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Business Starter

$6.00
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Business Standard

$12.00
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Google Workspace Reviews (47,534)

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Reviews

Google Workspace Reviews (47,534)

View 95 Video Reviews
4.6
47,534 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the seamless collaboration and integration of tools within Google Workspace, which enhances productivity and simplifies communication. The platform's ability to allow real-time editing and easy access from any device is highly valued, making it a reliable choice for teams. However, some users note that advanced features can be limited compared to competitors, and navigating admin settings may be complex for new users.

Pros & Cons

Generated from real user reviews
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Kimberly L.
KL
Marketing Manager
Mid-Market (51-1000 emp.)
"Real-Time Collaboration That Keeps Everyone on the Same Page"
What do you like best about Google Workspace?

The collaboration features are what I like most. My team works together in Docs, Sheets, and Slides all the time and it makes things much easier because everyone can work in the same file at once. I also like that everything is online and always up to date, so there is no confusion about versions or sending files back and forth. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The chat view can be hard to follow. It is not always easy to tell where conversations start and end, especially when there are a lot of threads. I find it easy to get lost in chats and sometimes it takes a minute to figure out where a message belongs. Review collected by and hosted on G2.com.

Ganapathi K.
GK
Product Manager
Small-Business (50 or fewer emp.)
"Trusted, All-in-One Google Workspace with Powerful AI Productivity Features"
What do you like best about Google Workspace?

It is one of the most trusted and reliable service from google where you have everything from sheets to presentations docs and drive storage all covered integrated. Gmail had introduced agent mode and also powerful ai features to improve productivity Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

It’s a pretty mature product, so there isn’t much to dislike. The main issue is that the plan we’re on right now doesn’t allow meeting recordings, which is a problem. Third-party extensions also don’t work well for this, so we end up joining on Teams or Zoom just to get free recording. It would be more useful, and help retain customers, if they offered something like up to 30 minutes of recording even on the lower plans. Review collected by and hosted on G2.com.

Juliet E.
JE
Co-Founder
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Intuitive Workspace with Powerful Docs and Sheets"
What do you like best about Google Workspace?

I love how Google Workspace is very intuitive and easy to use. It helps me keep all my information organized, nested in folders, so I can easily find things for all my projects. I appreciate that it keeps all my data organized in sheets for accounting, and I use it for everything, like every aspect of my business. The setup was really easy and very intuitive. As a writer, I find Google Docs especially valuable because I use it a lot for storing client work and my own project work. Google Sheets is useful whenever I'm doing accounting or handling data, though I don't use it as much. I also appreciate Google Forms for gathering information from people when I need it. Overall, Google Workspace meets my needs effectively. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Voice to text is not great. That could definitely be improved. Review collected by and hosted on G2.com.

Salman R.
SR
Technical Editor
Mid-Market (51-1000 emp.)
"Gemini Integration and Real-Time Collaboration Deliver Major Productivity Gains"
What do you like best about Google Workspace?

The real-world usefulness of the Gemini integration across the entire suite has noticeably reduced the time I spend on admin work. Being able to open the side panel in a Google Doc and instantly cross-reference information from a specific Gmail thread or a PDF in Drive—without leaving the tab—has been a major efficiency boost.

The “Take notes for me” feature in Google Meet is also excellent for accurately capturing summaries and action items, which helps everyone on the call stay focused. Beyond AI, the collaborative experience across the office suite is still the best part for me. Having multiple people co-author a complex Doc, Sheet, or Slide in real time with no lag and no versioning conflicts is hard to replicate elsewhere. Even the new Google Vids tool has fit in naturally, making it simple to turn a project brief into a quick video update for the team. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The offline functionality still feels like a second-class citizen compared to the web experience. Although you can use offline mode, it depends on a specific Chrome extension and some manual setup, and it can break or fail to sync properly if you lose your connection mid-edit. On top of that, the Admin Console is dense and often hides essential security settings behind multiple layers of menus, which is especially frustrating for smaller teams that don’t have a dedicated IT specialist to manage it. Switching between personal and professional Google accounts also remains clunky, and I still run into “Access Denied” errors when the browser defaults to the wrong profile. Review collected by and hosted on G2.com.

Afzal M.
AM
Operations Manager Crypto
Financial Services
Mid-Market (51-1000 emp.)
"Google Workspace: Flawless Real-Time Collaboration and Easy Admin Console"
What do you like best about Google Workspace?

As an Operations Manager, Google Workspace is the absolute backbone of our daily collaboration. The real-time co-authoring in Docs and Sheets is flawless for our globally distributed team. Additionally, administering user accounts, setting up email aliases, and provisioning access during new employee onboarding is incredibly straightforward through the Admin console Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Managing permissions and folder structures in Google Shared Drives can quickly become an administrative mess as the company scales. It is way too easy for files to get orphaned, lost, or duplicated if strict naming conventions aren't enforced. Also, Google Meet can sometimes feel a bit resource-heavy and clunky during massive, company-wide all-hands calls Review collected by and hosted on G2.com.

Dr. Akshay M.
DM
Annotator
Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Cloud-Native Collaboration with Fast, Secure Search Across Apps"
What do you like best about Google Workspace?

The best thing about Google Workplace is its cloud-native architecture, which makes real-time collaboration easy. I can search in the cloud for any keyword and find it across Gmail, Calendar, and other apps. Sharing files or information feels instant, with virtually no latency, and the security is also up to the mark. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

As Google workspace uses is on file formats when you import or export Office formats like Doc X or Excel format, everything caters when I have to work on something I need to open multiple tabs. Review collected by and hosted on G2.com.

Ikechukwu I.
II
Finance Lead
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Streamlined Collaboration, Needs Improved Offline Support"
What do you like best about Google Workspace?

I love the cloud-based nature of Google Workspace, which ensures easy collaboration since my teammates can sign in from anywhere, as long as I allow access. I appreciate that I can revoke access if someone leaves. The accessibility on both mobile and web platforms is great, and I really like that I can see real-time edits and edit history. Google Workspace streamlines communication and reduces duplication of effort, allowing me to focus more on analysis and decision-making rather than managing files. The initial setup was seamless, and it's been a good experience using it. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Advanced functionality in Sheets is needed. It can't handle large data sets as well as Microsoft Excel. Offline mode is unreliable, and that means that if you're without internet access, you can't really be sure of anything you do. File organization in Drive and better filtering for emails too. Setting the automatic filters can seem too complex at times. Review collected by and hosted on G2.com.

Sanjana R.
SR
QA Engineer
Mid-Market (51-1000 emp.)
"Google Workspace: A Daily QA Hub for Test Docs, Bug Tracking, and Team Collaboration"
What do you like best about Google Workspace?

hello i am QA engineer, and Google workspace is a great tool to organizing test plans, tracking defects and collaborating with development and product teams, I use Google docs to create detailed test cases , test plans and release notes, real time collaboration allows developers, QA and product managers to review and suggest changes instantly. Google sheets is invaluable for lightweight bug tracking , regression test checklist, and sprint QA summaries, i can quickly filter, sort and share testing data with clients, Google drive keeps all test artifacts, screenshots and environment setup documents in a centralized location , ensuring access and version control. also the Google meet facilities sprint reviews, bug triage meetings and release readiness discussion, AI generated meeting summaries help capture critical actions items automatically reducing follow up emails. it my daily use platform. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

for complete test management with automated CI/CD pipelines, workspace is supplementary and cannot replace specialized QA tools, handling very large test data in sheets can also be limiting. otherwise its a great platform. Review collected by and hosted on G2.com.

Pranal T.
PT
DevOps Engineer
Mid-Market (51-1000 emp.)
"Seamless Real-Time Collaboration and Reliable Incident Support with Google Workspace"
What do you like best about Google Workspace?

i am a DevOps engineer, i rely heavily on structure communication and clear documentation during deployment and production incident, Google workspace proves seamless real time collaboration through Docs, sheets, and drive , during P1 incidents, multiple engineers can update the same RCA documents simultaneously, which significantly improves transparency and reduce confusions. Google meet is stable and reliable for incident bridge calls and sprint discussions, the AI generated summaries and transcripts helps to capture actions items without assigning someone solely for not taking,. the admin console is strong point. managing user access and reviewing audit logs, is easy. which supports our DevSecOps compliance requirements. its very very easy to use, and all of us use it daily. it integrates easily with Jira and Github. and Google customer support is best as usual. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

large operational spreadsheets can slow down when handling heavy data, advanced workflow automation sometimes requires third party integration also , offline capabilities are not as strong as traditional desktop based tools. Review collected by and hosted on G2.com.

Vishal K.
VK
ML Engineer
Mid-Market (51-1000 emp.)
"Easy, Daily Collaboration Hub for Research and Model Development"
What do you like best about Google Workspace?

Google workspace plays an important role in streaming communication, sharing research findings, and maintaining projects documentation. Gmail and Google chat help coordinate with data engineers, analyst and product teams, during model development cycles, Google calendar simplifies scheduling model reviews, sprint planning and deployment discussion, Google meet supports remote technical discussions and knowledge sharing sessions. the use is so easy to use. also Google docs is extremely useful for documenting model architecture decisions, experiment results, and validation reports. real time collaboration allows team members to review and suggest improvement instantly. Google sheets is often used to tracking experiment metrics. i use it daily in my workflow, and its a great platform. it integrates well with bigquery, Jira and Git Platforms. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

for highly technical workflows, Google sheets has limitations when handling very large experimental datasets. advanced analytics typically require tools like python or bigquery additionally, drive storage can become difficult to organize without a well defined folder structure. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Google Workspace.

Business Starter

$6.00
Per Month

Business Standard

$12.00
Per Month

Business Plus

$18.00
Per Month
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Google Workspace Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Storage Limits
Screen Sharing
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Google Workspace