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Zoom Workplace Reviews & Product Details

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Free
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Zoom Workplace Integrations

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Zoom Workplace Media

Zoom Workplace Demo - Work happy with Zoom AI Companion
Make more time for the work that energizes you with AI Companion in Zoom's AI-first work platform. Zoom AI Companion works for you behind the scenes to help you get more done, do your best work, and strengthen relationships.
Zoom Workplace Demo - Surface, manage, and complete tasks across Zoom Workplace with AI Companion to get more done
Work smarter by having AI Companion take action and execute tasks on your behalf. With AI Companion managing your tasks, you’ll stay on top of requests throughout your workday, watch as items are crossed off your to-do list, and keep your teammates informed and on track. Included in paid Zoom Wor...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
AI Companion for Zoom Team Chat
Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
Play Zoom Workplace Video
AI Companion for Zoom Team Chat Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
AI Avatars helping Scale Information
You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Play Zoom Workplace Video
AI Avatars helping Scale Information You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Welcome to Zoom Spaces
Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Play Zoom Workplace Video
Welcome to Zoom Spaces Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Zoom Phone inside Microsoft Teams
This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
Play Zoom Workplace Video
Zoom Phone inside Microsoft Teams This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
Zoom Virtual Agent Concierge
Discover how Zoom’s Virtual Agent acts as your business’s 24/7 concierge. It automates everyday tasks like booking appointments, checking availability, and routing calls—so every customer gets help, fast.
Play Zoom Workplace Video
Zoom Virtual Agent Concierge Discover how Zoom’s Virtual Agent acts as your business’s 24/7 concierge. It automates everyday tasks like booking appointments, checking availability, and routing calls—so every customer gets help, fast.
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Zoom Workplace Reviews (55,533)

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Reviews

Zoom Workplace Reviews (55,533)

View 74 Video Reviews
4.5
55,533 reviews

Pros & Cons

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LV
Marketing Coordinator
Mid-Market (51-1000 emp.)
"Clear Calls Even with Basic Speakers and Mic"
What do you like best about Zoom Workplace?

I don't have the best speakers or mic but never have an issue on calls with others hearing me. I would mostly get invites and click right into the meeting and was a little nervous about setting up my own meeting for others to join. It is very easy and straightforward. Not complicated at all and was quick to do. It has now become a norm and is easier and more efficient than a phone call. Screen share is a necessity with meetings and so easy to switch users sharing screens. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I haven't had any issues yet. We use it weekly and sometimes daily. It's like picking up a phone now. Review collected by and hosted on G2.com.

Lalit M.
LM
Customer Success Engineer - 1
Mid-Market (51-1000 emp.)
"Zoom: User-Friendly, Reliable Meetings with Seamless Screen Sharing & Integrations"
What do you like best about Zoom Workplace?

Zoom is one of the best software i have used so far when it comes to ease of use and user friendly UI. One of the best software to screen share while in a meeting. It allows integration with many other softwares which makes it very versatile to use.

As i use zoom almost every day, it never disappointed me and i never felt it was lagging or showed some weird behaviour during the meetings. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

It should provide some UI designs or templates so a user would not feel bored of seeing it and using it everyday. Few customization options would be great for engaging users more with the software. Review collected by and hosted on G2.com.

Jay V.
JV
software Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable All-in-One Meetings, Chat & Collaboration That Stays Simple"
What do you like best about Zoom Workplace?

What i like most about Zoom Workspace is how it brings meetings, chat and collaboration into a single flow without feeling complicated.In my day to day work, I mostly use it for quick sync calls, client discussions, and internal reviews and reliability has been consistent even when participants join from different networks or devices.Meetings start quickly , and i rarely have to troubleshoot audio or video which matters a lot during back to back calls. I have also started using zoom's team chat and meeting summaries more as part of my regular workflow.Being able to continue a conversation after a meeting ,share recordings and revisit key points in one place saves time and reduces follow up emails.Features like screen sharing and annotations are simple but effective ,especially when walking through designs or explaining technical flows to non technical teammates. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One thing i dislike about Zoom Workspace is that as more features have been added,the interface can sometimes feel a bit crowded. When i am just joining a quick meeting,I don't always need to chat.mail,calendar and other tools at the same time and it can take a moment to navigate to exactly what i need.Another drawback i have noticed is notification overload,especially when using team chat alongside meetings.If notifications are not carefully configured it is easy to get distracted during focus time .I have had to spend time adjusting settings to keep it manageable.

Occasionally meeting quality can also depend heavily on network conditions.While Zoom is generally reliable,video quality can drop during unstable connections which affects discussions in longer or more detailed meetings.Overall zoom workspace works well but it does require some setup and discipline to avoid unnecessary noise and keep the experience streamlined. Review collected by and hosted on G2.com.

Arjunsinh M.
AM
Team Leader
Computer Software
Mid-Market (51-1000 emp.)
"Zoom Workplace for Everyday Business Communication"
What do you like best about Zoom Workplace?

I use Zoom Workplace regularly as part of my daily work for internal team meetings, client calls, and cross-team collaboration. What I like most is that it combines meetings, chat, and scheduling in one reliable platform, which helps keep communication organized. The video and audio quality are consistent even during longer meetings, and features like screen sharing and breakout rooms make collaboration more effective for remote and hybrid teams. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom Workplace can feel overwhelming at times because of the number of features available in one platform, which may take some time for new users to get comfortable with. Performance can also slow down slightly on older devices during long meetings. Additionally, some advanced features are only available on paid plans, which may be limiting for smaller teams. Review collected by and hosted on G2.com.

Thomas G.
TG
production specialist
Small-Business (50 or fewer emp.)
"Effortless Collaboration and Reliable Performance with Zoom"
What do you like best about Zoom Workplace?

What I appreciate most about Zoom is that it offers an easy-to-use and reliable platform for high-quality video and audio. It allows me to connect with large groups around the world, thanks to features like screen sharing, breakout rooms, and whiteboards. These tools make Zoom especially suitable for remote work, education, and business, as they simplify both communication and collaboration. I use Zoom almost every day because it integrates seamlessly into my busy work schedule. Whenever I encounter any issues, I find that customer support is consistently reliable and helpful. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

What I dislike about Zoom is that, while it lets us work from anywhere, I often find that meetings held outside the office—such as at home—come with more distractions. It’s also much more difficult to read social cues over a video call compared to being in person. Additionally, the app itself can sometimes be glitchy. Review collected by and hosted on G2.com.

Abhishek A.
AA
Back office work
Enterprise (> 1000 emp.)
"All-in-One Productivity Boost with Seamless AI and Collaboration"
What do you like best about Zoom Workplace?

I use Zoom Workplace for almost everything in my office. It offers a wide range of useful features like audio, video calls, file sharing over chats,organizing, and joining meetings and also the user interface is very good loking and easy to explore. Also the personal AI assistant is a great help it assists me in keeping track of my tasks and can summarize complex text into simpler language whenever I need it. Zoom Workplace also supports both group and one on one video and audio meetings, and these work smoothly even on my slow office PCs. Our team uses the Zoom Workplace everyday for daily tasks like meetings and boosting productivity.

Zoom Workplace also provides the documentation in very easy to understand language thats covers setup guides, troubleshooting steps in case of any errors which happens almost never and one can resolve the errors without waiting for a support agents.Also they provide 24/7 help including live chat and phone support to paid users. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Although Zoom Workplace is powerful but some useful features are paid for example paid plans is the only way to remove 40 minute limit on group meetings. Also free plans allows you to record the meetings only on your own system, you have to buy paid plan in order to use cloud recordings. Also i noticed that when the meeting becomes larger there are some connection issues. Review collected by and hosted on G2.com.

Evgenii B.
EB
Project manager
Information Technology and Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable Video Calls with Effortless Scheduling"
What do you like best about Zoom Workplace?

The video and audio quality are consistently reliable, even when connecting with international clients on various networks. Screen sharing works smoothly, and the built-in calendar integration makes scheduling meetings incredibly easy. I also value how participants can join quickly, without having to deal with any complicated setup steps. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The 40-minute limit on group meetings in the free plan can interrupt important conversations, making it difficult to maintain the flow of discussion. Additionally, accessing some advanced features often involves going through several menus, which can feel unintuitive at times. Review collected by and hosted on G2.com.

Juliana T.
JT
Product Support Specialist
Mid-Market (51-1000 emp.)
"Effortless Global Collaboration and Communication with great Integrations"
What do you like best about Zoom Workplace?

I like how Zoom let us connect between teammates of all the world, that has opened the chance for industries and companies to hire people without caring about their location. I use Zoom daily to keep track of the updates in the team and in my daily tasks. It is very easy to create a Zoom call, to see your scheduled calls or even to Schedule a call and I love the integration with Slack that sends you directly to the meeting but you get the notification via chat. I love the features it has, such as filters, backgrounds, and a lot of settings that help us have a better experience. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sometimes it can be delayed or opening a call can be slow, but nothing out of control, it fixes in minutes. Review collected by and hosted on G2.com.

joiner g.
JG
Asesor de servicio al cliente y ventas
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Platform That Simplifies Work and Communication"
What do you like best about Zoom Workplace?

I had been using Zoom mainly for teaching purposes and meetings. I really liked all the tools it offers to make classes interactive, and at that point, Zoom was already more than good enough for me.

However, after I started working for a new company (a contact center), I was honestly surprised by how much more Zoom Workplace offers. Everything is there: taking calls, sending messages and emails, tracking metrics, and managing daily work tasks. It’s very simple to use and feels like having a complete CRM system in one place.

What I like most is that it’s better than many other CRM systems because if you need to start a meeting, you can do it instantly within the same platform — no need to switch tools. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sometimes accessing meetings could be a bit more straightforward. There are moments when I send an invitation and it doesn’t require a password, but other times it does. The issue is that there are two different ways of sending the meeting link, and one of them doesn’t always include the password information, which can be confusing for participants. Review collected by and hosted on G2.com.

Sunny B.
SB
Office Manager
Mid-Market (51-1000 emp.)
"Reliable and Effortless Meetings Every Time"
What do you like best about Zoom Workplace?

What I appreciate most about Zoom Workplace is its dependable performance and straightforward design. Zoom reliably functions whenever I need it, allowing meetings to begin promptly with stable audio and video quality, and interruptions are rare. The user interface is intuitive, making it easy for individuals of varying technical backgrounds to join, schedule, or manage meetings without any confusion. This combination of reliability and user-friendliness ensures that collaboration flows smoothly, both within teams and when working with external partners. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

What I find frustrating about Zoom Workplace is that certain features seem unnecessarily complex or inconsistent. Navigating settings and controls, particularly advanced options like breakout rooms, polls, and integrations, can be confusing, as they are often hidden deep within menus. This makes it time-consuming to manage tasks during meetings. The distinction between free and paid features is also unclear; I frequently encounter limits or restrictions without adequate warning, which interrupts my workflow. Additionally, updates sometimes alter the interface without providing clear instructions, forcing me to relearn how to use specific functions. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Zoom Workplace.

Basic

Free

Pro

$15.99
1 host Per Month

Business

$21.99
Per Month
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Zoom Workplace Features
Group Live Chat
Audio Conferencing
Video Conferencing
Live Preview
Switch Presenter
Password Protection
Recording
In-Browser Application
Screen Sharing
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Zoom Workplace