--- title: Postal by Sendoso Reviews meta_title: 'Postal by Sendoso Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 408 reviews by the users' company size, role or industry to find out how Postal by Sendoso works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 408 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Postal by Sendoso Reviews **Vendor:** Sendoso **Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 408 ## About Postal by Sendoso Postal is the leading intelligent gifting platform that helps thousands of businesses increase their pipeline, retain customers, and reward employees. The platform and its global marketplace enable customers to automate direct mail, manage branded company swag, and send personalized gifts, all while centralizing cost and reducing waste. Postal is the everything app for gifting, integrating seamlessly with your favorite workplace tools including Salesforce, Microsoft, Google, Hubspot, and Workday. This allows you to automate and track sends and spending effortlessly. Learn more at postal.com. ## Postal by Sendoso Pros & Cons **What users like:** - Users find Postal's **ease of use** exceptional, making it simple to send thoughtful gifts and appreciate others effortlessly. (25 reviews) - Users love the **unique gifting options** from Postal, effectively connecting with prospects and brightening their day. (22 reviews) - Users love the **diverse gifting options** of Postal, making it easy to connect with prospects during any occasion. (16 reviews) - Users love the **ease of sending** gifts through Postal, making customer appreciation seamless and enjoyable. (14 reviews) - Users love the **customization options** in Postal, making gift sending personal and tailored to recipients' preferences. (13 reviews) - Users love the **personalization options** found in Postal, enhancing their gifting experiences for any occasion. (12 reviews) - Selection Variety (9 reviews) - Gift Giving (8 reviews) - Ordering Process (8 reviews) - Automation (7 reviews) **What users dislike:** - Users find the **limited gifting options** of Postal restrictive, desiring more variety and personalization for improved experiences. (5 reviews) - Users desire more **gift options** in the Postal marketplace, especially for events and international availability. (4 reviews) - Users often feel a **limited selection** of gift options, wishing for more variety throughout the year. (4 reviews) - Users find the **UX Improvement** of Postal challenging, facing glitches and navigational frustration hindering their overall experience. (4 reviews) - Users find the **complex user interface** frustrating, making simple gifting tasks unnecessarily complicated and time-consuming. (3 reviews) - Users express a desire for more **international availability** , indicating limitations in options outside the US. (3 reviews) - Email Issues (2 reviews) - High Prices (2 reviews) - Integration Issues (2 reviews) - Users find the **limited customization** options for Postal by Sendoso restrict their ability to personalize gifts effectively. (2 reviews) ## Postal by Sendoso Reviews ### 1. Great, easy to use product and very helpful team at Postal! **Rating:** 5.0/5.0 stars **Reviewed by:** Neville H. | Enterprise Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Postal by Sendoso?** Postal takes the logistical stress out of offline marketing from a sales, marketing and customer success perspective. Their team is extremely responsive and helpful pre and post-sales. **What do you dislike about Postal by Sendoso?** The ability to send gifts internationally is understandably more challenging but it is something they are already improving to make that easier for a larger number of items. This has already improved substantially in the past year since we've been working with them. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal.io and their team is helping our sales, marketing and customer success teams to quickly and easily utilitze offline marketing to allow us to stay focused on our core business. The time it has saved us given that we no longer have to run to UPS/FedEx etc. alone has been a significant ROI. ### 2. Postal is a useful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Postal by Sendoso?** Easily allows you to manage relationships with prospects who might otherwise not know you exist. **What do you dislike about Postal by Sendoso?** Depending on what your company has set for you there can sometimes be a lack of variety in the gift selection. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal allows you to send gifts to prospects as a way to thank them for participation or introduce yourself in a more meaningful way. ### 3. Great for gifting in 2023 **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal K. | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Postal by Sendoso?** Very resourceful to find unique gifts for our prospects **What do you dislike about Postal by Sendoso?** Not having open availability to all gifts all the time **What problems is Postal by Sendoso solving and how is that benefiting you?** gifting in 2023 ### 4. Convenient Gifting for All! **Rating:** 4.0/5.0 stars **Reviewed by:** Jill R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Postal by Sendoso?** Takes the hassle out of client gifting! Saving us so much time to focus on other areas of the business. We also love their international shipping options along with the marketplace. **What do you dislike about Postal by Sendoso?** It is sometimes hard to navigate and find orders that we have placed or sent out. Also when we want to search for a product, it doesn't always come up. **What problems is Postal by Sendoso solving and how is that benefiting you?** We are saving a lot of time by having Postal curate our gifts and ship them out for us. They take the guess work out of client gifting for us - whether it is an employee gift or client gift! ### 5. Great Swag Management Tool with the Right Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Postal by Sendoso?** Postal is easy to use, set up, and manage. The integrations fit right with our tech stack, making the switch to them as our swag/offline gifting tool an easy fit. **What do you dislike about Postal by Sendoso?** The biggest challenges in using Postal are related to logistics management - an issue we've seen across most vendors in the space. A lot of that is out of Postal's control, everything else is great. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is solving a few problems for us - virtual event management, direct-mail automation (especially for ABM strategies), and the ability to send promotional products for all use cases across the company. ### 6. Great Agency Gifting Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Troy V. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2023 **What do you like best about Postal by Sendoso?** Postal has been a breeze to work with and extremely helpful throughout the entire process. Whether it has been providing recommendations on best practices or the actual platform itself, the entire Postal experience has been phenomenal. **What do you dislike about Postal by Sendoso?** If I had to come up with one downside of Postal it would simply be selection - the platform already has a ton of selection but as long as you have a scalable UI to easily filter through a large selection (which they do), more never hurts! **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal provides us with a flexible platform that allows for both one-off/custom and pre-set/triggered gifting to help our business better our prospective and client experience. ### 7. Growing tool with a lot of versatility **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander W. | Senior Manager, Demand Generation, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Postal by Sendoso?** It has a solid gift catalog and integrations were easy to set up (and are easy to use.) There's been a lot of nice surprises like ChiliPiper calendar integrations and more. **What do you dislike about Postal by Sendoso?** Some of the UI isn't very intuitive. Regularly used functions feel hidden away in product menus. Other times, easy tasks feel like they have to be done in backwards ways due to limitations with the platform. **What problems is Postal by Sendoso solving and how is that benefiting you?** Sending out swag is no longer a chore involving packing gifts, printing labels, and so on. We can easily activate gifting campaigns and reach prospects with much less legwork. ### 8. Postal- amazing tool to personalize sales outreach! **Rating:** 5.0/5.0 stars **Reviewed by:** Madeleine H. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Postal by Sendoso?** I am an AE so finding ways to stand out in my outreach (as well as finding ways to stay top of mind while navigating a deal) is crucial. Postal is a great and unique way for me to get people's attention and demonstrate interest. I've had amazing responses to personalized gifts I've sent, and I love how it brings a human element to my sales approach. 10/10! **What do you dislike about Postal by Sendoso?** No dislikes at the moment- their customer team is incredibly responsive and helpful so any issues I have run into during my onboarding have already been swiftly resolved. Kudos to their CS team/chat for being extremely on point with any and all questions while navigating the app. **Recommendations to others considering Postal by Sendoso:** Please consider using Postal as they help smaller businesses vs. large corps- love their products! **What problems is Postal by Sendoso solving and how is that benefiting you?** I've been working to stand out in my outreach, and Postal has given me the tools to send amazing gifts that set me apart from the crowd and allow me to rise above the noise. **Official Response from Amy Schwartz:** > Hi Madeleine, I'm so happy to hear that you are breaking through the noise with Postal. Keep crushing it! Best, Amy ### 9. Great gifting platform for engagement, swag, and influencing pipeline **Rating:** 5.0/5.0 stars **Reviewed by:** Patrice J. | Director Demand Gen & Events, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Postal by Sendoso?** Onboarding was a straightforward and smooth process. Support is always fantastic. Magic links make sending gifts from email easy and more organic. Events have helped streamline what used to be a very manual process. Swag editor is great for last minute needs. Brand store feature Not there yet but the trigger/automations feature is something we are planning to put in place very soon. Clean UI/UX **What do you dislike about Postal by Sendoso?** Prefer to have a wider range of available international items in the marketplace. **What problems is Postal by Sendoso solving and how is that benefiting you?** Use cases: Virtual events, employee gifting, gifts and prizes for customers and prospects, swag warehousing, securing meetings, pipeline influence ### 10. Great Easy-To-Use Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin T. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2023 **What do you like best about Postal by Sendoso?** Postal has a great easy-to-use platform compared to many other competitors. They also have a great Campaign Building team you can use. **What do you dislike about Postal by Sendoso?** Not much, however, you will have to send many many campaigns in order to establish ROI. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is one of the few platforms that can also support mass direct mail sends. ### 11. New user but loving platform so far **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Postal by Sendoso?** Onboarding has been a breeze & getting the team to buy in has been better than expected (due to easy UI) **What do you dislike about Postal by Sendoso?** Not much to dislike - sometimes the shipping cost on an item can sneak up on you but other than that, no complaints **What problems is Postal by Sendoso solving and how is that benefiting you?** Pipeline generation + breaking through "the noise" ### 12. Extremely Positive Customer Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Nick F. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Postal by Sendoso?** I enjoy the fact that with little to no effort, my employees can send gift links or direct gifts to our customers once the job is completed. We work with clients in their homes, so it's a nice little bow, topping the present. **What do you dislike about Postal by Sendoso?** I would like to see more items offered on the marketplace. The gift collections creation is a little buggy, and it's difficult to go back and forth looking at products. The other issue is I'll put a gift into a collection, remove it, and it comes back. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal.io solves the issue of sending out low effort (on the employee side) links to our clients allowing them to "shop" for their own gift on our dime. It's a pretty great service, and our clients love it. ### 13. Postal.io is simply AWESOME! **Rating:** 5.0/5.0 stars **Reviewed by:** Kim A. | Director, Demand Generation, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Postal by Sendoso?** Postal.io is very simple to use. The user experience is so intuitive. I quickly set up the system for three teams with different budgets, currencies, templates, and gifts in no time. Plus, the customer service at Postal.io is AMAZING. Our representative provides nothing short of complete white-glove service. Also, you can choose from hundreds of events as well. The service there is stellar. **What do you dislike about Postal by Sendoso?** I haven't experienced a downside of the platform. It is so well thought out, and the new interface with Engage is fantastic. **What problems is Postal by Sendoso solving and how is that benefiting you?** Gifting and ABM events were a struggle before Postal.io. We are a global company as well. Gifting in India and EMEA was extremely challenging before Postal.io. With abilities to ship almost anywhere and more currencies than we need, Postal.io covers the globe. When I first joined Postal.io, there were expanding into other countries. I needed India. I made a request, and they immediately responded by connecting with vendors in India and had me up and running quickly. ### 14. Go with Postal **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor T. | Director, Strategic Sales, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Postal by Sendoso?** I like the visibility best. When I send a gift, I can see if the customer read my gift email, and I get notified once the customer has accepted it. The client and I can also message directly from the Postal.io message sent over. This visibility and communication keep me well-informed and enables a thoughtful follow-up process with key clients and prospects. **What do you dislike about Postal by Sendoso?** I don't dislike anything about the service. However, if I could find one area of improvement, it would be in the variety of items I'm able to send. I find myself going back to the same things over and over. I want additional options to help me stand out to my prospects. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is helping me elevate the client experience when needed and helping me stand out to key prospects. Client retention and acquisition are the basis of sales, and Postal assists with both. ### 15. Postal is modern and elegant way to connect with Leads and strengthening business relationships. **Rating:** 4.5/5.0 stars **Reviewed by:** Jonatas A. | Business Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2023 **What do you like best about Postal by Sendoso?** Very easy to navigate on the app, and a variety of items to choose from as a gift or the good old Gift card if you don't want to take risks. It's so intuitive to use. **What do you dislike about Postal by Sendoso?** It should have more templates to choose from based on different title personas. A good message for a Manager/ team leader should be slightly different from being sent out for a C-level person. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal helps break the Ice on conversations and makes it better to show appreciation for a service or a deal that is just about to be completed. That is how we used it most. ### 16. Postal makes it personal **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda B. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Postal by Sendoso?** I pride myself on personalized outreach and Postal takes that a step above. I love the variety and think it's awesome you can choose based on the person **What do you dislike about Postal by Sendoso?** I think I'd like to see Dunkin' and something like Petco on the platform **What problems is Postal by Sendoso solving and how is that benefiting you?** sending out personalized emails ### 17. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Postal by Sendoso?** The fact can send gifts to my customers internationally. **What do you dislike about Postal by Sendoso?** There are a lot of steps to go through when sending a gift maybe simplifying that a little bit more would be nice. **What problems is Postal by Sendoso solving and how is that benefiting you?** Having to work through additional steps to involve my international customers. ### 18. Postal is a great way to give back to my clients. Within 5 minutes I can have gifts sent worldwide **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Postal by Sendoso?** Postal has an intutive page, and great client facing view. **What do you dislike about Postal by Sendoso?** Sometimes eligible geos will get in the way of sending certain items. **What problems is Postal by Sendoso solving and how is that benefiting you?** Giving back to clients who are a plane ride away can always be difficult. Postal makes this a possibility. ### 19. Great gifting platform for Sales Reps **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Postal by Sendoso?** Easy way to gift prospects and customers. The platform and UI is intuitive and user friendly, so not much thought has to go into it. They also do a nice job of recommending company-approved items to send. **What do you dislike about Postal by Sendoso?** Nothing in particular, the variety of options is solid, however some of the shipping costs are a bit ludicruous. **What problems is Postal by Sendoso solving and how is that benefiting you?** Incentivizing prospects or former customers to give referrals, thanking prospects for helping deals get over the finish line, and similar use cases. ### 20. Very easy to use, simple UX **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Postal by Sendoso?** the variery of gifts, there's an option for everyone **What do you dislike about Postal by Sendoso?** hard to search up specific gifts sometimes **What problems is Postal by Sendoso solving and how is that benefiting you?** create interest / break the ice with prospects ### 21. Postal is great for sending gifts and gifts cards. **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie M. | Sales Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Postal by Sendoso?** Easy to use, I use it just about every week if not several times a week. **What do you dislike about Postal by Sendoso?** I have not noticed anything that I dislike. **What problems is Postal by Sendoso solving and how is that benefiting you?** I use Postal to send gifts to prospects and or customers. ### 22. Great for gifting to prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Postal by Sendoso?** The variety of items availble to send are great! Prospects are able to easily access them as well. :) **What do you dislike about Postal by Sendoso?** More EU options would be great, but overall it's fine! **What problems is Postal by Sendoso solving and how is that benefiting you?** Personalization for prospects and building relationships ### 23. easy to use and great for gifting **Rating:** 5.0/5.0 stars **Reviewed by:** Mackenzie C. | Revenue Operations, Customer Ops Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Postal by Sendoso?** Postal allows our pre and post sales teams to engage the customer in the way they see fit with gifts and giftcards, while allowing management to set parameters and budget. **What do you dislike about Postal by Sendoso?** There is not anything specific that I don't like about Postal. Overall the service and product have been easy to use. **What problems is Postal by Sendoso solving and how is that benefiting you?** Allows teams to entice/connect with prospects and customers, say thank you, encourage participation in a program or call, etc. ### 24. I send lots of coffee this way! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Postal by Sendoso?** It's a great way to break the ice with new prospects or thank people for their time. **What do you dislike about Postal by Sendoso?** Sometimes people do not trust the link to the Postal **What problems is Postal by Sendoso solving and how is that benefiting you?** It is helping me ease cold outreached. ### 25. Love Postal as a BDR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Postal by Sendoso?** I am able to send great gifts to prospects, ease of use, variety of gifts **What do you dislike about Postal by Sendoso?** I haven't really come across any downsides of Postal yet **What problems is Postal by Sendoso solving and how is that benefiting you?** Easily send gifts to clients and prospects ### 26. Very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Postal by Sendoso?** It hooks to my CRM, which makes gifting very easy. **What do you dislike about Postal by Sendoso?** I wish I could see when the Postal was sent in my CRM. **What problems is Postal by Sendoso solving and how is that benefiting you?** Logistically easier and quicker to reach my clients. ### 27. Postal is a time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Postal by Sendoso?** I love that Postal provides me with a link to send to my new hires in order for the to recieve their swag. **What do you dislike about Postal by Sendoso?** I wish they had the capability to send a bunch of different items in one shippment. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is saving me time... I no longer have to add addresses into a system I can have boxes pre-made send an employee a link and DONE! ### 28. Loved the experience so far **Rating:** 4.5/5.0 stars **Reviewed by:** Robert M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Postal by Sendoso?** The people at Postal are second to none, especially in the gifting space. From the sales process to customer onboarding, I have been impressed with every step so far **What do you dislike about Postal by Sendoso?** The lack of international availability in shipping is a hurdle, but is one the company did a good job of letting us know about before signing on. Because of this, we were able to come up with a plan. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is helping us improve our conversion rate from emails sent to meetings booked ### 29. Excellent direct mail platform for the value! **Rating:** 4.5/5.0 stars **Reviewed by:** Mandy H. | Director, Global Account Based Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Postal by Sendoso?** Very easy platform to use to send direct mail to prospects and customers, All-in-one platform (direct mail, events, swag warehouse) and brings a lot of value for the price. **What do you dislike about Postal by Sendoso?** The process of adding budget for each sender is a little confusing. **What problems is Postal by Sendoso solving and how is that benefiting you?** I can send custom direct mailers to each account I target in my ABM programs. There is a robust marketplace, so I can pick gifts that my prospects and customers would like. ### 30. Postal is such a useful tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Postal by Sendoso?** The most helpful part of postal is the process for creating gift links - as an SDR, it's a seamless process that lets me quickly find the perfect gift for my prospect and send the link over within seconds. **What do you dislike about Postal by Sendoso?** There's nothing I really dislike about postal. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal lets me send personalized, unique gifts that fit prospects interests in order to get their attention and show that I've put thought/effort into my outreach. ### 31. Easy to use gifting platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Postal by Sendoso?** Easy to use and lots of gift options. I like hyperlink capability **What do you dislike about Postal by Sendoso?** Sometimes items won't show up when you search for them **What problems is Postal by Sendoso solving and how is that benefiting you?** Email engagement, call to meeting conversion ### 32. Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Postal by Sendoso?** Postal is great, easy to use and very helpful tool! **What do you dislike about Postal by Sendoso?** Nothing, would not change a thing personally **What problems is Postal by Sendoso solving and how is that benefiting you?** Creating more engagement with prospects ### 33. Great for sales reps to personalize outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie W. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Postal by Sendoso?** I make a lot of gift offerings in my personalized outreach as an SDR. Postal makes it easy to pick out creative or targeted gifts, offer them up, and have a prospect accept within the application. **What do you dislike about Postal by Sendoso?** No complaints! I find Postal really easy to use, and would recommend it to any sales person. **What problems is Postal by Sendoso solving and how is that benefiting you?** As a gifting platform, Postal has helped user evidence leverage personalized outreach and gifts to book more meetings! ### 34. Easy and fun to use **Rating:** 4.5/5.0 stars **Reviewed by:** Sydney Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Postal by Sendoso?** Love that you can send in multiple currencies, the gift options are excellent and our customers love it and respond well to it. **What do you dislike about Postal by Sendoso?** Creating a collection at first was odd. I didn't realize I needed to be in the main account, not the team it would live under, so when it wasn't saving I was getting frustrated. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal helps me send thank-you gifts, incentivize people and surprise them very easily. ### 35. Exceptional Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Postal by Sendoso?** Easy-to-use tool rooted in acknowledgment! **What do you dislike about Postal by Sendoso?** Often disconnects from my Google server. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal is my go-to tool to celebrate wins and acknowledge the people I work with! ### 36. Amazing company and amazing people! **Rating:** 5.0/5.0 stars **Reviewed by:** Grayson H. | Logistics Management Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Postal by Sendoso?** As a vendor on the platform, we have had the privilege of seeing how Postal works from behind the scenes. Efficient and smooth, the software works perfectly with our store. I have a few friends that work for a SaaS company that's a client of Postal, and they rave about the platform's abilities. "We love Postal!" is a common phrase I hear from them. I'd also like to point out all the awesome people we have had the privilege of working with at Postal.io! Whenever we have a question, the team at Postal is always there to support us and find our answers. A+ staff all around! **What do you dislike about Postal by Sendoso?** Nothing at this time! The team at Postal is awesome! **What problems is Postal by Sendoso solving and how is that benefiting you?** For my company personally (www.grovecookiecompany.com), it's sales and marketing. But for Postal.io's clients, it's solving their B2B offline outreach, marketing, and overall sales production. Let's be real, who doesn't love receiving soft and delicious cookies?!? 🍪🍪 **Official Response from Amy Schwartz:** > Hi Grayson, We love Grove Cookie Company and so do our customers! We're so happy that your experience with Postal has been a good one. We appreciate the feedback on our product and team. Thanks, Amy from Postal ### 37. Easily delight your customers and prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna W. | Customer Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Postal by Sendoso?** The new Engage platform is very intuitive. The ability to create collections and magic links makes it easy to give our customers multiple options or allow entire teams access to gift for any one initiative. The virtual event experiences are great and the team is very responsive to help you pull them off successfully. **What do you dislike about Postal by Sendoso?** Nothing at this moment - Postal fulfills our current needs. **What problems is Postal by Sendoso solving and how is that benefiting you?** Enable our teams to surprise and delight our customers and prospects at scale during the sales and customer lifecycles. ### 38. Postal, the additional co-worker I didn't realize I needed. **Rating:** 5.0/5.0 stars **Reviewed by:** Maci K. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Postal by Sendoso?** The team at postal has thought of EVERYTHING. And if there is something else you're wanting or needing, they already have it in the works. The marketplace is exhaustive, from consumable items to high-quality, memorable gifts. I love that we can track ROI, and it integrates with HubSpot. They continue to improve their platform, which gives me all the confidence that this is the platform we'll partner with for years to come. Oh, and their team is incredible! Audra and I practically became BFFs during our first few months with Postal, and I can't wait to connect with more of the team as we begin working with the concierge team. **What do you dislike about Postal by Sendoso?** There's nothing I dislike that they aren't already working on bettering. **What problems is Postal by Sendoso solving and how is that benefiting you?** Before postal, I was executing all team and customer experiences solo. I was shipping experiences out of my house, running around town gathering items for gifts with my kids in tow. This was all while trying to pursue other parts of my marketing role that were valuable to the company. Since using Postal, I've been able to restructure experiences so they are managed within each department while I can still oversee and take the lead on promotions or mass experiences. This has freed up over 20 hours a week to allow me to run with other marketing needs for our company. ### 39. Building sincere relationships through thoughtful giving **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea R. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Postal by Sendoso?** Postal helps me create genuine relationships professionally in the way I would in my personal life. Much like how I'd buy coffee for a friend having a tough day, or celebrate an accomplishment or special occasion with a gift, with Postal, I can celebrate my business partners when they have a meaningful life or work event. I recently had a new champion at a company that had to completely revamp how his department used our product. Knowing he had spent days and days on the project, I sent him lunch on me via a giftcard on Postal. He shared how much that meant to him. I love the variety of items to choose from, from gift cards to unique gifts. ABeing able to surprise and delight my customers brings me sincere joy and adds the extra thoughtfulness I wouldn't be able to provide otherwise! **What do you dislike about Postal by Sendoso?** No downsides to using postal! It's a valuable asset! **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal adds a personal touch to business interactions. It also helps to generate conversations that may not happen otherwise. The benefit of reaching out to customers with something other than a business interaction sets me apart. ### 40. Amazing Customer Service and Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey B. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Postal by Sendoso?** There are so many positives to Postal. We used it to incentivize employees to post brand social media posts to their personal channels. We saw a 900% increase in social media impressions due to this program. Our team loved how simplistic the platform is. Before choosing Postal, I reviewed other platforms like Alyce and Sendoso and nothing could compare to the marketplace and ease of Postal. **What do you dislike about Postal by Sendoso?** We did have some issues with items on the west coast being delivered to recipients. Support was there to help and resolve the issues. **What problems is Postal by Sendoso solving and how is that benefiting you?** Incentativing our employees to post on social media. ### 41. The Tool That Makes Connections Stronger! **Rating:** 5.0/5.0 stars **Reviewed by:** Shawna R. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Postal by Sendoso?** Postal allows me to connect with prospects, customers and partners at a high level. The added touch of personalized gifts lets them know we are thinking about them and not just selling our solution and walking away. I would highly recommend Postal to any company looking to make an impact on their customers. **What do you dislike about Postal by Sendoso?** It is hard to put something I dislike. I feel that more specific company-branded items would be an asset, but this is nothing against the tool as a whole. Our company marketing team and the postal team continue adding more items all the time. The only other thing I would suggest is having more dedicated check in's with the users to let them share best practices and update them on key changes like the update we saw recently. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal allows us kind reach outs to prospects who may have been pulled away from the focus of implementing our solution due to other issues. It will enable us to give back to customers who have gone all in with us or celebrate life milestones with them. Sending someone a small token of our appreciation for attending a demonstration or a gift when we find out a prospect is sick sets us apart from our competitors and continues showing how important our customers are to us. ### 42. User-friendly way to send gifts at scale **Rating:** 5.0/5.0 stars **Reviewed by:** June Z. | Head of Customer Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Postal by Sendoso?** Postal equips me with a huge repository of gifts, offerings, and incentives that I use for my customer success programs. The tool saves me hours on coordinating incentives and gifts for my clients. I'm able to quickly and seamlessly upload a list of contacts across the world, customize a gift and email template, and send it to them to choose a special reward. Postal allows me to add a human touch to my experiences at scale to create advocates, drive revenue, and increase our product adoption. I highly recommend using Postal for any customer success organization looking to scale gifting! **What do you dislike about Postal by Sendoso?** I'd love to see Postal make it easier and less cumbersome to gift to international clients. I know they're actively working on making this process smoother in their product to allow us to support our growing international user base. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal solves our need to incentivize and gift clients that use our software solution. Postal has saved me hours each week sending, automating, and personalizing a gifting experience. The platform has significantly benefited our adoption, retention, expansion, and advocacy efforts. ### 43. 1000s of gifts to choose from, so I don’t have to manage inventory **Rating:** 4.5/5.0 stars **Reviewed by:** Karie L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Postal by Sendoso?** Every team can have access and individual budgets. **What do you dislike about Postal by Sendoso?** It's so intuitive that we all just use it as needed. It would be helpful to have some custom suggestions based on our usage from the CS team. **What problems is Postal by Sendoso solving and how is that benefiting you?** With thousands of products to choose from, it removes the need for the Marketing team to source 1-off gifts for ABM or sales outreach. ### 44. Strong platform with good integrations and functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek G. | Growth Marketing Specialist, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Postal by Sendoso?** The broad offering of products in the assortment and the low overall cost to entry vs. competitors in the space. Help is also plentiful, responsive and very personable. **What do you dislike about Postal by Sendoso?** Some of the shipping rates seem a bit insane and need checked, but I am not sure if that is a factor of the global economy and inflation or if postal is building in some margin on each shipment. **What problems is Postal by Sendoso solving and how is that benefiting you?** Lack of continuity with prospects and clients during the pandemic and post-pandemic caused issues making meetings and building rapport. The tool has helped build a bridge with those clients and prospects through gifting. **Official Response from Amy Schwartz:** > Hi Michael, I'm so happy to hear that you are finding value in Postal! Shipping rates are dependent upon the size and weight of the item and where it's shipping from/to. We don't take any margin on shipping. Please feel free to reach out if you'd like any help finding items in your price range with lower-cost shipping. We're always happy to help. Best, Amy ### 45. Amazing easeist-to-use offline marketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rorie R. | Project & Events Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Postal by Sendoso?** Their product variety and our CSM! The products Postal offers are seriously great - nothing hokey or junk that our clients wouldn't love or appreciate. They also can brand many of those items if we want! Our CSM is also extremely attentive and responsive. I don't think we've ever worked with someone who is so on top of our needs. **What do you dislike about Postal by Sendoso?** I wish reporting was easier to sort by team and use in general. It's still a little confusing to me even being the power user for my team. I'm also uncertain if you can do a list upload or directly import from a CRM created list into Postal. **What problems is Postal by Sendoso solving and how is that benefiting you?** We needed one centralized platform for sending and tracking all our rewards - gift cards, holiday gifts, production awards, and so on. It also has direct mail capabilities that are awesome for our multi-channel marketing campaigns. We are also really excited about the Hubspot and Salesforce integrations as that, again, centralizes our reporting. ### 46. Make your prospects feel extra special with the help of Postal! Gift giving has brought me success!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Postal by Sendoso?** It's helpful that there are 3 different ways to send. It's also a nice feature that the magic links do not remove the value from your bank when created, instead only after the prospect has accepted. This enables me to send more gifts than I have a bank for, which is necessary since so few people accept. **What do you dislike about Postal by Sendoso?** I dislike that there is a monthly allowance. Deals move along at different paces, so I wish that it was an annual allowance of money to use at our discretion. Otherwise I find myself sending Postals to random, less important contacts at the end of every month, rather than just waiting for the perfect moment, buying a bigger more expensive gift, and getting more return and responses. **What problems is Postal by Sendoso solving and how is that benefiting you?** Sometimes deals lag or a prospect may ghost you or even have a personal issue come up. These are all great opportunities to use Postal to humanize yourself and show empathy. **Official Response from Amy Schwartz:** > We're so glad that Postal is helping you move deals along! Changing your budget from monthly to yearly is possible within the Postal platform, it just needs to be done by your account Admin. More information is available at the Help Center link below. Best, Amy at Postal ### 47. ok product - terrible support **Rating:** 0.0/5.0 stars **Reviewed by:** Nick . | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Postal by Sendoso?** There are a bunch of options to send prospects. **What do you dislike about Postal by Sendoso?** Terrible support times, product UI/workflow is also 2 out of 10. Support turnaround is insanely bad and when you have an issue it takes multiple days to resolve. I wouldn't consider the live chat actually live. **What problems is Postal by Sendoso solving and how is that benefiting you?** Setting meetings with prospects **Official Response from Amy Schwartz:** > Hi Nick, I'm sorry that you weren't satisfied with your experience. Our support teams strives to provide best-in-class service to our customers, and I apologize that this wasn't the case for you. Our customer success team is reaching out today to see what we can do to better support you in meeting your goals with Postal. Your experience is really important to us and we appreciate your feedback. Best, Amy ### 48. Great platform for customer engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Pierre P. | Rvp, account management, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Postal by Sendoso?** It allows us to easil engage with our customers in fun and thoughtful ways. We can personalize our touch and help us engage with folks who might be tough to get in touch with. **What do you dislike about Postal by Sendoso?** The mobile version is rough. Sometimes the options for gifts are limited but that is more on us. You can really customize the options reps have to choose from. **What problems is Postal by Sendoso solving and how is that benefiting you?** It allows us to allocate budget for swag and customer engagement. Allows us to stand out from the competition during sales cycles. Also allows us to revive relationships with champions. ### 49. I love celebrating my customers! **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay C. | Mid Market Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Postal by Sendoso?** Postal is simply user-friendly and genious. It's my absolute favorite tool to use as an Account Manager! It can be used in so many ways; thank you, a celebration of a promotion or new baby, thoughtful touch for someone mourning, or a way to hurry up a deal cycle! **What do you dislike about Postal by Sendoso?** When I choose an amount for an item, it doesn't include the shipping costs and sometimes that puts me outside of my monthly spending so I have to start my search over. **What problems is Postal by Sendoso solving and how is that benefiting you?** It gives me a creative outlet for acknowledging my customers. The benefits are obvious; strong champions equal strong advocates internally, I don't just use it to make my customers 'like me,' but to acknowledge them for their hard work. Thank you gifts go so much further than the same 'thank you' email and I want to show them how much I appreciate their time. This is a strong incentive for me personally, so it resonates. ### 50. Awesome CSM support! **Rating:** 3.5/5.0 stars **Reviewed by:** Heather G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Postal by Sendoso?** I love the user experience of Postal and how easy it is to show my team new features! But I feel most supported by my CSM, Audra. She has helped me with many campaigns **What do you dislike about Postal by Sendoso?** The currency billing can be a little confusing at times. **What problems is Postal by Sendoso solving and how is that benefiting you?** Postal helps with advancing pipeline - [View Postal by Sendoso pricing details and edition comparison](https://www.g2.com/products/postal-by-sendoso/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+07%3A20%3A30+-0500&secure%5Bsession_id%5D=56896204-e215-456f-aa76-d65b28dad2c6&secure%5Btoken%5D=298812d15fee3fb328a0d6c3986f2ce372a2692169049b4d75d4b1b3575f1c6f&format=llm_user) ## Postal by Sendoso Integrations - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) ## Postal by Sendoso Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Gift Status Tracking - Budgeting **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising - Direct Mail **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing **Reporting** - Spend - Conversion Rates **Platform Data** - Conversion Rate Measurement **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integrations** - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration ## Top Postal by Sendoso Alternatives - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,087 reviews) - [Swag Pro (by Swag.com)](https://www.g2.com/products/swag-pro-by-swag-com/reviews) - 4.4/5.0 (354 reviews) - [Stadium I Snackmagic I Swagmagic](https://www.g2.com/products/stadium-i-snackmagic-i-swagmagic/reviews) - 4.8/5.0 (2,223 reviews)