--- title: Vendasta Yesware Reviews meta_title: 'Vendasta Yesware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 821 reviews by the users' company size, role or industry to find out how Vendasta Yesware works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 821 scale: '5' date_modified: '2026-06-24' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Vendasta Yesware Reviews **Vendor:** Vendasta **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.4/5.0 **Total Reviews:** 821 ## About Vendasta Yesware Vendasta Yesware is a sales outreach solution that helps you with email tracking, automated sales sequences, email templates and sales automation. It works out of your Gmail or Outlook inbox and syncs activities to the CRM, empowering sales reps and managers to drive better results without switching tabs, systems, or workflows. From the first cold email until you close the deal, know what’s working, who’s ready to buy, when to follow up and what messaging to use. It’s simple to set up and easy to use, helping you close more deals without the complexity of “enterprise” sales software. Companies like Netbrain, General Assembly and BMO use Yesware for sales. To learn more, visit www.yesware.com. ## Vendasta Yesware Pros & Cons **What users like:** - Users appreciate the **intuitive features** of Vendasta Yesware, enhancing outreach and campaign management effectively. (4 reviews) - Users find the **intuitive design** of Vendasta Yesware enhances their CRM experience with effective journey management and campaign tools. (4 reviews) - Users appreciate the **easy scheduling** feature of Yesware, enhancing their email outreach efficiently and reliably. (3 reviews) - Users value the **effective scheduling** features of Vendasta Yesware, enhancing their email outreach efforts seamlessly. (3 reviews) - Users value the **automation capabilities** of Yesware, appreciating its reliability in sending and scheduling cold emails. (2 reviews) - Connectivity (2 reviews) - Users value the **CRM integration** of Vendasta Yesware, enhancing their campaign management and prospect tracking capabilities. (2 reviews) - Users find Vendasta Yesware extremely **easy to use** , with intuitive features and reliable email automation capabilities. (2 reviews) - Google Integration (2 reviews) - Users value the **seamless integrations** of Yesware with Salesforce and Gmail, enhancing their email outreach capabilities. (2 reviews) **What users dislike:** - Users report **poor support and unresponsive customer service** , leading to frustration with essential features not working. (2 reviews) - Users express frustration with **poor customer support** , often facing unresolved issues and unresponsiveness from the team. (2 reviews) - Users express frustration with **poor support** , highlighting unresponsive tickets and unresolved product issues impacting usability. (2 reviews) - Users face difficulties with **account management** , struggling to upgrade subscriptions due to lack of communication and support. (1 reviews) - Users face **change resistance** due to a lack of personalized support and reliance on DIY plans with Yesware. (1 reviews) - Complex Settings (1 reviews) - Users report difficulties with **contact importing** and lack of support when upgrading their subscription in Vendasta Yesware. (1 reviews) - Users report frequent **email issues** with Yesware, including disconnects and uncertainty about email delivery and tracking. (1 reviews) - Expensive Subscriptions (1 reviews) - Feature Issues (1 reviews) ## Vendasta Yesware Reviews ### 1. Almost There **Rating:** 2.5/5.0 stars **Reviewed by:** Jay S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** The automation and reminder fields are great. The email opening tracker is fairly reliable. It's a great tool if you are sending a lot of "Set it and forget it" email cadences. **What do you dislike about Vendasta Yesware?** The customization of the cadences leaves a lot to be desired. The unique fields you can put in are not very accurate, and this leads to a lot of generic cadences and manual work on your end. It is very limiting. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware is allowing me to reach a lot of customers with the same message automatically and track the engagements of those emails. My performance has increased due to the volume of emails I have been able to send out. ### 2. Yesware for Open Rate Tracking **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Vendasta Yesware?** Open Rate Tracking data across my global team **What do you dislike about Vendasta Yesware?** I noticed that I was able to see a Yesware flag on emails **What problems is Vendasta Yesware solving and how is that benefiting you?** Open rate tracking and sales cadences ### 3. I've worked in business development/ software sales for 4 years. **Rating:** 2.5/5.0 stars **Reviewed by:** Jack K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** Templates are helpful when sending out standard emails. **What do you dislike about Vendasta Yesware?** Sequencing contacts is not as easy in yesware as other crms **What problems is Vendasta Yesware solving and how is that benefiting you?** Understanding buyers interest/engagement with our communications ### 4. Cost-effective Solution to Monitor Email Open Rates **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Vendasta Yesware?** The Yeaware platform is ideal if you are looking to monitor who opens your emails. The platform is an addon to your email. It provides decent data that can help you understand who is opening your emails. It is a cost-effective solution that doesn't have a lot of useless bells and whistles **What do you dislike about Vendasta Yesware?** It seems like the software is 50/50 in understanding if your emails are opened, but again, it's better than nothing. In the past, the platform had a pop up letting you know if an email was opened, but this feature is not available anymore. That being said, there is a dropdown list of people who have opened an email that you can view when writing emails. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware is solving an extremely important problem in understanding if anyone is opening your emails. They have also created a platform that is really easy to setup and use. ### 5. used yesware for prospecting / email / BDR **Rating:** 2.5/5.0 stars **Reviewed by:** Emma S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** i like the follow up portion of yesware / utilizing this has helped me a lot **What do you dislike about Vendasta Yesware?** the opens... i feel as though they are not always accurate, especially when someone is cc'd **What problems is Vendasta Yesware solving and how is that benefiting you?** helping with follow up / tracking opens ### 6. Cost effective email solution **Rating:** 3.0/5.0 stars **Reviewed by:** Jodi P. | Director Educational Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Vendasta Yesware?** Allows for easy tracking of email open rates **What do you dislike about Vendasta Yesware?** No ability to send campaigns or sequences. Calendar/meeting feature is not easy to use **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking email opens ### 7. It just does the job, nothing more. Nothing special. I track opened emails and connect to salesforce **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Vendasta Yesware?** It integrates into gmail well for opened emails tracking. **What do you dislike about Vendasta Yesware?** There's no intelligence to the tool as in for email campaign orchestration **What problems is Vendasta Yesware solving and how is that benefiting you?** Mainly to know when someone has opened my email, it may be a good time to follow up and/or measures some interest level. ### 8. Not as comprehensive as some other similar software, but gets the job done **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Vendasta Yesware?** I like being able to go through a bunch of templates from within my actual email screen and to be able to schedule my outreach. I also like being able to see open notifications. **What do you dislike about Vendasta Yesware?** This might just be a product of how my particular organization used this, and maybe this functionality does exist, but it would have been nice to schedule a drip campaign instead of a one off message. I also would have liked to see the success rates of templates and see how other teammates might have customized these templates. **What problems is Vendasta Yesware solving and how is that benefiting you?** As a sales rep I used it to send out email touchpoints to prospects in between cold call touchpoints. ### 9. See how many times someone opens a email **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Vendasta Yesware?** What I really like about Yesware is that you can see how often someone opens an email. If the recipient opens it more often, you know that the potential customer might be interested. You can set up campaigns in Yesware that make your work easier and you don't have to write to each person individually. The campaigns can be personalized, so your emails don't look like newsletters. **What do you dislike about Vendasta Yesware?** Unfortunately Yesware works directly from Gmail, so it would be nice if you could have an own interface if you don't want to integrate it into Gmail. **What problems is Vendasta Yesware solving and how is that benefiting you?** With Yesware I can see how my mails are received by customers and if they are received at all. ### 10. Yesware **Rating:** 3.0/5.0 stars **Reviewed by:** Luke H. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2019 **What do you like best about Vendasta Yesware?** Yesware is improving, they're slowly making updates, changing the look of a few things, releasing new product features etc. In general the setting up of email campaigns is straightforward, clicking on campaigns to look at the stage of them all is real nice and easy which I enjoy. Links very well with Salesforce for us to track our emails. **What do you dislike about Vendasta Yesware?** We've had problems with people replying from different emails and this not registering with Yesware which has impacted me personally quite a few times. I believe they released something recently to try and fix this. But for example, I emailed someone at firstname.secondname@company.com and they replied from firstname@company.com in the same email chain, yet Yesware did not recognise this. In some cases, people have replied and then the second or third touch emails still go out as Yesware didn't recognise their reply. This as you can imagine is very embarrassing. Now, every single time someone replies I'm manually going into the campaign to check they have been removed which is time consuming. **Recommendations to others considering Vendasta Yesware:** Be aware of replies not being attributed to campaigns if colleagues reply from a different alias or forward it on. Check each reply from a campaign to the campaign in order to be 100% sure. **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking our emails is great and we really enjoy using it, plus having the full visibility in Salesforce is real good for the company. ### 11. Yesware review **Rating:** 3.0/5.0 stars **Reviewed by:** Ryan C. | Senior Manager, Account Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2018 **What do you like best about Vendasta Yesware?** I like the instant pop-ups when someone opens an email as an indicator to call them. I also like how campaigns keep me organized and structured in my outreach as that has always been a weakness of mine. **What do you dislike about Vendasta Yesware?** I dislike how people aren't pulled out of campaigns after a phone connection. It would be nice to have these automatically exited, or to have at least an option to remove myself from the campaign after a connect. **Recommendations to others considering Vendasta Yesware:** Play around in a trial first if possible and always check up on campaigns. They can make you look silly at times with automatic bump emails sent to people who have responded to you. **What problems is Vendasta Yesware solving and how is that benefiting you?** Provides insight as to who opens emails which helps me tailor my outreach. There are many benefits to the platform. Organizatoion has always been a weekness of mine, but Yesware has helped me to get passed that roadblock. ### 12. Used to be really good, now getting progressively worse **Rating:** 3.0/5.0 stars **Reviewed by:** Nikolay P. | CEO, Luxury Goods & Jewelry, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2019 **What do you like best about Vendasta Yesware?** The reply tracking, the easy sync with Salesforce. **What do you dislike about Vendasta Yesware?** Not lightning compatible for person account Salesforce users (anyone who is B2C). For the amount we pay and the years lightning has been live for, I find this really disappointing. **Recommendations to others considering Vendasta Yesware:** Dont use if you're using Person Accounts in Salesforce - large issues with no solution on tech roadmap - as of Mar 19 **What problems is Vendasta Yesware solving and how is that benefiting you?** Benefits which, for the price we pay can increasingly be solved via simpler, much cheaper solutions, even just Zapier to be honest. ### 13. good basic functionality, not as good for scaling **Rating:** 3.0/5.0 stars **Reviewed by:** bhargav b. | field marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2019 **What do you like best about Vendasta Yesware?** fairly easy to use for small tasks and when companies are still small, but quickly falls behind industry-standard tools as you aim to scale **What do you dislike about Vendasta Yesware?** UI is a little confusing and it takes too many steps to get things done **Recommendations to others considering Vendasta Yesware:** great when you're getting started but it quickly gets outscaled by competitors **What problems is Vendasta Yesware solving and how is that benefiting you?** mail merge, tracking mail opens, tracking sales emails ### 14. Great Resource **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2018 **What do you like best about Vendasta Yesware?** Campaigns and mail merge make it very easy to ensure that you are reaching out to prospects in cadence. **What do you dislike about Vendasta Yesware?** The integration between gmail and salesforce could be a little better. Sometimes the emails sent do not log to gmail. **Recommendations to others considering Vendasta Yesware:** Make sure that you are checking off the correct buttons when logging emails **What problems is Vendasta Yesware solving and how is that benefiting you?** Ensuring that we are reaching out to prospects with cadence and not bing over aggressive/pushy. ### 15. Probably The Best Tool On The Market, But... **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Vendasta Yesware?** It's ease of use. The reporting feature is fast and accurate. The Outlook notifications are a nice feature. Once you get the hang of sending out emails, using the export list function, etc., it's a breeze. **What do you dislike about Vendasta Yesware?** My major issue is what I call the 'false positive click throughs'. Reporting is telling me that a recipient opened the link(s) in my email mere seconds after it arrived in their Inbox. And this happens every time I email this recipient AND everyone in their company. Reporting is also telling me the links are being opened in cities other than the location of the recipient. This happens every time i email that contact, as well. **What problems is Vendasta Yesware solving and how is that benefiting you?** I can increased touches on my emails and the reporting gives me insight on what subject lines are resonating with prospects. ### 16. Ever wondered what happens after you click send? **Rating:** 3.0/5.0 stars **Reviewed by:** Cameron W. | Inside Sales Team Lead, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2018 **What do you like best about Vendasta Yesware?** Great UI/UX. Lots of great integrations to enable faster & smarter emailing/selling. **What do you dislike about Vendasta Yesware?** Some of the team reporting is not as dynamic as I would like to see. **Recommendations to others considering Vendasta Yesware:** I would recommend really understanding what your core problems/challenges are and what you'd like to accomplish, then be very thorough in your vetting process to ensure that Yesware checks off you main boxes. **What problems is Vendasta Yesware solving and how is that benefiting you?** Logging email/activity to salesforce, faster selling with templates & touchpoints, seeing the data on which templates are working well. ### 17. Good! With Potential to be Great **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2018 **What do you like best about Vendasta Yesware?** The real time engagement of e-mails. I also like that you can attach different files and see very specific engagements of clicks, links visited, pages visited, etc. **What do you dislike about Vendasta Yesware?** I dislike that Yesware caters to the P2P business model. I dislike the contact entry method, the fact that I can save email templates, etc. **Recommendations to others considering Vendasta Yesware:** Evaluate whether Yesware will be beneficial to your business model. If you have a larger team, I'd hold off until further development. **What problems is Vendasta Yesware solving and how is that benefiting you?** The best benefit Yesware provides is the engagement of content. It allows me to keep track of my sales pipeline, seeing who is actively viewing my content. ### 18. Better than nothing **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Vendasta Yesware?** Mail - merge Email tracking Yesware helps me keep track of a vast amount of leads. **What do you dislike about Vendasta Yesware?** There isn't a great function for keeping track of stages that a lead is in via Yesware. Once something has been put in a touchpoint, it is clunky to keep track of it. If someone responds via a call, and you don't use their dialer - there is a lot of manual work involved to make sure they don't keep getting emailed. Leads are hard to search for. **Recommendations to others considering Vendasta Yesware:** MAKE SURE YOUR DIALER IS IN SYNC **What problems is Vendasta Yesware solving and how is that benefiting you?** -Using templated touchpoints to have a repeatable process for contacting leads ### 19. Yesware **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2018 **What do you like best about Vendasta Yesware?** Easy to use. Has some analytics tracking built in to see opens and responses. Also has easy to setup template area. **What do you dislike about Vendasta Yesware?** Does not integrate with SFDC to opt out those who have unsubscribed. This is a big problem for keeping up with CAN-SPAM policies. **What problems is Vendasta Yesware solving and how is that benefiting you?** Our ISR team uses Yesware to individually email potential prospects. This is outside our nurture tool (marketing automation). ### 20. YesWare does the basics, not enough for the price **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Vendasta Yesware?** The real-time notifications of emails read **What do you dislike about Vendasta Yesware?** The reporting isn't great, can't even use it to determine the value of the tool **Recommendations to others considering Vendasta Yesware:** Make sure it meets all of your requirements and integrations - i.e. with HubSpot **What problems is Vendasta Yesware solving and how is that benefiting you?** Sales enablement - knowing when prospects are opening emails. Having that visibility and being able to call right when someone opens an email ### 21. Simpler was better **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2017 **What do you like best about Vendasta Yesware?** I like their original email tracking feature. It is a great help to my team in their follow up. **What do you dislike about Vendasta Yesware?** Many of the feature launches were buggy as most feature launches are, the problem is that now Yesware runs much slower in my gmail browser. **Recommendations to others considering Vendasta Yesware:** Understand that there are other products that may be more helpful for things like cadencing, or call tracking. **What problems is Vendasta Yesware solving and how is that benefiting you?** SDR Productivity ### 22. Easy template software **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2017 **What do you like best about Vendasta Yesware?** The chrome extension makes it very simple to create templates, drop them into my gmail, and gather analytics on what is performing well **What do you dislike about Vendasta Yesware?** The extension can be a bit laggy and I often times have to redownload and go back into the templates and and change font/spacing etc. **What problems is Vendasta Yesware solving and how is that benefiting you?** Quick to send emails, giving me more time to focus on other things. ### 23. Decent basic tool - good for the price **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2017 **What do you like best about Vendasta Yesware?** Since receiving a new customer success manager, Courtney M, things have been WAY better. She is a gem- extremely quick with responses, creative with thinking outside of the box, willing to go the extra mile. My customer success experience with Yesware went from probably a 2 to a 9 with her. It really depends on who you get because our last manager was the opposite. I like the touchpoints feature - it has its bugs but is slowly getting better. **What do you dislike about Vendasta Yesware?** I feel that Yesware is behind the trends when comparing to other email tools. Email opt out is not standard, nowhere to see all the tokens, no built in analytics, you can only track templates inserted into campaigns not just campaigns, glitches that take awhile to be fixed, inability to export templates or campaigns (hae to copy and paste every single one) to name a few **Recommendations to others considering Vendasta Yesware:** This is a good tools that does the basics- great to start with. Make sure to get your customer success manager do accurate training around templates and touchpoints right off the bat so the SFDC dashboards work correctly. **What problems is Vendasta Yesware solving and how is that benefiting you?** We are solving the problem of reaching out to higher numbers of prospects with personalized touches at scale. We have been able to touch many more accounts building brand awareness and generating meetings. ### 24. Easy to use but not the best... **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2017 **What do you like best about Vendasta Yesware?** Gmail integration and email tracking notifications. Works will natively with Gmail and emails sync well to Salesforce.com. **What do you dislike about Vendasta Yesware?** The sequencing system is not up to par with its competitors. They need to improve this to hold onto customers, however its good value for money. Make the phone system easier to use and more robust. **Recommendations to others considering Vendasta Yesware:** Look at all of your other options depending on your needs and choose the right solution carefully. **What problems is Vendasta Yesware solving and how is that benefiting you?** Email tracking. Mass messaging. Connecting emails to salesforce. ### 25. Good for basic tracking and email management (opens, clicks, pre-sending, templates) **Rating:** 3.0/5.0 stars **Reviewed by:** Hunter C. | Sales Development Representative - Team Lead, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2017 **What do you like best about Vendasta Yesware?** Email tracking (clicks and opens) and presending messages **What do you dislike about Vendasta Yesware?** Their touchpoints feature: email and sales campaign managment. And the click to call feature did not work **Recommendations to others considering Vendasta Yesware:** Good for the price **What problems is Vendasta Yesware solving and how is that benefiting you?** Understand prospect engagement to know when to call or email ### 26. Solid product, need more detailed onboarding **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2017 **What do you like best about Vendasta Yesware?** The email tracking is my primary use of the product which is very straightforward. **What do you dislike about Vendasta Yesware?** Not necessarily a "dislike" but more so a recommendation. Given how robust the tool is, more individual training catered to the needs of specific functions... specifically the touch points. As they scale and build this out, I foresee this being very valuable. **Recommendations to others considering Vendasta Yesware:** Ask for more catered training **What problems is Vendasta Yesware solving and how is that benefiting you?** Sales tool for email tracking and automating outbound cadences ### 27. Yes ware helps my teams stay tuned to timeliness of email activity **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2017 **What do you like best about Vendasta Yesware?** Scheduling, notifications, analytics and templates **What do you dislike about Vendasta Yesware?** Nothing that comes to mind it does whatsbits supoosed to do **What problems is Vendasta Yesware solving and how is that benefiting you?** Helped teams know when not to chase prospects ### 28. CAUTION !! PLEASE NOTE --- **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2016 **What do you like best about Vendasta Yesware?** i never write reviews, this is very important-- yesware is great for peer to peer email tracking etc... **What do you dislike about Vendasta Yesware?** but if you are planning to email large corporations and buyers like @lowes.com, @amazon.com , @walmart.com etc... yesware will not work. the reason being is that these large corporations get a ton of vendors trying to email and get in touch with buyers... they have many spam filters in place ... one of yeswares techonolgies is a tiny tiny 1x1 pixel inserted into the email that when opened can let you know that its been opened etc.. these large corporations see this 1x1 pixel as spam, and therefore most likely spam your email. which will ; #1, not let you know that its been opened / tracked. #2, go to directly to spam and never reach the inbox at all. which defeats the entire purpose ... i would rather have my email go to the actual desired inbox and not tell me if its been opened or not, instead of it go directly to spam and never be opened at all.... **Recommendations to others considering Vendasta Yesware:** do alot of research before downloading any software that can manipulate your precious emails... **What problems is Vendasta Yesware solving and how is that benefiting you?** there are benefits to this software, but not for my specific line of work. ### 29. Good until they started charging for it **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Vendasta Yesware?** The ability to see when a client open the emails that you sent. **What do you dislike about Vendasta Yesware?** That they started charging for the free version. **What problems is Vendasta Yesware solving and how is that benefiting you?** It came with the ability to throw in a template into Gmail which saved us time. It was effective to be able to see who was opening your emails so you knew if it was delivered successfully and also allowing you to follow up real time ### 30. Great tracking, clunky mail merge. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2016 **What do you like best about Vendasta Yesware?** The ability to track accurately, including forwarded messages internally. You can see when someone on your own team opens your email as opposed to the prospect. You can also identify when your email has been forwarded by the prospect. Gives you a great temperature test of your message and whether it struck a chord. **What do you dislike about Vendasta Yesware?** The mail merge functionality is clunky, and has to live inside Gmail or email provider. No in-app calling or workflow kickoff either... you set the Mail Merge and essentially walk away. **What problems is Vendasta Yesware solving and how is that benefiting you?** Business Development including opportunity creation and net new lead generation. Cold calling, and email tracking. ### 31. Good but not great **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2016 **What do you like best about Vendasta Yesware?** The best element of Yesware was the tracking providing location **What do you dislike about Vendasta Yesware?** Yesware, compared to tout, in our experience was less easy to extract campaigns / contacts from Salesforce. **What problems is Vendasta Yesware solving and how is that benefiting you?** We used YesWare for marketing campaigns and targeted outreach. We saw benefits of the results of campaigns. ### 32. Adequate for basic Sales use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2016 **What do you like best about Vendasta Yesware?** Read tracker and history and popup letting you know real time who is reading what email. **What do you dislike about Vendasta Yesware?** very little interaction with other platforms from what I can tell **What problems is Vendasta Yesware solving and how is that benefiting you?** None ### 33. Email tracking is by nature unreliable, but helpful when it works **Rating:** 2.5/5.0 stars **Reviewed by:** Paul P. | Sr. Account Executive, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2015 **What do you like best about Vendasta Yesware?** The core functionality - it tells me when someone opened an email and that's all I need it to do. The interface is the best I've seen (as far as email tracking software goes) and I like that it integrates well with gmail - I can check email opens without having to navigate to a new page. Attaching emails to Salesforce is very reliable as well. **What do you dislike about Vendasta Yesware?** I disliked the popup notifications that are set by default. Especially if you're sending an email to several people, you'll get bombarded by notifications and it gets annoying quickly. However, it's very easy to turn off or adjust the notifications so that's not a huge deal. A nice feature that they don't have would be a daily report of recent activity, perhaps first thing in the morning, as an alternative to constantly receiving notifications. Scheduling emails and the reminder features are both subpar. So much so that I don't use them at all - boomerang is way better for bringing back old emails. **Recommendations to others considering Vendasta Yesware:** Don't use it on your personal email. Also, be prepared for minor deliverability issues on the emails that you do track using Yesware. The way these applications work is that they attach a very small, single pixel image to every email, and use that to send you data about whether or not someone has opened your email. Some spam filters will automatically block emails with those kinds of attachments, but it's pretty rare. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware helps me know that my emails are getting through to prospects and clients, and it gives me feedback and my recipient's level of engagement. The main benefit is peace of mind, and being able to be confident that someone is still engaged in the sales process, instead of having to constantly send follow-ups ("hey did you get my email...?"). Other benefit is knowing when is a good time to get back in touch with someone. If you see that an old contact is suddenly opening your emails from a few weeks ago, it may be time to give that person a call to see what's going on. ### 34. Decent Freemium product **Rating:** 3.0/5.0 stars **Reviewed by:** Elli O. | Senior Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2014 **What do you like best about Vendasta Yesware?** I like being able to track all of the open/clicked through rates. All the results are neatly organized and accessible, which is helpful to email campaign analysis. **What do you dislike about Vendasta Yesware?** The free plan allows you 100 "events" (i.e. emails) per month to track. Unfortunately, this includes the entire lifetime of an email chain. For example, if you send out a sales email that you want to track, but then the prospect bites and you start emailing back and forth - all those emails become "events" (unless you keep yourself keenly aware and manage your Yesware settings to prevent this). **What problems is Vendasta Yesware solving and how is that benefiting you?** I downloaded Yesware because I was looking for a FREE email open-rate tracking solution. Yesware is a good product, and I imagine the paid subscription is much better. Because it's not in my team's budget to buy a paid subscription, Yesware has become more of a simple notification source for us. When someone opens an email a little box pops up on the bottom right hand of my monitor. We can track open rates with Yesware graphs, but it's much less descriptive of who is opening what, where than if we had a paid subscription. ### 35. Provides some things that Salesforce SHOULD have, but doesn't **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2013 **What do you like best about Vendasta Yesware?** Follow-up reminders are very handy **What do you dislike about Vendasta Yesware?** It's a bit simplistic and needs a hell of a lot more features to really be "feature complete" as far as I am concerned. **Recommendations to others considering Vendasta Yesware:** If you're hankering for automatic follow-ups and such, consider buying Marketo Spark. At $1000/month it sounds expensive, but Marketo is just so much more full featured than Yesware. ## Vendasta Yesware Discussions - [Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?](https://www.g2.com/discussions/is-there-a-plan-to-make-a-better-individual-package-for-a-single-person-that-contains-more-but-not-all-the-features-offered-through-yesware) - 1 comment, 1 upvote - [How does Yesware email tracking work?](https://www.g2.com/discussions/email-tracking) - 1 comment, 1 upvote - [Mac OS X + Office 365](https://www.g2.com/discussions/mac-os-x-office-365) - 2 comments, 1 upvote - [What is Yesware used for?](https://www.g2.com/discussions/what-is-yesware-used-for) - 1 comment - [Is yesware safe?](https://www.g2.com/discussions/is-yesware-safe) - 1 comment - [View Vendasta Yesware pricing details and edition comparison](https://www.g2.com/products/vendasta-yesware/reviews?filters%5Bnps_score%5D%5B%5D=3&open_modal_url=%2Fde%2Fproducts%2Fvendasta-yesware%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fvendasta-yesware%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D3%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-06-27+20%3A44%3A15+-0500&secure%5Bsession_id%5D=c3d7c866-05ab-4bd1-a70a-c6f7db8246d9&secure%5Btoken%5D=2aad52b3fd7ebd313a6f434b3304e6612ddfb8cbb5af54a06d7b1f071e0fa99e&format=llm_user) ## Vendasta Yesware Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Vendasta Yesware Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Open Rates - Link Activity - Attachment Activity **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Integrations** - Multi- Calendar Integration - Video Conferencing **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Vendasta Yesware Alternatives - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) - 4.2/5.0 (1,467 reviews) - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,434 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,646 reviews)