Sprinto Reviews & Product Details

What I like most about Sprinto is how it streamlines compliance management and keeps audit preparation far more organized. When you’re working through SOC 2 and ISO 27001 requirements, tracking evidence, security controls, and open tasks manually can get overwhelming fast. Sprinto pulls everything into a single dashboard, so it’s easier to spot gaps, assign ownership, and keep an eye on progress.

The interface is clean and intuitive, and the integrations help automate evidence collection and continuous monitoring, which cuts down a lot of manual effort. I also value the automated alerts and AI-driven capabilities that surface compliance gaps early, before they turn into bigger issues. The structured onboarding and built-in guidance are especially helpful when you’re managing multiple compliance frameworks at once. Overall, Sprinto saves time, improves visibility, and makes it much easier to stay audit-ready. Review collected by and hosted on G2.com.

While Sprinto makes compliance management much easier, there are a few areas that could be improved. For example, when working with multiple compliance frameworks like SOC 2 and ISO 27001, some controls still require manual verification, even when similar evidence has already been collected. The initial configuration of certain integrations can also take some time, especially when dealing with custom workflows. Additionally, navigating advanced settings and customizing reports could be more flexible. The pricing can feel slightly high for smaller teams, particularly when additional compliance requirements come into play. Overall, these are manageable limitations, and the platform still provides significant value in simplifying compliance processes. Review collected by and hosted on G2.com.

setup was the surprise. we connected github, aws, google workspace and supabase in an afternoon, and after that most of our SOC 2 evidence collects itself disk encryption, screen lock, antivirus and OS patch status report in continuously across every laptop, so I'm not chasing screenshots over Slack. The UI is genuinely readable: every control maps to checks with a plain pass/fail state, so across ~98 controls for SOC 2 security, availability and confidentiality I can see in seconds what's off and who owns it. dashboards load fast even with that much mapped. onboarding support was responsive when we were scoping which frameworks applied, and the ai questionnaire answering pulls from our own approved policy content instead of generating filler. for a small engineering team, it's cheaper than a compliance hire and it turned compliance from a quarterly fire drill into background noise. especially the support we literally had n no of calls with them they were really helpful. Review collected by and hosted on G2.com.

the one thing on my wishlist is scope-related: sprinto supports a large catalog of frameworks, and since we're focused on SOC 2 right now, an even simpler way to collapse everything outside our active scope would make the dashboard feel more tailored .. the other thing is that when adding a new integration, i sometimes want a one-line summary of exactly which controls that connection will evidence. It's easy enough to work out. Review collected by and hosted on G2.com.

We originally rated Sprinto 10/10 and had a genuinely positive experience with the product, onboarding and support team.

Unfortunately, our experience after renewal has been extremely disappointing. We've faced serious service and account-management issues, and the lack of proactive communication, ownership and accountability has significantly affected our trust.

Even more disappointing has been the way our concerns have been handled when escalated. We expected a customer-first approach and a meaningful resolution, but that hasn't been our experience.

Going from 10/10 to 1/10 wasn't a decision we took lightly.

My advice to prospective customers: carefully review your contract, service commitments and engagement terms before signing or renewing with Sprinto. Review collected by and hosted on G2.com.

Sprinto needs to significantly improve its leadership accountability and customer escalation process.

We communicated our concerns to the leadership team, but the lack of response and ownership has been extremely disappointing. Critical customer issues should not require repeated follow-ups, and customers should not be left without meaningful communication or resolution.

There needs to be greater accountability when service commitments are not met, along with proactive communication and a genuine effort to resolve customer concerns. Review collected by and hosted on G2.com.

**Update - Oct 2026** Since the last review, service and support has gone down a lot. Easy to setup and get started. Frictionless experience. Very easy to implement and get started. The customer support is great. We use it daily and on an ongoing basis we use a lot of features. The system integrates very easily with other platforms. Guru and Ajay helped us with the implementation and were super helpful. Everyone from Sales (Aravinth) to Customer success were very knowledgeable and helpful. Review collected by and hosted on G2.com.

**Update** Oct 2026 Since the last review, we have not had a positive experience with Sprinto. Platform is expensive and service and value delivery is poorly managed. Hope they fix the issues. ********* None so far. We are very happy with Sprinto. Review collected by and hosted on G2.com.

Sprinto provides strong enough framework of compliance checks, periodic reminders and historical evidence necessary to complete SOC 2 audit.

1 year onboarding was good enough. Review collected by and hosted on G2.com.

After the first year of using Sprinto, our overall impression has become worse.

Not all important integrations are supported. For example, Microsoft Sentinel and Microsoft Defender for Cloud are missing.

There are also issues with the timing of periodic checks. For example, failed checks for periodic information security training appeared two months after the training should have been completed.

Dr. Sprinto is also unreliable. It constantly fails to send telemetry from team computers automatically, which turns the process into a manual exercise of reminding everyone to restore Dr. Sprinto reporting.

What makes this worse is that the support team does not seem to acknowledge these issues. Responses to simple questions take up to two weeks, and the replies usually suggest that everything is working correctly on Sprinto’s side and that the problems are on our side. Review collected by and hosted on G2.com.

We recently completed our HIPAA compliance journey with the support of Sprinto, and the overall experience was smooth, structured, and well guided.

A special thanks to Ritik Saxena for his consistent support throughout the process. He was helpful, patient, and highly responsive in addressing our questions, clarifying doubts, guiding us through the workflows, and helping us understand the required compliance documentation and evidence submissions.

The Sprinto platform itself is well organized and user-friendly. It made it easy to track compliance requirements, upload evidence, complete workflows, and monitor progress in a clear, systematic way.

Overall, we had a very positive experience with Sprinto and truly appreciate Ritik’s support in helping Villageminds complete the HIPAA compliance process successfully. Thank you, Ritik and the Sprinto team, for your excellent support. Review collected by and hosted on G2.com.

I didn't find anything affecting in using Sprinto Review collected by and hosted on G2.com.

I really appreciate Sprinto's automated evidence collection, as it significantly reduces manual efforts by automatically pulling data from our source systems. This means our engineers aren't burdened with taking screenshots of access lists or configuration settings every quarter. The speed to get SOC 2 ready is also impressive, especially for a small team like ours. I also find the built-in policy templates very helpful because they give us a starting point that's already aligned with SOC 2 controls, so we don't have to start from scratch. Additionally, having security training managed in one place is a huge plus since it automates onboarding and annual refreshers, preventing last-minute compliance scrambles. The dashboard and ability to track policy acknowledgments per employee are also notable features that keep everything well-organized. Review collected by and hosted on G2.com.

I find the navigation clunky. Finding a specific control, the evidence attached to it, or the right policy version takes more clicks and more hunting through menus than it should. New team members need a walkthrough before they can find anything on their own. While the capability is there, the information architecture and search could be tightened up. Review collected by and hosted on G2.com.

We completed our SOC 2 Type 1 audit in a very short timeframe, and Sprinto made that possible. The platform is intuitive, comprehensive, and well-structured — it's clear it was built by people who understand how compliance actually works in practice, not just in theory.

But what really stood out was the support. Shruti guided us through the entire process with a level of dedication I rarely see in onboarding or post-sales. She was always available, proactive, and genuinely invested in helping us get to the finish line. Review collected by and hosted on G2.com.

Some integrations didn't work out of the box — specifically the Microsoft 365 and Dr. Sprinto integrations required manual workarounds to get the evidence recognized correctly. Not a dealbreaker, but it added some friction in an otherwise smooth process. Review collected by and hosted on G2.com.

I like that Sprinto's platform is pretty simple and comprehensive, covering everything I need, while also being quite flexible. I appreciate their nice AI systems that quickly provide the information I need. Also, our customer success manager, Shoaib, is excellent and has been really helpful. The platform and the assistance provided to us have been great. The price is reasonable compared to the outcomes we get, especially when compared to data platforms like Vanta. I find the tasks feature useful, as it helps me quickly see what needs to be covered weekly. The Sprinto app ensures our employees' environments are set up correctly, which is easy to use and very useful. Despite the challenges of setting up SOC2 or ISO, Sprinto does their best to make it as easy as possible. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

The standout for us has been the level of support from our Technical Account Manager, Rushdan Bijapure. As an early-stage startup pursuing SOC 2 Type 1 & Type 2, GDPR, and ISO 27001 in parallel, we needed more than just a dashboard — we needed someone who would stay on top of what was pending on Sprinto's side and also keep us accountable for our open items. Rushdan has done exactly that. He proactively follows up on auditor questions, flags things we might miss, and never leaves us waiting on his end. When we hit a snag with a control where the form was unresponsive, he immediately offered a workaround and a pragmatic path forward rather than getting us stuck.

On the platform side, Sprinto has made running multiple frameworks simultaneously genuinely manageable. The pre-built policy templates — especially around data classification — saved us a huge amount of work and gave us evidence that auditors accepted directly. Continuous monitoring (failing-check emails, PR review tracking) keeps compliance hygiene visible without having to chase it manually. The way auditors are onboarded directly to the dashboard removes a ton of back-and-forth that would otherwise eat up engineering time. Review collected by and hosted on G2.com.

A handful of UI quirks (one of the control forms was unresponsive for us at one point), and some controls are complex enough that you really do need TAM guidance to know what's required vs. optional. The good news is Rushdan has been so responsive that this hasn't slowed us down — but a slightly more contextual in-product walkthrough for non-obvious controls would be a nice addition. Review collected by and hosted on G2.com.