# Mailsuite Reviews **Vendor:** Mailtrack.io **Category:** [Email Tracking Software](https://www.g2.com/categories/email-tracking) **Average Rating:** 4.6/5.0 **Total Reviews:** 134 ## About Mailsuite Mailsuite is the #1 free email tracker for Gmail, with over 1,5 million active users. FEATURES: - Email tracking - Personalized mail merge - PDF tracking - eSignatures - PDF watermarking - Screen recording - Polls Follow up with more accuracy. Find out the moment your emails have been read, track the number of clicks, and how many times a recipient has opened the mail, using only your normal Gmail interface. Add our intuitive checkmarks (✓✓) to your email for Gmail read receipts in your inbox. How to use our mail tracker app: ✓ means that your email has been sent, but not opened. ✓✓ mean that your email has been opened. EMAIL TRACKING FOR READ RECEIPTS - See which emails have been read - Stop asking if your colleagues read your emails - Access our dashboard and filter emails that have been ‘read’ or ‘not read’ MAILSUITE FREE - Free and unlimited email tracker for Gmail - Includes "Sent with Mailtrack" signature - Create and manage your mailing lists with Mailtrack Lists MAILSUITE ADVANCED - Extra information on email opens: how long ago and how many times - No Mailtrack signature - Mailtrack Campaigns: Send group emails up to 200 contacts at once - Link tracking - Real-time Gmail read receipts (desktop pop-up or by email) - Daily email tracking reports - Monitored replies for unanswered emails - Reminders - Last read: know if your recipient is engaged with your conversations - Email & phone support - Integrate it with Salesforce or your choice of CRM WHY MAILSUITE? - More than 5 million sign-ups - More than 100,000 customers - 4,5 stars (10,000 reviews) - Featured in Forbes, Mashable, Inc, Lifehacker, The Next Web, Product Hunt... - Used by professionals in: Uber, Yahoo, Harvard College, BBVA, Linkedin… - Safe: Audited by Google’s partner for optimal security ## Mailsuite Pros & Cons **What users like:** - Users highlight the **ease of use** of Mailsuite, making email organization and productivity tracking effortless and convenient. (3 reviews) - Users value the **easy email tracking** feature of Mailsuite, enhancing productivity and providing valuable insights effortlessly. (2 reviews) - Users value the **high accuracy** of Mailsuite in tracking emails, enhancing their overall experience and productivity. (1 reviews) - Users enjoy the **easy implementation** of Mailsuite, making it a quick and hassle-free addition to their workflow. (1 reviews) - Users value the **easy setup** of Mailsuite, appreciating its quick plug-and-play functionality that enhances their workflow. (1 reviews) - Helpful (1 reviews) - Simple (1 reviews) **What users dislike:** - Users are frustrated by the **limitation on scheduled tracked emails** without needing the advanced plan, despite having the pro plan. (1 reviews) - Users note that Mailsuite's performance can be hindered by **slow browser speed** , impacting their overall experience. (1 reviews) - Users are frustrated by the **subscription issues** in Mailsuite, as advanced features require higher-tier plans. (1 reviews) ## Mailsuite Reviews ### 1. Simplifies Email Management and Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Ratan P. | Inside Sales Executives, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Mailsuite?** I use Mailsuite primarily to keep my inbox organized and to track my email productivity. One of the features I particularly appreciate is the simplicity of the tool, which allows me to install a Gmail extension without needing to go back and forth to check on things. This extension is a simple Chrome extension that automatically tracks whenever I send an email, making it an integral part of my workflow. Additionally, Mailsuite provides a dashboard that delivers email productivity reports, giving me valuable insights into how well my emails are performing. The overall ease of setup for Mailsuite stands out to me as well, as it felt like a quick plug-and-play solution with no hassle. Beyond that, the notification system that informs me when my emails are opened or when a link I've shared has been clicked is extremely useful, adding an extra level of convenience and oversight to my communications. **What do you dislike about Mailsuite?** I dislike that Mailsuite does not allow me to send tracked scheduled emails without the advanced plan, even though I have the pro plan. **What problems is Mailsuite solving and how is that benefiting you?** I use Mailsuite to keep my inbox organized, track important emails, and get notified when someone opens my emails or clicks on shared links, boosting my productivity. ### 2. Easy Bulk Emails and Tracking with Google Sheets—Setup Takes a Bit **Rating:** 3.5/5.0 stars **Reviewed by:** James F. | Performance and Mobile Partnerships Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Mailsuite?** Integrates with Google sheets, easy to use and implement. I use it often to send bulk emails and track responses. **What do you dislike about Mailsuite?** Can be tricky to initially set up, but easy once you know the format **What problems is Mailsuite solving and how is that benefiting you?** I need to send bulk emails regularly, and this has made the process much more efficient. ### 3. Superpower for Sales folks **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya A. | Business Development Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Mailsuite?** Works wonders, easy to use, lets you know whats happening behind the scenes **What do you dislike about Mailsuite?** Nothing to dislike as such, maybe it slows down my browser. **What problems is Mailsuite solving and how is that benefiting you?** Sales email - tracking opens and clicks. ### 4. Best tool to track email **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek D. | Senior Manager Business Development , Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Mailsuite?** Its ease to use and high accuracy to track emails **What do you dislike about Mailsuite?** Doesn't work with zoho mail but other than that I love it **What problems is Mailsuite solving and how is that benefiting you?** I work in b2b sales and it is very important to understand the clients intent, every time when client opens the email it gives me notification which help me to share the followup email. ### 5. AxiomPath Review of Mailktrack **Rating:** 5.0/5.0 stars **Reviewed by:** Junlee F. | Sr. Recruitment Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Mailsuite?** As a recruiter who has been a user of this for about 5 years across several companies, this helps me keep track of my emails with candidates, hiring managers, and clients (especially potential ones). It helps me to determine which candidate I should pursue. It makes my day-to-day more streamlined and efficient **What do you dislike about Mailsuite?** I just hope we are able to get the a full data aside from the email being opened. **What problems is Mailsuite solving and how is that benefiting you?** It helps me know which candidate has seen my email. It's like chatting with someone using messaging platforms. Knowing if they have opened my email helps me plan my next move as to how to engage that candidate. That also goes with the hiring managers and clients that I work with. ### 6. THE BEST TRACKER WITH THE BEST EFFICIENCY AND NO LAG **Rating:** 5.0/5.0 stars **Reviewed by:** Aadhar A. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2024 **What do you like best about Mailsuite?** its best part is that it integrates with gmail so perfectly along with its ease of implementation **What do you dislike about Mailsuite?** Nothing is least favourite all are great **What problems is Mailsuite solving and how is that benefiting you?** Accurate Email Tracking along with the Hot Conversation feature is so dope ### 7. MAILSUITE REVIEW **Rating:** 5.0/5.0 stars **Reviewed by:** ANUPRIYA S. | Sub Core Committe Head of Xavier's photography Society (Xposure) , Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Mailsuite?** Mailsuite is easy to use, mainly excellent for tracking emails which I have sent, and it also shows how many times the reciever has read the mail. **What do you dislike about Mailsuite?** This application cannot be used on a smartphone, and all the advanced features are available in the premium version. **What problems is Mailsuite solving and how is that benefiting you?** I can track multiple mails that I have sent and keep a track how many times it has been opened and at what time the receiver has received it and read the mail. It is a simple app that helps to make further decision of follow up mails. ### 8. My email tracker to check who reads my email! **Rating:** 5.0/5.0 stars **Reviewed by:** rogelyn t. | Coordinator at The CMO Network & Content Marketing Virtual Summit, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2024 **What do you like best about Mailsuite?** It helps me evaluate the effectiveness of my email strategy by tracking client engagement, allowing me to identify areas for improvement based on whether clients read our emails. **What do you dislike about Mailsuite?** Nothing to dislike, it helps our company a lot to be on track. **What problems is Mailsuite solving and how is that benefiting you?** Tracking if the receiver already read my email, so I know the next step should I take. ### 9. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Mailsuite?** It is very easy to implement and the integration is seamless and easy to use **What do you dislike about Mailsuite?** The only annoying thing is the number of pop-ups that appear if you don't have the paid version **What problems is Mailsuite solving and how is that benefiting you?** Reminds me to follow up with people after emailing them. ### 10. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Nicodel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Mailsuite?** I like Mailtrack because it's simple to use and you can track every email you send. It can give you relevant information such as how many times your email was read or who read your email etc. **What do you dislike about Mailsuite?** The least helpful feature about Mailtrack is that they still don't enable the option or an application to use this program or synchronize it with your smartphone. **What problems is Mailsuite solving and how is that benefiting you?** Thanks to Mailtrack I'm able to track every email that I send and have information and details on how many times my email was opened or any link was clicked on and who of my recipients read the email. ### 11. Mailtrack Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Mailsuite?** What I appreciate about Mailtrack is its ability to provide valuable insights on email engagement. It allows me to track the status of my emails, such as whether they have been opened or clicked. Additionally, I find it helpful to determine if a conversation is currently active and receiving a lot of attention. **What do you dislike about Mailsuite?** One aspect that I find disappointing is that the pro version of Mailtrack does not include the mail merge feature. Previously, I was able to utilize mail merge within the pro version, but unfortunately, it is no longer available. To access the mail merge functionality, an upgrade to the Advanced plan is required. **What problems is Mailsuite solving and how is that benefiting you?** It provides the convenience of knowing whether your email has been read or not. This feature simplifies the decision-making process of whether to send a follow-up email or not. ### 12. Nice tool for email tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Andres P. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Mailsuite?** Mailtrack is a good tool that has allowed me to track every email I sent for my clients. It tells me either if the customer received my email or if my customer read it. It's very useful **What do you dislike about Mailsuite?** The fact that I dislike about mailtrack is that it does not have a mobile app so it means that whenever you send an email from you phone then that email will not be tracked. **What problems is Mailsuite solving and how is that benefiting you?** Ever since I use Mailtrack I'm able to be more productive and know the effectiveness in all my emails since I know when my customer reads my email and also how many times they have opened it. ### 13. Efficient Mail Tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Mailsuite?** The best think about mailtrack has to be its real time update when a person sees the mail. It is also very useful to know who has seen the mail and how many time each individual has seen a mail. The ability to track status every individual in a group mail is a gamechanger. **What do you dislike about Mailsuite?** There not much to not like about Mailtrack expect that its premium plans are a bit expensive,otherwise it is a great tool for tracking the status of cold emails. **What problems is Mailsuite solving and how is that benefiting you?** Since i'm into sales, Mailtrack has greatly helped me in knowing the status of my cold emails. It also provides reminder emails to remind us about the status of the emails sent. Great tool overall. ### 14. Email Tracker and Realtime Openers for Gmail **Rating:** 5.0/5.0 stars **Reviewed by:** Vimal M. | Project Head - Inside Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Mailsuite?** It is helpful to know when & who opens your email from your recipient list. and also track how many times they open or forwarded to any other persons. Its rate is affordable. **What do you dislike about Mailsuite?** It is under evaluation so not found anything so far. Sometimes the track details did not provide for a few emails and it says "Email not tracked" but the rest of the functions are good. **What problems is Mailsuite solving and how is that benefiting you?** As it is helpful to know when & who opens your email from your recipient list. and also track how many times they open or forwarded to any other persons. However, Based on Mailtrack's reports we can communicate with the recipient. ### 15. Good email tracking tool **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Mailsuite?** I really like Mailtrack because you can receive read receipts, indicating when and where your emails were opened. This allows me to follow up at the right time. **What do you dislike about Mailsuite?** What I don't like about Mailtrack is that sometimes some clients block this type of extentions. As a result, there can be instances where email opens are not accurately tracked, leading to false positives or negatives in the tracking data. **What problems is Mailsuite solving and how is that benefiting you?** With Mailtrack I know when one of my customers receives and opens my email so I know after that when it's a good time to approach them based on the time of reception. ### 16. Good Experience with this Email Tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Ancel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2023 **What do you like best about Mailsuite?** The most helpful feature that Mailtrack has is that you can track clicks on links within your emails, allowing you to gauge the effectiveness of your links and content. **What do you dislike about Mailsuite?** What I don't like about Mailtrack is that email tracking may not work consistently across all email clients, potentially leading to inaccurate tracking results. **What problems is Mailsuite solving and how is that benefiting you?** Thanks to Mailtrack I'm capable now to make informed decisions about when to follow up on a customer, how to tailor my messages, and which customers are more engaged. ### 17. Awesome tool to track your outbound email campaign **Rating:** 5.0/5.0 stars **Reviewed by:** Jeetesh H. | Sales Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Mailsuite?** I can instantly see who opened my email and how many times. This gives me an idea to attempt for a follow up on the ones that I should go for immediately. **What do you dislike about Mailsuite?** If there can be a feature that can also reveal the email id of the person to whom the email is forwarded internally. But I guess that feature is not legal to build due to data privacy issues. **What problems is Mailsuite solving and how is that benefiting you?** Track who opened the email and clicked the link. ### 18. Outbound prospecting was never easy before this **Rating:** 4.5/5.0 stars **Reviewed by:** Divyam S. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Mailsuite?** It immediately tells me the who opened my email and how many times which gives me a clear indication of the prospect is interested in the content / email if its getting opened multiple times. **What do you dislike about Mailsuite?** It should have a feature where we can create a template from the system and do bulk emailing. **What problems is Mailsuite solving and how is that benefiting you?** Help in finding out who has opened the email or not. IF the prospect hs clicked on a particular link with in the email. ### 19. Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Ericka H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2023 **What do you like best about Mailsuite?** I really like working with Mailtrack because is a program that tracks all your emails and you can have real useful information regarding the effectiveness of your inbox **What do you dislike about Mailsuite?** I personnally think that the only feature that Mailtrack is missing is the option to track mails of follow up over the phone because when you send an email with you phone it does not work **What problems is Mailsuite solving and how is that benefiting you?** Thanks to Mailtrack I'm able to see if the recipient has read my email or if he has received it. It is super useful when you're contacting new leads and for email campaigns. ### 20. Best and affordable mail tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Mailsuite?** I love about Mailtrack the different options that the platform gives me to track emails for my clients and my internal team and the pricing is the best because is affordable. **What do you dislike about Mailsuite?** Well the thing that I don't like about this is that when you send emails from your phone if you use for example the gmail app then your email will not be tracked **What problems is Mailsuite solving and how is that benefiting you?** I use it to track on all my clients and to know if the new business leads email that I get from another platform receive my emails so I'm able to see if my emails are going to the right mail ### 21. Best tool for tracking your emails **Rating:** 5.0/5.0 stars **Reviewed by:** Angel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Mailsuite?** Well for me, Mailtrack is a snitcher because it tells you how many times the receiver has read your email and it's actually a great great tool to know if effectively the person received your email **What do you dislike about Mailsuite?** I don't like about Mailtrack whenever I use the application on my computer for outlook email; sometimes it presents bugs. However, it works well when I use it in the google browser. **What problems is Mailsuite solving and how is that benefiting you?** Knowing when someone read or received an email of mine is not a problem since Mailtrack exits because it tracks perfectly your email and this helps a lot on the email sending proficiency. ### 22. Been very handy i can see when my mail has been opened which is great to know when job hunting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Mailsuite?** Checking if mail received tracking first open. Resposivnes can see the frequency increase if i am about to get an offer its great!@@ **What do you dislike about Mailsuite?** Would love a once off payment option i despise subscription **What problems is Mailsuite solving and how is that benefiting you?** None atm just tracking ### 23. Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Mailsuite?** I highly recomment this extension because it's the best snitcher. You can know when anyone reads, seems and opens you email and it's good if you need proof of that **What do you dislike about Mailsuite?** About this software I don't like that it doesn't tell you who specifically read your email in case that you have sent an email to several people (to a list of emails) **What problems is Mailsuite solving and how is that benefiting you?** I bought the pro suscription because I tried the free one and loved it. I use it for my work email as well as my personal email. I can know when a recipient sees my email ### 24. Best email tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Mailsuite?** I like Mailtrack because I can have useful information on the traceability of my emails and know if I am sending them to the right address and increase levels of proefficiency **What do you dislike about Mailsuite?** The least helpful thing I find about this software is that there is no way that you can have that traceability when you're using your mobile like sending emails from the phone **What problems is Mailsuite solving and how is that benefiting you?** Like Insaid before this increases levels of productivity and efficiency because you know when your customer read or received your email. And the pricing is also reasonable ### 25. easy solution to track your emails in Gmail **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Mailsuite?** Mailtrack is an easy solution to track the opening of your email from gmail. It effortlessly generates reports with timestamps **What do you dislike about Mailsuite?** Not much to dislike. Let's say that it is good for single to low number of receivers and not for big mail campaigns **What problems is Mailsuite solving and how is that benefiting you?** it helps me to check who read my emails and when ### 26. A great tool for outbound lead generation via Email campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Rounika J. | Senior Enterprise Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Mailsuite?** Open and read rate insights is the best according to me! **What do you dislike about Mailsuite?** Few limitations on integration and customization front. **What problems is Mailsuite solving and how is that benefiting you?** Outbound lead generation via email campaigns. ### 27. Great Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Mailsuite?** helped me track all of my emails, including attachments, and forward them to get sales **What do you dislike about Mailsuite?** My IT team rejected the use due to permissions **What problems is Mailsuite solving and how is that benefiting you?** Getting traction with targets for large deals we are working on ### 28. Best tracking and bulk email tool for me. **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Carla R. | Developer Programing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Mailsuite?** Knowing that a potential customer has opened your email and being able to make immediate contact when that happens is very good for business. **What do you dislike about Mailsuite?** I didn't find any disadvantages, but benefits. **What problems is Mailsuite solving and how is that benefiting you?** Knowing if the contact received the email, if the proposal email was opened. It helps me to close more deals. ### 29. Easy email tracking add on **Rating:** 4.0/5.0 stars **Reviewed by:** Rodolfo S. | inside sales specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about Mailsuite?** It's an easy add-on with great pricing to get control of who is reading your emails **What do you dislike about Mailsuite?** If you don't use the paid version could be annoying **What problems is Mailsuite solving and how is that benefiting you?** It's an easy add-on with great pricing to get control of who is reading your emails and sends you a daily tracker ### 30. Great mail tracking solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Abayomi O. | Regional Mentor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2022 **What do you like best about Mailsuite?** Mailtrack is user-friendly and customizable. It helps in monitoring email engagement activities. We can know if our emails sent internally or externally are read and also know if the links and attachments are viewed. This helps significantly in marketing and sales, but also to understand how people generally react to our newsletters sent to them. I like that I can receive notifications when someone opens a mail I sent, then I do a follow-up when needed. **What do you dislike about Mailsuite?** Mailtrack is a simple tool for tracking mails, it does its job perfectly well, so I cannot complain or say I have any dislikes. I have other products that can do more, however. **Recommendations to others considering Mailsuite:** Mailtrack can be used for monitoring and tracking emails sent within and outside your organization. It is of great help, especially to sales teams that need to do follow-up communications to help their campaigns. I recommend it because it is simple to use and very effective. **What problems is Mailsuite solving and how is that benefiting you?** With Mailtrack, we can do a quick and timely follow-up on emails sent, delivered, and read. We get notified and then continue the process of email communication. The HR department uses Maitrack to monitor how staff engages with publications and important notices sent to our mails. ### 31. Solid tracking, with a gap or two **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Mailsuite?** Ease of setup and use, output to csv files, notifications and alerts for events of importance. The pricing is fair and reasonable, even considering the free options out there. **What do you dislike about Mailsuite?** Other tracking software provides location/IP info, and this doesn't. While there are good privacy reasons to withhold that information, I cannot tell when an email is forwarded. Flagging that an email has been forwarded doesn't require sharing specifics around the location. I think the mobile solution is a bit complex and limited -- but versus some others in the space it is nice that they have one. Also it would be nice if there were more options to sort and search for different patterns within the web app and then output to csv, for instance -- multiple opens and click. Show when there has been a response. **What problems is Mailsuite solving and how is that benefiting you?** Want to target in sales only those that are really interested in what I am selling -- whether they are opening and reopening, forwarding direct emails is an excellent indicator of such engagement. ### 32. My review for Mailtrack **Rating:** 5.0/5.0 stars **Reviewed by:** Anusha M. | HealthCare Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Mailsuite?** The best feature I found is we can get the reports daily, we cannot have to wait thinking that the mail is being opened or not. Also, we can get notified once a mail is opened by the receivers. **What do you dislike about Mailsuite?** I do not have any complaints about using this feature, It's a great feature and it's for free. **What problems is Mailsuite solving and how is that benefiting you?** Being notified every time a receiver opened a mail, I have applied to business email so that I can track whether it's opened or not. User friendly, we can apply to any type of device. ### 33. Best email tracking service **Rating:** 5.0/5.0 stars **Reviewed by:** Lakshya Raj K. | Technical manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Mailsuite?** There are not much software or plugin are available for email tracking, but mail tracking is one of the best software, the options to check links and the counts of email opened are fantastic **What do you dislike about Mailsuite?** Sometimes it counts the self-clicked email as well, the mobile plugin can be improved further. **What problems is Mailsuite solving and how is that benefiting you?** I can track if my clines are opening the email or not or how many times the email, been opened. This helps me to have an idea of whether the person/party is interested or not. ### 34. Each & every email can be tracked easily **Rating:** 4.5/5.0 stars **Reviewed by:** Bikash P. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2021 **What do you like best about Mailsuite?** The most beneficial feature of Mailtrack is that it is highly capable of tracking every email sent. Amazingly, I get a notification whenever the recipient clicks and opens the emails I have sent. **What do you dislike about Mailsuite?** Though it also has an email attachment clicks tracking feature, its reporting is not entirely accurate as sometimes it fails to follow even the clicked and opened the attachment. And, another dislike is that it only works on Gmail. **What problems is Mailsuite solving and how is that benefiting you?** The entire experience with Mailtrack has been beneficial. Previously, I had no clue if the sent email has been ever checked or not, but now with this easy but powerful email tracking tool, I can track every email in real-time. Also, I can find out the engagement and interest of the recipient of my email through this tracking tool. ### 35. Mailtrack Delivers! **Rating:** 5.0/5.0 stars **Reviewed by:** Gary C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2021 **What do you like best about Mailsuite?** Reliable, easy to use. Mailtrack tells you if an email has been delivered and whether it has been delivered or not. Also can create reports for campaigns etc. **What do you dislike about Mailsuite?** The program does not seem to track bcc or cc`s. Not a huge deal; you just have to send emails one at a time. **What problems is Mailsuite solving and how is that benefiting you?** Mailtrack saves me money Part of my business is sending material out by email. Some clients would swear that they never received the materials. By installing Mailtrack, I could prove that not only did they receive the materials but had opened and read them. This cut down on refunds and resolved customer disputes amicably. All you had to do was send them the Mailtrack report. Result=dispute over. ### 36. Amazing Software **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2020 **What do you like best about Mailsuite?** I love that I know if someone read my email or not. It lets me know if I need to email again or call. It gives me invaluable data. **What do you dislike about Mailsuite?** If I send to multiple people software can't tell who opened the email. Also if I use my phone it won't work. Overall great software though! **What problems is Mailsuite solving and how is that benefiting you?** I just want to know if my clients and employees read my emails. Benefits are clear as day and they are indeed great benefits! ### 37. Good app! **Rating:** 3.5/5.0 stars **Reviewed by:** Gabriela d. | entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Mailsuite?** Tracking my e-mails, letting me know when someone opened the e-mail I sent. **What do you dislike about Mailsuite?** I find the organization of the folders a little bit confuse. **What problems is Mailsuite solving and how is that benefiting you?** Knowing when a client have opened the e-mail I sent. ### 38. Great mailtrack **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge M. | Consultor de implantación estratégica y transformación organizacional, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2020 **What do you like best about Mailsuite?** Easy to install and quick and continuous feedback **What do you dislike about Mailsuite?** Little to add here, I went from the free part to the PRO, and honestly, it is a very useful tool. As a recommendation, it would be nice if the tool gave you visual feedback with indicators like: penetration (emails sent/emails opened), effectiveness (emails with links clicked/emails with clicks sent), etc. If you could have these indicators by months, even monitor some contacts you send to (example: seeing the effectiveness in opening links to members of a company you are working with gives an idea of the improvement in leadership and communication you are deploying with them). **Recommendations to others considering Mailsuite:** Great for tracking your actions both commercial and project MANAGEMENT with clients and teams. **What problems is Mailsuite solving and how is that benefiting you?** I realize the effectiveness of my business actions with clients and project tracking. Currently, with the "Campaigns" solution, it works very well for me, especially when I want to see the effectiveness of sending information about products and services. ### 39. Mailtrack: Email tracking **Rating:** 3.0/5.0 stars **Reviewed by:** Arihant J. | Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about Mailsuite?** Mailtrack is a very simple tool for email tracking. Its simplicity and ease of use are what I like the most. It has a plan available free of cost and the features it provides are quite sufficient for email tracking. It notifies when your email is opened and also notifies if it is opened multiple times by marking it as a hot conversation and we can even check the number of times it was opened. It's very easy to set up and it takes very few clicks to install and attach to your email. Once installed, you don't have to bother about enabling it for every email and it is automatically enabled for every email you send. Also, I have noticed that in some other email tracking applications, you may get a notification if you yourself open the very email after some time. However, Mailtrack doesn't through such bogus notifications. Although I have not switched to the paid version yet, I have used the paid version in one of my colleague's system and it had amazing featured that lets you do more with your tracking ambitions. **What do you dislike about Mailsuite?** I am using the free version of Mailtrack and it indeed has some drawbacks but I absolutely understand and that the features offered for free are just sufficient enough. However, the free version adds a 'Sent with Mailtrack' icon at the end of the email that has to be removed manually before sending every email. The worst part is if you fail to remove it manually and if the email is meant for some professional purpose, it may leave a bad impression on the receiver (maybe! Though I feel that the professionals do understand that using such a tool is absolutely fine. However, it may make things worse if that mail is further forwarded to other recipients). I have come across some other tracking tools that offer free service with many additional features. Many of my colleagues shifted to those applications but I didn't shift since I didn't realize the very need and my objectives were pretty much being fulfilled through mailtrack. Also, mail track doesn't offer email scheduling feature in the free version which is another big drawback. **Recommendations to others considering Mailsuite:** Mailtrack is a good application to track emails. It's easy to set up and use and can offer you all the essential features for mail tracking. It might not be the best one in the market and there are other similar products that offer the same or even more and better features. The bottom line is, you can surely consider investing in mailtrack for the purpose of mail tracking. It offers multiple features that can assist in the operations of your organization. **What problems is Mailsuite solving and how is that benefiting you?** I was involved in an endeavor that demanded me to draft customized emails and sent them to academicians and to the industry. I also had to send follow-ups in case I didn't get a reply to my emails within a particular period and knowing if my mail was opened or not in the first place helped me in drafting efficient follow-ups. This is the problem that I intend to solve through mailtrack. It's important for me to track the activity of the recipients of my emails. The knowledge of the same further helps in analyzing the effectiveness of emails and hence, in customizing the emails to increase the chances of getting a reply. For instance, mailtrack turned out to be very helpful when I was mailing organizations for attracting sponsorship and to institutes for marketing. Not only it helped me in tracking updates but also allowed me to send follow-ups in a better and personalized way. ### 40. Great value & easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2021 **What do you like best about Mailsuite?** I like that this is seamless to use and it starts working right after you install the google chrome extension. **What do you dislike about Mailsuite?** Wish they would expand and add some more features. **What problems is Mailsuite solving and how is that benefiting you?** It shows what people read my emails, click on links, and when they do click on the link. ### 41. GREAT WAY TO TRACK EMAILS! **Rating:** 5.0/5.0 stars **Reviewed by:** Fatima C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Mailsuite?** I work in education and with distance learning, I need to keep track of my students and make sure they read the emails I send to them or their parents for important paperwork and completing assignments. **What do you dislike about Mailsuite?** When sending an email to multiple participants, I wish it would tell me which participant opened the email instead of just sending a message saying "one of the participants read the email" **Recommendations to others considering Mailsuite:** If you are an educator, I definitely would recommend mailtrack. It helps in tracking emails from parents, students, and coworkers. **What problems is Mailsuite solving and how is that benefiting you?** The only problem is it not notifying me which participant opened the email. Benefits are the daily digests of which emails I sent is super helpful since i send so many daily. ### 42. One of the most helpful tools for lead engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandra S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **What do you like best about Mailsuite?** This extremely easy to use tool can be added as an extension to your browser and lets you monitor how efficient your emails are. It informs you whether your email has been received, opened, and approximately how many times it has been read. It has different types of notifications (e.g you can choose to be alerted when your email is being checked frequently or when an email has been opened again after a long time). It has very reasonable pricing and the free version is good enough for a small business. **What do you dislike about Mailsuite?** Can sometimes give wrong reports about the number of times the email has been ready especially if it's sent to a group of people. **Recommendations to others considering Mailsuite:** This is a simple tool that can be installed as a browser extension. Not what you want if you are looking for a complex CRM tool. **What problems is Mailsuite solving and how is that benefiting you?** With the Mailtrack reports, I know now which customers are more interested in my services and that lets me focus on them. It also helps me guess which of my email are better at catching the attention of leads. ### 43. Perfect app for tracking customers behavior **Rating:** 4.5/5.0 stars **Reviewed by:** Seute I. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Mailsuite?** Activity dashboard of the app. It is very useful to track my customer's interest in my email or proposal. **What do you dislike about Mailsuite?** Actually this my first time that I am using this kind of app. So it is some kind a fascinating for me. I can't find any dislike till the time. **What problems is Mailsuite solving and how is that benefiting you?** Daily basis we need to send many emails to our new clients as well existing clients. We includes our product links as well in those emails. So by this app & its activity board we got to know our client activity that how many times he read the email, How many he times he opened our product link. We treat our customer by their activity. ### 44. Best ever Mail management Application **Rating:** 5.0/5.0 stars **Reviewed by:** Lovish S. | Placement Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Mailsuite?** A dashboard which keeps track of all my mails, when it is seen and how many times. It sends me a notification after 24 hours if the mail is not read. It provides a link click report as well. **What do you dislike about Mailsuite?** There is particularly nothing to hate about this application. So neatly designed and I use it daily. **Recommendations to others considering Mailsuite:** I would highly recommend this product. **What problems is Mailsuite solving and how is that benefiting you?** Being a University student, I send a lot of mails. I send mails for assignment submission, professional meeting, apply for internships and lot more. I am the kind of person who uses his mail more than WhatsApp. This application comes right there. It helps me keep a track of all my mails. ### 45. This is the best email tracking I've ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Todd B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2020 **What do you like best about Mailsuite?** The best thing about this product is getting real time notifications when my emails are opened. I also like the weekly reports on my emails that were opened and clicked on. **What do you dislike about Mailsuite?** I also use Salesforce and when I open an email that has been sent in salesforce, it activates the opened email notification as if the customer is opening the email. I'm sure they are working on this issue. **What problems is Mailsuite solving and how is that benefiting you?** I am now able to verify that my customers are actually seeing my emails. Which means no more wondering if my customers and potential customers are getting my emails. ### 46. Email tracking software in order to build sales strategy **Rating:** 4.5/5.0 stars **Reviewed by:** Marina V. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2020 **What do you like best about Mailsuite?** It makes it possible to see how many times the emails of the sales team were read. With the information about the interest of the customer, we can offer some attractive options that satisfy the requirement of the clients. It is helpful in the reverse situation as well, we do not lose much time in case we see the potential client is not interested in the service we sell. **What do you dislike about Mailsuite?** I have nothing to say about the cons of the software,. It pretty meets all the requirement of mine **Recommendations to others considering Mailsuite:** Your marketing team has the approach of insisting that annoys the customers a lot **What problems is Mailsuite solving and how is that benefiting you?** It helps to track the emails, to measure how much interest the clients have that leads to making the suitable offer which is convenient for the company profile of the potential customer. ### 47. Been using Mailtrack for years **Rating:** 5.0/5.0 stars **Reviewed by:** Dean W. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2020 **What do you like best about Mailsuite?** Mailtrack can be used as a browser extension to track your emails. The extension gives complete information about when and how many times the email you'd sent was opened. The type of device from which the recipient opened the message is visible. **What do you dislike about Mailsuite?** You have to manually delete the Mailtrack symbol under every email you write and every time you delete it you get a pop-up recommending you to buy premium. It is really annoying but I guess it's a small price to pay for free service. **Recommendations to others considering Mailsuite:** If you are looking for a reliable and free solution Mailtrack is the best choice for you. **What problems is Mailsuite solving and how is that benefiting you?** Now I always know if my email has been received and if it has caught the interest of the recipient. ### 48. Easy to install and very useful **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa S. | Business intelligence, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2020 **What do you like best about Mailsuite?** It shows almost in real time the opening of the email and then shows the number of times the email was read, and I receive a report with the openings of the emails from the previous day. Very useful tool for the commercial team, market intelligence, or simply to understand who gives more importance to your emails within the team. **What do you dislike about Mailsuite?** In the version I use, when I send an email with more than one recipient or with a copy, I get confused about who and when opened the email. Maybe the Pro version doesn't have this problem. **What problems is Mailsuite solving and how is that benefiting you?** I can approach the person who I know is aware of the matter because they have already opened the email. ### 49. An excellent way to verify my communication. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2020 **What do you like best about Mailsuite?** The ease of handling and operation, the quality of performance in Gmail, its notifications, and the response speed. You no longer have the doubt of whether your email was seen or not, considering the possibility that some email might go to the Spam folder. Certified communication. An excellent opportunity for all group email sends where we need to confirm the receipt of the sent material in a timely and proper manner. **What do you dislike about Mailsuite?** That it doesn't work with Safari or with Mail on Mac OS. Apple users are looking forward to it with great anticipation. **Recommendations to others considering Mailsuite:** Make use of the free version to verify the quality of the product and service. In a few days of testing, you can verify the usefulness of the application. The simple fact of observing the confirmation of the reception and reading of all your messages encourages you to seek improvement in the quality and quantity of information offered by Mailtrack. Its constant feedback allows you not to forget any of the messages sent and thus be closer to your clients. Without a doubt, in these times where communication is so relevant, Mailtrack takes us a step further. **What problems is Mailsuite solving and how is that benefiting you?** The tracking of my clients' receptions and responses. No more doubts about unwanted emails. The doubt about the reception and reading of an email message is completely resolved. Having the possibility to correct any error almost in real time. A constant verification that the communication is being effective. ### 50. Mailtrack Analysis in Client Prospecting **Rating:** 5.0/5.0 stars **Reviewed by:** Raiana H. | Professional Sales Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Mailsuite?** Being able to analyze the email open rate and the hottest ones, opened more frequently. It helps a lot to measure the interest of new customers. **What do you dislike about Mailsuite?** The Mailtrack screen is large and takes up a lot of the screen when I open a tracked sent email. **Recommendations to others considering Mailsuite:** "Excellent for client opening analysis and allows other measures based on the generated data." **What problems is Mailsuite solving and how is that benefiting you?** I can perceive that talking with clients is being considered, and when they don't open an email or forget it, I send a new email or use another communication channel. ## Mailsuite Discussions - [Can I use MailTrack for my personal issues? 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