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At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Small-Business (41.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$0.00
Confluence
Star Rating
(4,156)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSlack
Star Rating
(37,451)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in real-time communication, with a chat score of 9.4 compared to Confluence's 6.9. Reviewers mention that Slack's channels and direct messaging features facilitate quick discussions and decision-making, making it ideal for teams that prioritize instant communication.
- Reviewers mention that Confluence shines in document management, scoring 9.2 against Slack's 9.0. Users appreciate Confluence's robust features for creating, organizing, and sharing documents, with many highlighting the ease of using templates and the in-content feedback options that enhance collaboration.
- Users on G2 report that Slack's ease of use is a significant advantage, with a score of 9.1 compared to Confluence's 8.0. Reviewers say that Slack's intuitive interface and straightforward setup process make it accessible for teams of all sizes, particularly small businesses.
- G2 users mention that Confluence's versioning and version history features are particularly strong, scoring 8.8 versus Slack's 8.1. Reviewers appreciate the ability to track changes and revert to previous versions, which is crucial for maintaining document integrity in collaborative environments.
- Users say that Slack's quality of support is commendable, with a score of 8.8 compared to Confluence's 8.0. Reviewers highlight the responsiveness and helpfulness of Slack's support team, which is essential for teams that rely on timely assistance for troubleshooting.
- Reviewers mention that both products offer good customization options, but Slack edges out with a score of 8.8 compared to Confluence's 8.7. Users appreciate Slack's ability to integrate with various third-party applications, enhancing its functionality and allowing teams to tailor their workspace to their specific needs.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Confluence
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.5
3,548
9.2
30,730
Ease of Use
8.0
3,578
9.1
31,539
Ease of Setup
8.2
1,082
9.1
7,954
Ease of Admin
8.0
823
8.9
4,962
Quality of Support
8.1
2,412
8.8
21,313
Has the product been a good partner in doing business?
8.5
742
9.0
4,441
Product Direction (% positive)
7.5
3,491
8.7
30,044
Features by Category
Business Instant Messaging
Not enough data
9.1
13792
Not enough data
9.0
14299
Not enough data
8.6
13656
Business Instant Messaging
Not enough data
8.5
10135
Not enough data
8.1
9480
Business Instant Messaging
Not enough data
9.1
13564
Not enough data
9.2
13218
Not enough data
9.0
11670
Generative AI - Business Instant Messaging
Not enough data
7.5
1468
AI - Business Instant Messaging
Not enough data
7.5
1457
Not enough data
7.9
1459
Not enough data
7.4
1441
Not enough data
7.4
1442
Agentic AI - Business Instant Messaging
Not enough data
7.6
863
Not enough data
7.6
857
Setup
Not enough data
9.0
654
Not enough data
8.9
646
Not enough data
8.6
635
Not enough data
8.9
647
Management
Not enough data
9.0
642
Not enough data
8.6
629
Not enough data
8.9
635
Generative AI
Not enough data
7.7
549
Agentic AI - Workflow Management
Not enough data
7.6
268
Not enough data
7.9
264
Not enough data
8.0
271
Not enough data
7.8
269
Not enough data
7.9
268
Not enough data
7.8
268
Not enough data
8.0
268
Account Options
Not enough data
9.1
267
Not enough data
8.3
266
Not enough data
8.6
258
Not enough data
8.6
262
Not enough data
8.9
266
Not enough data
8.8
263
Q&A Tools
Not enough data
9.0
266
Not enough data
9.0
264
Not enough data
9.1
268
Not enough data
8.6
258
Not enough data
9.0
263
Not enough data
8.8
259
Not enough data
8.5
255
Not enough data
8.8
256
Not enough data
8.4
254
Knowledge Pages
8.5
750
8.4
322
8.4
723
8.3
326
8.8
750
8.0
315
8.3
640
8.0
312
7.8
426
7.9
309
8.6
485
8.3
310
Knowledge Dissemination
8.3
659
8.2
304
8.6
749
8.7
309
9.1
801
8.9
310
8.6
771
8.9
310
8.1
465
8.3
306
7.8
412
8.2
301
8.7
471
8.6
308
8.3
446
8.6
301
8.5
434
8.6
299
Agentic AI - Knowledge Base
7.5
167
7.8
182
7.5
166
7.8
183
7.4
165
7.7
181
Login Options
9.1
36
9.0
733
8.2
31
8.4
716
Productivity
7.4
31
8.0
700
8.0
31
8.2
704
8.0
32
8.5
707
7.3
30
7.8
686
7.7
31
7.9
683
Customization
8.0
31
8.5
696
8.9
31
9.0
709
8.0
30
8.6
688
Agentic AI - Unified Workspaces
7.1
27
7.4
385
7.6
28
7.5
383
Compatibility
Not enough data
8.9
80
Not enough data
8.9
83
Not enough data
8.8
78
Agentic AI - Enterprise Search Software
Not enough data
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Search Queries
Not enough data
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
AI powered search - Enterprise Search Software
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Functionality
Not enough data
8.8
78
Not enough data
8.9
77
Not enough data
9.0
80
Compatibility - Enterprise Search Software
Not enough data
8.9
15
Not enough data
8.7
13
Not enough data
8.9
14
Functionality - Enterprise Search Software
Not enough data
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Search Queries - Enterprise Search Software
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.3
14
Not enough data
8.9
14
Automation
8.5
46
8.8
1138
8.6
43
8.7
1125
8.6
46
8.5
1100
Administration
8.7
44
8.8
1120
8.3
44
8.6
1090
9.0
41
9.4
1126
Project management
8.7
42
8.7
1104
8.3
42
8.5
1083
8.6
44
8.5
1094
8.5
44
8.5
1088
8.3
43
8.5
1082
7.7
42
8.3
1059
8.4
44
8.2
1076
Workload
7.7
43
8.3
1048
8.3
42
8.8
1072
8.5
44
8.6
1050
7.9
42
8.4
1041
Communication & Collaboration
8.5
43
9.2
1092
9.1
47
9.0
1083
8.9
48
9.3
1089
Cost Management
7.7
43
8.0
1032
7.8
43
8.1
1032
7.6
42
8.1
1028
Integration
7.9
39
8.6
1041
7.7
42
8.4
1033
7.6
41
8.4
1020
Generative AI
8.0
42
7.5
981
8.0
41
7.6
978
Agentic AI - Work Management
7.5
38
7.6
484
7.6
39
7.7
481
7.7
39
8.0
480
7.9
38
7.7
482
Communication
7.1
56
9.4
1064
8.4
58
9.3
1055
7.7
53
8.8
1009
8.1
59
8.9
1003
8.2
53
9.1
1005
Content & Documents
8.9
58
9.1
1028
8.9
58
8.9
1009
8.7
55
8.7
1013
8.9
58
8.1
971
Controls
8.4
53
8.3
960
8.6
54
8.1
958
8.6
55
8.6
963
8.0
52
8.4
964
8.2
52
8.2
945
Project Management
8.2
55
8.4
957
8.5
54
8.3
947
8.9
52
8.5
950
9.0
52
8.6
948
Remote Collaboration
9.1
55
9.0
963
8.8
55
8.7
942
8.7
53
8.9
959
7.1
52
7.8
935
Generative AI
7.8
53
7.2
896
7.7
52
7.3
895
Agentic AI - Project Collaboration
7.1
50
7.4
414
7.6
50
7.6
416
Management and Discovery - IT Documentation
8.4
175
Not enough data
8.5
176
Not enough data
8.5
174
Not enough data
Operations - IT Documentation
8.4
171
Not enough data
8.0
173
Not enough data
8.2
171
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.3
263
Not enough data
7.5
263
Action Item Detection - AI Note-taking Software
Not enough data
8.3
8
Not enough data
8.8
8
Automatic Transcription - AI Note-taking Software
Not enough data
9.1
9
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.0
8
Language & Accent Support - AI Note-taking Software
Not enough data
8.9
9
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.7
9
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.5
10
Searchable Note Archives - AI Note-taking Software
Not enough data
8.1
8
Speaker Identification - AI Note-taking Software
Not enough data
8.7
9
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Slack are categorized as Project Collaboration, Knowledge Base, Unified Workspaces, and Work Management
Unique Categories
Confluence is categorized as IT Documentation
Slack is categorized as Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Business Instant Messaging, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.0%
Information Technology and Services
19.8%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.3%
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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