Compare Google Workspace and Zoho Mail
Featured Products
At a Glance
Market Segments
Small-Business (46.3% of reviews)
Small-Business (74.1% of reviews)
Entry-Level Pricing
$6.00 Per Month
0
Google Workspace
Star Rating
(47,827)4.6 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plans
Zoho Mail
Star Rating
(713)4.4 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Workspace excels in providing a comprehensive suite of tools, integrating email, documents, storage, and meetings all in one platform. Users appreciate the efficiency it brings, allowing for real-time collaboration in Docs, Sheets, and Slides, which enhances team productivity.
- Users say that Zoho Mail stands out for its cost-effectiveness, being free for entry-level users. Many find it straightforward and appreciate its seamless connections to other Zoho applications, making it a viable alternative to Google for those on a budget.
- Reviewers mention that Google Workspace's implementation process is notably quick and intuitive, with many users highlighting the ease of onboarding. This is a significant advantage for teams looking to get up and running without extensive training.
- According to verified reviews, Zoho Mail is praised for its organized folder system, which helps users maintain tidy office communications. The reliable keyword search feature is also highlighted, making it easier to locate specific emails quickly, which is essential for daily operations.
- G2 reviewers indicate that Google Workspace's support quality is generally higher, with users rating it positively for responsiveness and helpfulness. This can be crucial for businesses that rely on timely assistance to resolve issues and maintain productivity.
- Users report that while Zoho Mail is user-friendly and spam-free, it may not offer the same level of advanced features as Google Workspace, particularly in areas like AI integration and collaborative tools, which can enhance overall workflow efficiency.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Zoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Google Workspace
Free Trial is available
Zoho Mail
Free Trial is available
Ratings
Meets Requirements
9.1
37,888
9.0
594
Ease of Use
9.3
38,116
9.0
598
Ease of Setup
9.2
10,029
8.6
265
Ease of Admin
9.0
8,452
8.7
190
Quality of Support
8.6
30,211
8.4
521
Has the product been a good partner in doing business?
9.0
7,778
8.8
180
Product Direction (% positive)
8.7
36,578
8.6
572
Features by Category
File Management
9.2
8039
Not enough data
9.1
8088
Not enough data
9.0
8174
Not enough data
8.9
8214
Not enough data
9.0
7805
Not enough data
Agentic AI - Cloud Content Collaboration
7.6
129
Not enough data
8.0
132
Not enough data
8.0
129
Not enough data
Collaboration
9.0
7582
Not enough data
9.4
8418
Not enough data
9.2
7920
Not enough data
8.8
6865
Not enough data
Administration
9.1
6054
Not enough data
8.9
5874
Not enough data
9.1
5823
Not enough data
8.4
6311
Not enough data
8.7
5303
Not enough data
9.1
6436
Not enough data
Platform
9.3
2154
Not enough data
8.8
1743
Not enough data
8.8
1670
Not enough data
8.8
1510
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.8
2111
Not enough data
8.8
2236
Not enough data
8.7
2051
Not enough data
Business Instant Messaging
9.0
2191
Not enough data
9.0
2241
Not enough data
Business Instant Messaging
9.0
2280
Not enough data
9.1
2349
Not enough data
8.7
1893
Not enough data
Generative AI - Business Instant Messaging
8.4
260
Not enough data
AI - Business Instant Messaging
8.3
254
Not enough data
8.2
253
Not enough data
8.2
251
Not enough data
8.3
252
Not enough data
Agentic AI - Business Instant Messaging
8.2
140
Not enough data
8.3
139
Not enough data
Browser
Not enough data
9.8
14
Not enough data
9.4
14
Not enough data
9.5
14
User Tools
Not enough data
9.0
14
Not enough data
9.5
14
Not enough data
9.7
15
Editing Tools
Not enough data
9.3
14
Not enough data
9.4
12
Workspace Options
Not enough data
9.3
14
Not enough data
9.3
12
Presenter Tools
8.9
2830
Not enough data
8.4
2436
Not enough data
8.3
2320
Not enough data
8.7
2732
Not enough data
Conferencing Options
9.0
3104
Not enough data
9.0
3159
Not enough data
9.1
3278
Not enough data
Application Tools
8.8
2504
Not enough data
8.6
2579
Not enough data
9.1
2877
Not enough data
Agentic AI - Screen Sharing
8.4
229
Not enough data
Platform Basics
8.7
1834
Not enough data
8.8
1824
Not enough data
9.5
1863
Not enough data
Platform Content
8.6
1714
Not enough data
8.1
1717
Not enough data
8.3
1647
Not enough data
9.4
1828
Not enough data
Platform Additional Functionality
8.8
1614
Not enough data
9.2
1717
Not enough data
9.4
1770
Not enough data
Generative AI
8.5
553
Not enough data
8.2
542
Not enough data
7.6
539
Not enough data
8.4
547
Not enough data
7.3
529
Not enough data
8.1
537
Not enough data
7.8
536
Not enough data
Calculating
8.9
1871
Not enough data
8.9
1763
Not enough data
Insights
8.7
1745
Not enough data
8.9
1811
Not enough data
Editing
8.5
1746
Not enough data
9.4
1917
Not enough data
8.9
1801
Not enough data
Functionality
8.7
1604
Not enough data
9.2
1823
Not enough data
9.1
1837
Not enough data
9.6
1929
Not enough data
Applications
9.3
1575
Not enough data
9.1
1378
Not enough data
8.3
1255
Not enough data
Collaboration
9.4
1598
Not enough data
9.0
1243
Not enough data
9.4
1479
Not enough data
Management
9.2
1407
Not enough data
9.1
1291
Not enough data
9.5
1351
Not enough data
Agentic AI - Office Suites
8.1
425
Not enough data
8.2
440
Not enough data
Task Creation
Not enough data
9.1
48
Not enough data
8.9
49
Not enough data
8.8
43
Not enough data
9.1
44
Task Management
Not enough data
9.3
47
Not enough data
9.4
48
Not enough data
8.8
42
Not enough data
9.1
46
Generative AI
Not enough data
8.3
15
Not enough data
8.6
15
Collaboration Tools
9.0
5953
Not enough data
9.1
4197
Not enough data
8.3
3658
Not enough data
9.0
4246
Not enough data
8.9
3985
Not enough data
Meeting Coordination
9.1
5817
Not enough data
8.5
5192
Not enough data
8.8
5473
Not enough data
9.2
4186
Not enough data
Software Type
9.1
5768
Not enough data
9.2
4257
Not enough data
8.9
3833
Not enough data
Agentic AI - Video Conferencing
8.2
398
Not enough data
7.9
402
Not enough data
8.3
399
Not enough data
Survey Management
9.0
1021
Not enough data
9.0
1043
Not enough data
8.4
999
Not enough data
8.9
1016
Not enough data
Survey Customization
8.5
869
Not enough data
8.4
922
Not enough data
8.6
916
Not enough data
8.4
760
Not enough data
Survey Insights
8.8
999
Not enough data
8.4
765
Not enough data
9.0
975
Not enough data
9.0
970
Not enough data
Agentic AI - Survey
8.3
84
Not enough data
7.9
83
Not enough data
8.2
84
Not enough data
Calendar View
9.2
1472
9.0
64
9.2
1435
9.1
65
Shared Calendar
9.3
1493
9.3
65
9.1
1445
9.2
60
Accessibility
8.8
1254
8.9
57
8.7
1310
8.9
57
Integration
9.0
1379
9.0
59
8.9
1353
9.2
53
8.9
1367
9.2
59
Notifications
9.0
1401
9.2
57
8.8
1256
8.9
53
Generative AI
7.8
778
8.0
26
8.2
778
8.3
26
8.1
775
8.1
26
Agentic AI - Calendar
8.2
323
Not enough data
Design
8.7
1420
Not enough data
8.4
1430
Not enough data
8.5
1423
Not enough data
Collaboration
9.4
1538
Not enough data
9.3
1506
Not enough data
File Types
9.2
1520
Not enough data
9.0
1490
Not enough data
8.7
1242
Not enough data
Edit & Revise
9.1
1499
Not enough data
9.0
1450
Not enough data
9.3
1526
Not enough data
Integrate & Embed
9.3
1481
Not enough data
8.9
1317
Not enough data
9.1
1395
Not enough data
Operating System
9.2
1369
Not enough data
9.0
1349
Not enough data
8.2
1095
Not enough data
Generative AI
8.4
772
Not enough data
8.6
760
Not enough data
7.8
748
Not enough data
8.2
749
Not enough data
8.1
744
Not enough data
Agentic AI - Document Creation
7.7
319
Not enough data
Generative AI
8.4
856
8.3
57
8.4
847
8.2
55
8.2
838
8.0
54
8.1
342
6.7
14
8.5
345
7.6
27
7.8
335
7.2
17
Security - Domain Registrar
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
9.7
5
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
7.8
76
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.4
427
Not enough data
8.8
431
Not enough data
8.4
395
Not enough data
8.5
406
Not enough data
Growth
8.4
338
Not enough data
8.5
364
Not enough data
8.5
339
Not enough data
8.1
321
Not enough data
8.6
345
Not enough data
Content
8.9
393
Not enough data
8.8
403
Not enough data
8.7
399
Not enough data
8.4
143
Not enough data
Support
8.4
150
Not enough data
Categories
Categories
Shared Categories
Google Workspace and Zoho Mail are categorized as Note-Taking Software, Calendar, and Email
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Survey, Video Conferencing, and AI Presentation Tools
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.2%
Education Management
8.3%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Information Technology and Services
13.9%
Marketing and Advertising
9.2%
Computer Software
8.6%
Telecommunications
3.1%
Internet
2.7%
Other
62.6%
Alternatives
Discussions
Internet Connection
25 Comments
KP
yes , company can working on it. but company need a focus on real time network customer thingsRead more
Is there a way to see everyone all at once on the screen?
21 Comments
CS
No, there is no way to see everyone all at once on the screen in Google hangouts. If you want that feature go for zoom video conferencing app.Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
SD
Yes you can do it, always you share your docs wit them or you can grant those accounts over your docs. You have multiple ways to do it even sharing by links.Read more
Does this integrate well with other Zoho products?
7 Comments
CA
Yes - I have used Zoho for several years and the integration is much better than similar products.Read more
