Zoho Social Reviews & Product Details

What stands out most about Zoho Social is how smoothly it handles everything an agency needs in one place.

UI / UX & Performance: The user interface is clean, modern, and intuitive. Scheduling multi-platform posts via the interactive content calendar is effortless, and the platform's performance is rock-solid with zero lag, fast media uploads, and reliable automated publishing.

Seamless Integrations: Connecting our social channels across Facebook, Instagram, LinkedIn, and X was seamless. The deep integration with the broader Zoho ecosystem makes tracking leads and managing client communications completely frictionless.

AI & Smart Intelligence: The Smart-Q AI feature is a standout capability. It uses intelligent prediction to analyze our audience engagement and automatically recommends the absolute best times to publish for maximum organic reach.

Support & Smooth Onboarding: Onboarding our team took less than an hour. The guided setup was clear, and whenever we reached out with a query, their customer support was fast, responsive, and genuinely helpful.

Pricing & ROI: Compared to overpriced enterprise alternatives, Zoho Social offers unbeatable value for money. The return on investment is immediate, it automates dozens of hours of manual work every week, allowing us to manage more client accounts profitably without expanding headcount. Review collected by and hosted on G2.com.

I would love to see even deeper integrations with newer, niche short-form video platforms, but it currently covers all the major networks we need perfectly. Review collected by and hosted on G2.com.

What I like most about Zoho Social is how easy it is to manage multiple social media accounts from one place. The scheduling calendar helps me plan content in advance and stay consistent without having to log in to each platform separately. The interface is clean and straightforward, and being able to organize, schedule, and review upcoming posts saves me a lot of time while managing social media for my business. Review collected by and hosted on G2.com.

One area that could be improved is the publishing experience across different social platforms. Since each platform has different requirements and features, some posts still need extra checking or adjustment before publishing. It would be helpful if Zoho Social gave clearer platform-specific warnings and recommendations while creating a post. The analytics are useful as well, but making some of the reports simpler and more customizable would make them easier to use for a small business. Review collected by and hosted on G2.com.

It has helped me to manage and schedule my brand's social media posts. I can schedule posts in advance - weekly or monthly. I can integrate with and upload multiple posts to multiple social media channels at once. The performance is good, as I can upload different formats - posts, photos, reels. Then, I can even customize the posts. For example, customizing the Cover of Reels, instead of choosing a Frame Cover. The UI is good, as there is smooth navigation from page to page.

The ROI is good as there have been engagements on the platforms.

The instructions are clear when it came to onboarding and there is alot of support given.

The AI has been helpful to suggest tweaks and improvements on the posts drafted and written. Review collected by and hosted on G2.com.

There is no ability to add music to the posts yet. I cannot combine video and photo in a post yet as well. Review collected by and hosted on G2.com.

I like being able to manage multiple social media accounts from one platform, plan and schedule content ahead of time, monitor engagement, and keep each client’s social media activity organised in one place. The reporting and collaboration features are also helpful, especially when I’m managing multiple clients and want to work efficiently. Review collected by and hosted on G2.com.

Some features can take a bit of time to locate or fully understand when you’re new to the platform. I’d also like to see more flexibility in certain scheduling and content-publishing options, especially when it comes to managing different types of content across multiple social platforms. Review collected by and hosted on G2.com.

I like Zoho Social the most for its ability to integrate with all social media platforms, such as Threads, Google My Business, Instagram, TikTok, and Meta. It easily accommodates all the posting restrictions across these platforms, whether it requires a media file for Instagram and TikTok or no media for Threads and Facebook. This flexibility really stands out to me. Also, I find the scheduling feature very helpful as it allows me to schedule posts in advance and automatically post them on all of my media platforms, so I don't have to be on my computer all the time. The initial setup was very easy, which is a great plus. Review collected by and hosted on G2.com.

I wish Zoho Social had a simple AI that can alter all the restrictions, like photo sizes for Instagram and TikTok, and automate editing and posting. An AI could also handle copywriting modifications, like adjusting text to meet character limits for different platforms. Review collected by and hosted on G2.com.

I like that Zoho Social isn't very expensive compared to other solutions. It's easy to use and has a great user interface. I also appreciate the analytics. It's easy to navigate and understand which of my platforms is doing better than others. Zoho Social helps automate my social media posts, schedule them, and allows me to post on multiple social media platforms. The connection of different social media accounts is super easy, and once they're connected, I can analyze metrics and follow reports on how I'm doing on each platform. Crafting posts is well-made as I can create a master post and edit it for specific platforms with different restrictions. This tool is a time-saver for a small team like ours, where I can't spend all day crafting social media posts since my main job is doing other things. Review collected by and hosted on G2.com.

I think the overview of analytics might or could be improved. I'd like to have a single page with multiple different graphs showing me the different platforms, and I think there are other social media aggregators that do that better. Review collected by and hosted on G2.com.

What I like most is how easy Zoho Social is to use. It makes scheduling and organizing content for DI Records across multiple platforms much simpler, and it helps me stay consistent without social media management becoming overwhelming. Review collected by and hosted on G2.com.

I haven’t run into any major issues so far. The only improvement I’d like to see is support for more social platforms, giving me even more options to manage everything from one place. Review collected by and hosted on G2.com.

I really appreciate using Zoho Social for scheduling our social media posts in advance; it saves us from having to post manually every time. The scheduling calendar is quite helpful because it lets me see all our upcoming posts in one view. I also find the brand mention monitoring decent enough to keep track of what people are saying about us. The bulk scheduling feature is quite useful when you have a lot of content to post, saving a lot of time compared to scheduling each post one by one. Overall, setting up Zoho Social was easy. Review collected by and hosted on G2.com.

The interface feels a bit outdated and clunky sometimes. The analytics are quite basic compared to other tools. Also, the mobile app is not very smooth and crashes occasionally. Review collected by and hosted on G2.com.

I find Zoho Social cool and super easy to use for managing my social media accounts. It's especially easy to post when I'm using it. I love that it's free and supports many social sites, which is great for managing multiple channels. The feature that allows me to schedule posts really helps me reach my audience quickly. Many channels can be managed with ease, which enhances its utility for me. Review collected by and hosted on G2.com.

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I love the easy navigation on the UI, the ability to schedule posts for multiple platforms is the best I have ever personally used, the integration to social media platforms is well built and notifications when you have a disconnected platform is very useful. Review collected by and hosted on G2.com.

When you schedule multiple platforms on the same post you miss out on some quality checks on things like hyperlinks and the caption limitations for X really needs improving. Review collected by and hosted on G2.com.