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# Confluence vs Slack Comparison - What are their main differences?

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Pricing

**Confluence**
Free Trial

**Free** 10 Users Per Month · Free

**$9.73** 150000 Users Per Month · Premium

**$5.16** 150000 Users Per Month · Standard

**Contact Us** Per Year · Enterprise

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**Slack**
Free Trial

**$0.00** · Free

**$6.67** per active user, per month (billed annually) · Standard

**$12.50** per active user, per month (billed annually) · Plus

**Contact Us** · Enterprise Grid

Show more

**Pricing Insights**
from reviews

Perceived Cost

**Confluence**
$$$$$

**Slack**
$$$$$

Average Discount

**Confluence**
9%

**Slack**
11%2% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Confluence** 6 months
Based on 100 responses

**Slack** 6 months
Based on 100 responses

Return on Investment

**Confluence** 6 months
Based on 100 responses

**Slack** 6 months
Based on 100 responses

 ![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

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**Pros & Cons**
from reviews

**Confluence**
[
Ease of Use (304)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326258&qs=pros-and-cons#reviews)[
Team Collaboration (213)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326872&qs=pros-and-cons#reviews)[
Not Intuitive (84)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326153&qs=pros-and-cons#reviews)[
Slow Performance (84)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326199&qs=pros-and-cons#reviews)

**Slack**
[
Ease of Use (3620)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336921&qs=pros-and-cons#reviews)[
Team Collaboration (3150)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333079&qs=pros-and-cons#reviews)[
Notification Issues (1137)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333540&qs=pros-and-cons#reviews)[
Missing Features (941)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337521&qs=pros-and-cons#reviews)

Integrations

**Confluence**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_180bd4ae1df16803bfc74a7dfcbf183d/10xbluejay.png "Product Avatar Image")

10xBluejay

](https://www.g2.com/products/10xbluejay/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2b32ccffba63378d7f13fbdc84576c3c/acuity.png "Product Avatar Image")

Acuity

](https://www.g2.com/products/acuity/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58773a1e58e3f3d274316b3188ec4584/adobe-export-pdf.png "Product Avatar Image")

Adobe Export PDF

](https://www.g2.com/products/adobe-export-pdf/reviews)[
View all
](https://www.g2.com/products/confluence/integrations)

**Slack**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_191cf8675c238b8d02477dd26a655daf/15five.png "Product Avatar Image")

15Five

](https://www.g2.com/products/15five/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image")

3CX

](https://www.g2.com/products/3cx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6ff31fc1a6707f7244205cf3200b7c25/accessowl.png "Product Avatar Image")

AccessOwl

](https://www.g2.com/products/accessowl/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54cff0c7d284d4afc2e693a97e1978d9/action1.png "Product Avatar Image")

Action1

](https://www.g2.com/products/action1/reviews)[
View all
](https://www.g2.com/products/slack/integrations)

Screenshots

**Confluence**
 ![Confluence screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1522618/CSD-19718-01.png)

**Slack**
 ![Slack screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/56604/expirable-direct-uploads_2F093f5635-00ea-4983-81a7-9eba72cc800d_2FMulti-Device_Group.png)

**Ratings**
from reviews

Meets Requirements

**Confluence**

**8.5** /10

Based on 3,703 responses

**Slack**

**9.2** /10

Based on 32,042 responses

Ease of Use

**Confluence**

**8.1** /10

Based on 3,753 responses

**Slack**

**9.2** /10

Based on 33,300 responses

Ease of Setup

**Confluence**

**8.3** /10

Based on 1,241 responses

**Slack**

**9.2** /10

Based on 9,577 responses

Ease of Admin

**Confluence**

**8.0** /10

Based on 905 responses

**Slack**

**8.9** /10

Based on 5,530 responses

Quality of Support

**Confluence**

**8.1** /10

Based on 2,538 responses

**Slack**

**8.8** /10

Based on 22,362 responses

Has the product been a good partner in doing business?

**Confluence**

**8.5** /10

Based on 820 responses

**Slack**

**9.1** /10

Based on 5,013 responses

Product Direction (% positive)

**Confluence**

**7.5** /10

Based on 3,633 responses

**Slack**

**8.8** /10

Based on 31,196 responses

**Features**
ratings from reviews

Knowledge Base

**8.3** /10

Based on 1,104 responses

**8.4** /10

Based on 534 responses

Unified Workspaces

**8.5** /10

Based on 78 responses

**8.3** /10

Based on 1,073 responses

Work Management

**8.6** /10

Based on 102 responses

**8.5** /10

Based on 3,663 responses

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Project Collaboration

**8.5** /10

Based on 133 responses

**8.5** /10

Based on 1,762 responses

Business Instant Messaging

Not enough data

**8.5** /10

Based on 16,240 responses

Workflow Management

Not enough data

**8.4** /10

Based on 954 responses

Q&A Platforms

Not enough data

**8.9** /10

Based on 430 responses

Enterprise Search Software

Not enough data

**9.0** /10

Based on 154 responses

IT Documentation

**8.3** /10

Based on 222 responses

Not enough data

Audio Conferencing

Not enough data

**7.6** /10

Based on 354 responses

AI Note-Taking Software

Not enough data

**9.2** /10

Based on 35 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
18.4%

Mid-Market(51-1000 emp.)
48.3%

Enterprise(\> 1000 emp.)
33.4%

Small-Business(50 or fewer emp.)
18.4%

Mid-Market(51-1000 emp.)
48.3%

Enterprise(\> 1000 emp.)
33.4%

Small-Business(50 or fewer emp.)
40.7%

Mid-Market(51-1000 emp.)
40.9%

Enterprise(\> 1000 emp.)
18.5%

Small-Business(50 or fewer emp.)
40.7%

Mid-Market(51-1000 emp.)
40.9%

Enterprise(\> 1000 emp.)
18.5%

**Reviewers' Industry**

[![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")](https://www.g2.com/products/confluence/reviews)
Confluence

Computer Software
20.9%

Information Technology and Services
19.6%

Internet
6.3%

Financial Services
5.5%

Marketing and Advertising
4.4%

Other
43.4%

[![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")](https://www.g2.com/products/slack/reviews)
Slack

Computer Software
15.4%

Information Technology and Services
13.2%

Marketing and Advertising
8.4%

Internet
4.5%

Financial Services
3.4%

Other
55.1%

Alternatives

**Confluence Alternatives**

 ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp")

[
ClickUp
](/products/clickup/reviews)

 ![Wrike](https://images.g2crowd.com/uploads/product/hd_favicon/e7b3c8ae7b46d6fdecc3c383064c2ca8/wrike.svg "Wrike")

[
Wrike
](/products/wrike/reviews)

 ![Bitrix24](https://images.g2crowd.com/uploads/product/hd_favicon/b341f1fc6e58241db30cd7f55f9a4f31/bitrix24.svg "Bitrix24")

[
Bitrix24
](/products/bitrix24/reviews)

 ![Asana](https://images.g2crowd.com/uploads/product/hd_favicon/1487565345/asana.svg "Asana")

[
Asana
](/products/asana/reviews)

**Slack Alternatives**

 ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp")

[
ClickUp
](/products/clickup/reviews)

 ![monday AI Work Platform](https://images.g2crowd.com/uploads/product/hd_favicon/0ecee4762e51bfed79001cde447b63a5/monday-com.svg "monday AI Work Platform")

[
monday AI Work Platform
](/products/monday-com/reviews)

 ![Progress Podio](https://images.g2crowd.com/uploads/product/hd_favicon/e4e821150b4a593f9a6506d814a36aa8/progress-podio.svg "Progress Podio")

[
Progress Podio
](/products/progress-podio/reviews)

 ![Swit](https://images.g2crowd.com/uploads/product/hd_favicon/03572d4de75422ee76f430e8a724c3ce/swit.svg "Swit")

[
Swit
](/products/swit/reviews)

## Confluence vs Slack FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Confluence vs Slack?

Slack is primarily favored for real-time team communication and ease of use, while Confluence is preferred for structured documentation and knowledge centralization.

| [Confluence](https://www.g2.com/products/confluence/reviews) | [Slack](https://www.g2.com/products/slack/reviews) |
| --- | --- |
| 4.1/5 (4,368 reviews) | 4.5/5 (39,274 reviews) |
| Mid-Market | Mid-Market |
| 8.3 | 9.2 |
| 8.1 | 8.8 |
| Centralization (92 all-time mentions) | Ease of Use (3,481 all-time mentions) |

### How do the pricing models of Confluence and Slack compare?

Slack is rated as the stronger value on price and cost satisfaction, with a higher reviewer score than Confluence.

- **Confluence:** Reviewers describe the product as competitively priced for its documentation capabilities, but some note that costs can rise quickly with premium features and add-ons.
- **Slack:** Reviewers highlight Slack as affordable for the features offered, though some mention that the per-user cost can add up for larger teams; overall, satisfaction with value is higher than Confluence.

### What are the best alternatives to Confluence and Slack?

The top three alternatives to Confluence and Slack are ClickUp, monday AI Work Platform, and Wrike.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Confluence](https://www.g2.com/products/confluence/reviews) | 4.1/5 (4,368 reviews) | Mid-Market | Competitively priced for documentation, but costs can rise with add-ons | Centralization (92 all-time mentions) |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,274 reviews) | Mid-Market | Affordable for features, but per-user cost can add up for larger teams | Ease of Use (3,481 all-time mentions) |
| [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5 (13,720 reviews) | Small-Business | — | All-in-one productivity and task management |
| [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) | 4.7/5 (17,144 reviews) | Small-Business | — | Customizable workflows and automation |
| [Wrike](https://www.g2.com/products/wrike/reviews) | 4.2/5 (4,539 reviews) | Mid-Market | — | Project management and collaboration |

### Which Knowledge Base features should I prioritize when comparing Confluence and Slack?

Buyers comparing Confluence and Slack should prioritize documentation structure, integrations, collaboration features, search functionality, and notification management.

- **Documentation Structure:** Confluence is cited for centralization (92 all-time mentions), while Slack is not positioned as a documentation tool.
- **Integrations:** Slack integrations are mentioned in 2,145 reviews; Confluence integrations are mentioned in 155 reviews.
- **Collaboration Features:** Confluence has 212 all-time mentions for team collaboration; Slack has 3,029 all-time mentions.
- **Search Functionality:** Reviewers frequently note search limitations in Confluence, while Slack's search is praised but can be overwhelmed by message volume.
- **Notification Management:** Notification issues are cited in 1,114 Slack reviews, making this a key area for evaluation.

### What are the pros and cons of Confluence vs Slack?

Slack's headline strength is ease of use and real-time communication, while Confluence excels at centralizing structured documentation.

- **Confluence strengths:** Centralization (92 all-time mentions), team collaboration (212), integrations (155), structured documentation, and version history.
- **Confluence trade-offs:** Reviewers note search limitations, clutter as documentation grows, and a learning curve for permissions and organization.
- **Slack strengths:** Ease of use (3,481 all-time mentions), team collaboration (3,029), integrations (2,145), intuitive interface (1,368), and real-time communication (2,875).
- **Slack trade-offs:** Notification overload (1,114 all-time mentions), information can get buried in busy channels, and per-user costs can add up for larger teams.

### Is Confluence or Slack better for small businesses?

ClickUp and monday AI Work Platform are the top alternatives for small businesses, but between Confluence and Slack, Slack is the better fit for small-business needs based on reviewer sentiment and segment alignment.

- **Confluence:** Largest segment is Mid-Market; reviewers note its value for centralizing documentation but mention a steeper learning curve and potential cost concerns for small teams.
- **Slack:** Largest segment is Mid-Market; reviewers from small businesses highlight Slack's intuitive setup, affordability, and rapid onboarding as key advantages for smaller teams.

### Which Knowledge Base platform has better integrations?

Slack is favored by reviewers for integrations, with a significantly higher number of integration mentions than Confluence.

- **Confluence:** Jira integration is cited in 1,034 reviews, with additional mentions for Trello and Google Workspace.
- **Slack:** Integrations are mentioned in 2,145 reviews, with Jira cited in 996 reviews and Basecamp in 47 reviews.

### How do Confluence and Slack compare on customer support?

Slack and Confluence are rated within 0.7 points on Quality of Support, with Slack holding a slight advantage at 8.8 versus Confluence's 8.1.

- **Confluence:** Reviewers describe support as generally responsive, with some noting the value of community forums and documentation, but a few mention a need for improved onboarding and support for complex setups.
- **Slack:** Reviewers consistently praise Slack's support for being quick and helpful, with onboarding and troubleshooting described as smooth and effective.

### Which is easier to implement, Confluence or Slack?

Slack is rated higher for Ease of Setup, with a score of 9.2 compared to Confluence's 8.3, indicating a faster and more intuitive implementation experience.

- **Confluence:** Reviewers describe setup as straightforward for most teams, but note a learning curve for permissions and organization as documentation scales.
- **Slack:** Reviewers consistently highlight Slack's easy and rapid onboarding, with most teams up and running in minutes and minimal training required.

### Which product has better Notifications?

Slack is the clear leader for Notifications, with more than 1,100 reviews mentioning notification features and issues, while Confluence is less frequently cited for this capability.

- **Confluence:** Notification management is occasionally mentioned in reviews, but lacks a significant all-time mention count.
- **Slack:** Notification Issues are cited in 1,114 reviews, with reviewers frequently discussing both the strengths and challenges of Slack's notification system.