency, collaborate without having to have their own account or license

The My-to-do list is literally how I start my day, as it now has everything I need to do for the day, week and month ahead.

There are so many detailed videos, help sites and even a complete built-in tutorial, that everything you would want to know, can be found in one of their videos.

When you realise that almost everything we do is a project of some sort (as a project has a start and end date), then everything can be done within a proper, solid, stable solution like Wrike. Review collected by and hosted on G2.com.

What do you dislike?

That now, if we do NOT have the projects in Wrike, nobody knows what is going on - our new phased has become "If it is in Wrike, then the team know its Right"

Initially, when we started Wrike, it appeared overwhelming - it is so highly customisable, that you can get lost with all the different functionality. You have to start simple and then grow the system, based on your requirements. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There are tons of "project management systems" and we have reviewed many of them, looking for a system that can meet our specific needs. We use Wrike successfully in its core being a Project Management system, but we have also used it, due to its highly customisable workflows, and statuses, as a Bug reporting/tickets system (each ticket has a unique number that goes through a unique workflow). We use it as a Lead tracking system (each new customer has a specific status and workflow), we use it for software renewals for customers (to track annual renewals, their cost, profit and value in the custom calculation fields) .

Basically, having seen and worked with many project management systems, there was nothing that was as customisable as Wrike. It has allowed us to use ONE system, for about 5 areas of the business, that used to have their own systems - Wrike has replaced 5 other software systems.

Its saved us huge time, saved us money on other systems, but most importantly, it has brought a complete collaboration to our company. I now know exactly where we are with almost every single part of our company, from support, sales, marketing, HR, development and so much more. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Capacity management is huge - with numerous team members, we used to have constant Update meetings, which take time, whereas now, we can see who is working on which project, where they are with the status of the project, when they will need help, and when we expect a bottleneck or delay and how this impacts the overall deliverables of the project. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Teams can function with kanban, spreadsheets, or only list views. This variety has made it easier to get on board with several different teams and improved acceptance. I love the possibilities Wrike provides for teamwork as well as their team's high level support. Wrike is an outstanding framework for project management that promises unbelievable simplicity and scalability for any project type for any industry. All the integrations and the perfect way to link function between systems are not to be mentioned. The platform was best used for the service and resources. If in the Circle you cannot find it and notices, everybody is still chatted. A time for use and reporting queries is often very easy to plan. Review collected by and hosted on G2.com.

What do you dislike?

Adopting and improving management are still a challenge for the technologies we have been using; this is all about our process; if your organization can afford it, Wrike provides multiple service and integration options that can help to minimize the issues. When you start using this method, certain learning curves are not necessarily noticeable. The job process is much more critical than it looks, as the structure drives monitoring, dashboards, sharing and authorisation. I'd like more Microsoft Office / Outlook Calendar symmetry and convergence. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Leave time before installing more equipment to get to know the commodity. Take the time to assess, review and prepare for how you want Wrike to work in the company. This will ensure the adoption is successful. It's the best product I have discovered to handle all dynamically and online. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Silos are breaking down and contact regarding big and small projects is growing. We also worked on introducing different request processes to Wrike and it was beneficial to quantify bandwidth and team growth based on demands fulfilled. Offices, personnel, mission and timetable partnerships and correspondence are also open. Wrike deals with the underlying needs of our organization for project management, but it also encourages visibility and enables promise assurance and acceptance. Review collected by and hosted on G2.com.

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CIO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The possibility to manage your own projects and share progress with your team. Also assign tasks to manage collaboration between your team and also with others that might help you complete the task or project. Review collected by and hosted on G2.com.

What do you dislike?

Maybe there should be a way to calculate a price for the platform based on specific needs. Maybe the plans will not be as flexible as you would like. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I manage the opening of several points of sale for a retail chain. So, each project is a new point of sale venue. In each project I assign people from legal, construction, operations, HR and technology. The process we developed on Wrike helps us to deliver instant information about the progress of each new point of sale. Also this allows us to avoid lots of repetitive emails going back and forward. Now everything is centralized in Wrike. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I would conclude that Wrike is a promising forum for project and task management. The user interface is professionally done both on the desktop and on the mobile app view. I like how all the activities are quickly accessible. The adaptability of the platform to dynamically have various project management views (ie Gannt, tables, project boards) based on specific user needs (same details, different screens). It is very easy to build tasks and launch a project schedule and the integrations available i.e. Outlook) help to easily speed up the process. Review collected by and hosted on G2.com.

What do you dislike?

The initial architecture involves several crucial decisions to set the path for progress with the application and deployment. It would have been helpful to use several examples of alternative ways of configuring the interface such as instructional Videos, which would minimize the learning curve and development time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It really improves communication and project management, that's why I recommend its implementation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Manage jobs, activities and offices successfully for me and my staff. Another major advantage has been the preparation of resources, a simple and reasonably quick time monitoring process, which helps one to prepare for resources proactively and to objectively analyze the use of historical resources. In order to achieve consistent communication and historical documentation and archiving, We have enhanced project team communication, have developed a consolidated "source of reality" for project communication topics. Review collected by and hosted on G2.com.

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Marketing Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The overall structure and tools offered are great for team and project management. The design is not bad to look at either. I also love that they added a free plan for people to try out the platform before committing.

But what I love the most is the new templates feature. It does a well job at saving your time when you're setting up a project. And it can take a lot of time considering how customizable and flexible the platform is, which is a great plus for many I'm sure. It was for my team and that's exactly the reason it was chosen. Review collected by and hosted on G2.com.

What do you dislike?

It's very messy. I remember that me and my colleagues had a very hard time to adjust to the platforms because it's features were all over the place. Even though the design has been improved a lot, still some UI choices aren't as intuitive as I'd want them to be.

The price is also not the cheapest. I wouldn't call it the most expensive either, but you can, for sure, find something cheaper. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Project management, team communication, and even time management. The benefit of having all in one place is a great promise. And helps a lot that the entire team is using one single place for all organizational stuff. The commenting and messaging is great as well and saves time compared to using an email to talk about a certain task. Review collected by and hosted on G2.com.

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Response from Kristen Krepich of Wrike

Hi Tigran - Thank you for sharing your feedback with us. We are sorry to hear that your experience didn’t match your expectations. Please reach out to us at customerrelations@team.wrike.com and please let us know what we can do to create a better experience for you. We would love the opportunity to assist you and your colleagues.Our goal is to have the most flexible work management solution and we would like to talk to you directly to better understand your needs and address your concerns.

Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Wrike has given my team the opportunity to organize global requests. With the use of a request form we are able to gather all necessary information upfront and then filter it based on need and teams. Having tags, filters, folders, flow charts, and dashboards all help keep tasks organized in an efficient manner. Review collected by and hosted on G2.com.

What do you dislike?

Wrike has the capability to be an extremely complex marketing tool. Without having the proper knowledge or training those features are overwhelming and cause confusion while using the platform. In order to take advantage of the applications full features you have to be willing to set aside a decent amount of time to get training. An amount of time that many team members do not have or are unwilling to dedicate to a tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Wrike has helped my marketing team solve task management requests and have better time management. In the past project requests would come in through email and have to be manually assigned to a team member to handle. Communication would get messy and some requests would get lost. Now with Wrike we are able to keep all communication within on platform along with the original request. It helps a global marketing team stay on top of all business needs without losing time to project management. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It has mobile apps that permit us to display our tasks from our mobile phones. This tool has features like Gantt maps, scrum tables or lists. I really like its ease of use, it is possible to build very friendly and different working teams, public or private. I like Wrike to be a collaborative multifunctional platform that helps users and other team members keep track of what needs to be done. Wrike is a precious networking tool that operates to stop unnecessary email. Review collected by and hosted on G2.com.

What do you dislike?

Wrike is a drawback because I think it's just 5 GB of space really limited. Wrike is less user friendly than other organizational approaches that I used in the past, such as Asana, I don't like it. To simplify the operations of the evaluated organization and enhance the distribution of information, the management of WRC models should be set up so that activities that form programs can be carried out easier, in order to contribute to generating and sustain an effective support system. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I advise Wrike because it enables us to communicate effectively with our workplans. It is also a tool that enhances our work team and operates on multiple devices. Wrike would deliver the most strong frameworks in the Wrike system with an enormous administrative security and the incremental scalability of business functions to track a custom structure across multiple tasks as part of the fantastic platform for missions, inventories, schedules, calendars, calendars. Ideal for small or large teams of work. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Wrike has helped our working team to comply with the project objectives. Now every member of my work team can be assigned tasks efficiently. There are various divisions in my organisation, such as Human Resources, Legal and Project Management, which means that we use this entirely. Through Wrike, my team was able to remain co-ordinated and recognize the roles the account managers had to perform and the deadlines. The specifications of the Wrike proposal will be outlined explicitly and the central details the team needed to know include. Review collected by and hosted on G2.com.

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Graphic Designer
Electrical/Electronic Manufacturing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Our team favored the layout of the site overall, compared to Workamajig (what we used to have). With Workamajig, you had to open practically 50 side-bar panels to dive into the details of a project, whereas with Wrike, you could basically see everything you needed on one screen (for example, you could see all-at-once if the project is in process or approved, what files are associated with it, what the convo between the people assigned was, etc.) The email notifications are much more helpful and legitimate-looking than Workamajig. I understand the customizability of Workamajig, but our team just didn't have the time to make these customizations, so Wrike was the perfect platform to help get us up to speed quickly.

As an art director, another item I have to mention is the ability to mark-up edits on uploaded items and mark them as "resolved" as changes are made. This has been the winning feature for myself. With Wrokamajig, users CONSISTENTLY had issues getting into the editing platform, and we would get constant complaints that they cannot see the document or cannot make edits. It's so nice to know that Wrike's editing feature won't change on us or comments won't "disappear". We haven't had a single complaint come in about this tool from anyone in our company so far.

My Boss recently created a request-form within Wrike and this had been something on our "want-list" for ages. It was great that Wrike had a simple way to get this done so that we could actually be a team that could take requests. This was something we needed as a team from the start and it took way to long to ever get in Workamajig, and was ultimately put-off and forgotten about.

For our printing vendor, this has been a useful tool in creating project "ID #'s" to go along with our SKUs for all of our printed materials available for order. Review collected by and hosted on G2.com.

What do you dislike?

At first, we also had a very difficult time trying to distinguish if a new project was considered a "task" "sub-task" or a "project" and we were confused about how each of these things were weighed in the reports. We have a couple of different teams we ask for advice with about Wrike, and each of them advised us to do different things (one team said, a new project would be a "task" and the other advised that a new project would be a "sub-task" - so our team has been left to determine for ourselves which one works best for us. We are still figuring this out ~5 months into using Wrike.

The accordion-style menu can sometimes get confusing (but we have a lot of projects we get added to). If there was a separated bar showing "my projects that I'm assigned to" and another for "projects I just have insight into" that would help me keep focused when looking at that left-hand side bar. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our company has been regularly moving folks around, removing and changing teams, so we are trying to create a common platform where our hard work can be noticed and anyone could easily join and see where we've left-off on a project and be able to quickly pick up the pieces. We get a lot of requests and Wrike has provided the benefit of keeping everything stored, easily searchable and accessible. We now have a legitimate process for accepting project requests WITHIN the system and no longer waste time creating a new project based on an email. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love you can create a folder and then organize various projects easily and create subtasks for each project in that folder. Furthermore, my team can be tracked and viewed. It has allowed me to report greatly. It's fine because I have a quick and easy to understand interface. Ensures very good resource and task management. It is really useful because I can automate workflows. Review collected by and hosted on G2.com.

What do you dislike?

If the alerts were set, as I am a little too late, it would be easier to make my job a little difficult. I'd like the illusion that the task is easier to navigate and that navigation is smooth. A learning curve certainly exists. It is not easy to navigate as a newbie, but you can quickly learn from a few instructional courses or meetings with a Wrike pro. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take the time to read or learn the tutorials. It's very valuable to try to successfully use Wrike. This is a software program that encourages and accelerates the successful execution of the venture. It also helps you to position all your workers in the same location and then cooperate in real time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Manage and conveniently find several projects. I know that having all your project assets in one location saves a great deal of time compared to your computer searching. Wrike is fine and is used exclusively for our services. It also enables us to save papers for any exercise or mission. This works because we can create review processes. It's successful. Files and records can be commented and viewed. It also enables us to build space for knowledge and project monitoring. Review collected by and hosted on G2.com.

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Project Manager - Product Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the simple and effective time tracking features. Building projects and templates works well for us. Requests are one of the most helpful features which really help us work better between departments and improves our ability to establish expectations and work standards. Review collected by and hosted on G2.com.

What do you dislike?

While Wrike has most of the features I need, I occasionally run into something that doesn't work as well as I would like. Getting used to tagging things has improved my experience. When I was trying to organize by folder Wrike left me a little disappointed. However, once I figured out that tagging was the better way to go, my experience improved. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Wrike isn't perfect, but definitely is fully featured and works well for us. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Wrike has eased some of the pain of working between departments. The PM team supports marketing for design work and the requests feature has really improved some of the challenges with regularly accepting work from another department. Review collected by and hosted on G2.com.

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Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

A lot :))

Clear Interface. Never down-time, very regular updates (almost weekly, surely twice a month)

It just works very very well, it does/can handle all needs. A lot of powerful features that make the platform very very complete.

Among our favorites : custom workflows and columns, request forms and Stream.

Ad-hoc support when needed, always complete answers even on 'difficult' matters.

Even if the iOS app has less possibilities/functions than the Android app, it still is very complete and powerful. Review collected by and hosted on G2.com.

What do you dislike?

no macOS Touch Bar support (!!) a lot of repetitive handlings could be programmed here and would save A LOT of time over a whole day.

the New Experience was launched too soon .. on the good way but a lot of improvements needed to really have it stand out to the 'old' interface.

Too limited amount of Dashboards (only 14 in Business version)

Lack of a "summarized/general" user-rights distribution-view over all structure/folders/projects.

Wrike Meeting (conf. call) feature that's has gone out over last year, it is a pain (takes a lot of concentration and extra energy) having to use a third party for conference/group calls and take nots inside Wrike on another screen :/ Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A lot of companies in the same segment really make a good job out there but Wrike just is the most performant, robust, versatile and scalable out of them all :) It is the only one that has the possibilities to scale at best to your organization along your path of growth. This in terms of functionalities as support. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Too much too mention ;-)

It fitted in seamlessly resolving long time frustrations.

Perfect real-time and certainly scalable project-management and resource handling.

Automated reporting and analytics. Even if a general window for is still missing IMHO, yet, user-rights are easier/better handled. Review collected by and hosted on G2.com.

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