Jiminny Reviews & Product Details

What I like most about Jiminny:

1. Excellent recording quality

2. Powerful AI features - especially the chat, where you can ask questions about what was discussed during the call

3. The collaborative aspect is fantastic and really supports coaching, training, and onboarding

I would highly recommend it! Review collected by and hosted on G2.com.

- Occasionally runs into a few bugs, which can make the transcript harder to view

- Sharing snippets or videos outside your team/setup isn’t very straightforward and often requires workarounds, which can slow down collaboration

- The Sidekick feature doesn’t integrate very well with our CRM tool and could be improved Review collected by and hosted on G2.com.

Jiminny is our helpful approach, that provides us with features for transcription, recording, and analyzing all the customer conversations or insights.

The tool gives us impressive and AI enhanced insights and this helps in improving sales performance and assist us in identifying coaching opportunities

We get accurate call highlights and summaries and this ensures that we quickly get updated reviews on significant discussions

The integration that Jiminny gives us with other CRM tools assist us in consistently keeping customer records aligned and updated with sales activities

We get versatile collaboration support from this application and it ensures the management share insights on calls Review collected by and hosted on G2.com.

Jiminny gives some AI generated insights or summaries that may need consistent manual review to make sense or be accurate

Some transcriptions errors occurs and this may alter the entire experience Review collected by and hosted on G2.com.

I like Jiminny's call recordings and transcripts because they make follow-ups and internal discussions easier. It's much simpler to check what was discussed than to rely only on CRM notes. I appreciate that newer reps can listen to older discovery or demo calls from senior team members. This really helped during onboarding, as they could hear actual customer conversations and objections, rather than just going through training sessions. Jiminny has made day-to-day sales less hectic, as reps no longer have to depend solely on memory or short CRM notes during follow-ups. It saves my time as a manager because I can review important parts of calls myself without needing detailed updates from reps repeatedly. Integrating Jiminny with HubSpot and Zoom was straightforward, and it significantly helps during pipeline reviews, as we can cross-check actual customer conversations. Review collected by and hosted on G2.com.

The platform is not perfect though. In longer meetings with several participants, speaker names sometimes need manual correction, and transcripts occasionally miss technical terms. I think it could improve more in meetings where multiple people speak one after another very quickly. In some of our longer customer calls, speaker labels get mixed and then reps need to manually check parts of the transcripts later. For transcripts, it would help if technical product names or industry terms were picked up more accurately. Most normal conversations work fine, but fast discussions sometimes miss smaller details and need attention. Review collected by and hosted on G2.com.

Honestly, how easy it is to use while still being super powerful. Jiminny just gets sales conversations and turns them into insights you can actually do something with. The dashboards are clean, it’s not clunky, and you don’t need to be a data nerd to understand what’s going on. It makes coaching and improving feel natural instead of forced. Review collected by and hosted on G2.com.

Not much, to be honest. Like any tool with a lot of features, it takes a bit of time to explore everything, but the onboarding and support are solid so it’s not a big deal. Once you’re up and running, it’s smooth sailing. Review collected by and hosted on G2.com.

I find it really helpful to be able to review calls I’ve had previously, so I can see any questions I may have missed during the conversation. Being able to watch my colleagues’ calls to learn from them and improve my own is also great. Review collected by and hosted on G2.com.

Nothing so far, I am really enjoying using Jiminny. Review collected by and hosted on G2.com.

I like using Jiminny for recording my calls with customers because it allows me to focus more during meetings without having to take notes at the same time. I really like the AI overview it provides after the call and the next steps points it gives, which help me write my account updates for my manager. The initial setup was pretty easy too. Review collected by and hosted on G2.com.

One thing I would love to see is in the search functionality. When you're looking for something in the on-demand calls, it would be really helpful if you could search through all of a certain customer's recordings for specific keywords or topics. Review collected by and hosted on G2.com.

I love how Jiminny is easy to use, especially when it comes to finding calls. The AI features are great for saving time by asking questions about our sales demos. I also find the chatbox facility useful, and the ability to search for key terms works well. Setting up Jiminny was straightforward and uncomplicated. Review collected by and hosted on G2.com.

Sometimes the Salesforce integration isn't great, as we are unable to use internal tagging on Jiminny. Review collected by and hosted on G2.com.

The software is really nice and gives a clear overview of what was discussed during calls. The meeting insights are very useful, and it’s great to be able to share them with your contacts after the call. It is also possible to connect Jiminny with your CRM system. The support service of Jiminny is also really helpfull. They answer quickly and always look for the right solution. Review collected by and hosted on G2.com.

Sometimes there are still some issues and bugs that lead to meetings not being recorded or connected to the wrong colleague. Review collected by and hosted on G2.com.

I appreciate how Jiminny is pretty quick. It provides insights into where calls are going wrong and helps identify areas for improvement. The live coaching really helps, and it's always good to get another perspective on how calls are going. Review collected by and hosted on G2.com.

It could be better integrated into other platforms. Review collected by and hosted on G2.com.

It records and summarises our hundreds of calls and helps us analyse and report with ease so we can handle calls more effectively Review collected by and hosted on G2.com.

Havent really experienced any downsides as such Review collected by and hosted on G2.com.