Introducing G2.ai, the future of software buying.Try now
Compare Confluence and Slack 
Featured Products
At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$0.00
Confluence
Star Rating
(4,229)4.1 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSlack
Star Rating
(38,010)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in user experience, with many praising its swift and easy-to-use interface. Users appreciate features like threaded discussions that help keep channels organized and drag-and-drop file sharing that enhances collaboration.
- According to verified reviews, Confluence is recognized for its strong capabilities in knowledge management and project documentation. Users highlight its real-time editing feature, which helps prevent knowledge loss and facilitates collaboration on large projects.
- Users say that Slack's integration capabilities significantly improve day-to-day workflows, allowing seamless connections with other software. This versatility is a key reason many teams prefer Slack for their communication needs.
- Reviewers mention that Confluence offers a variety of professional templates for meeting notes and project plans, making it a solid choice for teams focused on documentation and project management.
- G2 reviewers highlight that while Confluence is effective for larger projects, it may face challenges in ease of use compared to Slack, which consistently receives higher ratings for its intuitive design and user-friendly features.
- According to recent user feedback, Slack's ability to create project-specific channels enhances communication and collaboration, making it a preferred tool for teams looking to streamline their interactions and improve teamwork.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Confluence
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.5
3,595
9.2
31,041
Ease of Use
8.0
3,641
9.2
31,965
Ease of Setup
8.3
1,143
9.2
8,355
Ease of Admin
8.0
831
8.9
5,012
Quality of Support
8.1
2,453
8.8
21,591
Has the product been a good partner in doing business?
8.5
750
9.0
4,490
Product Direction (% positive)
7.5
3,539
8.7
30,354
Features by Category
Business Instant Messaging
Not enough data
9.1
13891
Not enough data
9.0
14434
Not enough data
8.6
13746
Business Instant Messaging
Not enough data
8.5
10206
Not enough data
8.1
9538
Business Instant Messaging
Not enough data
9.1
13633
Not enough data
9.2
13265
Not enough data
9.0
11786
Generative AI - Business Instant Messaging
Not enough data
7.5
1496
AI - Business Instant Messaging
Not enough data
7.5
1483
Not enough data
7.9
1487
Not enough data
7.4
1466
Not enough data
7.4
1468
Agentic AI - Business Instant Messaging
Not enough data
7.7
892
Not enough data
7.7
882
Setup
Not enough data
9.1
686
Not enough data
8.9
678
Not enough data
8.7
662
Not enough data
8.9
692
Management
Not enough data
9.0
670
Not enough data
8.7
655
Not enough data
8.9
669
Generative AI
Not enough data
7.8
573
Agentic AI - Workflow Management
Not enough data
7.8
290
Not enough data
8.0
286
Not enough data
8.2
294
Not enough data
8.0
291
Not enough data
8.0
291
Not enough data
7.9
291
Not enough data
8.1
291
Account Options
Not enough data
9.2
284
Not enough data
8.4
280
Not enough data
8.7
275
Not enough data
8.7
278
Not enough data
8.9
283
Not enough data
8.9
281
Q&A Tools
Not enough data
9.1
284
Not enough data
9.1
281
Not enough data
9.1
286
Not enough data
8.7
273
Not enough data
9.1
281
Not enough data
8.9
277
Not enough data
8.6
271
Not enough data
8.9
273
Not enough data
8.5
271
Knowledge Pages
8.5
774
8.5
340
8.4
734
8.3
341
8.8
778
8.1
331
8.3
651
8.1
329
7.8
436
7.9
324
8.6
512
8.4
327
Knowledge Dissemination
8.3
671
8.2
320
8.6
772
8.8
326
9.2
838
9.0
329
8.6
788
8.9
328
8.1
477
8.4
325
7.8
421
8.2
316
8.7
509
8.7
330
8.4
473
8.6
318
8.5
445
8.6
314
Agentic AI - Knowledge Base
7.6
174
7.9
196
7.6
173
7.9
198
7.5
174
7.8
196
Login Options
9.2
42
9.0
761
8.2
32
8.5
741
Productivity
7.4
30
8.0
724
8.1
32
8.3
730
7.9
31
8.6
736
7.4
31
7.9
710
7.7
32
7.9
707
Customization
8.0
32
8.6
728
8.8
34
9.0
741
8.0
31
8.7
716
Agentic AI - Unified Workspaces
7.0
26
7.5
408
7.5
29
7.6
405
Compatibility
Not enough data
9.0
93
Not enough data
9.1
96
Not enough data
9.0
91
Agentic AI - Enterprise Search Software
Not enough data
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
58
Search Queries
Not enough data
8.8
92
Not enough data
9.2
91
Not enough data
8.8
90
Not enough data
9.1
92
Not enough data
9.0
89
AI powered search - Enterprise Search Software
Not enough data
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Functionality
Not enough data
8.9
91
Not enough data
9.0
90
Not enough data
9.1
94
Compatibility - Enterprise Search Software
Not enough data
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Functionality - Enterprise Search Software
Not enough data
9.3
27
Not enough data
9.5
25
Not enough data
9.5
28
Search Queries - Enterprise Search Software
Not enough data
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Automation
8.5
48
8.8
1213
8.5
45
8.8
1174
8.6
49
8.5
1147
Administration
8.7
47
8.8
1172
8.3
45
8.6
1134
9.0
44
9.4
1210
Project management
8.7
45
8.7
1155
8.3
45
8.5
1122
8.7
46
8.6
1138
8.4
46
8.5
1126
8.3
44
8.6
1124
7.7
43
8.3
1095
8.3
46
8.3
1119
Workload
7.7
44
8.4
1084
8.4
46
8.8
1131
8.5
46
8.6
1089
8.0
45
8.5
1080
Communication & Collaboration
8.6
45
9.3
1346
9.1
52
9.0
1179
9.0
51
9.3
1248
Cost Management
7.7
44
8.1
1070
7.9
45
8.2
1070
7.6
43
8.1
1063
Integration
8.0
42
8.6
1094
7.8
45
8.4
1069
7.7
44
8.4
1060
Generative AI
7.9
43
7.5
1017
7.9
42
7.7
1011
Agentic AI - Work Management
7.5
39
7.7
521
7.6
40
7.8
514
7.7
40
8.1
515
7.9
39
7.8
515
Communication
7.1
57
9.4
1166
8.4
60
9.3
1167
7.6
55
8.9
1052
8.1
61
8.9
1041
8.2
56
9.1
1043
Content & Documents
8.9
63
9.1
1092
8.8
60
8.9
1038
8.6
61
8.7
1056
8.8
61
8.1
1005
Controls
8.3
53
8.3
991
8.5
54
8.1
986
8.6
56
8.7
995
7.9
52
8.4
997
8.2
54
8.2
971
Project Management
8.1
56
8.4
994
8.4
55
8.3
976
8.8
54
8.5
994
9.0
53
8.7
985
Remote Collaboration
9.0
57
9.0
1002
8.7
54
8.7
972
8.7
54
9.0
989
7.1
54
7.8
960
Generative AI
7.9
57
7.3
926
7.7
55
7.4
921
Agentic AI - Project Collaboration
7.0
50
7.5
440
7.5
50
7.7
442
Management and Discovery - IT Documentation
8.4
178
Not enough data
8.5
182
Not enough data
8.5
181
Not enough data
Operations - IT Documentation
8.4
178
Not enough data
8.0
174
Not enough data
8.2
174
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.5
282
Not enough data
7.6
282
Action Item Detection - AI Note-taking Software
Not enough data
9.3
19
Not enough data
9.5
19
Automatic Transcription - AI Note-taking Software
Not enough data
9.7
20
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.6
19
Language & Accent Support - AI Note-taking Software
Not enough data
9.5
20
Multi-Platform Integration - AI Note-taking Software
Not enough data
9.3
20
Privacy & Security Controls - AI Note-taking Software
Not enough data
9.3
21
Searchable Note Archives - AI Note-taking Software
Not enough data
9.2
18
Speaker Identification - AI Note-taking Software
Not enough data
9.4
20
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Slack are categorized as Project Collaboration, Knowledge Base, Unified Workspaces, and Work Management
Unique Categories
Confluence is categorized as IT Documentation
Slack is categorized as Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Business Instant Messaging, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.8%
Internet
6.3%
Financial Services
5.5%
Marketing and Advertising
4.3%
Other
43.2%
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
