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Lusha Reviews (1,643)

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Reviews

Lusha Reviews (1,643)

View 2 Video Reviews
4.3
1,643 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Lusha for its ease of use and accurate contact data, which significantly streamlines the prospecting process. The seamless integration with LinkedIn and CRM tools allows for quick access to verified emails and phone numbers, enhancing outreach efficiency. However, some users note that contact information can occasionally be outdated or inaccurate, particularly for smaller companies.

Pros & Cons

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Karan R.
KR
Business Development Executive
Information Technology and Services
Mid-Market (51-1000 emp.)
"Simple, Affordable, and Easy to Adopt Lusha Delivers Solid Outreach Data"
What do you like best about Lusha?

What I liked about Lusha is that it has a simple UI and UX. Compared with Apollo and Zoom Info, I find Lusha much easier to use, to the point that even a rookie on the team or a fresher can understand it quickly, whereas Apollo and Zoominfo still feel more complex.

On pricing and overall performance, I can say that at its price point Lusha is quite affordable. When we compared license pricing with Apollo and Zoom Info, Lusha worked well for us. We used Lusha earlier, around 2 years back, especially when the sales team wanted more successful outreach with better data, intent, and proper signals. At that point, the sales team started using Lusha more actively.

Later, as the team grew bigger, we felt the data available in Lusha was a bit less compared to Apollo and Zoom Info, so the organization needed to shift to Zoom Info and Apollo. Now, half of the team uses Zoominfo for its AI intelligence features. We generally use the tech stack feature, which makes our pitch more refined what we should say to the prospect and which software we should reference as the basis for our conversation or client call. The AI intent signals through artificial intelligence also help us recognize current hiring, initiatives, and the org chart feature helps us understand the current structure of employees. That gives us more information to work with.

For integrations, when we had Lusha we integrated it with Salesforce. The benefit at that time was being able to integrate and see the pipeline directly in our Salesforce dashboard. Lusha connects to CRMs like Salesforce and HubSpot, and using that feature we made sure to capture all relevant contacts. We could create a list in Lusha and then push that same list directly into our CRM (Salesforce), ensuring proper tracking and maintenance of each and every record.

One more AI feature I want to mention is that it helps in creating automations by automations I mean scheduling emails and tracking campaigns for support and onboarding. Our onboarding and team support experience was good, quite efficient and helpful. After procurement of licenses, they conducted onboarding sessions, helped us understand the product in more detail, and showed us how to make the best possible use of the software to ensure the best ROI from it. Overall, it was a great buy for us and helped us get good data, and we still have ongoing client business from it that continues to help us grow each day. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

The main feature I can say I dislike about Lusha is that it doesn’t offer an inbuilt dialer where you can view and dial the number in real time. You have to use additional software just to make calls, which makes the work more hectic and time-consuming. Having an integrated dialer would have been a top-class offering and the cherry on the cake. Also, many times when you load a large list, the UI freezes, which can cause problems. Apart from that, I haven’t seen any major issues. Review collected by and hosted on G2.com.

Jenson T.
JT
Head of Growth, APAC
Staffing and Recruiting
Enterprise (> 1000 emp.)
"A must to make tool for B2B salesperson and SDR!"
What do you like best about Lusha?

Easy to use and extract information from linkedin with the chrome plug in. It also allows us to choose to extract email address or contact number. Also the contact number and email address are accurate 80% of the time. I am also able to manage the team usage by allocating the no. of lusha credit to different members of the team and monitor their usage. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Email extracted might not fully accurate and data might be not available for most contact. Review collected by and hosted on G2.com.

Akhil J.
AJ
Product Specialist - Founder's Office
Small-Business (50 or fewer emp.)
"Solid Data Accuracy, But Pricing Concerns"
What do you like best about Lusha?

I like Lusha for its ability to qualify outbound leads efficiently. The focus on quality lead generation is crucial for our sales, ensuring that our deals close and other outreach efforts are highly targeted. The data is good enough, letting us save time, as we don't need to use multiple tools or processes for verifying accuracy. This time-saving aspect helps us strategize other accounts, which is very valuable for anyone in sales. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

One thing that bothers me about using tools like Lusha is that they're not a single point of contention; I still have to use multiple tools. Also, the pricing based on credits can be a pain. Like, if I verify an email address, I use up credits, and if the team scales, that gets even more challenging with pricing and reliability. Lusha doesn't always provide accurate numbers, and for clients outside the North American region, getting verified phone numbers can be tough. So I end up needing second or third-party tools, making the primary tool's pricing seem less sensible. There's also a steep learning curve and the tutorials available aren't really good, which was a minor inconvenience for me. Review collected by and hosted on G2.com.

Ciaran M.
CM
BDR
Mid-Market (51-1000 emp.)
"Reliable LinkedIn Contact Data Fast—Accurate Emails, Direct Numbers, and a Simple UI"
What do you like best about Lusha?

What I like best about Lusha is how reliable it is for pulling direct phone numbers from LinkedIn profiles, especially when I need accurate contact details quickly. It consistently helps me get past generic company lines and connect with the right person directly, which saves a huge amount of time. I also really value how accurate the email addresses are — I’ve found that they rarely bounce compared to other tools.

Another big plus for me is the grading system that shows how likely an email is to deliver. That confidence score makes it much easier to prioritize outreach and focus on the contacts that are most likely to convert. On top of that, the interface is simple and easy to use, it integrates smoothly with LinkedIn and CRM workflows, and overall it just feels dependable. It’s a tool I can trust when I need high-quality data fast. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

What I dislike most about Lusha is that the data coverage can sometimes be inconsistent, especially for smaller companies or more niche roles. There are times when phone numbers or emails simply aren’t available, which slows down prospecting and forces me to rely on alternative tools. While the accuracy is generally strong, occasional outdated numbers or incorrect direct lines can still happen, and even a small number of inaccuracies can impact outreach efficiency and credibility. Review collected by and hosted on G2.com.

Sonali P.
SP
Project Manager
Mid-Market (51-1000 emp.)
"Easy, Efficient Prospecting with Reliable Contact Data"
What do you like best about Lusha?

What I like most about Lusha is how easy and efficient it is to find accurate contact details. The Chrome extension works seamlessly with LinkedIn, making prospecting quick and effortless. The data quality is reliable, which helps improve outreach success and saves a lot of manual effort. Overall, it’s a simple, user-friendly tool that significantly speeds up lead generation. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

One downside of Lusha is that the contact data can occasionally be outdated or inaccurate, especially for niche roles or smaller companies. Additionally, the database coverage is sometimes limited outside major markets, which can make it harder to find contacts in certain regions. Review collected by and hosted on G2.com.

Neel R.
NR
Account Executive
Mid-Market (51-1000 emp.)
"Effortless Lead Generation with Accurate Data"
What do you like best about Lusha?

I like how fast and easy it makes finding accurate business contact information. The browser extension is especially useful because it allows me to access contact details directly while browsing LinkedIn or company pages, which saves a significant amount of research time. I also like the simplicity of the platform, the clean interface, and how quickly it can rebuild prospect lists for outreach campaigns. The contact accuracy is generally very reliable, and the filtering and search features help narrow it down to relevant decision makers efficiently. Another feature I find valuable is how smoothly it fits into day-to-day sales workflow without adding unnecessary complexity. The initial setup was very easy and straightforward, with the browser extension being simple to install, allowing me to start using the platform almost immediately without needing extensive onboarding or technical support. The interface is very intuitive and easy to navigate, which integrates quickly into my daily sales and prospecting workflow. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

Sometimes certain contact records can be outdated or incomplete depending on the region or company's size. I would also like to see more advanced filtering, deeper integrations with additional CRM systems, and expanded data coverage for international markets. In some cases, credit users can feel limiting when working on larger prospecting campaigns. Additionally, more detailed company intelligence and enrichment capabilities would make the platform even more valuable for sales teams. Review collected by and hosted on G2.com.

AK
Sr. Manager - Sales
Enterprise (> 1000 emp.)
"Rich Data for APAC, But Lags in data richness for the USA"
What do you like best about Lusha?

I use Lusha mostly for finding customer data, especially phone numbers and email addresses, and it does a really good job at that. One of the things I like most about Lusha is its effectiveness in getting direct phone numbers, especially cell phone numbers, where I often struggle otherwise. Most of the time, the data I get is correct. I also appreciate Lusha's data enrichment for regions like APAC and the Middle East, which I find more up-to-date compared to other tools. Setting up Lusha was quite easy, like a quick plug-and-play, and it integrates well with LinkedIn, making it convenient to access contact details directly from a LinkedIn profile. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

I think Lusha is not up to the mark for global data. If I need to find details for someone in North America, like Kentucky or anywhere in the USA, the data doesn't seem to be as updated. I see the same numbers and emails as on other tools, and there’s not much difference. The email address or phone number is sometimes incorrect, and the same is true for Lusha. Compared to other tools like ZoomInfo, Lusha lags behind in the richness of data for the US. Review collected by and hosted on G2.com.

Ram K.
RK
Sales Development Representative
Enterprise (> 1000 emp.)
"Reliable Prospecting Tool with Data Enrichment"
What do you like best about Lusha?

I use Lusha for prospecting, and it's one of the most reliable tools for this task. It has helped me with enriching leads, often providing data on individuals who were nowhere to be found with other prospecting tools. The intent-based searching has improved our conversion rates. The Chrome extension is smooth and pulls contact details directly from LinkedIn, making it very reliable for daily outbound, especially for SMB prospects. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

The data accuracy can be inconsistent at times, and the credits get used up quickly. When accuracy is off, it leads to wasted call attempts and bounced emails. With low credits, I have to be very selective about the leads I target, which ends up consuming a lot more time. Review collected by and hosted on G2.com.

Rafael A.
RA
Sales Manager
Small-Business (50 or fewer emp.)
"Time savings and easy integration thanks to Lusha"
What do you like best about Lusha?

I use Lusha to obtain and verify customer contact information. I really appreciate that Lusha provides a clear breakdown of which employees work at which company and what their email or phone number is. I particularly like that Lusha is available as a browser extension, which makes usage significantly easier and saves a lot of time. This gives me more time to take care of customers without having to search for the right contacts on different pages and in databases. The initial setup of Lusha was relatively easy. Review collected by and hosted on G2.com.

What do you dislike about Lusha?

If Lusha does not provide clean data, credits are still consumed, which is annoying with phone numbers because they cost more. Review collected by and hosted on G2.com.

neha r.
NR
Assistant Manager
Mid-Market (51-1000 emp.)
"Best Tool for Finding Contact Details and Reaching Prospects"
What do you like best about Lusha?

It is the best tool to search any person contact details including mobile number, email, designation and previous work details, so Ioved it and was using it as a tool to get clients numbers and email to reach them out for Valuefirst services Review collected by and hosted on G2.com.

What do you dislike about Lusha?

It is not updated instantly if someone has left the organisation recently or if changed the number, it shows the old data only

Which creates issue if you are using your bought points to the details but that are not correct Review collected by and hosted on G2.com.

Questions about Lusha? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

RR
Ratheesh Rajan
Last activity 10 months ago

Is Lusha Database is relevant in Indian market ?

Patrick J.
PJ
Patrick James Kernan
Last activity almost 5 years ago

Have we ever considered adding a search functionality, outside of LinkedIn?

Pricing Options

Pricing provided by Lusha.

Free

Free
Per Month

Starter

Starting at $37.45
4800 Credits

Pro

Starting at $52.45
7200 Credits
Lusha Comparisons
Lusha Features
Contact Data Availability
Company Data Availability
Industry Research Availability
Contact Data Accuracy
Company Data Accuracy
Integration to CRM/Marketing Automation
Data Cleaning/Enrichment
Search
User, Role, and Access Management
Performance and Reliability
Reporting/Dashboards
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Lusha