--- title: Zoho Expense Reviews meta_title: 'Zoho Expense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1532 reviews by the users' company size, role or industry to find out how Zoho Expense works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1532 scale: '5' date_modified: '2026-06-24' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Zoho Expense Reviews **Vendor:** Zoho **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,532 ## About Zoho Expense Zoho Expense is a leading travel and expense management solution that has helped businesses streamline corporate travel, automate expense reporting, and gain complete control over spend.   We’ve primarily built the software to cut overspending at its source, minimize manual intervention, prevent policy breaches and fraudulent claims, and provide insights into discretionary spending to improve your business’s productivity, cash flow, and overall financial health.   Zoho Expense has helped businesses in over 150 countries automate every aspect of T&E management, from expense report submission and approval to compliance, fraud detection, card reconciliation, and expense accounting.   Available as both a web-based and mobile application, Zoho Expense fits your existing workflow by seamlessly integrating with other applications in your current software ecosystem. Additionally, a high degree of customization ensures organizations can implement Zoho Expense quickly, effectively, and without changing existing processes.   Organizations including startups, unicorns, and enterprises, including Zoho itself, use Zoho Expense for their T&E management. The best way to find out why is by signing up for a free trial now! ## Zoho Expense Pros & Cons **What users like:** - Users find Zoho Expense's **ease of use** exceptional, highlighting its quick setup and seamless integration capabilities. (169 reviews) - Users find **expense tracking easy and cost-effective** with Zoho Expense, simplifying the management of trips and expenses. (99 reviews) - Users love the **simplicity and ease of use** of Zoho Expense, allowing for quick expense management and uploads. (67 reviews) - Users value the **streamlined expense management** of Zoho Expense, enhancing efficiency in receipt recording and reimbursement processes. (62 reviews) - Users value the **intuitive interface** of Zoho Expense, noting its simplicity and ease of use across devices. (60 reviews) - Easy Integrations (49 reviews) - Users value the **user-friendly design and automation features** of Zoho Expense, making expense management effortless and efficient. (49 reviews) - Mobile App (49 reviews) - Seamless Integration (47 reviews) - Efficiency (46 reviews) **What users dislike:** - Users find the **interface not intuitive** , leading to confusion with features and navigation within Zoho Expense. (32 reviews) - Users find the **learning curve challenging** initially, but the system operates well once familiarized. (25 reviews) - Users find the **limited customization** of reports in Zoho Expense frustrating, hindering more complex data analysis. (19 reviews) - Users find the **pricing issues** of Zoho Expense to be high, especially for small teams and startups. (19 reviews) - Users find the **interface confusing** , especially for beginners, leading to errors and navigational difficulties. (18 reviews) - Users find **integration issues** frustrating, wishing for simpler connections with other business applications and accounting systems. (18 reviews) - Users feel that the **limited options** for advanced features restrict access for smaller teams and newcomers. (18 reviews) - UX Improvement (18 reviews) - Users find **manual entry cumbersome** as multiple receipts cannot be uploaded simultaneously, leading to frustration during submissions. (16 reviews) - Inefficiency (14 reviews) ## Zoho Expense Reviews ### 1. Powerful Expense Tracking, but Setup Complexity Demands Clear Policies and Training **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2026 **What do you like best about Zoho Expense?** Zoho Expense helps us keep all staff expenses, receipts, travel costs, and project-related spending in one place. The biggest benefit is that receipts can be uploaded immediately, approvals can be tracked properly, and finance can reconcile costs more accurately. It also helps us allocate expenses to the correct project or department, which gives management better visibility and control over project profitability. **What do you dislike about Zoho Expense?** The main downside is that Zoho Expense can feel slightly complex during the initial setup, especially when creating policies, approval flows, categories, projects, and country-specific rules. It can also become messy if staff do not upload receipts correctly or allocate expenses to the right project. The system works well, but it needs clear internal rules and training so everyone uses it consistently. **What problems is Zoho Expense solving and how is that benefiting you?** Zoho Expense is helping us solve the problem of scattered receipts, unclear staff claims, and project costs not being tracked properly. It gives us one place to capture expenses, approve claims, attach receipts, and allocate costs to the correct project, department, or country. This benefits us by improving financial control, making reconciliation easier for finance, and giving management better visibility over what each project is really costing. ### 2. Easy Receipt Uploads, but the Site Is Hard to Navigate **Rating:** 3.0/5.0 stars **Reviewed by:** Lauren L. | Senior Talent Acquisition Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Zoho Expense?** You can upload your receipts easily, there's little issue when uploading **What do you dislike about Zoho Expense?** It's not user friendly, it's very hard to navigate the site **What problems is Zoho Expense solving and how is that benefiting you?** We used to submit our expenses via a spreadsheet, which was very time consuming, and Zoho offers a quicker way. ### 3. Great product! **Rating:** 3.0/5.0 stars **Reviewed by:** Sarah H. | Operatiosn Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Zoho Expense?** Ability to track expenses and pull card info directly from it **What do you dislike about Zoho Expense?** Nothing yet! We like everything about it so far **What problems is Zoho Expense solving and how is that benefiting you?** Keeping track of expenses and integrating that with our invoicing system ### 4. Under review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Zoho Expense?** Travelling expense upload and auto scan. **What do you dislike about Zoho Expense?** Payroll not availabile. Demo is required. **What problems is Zoho Expense solving and how is that benefiting you?** Reviewing ### 5. Good **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Zoho Expense?** Integration with zoho books comes in handy. **What do you dislike about Zoho Expense?** Zoho expense is still difficult to navigate by the employees. They get confused while creating expenses. **What problems is Zoho Expense solving and how is that benefiting you?** We don't have to chase employees with excel sheets to submit expense reports. ### 6. ok **Rating:** 3.0/5.0 stars **Reviewed by:** AKASH C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Zoho Expense?** Easy access and normalised user interface **What do you dislike about Zoho Expense?** in zoho expense we cant add zone wise expense limitations please impliment this in zoho expense, i think it will be verymuch effective for all the users. **What problems is Zoho Expense solving and how is that benefiting you?** Users are not allowed to do expenses more than their limit, all at once like expenses and travelling on one same page. ### 7. It is easy and good **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Zoho Expense?** Its low price and that allows me to use it for my business **What do you dislike about Zoho Expense?** It is not the easiest to start an account and get set up **What problems is Zoho Expense solving and how is that benefiting you?** Receipt and expense tracking, it is good ### 8. Trial Phase Review **Rating:** 2.5/5.0 stars **Reviewed by:** Cherisa W. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Zoho Expense?** It looks like it should be fairly simple once you get past the initial set up stage. Pricing is competitive **What do you dislike about Zoho Expense?** Difficult to set up during the trial phase without support. Would be good to provide limited support to help with the basics during this period so organizations can get a sense of what the tool would be like. **What problems is Zoho Expense solving and how is that benefiting you?** streamlining travel authorization and reimbursement process ### 9. Very user friendly system **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Zoho Expense?** Practacality to Uploading receipts directly **What do you dislike about Zoho Expense?** No AI tech to read receipts and transfer data directly **What problems is Zoho Expense solving and how is that benefiting you?** Easy for GM to upload receipts and keep track ### 10. Too soon to make a call. **Rating:** 3.0/5.0 stars **Reviewed by:** Stuart M. | Director, Data & Technology, eDiscovery, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Zoho Expense?** So far saving recipets has been adequate **What do you dislike about Zoho Expense?** Struggles to invidulaise or categorise card payments **What problems is Zoho Expense solving and how is that benefiting you?** None ### 11. Free Trial User **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Zoho Expense?** The chat support for questions is very quick and helpful. **What do you dislike about Zoho Expense?** Some of the features that I would have expected easy to locate were not as easy to find intially. **What problems is Zoho Expense solving and how is that benefiting you?** Zoho will put accountability back in the hands of our emloyees. ### 12. Decent product that does what it needs to do. **Rating:** 3.0/5.0 stars **Reviewed by:** Shannon F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2023 **What do you like best about Zoho Expense?** It's relatively simple to get set up and it allows staff members to keep track of and easily complete/submit expense reports. **What do you dislike about Zoho Expense?** Each report is multiple pages; it would be nice if you could adjust the layout of the reports so that there was a more efficient use of space on each page. **What problems is Zoho Expense solving and how is that benefiting you?** Getting expense reports submitted on time; it's easier for staff to submit on time if they're tracking their receipts in real-time and using this software to compile them into a report at the end of the month. ### 13. Great to Awesome Features but Price !!! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2019 **What do you like best about Zoho Expense?** Ease, auto sync, unreported expenses showing separately. Real time status of expenses **What do you dislike about Zoho Expense?** Price. Too expensive. Number of cheaper alternatives makes it difficult to shift to this product. **Recommendations to others considering Zoho Expense:** Check the price. For Features, simply go ahead. **What problems is Zoho Expense solving and how is that benefiting you?** Real time expense reporting and ensuring nothing is skipped out. ### 14. zoho expense integration with zoho books **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Zoho Expense?** it's part of the zoho ecosystem which could be beneficial if done right **What do you dislike about Zoho Expense?** I'm unsure how the integration with zoho books is done. And why use expenses vs the zoho books app? **What problems is Zoho Expense solving and how is that benefiting you?** I want to quickly enter in expenses as a business owner ### 15. Need better usability and user friendly features, it has many features but not user-friendly app **Rating:** 3.0/5.0 stars **Reviewed by:** Irayya M. | CO-founder, Usability Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Zoho Expense?** adding multiple expenses, uploading expense multiple bills and scan bills and creating expenses automatically, these expenses are reflected in your invoice if you are using the Zoho invoice **What do you dislike about Zoho Expense?** did not like the reporting and bills and submitting bills once again, I mean flow of submitting bills for approval, grouping the expenses and reporting and submitting the report is redundant process **What problems is Zoho Expense solving and how is that benefiting you?** it's really benefiting, it's solving the purpose but to reach the goal you have to click many times, if the system should have better usability there shouldn't be a redundant process ### 16. It has been useful to book expenses **Rating:** 2.5/5.0 stars **Reviewed by:** Ankit S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Zoho Expense?** Ease of usage of the product and it's integration with Zoho books **What do you dislike about Zoho Expense?** No GST insert option for the end users which could lead to loss of GST credit **What problems is Zoho Expense solving and how is that benefiting you?** Reimbursement bookings and linking of the same with the accounts ### 17. Great suite of apps **Rating:** 2.5/5.0 stars **Reviewed by:** Krisann F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Zoho Expense?** Picture scanning & others that i would like to find **What do you dislike about Zoho Expense?** Haven't found it yet I will keep searching for these features **What problems is Zoho Expense solving and how is that benefiting you?** Easily accessible on phone and others i have not found ### 18. Prefer wave apps, which is free and still has more features **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Zoho Expense?** It can be all synced with projects, books and invoice **What do you dislike about Zoho Expense?** too expensive, not as many features as wave has **What problems is Zoho Expense solving and how is that benefiting you?** removing the need for an accountant ### 19. Lots of options **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Zoho Expense?** The amount of automation and customization **What do you dislike about Zoho Expense?** Dashboard and layout feels old. Could use an update to something more modern. **What problems is Zoho Expense solving and how is that benefiting you?** The amount of organization. ### 20. Great tool but needs to focus on reporting or analytics to be able to see data correctly **Rating:** 2.5/5.0 stars **Reviewed by:** Alberto C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2020 **What do you like best about Zoho Expense?** How easy it is to scan a receipt and enter all data **What do you dislike about Zoho Expense?** What I dislike and the reason for not signing up is the reports and analytics does not allow for filtering correctly, I can see all expenses by category but we run different projects and we need to be able to see expenses by category per project. At this moment I see expenses per category and a separate report for expenses per project, this expenses per project does not group expenses by category so it is a simple fix but lacking focus on the way we need to use the data we input into expenses. **What problems is Zoho Expense solving and how is that benefiting you?** currently we upload all expenses into Google Drive and from here we have to import into quickbook desktop, with Zoho Expense we push directly all receipts scanned into QB ### 21. Good for expenses **Rating:** 3.0/5.0 stars **Reviewed by:** Brett H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2021 **What do you like best about Zoho Expense?** Reciept capture feature is good but confusing **What do you dislike about Zoho Expense?** The reciept capture is a little confusing **What problems is Zoho Expense solving and how is that benefiting you?** Reciept cature ### 22. Came highly recommended **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2020 **What do you like best about Zoho Expense?** I like the integration with the credit cards. The best feature is the ability to email to the platform. Many receipts come in the form of a pdf, not a cash register print out, so it handles both methods very well. I like the mileage tracker, but I have not explored it yet. **What do you dislike about Zoho Expense?** The taxes are not picked up on the scan, each receipt needs to be edited to add in the GST so we can recover it. We run two companies and I have not figured out how to move an expense that came in on my credit card to the other company. I also have not figured out how to show the expense report with the appropriate totals for an easy GL posting. I'm sure it can do this, I just need to take the time to learn. **What problems is Zoho Expense solving and how is that benefiting you?** We are trying to save the time we spend on expenses every month by using an app. A benefit is not having the stack of receipts from each user, we now receive them in a digital version. ### 23. ZOHO EXPENSE SOFTWARE REVIEW **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2020 **What do you like best about Zoho Expense?** A useful software to monitor the expenses. **What do you dislike about Zoho Expense?** There is no clarity about the balances with individuals, for which they are asking to use Zoho books. Integrating with Zoho books is like a ocean type of work, Small companies won't be able to afford so much of time and effort to configure the same. Also the customer support is really very poor. This software has bugs such as whenever we apply an advance, after that change the name of the report and then delete the report , the advance goes along with that report un noticeable. This software is not highly reliable. **What problems is Zoho Expense solving and how is that benefiting you?** ONLY BENEFIT IS THAT WE ARE NOT MISSING OUT ANY BILLS AND ALL THE BILL ARE TAKEN INTO CONSIDERATION. BUT IT HAS NEVER RELIEVED THE UTTER CONFUSION WHICH WAS TAKING PLACE. THIS SOFTWARE NEVER GIVES CLEAR PICTURE OF WHAT IS THE PENDING BALACE WITH ANYONE. ### 24. ZOHO IN GENERAL IS GREAT!! **Rating:** 3.0/5.0 stars **Reviewed by:** Juan G. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Zoho Expense?** About Zoho I like everything but when it comes to managing expenses, and having those expenses integrated with an invoicing and accounting and emailing system then ZOHO is your best bet to follow. Zoho's platform is so versatile that everything can be found in one single place without effort and information newer gets lost or mistracked everything is always right where it should be when using ZOHO. **What do you dislike about Zoho Expense?** There is absolutely, and unfortunately for this review, nothing that can be disliked about ZOHO. I've used it many times and have even suggested many of ZOHO's products to numerous friends and co-workers alike. **What problems is Zoho Expense solving and how is that benefiting you?** Mainly Managing personal finances and business-related finances. ### 25. Easily match transactions to receipts and forward to receipt inbox **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Zoho Expense?** I love using the app to quickly take a picture of my receipts on the go so that I can come back to them later. I also frequently use the forward to receipt inbox function to capture rideshare receipts sent to my email. **What do you dislike about Zoho Expense?** It takes a long time for expenses to show up on my card, and the same expenses show up in multiple places. I could have already submitted an expense based on a receipt image, and then the same transaction will show listed under my card more than a week later. I then have to mark all the expenses that I already submitted as duplicates if I don't want to wait a few weeks for everything to show up. **What problems is Zoho Expense solving and how is that benefiting you?** Company visibility into how much we're spending by team and category is helpful. ### 26. Easy to manage the exxpense of the employees. But syncronization with Zoho Books could be better **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2020 **What do you like best about Zoho Expense?** Expense Managing and Mile management are good **What do you dislike about Zoho Expense?** Sync with Zoho Books is not as good as required **What problems is Zoho Expense solving and how is that benefiting you?** Categorization of Expenses are easier. ### 27. In the good direction **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2019 **What do you like best about Zoho Expense?** I like to scan receipts and be able to match them with the credit card charges. And even more, when it does it automatically **What do you dislike about Zoho Expense?** I am not able to change once expenses have been matched (unmatch) and I am not able to identify on the credit card the ones that were matched. Besides that, there is no way of setting up filters or look up on the credit card. Every time I do so, it takes me to the expenses. I would love for the scanner to identify items on the receipts. Lastly, I would love it will provide to work with a budget and track it. Another thing I would like is to submit an expense and have a pdf of all the receipts attached. **What problems is Zoho Expense solving and how is that benefiting you?** I need to facilitate the expenses for the company and have a track of the receipts for fiscal purposes. Besides that, tracking budget ### 28. Excellent...until they changes business models **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2019 **What do you like best about Zoho Expense?** This is a very good and intuitive expense management system for capturing receipts for reporting purposes. It used to offer 100 free autoscans per month. The autoscan feature is the best I've experienced **What do you dislike about Zoho Expense?** Less than a month after choosing Zoho Expense, the Business Model changed to requiring subscription for autoscans. The major problem is the subscription is now organisation based at $30 per month for 10 users. As a single user there appears to be no option to just make a payment. **What problems is Zoho Expense solving and how is that benefiting you?** Zoho expense allows me to manage daily expenses and export them to excel for reporting through to the business. ### 29. Its a good but facing issue how to implement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2020 **What do you like best about Zoho Expense?** Its a time consuming....AND ITS VERY EASY TO UNDERSTAND **What do you dislike about Zoho Expense?** not understanding many things if you will call and clear it out its fine for me like if advance given to any employee through zoho book..then how that can reflect in zoho expense. **What problems is Zoho Expense solving and how is that benefiting you?** Lots of probelm solved.. and getting all date together its a very good ### 30. Zoho Expense **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Zoho Expense?** Efficient in expense tracking, it helps record the expenses easily by just uploading pictures of the bills. Easy to use, value for money, ease of functionality are some of its advantages. **What do you dislike about Zoho Expense?** It is time-consuming to learn the whole setup. The interface seems quite lagging to me as compared to the current industry setup **What problems is Zoho Expense solving and how is that benefiting you?** It helps us to make thorough and adequate financial planning. It helps put multiple expenses in one place and thus making expensing easy to follow and reduces the overall time consumed. ### 31. Zoho Expense **Rating:** 3.0/5.0 stars **Reviewed by:** Nina W. | Director of Photography / Cinematographer, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Zoho Expense?** i love that the app had the match option to link your receipts and bank accounts with less hassel **What do you dislike about Zoho Expense?** unfortunately for me i have an account with New Zealand Home Loans and the expenses i spend through that account i cannot log and connect to receipts. I guess the bank is not recognised yet.. which is troublesome for me deciding whether to carry on or change apps **Recommendations to others considering Zoho Expense:** Support smaller banks, its a big consideration in my choosing to continue and pay for the product **What problems is Zoho Expense solving and how is that benefiting you?** Im hopefully saving alot of time i spend catagorising and breaking down my costs for my accountant each 6 months for gst. ### 32. Expense Software Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2019 **What do you like best about Zoho Expense?** The integration with QuickBooks desktop as it is necessary for our company. The integration is crucial and the ability to take pictures and go paperless and increase accuracy. **What do you dislike about Zoho Expense?** Integration with quickbooks desktop is not as detailed as we would like. Has quite a few issues. **Recommendations to others considering Zoho Expense:** Examine before buying. **What problems is Zoho Expense solving and how is that benefiting you?** Going paperless, increasing accuracy, understanding expense reports better and analyzing them. ### 33. Reviewing before downloading. Is there any point? **Rating:** 2.5/5.0 stars **Reviewed by:** Kevin W. | Mr, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2019 **What do you like best about Zoho Expense?** I’m just signing up to trial the Zoho Expense app and they’ve asked me to review it. What’s the point, I haven’t even downloaded the app yet! However, I’m going to give it 5 stars, not because I know whether it’s any good because I haven’t used it yet, but because I want to have my free 30-days trial extended by 60 days. Don’t you just love these automated systems? **What do you dislike about Zoho Expense?** I’ve no idea what I dislike about Zoho Expense as I have not yet downloaded it? **Recommendations to others considering Zoho Expense:** Why not try it. **What problems is Zoho Expense solving and how is that benefiting you?** I'm trying to get my expenses all in order. ### 34. Free version worked FABULOUSLY until they dropped QBO integration **Rating:** 3.0/5.0 stars **Reviewed by:** Catherine J. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2019 **What do you like best about Zoho Expense?** As a bookkeeper, I've been using the free version of Zoho Expense for about a year with multiple small nonprofit clients. It was so helpful in receipt capture and getting the information seamlessly exported to Quickbooks. I am very disappointed that they dropped that integration on the free version as the new price point doesn't work for my clients. Maybe they could offer it free to nonprofits through TechSoup.org? **What do you dislike about Zoho Expense?** That the integration with QBO was eliminated from the free version. **What problems is Zoho Expense solving and how is that benefiting you?** People are actually keeping track of receipts for credit and debit card purchases. ### 35. Am I alone in struggling to edit my profile and users? **Rating:** 2.5/5.0 stars **Reviewed by:** Andrew P. | Director, International Affairs, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2019 **What do you like best about Zoho Expense?** It has been quite a straight forward tool **What do you dislike about Zoho Expense?** The interconnected features are hard to navigate and I no longer appear to be able to send PDF's **Recommendations to others considering Zoho Expense:** Careful you don't get stuck and frustrated...like I am! **What problems is Zoho Expense solving and how is that benefiting you?** Paper based messy expense claims ### 36. Slow, but affordable and organized **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2019 **What do you like best about Zoho Expense?** I like that I can submit this directly to our operating officer who then directs deposits my reimbursements. It is very handy. **What do you dislike about Zoho Expense?** It takes a few minutes for the picture of the receipt to be uploaded. This is a huge pain when I do all of my receipts at the same time. This would become easier when I get into the habit of taking pictures of the receipts immediately after the transaction, but I'm not interested in doing that because it might be disrespectful to the person whose meal and/or drink I purchased. **Recommendations to others considering Zoho Expense:** Don't save all of your receipts until the end of the month! The receipts take a bit of time to upload. **What problems is Zoho Expense solving and how is that benefiting you?** Simplifying reimbursements. Our system prior to this was filling out an Excel sheet. This technology gives me a digital record of the receipts, which allows me to toss that unsightly tower of receipts. ### 37. PDF's! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2019 **What do you like best about Zoho Expense?** I love that I can generate PDF reports of my receipts that have the receipt images on them. **What do you dislike about Zoho Expense?** It takes a little while to figure out the capability of the app. **What problems is Zoho Expense solving and how is that benefiting you?** I'm scanning in all my paper business receipts from my phone and computer, and saving them digitally, which is amazing and means less clutter. ### 38. Flexible and easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2019 **What do you like best about Zoho Expense?** It can be used as personal and business. **What do you dislike about Zoho Expense?** Video tour is bit complicating and the appearance should be more clear and comfortable. **What problems is Zoho Expense solving and how is that benefiting you?** now it can easily help me by managing expense for my team and personal itself. ### 39. Shows great promise but lacks polish **Rating:** 3.0/5.0 stars **Reviewed by:** Ryan M. | IT Systems & Communications Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2018 **What do you like best about Zoho Expense?** Ability to auto-scan receipts is very handy. **What do you dislike about Zoho Expense?** iOS and Android versions are completely different, making training and supporting users more complex. Android doesn't even have integral features like being able to edit the tax amount. **Recommendations to others considering Zoho Expense:** Be aware that iOS and Android versions are completely different in both looks and features and know that this will complicate supporting the product. **What problems is Zoho Expense solving and how is that benefiting you?** We are able to avoid mailing/couriering receipts back to head office. Team members are able to stay on top of their expenses rather than spending half a day entering them at the end of the month. ### 40. Can be better **Rating:** 2.5/5.0 stars **Reviewed by:** Prashant D. | Owner/Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2019 **What do you like best about Zoho Expense?** uploading / filing of receipts, detailed reporting **What do you dislike about Zoho Expense?** by dragging receipt - maturity is not captured **What problems is Zoho Expense solving and how is that benefiting you?** easy to file expenses but if we have to manually put Maturity Date...then purpose of Receipt Capturing is short. Partly done job is not expected ### 41. Great. Zoho is easy to setup and use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2019 **What do you like best about Zoho Expense?** The ease of use. I was able to get on and setup the system in less than a week. **What do you dislike about Zoho Expense?** That the trial is shorter than expected. **What problems is Zoho Expense solving and how is that benefiting you?** Online expense ### 42. Missing too many necessary features **Rating:** 3.0/5.0 stars **Reviewed by:** Lola C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Zoho Expense?** Convenience of searching through past expenses, ability to send reports for approval to other users, easy to add multiple receipts. Offers mileage and currency conversion which is extremely helpful. **What do you dislike about Zoho Expense?** Unable to send to final approver if amount is a refund,or less than zero. Unable to split expenses, even though there is a "split" feature and button, it doesn't work - you have to itemize a charge in order to bill it to two different merchants. It does not process all cards, only a select few are updated through Zoho, other cards must be entered manually as expenses instead. It doesn't seem as though Zoho is making any updates to the program which is really unfortunate because it would be nice to see changes made or at least attempts of improvement. The application feels stagnant. **Recommendations to others considering Zoho Expense:** I think Expensify is better. Zoho Expense isn't cheap and for the price, it should be doing a lot more. **What problems is Zoho Expense solving and how is that benefiting you?** The ability for peers to approve expense reports is convenient, but you cannot have final approver approve a refund because you cannot change the approving amount to less than 0. ### 43. Great program **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Zoho Expense?** Ease of use and mobile application is very easy and quick to capture receipts **What do you dislike about Zoho Expense?** nothing, I have tried several and this seems to be the easiest to learn and use **What problems is Zoho Expense solving and how is that benefiting you?** accurate and easy expense tracking and reporting ### 44. Okay **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2019 **What do you like best about Zoho Expense?** Merging capability with google products across multiple devices. **What do you dislike about Zoho Expense?** Pretty isolated application. You almost forget about zoho a lot. **What problems is Zoho Expense solving and how is that benefiting you?** Helps with startup company unsure about full commitment to higher priced packages. ### 45. Easy to view Platform **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2019 **What do you like best about Zoho Expense?** Easy to view and a link cards - mobile application **What do you dislike about Zoho Expense?** Customer service may be difficult to understand **What problems is Zoho Expense solving and how is that benefiting you?** connecting cards that are not corporate cards ### 46. Convenient and helpful **Rating:** 3.0/5.0 stars **Reviewed by:** Dan M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2018 **What do you like best about Zoho Expense?** This helps getting our staff to regularly report and track expenses and receipts. I love the free ACH reimbursement capability. The workflows are easy to create as well. The cost is unbeatable for under 10 users **What do you dislike about Zoho Expense?** Some things are not intuitive about the set up, but overall it is helpful. The credit card feeds need to update more often. I usually have to do so manually, and if you don't know where to look, doing it this way can be pretty hard. Staff have a hard time differentiating expenses and receipts, and finding both within the mobile and online apps **Recommendations to others considering Zoho Expense:** The cost effective solution for under 10 users. **What problems is Zoho Expense solving and how is that benefiting you?** Credit card reconciliation and reimbursements for expenses and mileage. Saves a lot of time and need for approvals via email. ### 47. Decent but has some serious flaws **Rating:** 3.0/5.0 stars **Reviewed by:** Karthik M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2018 **What do you like best about Zoho Expense?** Seamlessly works with Zoho Books. Upload receipts on the go - receipts are auto scanned and populated. **What do you dislike about Zoho Expense?** Frequently screws up when advances are involved. If an advance is attached, it becomes very difficult to reverse the transaction/ reimbursement. **What problems is Zoho Expense solving and how is that benefiting you?** If you have a lot of field personnel/ sales personnel, this is a good tool for them to manage expenses. ### 48. Works great **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2018 **What do you like best about Zoho Expense?** Very easy to use and logical simple interface combine for a good user experience. **What do you dislike about Zoho Expense?** I have no issues with the program, it works well. **What problems is Zoho Expense solving and how is that benefiting you?** Fast easy to organize travel expenses that same me time and lost money. ### 49. Great for major carriers, not so much for small peanuts **Rating:** 3.0/5.0 stars **Reviewed by:** Chun C. | Director of Finance, Information Technology, & Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2017 **What do you like best about Zoho Expense?** Once you're able to get Zoho to sync with the card carrier, every works great. But if you have a card with a small peanut carrier, the sync may not work at all. It ended forcing us to switch our corporate cards to Amex. **What do you dislike about Zoho Expense?** Functionalities can be buggy. Zoho staff were responsive, but creates extra hassle nonetheless. **Recommendations to others considering Zoho Expense:** Make sure your corporate cards are with the major carriers **What problems is Zoho Expense solving and how is that benefiting you?** Staff were complaining about having to create expense reports. ## Zoho Expense Discussions - [What is Zoho Expense used for?](https://www.g2.com/discussions/zoho-expense-what-is-zoho-expense-used-for) - 1 comment, 1 upvote - [The voucher numbering system inline with Zoho expenses](https://www.g2.com/discussions/the-voucher-numbering-system-inline-with-zoho-expenses) - 1 comment, 1 upvote - [Zoho Academy ?](https://www.g2.com/discussions/zoho-academy) - 1 comment, 1 upvote - [How do is best track the expense with respect to the projects?](https://www.g2.com/discussions/how-do-is-best-track-the-expense-with-respect-to-the-projects) - 1 comment, 1 upvote - [How do I enter expenses and get approval without necessarily creating new reports](https://www.g2.com/discussions/how-do-i-enter-expenses-and-get-approval-without-necessarily-creating-new-reports) - 1 comment, 1 upvote - [View Zoho Expense pricing details and edition comparison](https://www.g2.com/products/zoho-expense/reviews?filters%5Bnps_score%5D%5B%5D=3&open_modal_url=%2Fit%2Fproducts%2Fzoho-expense%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fzoho-expense%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D3%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-06-24+22%3A09%3A38+-0500&secure%5Bsession_id%5D=627fc9c4-fdcf-4428-be00-7bfb86af3495&secure%5Btoken%5D=3cd4bf98e108a7f4e4beba50b0999d3daac867e8841b63307324dbfca62db496&format=llm_user) ## Zoho Expense Integrations - [ERPNext](https://www.g2.com/products/erpnext/reviews) - [G-P](https://www.g2.com/products/g-p/reviews) - [KanBo](https://www.g2.com/products/kanbo/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 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Locations **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Tracking** - Mileage - Logs - Automation **Approval ** - Rules - Workflows - Submit **Reimbursement** - Reimbursement - Expenses - Workflows **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Electronic Payments - Project Accounting / Revenue Recognition **Platform - Mileage Tracking** - Reporting - Customer Support **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Agentic AI - Mileage Tracking** - Autonomous Task Execution - Adaptive Learning **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline ## Top Zoho Expense Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (8,951 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 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