Compare Confluence and Slack 
At a Glance
Market Segments
Mid-Market (48.3% of reviews)
Small-Business (41.0% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$0.00
Confluence
Star Rating
(4,337)4.1 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSlack
Star Rating
(38,825)4.5 out of 5
Market Segments
Small-Business (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in team communication, with users highlighting its ability to create secure channels for private discussions. This feature enhances collaboration, making it a preferred choice for teams that prioritize real-time communication.
- Users say that Confluence shines in knowledge management, with its structured approach to centralizing team knowledge. Reviewers appreciate its deep integrations with tools like JIRA and PowerApps, which facilitate seamless documentation of project requirements and SOPs.
- According to verified reviews, Slack's user experience is highly rated, with a focus on intuitive design and easy navigation. Users enjoy features like reactions and extensive integrations with various applications, which contribute to a more engaging communication environment.
- Reviewers mention that Confluence offers robust permissions and access control at both page and item levels, making it ideal for organizations that require strict data governance. This level of control is particularly beneficial for maintaining sensitive information within teams.
- G2 reviewers highlight that while Confluence is effective for documentation and knowledge sharing, it may face challenges in real-time collaboration compared to Slack. Users note that Slack's chat functionality and quick response capabilities make it more suitable for fast-paced team interactions.
- Users report that both platforms provide valuable features for collaboration, but Slack's higher overall satisfaction ratings suggest it may be better suited for teams that prioritize communication over documentation. The ease of use and setup in Slack is frequently praised, making it a go-to choice for small businesses.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Confluence
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.5
3,674
9.2
31,509
Ease of Use
8.0
3,723
9.2
32,384
Ease of Setup
8.3
1,215
9.2
8,712
Ease of Admin
8.0
889
8.9
5,330
Quality of Support
8.1
2,513
8.8
21,918
Has the product been a good partner in doing business?
8.5
804
9.1
4,810
Product Direction (% positive)
7.5
3,605
8.7
30,745
Features by Category
Business Instant Messaging
Not enough data
9.1
13951
Not enough data
9.0
14490
Not enough data
8.6
13784
Business Instant Messaging
Not enough data
8.5
10233
Not enough data
8.1
9570
Business Instant Messaging
Not enough data
9.1
13670
Not enough data
9.2
13279
Not enough data
9.0
11832
Generative AI - Business Instant Messaging
Not enough data
7.5
1486
AI - Business Instant Messaging
Not enough data
7.5
1470
Not enough data
7.9
1476
Not enough data
7.4
1451
Not enough data
7.4
1453
Agentic AI - Business Instant Messaging
Not enough data
7.7
879
Not enough data
7.7
864
Setup
Not enough data
9.1
676
Not enough data
8.9
670
Not enough data
8.7
647
Not enough data
8.9
684
Management
Not enough data
9.0
659
Not enough data
8.7
639
Not enough data
8.9
658
Generative AI
Not enough data
7.7
558
Agentic AI - Workflow Management
Not enough data
7.7
278
Not enough data
7.9
274
Not enough data
8.1
283
Not enough data
7.9
280
Not enough data
7.9
279
Not enough data
7.9
280
Not enough data
8.0
281
Account Options
Not enough data
9.2
284
Not enough data
8.4
279
Not enough data
8.6
270
Not enough data
8.7
276
Not enough data
8.9
283
Not enough data
8.9
280
Q&A Tools
Not enough data
9.1
284
Not enough data
9.1
279
Not enough data
9.1
286
Not enough data
8.7
271
Not enough data
9.1
280
Not enough data
8.9
274
Not enough data
8.6
267
Not enough data
8.9
270
Not enough data
8.5
266
Knowledge Pages
8.5
790
8.5
342
8.5
739
8.3
342
8.8
796
8.1
332
8.4
659
8.1
329
7.8
441
7.9
324
8.6
532
8.4
329
Knowledge Dissemination
8.3
674
8.2
320
8.6
784
8.7
327
9.2
887
9.0
333
8.6
794
8.9
333
8.1
491
8.4
329
7.8
423
8.2
318
8.7
550
8.7
332
8.4
514
8.6
321
8.5
452
8.6
314
Agentic AI - Knowledge Base
7.7
179
7.9
197
7.6
180
7.9
198
7.6
179
7.8
197
Login Options
9.4
57
9.1
773
8.7
42
8.5
737
Productivity
7.9
39
8.0
726
8.3
43
8.3
730
8.5
41
8.6
738
8.0
43
7.9
710
8.3
43
7.9
705
Customization
8.4
46
8.6
735
9.1
45
9.0
751
8.6
42
8.7
717
Agentic AI - Unified Workspaces
7.8
37
7.5
404
8.1
40
7.6
401
Compatibility
Not enough data
9.0
93
Not enough data
9.0
95
Not enough data
8.9
87
Agentic AI - Enterprise Search Software
Not enough data
8.5
56
Not enough data
8.4
53
Not enough data
8.9
54
Not enough data
8.5
54
Not enough data
8.6
54
Not enough data
8.7
53
Search Queries
Not enough data
8.8
91
Not enough data
9.1
91
Not enough data
8.7
87
Not enough data
9.1
89
Not enough data
8.9
87
AI powered search - Enterprise Search Software
Not enough data
9.0
21
Not enough data
9.1
21
Not enough data
9.0
21
Functionality
Not enough data
8.9
86
Not enough data
8.9
87
Not enough data
9.1
93
Compatibility - Enterprise Search Software
Not enough data
9.3
23
Not enough data
9.2
21
Not enough data
9.2
22
Functionality - Enterprise Search Software
Not enough data
9.2
23
Not enough data
9.0
21
Not enough data
9.4
24
Search Queries - Enterprise Search Software
Not enough data
9.4
21
Not enough data
9.1
20
Not enough data
9.0
22
Not enough data
9.3
22
Automation
8.8
59
8.8
1236
8.8
58
8.8
1195
8.8
62
8.5
1169
Administration
8.8
60
8.8
1188
8.6
56
8.6
1131
9.2
55
9.4
1330
Project management
9.0
57
8.7
1164
8.6
57
8.5
1115
8.9
58
8.6
1136
8.7
58
8.5
1127
8.6
54
8.6
1132
8.0
53
8.3
1094
8.6
59
8.3
1120
Workload
8.2
54
8.4
1078
8.6
56
8.8
1164
8.8
57
8.6
1091
8.4
56
8.5
1087
Communication & Collaboration
8.8
56
9.4
1706
9.3
66
9.0
1301
9.2
67
9.4
1454
Cost Management
8.0
55
8.0
1069
8.1
54
8.2
1070
8.0
53
8.1
1064
Integration
8.4
52
8.7
1243
8.2
55
8.4
1081
8.2
54
8.4
1086
Generative AI
8.4
56
7.5
1022
8.4
55
7.7
1035
Agentic AI - Work Management
8.0
50
7.7
516
8.0
51
7.8
511
8.1
51
8.2
537
8.2
51
7.8
515
Communication
7.5
66
9.4
1182
8.7
69
9.4
1144
8.1
66
8.9
1056
8.3
73
8.9
1038
8.5
69
9.1
1052
Content & Documents
9.0
77
9.2
1105
9.0
75
8.9
1042
8.8
76
8.7
1066
9.0
75
8.1
1005
Controls
8.4
65
8.3
990
8.6
67
8.1
985
8.8
69
8.7
999
8.2
65
8.4
1003
8.5
67
8.2
974
Project Management
8.5
71
8.4
1002
8.7
68
8.3
977
9.0
68
8.5
986
9.2
74
8.7
994
Remote Collaboration
9.0
68
9.0
996
8.9
67
8.7
971
8.8
68
9.0
989
7.5
66
7.8
956
Generative AI
8.2
72
7.3
927
8.2
69
7.4
929
Agentic AI - Project Collaboration
7.6
63
7.5
437
7.9
63
7.7
441
Management and Discovery - IT Documentation
8.4
184
Not enough data
8.5
188
Not enough data
8.5
187
Not enough data
Operations - IT Documentation
8.5
187
Not enough data
8.0
181
Not enough data
8.2
178
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.5
278
Not enough data
7.7
279
Action Item Detection - AI Note-taking Software
Not enough data
8.9
12
Not enough data
9.2
12
Automatic Transcription - AI Note-taking Software
Not enough data
9.5
13
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.3
12
Language & Accent Support - AI Note-taking Software
Not enough data
9.2
13
Multi-Platform Integration - AI Note-taking Software
Not enough data
9.0
13
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.9
14
Searchable Note Archives - AI Note-taking Software
Not enough data
8.8
12
Speaker Identification - AI Note-taking Software
Not enough data
9.1
13
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Slack are categorized as Project Collaboration, Knowledge Base, Unified Workspaces, and Work Management
Unique Categories
Confluence is categorized as IT Documentation
Slack is categorized as Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Business Instant Messaging, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.0%
Information Technology and Services
19.5%
Internet
6.3%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.4%
Computer Software
15.4%
Information Technology and Services
13.1%
Marketing and Advertising
8.5%
Internet
4.6%
Financial Services
3.4%
Other
55.0%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?
3 Comments
RB
In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and...Read more
What is Confluence used for?
3 Comments
PD
Documentation, Internal knowledge base, blog posts.Read more
How do I delete a channel in slack?
47 Comments
OP
Currently, Slack has disabled deleting a channel, you can only archive it if you created it.Read more
What does slack software do?
28 Comments
GM
Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to...Read more
What is Slack used for?
22 Comments
RR
It connect us with the people no matter where we are through messaging and calls.Read more
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