Pinpoint Reviews & Product Details

Pinpoint is the ATS that simplifies complex hiring for organizations managing multiple types of hiring. There are hundreds of ATSs on the market, and they all say the same thing: they’ll help you fill positions on time, with the right people, without blowing your budget. But what it takes to achieve all those great outcomes can look very different across your organization—recruiting across very different locations, cultures, or groups of candidates. Most ATSs make this complexity harder to manage, not easier. They’re often optimized for just one hiring stream or one set of stakeholders, so the rest have to compromise. Pinpoint is different. Whether you need to recruit across different cities or countries, desk-based and desk-less workers, or early career and experienced professionals—Pinpoint can help with that. How Pinpoint helps you simplify your hiring process: Plan: Get better visibility over your hiring and plan strategically for the future with features like job requisition management, survey data, and custom reporting and analytics. Attract: Get more applications from more qualified applicants across all your recruiting streams—via hundreds of global job boards including LinkedIn RSC, candidate-friendly applications including via mobile, and beautiful custom career sites. Engage: Use advanced CRM capabilities to find relevant candidates, stay in touch with silver medallists and create talent pools, so you can easily fill your talent pipeline the next time you open a role. Select: Bring every part of the selection process into the ATS to make better decisions, faster, with features like anonymized screening, interview scheduling, video interviews, candidate scorecards and offer management. And, spend less time on hiring admin with powerful Workflow Automations—like automated nudges to hiring managers to remind them to fill out their scorecards, or automatic rejection for candidates missing a core job requirement. Onboard: Pinpoint helps you personalize new hire onboarding at scale, with features like candidate progress tracking, task management, branded candidate onboarding portals and flexible onboarding flows to cover local compliance and standardized processes. Platform: Pinpoint joins up data across your hiring process so everything works better together, providing one place to manage every step from requisition to onboarding. Support: Get implementation right, the first time, and keep evolving with the help of our world-class customer success and support teams. Integrations: Pinpoint seamlessly integrates with hundreds of your favourite HR and recruitment tools and offers an open API to establish your ideal tech stack, hassle-free. Keep your data secure and connected: - ISO27001 compliance - SOC 2 Type II compliance - GDPR, CCPA, and other global data protection regulations - Out-of-the-box compliance reports such as OFCCP and Article 55 - Single Sign On (SSO) and 2 Factor Authentication (2FA) - Hundreds of out-of-the-box integrations - REST API for custom integrations - Drag and drop flat file report builder for integrations with legacy software

Product Website

Seller

Pinpoint HQ

Discussions

Pinpoint Community

Languages Supported

English

Product Description

Pinpoint is end-to-end hiring software designed to make finding, engaging and hiring the right people simpler.

Overview by

Freddie Hammond

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Pinpoint Integrations

(114)

Verified by Pinpoint

Cappfinity ‚Äì Integrated Assessment Solutions

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Coderbyte for Employers

Google Cloud Telecom Network Automation

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HiBob HRIS

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HireRight

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HubSpot Marketing Hub

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Microsoft Dynamics 365 Business Central

Salesforce and Sage Business Cloud

SuccessFactors LMS and Salesforce Integration

Willo Video Interviewing

Pinpoint Media

Get an overview on the status of your jobs, and any upcoming interviews.

Remove bias with numerically scoring your candidates on the requirements for the role.

Survey your candidates to gain insights into the candidate experience for your recruitment process.

See a list of active jobs you're recruiting for, and at what stage those candidates are at.

Watch a Pinpoint Demo. No boring slides. No hard sell. Just an opportunity to see all the core features of Pinpoint and see if we're a fit.

Interactive Demo

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Simon A.

Freelance Fractional Talent Acquisition Consultant

Mid-Market (51-1000 emp.)

12/10/2025

"Effortless Setup, Intuitive Use, and Outstanding Reliability"

5/5

What do you like best about Pinpoint?

Easy to configure and set up - implementation was a breeze. Straightforward to use - very intuitive - new users need little training on the day-to-day functionality. Allows me to manage and process candidates easily even when volumes are high. It's reliable - there is never any outage or downtime. The connected careers site managed from within the back end allows me to update my own website with new content whenever I want, making it much easier to keep it fresh and current than if I used an externally maintained website. The support team are generally excellent - prompt, helpful and knowledgeable. It is competitively priced especially for a small business. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

Very little. There are a couple of minor UX improvements that would help but overall there is nothing major I don't like. Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

As a solo Talent Acquisition practitioner I need to spend my time on sourcing and candidate management, not admin. But without a team to support me it would be easy to get dragged down into the weeds and spend time on task work rather than value adding work. Pinpoint helps me to streamline my process and spend as little time as possible on admin tasks, freeing up time for the more important aspects of my role. It gives me the time to give candidates the personalised recruitment experiences that help differentiate us from our competitors. Review collected by and hosted on G2.com.

Amol L.

Director

Small-Business (50 or fewer emp.)

12/11/2025

"Effortless Hiring and Streamlined Candidate Management"

4.5/5

What do you like best about Pinpoint?

Pinpoint makes hiring incredibly smooth. Creating and managing job postings is straightforward, and the built-in recruitment marketing tools help increase applicant quality and visibility. I also appreciate how the platform organizes each stage of the interview process and provides powerful filtering options that make evaluating candidates much easier. The support team is also really helpful with any assistance or features that you need to use. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

The platform is generally strong, but some features feel a bit rigid at times. Certain workflows could be more customizable, and occasional navigation quirks slow things down slightly. Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

Pinpoint streamlines the entire hiring process by centralizing job postings, applications, and communication in one place. It reduces the time spent managing candidates across multiple tools and helps ensure a more organized, consistent interview process. This has improved efficiency, reduced manual work, and made it easier to identify strong candidates quickly. Review collected by and hosted on G2.com.

Jomar L.

Senior Director of People Operations

Mid-Market (51-1000 emp.)

9/18/2025

"One of the Better ATS Out There"

4.5/5

What do you like best about Pinpoint?

Pin Point works well for our team in the following ways:

- Templates for messages, contracts, hiring processes, job description creations, etc., are all available and easy to use

- Messaging via the platform allows it to be central and accessible to all

- Settings that allow platform accessibility to different staff

- Customer support is responsive and helpful; also, there are useful guides

- Integration with other platforms like CERTN, Zoom, Hireflix, etc. to make the hiring process more manageable and smoother

- Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

Some downsides:

- No integration with Salesforce currently exists

- Google Calendar and Zoom often disconnects from platform requiring to reconnect every now and then

- Finding a candidate could be easier on the platform Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

- Scheduling candidates, especially with multiple team members, is a lot easier than doing it manually

- Having a central location where candidates can view our open roles and apply

- Keeping records of candidates; when they applied for other roles and the notes associated with their applications in those previous roles

- An affordable ATS that is easily accessible Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks for the thoughtful review, Jomar!

We're glad to hear Pinpoint is hitting the mark for your team—from templates and messaging to integrations and accessibility. It's great to see how it's helped streamline scheduling, centralize hiring records, and support collaboration across the team.

We appreciate you flagging areas like Salesforce integration and the occasional calendar disconnection—those insights help us improve.

Thanks again for the detailed feedback and for choosing Pinpoint!

Mariyah B.

11/27/2025

"Exceptional Support and Seamless Onboarding with Pinpoint"

5/5

What do you like best about Pinpoint?

I really appreciate Pinpoint’s easy-to-use software, particularly their ATS system, which allows me to move candidates through the selection process seamlessly. The software also facilitates document signing in a secure, safe, and swift manner, which is a tremendous convenience. Furthermore, I absolutely love the customer support provided by Pinpoint. It's wonderful to speak with a real person and receive answers to my queries within just a few minutes, which is the absolute best. This level of personal support has been a crucial reason for continuing to use Pinpoint. Additionally, Pinpoint helps us onboard new hires effectively, offering an efficient and secure system that stands out in our recruitment processes. This ease of use and reliable support have significantly enhanced our operational efficiency, allowing us to work more effectively and quickly on specific tasks, thus improving overall productivity. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

I think Pinpoint could greatly benefit from integrating more AI capabilities within the system. With AI advancements becoming more prevalent, it would be beneficial to have AI agents and AI resume review integrated into Pinpoint, especially since many other platforms are adopting these features. Additionally, the initial setup process presented some challenges. Learning a new platform and its functionalities was quite difficult and time-consuming, although the assistance from a customer success manager helped mitigate these challenges. Review collected by and hosted on G2.com.

Charlotte N.

11/14/2025

"Streamlined Recruitment, Simple Candidate Screening"

4/5

What do you like best about Pinpoint?

I use Pinpoint as an ATS system and I love how it creates a streamlined approach to recruitment, making it incredibly easy to screen candidates. It acts as a great overall service in managing the recruitment process. The ease of use is one of my favorite aspects, allowing me to carry out tasks efficiently. The candidate screening feature is especially valuable; it's straightforward and enables me to achieve quick results while maintaining accuracy. Additionally, the initial setup of Pinpoint was very easy, which added to a smooth transition from our previous tool, Landed. Pinpoint offers more functionality than our previous software, which has enhanced our recruitment capabilities. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

I think it could be easier to create templates within Pinpoint. Review collected by and hosted on G2.com.

Liz M.

Director of Talent Acquisition

Small-Business (50 or fewer emp.)

7/28/2025

"Pinpoint has transformed our hiring process—and we’re just getting started!"

4.5/5

What do you like best about Pinpoint?

We absolutely love Pinpoint! As a small team, we were spending way too much time juggling interview scheduling, follow-ups, reminders, and tracking down hiring manager feedback. Pinpoint's scheduling tools and calendar integrations have been a total game-changer—saving us hours and giving our team a more streamlined, professional process.

The interview scorecards and ranking features are another standout. Hiring managers can easily record notes and provide feedback directly in the system—no more chasing people down for input. We especially love the ability to weigh scorecards and compare candidates based on consistent, real-time feedback.

But the real magic? Automations. We’ve built out so many automations that have simplified everything from candidate communication to internal workflows. It’s made our lives so much easier—and we’re just scratching the surface of what’s possible.

Finally, the customer support has been exceptional. Responsive, helpful, and genuinely invested in our success.

For the functionality, support, and overall experience, the price point is more than fair. If you're considering Pinpoint, do it—you won’t regret it. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

There are some additional add-ons that we didn't realize were not included in our plan such as onboarding. Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

As a small team, we were spending way too much time juggling interview scheduling, follow-ups, reminders, and tracking down hiring manager feedback. Pinpoint's scheduling tools and calendar integrations have been a total game-changer—saving us hours and giving our team a more streamlined, professional process.

Finally, the customer support has been exceptional. Responsive, helpful, and genuinely invested in our success.

For the functionality, support, and overall experience, the price point is more than fair. If you're considering Pinpoint, do it—you won’t regret it. Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks so much, Liz — this review made our day.

We love hearing how much time Pinpoint has saved your team and how impactful the automations and scorecards have been. It’s especially great to know hiring managers are actively engaging in the process (without you having to chase them!).

Totally noted on the onboarding module—we’re always working to make pricing and packaging as clear as possible, so that’s helpful feedback.

Really appreciate you taking the time to share your experience—and we’re excited to see what you and your team build next!

Jennie S.

Senior Talent Acquisition and Development Adviser

Law Practice

Mid-Market (51-1000 emp.)

7/2/2025

"Brilliant ATS"

5/5

What do you like best about Pinpoint?

We have been using PinPoint for just over 3 years and have had a fantastic experience from the very beginning. The implementation of both the ATS and onboarding modules was easy and smooth. The system is incredibly intuitive, everything is exactly where you'd expect it to be, and the functions are logical and easy to use.

The clean, user-friendly interface has made it easy to roll out to hiring managers, and giving them the right level of access is simple and straightforward. One of the standout aspects has been the support we've received as our account manager and the wider support team have been brilliant. Responses to queries are usually received within minutes, and the guides provided are clear and easy to follow.

The system is continuously improving, with helpful updates that genuinely add value. The onboarding module, in particular, has transformed our process, allowing us to go completely paperless and offering a smooth, seamless experience for new hires.

Overall, Pinpoint has made it easy to keep everything in one place and improved both the candidate and hiring manager experience. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

A downside for us is that we are unable to send candidates from the onboarding portal to our HRIS system (Cezanne). Review collected by and hosted on G2.com.

What problems is Pinpoint solving and how is that benefiting you?

Pinpoint has significantly reduced the administrative burden involved in recruitment. Tasks that used to take considerable time such as posting jobs across multiple platforms, screening candidates, and scheduling interviews, are now streamlined and much more manageable.

Having everything related to a candidate in one centralised place is a huge benefit. It means we can easily view CVs, read comments, track communications, and manage the entire process without needing to dig through emails or separate systems. It also makes it easy to involve hiring managers as they can log on and get an update on their vacancy at any time.

We’ve also found it really helpful to be able to add external recruiters to roles and track candidate history, so we know if someone has applied before and where they came from. This transparency helps us make informed decisions and manage relationships more effectively.

Pinpoint also supports GDPR compliance by removing the need to email or print personal data. All candidate information is securely contained within the system, helping us protect data and manage access responsibly. Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks so much for such a thoughtful and detailed review, Jennie!

It’s fantastic to hear that Pinpoint has supported you across the full hiring journey. Especially happy to hear how intuitive it’s been for your hiring managers and how much time you’ve saved by keeping everything in one place.

And thank you for your feedback on the Cezanne integration.

Thanks again for being with us for over three years. So glad to have you with us!

– The Pinpoint Team

Sophie M.

HR & Administrative Manager

Small-Business (50 or fewer emp.)

10/9/2025

"Complicated Issue solved quickly"

5/5

What do you like best about Pinpoint?

I had a complicated issue with my Pinpoint site and I flagged this to the support team. The nicest thing is being helped by humans rather an automated help. It makes all the difference. The support team are brilliant and kept me in the loop the whole way through. Thank you!! Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

I cant think of any downsides! It is easy to use and we are kept up to date with any changes being made. Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks, Sophie!

We’re so glad our support team could help you quickly and personally — no bots here! It’s great to hear Pinpoint’s making your hiring process easier and less stressful. That’s exactly what we’re aiming for.

Really appreciate your kind words.

Mandy M.

Technical Recruiter

Small-Business (50 or fewer emp.)

9/29/2025

"Phenomenal all around!"

5/5

What do you like best about Pinpoint?

Pinpoint is well designed, seamless, and user friendly. The layout is easy to navigate and the features just make sense. Learning Pinpoint was smooth and easy, and customer support is lightning fast to respond and very easy to work with. I don't have anything negative to report since using Pinpoint, and would highly recommend this ATS to anyone looking. Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

Nothing to note for dislikes - I've been very pleased with Pinpoint thus far! Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks, Mandy!

We’re so glad to hear Pinpoint has been smooth sailing for you — from learning the platform to getting support when needed. It’s great to know it’s saving you time and helping with all the key steps like interview scheduling and candidate comms.

Appreciate the recommendation!

Verified User in Cosmetics

Mid-Market (51-1000 emp.)

8/1/2025

"Always super helpful!"

5/5

What do you like best about Pinpoint?

Everything is very streamlined and easy to use. If there is anything I need help with the Pinpoint team is always quick to respond to my questions! Review collected by and hosted on G2.com.

What do you dislike about Pinpoint?

Sometimes the changes can come on rather suddenly and I have to relearn some things but its never been a big issue. When it goes down its frustrating because we are so dependent on it, but it doesn't happen often!

I really dont like the automatic feature where if I move someone over it will automatically book someone for an interview. I had nothing but problems with this and it would never book a zoom meeting and I ran into so many issues I had to stop using it. Plus, I like being able to review over things before I commit to fully booking someone. Review collected by and hosted on G2.com.

Response from Ryan Lewendon of Pinpoint

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Thanks for sharing this!

We’re really glad to hear that Pinpoint’s ease of use and streamlined features have been helping you—and that our team’s responsiveness has stood out when you’ve needed support.

Totally understand your feedback on sudden changes and automation quirks, especially around auto-scheduling. That kind of control is important, and we’ll pass this along to the product team—it’s exactly the kind of insight that helps us keep improving.

Appreciate you taking the time to leave such a balanced and helpful review!