Slack's free tier allows unlimited users and channels but caps searchable message history at the 10,000 most recent messages, limits file storage to 5GB total, restricts integrations to 10 apps, and supports only one-on-one voice and video calls. Slack's paid plans, starting at $6.67 per user per month, unlock unlimited message history, unlimited integrations, group voice and video calls, guest access, custom retention policies, and priority support. G2 reviewers frequently cite the message history cap as the primary driver for upgrading, with many noting that free-tier messages disappear quickly in active teams, making the paid plans essential for growing organizations.