ChartHop Reviews & Product Details

ChartHop’s AI intelligence is fabulous and truly stands out from other HRIS platforms in the market. It feels like a lot of thought went into building the platform, right from the UI/UX to the overall user experience. The team's responsiveness, comprehensive documentation, and proactive onboarding guidance have made our experience with ChartHop genuinely great. Review collected by and hosted on G2.com.

Because we are based in the IST time zone, in very urgent troubleshooting situations we end up depending on the support team. As a result, our project sometimes has to wait for a response before we can resolve the issue we are facing. We also hope that integration with many more tools will be made available with ChartHop. Review collected by and hosted on G2.com.

Chart hop allows you to track your growth, leave feedback for your colleagues, and receive feedback yourself. It gives you a clear way to reflect on where you’re doing well, while also helping your peers work toward the same goal. I also like that you can keep track of progress over time and see your growth in real time. I highly recommend Charthop to everyone. Review collected by and hosted on G2.com.

So far, nothing has stood out as bad while using Charthop. Overall, I’d give it a 10/10. Review collected by and hosted on G2.com.

I like to see the latest update on the main screen, work anniversaries, birthdays and job openings. Review collected by and hosted on G2.com.

I struggle to see organization view in a nice way. It is also hard to see the full list of changes for a set number of days like on an organization level. When did someone quit. I can only see the few users on the left hand side view. I might lack some rights to see the full view Review collected by and hosted on G2.com.

We love our CSM and the support team. They are always responsive, willing to jump in, and helpful when we have questions. We also recently added the Engagement module, which allows us to keep more of our people data and insights in one place. Review collected by and hosted on G2.com.

I wish Charthop offered a direct integration with UKG Ready. We explored the Finch integration, but it still required some manual work on our end, so we ultimately chose another third party to manage the data sync. We also appreciate having the Engagement module, but the dashboards and filtering capabilities could be more flexible and user-friendly. We currently have to export the data to create more user-friendly dashboards in Claude. Review collected by and hosted on G2.com.

I like how supportive they have been with implementing new solutions and customizing the platform to us. Review collected by and hosted on G2.com.

There are some issues with being able to export information from the platform. I understand they would like people to use the platform, but certain information (task status, etc.) is difficult to send widely. Also, the two tiered pricing system of the platform and AI pro, is a drawback. A lot of what they consider "AI", I think existed before their implementation of ChartHop AI and should be considered a core feature. Review collected by and hosted on G2.com.

It is the perfect tool for People Analytics and very customized processes and data fields for whatever you may need. It is pretty easy to use and collab with. The support team has always solved my issues whenever I raised them. I use it basically every day of the week. Review collected by and hosted on G2.com.

I wish it would have stronger integrations with other tools - In my case my ATS - Ashby. It only brings a few fields and it doesn't respect the approval workflow made for Openings in Ashby. Also, it is not bi-directional, so the only way of making it work is from Charthop >> Ashby, instead of Ashby >> and then pre-drafting the new open position in Charthop to keep the org chart udpated. Also, I wish it would provide more suggested templates for HR Ops like other HRIS do. Review collected by and hosted on G2.com.

I like that ChartHop is easy to navigate. I like how everything looks on the website, and the words are easy to see. The setup was very easy, and it’s organized and to the point. It helps the company understand employees better and keeps me up to date about who has left and who is new. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

Help me to realize that much work is done and when I fall short on my duties Review collected by and hosted on G2.com.

Nothing, I found every accurately described Review collected by and hosted on G2.com.

I really like the layout of ChartHop. It's very easy to navigate and easy to digest. The labeling is very clear, and the dashboards are very well organized. I never have to guess about where I need to navigate to find certain information. It's helpful for me not to have to guess on where to find things because everything is clearly labeled and organized, making it a really great user experience. Additionally, it helps me keep track of my profile in my company, important milestones like birthdays and promotions for colleagues, and offers an easy way to understand the organizational structure, especially after a merger. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I use ChartHop as an HRIS for internal processes within HR scopes and tasks. It centralizes my data, and it's very customizable and easy to tailor-make processes according to my company's preferences. The UX and UI are very nice and easy to navigate. I also find the support team always ready to help, and the performance of the platform works well, as I've never had major technical issues that couldn't be solved within a few hours. The implementation management team was also very helpful during the setup. Review collected by and hosted on G2.com.

Some integrations don't work as well as expected or are just unidirectional. I also wish there could be more bundles or pre-created templates for HR-related things. Additionally, it would be great if e-signature documents could happen within the platform, allowing onboarding and other processes to fully exist within ChartHop's ecosystem and database. Review collected by and hosted on G2.com.