Last updated on Apr 29, 2026
Slack offers 4 pricing editions, starting at $0. Slack pricing tiers are designed to support different usage levels and team sizes. Slack also offers a free trial. Compare the Slack pricing table below to figure out the best fit for your needs. Some plans may require you to contact Salesforce for custom pricing.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Slack goes beyond chat and video—it empowers teams to work more efficiently by automating everyday tasks, putting your most important conversations at the center, and connecting everyone instantly (right where they're already working). Limited time offer for companies with 200 or fewer users.
How to claim this offerBased on recent G2 reviews that discuss pricing and value, many reviewers say Slack is worth the cost because it centralizes communication and reduces time spent switching between tools. Reviewers frequently mention integrations and searchable history as reasons the cost feels justified, with some users reporting productivity gains from summaries and faster coordination. Many reviewers say Slack offers good value for active teams that rely on it daily, while some users report it feels less cost-effective for lighter use. A common theme across reviews is that costs climb as the team grows, and some users report paying more to keep older conversations and advanced capabilities available. Most reviewers describe the pricing as easier to justify when Slack is a core workspace, though some users report the pricing feels steep for smaller or growing teams.
Yes. According to G2 data, Slack offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.
Based on G2 reviewer demographics and sentiment, Slack's pricing structure suits a broad range of users but maps most clearly to specific segments. The free tier is well-suited for small startups and early-stage teams needing basic communication without budget commitment. Slack's Standard plan at $6.67 per user per month is most praised by small to mid-market businesses in technology, marketing, and consulting, where integrations and message history are critical. G2 reviews of Slack's higher tiers indicate the Plus plan resonates with compliance-focused or larger mid-market teams needing SSO and advanced controls. Enterprise Grid is positioned for large organizations requiring multi-workspace management and dedicated support.
Slack's free tier allows unlimited users and channels but caps searchable message history at the 10,000 most recent messages, limits file storage to 5GB total, restricts integrations to 10 apps, and supports only one-on-one voice and video calls. Slack's paid plans, starting at $6.67 per user per month, unlock unlimited message history, unlimited integrations, group voice and video calls, guest access, custom retention policies, and priority support. G2 reviewers frequently cite the message history cap as the primary driver for upgrading, with many noting that free-tier messages disappear quickly in active teams, making the paid plans essential for growing organizations.
G2 reviewers are largely enthusiastic about Slack's value, with many giving high ratings despite frequent cost complaints. Reviewers consistently describe Slack as a premium investment that delivers measurable productivity gains, reduced email volume, and seamless integrations. However, G2 reviews of Slack's pricing reveal a recurring tension: small businesses and startups often find the per-user cost prohibitive, particularly when scaling. Several G2 users mention considering Microsoft Teams as a cost-saving alternative, especially since Teams is bundled with Office 365. For teams that fully adopt Slack and leverage its integrations, the consensus is that the ROI justifies the expense, though budget-conscious smaller organizations may struggle to rationalize the upgrade cost.
I like the UI and User Experience of slack. Review collected by and hosted on G2.com.
Slack uses third party tools for video calling and meeting that I don't like. Review collected by and hosted on G2.com.
What I like best about Slack is its ability to keep team communication organized and efficient. Channels, direct messaging, and file sharing make collaboration seamless, while integrations with other tools help streamline workflows. Review collected by and hosted on G2.com.
Slack can sometimes feel overwhelming due to the high volume of notifications and messages. Finding older conversations can also be challenging, and some useful features require a paid subscription. Review collected by and hosted on G2.com.
