Zoom Workplace Reviews & Product Details

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Zoom Workplace Demo - Work happy with Zoom AI Companion
Make more time for the work that energizes you with AI Companion in Zoom's AI-first work platform. Zoom AI Companion works for you behind the scenes to help you get more done, do your best work, and strengthen relationships.
Zoom Workplace Demo - Surface, manage, and complete tasks across Zoom Workplace with AI Companion to get more done
Work smarter by having AI Companion take action and execute tasks on your behalf. With AI Companion managing your tasks, you’ll stay on top of requests throughout your workday, watch as items are crossed off your to-do list, and keep your teammates informed and on track. Included in paid Zoom Wor...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
Flex is a global diversified manufacturer that helps a diverse customer base design and build products that improve the world.
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Flex is a global diversified manufacturer that helps a diverse customer base design and build products that improve the world.
AI Companion for Zoom Team Chat
Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
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AI Companion for Zoom Team Chat Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
AI Avatars helping Scale Information
You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Play Zoom Workplace Video
AI Avatars helping Scale Information You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Welcome to Zoom Spaces
Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Play Zoom Workplace Video
Welcome to Zoom Spaces Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Zoom Phone inside Microsoft Teams
This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
Play Zoom Workplace Video
Zoom Phone inside Microsoft Teams This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
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Zoom Workplace Reviews (55,884)

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Reviews

Zoom Workplace Reviews (55,884)

View 74 Video Reviews
4.5
55,884 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable video quality of Zoom Workplace, highlighting its intuitive interface that simplifies remote collaboration. Many appreciate the all-in-one platform that integrates meetings, chat, and collaboration tools, making communication seamless. However, some users note that performance can lag during large meetings or with weak internet connections.

Pros & Cons

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Louise S.
LS
User experience researcher
Small-Business (50 or fewer emp.)
"Easy Zoom Scheduling with Smart Calendar Integration"
What do you like best about Zoom Workplace?

Scheduling Zoom calls is easy. It links with my work calendar, so I can quickly see when colleagues are free and set up meetings without back-and-forth. I also like that notes taken in the chat during a call can be shared with colleagues and saved, so they aren’t lost once the call ends. The calendar view shows public holidays and colleagues’ annual leave as well, which makes it faster to find a suitable time and schedule meetings more quickly. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I can’t set “turn off AI assistant” as the default, so we have to switch it off at the start of every call. I suspect those settings are controlled by our account admin. During calls, the Zoom controls also often feel like they’re in the way, especially when I’m sharing my screen. Sometimes the Zoom tasks build up (I’m checking elsewhere) and it makes me anxious, since the number can get quite high. I also don’t like the wording of “X is inviting you to view the meeting summary” — it comes across as passive-aggressive. Review collected by and hosted on G2.com.

Amr E.
AE
network security engineer
Enterprise (> 1000 emp.)
"All-in-One Collaboration Made Simple with Zoom Workplace"
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is how easy it makes working with others, even when we’re not in the same place. I love that I can chat, share files, and have video meetings all in one place. It just makes teamwork feel simple and natural. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

What I dislike about Zoom Workplace is that it can sometimes be overwhelming with notifications and meeting invites. Also, long video calls can feel tiring, and occasionally the connection or audio lags, which can interrupt the flow of work. Review collected by and hosted on G2.com.

David E.
DE
Interaction Content Designer
Design
Enterprise (> 1000 emp.)
"Zoom Makes Group Meetings Effortless with Powerful Collaboration Features"
What do you like best about Zoom Workplace?

Zoom is a great video-conferencing platform that makes it easy to host group meetings. It also has extra features like polls, breakout rooms, reactions, voting, recording, transcriptions, and other special tools, which is helpful for collaboration between teams. I also think the UI of the platform is quite easy to navigate and use. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Some dislikes I have with zoom is centred around its app. Most times after opening the Zoom app, my webcam automatically comes on without my request. Additionally, the app randomly crashes after a while, which can be very frustrating. It's also difficult sometime getting support in tackling some issues I come across. Review collected by and hosted on G2.com.

Luis F.
LF
Gerente de Mercadotecnia Digital
Marketing and Advertising
Enterprise (> 1000 emp.)
"Reliable and Easy-to-Use Platform for Work Meetings"
What do you like best about Zoom Workplace?

Zoom Workplace is very reliable and extremely easy to use. I mainly use it for work meetings, and it works consistently well without technical issues. Scheduling meetings, sharing presentations, and collaborating with team members is very straightforward. One of my favorite features is the AI meeting assistant. The automatic summaries are very accurate and capture the key points and action items, which saves a lot of time after meetings. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Overall, my experience has been very positive. If anything, some of the advanced features could be easier to find within the interface. Other than that, the platform is stable and works very well for everyday professional communication. Review collected by and hosted on G2.com.

Meg A. W.
MW
Technical Support Administrator
Small-Business (50 or fewer emp.)
"Zoom is a staple in my Technical Support skills toolbox"
What do you like best about Zoom Workplace?

I like how I can easily switch virtual backgrounds depending on which client I am working with. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The ability to allow others to share their screen is often hit or miss. I tend to have to make them the host to allow them to share their screen. Also, when I try to share my screen after having attended a previous first Zoom meeting, it only allows me to share the White Board or Zoom screen. I have to leave the meeting and completely restart Zoom in order to have all of the options to share. Lastly, where did the option to share my entire desktop go? It is REALLY frustrating not to have that available when I am collaborating with colleagues. Review collected by and hosted on G2.com.

Dr. Akshay M.
DM
Annotator
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Smooth Meeting Links, Virtual Agent Summaries, and a Helpful Digital Whiteboard"
What do you like best about Zoom Workplace?

Zoom is very smooth when it comes to sharing meeting links, and I also like the new feature, the Virtual Agent. Whenever I join a meeting late, I ask the Virtual Agent to summarise what has happened so far so I can catch up quickly. I also find the digital whiteboard helpful because I can draw sketches and convert them into actual images, which makes it easier to share ideas during the meeting. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Actually, I’m used to Zoom now, but when I first started using it as a beginner, the UI and overall interface felt very overwhelming. It has a lot going on, and the layout can feel cluttered, which sometimes makes it confusing to navigate. Compared to FaceTime or Google Meet, Zoom felt less straightforward at the beginning. Review collected by and hosted on G2.com.

Connor C.
CC
Marketing Specialist
Mid-Market (51-1000 emp.)
"Effortless Scheduling with AI Notes, Summaries, and Google Calendar Integration"
What do you like best about Zoom Workplace?

It is extremely easy to set up meetings and with the use of AI it can even help track the meeting and take notes so nothing is missed. The summaries are perfect to skim over for reminders on previous meetings. Also setting up recurring meetings is super helpful and a breeze. It easily integrates with my google calendar and even helps me schedule time to focus on specific tasks. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The most challenging aspect would be rescheduling meetings. It can be difficult to find the best time for meetings and I wish the AI would send up to 3 recommended reschedule times based on everyone's calendar. Review collected by and hosted on G2.com.

JB
Student Government & Library Technician
Small-Business (50 or fewer emp.)
"Zoom Makes Team Meetings Easy with Screen Sharing, Chat, Recording, and Breakout Rooms"
What do you like best about Zoom Workplace?

I love that you are able to share your screen during a presentation or service if you are doing it on zoom. Also, you are allowed to join with many other members of your team to have a conservation and meet at one place where ever your are no matter the location. In addition, I love that even though a presentation is going on you are able to speak in chat with the peers in the meetings and even record so you can have notes for later and also create breakout rooms to talk with your team members and colleagues. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I currently dislike the connection of zoom sometimes, it will randomly disconnect you from the zoom room and cause you to rejoin again. Also, the recording limit that it gives you and if you go over you have to create a whole new meeting. Lastly, I don’t like when you create and save a setting in zoom it sometimes does not save and you will have to keep in repeating the process. Review collected by and hosted on G2.com.

Chandra K.
CK
Data Annotator
Small-Business (50 or fewer emp.)
"Essential for screen sharing and remote team collaboration."
What do you like best about Zoom Workplace?

The two specific features I want to add are Ease of access, it is really useful as one can join the meeting without needing to create an account, and its performance, the sharing screen feature is very stable. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

the Limit: The 40 minutes limit of free version is quite short for detailed discussions which forces to restart meetings.

System Resources: Sometimes the app uses a lot of my laptop's battery which makes the computer run a bit slow if I have more tabs open. Review collected by and hosted on G2.com.

SD
Student
Computer Software
Enterprise (> 1000 emp.)
"Easy-to-Use Zoom Workplace with Great Video Quality, Screen Sharing, and Recording"
What do you like best about Zoom Workplace?

Zoom Workplace is easy to use for classes and group work. The video quality is good, and features like screen sharing and recording are really helpful. That said, the free plan’s time limit can feel restrictive at times, especially when a session runs longer than expected. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The free version has a 40-minute limit, which can interrupt classes and break the flow. I also run into occasional connectivity issues, and the app can lag at times, which affects the overall experience. On top of that, there are frequent updates, and they can be a bit annoying. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Zoom Workplace.

Basic

Free

Pro

$13.33
1 host Per Month

Business

$18.33
Per Month
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Zoom Workplace Features
Group Live Chat
Audio Conferencing
Video Conferencing
Live Preview
Switch Presenter
Password Protection
Recording
In-Browser Application
Screen Sharing
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Zoom Workplace