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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$0.00
Confluence
Star Rating
(4,105)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSlack
Star Rating
(37,127)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in real-time communication, with a chat score of 9.4 compared to Confluence's 6.9. Reviewers mention that Slack's channels and direct messaging features facilitate quick discussions and decision-making, making it ideal for teams that prioritize instant communication.
- Reviewers mention that Confluence shines in document management, scoring 9.2 against Slack's 9.0. Users appreciate Confluence's robust features for creating, organizing, and sharing documents, with many highlighting the ease of using templates and the in-content feedback options that enhance collaboration.
- Users on G2 report that Slack's ease of use is a significant advantage, with a score of 9.1 compared to Confluence's 8.0. Reviewers say that Slack's intuitive interface and straightforward setup process make it accessible for teams of all sizes, particularly small businesses.
- G2 users mention that Confluence's versioning and version history features are particularly strong, scoring 8.8 versus Slack's 8.1. Reviewers appreciate the ability to track changes and revert to previous versions, which is crucial for maintaining document integrity in collaborative environments.
- Users say that Slack's quality of support is commendable, with a score of 8.8 compared to Confluence's 8.0. Reviewers highlight the responsiveness and helpfulness of Slack's support team, which is essential for teams that rely on timely assistance for troubleshooting.
- Reviewers mention that both products offer good customization options, but Slack edges out with a score of 8.8 compared to Confluence's 8.7. Users appreciate Slack's ability to integrate with various third-party applications, enhancing its functionality and allowing teams to tailor their workspace to their specific needs.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Confluence
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.5
3,512
9.2
30,522
Ease of Use
8.0
3,542
9.1
31,324
Ease of Setup
8.2
1,048
9.1
7,752
Ease of Admin
8.0
814
8.9
4,925
Quality of Support
8.0
2,381
8.8
21,135
Has the product been a good partner in doing business?
8.4
734
9.0
4,404
Product Direction (% positive)
7.5
3,455
8.7
29,836
Features by Category
Tasks
Not enough data
8.8
803
Not enough data
8.6
792
Not enough data
8.6
792
Not enough data
8.7
789
Not enough data
8.2
783
Not enough data
8.5
779
Not enough data
8.5
775
Not enough data
8.4
770
Projects
Not enough data
8.6
761
Not enough data
8.3
746
Not enough data
7.6
741
Not enough data
8.2
754
Not enough data
8.2
740
Not enough data
7.7
726
Not enough data
8.3
734
Not enough data
8.1
728
Not enough data
7.9
717
Not enough data
8.0
714
Not enough data
8.1
711
Resource Management
Not enough data
8.3
707
Not enough data
8.3
707
Not enough data
8.4
707
Project Monitoring
Not enough data
8.3
694
Not enough data
8.2
696
Not enough data
8.2
694
Generative AI
Not enough data
7.5
604
Not enough data
7.6
604
Agentic AI - Project Management
Not enough data
7.3
291
Not enough data
7.4
291
Not enough data
7.6
288
Not enough data
7.3
290
Not enough data
7.3
291
Not enough data
7.3
288
Not enough data
7.3
289
Business Instant Messaging
Not enough data
9.1
13644
Not enough data
9.0
14137
Not enough data
8.6
13517
Business Instant Messaging
Not enough data
8.5
10006
Not enough data
8.1
9365
Business Instant Messaging
Not enough data
9.1
13437
Not enough data
9.2
13097
Not enough data
9.0
11535
Generative AI - Business Instant Messaging
Not enough data
7.5
1385
AI - Business Instant Messaging
Not enough data
7.4
1379
Not enough data
7.9
1379
Not enough data
7.3
1368
Not enough data
7.4
1370
Agentic AI - Business Instant Messaging
Not enough data
7.6
787
Not enough data
7.6
785
Setup
Not enough data
9.1
618
Not enough data
8.9
616
Not enough data
8.6
606
Not enough data
9.0
614
Management
Not enough data
8.9
610
Not enough data
8.6
599
Not enough data
8.9
603
Generative AI
Not enough data
7.7
529
Agentic AI - Workflow Management
Not enough data
7.6
249
Not enough data
7.8
245
Not enough data
8.0
250
Not enough data
7.8
249
Not enough data
7.8
248
Not enough data
7.8
248
Not enough data
7.9
248
Account Options
Not enough data
9.2
254
Not enough data
8.3
251
Not enough data
8.5
248
Not enough data
8.6
250
Not enough data
8.9
254
Not enough data
8.8
251
Q&A Tools
Not enough data
9.0
253
Not enough data
9.1
251
Not enough data
9.1
255
Not enough data
8.6
247
Not enough data
9.0
250
Not enough data
8.8
246
Not enough data
8.5
244
Not enough data
8.8
245
Not enough data
8.4
242
Knowledge Pages
8.5
731
8.4
304
8.4
713
8.3
309
8.8
734
8.1
299
8.3
632
8.0
296
7.8
418
7.9
294
8.7
469
8.3
293
Knowledge Dissemination
8.3
652
8.2
288
8.6
735
8.7
292
9.1
776
9.0
291
8.6
761
8.9
293
8.1
456
8.3
290
7.8
406
8.2
285
8.8
451
8.6
290
8.3
428
8.5
285
8.5
426
8.6
282
Agentic AI - Knowledge Base
7.5
164
7.8
168
7.5
163
7.8
169
7.4
162
7.6
167
Login Options
9.0
29
9.0
701
8.0
27
8.4
686
Productivity
7.1
26
7.9
672
7.7
26
8.2
678
7.7
28
8.6
681
7.0
26
7.8
662
7.5
27
7.9
657
Customization
7.8
27
8.5
669
8.8
26
9.0
677
7.9
27
8.6
664
Agentic AI - Unified Workspaces
6.9
25
7.3
362
7.3
25
7.5
362
Compatibility
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
8.8
73
Agentic AI - Enterprise Search Software
Not enough data
8.1
44
Not enough data
8.1
42
Not enough data
8.7
42
Not enough data
8.3
42
Not enough data
8.3
42
Not enough data
8.4
41
Search Queries
Not enough data
8.6
75
Not enough data
9.1
74
Not enough data
8.6
74
Not enough data
8.9
74
Not enough data
8.8
72
AI powered search - Enterprise Search Software
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Functionality
Not enough data
8.7
73
Not enough data
8.8
72
Not enough data
9.0
75
Compatibility - Enterprise Search Software
Not enough data
8.8
12
Not enough data
8.6
11
Not enough data
9.0
12
Functionality - Enterprise Search Software
Not enough data
8.9
12
Not enough data
9.1
11
Not enough data
8.9
12
Search Queries - Enterprise Search Software
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
8.9
12
Automation
8.5
41
8.8
1092
8.5
39
8.8
1081
8.6
40
8.5
1059
Administration
8.7
41
8.8
1073
8.3
40
8.6
1054
9.0
39
9.4
1072
Project management
8.7
39
8.7
1061
8.3
39
8.5
1047
8.5
39
8.5
1052
8.5
39
8.5
1045
8.3
39
8.5
1039
7.6
39
8.3
1024
8.2
39
8.2
1037
Workload
7.6
39
8.3
1013
8.3
39
8.8
1024
8.5
40
8.6
1013
7.9
38
8.4
1005
Communication & Collaboration
8.5
39
9.2
1035
9.1
41
9.0
1033
8.9
41
9.3
1032
Cost Management
7.7
39
8.0
997
7.7
39
8.1
996
7.6
39
8.1
994
Integration
7.9
38
8.6
1002
7.8
40
8.3
996
7.6
39
8.4
985
Generative AI
8.0
40
7.4
953
8.0
39
7.6
948
Agentic AI - Work Management
7.6
37
7.5
455
7.6
37
7.6
452
7.8
38
7.9
448
8.0
37
7.6
450
Communication
7.0
52
9.4
998
8.4
54
9.3
996
7.6
49
8.8
969
8.1
54
8.8
967
8.3
50
9.1
968
Content & Documents
8.9
54
9.1
980
8.9
54
8.9
969
8.7
52
8.7
971
8.9
54
8.1
940
Controls
8.4
49
8.3
932
8.7
49
8.1
928
8.6
51
8.6
926
8.0
48
8.3
926
8.2
49
8.1
911
Project Management
8.3
50
8.4
919
8.5
51
8.3
914
8.9
48
8.5
914
9.0
48
8.6
912
Remote Collaboration
9.1
50
9.0
924
8.7
51
8.7
910
8.7
50
8.9
921
7.1
49
7.8
905
Generative AI
7.9
49
7.2
867
7.7
49
7.3
869
Agentic AI - Project Collaboration
7.1
47
7.3
388
7.5
47
7.5
391
Management and Discovery - IT Documentation
8.4
174
Not enough data
8.5
175
Not enough data
8.5
172
Not enough data
Operations - IT Documentation
8.5
170
Not enough data
8.0
171
Not enough data
8.2
168
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.3
247
Not enough data
7.4
248
Action Item Detection - AI Note-taking Software
Not enough data
8.1
7
Not enough data
8.6
7
Automatic Transcription - AI Note-taking Software
Not enough data
8.8
7
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.8
7
Language & Accent Support - AI Note-taking Software
Not enough data
8.6
7
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.3
7
Privacy & Security Controls - AI Note-taking Software
Not enough data
7.9
7
Searchable Note Archives - AI Note-taking Software
Not enough data
7.9
7
Speaker Identification - AI Note-taking Software
Not enough data
8.3
7
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Slack are categorized as Project Collaboration, Knowledge Base, Unified Workspaces, and Work Management
Unique Categories
Confluence is categorized as IT Documentation
Slack is categorized as Business Instant Messaging, Q&A Platforms, Workflow Management, Audio Conferencing, Enterprise Search Software, Project Management, and AI Note-Taking Software
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.6%
Internet
6.5%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.4%
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.8%
Education Management
3.3%
Other
55.1%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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