---
title: ChartHop Reviews
meta_title: 'ChartHop Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 171 reviews by the users' company size, role or industry
  to find out how ChartHop works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 171
  scale: '5'
date_modified: '2026-09-23'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# ChartHop Reviews
**Vendor:** ChartHop  
**Category:** [HR Analytics Software](https://www.g2.com/categories/hr-analytics)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 171  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About ChartHop
ChartHop is an AI-powered people operations platform designed to streamline and enhance the management of human resources within an organization. This comprehensive solution integrates various functions such as headcount planning, human resource information systems (HRIS), compensation management, performance tracking, employee engagement, and goal setting. By consolidating these critical components into a single intelligent system, ChartHop enables organizations to operate more efficiently and effectively, providing a unified source of truth for HR and Finance teams. The target audience for ChartHop includes HR professionals, finance teams, and organizational leaders who seek to improve their people management processes. By utilizing this platform, these stakeholders can access real-time data and insights that inform decision-making and strategic planning. ChartHop is particularly beneficial for organizations that require a cohesive approach to managing their workforce, as it connects various aspects of people operations to the underlying business data that drives organizational performance. Key features of ChartHop include its AI-driven analytics capabilities, which allow users to gain insights into workforce dynamics and trends. The platform&#39;s ability to reason across the full organizational context means that users can uncover patterns and make informed decisions based on comprehensive data analysis. Additionally, ChartHop facilitates collaboration among teams by providing a centralized platform where HR and Finance can work together seamlessly, eliminating the need for disparate systems and reducing the potential for errors. Another significant benefit of ChartHop is its focus on optimizing organizational operations. By understanding how various elements of the workforce interact and impact overall performance, organizations can make strategic adjustments to improve efficiency and employee satisfaction. The platform&#39;s integration of performance management and engagement tools further supports this goal, enabling leaders to align individual and team objectives with broader organizational goals. Overall, ChartHop stands out in the people operations category by offering a holistic approach to workforce management that leverages AI and data integration. Its ability to provide real-time insights, foster collaboration, and optimize organizational performance makes it a valuable tool for any organization looking to enhance its people operations strategy.



## ChartHop Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users appreciate the **ease of use** of ChartHop, facilitating seamless integration and intuitive access to essential data. (35 reviews)
- Users value ChartHop&#39;s **intuitive interface and comprehensive data integration** , enhancing decision-making and collaboration across teams. (32 reviews)
- Users value the **easy access and customization** of ChartHop&#39;s Org Chart, enhancing data visibility and organization. (30 reviews)
- Users value the **comprehensive features** of ChartHop, enhancing organizational understanding and decision-making through seamless integrations and visuals. (21 reviews)
- Users appreciate the **intuitive user interface** of ChartHop, which simplifies data access and enhances organizational visibility. (21 reviews)
- Users value Charthop for its **user-friendly features** that enhance performance management and streamline processes effectively. (19 reviews)
- Visibility (19 reviews)
- Intuitive (18 reviews)
- Navigation Ease (17 reviews)
- Charting (14 reviews)

**What users dislike:**

- Users face **limited customization** in Charthop, complicating data management and performance review processes significantly. (11 reviews)
- Users find **missing features** in Charthop, complicating integration and leading to clunky reviews and information access. (11 reviews)
- Users find the **complexity** of ChartHop&#39;s data sheet feature cumbersome, making filter management and data searches challenging. (9 reviews)
- Users experience **integration issues** with ChartHop, needing better alignment and customization with their HRIS and payroll systems. (8 reviews)
- Users find a significant **learning curve** with ChartHop, particularly when customizing and configuring for specific needs. (7 reviews)
- Users experience **technical issues** such as app crashes and complexity, requiring advanced skills to navigate effectively. (7 reviews)
- Users experience **data issues** with ChartHop, including outdated information and challenges in tracking organizational metrics. (5 reviews)
- Lack of Integration (5 reviews)
- Navigation Difficulty (5 reviews)
- Not Intuitive (5 reviews)

## ChartHop Reviews
  ### 1. Charthop is a great tool to keep track of a dynamic, ever changing organization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Julia B. | S, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about ChartHop?**

The org chart is interactive and helps everyone visualize. From an administrator standpoint, the ability to customize and store whatever kind of information we need is also extremely impactful.

**What do you dislike about ChartHop?**

Bugs pop up fairly frequently and some things still do not feel as user-friendly as they should be. I find that even after over a year of heavy use of the product, I still lean heavily on the CH support team for certain tasks.

**What problems is ChartHop solving and how is that benefiting you?**

The compensation planning tool is a great way to get our middle and senior management involved in the comp process. Scenarios are also a great way to empower managers to have their "hands in the pot" when it comes to opening roles and changing their org, whether that's titles, compensation, or reporting structure.

  ### 2. ChartHop is an intuitive people analytics tool. The support is great!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maud S. | People Operations Associate, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about ChartHop?**

ChartHop is easy to use, and it's a very visual tool. I also love the datasheets; it makes it very easy to share data with other team members, which is a significant timesaver in my day-to-day work. The support received is great.

**What do you dislike about ChartHop?**

When updating some positions or removing an open job, sometimes the change won't appear right away, or the deleted position would even sometimes reappear. The integration with Lever is not seamless, I wish it were better. When downloading an org chart, the employees' titles are not fully visible (cut off), which is pretty inconvenient for an org chart tool.

**What problems is ChartHop solving and how is that benefiting you?**

- Creating an org chart visible by the entire company
- We have created a directory of skills for each contributor in the company, which helps foster professional and personal relationships
- ChartHop is helpful for reporting and has become a source of truth for us
- Creating scenarios helps for recruiting planning

  ### 3. As our organization grows larger each month Charthop helps manage the org chart well

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 11, 2021

**What do you like best about ChartHop?**

As our organization grows larger each month Charthop helps manage the org chart well. We also use it to manage headcount for managers. We have grown from a 100 employees to over a 1000 in 2 years and this has been a useful tool to manage/visualize the org. chart and also for managing large re-orgs.

**What do you dislike about ChartHop?**

The UI seems to be a little dated. It gets the job done it's just not the prettiest tool out there if that is what you are looking for. I don't know how much it costs as I am only a user but if it is expensive, then I might drop my rating.

**What problems is ChartHop solving and how is that benefiting you?**

We are solving the problem of managing org charts for a rapidly growing startup. We have added over 800 employees and this has helped manage headcounts and backfills for our managers.

  ### 4. User Friendly & Intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Colby B. | Operations, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 24, 2022

**What do you like best about ChartHop?**

ChartHop allows our employees and leadership the ability to view the org chart and hiring plans in a user friendly, visually pleasing, and intuitive way. The customer service team is super helpful and professional.

**What do you dislike about ChartHop?**

Some of the integrations don't work as expected but the team has been great trying to help us problem solve so the tool is working the way we need it to.

**What problems is ChartHop solving and how is that benefiting you?**

Performance Reviews, Engagement Surveys, Headcount Planning, Functional Org Chart, Map for Remote Workforce

  ### 5. ChartHop makes managing our org chart painless

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

I previously managed my org chart in Powerpoint, which was a pain because I had to update it every time someone joined or left. ChartHop automatically pulls data from my HR systems to stay up to date.

**What do you dislike about ChartHop?**

I can use ChartHop through my payroll provider. The initial setup was confusing to me, but that might have been the payroll provider's fault. ChartHop might be overkill for some users, especially at small businesses.

**What problems is ChartHop solving and how is that benefiting you?**

I now save labor, in that I do not have to update my org chart by hand when people join or leave. This means that the org chart is up to date, and anyone can rely on it without wondering if it matches reality.

  ### 6. A great idea, poorly executed. A broken app with a broken support team

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 10, 2021

**What do you like best about ChartHop?**

If you want a simple org chart, this is a good tool. They have a nice design.

**What do you dislike about ChartHop?**

If you try to use the various advanced features, such as integrations with Slack and Gmail, you will quickly find out just how broken this app is. 
- If you want to use the API, you'll find that you can't limit scope, which means your developers can see the C-Suite's compensation levels
- Support team is poorly trained, comparable with the level of service that you expect from your airline.
- The app is rife with UX bugs; sometimes it just shows incomprehensible errors 
- I've been using the app for nearly a year, there has been no visible improvement on any feature.
- Wage bands feature: "We don't really use that" said our client services team
- Analysis of impact of hires, I still wasn't able to get this feature to work after multiple meetings with client services team

It's a shame because this product seemed promising.

**Recommendations to others considering ChartHop:**

If you're only using it as an org chart, go for it. For anything else, be sure that it serves your needs exactly

**What problems is ChartHop solving and how is that benefiting you?**

It's good to show an org chart.

**Official Response from Kerrel Brown:**

> We’re sorry your ChartHop experience hasn’t met your expectations. 

Our Customer Experience leads would love to address your concerns directly. Please reach out to us at support@charthop.com. 

  ### 7. Amazing customer support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about ChartHop?**

The Charthop team is excellent at listening to suggestions and acting on them. Whether figuring out a way to customize something for your company or considering new feature suggestions, they want to help.

**What do you dislike about ChartHop?**

Sometimes because there are so many features and functionalities, it can be overwhelming, and you might find you need someone dedicated to understanding all this on your team to get the best use from it.

**Recommendations to others considering ChartHop:**

If you need to pull data easily and create custom reports, CH is a great tool. Have patience with learning how to use the system. I will take some time, but it will start to click.

**What problems is ChartHop solving and how is that benefiting you?**

Downloading reports and creating custom reports in data sheet has proven very useful. Anyone can run and create data sheet reports, and it will only show information that is allowed based on their permissions so you do not have to worry about data getting places where it should not if used properly.

  ### 8. Truly customizable people management & analytics system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2021

**What do you like best about ChartHop?**

We've only been a customer of ChartHop for about 2 months now, but ChartHop is living up to its expectations! It's truly a system that can be completely customized and configured to meet the needs of your people/talent management and development processes. It also has powerful analytics and reporting functions to capture the story and picture of the people that make up your organization.

**What do you dislike about ChartHop?**

I believe this may be in the works, but having a mobile app. We have a good amount of employees who are frequently traveling for work and having a mobile app would be a nice add.

**What problems is ChartHop solving and how is that benefiting you?**

We have a complex way of capturing our employees' goals. ChartHop has given us the freedom to design a custom form with the fields and information we want to capture. No other system was able to accommodate our needs as it relates to this. On top of being able to solve this, we are getting better analytics and reporting about our people and being able to scenario plan for future organizational designs. That is something we could never do, effectively, before ChartHop!

  ### 9. Useful to map out the org chart

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

The organization chart visualizations are useful and well presented, including reporting lines and where employees are located. The ability to do comp planning via the interface is also pretty helpful.

**What do you dislike about ChartHop?**

ChartHop is being offered through our PEO and the integration is a little buggy when it comes to syncing HR records. However, I'm not sure if the issue lies with Charthop or the way the integration has been set up by the PEO.

**What problems is ChartHop solving and how is that benefiting you?**

We no longer have to manually maintain an organization chart, which saves us time. We haven't fully realized the other benefits such as comp planning, but I can see how it will become more useful in the future.

  ### 10. ChartHop

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

The reporting & dashboards are awesome. We no longer have to build these out manually. The org chart is super easy to follow and allows us to see everything laid out.

**What do you dislike about ChartHop?**

Implementation has been a little rocky. Training could be a little more robust. Also, it's a little strange that the system prefers you to use Charthop for creating new jobs, when the ATS of choice is really the best place for that

**What problems is ChartHop solving and how is that benefiting you?**

A true org chart. Other systems are really lacking in what you can see. It's helpful having compensation as an added field. We haven't rolled it out yet so we don't have a full idea of benefits realized.

  ### 11. Invaluable tool for People & Culture

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucie M. | Head Of Sales, E-Learning, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 12, 2021

**What do you like best about ChartHop?**

I love that we have found a home for our performance assessments that is outside the Google Doc. Previously these were done in a GD and stored in the bowels of our Drive and rarely used for development. We've now built a way in Charthop to do personal reviews, mapped peer reviews, and manager reviews seamlessly. This is just the tip of what we are using Charthop for. Despite being a simple "org planning tool", it allows us to run eNPS seamlessly, do quick surveys with our team, plan for salary increases, and so much more. We've been using it a year and I honestly think we have only just scraped the top of what Charthop can do for us.

**What do you dislike about ChartHop?**

It's a "newer" tool so sometimes there are odd behaviours especially after UI improvements. There are a few "search" or "re-ordering" functionalities that are missing but the product is still useable.

**Recommendations to others considering ChartHop:**

You definitely need someone willing to dig in and understand the layering of things like custom fields > customer forms > reviews, it's not as intuitive at first, but they have an AMAZING customer success team who is there to ensure you succeed!

**What problems is ChartHop solving and how is that benefiting you?**

-Tracking performance assessments -Reminders around eNPS -Headcount planning -Salary planning -DEI assessment

  ### 12. ChartHop is a formidable solution for headcount and compensation planning, but has room to grow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Matthew S. | Race Director & Co-Founder, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 15, 2021

**What do you like best about ChartHop?**

ChartHop is user-friendly and easy to modify based on our needs as a company. The compensation planning team is helpful and insightful.

**What do you dislike about ChartHop?**

Implementation of ChartHop wasn't very smooth, as we ran into a lot of issues getting the tool up and running correctly. Once ironed out, the tool works fine.

**Recommendations to others considering ChartHop:**

Set realistic expectations on your timeframe when implementing ChartHop. They are a growing organization, and with that growth come growing pains and feature rollouts, so be prepared for that.

**What problems is ChartHop solving and how is that benefiting you?**

We have taken manual headcount and compensation planning processes to a more automated, centralized platform that allows for collaboration across the company.

  ### 13. Charthop Review

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about ChartHop?**

I like the functionality of the platform. It's very user-friendly and easy to navigate.

**What do you dislike about ChartHop?**

A bad experience all around, implementation / integration was not set up correctly and has led to significant delays.

**What problems is ChartHop solving and how is that benefiting you?**

We're removing the manual labor that goes into headcount planning on an annual basis. No benefits yet.

  ### 14. Great org tool and integration with our HRIS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about ChartHop?**

We use CH for a visualization of the company's organizational history and overall view. It provides great track record of all the employees and their titles. The integration had its hiccups during launch, but is now working great!

**What do you dislike about ChartHop?**

Some tabs are just not as intuitive and the color coding can get a bit confusing. However, after using the tool, it is easy to navigate and use.

**What problems is ChartHop solving and how is that benefiting you?**

We needed a better organizational chart without having to manually update. The integration with our HRIS system makes it super simple and easy to update.

  ### 15. It's OK...

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

It is visually pleasing
The option for birthday/anniversary announcements in Slack has been a nice integration for our org.

**What do you dislike about ChartHop?**

The support is not very helpful. Updates they make can throw kinks into any integrations. 
Trying to utilize it's other features (surveys, performance mgmt, etc) is not intuitive to set up.

**What problems is ChartHop solving and how is that benefiting you?**

We have a semi-complex org structure, so this definitely helps in the visualization of the current structure and future planning. It's just an OK product - not the worst, but also not something I'm jazzed about using.

**Official Response from Kerrel Brown:**

> We’re glad to hear your org is enjoying celebrating colleagues using ChartHop’s Slack integration. 
 
Though we’re sorry the overall experience hasn’t been the best. We’d love to speak with you further and help sort out any blocks you’ve had. 

Please reach out to us at support@charthop.com. 

  ### 16. Love ChartHop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica L. | Chief of Staff, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

We mainly use ChartHop for org chart planning.

**What do you dislike about ChartHop?**

We would like to use ChartHop for more purposes and would like to cut down on onboarding time

**What problems is ChartHop solving and how is that benefiting you?**

We're better able to plan ahead with our hiring roadmap. We can better do scenario planning as well.

  ### 17. Easy to use Platform for Employee Engagement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris C. | Account Executive, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 11, 2021

**What do you like best about ChartHop?**

I found the user-friendliness of the platform to be great. As an employee, being "forced" to complete SMART goals, annual reviews, etc., always very manual and more time-consuming, not just to perform but to keep track of. Having this all in one consolidated location where I can see active feedback from my manager and track progress is a nice benefit. Also, the org chart view is really handy for figuring out department heads, colleagues I can reach out to when needed. When you are part of a company with 1,000's of employees across multiple locations, literally finding the right person internally can be a challenge; this simplifies that A LOT.

**What do you dislike about ChartHop?**

No dislikes. As an end-user and not an administrator, I can't claim it's a "game-changer" for me personally in terms of the day-to-day impact, however for my HR team and management tracking employees, I can certainly see how this is a huge asset for them.

**What problems is ChartHop solving and how is that benefiting you?**

For me personally, it simplifies a task. For management and HR, I presume the real-time data and ease of process is very valuable. Overall, I found it to be an easy to adopt and use platform. No complaints!

  ### 18. Tons of potential! We are new to ChartHop but it appears to have great potential for what we need.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Trisha B. | Sr. HRBP, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

Being able to see past and future org design.

**What do you dislike about ChartHop?**

The reports do not appear to be pulling accurate data. There are some bugs with our sync with Greenhouse but we are working through them.

**What problems is ChartHop solving and how is that benefiting you?**

Bugs. Customer service is responsive.

  ### 19. You get out what you put in

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 22, 2022

**What do you like best about ChartHop?**

There are a lot of different uses for the tool

**What do you dislike about ChartHop?**

Some of the functionality we would want to use is an add on service so a la carte style

**What problems is ChartHop solving and how is that benefiting you?**

This will be beneficial for us to provide more analytics and reporting but we are not yet equipped to do so (need to integrate all of our systems)

  ### 20. Great depending on use case.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

Org chart is great. I like how you can go into the data sheet and filter and choose the columns that you need.

**What do you dislike about ChartHop?**

CSV uploads are kind of a nightmare. I wish there was the ability to change errors in real time if any come up. Because of the cadence of the upload if error messages show it makes it difficult to see where the actual problem was. I wish reporting capabilities were a bit stronger and the historical data field should be organized in separate columns based on the change type vs all lumped into one column for easier data analysis.

**What problems is ChartHop solving and how is that benefiting you?**

Compensation and headcount planning DEI reporting

  ### 21. Great Org Chart!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 07, 2022

**What do you like best about ChartHop?**

Visual - Clean and interactive - Team enjoyed it

**What do you dislike about ChartHop?**

Cost a bit on the higher end for an org chart

**What problems is ChartHop solving and how is that benefiting you?**

Insight into teams/reporting structures

  ### 22. Employee sentiment tracking made easy via check-ins and reports

**Rating:** 4.5/5.0 stars

**Reviewed by:** Derek P. | Business Intelligence Analyst, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 18, 2021

**What do you like best about ChartHop?**

The beast feature is the ability to create monthly check-ins as well as the ability to notify all employees of any kudos given

**What do you dislike about ChartHop?**

Although Charthop is great for performance management, the lack of next steps makes it hard to move on.

**What problems is ChartHop solving and how is that benefiting you?**

The problem solved by Charthop is the ability to notify superiors of any issues regarding the work environment and compensation.

  ### 23. ChartHop Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 16, 2021

**What do you like best about ChartHop?**

The interactive organizational chart is really helpful. I am newer to the company and I have used the org chart so much as I've gotten to know everyone. Also, we are now doing reviews within ChartHop and I think that is a useful feature.

**What do you dislike about ChartHop?**

It is difficult to see the whole organization at once. As a new person, I want to be able to get the global view of the company. In order to explore the org chart, you have to kind of already know whom or what you are looking for.

**What problems is ChartHop solving and how is that benefiting you?**

We are now starting to do performance review conversations within ChartHop. That is a big help, especially as someone who is taking over reviewing my direct reports. I can see what was discussed in the previous conversations and pick up where they left off.

  ### 24. Really great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Annie S. | HR Generalist, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

How easy it is to navigate and all of the different features it provides

**What do you dislike about ChartHop?**

It can take a little bit of time to carry over all the data from ADP

**Recommendations to others considering ChartHop:**

It is a great resource for new hires to see the growth and how many people are on all of the teams

**What problems is ChartHop solving and how is that benefiting you?**

Showing new hires the org chart and everyone on the team.

  ### 25. Extremely helpful tool. There's nothing else quite like it.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 18, 2021

**What do you like best about ChartHop?**

ChartHop takes all of your people data and synthesizes it into one, easy-to-access place. It cuts down on unnecessary spreadsheets, which is HUGE in the HR space. Usually pulling HR data takes a ton of time, since you're looking at a ton of different sources and always inevitably end up having to cut and paste data into different places. However, using ChartHop makes data pulls easy and gives you back time to actually think about things strategically.

**What do you dislike about ChartHop?**

There's a bit of a learning curve for people who are not as technically minded, especially for the more complex stuff. However, the basics are quite easy for anyone to navigate.

**What problems is ChartHop solving and how is that benefiting you?**

We used to spend an excessive amount of time pulling and manipulating people data. ChartHop has saved us time and makes it easy to collaborate across our team.

  ### 26. ChartHop Solutions for HR Analytics

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 24, 2022

**What do you like best about ChartHop?**

Ability to pull data and set up sync with Excel and Google Sheets.

**What do you dislike about ChartHop?**

Reports & Visualizations are difficult to create

**What problems is ChartHop solving and how is that benefiting you?**

Looking at Org chart. Ability to create custom fields. It's really useful to do data pulls from the DataSheet option for simple analyses. However, this isn't a BI tool and cannot replace one by any means.

  ### 27. Great for headcount planning

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

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name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

Headcount planning
Easy to use
Fast customer support team

**What do you dislike about ChartHop?**

You cannot merge scenarios to primary unless you merge the whole thing. It would be nice to merge only a few select positions instead of the whole scenario plan.
Just a few tweaks.

**What problems is ChartHop solving and how is that benefiting you?**

Headcount planning
Getting everyone on the same page with their growth plans

  ### 28. a must have for remote teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 23, 2021

**What do you like best about ChartHop?**

As a fully distributed remote team, having Charthop allows me to see where my colleagues sit globally, the map feature is brilliant!

**What do you dislike about ChartHop?**

We're still new users, and right now a lot of work anniversaries and title change dates are reflecting the dates we input the info, not the dates of the anniversary or title change, but a kink I believe we can work out!

**Recommendations to others considering ChartHop:**

For remote or rapidly growing orgs, ChartHop should 100% make the list of vendors to consider.

**What problems is ChartHop solving and how is that benefiting you?**

With a rapidly growing team, having a single dashboard to view our shifting org chart, open positions, and people moves keeps everyone in the loop and aligned. The timeline feature which allows you to view historical snapshots is also huge!

  ### 29. Excellent Resource

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

ChartHop is great in that it's fluid and accurate b/c it feeds off of HRs info.

**What do you dislike about ChartHop?**

I wish the default screen was the Org Chart view.

**What problems is ChartHop solving and how is that benefiting you?**

It's a great resource for "who goes with whom" and I have access to information my manager needs without bothering HR (as there are different permissions)

  ### 30. Very simple and effective!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

I love how easy charthop makes it for me to find my team members within the org chart. I also use the database functionalities often and I love how customizable this feature is!

**What do you dislike about ChartHop?**

I haven't found anything that I really dislike yet!

**What problems is ChartHop solving and how is that benefiting you?**

We are solving organizational issues with Charthop.

  ### 31. Solid org charting tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Reviewed Date:** January 21, 2022

**What do you like best about ChartHop?**

Highly functional org chart, great scenario builders. Helpful compensation info.

**What do you dislike about ChartHop?**

Can be difficult to integrate with certain HRIS platforms, which make keeping it up to date difficult.

**What problems is ChartHop solving and how is that benefiting you?**

We use Charthop to manage our org chart, consider different org planning scenarios and manage our comp/promo/calibration process during review cycles.

  ### 32. Great system! Can't wait to take advantage of its dexterity in full!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 09, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about ChartHop?**

Integration capabilities are fantastic, PEO + ATS data all in one place!

**What do you dislike about ChartHop?**

Nothing so far, but it would be great to see increased capability around performance management and compensation analysis.

**Recommendations to others considering ChartHop:**

Implementation is a very long process. Hard to get consistent, dedicated support. They are also not masters of their integrations, so expect to find some bumps in the road re: actual system functionality.

**What problems is ChartHop solving and how is that benefiting you?**

Workforce planning/mapping, succession planning, identifying gaps and risks across the organization in terms that all stakeholders can appreciate.

  ### 33. Compensation & PeopleOps Analyst

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 26, 2022

**What do you like best about ChartHop?**

The UI is very appealing, love the colors and the flexibility of building reports

**What do you dislike about ChartHop?**

How to create the custom fields. The syntax for formulas is a bit confusing/not intuitive.

**What problems is ChartHop solving and how is that benefiting you?**

Using ChartHop for a lot of data and reporting as well as compensation planning.

  ### 34. People Coordinator

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2021

**What do you like best about ChartHop?**

I like the org chart and the access to filter data at many different levels

**What do you dislike about ChartHop?**

The reports can be extremely buggy and require more than basic-intermediate knowledge of reporting/coding to create at times

**Recommendations to others considering ChartHop:**

Be prepared to use a suite of technology - ChartHop is not a fix all. That said, they're eager to grow and do well!

**What problems is ChartHop solving and how is that benefiting you?**

We're working through multiple report-related bugs and sync issues with Greenhouse. We use the compensation tool which is a realized benefit

  ### 35. Great service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

Love the reporting and being able to connect two HRIS into one (data)

**What do you dislike about ChartHop?**

Hard to add certain employee ID numbers due to our two systems.

**What problems is ChartHop solving and how is that benefiting you?**

We have combined data from two systems.

  ### 36. Data sync with other system is not 100% accurate

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

Chart view
Query update
Customized calculated fields

**What do you dislike about ChartHop?**

data sync with other platforms
no data validation
no query with G-sheet

**Recommendations to others considering ChartHop:**

Not yet. still so much to improve

**What problems is ChartHop solving and how is that benefiting you?**

chart exhibit
real-time updating

  ### 37. ChartHop review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

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name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 16, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about ChartHop?**

Ease of org chart, search function, display

**What do you dislike about ChartHop?**

Nothing that I can think of that I dislike

**Recommendations to others considering ChartHop:**

It's a great tool!

**What problems is ChartHop solving and how is that benefiting you?**

Org changes, direct reporting, people managers,

  ### 38. ChartHop Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

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**Reviewed Date:** January 28, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about ChartHop?**

ChartHop is a great HR analytics tool. The org chart feature is awesome. The platform itself is very user friendly.

**What do you dislike about ChartHop?**

There is nothing that I dislike so far. It's a great tool.

**What problems is ChartHop solving and how is that benefiting you?**

It provides our company with an up to date org chart and provides HR/people updates in the dashboard. It's a great HR tool for employees.

  ### 39. ChartHop

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

I like that someone else loads most of the information into charthop

**What do you dislike about ChartHop?**

How tiny the boxes are and how difficult it is to write updates. There is also so much information and it's difficult to

**What problems is ChartHop solving and how is that benefiting you?**

I am just using it as mandated, we don't rely on google sheets anymore so I assume there is an improvement in user error.

**Official Response from Kerrel Brown:**

> Thanks for taking the time to share your experience using ChartHop.
By bringing all of your people data into one place, ChartHop, it allows you and your team to streamline processes and stop spending endless hours in spreadsheets and on repetitive tasks. 
 
However, we understand that a lot of information can sometimes be overwhelming. Please feel free to reach out to us at support@charthop.com, if you have any questions about navigating the platform. 

The case study below outlines how one customer traded in their cumbersome spreadsheets for data-driven decisions, using ChartHop.

  ### 40. Awesome

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2021

**What do you like best about ChartHop?**

User friendliness of the platform makes it very attractive. The platform can easily be used by our recruitment and analytics team for different initiatives in the company.

**What do you dislike about ChartHop?**

Right now ChartHop is only being used for recruitment and org chart. Maybe it might be good to have more functionalities in the future to help with other modules such as performance, benefits, etc.

**What problems is ChartHop solving and how is that benefiting you?**

Recruitment and headcount planning. Data visualization tools help our leaders have more insights to our initiatives. Productivity has slightly increased though it might be good to have measurements in the system as well.

  ### 41. Simple UI and helpful for navigating org chart

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 06, 2022

**What do you like best about ChartHop?**

Simple to use, easy to navigate, and pretty helpful in navigating the org chart.

**What do you dislike about ChartHop?**

Some features aren't useful (Meeting Notes, Scenarios, Docs) and best done with other tools. Navigating self and team assessments can be cumbersome and is not a very smooth experience.

**What problems is ChartHop solving and how is that benefiting you?**

Helping employees navigate the org and see who reports to who

  ### 42. Very organized

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2021

**What do you like best about ChartHop?**

The org chart is great! There is also so much more than just the org chart too, for example there are reviews, great analytic tools, and customizable reports/charts.

**What do you dislike about ChartHop?**

If I could change anything, I would have to say that our integrations with other platforms were a little difficult. This wasn't just ChartHops fault, it was both sides.

**What problems is ChartHop solving and how is that benefiting you?**

No more excel sheets! We can finally have everything in one place and all of our employees are able to visually see the company as a whole.

  ### 43. Manager Power User

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

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**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 05, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about ChartHop?**

Visually appealing and feature-rich, lots of valuable data on my employees.

**What do you dislike about ChartHop?**

No mobile app, it is 2022! The interface is clunky, the org chart is very weak in terms of features.

**Recommendations to others considering ChartHop:**

Yes, a decent product that solves a problem.

**What problems is ChartHop solving and how is that benefiting you?**

Organizational chart, comp recommendation, and review.

  ### 44. People Ops Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christie W. | People Ops Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 12, 2021

**What do you like best about ChartHop?**

Scenario planning, comp planning, custom fields based on single info source.

**What do you dislike about ChartHop?**

I wish you could copy a custom field smart bucket.

**Recommendations to others considering ChartHop:**

Be sure the integrations you need are in place, but run with it!

**What problems is ChartHop solving and how is that benefiting you?**

Metrics/reporting, headcount planning, single source of data for multiple systems.

  ### 45. TPM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

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**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2021

**What do you like best about ChartHop?**

I like the detailed information at the click of the mouse.

**What do you dislike about ChartHop?**

I dislike the inability to add the pronunciation of my name.

**What problems is ChartHop solving and how is that benefiting you?**

I can solve the problem of finding job titles and direct reports without disturbing anyone.

  ### 46. Great tool to manage employee data with a very user-friendly UI!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

User-friendly UI and easy to pull together critical employee data

**What do you dislike about ChartHop?**

No complaints! We are early in our journey with ChartHop and eager to continue investing

**What problems is ChartHop solving and how is that benefiting you?**

Org charting; comp planning; employee roster management

  ### 47. Not impressed

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

I like the org chart feature. There's not much else.

**What do you dislike about ChartHop?**

The platform seems dated. I prefer the layout of workday.

**What problems is ChartHop solving and how is that benefiting you?**

I'm not sure what problems I should be solving with ChartHop.

**Official Response from Kerrel Brown:**

> We’re glad to hear that you’ve found value in ChartHop’s org chart! 

We recently refreshed our UI and continue to make improvements to enhance the user experience. If you have any specific feedback or questions, we’d love to hear from you. You can reach us at support@charthop.com.

  ### 48. A smart tool to help to set up & manage your organization

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2021

**What do you like best about ChartHop?**

- Live orgchart & create Scenarios
- Shout out

**What do you dislike about ChartHop?**

- The User Interface seems not so friendly

**What problems is ChartHop solving and how is that benefiting you?**

Just started using ChartHop recently, not so many problems solved

  ### 49. A great view on my org

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benjamin S. | CEO, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 12, 2021

**What do you like best about ChartHop?**

Having a clear birds-eye view of the org

**What do you dislike about ChartHop?**

UI was clunky, but they've made upgrades

**What problems is ChartHop solving and how is that benefiting you?**

People are the most important asset, and before we didn't have an easy way to understand our investments in the team. Now we are all clear about where and why we're investing in our growing team, on the same page.

  ### 50. Good software so far

**Rating:** 3.5/5.0 stars

**Reviewed by:** Melissa Y. | People Ops Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 12, 2021

**What do you like best about ChartHop?**

Ability to create scenarios - this is helpful when partnering with managers on organizational design & planning

**What do you dislike about ChartHop?**

Needs to have a clean import/feed of employee data to work

**What problems is ChartHop solving and how is that benefiting you?**

Org design, reporting


## ChartHop Discussions
  - [How do you use Charthop?](https://www.g2.com/discussions/how-do-you-use-charthop) - 2 upvotes
  - [How much does ChartHop cost?](https://www.g2.com/discussions/how-much-does-charthop-cost) - 2 upvotes
  - [What do you like most about ChartHop for workforce analytics, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-charthop-for-workforce-analytics-and-what-improvements-would-you-suggest)
  - [How does ChartHop work?](https://www.g2.com/discussions/how-does-charthop-work)
  - [What does ChartHop do?](https://www.g2.com/discussions/what-does-charthop-do)

- [View ChartHop pricing details and edition comparison](https://www.g2.com/products/charthop/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-09-27+14%3A48%3A12+-0500&secure%5Bsession_id%5D=31df2ea3-fa3f-453d-b11b-945017a1a111&secure%5Btoken%5D=0f74fccce24e670c31e6bd5e019772ef21a047386937dd016e32b7fecee7a638&format=llm_user)

## ChartHop Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Usage Tracking/Analytics**
- Usage Tracking/Analytics

**Compliance Management**
- Compliance Management

**Third-Party Integration**
- Third-Party Integration

**Conversational AI**
- Conversational AI

**Multi-Language**
- Multi-Language

**Predictive Analytics**
- Predictive Analytics

**Workflow Automation**
- Workflow Automation

**HR System Integration**
- HR System Integration

**Escalation Management**
- Escalation Management

**Proactive Tasking**
- Proactive Tasking

**Proactive Intervention**
- Proactive Intervention

**AI‑Powered Candidate Screening**
- AI‑Powered Candidate Screening

**Interview & Scheduling Agent**
- Interview & Scheduling Agent

**Agent Governance**
- Agent Governance

**HR Automation**
- HR Automation

**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Logistics**
- Integration
- Analytics
- Data Import/Export
- Upload
- Employee Directory
- Social Media Integration

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Cycle Tracking
- Ongoing Performance Tracking
- Applicant Tracking

**Reports**
- Score Cards
- Customizability
- Graphs and Charts
- Dashboards
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Resource Planning - Workforce Planning**
- Reconciliation
- Headcount Planning
- Reporting
- Expense Planning

**Platform - Compensation Planning**
- Compensation Budgeting
- Merit Cycle Planning
- Pay Transparency
- Automated Compliance
- Reward Structuring
- Compensation History
- Succession Planning
- Salary Planning

**Conversational Automation - AI Agents for HR**
- Conversational Assistants
- Multi‑Language Support & Localization

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Editing & Design**
- Drag-and-Drop
- Update
- Customize
- Details
- Restructure

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Goals**
- Goal Setting/Tracking
- Company Goals And OKRs

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Generative AI**
- AI Text Summarization
- Generative AI

**Human Resources - Workforce Planning**
- Integrations & APIs
- Compensation Bands
- Org Chart
- Recruitment Workflows

**Additional Features - Compensation Planning**
- Reporting Capabilities
- Workflow Automation
- Integrations

**Task Automation - AI Agents for HR**
- Autonomous Task Execution

**Additional Functionality**
- Approval Process Control
- Duplicate Detection
- AI Copilot
- Customizable Reports
- Role-Based Permissions
- Employee Onboarding
- Alerts/Notifications
- Data Import/Export
- Reminders
- Customizable Templates
- Compensation Statements
- Goal Setting/Tracking
- Automated Receipt Matching
- Organizational Charting
- Market Data Analysis
- Employee Reward Programs
- Employee Portal
- Compensation Plan Modeling
- Employee Database
- Audit Trail

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates
- Customizable Templates

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise
- Surveys & Feedback
- 360 Degree Feedback

**Generative AI**
- AI Text Generation
- AI Image-to-Text
- Generative AI

**Agentic AI - Org Chart**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Predictive Analytics - AI Agents for HR**
- Attrition and Engagement Prediction

**Additional Functionality**
- Mind Maps
- Version Control
- Calendar Management
- Time Off Requests
- Template Management
- Self Service Portal
- Templates
- Real-Time Data
- Smart Chart Legend
- AI Copilot
- Document Management
- Design Management
- SSL Security
- Feedback Management
- Applicant Tracking
- Succession Planning
- Real-Time Notifications
- API
- Customizable Templates
- Access Controls/Permissions
- Document Storage
- Generative AI
- Data Visualization
- Workflow Management
- Employee Profiles
- Organizational Charting
- Interactive Elements
- Reporting & Statistics
- Pulse Surveys
- Employee Database
- HR Management
- Commenting/Notes
- Customization
- Publishing/Sharing
- Employee Onboarding
- Task Management
- Brainstorming
- Single Sign On
- Collaboration Tools
- Customizable Fields
- Training Management
- Customizable Reports
- Charting
- Contact Management
- Surveys & Feedback
- Employee Photos
- Employee Management
- Org Chart Creation

**Additional Functionality**
- Customizable Branding
- Workflow Management
- Third-Party Integrations
- Document Storage
- Surveys & Feedback
- Benefits Management
- Access Controls/Permissions
- Payroll Management
- Compensation Plan Modeling
- 360 Degree Feedback
- Email Templates
- Employee Profiles
- Attendance Tracking
- Real-Time Analytics
- Performance Management
- AI Copilot
- Employee Database
- Real-Time Reporting
- Turnover Tracking
- Document Management
- Organizational Charting
- Trend Analysis
- Employee Management
- Talent Management
- Employee Self Service
- Employee Portal
- Employee Onboarding
- Compensation Management
- Alerts/Notifications
- Data Visualization
- Performance Appraisal
- Task Management
- Ad hoc Reporting
- Reporting & Statistics
- Data Import/Export
- Secure Data Storage
- Self Service Portal
- Feedback Management
- Recruitment Management
- API
- HR Metrics Library
- Vacation/Leave Tracking
- Succession Planning
- Predictive Modeling
- Customizable Reports
- Applicant Tracking
- Training Management
- Survey/Poll Management
- Leave Tracking

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal
- Employee Portal
- Surveys & Feedback
- Peer-to-Peer Recognition

**Data**
- Dashboards And Reports
- Historical Data
- Customizable Reports
- Real-Time Data

**Additional Functionality**
- Real-Time Reporting
- Customizable Branding
- Reporting/Analytics
- Learning & Development
- Customizable Questions
- Customizable Reports
- Commenting/Notes
- Engagement Tracking
- Generative AI
- Employee Profiles
- Question Library
- Gamification
- Real-Time Data
- Performance Metrics
- Scoring
- AI Copilot
- Offboarding
- Visual Analytics
- Employee Onboarding
- Alerts/Notifications
- Employee Database

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Agentic AI - Performance Management**
- Succession Planning
- Multi-step Planning
- Natural Language Interaction

**Multi‑System Integration - AI Agents for HR**
- System Integration & Data Access

**Additional Functionality**
- Employee Portal
- Performance Metrics
- Self Service Portal
- Customizable Templates
- Generative AI
- Employee Management
- Employee Profiles
- Reporting & Statistics
- AI Copilot
- Alerts/Notifications
- Weighted Performance Measures
- Third-Party Integrations
- Peer Appraisals
- Personalization and Recommendation
- Compensation Management
- Performance Appraisal
- Individual Development Plans
- Self Assessment
- Skills Assessment
- Performance Review Management
- Document Management
- Workflow Management
- Training Management
- Employee Database
- Approval Process Control
- AI Summarization
- Competency Management
- API
- Employee Recognition
- Onboarding
- Career Development
- Customizable Branding
- Reminders
- Employee Engagement
- Learning & Development
- Workflow Automation

**Proactive Intervention - AI Agents for HR**
- Proactive Nudges & Conversation Support

**Agent Governance - AI Agents for HR**
- Human‑in‑the‑Loop Governance

## Top ChartHop Alternatives
  - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.6/5.0 (3,962 reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (6,012 reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,559 reviews)

