---
title: Google Workspace Reviews
meta_title: 'Google Workspace Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 48166 reviews by the users' company size, role or industry
  to find out how Google Workspace works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 48166
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Google Workspace Reviews
**Vendor:** Google  
**Category:** [Office Suites Software](https://www.g2.com/categories/office-suites)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 48,166
## About Google Workspace
Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.



## Google Workspace Pros & Cons
**What users like:**

- Users love the **ease of use** of Google Workspace, which enhances productivity with its integrated tools and smooth interface. (2240 reviews)
- Users enjoy the **seamless team collaboration** in Google Workspace, enhancing productivity and communication across remote teams. (1359 reviews)
- Users value the **seamless integration** of Google Workspace tools, enhancing efficiency and ease of access. (1270 reviews)
- Users love the **ease of use and integrations** in Google Workspace, enhancing productivity and collaboration for remote teams. (1152 reviews)
- Users love the **intuitive design** of Google Workspace, enhancing productivity and simplifying workflow management seamlessly. (1070 reviews)
- Users appreciate the **seamless Google integration** of Workspace, enhancing collaboration and efficiency across all tools. (1022 reviews)
- Users value the **easy access** provided by Google Workspace, facilitating seamless collaboration and connectivity across platforms. (947 reviews)
- Users value the **ease of use and integration** of Google Workspace, making daily tasks seamless and efficient. (929 reviews)
- Users value the **easy collaboration** features of Google Workspace, enhancing team efficiency and communication in real-time. (926 reviews)
- Convenience (891 reviews)

**What users dislike:**

- Users are frustrated by **missing features** , such as limited offline access and restrictions on AI tools and recording. (910 reviews)
- Users find the **limited features** of Google Workspace unsuitable for small teams, lacking essential tools for their needs. (843 reviews)
- Users find Google Workspace **lacking features** compared to other platforms, particularly in CRM and advanced spreadsheet capabilities. (503 reviews)
- Users find a **lack of features** in Google Workspace, noting limitations in customization and advanced meeting options. (351 reviews)
- Users find the **limited customization** options in Google Workspace unsatisfactory compared to other tools, affecting usability. (347 reviews)
- Users find **internet dependency** challenging, as offline functionality is limited and issues with quality can arise. (342 reviews)
- Users find Google Workspace **expensive** , especially for small teams with unnecessary features and costs for upgrades. (325 reviews)
- Users note the **tool limitations** in Google Workspace, particularly with offline access and advanced feature restrictions. (321 reviews)
- Users note **limited storage** can complicate file organization and accessibility, especially with numerous documents and collaborators. (303 reviews)
- Connectivity Issues (300 reviews)

## Google Workspace Reviews
  ### 1. Awful experience

**Rating:** 0.0/5.0 stars

**Reviewed by:** Kendra P. | Portfolio Management Underwriter, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about Google Workspace?**

I don’t like it because I haven’t been able to use it.

**What do you dislike about Google Workspace?**

I was never able to link my email to my admin account. After I finally gave up trying, I attempted to cancel, but the cancellation process requires you to enter your email—so I ended up stuck in a loop. After spending an inordinate amount of time with customer service, they sent me a long list of instructions that included options I didn’t even have access to. When I asked whether they could simply cancel the account based on my request, they said they couldn’t because of “security.” As a result, it seems I’m going to keep paying indefinitely for a service I haven’t even been able to use.

**What problems is Google Workspace solving and how is that benefiting you?**

They aren’t benefiting me at all.

  ### 2. Here is why you should NOT sign up for Google Workspace

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Google Workspace?**

Once everything is set up in Google sheets and docs it is easy to use

**What do you dislike about Google Workspace?**

Here are the all the problems we have faced with each aspect of Google Workspace:
1. Sheets/Docs - There is no way to customize the tool bar - this means that if you need to look at the sheet on a smaller screen you lose half of the tools and cannot see the one tool you actually want to use. Their options are limited and there mis no way to save a single tab on a Google sheet - you can only save the entire lot as a copy of the original and then delete every tab you don't want - extremely time consuming!
2. Google Voice - This is a terrible part of the suite for a company. It takes ages to set up correctly and with very little help. If you have ring groups set up (which most companies larger than 2 people would need) you get a hideously annoying automated voice tell you there is a call and to accept it you must press 1. The problem is that by the time you get that message and press the key, the person trying to call has hung up! Lost call = lost revenue. Google's answer to this? "We do not have the ability to turn off the request to press a button to receive the call at this time" - Pathetic from such a large company. Texting does not allow emoticons or GIFFs.
3. NO HELP WHEN YOU NEED IT. Never sign up with a company that does not offer customer service when you need it by telephone. I was not able to log into the dashboard of our Google Workspace - guess what every single solution on every google website said "Log into your dashboard and go to the Help section in the top right hand corner"!!!! That is the only answer you get at every turn. No matter where you try and how you word it - the answer is the same. This is the epitome of UNHELPFUL. Again, unacceptable response from such a large company.
4. Google Chat - No way to share uploads between conversations - you have to download it first and then open the folder and then attach it. Such a waste of time. Other instant messaging platforms you just drag and drop.

**What problems is Google Workspace solving and how is that benefiting you?**

Sadly, nothing that another company would not be able to offer and more.

  ### 3. Strong Collaboration, But Security Features Are Locked Behind the Top-Tier License

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Google Workspace?**

Google tools were easy to access and well integrated with one another. Collaborative work on documents and spreadsheets performed at a high level.

**What do you dislike about Google Workspace?**

Key security features were not available without upgrading to their highest enterprise level license, which put them in the same ballpark as Microsoft, who provided better security features.

**What problems is Google Workspace solving and how is that benefiting you?**

It has been replaced by Microsoft 365 in all but one department, which retains it largely as a token of independence from the rest of the organization.

  ### 4. Steer clear of Google Workspaces, they're services are such disgraceful and degraded now

**Rating:** 0.5/5.0 stars

**Reviewed by:** Maduranga K. | Solutions Architect / Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2025

**What do you like best about Google Workspace?**

It used to be great! That's why I signed up.

**What do you dislike about Google Workspace?**

They systematically killed off my free gmail account, then didn't let me organise my email, thus bloating over time. And Now not letting me download emails through the promised IMAP!! My mailbox is now over 25Gb! And IMAP apparently have a 1G daily cap. Also they don't adjust these for the Gmail paid workspace business service which I am shelling a handsome amount each month!!! Such a crap yard now. steer clear of Google workspaces!!!

**What problems is Google Workspace solving and how is that benefiting you?**

Not much anymore, as the simple things aren't working as they used to. Overloaded and bloated. Simplicity and speed is lost. Accessibility to the service is not consistent.

  ### 5. Overpriced email service that ignores its users

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2025

**What do you like best about Google Workspace?**

The familiar interface for most employees.

**What do you dislike about Google Workspace?**

1. The starting plan costs $8.40 USD  a month per user. While the average market price is around $1–3, Google charges to 8 times more than its competitors.

2. There's no separate pricing tier for parked email addresses. We don't use the entire Google Workspace ecosystem; however, we're forced to pay for the whole package.

3. There's no support for shared mailboxes. For system addresses like info, support, billing, dmarc, admin, no-reply, etc., you have to create separate accounts and pay full price for each.

4. The interface is overly complex and confusing, making it nearly impossible to set up a system email address like no-reply. To do this, you have to read through documentation and hire system administrators familiar with Google Console. Even for professionals, this task is challenging due to bugs and strange limitations when creating such accounts.

5. The default font size in emails is 8px. Who is this even designed for? Most websites have long since switched to 16–18px for readability.

6. The biggest issue for me is that every new email address we create ends up in spam automatically. We configure SPF, DMARC, DKIM — and still, all messages go to spam. It would be one thing if external providers marked them as spam, but even Gmail marks emails from its own paying clients as spam.

7. Want something even more absurd? Gmail sends internal corporate emails to spam too. If I create two accounts and send an email from one to the other — it lands in spam.

8. The pricing depends on the country in which the card was issued. However, after changing the card, the pricing is no longer tied to the original country.

9. When I first created my account, I was in Vietnam, and the interface was displayed in Vietnamese. I immediately switched it to English, but system emails are still being sent in Vietnamese.

10. Another thing that really surprised me was their aggressive marketing policy. When creating an account, they don't respect your choices. They ask how many employees your company has, and based on your answer, they automatically assign a plan. For example, if you say more than 50, you'll be placed on the highest-tier plan.

Switching to a different plan requires searching online for instructions. If you forget to switch in time, your first invoice could be for thousands of dollars. It's quite obvious this is done intentionally.

11. There's no way to embed a calendar on a website without showing the Google logo — it's always included by default.

12. Google Drive hasn't evolved in years. It doesn’t support column resizing or convenient navigation. To see a file name, you have to hover over it. There're no filters or advanced sorting options.

In my opinion, the service level for paying customers is extremely poor and unjustifiably expensive.

**What problems is Google Workspace solving and how is that benefiting you?**

Email service only

  ### 6. Easy to use and it works

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Google Workspace?**

It's very easy to use. Not too complicated at all. Any training you may need you can easily search on Google, Reddit and YouTube.

**What do you dislike about Google Workspace?**

Dislike probably is the right word but doing anything "online" when it comes to spreadsheets, word dcs which are shared isn't the same as using the actual APP on your own device.

**What problems is Google Workspace solving and how is that benefiting you?**

With the growing demand for remote working and the need to reduce paper work and filing. Google Workspace helps this. Collaboration between cross and internal team members as well as working with world wide suppliers, clients and freelancers brings us working together.

  ### 7. Needlessly complicated interface when you need help

**Rating:** 0.0/5.0 stars

**Reviewed by:** Vinod V. | Editor, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Google Workspace?**

Easy enough to set up initially so that's a plus

**What do you dislike about Google Workspace?**

Apart from the fact that it is a Google product:
1: getting through to customer support
2: managing support for multiple accounts
3: and since the last many months, payments in India

**What problems is Google Workspace solving and how is that benefiting you?**

It is allowing us to use email and share documents and media with clients, and internally.

  ### 8. Google Workspace looked like better option initially but we now regret

**Rating:** 1.0/5.0 stars

**Reviewed by:** Oguzhan U. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Google Workspace?**

Easy to get started
Integrated products
Familarity

**What do you dislike about Google Workspace?**

Their support team is extremely bad - they make you repeat yourself over and over again. Even when they tranfer you to another agent.

The last example is they decline to flip the switch and change our declared country to US because we have users logging in from other countries (they said they'd be doing that if we didn't have people remote). Honestly, in 21st century and how spread remote teams are and what Google says they stand for, I cant understand this logic at all. We are incorporated in the US, pay taxes in the US and 100% of our revenue is in the US. (Funny thing - they tell me that I can create a new workspace and migrate everything.)

**What problems is Google Workspace solving and how is that benefiting you?**

Having emails and calndars for the team

  ### 9. Google Meet: a game changer for businesses

**Rating:** 1.0/5.0 stars

**Reviewed by:** Meet M. | Software Tester, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2024

**What do you like best about Google Workspace?**

Google meet has been a game changer in ensuring connectivity and effective communication with the clients. Its integration with google calender helps in schedule planning. The background features helps attending meetings from anywhere. The screen sharing feature allows effective presentation and communication of thr plans and ideas. Overall, it helps in effective connectivity and communication.

**What do you dislike about Google Workspace?**

There are occasional connectivity issues. The recording features are average.

**What problems is Google Workspace solving and how is that benefiting you?**

Helps in managing the schedule with the integration of meeting with google calender. Helps in effective communication and connectivity with the clients through features like screen sharing, hand raising, and live chats.

  ### 10. Lies about flexible storage

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Google Workspace?**

Common platform
Easy to use if you are already part of the google ecosystem

**What do you dislike about Google Workspace?**

Hidden policy changes using ambigious marketing language as an escape hatch which violates fair contract principles by using extreme ambiguity that allows them to change their offerings without notice
Unlimited storage after 5 users is actually every 90 days increase at a trickle
Zero care about users on previous plans that have been paying for years
Support actively hides information to try and close cases faster
Followup support claims that the case can be resolved but then days later by email sends the exact same canned response
Zero notice about policy changes, hidden information after plan conversion so that old customers specifically get trapped

Been waiting on support "resolutions" for days now by phone, email, chat.

**What problems is Google Workspace solving and how is that benefiting you?**

Performant services, common tools that everyone is used to. Well integrated into all google products and devices. Used to have generous storage allowances for companies that work with extremely large documents and files.

  ### 11. Google Meet Sucks

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about Google Workspace?**

You can see who is already in the meeting before joining

**What do you dislike about Google Workspace?**

Every time I've used it Google meet lags, freezes, and the sound cuts off

**What problems is Google Workspace solving and how is that benefiting you?**

Knowing who already is in the meeting so I know if I need to joint asap or not

  ### 12. Best Tool for Video Conferencing

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2023

**What do you like best about Google Workspace?**

1 -Easy to Use.
2 -Good Features as per requirements.
3 -Recently, video communication has become a widely used tool for work. Many video communication platforms are available, but Google Hangouts (now called Google Meet) is a top choice for many.
4 -Google Meet is an essential part of the larger G Suite ecosystem. It's integrated directly into Gmail and is user-friendly, making it an excellent choice for online collaboration. With its convenient access through Gmail, Google Meet has become famous for those seeking an online workspace.

**What do you dislike about Google Workspace?**

Google Workspace is more expensive than its competitors. Online applications make it challenging to use in regions with limited internet access. Other products are more efficient in operation. Customized settings and extensions are needed on the Chrome browser.

**What problems is Google Workspace solving and how is that benefiting you?**

Google Meet is available to all Google users for free, allowing up to 100 participants in a single session. Unlike Zoom, which limits free users to 40 minutes, Google Meet provides 60 minutes of free usage. Furthermore, users with an existing Google account can easily set up and start using Google Meet due to its close integration with other Google services.

  ### 13. Get's the job done

**Rating:** 1.0/5.0 stars

**Reviewed by:** Anna B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about Google Workspace?**

I like that it is tied to your Google account so no integrations are needed to sync your calendar. I typically use virtual backgrounds and they do offer those now.

**What do you dislike about Google Workspace?**

There are a lot of in-app features that zoom has that google meet doesn't and going from zoom to google meets is a little harder. The special effects are limited.

**What problems is Google Workspace solving and how is that benefiting you?**

We work in a virtual world and the company is fully remote so it helps keep us connected and feeling more like a team. I don't think it makes us any more productive than any other video conferencing tool I have used.

  ### 14. Fine. As long as you never need support.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Damien K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Google Workspace?**

When it works, it works well. Flexible, responsive, lots of good features.

**What do you dislike about Google Workspace?**

Based on our experience, if you ever need support then you are f'ed:

* Google drive stops working
* It can't be uninstalled
* It can't be re-installed
* 1st level support looks at it via chat. Can't fix
* 2nd level support looks at it via screensharing. Can't fix. Say that they are going to escalate and I'll be contacted shortly
* Extra information sent. No response.
* Ask for a timeframe so we can work out how to work around the issue. No response.
* Ask again for any information around the timeframe so we can work out how to work around the issue. No response.
* Enter chat to ask for timeframe. Spend 45 mins with someone who assures me they have an answer, only to find that they were asking exactly the same questions as 1st level support. Then they can't answer my question about timeframe. Assure me that it has been escalated.
* 3 days later (on a Sunday) am sent a response that asks if I would like them to open a job ticket. I respond with questions. My response is ignored
* 5 days later I ask again. My response is ignored
* 6 days later I get a response. Finally I'm getting somewhere!!! Unfortunately the response ignores my questions and tells me to perform the same steps that I have tried maybe 20 times now. Exactly the same steps that L1 support asked.  
* 8 days later I get back on the chat. After wasting another 45 mins, I am told that not only can't they help, they can't even tell me when I might receive a response because of "privacy" reasons. I can book a call 2 hours later for someone who might be able to tell me something about timeframes. I do.
* I never receive the call.
* 1 hour after not receiving the call I try again. The chat person assures me that it has been escalated. On review, it has been escalated in exactly the same way it was in every prior case.
* There is nothing they can do to help or tell me when I might be able to get help. The suggestion is to wait by the phone and hope.

If that sounds like the type of support experience that you would enjoy then go with Google.

If you have business critical processes then you might need to think twice.

**What problems is Google Workspace solving and how is that benefiting you?**

Alternative to Microsoft office. Management of files and emails.

  ### 15. They have gone SO FAR DOWNHILL over the past few years

**Rating:** 0.0/5.0 stars

**Reviewed by:** jackie v. | founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Google Workspace?**

They are awful. Everytime they pretend to temporarily help me, once I leave them a good review everything hits the fan. I literally have to complain constantly to get anything to happen.

**What do you dislike about Google Workspace?**

Google workspace used to be amazing. They have gone so far downhill I don't see google going anywhere. Their customer service has become the worst. If they ever help and I leave a good review, it crashes the next day. I have to complain and threaten to sue to even make anything fixed. I have talked to employees who have stated the company had been destroyed over the past several years. Google is not google anymore, and Americans are facing the brunt of it.

**What problems is Google Workspace solving and how is that benefiting you?**

they are destroying my life. I spent like 20 hours over the past two weeks dealing with a trivial issue associated with their incompetency. I have had to call the suicide hotline because of how poor their customer service is for therapy. I hope you go out of business.

  ### 16. I literally groan when someone invites me to a Google Meet

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Google Workspace?**

The only nice thing I can say about Google Meet is that it's a free alterative that many people use to connect remotely. The video and sound, although horrible, isn't impossible to work with.

**What do you dislike about Google Workspace?**

Not only is the user interface exceedingly difficult to navigate, the sound and video quality always leaves something to be desired. I always need to lean in to hear people clearly and ask multiple times for them to repeat themselves. I've also had people drop from my calls during Google Meetings (not so with Zoom).

**What problems is Google Workspace solving and how is that benefiting you?**

I've used Google Meet on the rare occasion that Zoom has a bad update or I cannot use my usual work computer. The software sets up instantly and makes it easy for anyone to connect in a matter of minutes.

  ### 17. A good product with very poor support

**Rating:** 1.0/5.0 stars

**Reviewed by:** Jared E. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about Google Workspace?**

It brings you all the things you expect: mail, drive, calendar, etc. It looks great and generally works well.  Everyone already knows how to use Google services, so the learning curve is nonexistent.

**What do you dislike about Google Workspace?**

When there's an issue, support is nonexistent. If you need to be walked through a help article, they can do that, but they can't go beyond.  If you have an issue, they either deny it, acknowledge it but don't fix it, or give you the run around by sending you to sales, who sends you right back to support.

**What problems is Google Workspace solving and how is that benefiting you?**

It's a full-featured productivity suite from email to spreadsheets.  Every business needs a product like this in 2023.  It also includes some MDM features on their higher plans.

  ### 18. Workspace WILL NOT be reliable long term

**Rating:** 0.0/5.0 stars

**Reviewed by:** Andrew R. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2022

**What do you like best about Google Workspace?**

I love google' and its suite in general- mail, sheets, docs, drive, calendar, etc. Easy sharing ability is essential. Products are generally as good as the microsoft equivalents, but there are troubling signs I want to focus on in this review.

**What do you dislike about Google Workspace?**

The technical support isn't worth the price asked. I have long had 2 Workspace accounts and Google recently made a policy change to the first account. 

In brief, they announced they would start charging for legacy accounts, emailing notices of this to an Admin account I hadn't accessed for 10 years. I have no problem paying, but they are requiring me to login to the admin account just to make payment. Unfortunately, I don't have the old login info and the only method they are providing me to regain access to that account is to login to the DNS provider and make entries there. Unfortunately, the email address that is the user for the DNS provider is an email address that is now locked, so there is no way for me to get in. 

Again, I have no problem paying to get the account current, but Google Workspace won't allow me to make a payment until I go through the prior steps. I have spent 6 hours over 2 weeks winding through a labyrinth of technical support, trying to elevate this to get a solution, but no dice. 

I can see the Google Workspace product managers are losing course. They are getting too big to support smaller businesses and unlike other software providers, they have total control of the files in your account. I cannot access any files or emails until I find a way to get this elevated up the chain high enough for someone to simply take payment.

I have been System Admin at an advanced manufacturing company using Google Workspace for side projects- I am not a luddite. I love Google- I have a pixel, I develop on Android, and I use their apps every day. But I recommend you avoid subscribing to Workspace for now unless you are spending so much that you have a dedicated account manager and are using Google DNS. If you want recommendations of free or paid alternatives please let me know.

**What problems is Google Workspace solving and how is that benefiting you?**

Usual software suite you'd expect. Mail, sheets, drive, easy sharing of the above. But the problem I outline above obviates all of this. My business is at a standstill because of this.

  ### 19. Pretty meh

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2022

**What do you like best about Google Workspace?**

I like that it is integrated into Google Calendar meetings. This is helpful when meeting spaces are unclear... Sometimes this can lead to some confusion if there's a zoom link listed though...

**What do you dislike about Google Workspace?**

I find the interface quite clunky. The video always feels laggy, and it takes a while to acclimate to the audio/video settings and where they're located. The main thing though would be to improve video/audio quality (ideally to match or exceed Zoom).

**What problems is Google Workspace solving and how is that benefiting you?**

It is helpful when I  wanted to have a longer meeting with more than one person. Before I had a paid Zoom account, this was the only way to have a meeting that lasted longer than the 45 minute zoom limit.

  ### 20. too long

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Google Workspace?**

easy to access if you have a gmail account,

**What do you dislike about Google Workspace?**

cumbersome  and repetitve to answer some questions

**What problems is Google Workspace solving and how is that benefiting you?**

Easy surveys to long and short questions. good way for companies to get a gut check

  ### 21. The most unreliable system I have ever used, files go missing and share permissions are corrupted

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2022

**What do you like best about Google Workspace?**

very basic and easy to use tool but it is all destroyed with the fact that it is very undependable. I have users who are missing files with no explanation where they went. When I called to ask Google what happened they stated that they didnt know and they would escalate the issue, ticket was closed shortly after with no support or recovery of the data.

**What do you dislike about Google Workspace?**

Unreliable, data has gone missing. They shot an update that corrupted share permissions so a lot of our files ended up in a uncategorized folder or are missing altogether. I opened up a ticket and support stated that the update was for our security and they are sorry but they cant do anything. This is not a tool for any business that needs to maintain the confidentiality, integrity or availability of its documents. Even a backup solution does not help because share permissions are corrupted so the backup solution cannot recognize that owners of documents so documents are not backed up. Also this solution is missing very basic security features like password rules that are available in every other solution provider. As always you get what you pay for and there is a reason why google workspace is priced lower than its competitors.

**What problems is Google Workspace solving and how is that benefiting you?**

I have opened up 7-8 tickets with over the past year and Google has not once solved any issues that has come up, they will state that they are escalating the issue and then they will close the ticket out with zero help. Currently I have a ticket open for 3 weeks and I finally received a response after reaching out almost every other day, their response stated "I am reaching out to see if you have an issue, we will be closing this ticket out in 3 days if you dont respond".

  ### 22. Setting up a new account is a horrible experience

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2022

**What do you like best about Google Workspace?**

Ease of using Gmail in my business and setting up new users once an account is live

**What do you dislike about Google Workspace?**

Setting up a new console is a nightmare.  There is no option to select what account level/price per user; it defaults to a product and doesn't allow for another to be selected.  Calling into sales to correct the problem/get the account I wanted turned into an even worse experience.  After waiting 10 minutes to speak to someone, Kevin was combative on the phone.  He's definitely in the wrong job... Boo for a great product with a terrible on-boarding and sales experience

**What problems is Google Workspace solving and how is that benefiting you?**

Easy set up of email for new employees

  ### 23. Useless after update from Backup and Sync to Google Drive if you use Mac

**Rating:** 0.0/5.0 stars

**Reviewed by:** Hannu V. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2021

**What do you like best about Google Workspace?**

When using Google's own tools (Docs, Sheets, Slides etc) everything works find.

**What do you dislike about Google Workspace?**

However, it's 100% useless (and buggy) when you try to access and work with eg. Apple Keynote. Errors keep appearing and work keeps disappearing: "Document couldn't be saved". In order to fix this you need to save the document on the hard disk. 
PLUS you loose all version history of your presentations too. This is disastrous and I so much regret that I updated to the new version instead of trashing Google Drive. 
I have a really hard time understanding why Google choose to release such a piece of garbage - and replacing a tool that acutally worked (Backup and Sync).

**Recommendations to others considering Google Workspace:**

If you currently use Mac and Apple's Keynote - STAY AWAY!

**What problems is Google Workspace solving and how is that benefiting you?**

Using full package with Gmail, docs, sheets and slides. When working in Google's own tools, there are no problems.It's just not compatible with eg. Apple's apps.

  ### 24. The Hypocrisies, Hunger for information and fascism of Google

**Rating:** 0.5/5.0 stars

**Reviewed by:** Dilipchandra B. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about Google Workspace?**

-They have some unique and good products

**What do you dislike about Google Workspace?**

-They do not have a complaints and feedback team - They do not give a rationale for the documents they need. The documents they ask for could be just irrelevant to the cause - The verification team is not contactable ( replay with standard template response) - You cannot leave a "google review" for Google products! - If you are asked for something, you just have to supply it no questions asked - Zero respect for your privacy and confidentiality.

**Recommendations to others considering Google Workspace:**

If you are a person who is indoctrinated and subserviant will not seek info, you are fine with them.

**What problems is Google Workspace solving and how is that benefiting you?**

My business is online healthcare industry and Google Workspace is an excellent tool to have.

  ### 25. Google Workspace - Not The Best Option

**Rating:** 0.5/5.0 stars

**Reviewed by:** Sandro K. | Sales Specialist, Public Relations and Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2022

**What do you like best about Google Workspace?**

So, of course, we all agree that many google products like Gmail and Google Docs, and Drive are excellent, but it doesn't mean that workspace is good. It encompasses in itself these products along with a lot more, but the pricing is just outrageous.

**What do you dislike about Google Workspace?**

Google Workspace combines other beautiful free applications made by Google, but whatever else is included or whatever other applications one can integrate with it does nothing to explain the high price.

**Recommendations to others considering Google Workspace:**

I would not recommend paying for something that has the best parts of it available for free.

**What problems is Google Workspace solving and how is that benefiting you?**

We were planning to use it as a collaboration application for our employees as well as accounting, logkeeping and other data collections that we needed, but in a few months we just switched to another product, because of the customizability of the other one and price was a big factor in our decision.

  ### 26. From being free forever now google is forcing to pay.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Sourav M. | Country Head, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2020

**What do you like best about Google Workspace?**

Ease of use and reliability of the product.

**What do you dislike about Google Workspace?**

Creating duplicate files while sync.....

**Recommendations to others considering Google Workspace:**

Use it for ease of use and for avaibility of data on the go. 

Always keep a separate backup of the data on physical drive.

**What problems is Google Workspace solving and how is that benefiting you?**

Avaibility of critical data any where and noe i don't need to carry a dedicated devices.

  ### 27. Was an amazing product until removal of legal items was taken by Google.

**Rating:** 1.0/5.0 stars

**Reviewed by:** William A. | Customer Success Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about Google Workspace?**

Google drive functions quite well as a storage medium.  I've had documents, images, and videos stored for years without issue.  It was one of the first to offer free storage, and since it was the first cloud based storage I used, I've had it ever since inception.

**What do you dislike about Google Workspace?**

https://reclaimthenet.org/google-drive-takes-down-user-file-plandemic/

In May of last year, Google decided that "they know best" and deleted any copy of "Plandemic" held by users in their private google drive accounts.  

The file contained no contraband, no illegal images, nor did it infringe on copyrights or cause any other legal issue for Google.  Google just stated that "misleading content related to civic and democratic processes" is subject to removal. 

This means that if your video, image, or other medium is found to be "misleading," they can remove it without your consent.  I would not place anything of value on Google Drive.

**What problems is Google Workspace solving and how is that benefiting you?**

I have no real problems to solve per se.  Since I was given a OneDrive through my company I use that to bypass the 25MB maximum of Microsoft Office.  The only benefit I have found was in my previous position when I needed to work on documents in multiple cities using multiple computers.

  ### 28. They lost my business forever.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Angella R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2021

**What do you like best about Google Workspace?**

Nothing at all.  Not sure why you want positive reviews about a business that thinks nothing of screwing my business for 24 hours.

**What do you dislike about Google Workspace?**

Apparently, even though I could not find it in the terms of use, you cannot email and download too many of your pictures to yourself.  If you do this, they will block your email for 24 hours, provide useless technical support who guesses at the solution (apparently, according to the person who I contacted, if you have 4.83gb in your gmail, every time it syncs you'll go over your 1250 gb bandwidth allowance.  Escalation... maybe they'll call you, but more likely not.  And no warnings about bandwidth.  Questions about the location of this bandwidth usage get you a link to a support page - nothing in the terms of use.  

Avoid them at all costs unless you want your business to be screwed over like mine.

**Recommendations to others considering Google Workspace:**

Don't do it.

**What problems is Google Workspace solving and how is that benefiting you?**

I am solving no problems.  They have created them.

  ### 29. WHAT IS GOING ON???????

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about Google Workspace?**

WE like that Gmail email works. is good.

**What do you dislike about Google Workspace?**

WE ARE UNABLE TO REACH GOOGLE CUSTOMER SERVICE FOR HELP!!!!

I pay every month, for Google commercial email services for businesses.  For about 6 to 8 months, now, some Google services have been hard to load and unavailable.

Today....

...Google Calendar is unavailable (and EVERY DAY, it takes 15-20 minutes to load)
...my Google Account admin console is unavailable
...Gmail attached document preview is unavailable
...all of the Google Customer Support Phone numbers I look up, don't work

Most of these things happen almost EVERY DAY!!!!!

Why do Google services suck EVER DAY?????

Important tasks that should only take 15 seconds, now take 15 minutes or more, almost EVERY DAY!!!!  WHAT IS GOING ON????????????

**What problems is Google Workspace solving and how is that benefiting you?**

Please make Gmail services available, consistently, so that they are reliable for business use.

  ### 30. I Prefer not to Hang Out Again

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2021

**What do you like best about Google Workspace?**

Getting users into calls is easy. But hosts still have reasonable control over keeping unwanted callers out. Sharing screen options run well.

**What do you dislike about Google Workspace?**

No way to see the chat if screen share leaves the hangout page. Sometimes playback from videos lags or is a bit off. Every time I join a meeting, I wish I didn't have to answer the same questions to prepare.

**What problems is Google Workspace solving and how is that benefiting you?**

With Google Hangouts Meet, I'm helping to administer remote learning to students that require more support but can't get it much outside their classrooms. Students do well responding via chat. Doing work or forming breakout rooms can be more time-consuming, but in most groups, students are willing.

  ### 31. Not a Business Productivity Tool

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about Google Workspace?**

It is ok for an average users but not a business tool.  Rather use Microsoft products!

**What do you dislike about Google Workspace?**

Very limited functionality for a business tool.  Microsoft much better.

**Recommendations to others considering Google Workspace:**

Use Excel!

**What problems is Google Workspace solving and how is that benefiting you?**

No benefits realized.  Poor excuse for Microsoft Excel!

  ### 32. Google Docs - It is not for Business

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** June 06, 2021

**What do you like best about Google Workspace?**

Real-time collaboration. (But MS 360 offers this as well)

**What do you dislike about Google Workspace?**

Google Docs, before any add-ons, is extremely basic and the docs you create look more like a High School paper and is not appropriate for Business.  You have to hunt for all of the add-ons you might need just to get close to a professional quality document. And if you are working in a team environment, each team member has to add those same add-ons, which is ridiculous for a business working environment. Companies should be providing their employees with a complete set of software they need; employees should not have to figure out what it is they need. Google Docs was not created for Business - it is more for personal use for basic users.

**What problems is Google Workspace solving and how is that benefiting you?**

Real-time collaboration. It is the only benefit for me, but I wish the company would have selected Microsoft's solution.

  ### 33. HATE GOOGLE CHAT

**Rating:** 0.0/5.0 stars

**Reviewed by:** Syrie M. | Customer Service Specialist

**Reviewed Date:** July 20, 2021

**What do you like best about Google Workspace?**

Literally NOTHING. It takes up so much room on my computer monitor, that I have shrink other programs to fit it in.

**What do you dislike about Google Workspace?**

NO notification that you have a message, except a little number at the top of your screen. And then, trying to FIND WHO  messaged you???? Just such a horrible app.

**What problems is Google Workspace solving and how is that benefiting you?**

I'm not solving ANY. It has caused more problems than it's worth. "If it ain't broke, don't fix it" should be something Google should take to heart.

  ### 34. Why does Google Docs drive me nuts

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2021

**What do you like best about Google Workspace?**

I don't have a lot of good to say about Google Docs. I'm so used to using Word and Office that Google Docs just seems like a mess from a company perspective

**What do you dislike about Google Workspace?**

The format is different from Word, and I'm not a fan of how the sharing of files happens.  Also if someone has Word and then opens it in google docs, it's just a mess. I would rather get Microsoft Office for everyone than have the back and forth.

**Recommendations to others considering Google Workspace:**

I would suggest getting Office and using another file-sharing app such as Dropbox.

**What problems is Google Workspace solving and how is that benefiting you?**

Not a lot. Often I feel like there is more confusing using Docs as opposed to Office and Dropbox

  ### 35. Ghetto Hangouts Meet

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2021

**What do you like best about Google Workspace?**

Nothing. Y'all why is this software so ghetto. Pero like a company like Google would be killing it but the product of Hangouts Meet has historically been poor resolution and misses the basic sauce of a good video conferencing system.

**What do you dislike about Google Workspace?**

All of it. The resolution is horrible. The sound is always off. It makes me naucious.

**Recommendations to others considering Google Workspace:**

Go with Zoom. Better product for the money.

**What problems is Google Workspace solving and how is that benefiting you?**

Basic sound and video.

  ### 36. Not a fan of Google Drive

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2021

**What do you like best about Google Workspace?**

Not sure that there's anything that I like about it. I find Google Drive and GMAIL to be clunky and not very user friendly at all. Not too mention that if you share your drive with someone, they have access to everything and can actually track your every move.

**What do you dislike about Google Workspace?**

I dislike everything about it. It's not easy to use for people who aren't very techy. It's clunky and hard to figure out how to use it.

**What problems is Google Workspace solving and how is that benefiting you?**

Sharing pictures with family but I came to realize that when my husband turned violent towards my daughter and I was trying to get out of my marriage, he was actually using my drive to track my every move.

  ### 37. Vague questions and vague answers

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about Google Workspace?**

usually the Google Surveys are pretty short.

**What do you dislike about Google Workspace?**

Vague questions and vague answers. Also Google is really radicalized.

**Recommendations to others considering Google Workspace:**

There are better products out there.

**What problems is Google Workspace solving and how is that benefiting you?**

Generally try to avoid Google surveys because we try to not support Google as much as possible.

  ### 38. Google Drive

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2021

**What do you like best about Google Workspace?**

All documents are currently saved on the web.

**What do you dislike about Google Workspace?**

Everything. It saves over documents; you have to download each copy to save on your computer; you cannot print envelopes from Google Docs; You have to share every folder you create. Google Docs is an awful system. I loathe that we use it at work.

**What problems is Google Workspace solving and how is that benefiting you?**

Absolutely nothing, and there are no benefits to using Google Drive.

  ### 39. Feels outdated

**Rating:** 0.0/5.0 stars

**Reviewed by:** Joe D. | Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2021

**What do you like best about Google Workspace?**

Not much to like. Everyone else does a better version of this product.

**What do you dislike about Google Workspace?**

Call quality is poor. Interface feels very outdated, like Google gave up on the product. Joining group chats can be mildly confusing.

**Recommendations to others considering Google Workspace:**

Go with something else, like Discord or FB Messenger.

**What problems is Google Workspace solving and how is that benefiting you?**

Meeting with a group. Didn't work too well, wouldn't go back.

  ### 40. Used to be good, but recently has become very slow and almost unusable for video conferences.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Rebecca C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2020

**What do you like best about Google Workspace?**

I like that it is integrated with the rest of the google suite products, and integrates nicely with google calendar, but other than that it is a pain to use.

**What do you dislike about Google Workspace?**

The quality of calls is very under performing, when used in google chrome it becomes nearly unsuable. Screen sharing is impossible when in chrome because the system is non-responsive and very slow.

**Recommendations to others considering Google Workspace:**

If you use google chrome or are expecting to have a large number of different people on a call, Google Hangouts Meet is not ideal - the browser becomes very slow, and screen sharing becomes impossible. When only dialing in two or three people it is manageable.

**What problems is Google Workspace solving and how is that benefiting you?**

Before COVID, google meets was my company's go-to for video conferencing - it was good when only two or three people were dialed into a call and the majority of people in a meeting were all in one room. However, now that everyone works remotely, it seems that Google Hangouts cannot quite handle so many users dialled in at one time. I like that it doesn't have a waiting room and people can securely join, but other than that it is very slow to use.

  ### 41. I am not a huge fan of google hang out, it doesn't have has many features as other platforms

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2021

**What do you like best about Google Workspace?**

Communication is great- but there isn't much more to that

**What do you dislike about Google Workspace?**

I feel like there should be other features with it that are easily used, similar to slack and zoom

**Recommendations to others considering Google Workspace:**

If you use it for chat purposes, it is great, but like i've said before; it doesnt have as many features as other platforms

**What problems is Google Workspace solving and how is that benefiting you?**

My company stopped using google hang out, because it wasn't effective for our company, since it didn't have features like zoom has

  ### 42. Sales Manager

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about Google Workspace?**

That it sends a clear alert when an outside guest joins.

**What do you dislike about Google Workspace?**

Everything. Video quality is lower than Zoom's. There is no 'draw on screen' feature. There is no remote control feature. The chat wipes after every call.

Zoom is superior in every way.

**What problems is Google Workspace solving and how is that benefiting you?**

It's integration with google calendar.

  ### 43. Google Meets is clunky

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2021

**What do you like best about Google Workspace?**

Access is free, that is about the only saving grace.

**What do you dislike about Google Workspace?**

There isn't really anything good about Google Meet.  The interface isn't user friendly, it feels cheap (which it is) and a sub par performance to other options.

**What problems is Google Workspace solving and how is that benefiting you?**

We needed a way to meet virtually.  Our organization uses Zoom now and will never go to something else.

  ### 44. Disappointed in Google Drive

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about Google Workspace?**

That it is widely used amongst secondary education institutions. Not highly used in higher education institutions.

**What do you dislike about Google Workspace?**

It is clumsy to find and share files. The security levels are minimum compared to other options.

**Recommendations to others considering Google Workspace:**

I would search for other platforms. Microsoft Teams has been significantly more successful for my organization.

**What problems is Google Workspace solving and how is that benefiting you?**

Sharing student lists and process between institutions of higher education and secondary education.

  ### 45. Slow

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about Google Workspace?**

It's added to the calendar invite on google

**What do you dislike about Google Workspace?**

It's pretty slow to load, not as good as Zoom

**What problems is Google Workspace solving and how is that benefiting you?**

It's free, so if you can't afford Zoom you could save money with Google

  ### 46. Awful program. Little security

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2021

**What do you like best about Google Workspace?**

Nothing. Privacy concerns. Easily hacked

**What do you dislike about Google Workspace?**

Everything. Not secure system. Third party use of information

**What problems is Google Workspace solving and how is that benefiting you?**

Tried to do video conferencing

  ### 47. Gmail Makes MORE Work Sending E-mail

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2021

**What do you like best about Google Workspace?**

Quality of search results.
Purple Question Mark that can be assigned to any e-mail, indicating that message remains unresolved.

**What do you dislike about Google Workspace?**

See scrn shot for the list. Need 5K char

**What problems is Google Workspace solving and how is that benefiting you?**

None.  Gmail CREATES problems and adds work to the smallest tasks in e-mail that don't exist with other common e-mail platforms.  If you want to exponentially increase the time it takes employees to manage emails, and cut formatting options in half, so that all communications are sent at greatly reduced quality, get Gmail.

  ### 48. Use only if you have to

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2020

**What do you like best about Google Workspace?**

Very simple and intuative. Allows you video chat from a phone or computer and also allows you to call into a dial in. The screen sharing option is nice as well

**What do you dislike about Google Workspace?**

It can only really handle a small number of people, after 5-6 callers the conference lags, starts to get echo-y, screen sharing is slowed, and it kills your phone/computer battery. 

No option to record, you need to use Google Chrome to launch it, trouble for some first time users.

**What problems is Google Workspace solving and how is that benefiting you?**

Unplanned remote work without a video chat program in place was saved by Google Hangouts, but its not a long term solution for a team that video chats all day everyday.

  ### 49. Pretty basic video conferencing, it works but lacks professional controls.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Google Workspace?**

It tends to be fairly reliable for video and audio quality. It is fast to start and it works conveniently in the chrome browser. It is free with Google Suite.

**What do you dislike about Google Workspace?**

Lack of multi-screen support, lack of display controls, lack of default settings for video on or off.  Presentations in Meet are difficult as the presenter as you cannot see the audience. While there are advantages to it being browser-based, many of the limitations are also a direct result of this.

**Recommendations to others considering Google Workspace:**

If you are looking to save money it is a good option, but if you really want to commit to being remote. Invest in something be

**What problems is Google Workspace solving and how is that benefiting you?**

Meetings with partners and remote employees.  We mostly use it when it is the only software used by the partner. In general, we far prefer to pay for and use Zoom.

  ### 50. Difficult to know what happens to docs or how to access

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2021

**What do you like best about Google Workspace?**

ability to store files from email and use for email

**What do you dislike about Google Workspace?**

files do not seem to be organized or does not offer organization.  I don't know how to 'just use'  -- so many people just expected you to know and use

**Recommendations to others considering Google Workspace:**

ask google to create an intro video

**What problems is Google Workspace solving and how is that benefiting you?**

sharing files


## Google Workspace Discussions
  - [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 16 comments, 12 upvotes
  - [Is there a way to see everyone all at once on the screen?](https://www.g2.com/discussions/13790-is-there-a-way-to-see-everyone-all-at-once-on-the-screen) - 21 comments, 11 upvotes
  - [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes
  - [Does G suite include Google classroom?](https://www.g2.com/discussions/does-g-suite-include-google-classroom) - 9 comments, 5 upvotes
  - [How can i upgrade from 15GB to 30GB free](https://www.g2.com/discussions/45677-how-can-i-upgrade-from-15gb-to-30gb-free) - 4 comments, 4 upvotes

- [View Google Workspace pricing details and edition comparison](https://www.g2.com/products/google-workspace/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-12+20%3A45%3A44+-0500&secure%5Bsession_id%5D=9a7ff077-3d2e-4612-a3f2-1581e1668ec4&secure%5Btoken%5D=e4d7a8e006c7218456d48694124b8b3444290dfe1a0599f61d1c615330becf3e&format=llm_user)
## Google Workspace Integrations
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  - [Apple Business Essentials](https://www.g2.com/products/apple-business-essentials/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Apple Mail](https://www.g2.com/products/apple-mail/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Asana for Gmail for G Suite](https://www.g2.com/products/asana-for-gmail-for-g-suite/reviews)
  - [Atlassian Atlas](https://www.g2.com/products/atlassian-atlas/reviews)
  - [Auth0](https://www.g2.com/products/auth0/reviews)
  - [Automox](https://www.g2.com/products/automox/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [BetterCloud](https://www.g2.com/products/bettercloud/reviews)
  - [Binalyze AIR](https://www.g2.com/products/binalyze-air/reviews)
  - [Bitwarden](https://www.g2.com/products/bitwarden/reviews)
  - [Boomi](https://www.g2.com/products/boomi/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews)
  - [CA Endevor](https://www.g2.com/products/ca-endevor/reviews)
  - [Cal.com](https://www.g2.com/products/cal-com/reviews)
  - [Calendar](https://www.g2.com/products/calendar/reviews)
  - [Calendar-App](https://www.g2.com/products/calendar-app/reviews)
  - [Calendbook](https://www.g2.com/products/calendbook/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Calendly for G Suite](https://www.g2.com/products/calendly-for-g-suite/reviews)
  - [Canva](https://www.g2.com/products/canva/reviews)
  - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews)
  - [CaptionHub](https://www.g2.com/products/captionhub/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [ChurnZero](https://www.g2.com/products/churnzero/reviews)
  - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews)
  - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Clientify](https://www.g2.com/products/clientify/reviews)
  - [Clockify](https://www.g2.com/products/clockify/reviews)
  - [Cloudflare One (SASE)](https://www.g2.com/products/cloudflare-one-sase/reviews)
  - [Cloudways](https://www.g2.com/products/cloudways/reviews)
  - [Comscore](https://www.g2.com/products/comscore/reviews)
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews)
  - [Copper](https://www.g2.com/products/copper/reviews)
  - [Cron To Go](https://www.g2.com/products/cron-to-go/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [CrowdStrike Falcon Shield](https://www.g2.com/products/crowdstrike-falcon-shield/reviews)
  - [Customer.io](https://www.g2.com/products/customer-io/reviews)
  - [Databricks](https://www.g2.com/products/databricks/reviews)
  - [Data Studio](https://www.g2.com/products/data-studio/reviews)
  - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
  - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews)
  - [DigitalOcean](https://www.g2.com/products/digitalocean/reviews)
  - [DocuSeal](https://www.g2.com/products/docuseal/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Draw.io](https://www.g2.com/products/draw-io/reviews)
  - [Drive Uploader](https://www.g2.com/products/drive-uploader/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Duo](https://www.g2.com/products/duo/reviews)
  - [Emailtracker](https://www.g2.com/products/emailtracker/reviews)
  - [ERPNext](https://www.g2.com/products/erpnext/reviews)
  - [Facebook Pages Manager](https://www.g2.com/products/facebook-pages-manager/reviews)
  - [Fathom](https://www.g2.com/products/fathom-video/reviews)
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [Filevine](https://www.g2.com/products/filevine/reviews)
  - [Firebase](https://www.g2.com/products/firebase/reviews)
  - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews)
  - [Flock](https://www.g2.com/products/flock/reviews)
  - [FloQast](https://www.g2.com/products/floqast/reviews)
  - [FloStack](https://www.g2.com/products/flostack/reviews)
  - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews)
  - [FortiClient](https://www.g2.com/products/forticlient/reviews)
  - [Frontline Central](https://www.g2.com/products/frontline-central/reviews)
  - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews)
  - [Gemini](https://www.g2.com/products/google-gemini/reviews)
  - [Gemini Code Assist](https://www.g2.com/products/gemini-code-assist/reviews)
  - [Gemini Enterprise](https://www.g2.com/products/google-gemini-enterprise/reviews)
  - [Gemini Enterprise Agent Platform](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews)
  - [GHL](https://www.g2.com/products/ghl/reviews)
  - [Git](https://www.g2.com/products/git/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [GitHub Copilot](https://www.g2.com/products/github-copilot/reviews)
  - [Glean](https://www.g2.com/products/glean-technologies-glean/reviews)
  - [GlockApps](https://www.g2.com/products/glockapps/reviews)
  - [Gong](https://www.g2.com/products/gong/reviews)
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Apps Script for G Suite](https://www.g2.com/products/google-apps-script-for-g-suite/reviews)
  - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews)
  - [Google Classroom](https://www.g2.com/products/google-classroom/reviews)
  - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews)
  - [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews)
  - [Google Cloud Terraform on Google Cloud](https://www.g2.com/products/google-cloud-terraform-on-google-cloud/reviews)
  - [Google Drive &amp; Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google My Business](https://www.g2.com/products/google-my-business/reviews)
  - [Google NotebookLM](https://www.g2.com/products/google-notebooklm/reviews)
  - [Google Search Console](https://www.g2.com/products/google-search-console/reviews)
  - [Google Translate](https://www.g2.com/products/google-translate/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Grammarly](https://www.g2.com/products/grammarly/reviews)
  - [Grok](https://www.g2.com/products/xai-grok/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [HighLevel](https://www.g2.com/products/highlevel/reviews)
  - [Hostinger](https://www.g2.com/products/hostinger/reviews)
  - [HR Acuity](https://www.g2.com/products/hr-acuity/reviews)
  - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews)
  - [Instantly](https://www.g2.com/products/instantly/reviews)
  - [IntakeQ](https://www.g2.com/products/intakeq/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Jamf](https://www.g2.com/products/jamf/reviews)
  - [Jenkins](https://www.g2.com/products/jenkins/reviews)
  - [Jibble](https://www.g2.com/products/jibble/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jira Cloud for Sheets](https://www.g2.com/products/jira-cloud-for-sheets/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Jump.Work](https://www.g2.com/products/jump-work/reviews)
  - [Juro](https://www.g2.com/products/juro/reviews)
  - [Keeper Secrets Manager](https://www.g2.com/products/keeper-secrets-manager/reviews)
  - [Keka](https://www.g2.com/products/keka/reviews)
  - [Kinsta](https://www.g2.com/products/kinsta/reviews)
  - [Kore.AI](https://www.g2.com/products/kore-ai/reviews)
  - [Langdock](https://www.g2.com/products/langdock/reviews)
  - [Lever](https://www.g2.com/products/lever/reviews)
  - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews)
  - [LinkedIn Recruitment Marketing](https://www.g2.com/products/linkedin-recruitment-marketing/reviews)
  - [LiveFlow](https://www.g2.com/products/liveflow/reviews)
  - [Looker](https://www.g2.com/products/looker/reviews)
  - [Loom](https://www.g2.com/products/atlassian-loom/reviews)
  - [Lovable](https://www.g2.com/products/lovable/reviews)
  - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews)
  - [MailMerge](https://www.g2.com/products/mailmerge/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews)
  - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)
  - [Manus AI agent](https://www.g2.com/products/manus-ai-agent/reviews)
  - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews)
  - [Metabase](https://www.g2.com/products/metabase/reviews)
  - [MetaDOCS – Document Management System](https://www.g2.com/products/metaoption-llc-metadocs-document-management-system/reviews)
  - [MetaTrader 5](https://www.g2.com/products/metatrader-5/reviews)
  - [Metaview](https://www.g2.com/products/metaview/reviews)
  - [Mews](https://www.g2.com/products/mews/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Teams Notifications](https://www.g2.com/products/microsoft-teams-notifications/reviews)
  - [Microsoft Teams Webinars](https://www.g2.com/products/microsoft-teams-webinars/reviews)
  - [Miro](https://www.g2.com/products/miro/reviews)
  - [Mixmax](https://www.g2.com/products/mixmax/reviews)
  - [Mixpanel](https://www.g2.com/products/mixpanel/reviews)
  - [Mojo Helpdesk](https://www.g2.com/products/mojo-helpdesk/reviews)
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
  - [Mosyle](https://www.g2.com/products/mosyle/reviews)
  - [Mozart Data](https://www.g2.com/products/mozart-data-mozart-data/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [OBScoreboard](https://www.g2.com/products/obscoreboard/reviews)
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [Oomnitza](https://www.g2.com/products/oomnitza/reviews)
  - [OpenLDAP](https://www.g2.com/products/openldap/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [pCloud](https://www.g2.com/products/pcloud/reviews)
  - [Perplexity](https://www.g2.com/products/perplexity/reviews)
  - [Personio](https://www.g2.com/products/personio/reviews)
  - [PH Copilot](https://www.g2.com/products/ph-copilot/reviews)
  - [Pinpoint](https://www.g2.com/products/pinpoint-hq-pinpoint/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Planhat](https://www.g2.com/products/planhat/reviews)
  - [ProjectST](https://www.g2.com/products/projectst/reviews)
  - [Quadient](https://www.g2.com/products/quadient-quadient/reviews)
  - [QuickMail](https://www.g2.com/products/quickmail/reviews)
  - [Read AI](https://www.g2.com/products/read-ai-read-ai/reviews)
  - [Reclaim.ai](https://www.g2.com/products/reclaim-ai/reviews)
  - [Redmine](https://www.g2.com/products/redmine/reviews)
  - [Replit](https://www.g2.com/products/replit/reviews)
  - [restore Photos AI](https://www.g2.com/products/restore-photos-ai/reviews)
  - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [Roam](https://www.g2.com/products/roam/reviews)
  - [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews)
  - [RStudio Kubernetes Container Solution](https://www.g2.com/products/rstudio-kubernetes-container-solution/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Salesforce Partner Cloud (formerly Salesforce PRM)](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [Scoro](https://www.g2.com/products/scoro/reviews)
  - [Scribe](https://www.g2.com/products/scribe/reviews)
  - [Seamless (formally Seamless.AI)](https://www.g2.com/products/seamless-formally-seamless-ai/reviews)
  - [Securly Classroom](https://www.g2.com/products/securly-classroom/reviews)
  - [Securly Pass](https://www.g2.com/products/securly-pass/reviews)
  - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews)
  - [Shared Contacts for Gmail](https://www.g2.com/products/shared-contacts-for-gmail/reviews)
  - [Shift](https://www.g2.com/products/redbrick-shift/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Similarweb](https://www.g2.com/products/similarweb/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Slack Integration+ for Jira](https://www.g2.com/products/slack-integration-for-jira/reviews)
  - [SlackNotify](https://www.g2.com/products/slacknotify/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Snyk](https://www.g2.com/products/snyk/reviews)
  - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews)
  - [Spoki](https://www.g2.com/products/spoki/reviews)
  - [Squarespace](https://www.g2.com/products/squarespace/reviews)
  - [Squarespace Domains](https://www.g2.com/products/squarespace-domains/reviews)
  - [Streak](https://www.g2.com/products/streak/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)
  - [SugarCRM Google Calendar](https://www.g2.com/products/sugarcrm-sugarcrm-google-calendar/reviews)
  - [Superhuman Docs](https://www.g2.com/products/superhuman-docs/reviews)
  - [Supermetrics](https://www.g2.com/products/supermetrics/reviews)
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews)
  - [Swit](https://www.g2.com/products/swit/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews)
  - [TidyCal](https://www.g2.com/products/tidycal/reviews)
  - [Todoist](https://www.g2.com/products/todoist/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Twingate](https://www.g2.com/products/twingate/reviews)
  - [Vanta](https://www.g2.com/products/vanta/reviews)
  - [Vantaca](https://www.g2.com/products/vantaca/reviews)
  - [Vercel](https://www.g2.com/products/vercel/reviews)
  - [Vertice](https://www.g2.com/products/vertice/reviews)
  - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews)
  - [Vista Social](https://www.g2.com/products/vista-social/reviews)
  - [Vitally](https://www.g2.com/products/vitally/reviews)
  - [Voxco Survey Platform](https://www.g2.com/products/voxco-survey-platform/reviews)
  - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)
  - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews)
  - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews)
  - [WhenToWork by TCP](https://www.g2.com/products/whentowork-by-tcp/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)
  - [Wix](https://www.g2.com/products/wix/reviews)
  - [Wix Studio](https://www.g2.com/products/wix-studio/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [Workable](https://www.g2.com/products/workable/reviews)
  - [Workato](https://www.g2.com/products/workato/reviews)
  - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews)
  - [Yet Another Mail Merge (YAMM)](https://www.g2.com/products/yet-another-mail-merge-yamm/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zerto](https://www.g2.com/products/zerto/reviews)
  - [Zoho Books](https://www.g2.com/products/zoho-books/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [Zoho Flow](https://www.g2.com/products/zoho-flow/reviews)
  - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews)
  - [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews)
  - [Zoho People](https://www.g2.com/products/zoho-people/reviews)
  - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews)
  - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews)
  - [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)
  - [Zotero](https://www.g2.com/products/zotero/reviews)

## Google Workspace Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Content Import/Export**
- Content Import/Export

**AI Design & Content Suggestions**
- AI Design & Content Suggestions

**AI Presentation Generation**
- AI Presentation Generation

**AI Text-to-Slide**
- AI Text-to-Slide

**AI Visual Generation**
- AI Visual Generation

**Document Editing**
- Document Editing

**File Sharing**
- File Sharing

**Team Collaboration**
- Team Collaboration

**Brand Management**
- Brand Management

**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps
- Video Support

**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Business Instant Messaging**
- File Sharing
- Notifications
- Search
- Screen Sharing
- Alerts/Notifications

**Presenter Tools**
- Live Preview
- Notifications Blocker
- Remote Control
- Switch Presenter

**Platform Basics**
- Slide Design
- Presenter Tools
- Auto Save

**Calculating**
- Functions
- Auto Recalculation

**Applications**
- Basic applications
- Suite access
- Templates

**Collaboration Tools**
- Screen Sharing
- Presentations
- Whiteboarding
- Real-Time Chat
- Hand Raising
- File Sharing
- Private Chat
- Real-Time Chat

**Survey Management**
- Survey Builder
- Customizable Questions
- Templates
- Survey Distribution
- Mobile Survey
- Site Intercept Survey
- Pulse Surveys

**Calendar View**
- Multi-Calendar View
- Customizable Viewing

**Design**
- Graphics
- Templates
- Themes

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Third-Party Integrations
- Multi-Language

**Agentic AI - Note-Taking Software**
- Autonomous Task Execution

**Generative AI**
- AI-Assisted Editing
- AI Presentation Structuring
- AI Image Generation
- AI Slide Generation
- AI Text-to-Slide

**Additional Functionality**
- @mentions
- Search/Filter
- Data Import/Export
- Alerts/Notifications
- Document Classification
- Task Management
- Meeting Notes
- Drag & Drop
- Wiki
- Reminders
- Access Controls/Permissions
- Calendar/Reminder System
- Document Storage
- Activity Dashboard
- Notes Management
- Calendar Sync
- Tagging
- Multi-Device Support
- Collaboration Tools
- Templates
- Dashboard
- File Sharing
- To-Do List
- Generative AI
- Commenting/Notes
- Content Scan
- Offline Access
- Annotations
- Full Text Search
- Task Tagging
- Handwriting Recognition
- Reporting/Analytics
- AI Copilot

**Collaboration**
- File following
- File Sharing
- Simultaneously Editing
- Change Tracking / Audit Logs
- Activity Tracking
- Progress Tracking
- Screen Sharing
- Real Time Editing

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Customizations**
- Templates
- Drag and Drop
- HTML Input
- Domain Name
- Custom Domains
- Customizable Forms
- Customizable Branding
- Customizable Templates

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing
- Two-Way Audio & Video
- Conferencing

**Conferencing Options**
- Group Live Chat
- Audio Conferencing
- Video Conferencing
- Video Streaming
- Two-Way Audio & Video
- Conferencing

**Platform Content**
- Charts
- Template Library
- Template Creator
- Content Sharing
- Content Library
- Media Library
- Screen Sharing

**Insights**
- Charts and Graphs
- Tables

**Collaboration**
- Cloud collaboration
- Annotations
- Simultaneously editing

**Meeting Coordination**
- Scheduling
- Video Call Recording
- Participant Permissions
- One-Click Join
- Video Streaming
- On-Demand Recording
- Call Recording
- Call Recording
- Event Scheduling

**Survey Customization**
- Question Branching
- Branding
- Multimedia Support
- Multilingual Surveys

**Shared Calendar**
- Calendar Collaboration
- Multiple Calendar Management
- Event Calendar
- Availability Management
- Event Management
- Email Management
- Appointment Management
- Attendance Management
- Booking Management
- Timesheet Management
- Task Management
- Employee Management

**Collaboration**
- Multi-User Collaboration
- Real-Time Communication

**Platform basics**
- Collaboration
- File Sharing
- Slide Design

**Administration**
- User and Role Management
- Policies and Controls
- Device Management
- Storage Limits
- Storage Zones
- Security
- Calendar Management
- File Management
- Document Management
- Communication Management
- Workflow Management
- Content Management
- Project Management
- Email Management
- Version Control
- Approval Process Control
- SSL Security
- Task Management
- Website Management
- Secure Data Storage

**Productivity Tools**
- Calendar
- Search
- Mobile
- Multi-Language Support
- Calendar Management
- Document Management
- Project Management
- Content Management
- Workflow Management
- Email Management
- Contact Management
- File Management
- Meeting Management

**Growth**
- SEO
- Site Analytics
- Marketing Tools
- E-Commerce
- Hosting
- Online Booking Tools
- Website Analytics

**Business Instant Messaging**
- Mobile Application
- Web Application
- Third-Party Integrations
- Active Directory Integration

**Application Tools**
- Password Protection
- Video Call Recording
- In-Browser Application
- Screen Recording
- On-Demand Recording

**Platform Additional Functionality**
- Messaging
- Mobility
- Cloud

**Editing**
- Templates
- Collaborative Editing
- Filtering
- Customizable Templates

**Management**
- Web Interface
- File Type Support
- Auto save

**Software Type**
- Mobile
- Browser Application
- Desktop Application

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions
- Collaboration Tools
- Presentation Tools
- Data Analysis Tools
- Real-Time Data
- Visual Analytics

**Accessibility**
- Screen Reader Compatibility
- Keyboard Shortcuts

**File Types**
- Export
- Import
- Web Publishing

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Content**
- Email Integrations
- Content Management
- Permissions
- WordPress Tool
- Design Management
- Website Management
- eCommerce Management
- SEO Management
- Website Integration
- Social Media Integration
- Third-Party Integrations

**Functionality**
- Addons
- Multi Device Functionality
- Importing and Exporting
- Autosave

**Support**
- Customer Support

**Integration**
- Sync Multiple Calendars
- Import Events
- Software Integrations
- Third-Party Integrations
- Website Integration

**Edit & Revise**
- Revision History
- Suggestion Mode
- Document Editor

**Generative AI**
- AI Text Generation
- AI Image-to-Text
- AI Text-to-Video
- AI Text Summarization
- AI Text-to-Music
- AI Text-to-Speech
- AI Text-to-Image
- Generative AI
- Two-Way Audio & Video

**Generative AI - Business Instant Messaging**
- Text Summarization

**Agentic AI - Video Conferencing**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Dynamic Content

**Agentic AI - Office Suites**
- Autonomous Task Execution
- Natural Language Interaction

**Agentic AI - Screen Sharing**
- Decision Making

**Additional Functionality**
- Video Support
- AI/Machine Learning
- Attendance Management
- Collaboration Tools
- Single Sign On
- Registration Management
- Email Management
- Calendar Management
- Transcripts/Chat History
- Activity Dashboard
- Data Security
- Document Storage
- Document Management
- Alerts/Notifications
- Customizable Branding
- Two-Way Audio & Video
- Drag & Drop
- Conferencing
- Breakout Rooms
- Third-Party Integrations
- API
- Generative AI
- Chat/Messaging
- Whiteboard
- Reminders
- Reporting & Statistics
- Meeting Management
- Brainstorming
- Presentation Streaming
- Surveys & Feedback
- Mobile Access
- Video Conferencing
- User Management
- AI Copilot
- SSL Security
- File Transfer
- Email Reminders
- Remote Access/Control
- Content Management
- Microsoft Outlook Integration
- CRM
- Auto Framing
- On-Demand Webcasting
- Automatic Transcription
- Two Way Audio & Video
- User Profiles
- Video Management
- Polls/Voting
- Event Management
- Brand Management
- HD Audio/Video
- Presentation Tools
- Communication Management
- Host Controls

**Additional Functionality**
- Shopping Cart
- Online Store Builder
- Real Time Editing
- Multi-Language
- Landing Pages/Web Forms
- CRM
- API
- Activity Tracking
- Generative AI
- Alerts/Notifications
- Visitor Tracking
- Survey Builder
- Auto Update
- Widgets
- AI Copilot
- SSL Security
- Data Import/Export
- Customizable Fields
- Activity Dashboard
- Media Library
- WYSIWYG Editor

**Additional Functionality**
- Single Sign On
- Phone Polling
- Online Polling
- Support Audio/Images/Video
- Engagement Tracking
- Question Library
- Data Visualization
- Survey/Poll Management
- Generative AI
- Word Clouds
- Alerts/Notifications
- AI Copilot
- Customizable Fields
- Template Management
- Email Management
- Interactive Content
- Q&A Management
- Surveys & Feedback
- Activity Tracking
- Feedback Management
- API
- Data Cleansing
- Email Marketing
- Data Security
- Anonymous Feedback
- URL Customization
- Question Piping
- Offline Response Collection
- Activity Dashboard
- NPS Survey Structure
- Drag & Drop
- Data Import/Export
- Response Validation
- Customer Segmentation
- Response Quotas
- Multi-Language
- Sentiment Analysis
- Email Reminders
- Gamification
- Randomization

**Additional Functionality**
- Video Editing
- Text Editing
- Access Controls/Permissions
- Commenting/Notes
- Change Management
- Data Visualization
- Content Management
- Content Import/Export
- Data Import/Export
- Training Management
- Audio File Management
- Presentation Streaming
- Communication Management
- Drag & Drop
- Engagement Tracking
- Image Editing
- Offline Editing
- AI Copilot
- 3D Objects
- Encryption
- Audience Engagement
- Video Support
- Audio/Video Recording
- Version Control
- Presenter View
- Digital Signage
- Offline Presenting
- Reporting & Statistics
- Mobile Access
- Reporting/Analytics
- Real-Time Updates
- Activity Dashboard
- Playlist Management
- Video Conferencing
- Animation
- Template Management
- Customizable Branding
- Interactive Content
- Search/Filter

**Additional Functionality**
- Document Storage
- Chat/Messaging
- File Transfer
- Third-Party Integrations
- Presentation Streaming
- On-Demand Webcasting
- Screen Capture
- Calendar Management
- Multi-Participant Screen Sharing
- Mobile Access
- Brainstorming
- Role-Based Permissions
- API
- Calendar Sync
- Surveys & Feedback
- Customizable Branding
- Email Reminders
- Desktop/Browser Sharing
- Email Management
- Meeting Management
- Collaboration Tools
- Screen Mirroring
- Annotations
- Generative AI
- Whiteboard
- Targeted/Locked Screen Sharing
- Activity Dashboard
- AI Copilot
- Reporting & Statistics
- File Management
- Mobile Screen Sharing
- Video Management
- User Management
- Real Time Screen Sharing
- CRM
- Presenter Control Management
- Drag & Drop
- Microsoft Outlook Integration
- SSL Security
- Video Support
- Scheduling
- Access Controls/Permissions
- Availability Indicator
- @mentions
- Commenting/Notes
- Reminders
- Progress Tracking
- Single Sign On
- Discussions/Forums
- Data Import/Export
- Audio Calls
- Search/Filter

**Additional Functionality**
- API
- @mentions
- Commenting/Notes
- Reminders
- Customizable Branding
- Collaboration Tools
- Surveys & Feedback
- Progress Tracking
- Single Sign On
- Discussions/Forums
- Activity Dashboard
- AI Copilot
- Data Import/Export
- Third-Party Integrations
- Reporting & Statistics
- Audio Calls
- Search/Filter
- Calendar Sync
- Drag & Drop
- Generative AI

**Additional Functionality**
- Data Import/Export
- Search/Filter
- Audio/Video Conferencing
- Content Library
- Mobile Access
- Document Templates
- AI Copilot
- @mentions
- Data Synchronization
- Real-Time Notifications
- Prioritization
- Customizable Branding
- Commenting/Notes
- Chat/Messaging
- Configurable Workflow
- Electronic Signature
- Activity Dashboard
- Single Sign On
- Task Planning
- Alerts/Notifications
- Drag & Drop
- Reporting & Statistics
- Two-Factor Authentication
- Encryption
- Access Controls/Permissions
- Collaboration Tools
- Task Scheduling
- Generative AI
- Archiving & Retention
- Content Publishing Options
- Document Classification

**Additional Functionality**
- Generative AI
- Customizable Reports
- File Transfer
- Offline Access
- AI Copilot
- Activity Tracking
- Formula Management
- Communication Management
- @mentions
- Workflow Management
- Real-Time Updates
- Data Tabulation
- Multiple Projects
- Document Management
- Version Control
- API
- Multi-Language
- Project Management
- Collaboration Tools
- Full Text Search
- Data Visualization
- Drag & Drop
- Real-Time Data
- Commenting/Notes
- Single Sign On
- Activity Dashboard
- Reporting/Analytics
- Data Import/Export
- User Management
- Multiple Format Support
- Charting
- Access Controls/Permissions
- Data Synchronization
- Search/Filter
- Third-Party Integrations
- Functions/Calculations
- What-if Analysis
- Data Extraction

**Notifications**
- Customized Calendar Notifications
- Location-Based Alerts
- Alerts/Notifications
- Mobile Alerts

**Integrate & Embed**
- Calendar
- Website
- Applications

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation
- Generative AI

**Operating System**
- PC Operating System
- Mac Operating System
- Linux Operating System

**Generative AI**
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text
- Generative AI

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Group Messaging
- Bulk Send
- Meeting Management
- Mobile Access
- Rich Text Editor
- Role-Based Permissions
- Discussions/Forums
- Transcripts/Chat History
- Contact Management
- User Management
- Message Recall
- Canned Responses
- Document Storage
- Collaboration Tools
- Activity Dashboard
- Reporting & Statistics
- Multi-Channel Communication
- Workflow Configuration
- Single Sign On
- Access Controls/Permissions
- Task Management
- Reminders
- Read Receipts
- @mentions
- API
- AI Copilot
- Real-Time Chat
- SSL Security
- Data Import/Export
- Email Management
- Search/Filter
- Secure Data Storage
- Activity Tracking
- Broadcast Messaging
- Customizable Branding
- Drag & Drop
- Commenting/Notes
- Employee Database
- One-to-One Messaging
- Event Calendar
- Tagging
- Customizable Templates
- Real-Time Updates
- Employee Photos
- Mobile Alerts
- Engagement Tracking
- Blogs

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Agentic AI - Calendar**
- Cross-system Integration
- Calendar/Reminder System

**Additional Functionality**
- Address Book
- Class Scheduling
- Customizable Templates
- Email Reminders
- Scheduling
- Customizable Reports
- Real-Time Reporting
- Access Controls/Permissions
- SMS Messaging
- Automated Scheduling
- Task Scheduling
- Facility Scheduling
- Reminders
- Attendance Tracking
- Customer Database
- Collaboration Tools
- Customizable Branding
- AI Copilot
- Room Booking
- Real-Time Data
- Electronic Payments
- Customizable Forms
- Calendar Sync
- API
- Customizable Fields
- Drag & Drop
- Color Codes/Icons
- Event Scheduling
- Real-Time Updates
- Activity Tracking
- Reporting & Statistics
- Activity Dashboard

**Agentic AI - Document Creation**
- Proactive Assistance

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