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Gemini Reviews & Product Details

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Averages based on real user reviews.

Time to Implement

1 month

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Gemini Reviews (293)

Reviews

Gemini Reviews (293)

4.4
294 reviews

Pros & Cons

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Shane .
S
Sr. Customer Support and onboarding Executive
Mid-Market (51-1000 emp.)
"A Fast and Versatile AI Assistant for Everyday Productivity"
What do you like best about Gemini?

What I like most about Gemini is how fast and responsive it is, especially for everyday writing and research tasks. The interface is simple, clean, and easy to use, which makes it great for quick questions or deeper work. I also appreciate how well it integrates with Google’s ecosystem — switching between Docs, Gmail, and Gemini makes the workflow much smoother. Its ability to summarize content, draft emails, and generate ideas saves a huge amount of time. Review collected by and hosted on G2.com.

What do you dislike about Gemini?

There are moments when Gemini’s responses feel less detailed than expected, especially with very technical queries. Some features also seem to be available only in certain regions or accounts, which can be limiting. I’d also like more customization options for tone and writing style. Overall, these are small issues, but there’s definitely room for more advanced controls. Review collected by and hosted on G2.com.

Justin T.
JT
Marketing Director
Online Media
Small-Business (50 or fewer emp.)
"Impressive Reasoning Power and Flexibility at Lightning Speed"
What do you like best about Gemini?

The best part is the new controllable 'thinking' capability. Unlike other lightweight models, Gemini 2.5 Flash can pause to reason through complex queries before responding. Being able to set a 'thinking budget' gives me the flexibility to balance speed and intelligence, making it surprisingly capable for a 'Flash' model while keeping costs low." Review collected by and hosted on G2.com.

What do you dislike about Gemini?

"It can occasionally be stubborn about following complex negative constraints. When given long context or detailed formatting rules, it sometimes ignores specific 'do not' instructions or gets 'lazy' with large outputs. I find I still have to nudge it more often than the Pro version to get the exact format I need on the first try." Review collected by and hosted on G2.com.

Melissa S.
MS
Content Writer and Strategist
Small-Business (50 or fewer emp.)
"Great for Some Things, OK At Others"
What do you like best about Gemini?

Gemini is a more matter-of-fact AI than Chat GPT. It's not what you probably would call sycophantic; rather, it's more encyclopedic. That being said, it is also less creative and will also say it can't answer some questions if you phrase them in a certain way. You can, for example, get information about a physical ailment, but if you need information about your own health condition, you'll get disclaimers first. I wouldn't use it for generative AI because it doesn't seem to be able to switch voices.

I've only used it for content and images, and for content, it's OK. It's just OK, not superior to others. It's easy to use on my phone or computer, and because of that, I often turn to it in moments of tech frustration. I find it's best for using to solve technical problems and dilemmas, or catch me up on technology with quick answers.

I use it most on my phone for these types of features. Review collected by and hosted on G2.com.

What do you dislike about Gemini?

Gemini is not good at image generation, at ALL. Also, if you ask for it to turn something into a template or document, it gets kind of stuck, at least for me on my end. I often have it tell me to wait to download just for the image or document to never arrive. Then the AI prompt is also quickly forgotten, and I must type it in again. Not fun.

While it's easy to use, when it does the wrong thing with a prompt, it's NOT easy to revise, and you can correct it a dozen times, but it will often get "stuck" and keep giving you the same answer.

There is no such thing as customer support, and I have gotten into arguments with it trying to get it to report a glitch lol to no avail. My apologies to everyone for this, Review collected by and hosted on G2.com.

Ritik  S.
RS
Associate Software Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"AI LLM which is stepping up day by day"
What do you like best about Gemini?

What I value most about Gemini 2.5 Pro is its smooth integration with Veo 3, which allows for the creation of impressive videos. I also appreciate how straightforward its APIs are, making it simple to integrate and use with other applications. The 2TB of included storage is another significant advantage. Furthermore, Gemini 2.5 Pro’s capability to retain previous chat history proves to be very helpful. Finally, I find the customer support to be praiseworthy. Review collected by and hosted on G2.com.

What do you dislike about Gemini?

What I dislike about Gemini 2.5 Pro is that it cannot generate PDFs or documents like some other AI models. Additionally, its code generation capabilities are not up to the mark. The image processing performance of this language model is also quite limited. At times, I find its responses to be inaccurate. Review collected by and hosted on G2.com.

Preeti C.
PC
Lead Quality Assurance Analyst
Mid-Market (51-1000 emp.)
"A Fast, Multimodal, and Highly Accurate AI Model That Keeps Improving"
What do you like best about Gemini?

Gemini 2.5 Pro delivers fast, context-aware responses with impressive reasoning and data analysis capabilities. It handles both text and visual inputs seamlessly, which makes it great for complex tasks like research, content creation, and coding. I especially appreciate how well it integrates with Google Workspace and how natural the responses sound, it feels less “robotic” than earlier AI tools. Review collected by and hosted on G2.com.

What do you dislike about Gemini?

While Gemini 2.5 Pro demonstrates impressive capabilities, I have noticed that it sometimes struggles with consistency when processing lengthy, technical prompts or responding to real-time data requests. Additionally, the interface would benefit from greater customisation options, particularly for saving workflows and managing project-based chats more efficiently. Review collected by and hosted on G2.com.

Abhishek  A.
AA
EA to CEO
Architecture & Planning
Small-Business (50 or fewer emp.)
"Great AI tool for business activities"
What do you like best about Gemini?

I have been using Gemini for writing emails, and creating blog articles and so far it has given me great results. The best thing I like about Gemini is that it gives accurate results and the content is also not copied from any where else. It creates unique content. Review collected by and hosted on G2.com.

What do you dislike about Gemini?

Image creation is not that good with Gemini. I have used it for creaing images for my blog posts and it has not given me satisfactory result. Other than this, all is good. Review collected by and hosted on G2.com.

Abhishek A.
AA
CEO
Architecture & Planning
Small-Business (50 or fewer emp.)
"Best AI assistant app for daily business needs"
What do you like best about Gemini?

I have a pro version of Gemini, and the best thing I like about Gemini is that it is very user-friendly and it gives the most accurate results and the best content I ask it to write. I've used other AI assistants, too, but the result I get on Gemini is perfect. It has properly researched results, and the content it writes is also very perfect. Review collected by and hosted on G2.com.

What do you dislike about Gemini?

The mobile app of Gemini app is not very good on my phone. I use it mostly on my desktop and the web version. The app version does not allow me to find contacts in one voice command. It also doesn't do many tasks on the phone, which I try to dictate through voice command. So overall, its voice command doesn't seem to be properly designed. Review collected by and hosted on G2.com.

KOSTIANTYN S.
KS
Creative Copywriter
Marketing and Advertising
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"An artifficial intelligence people require daily"
What do you like best about Gemini?

Gemini became the software the family has been looking for due to others' price policies. There is group access as a way to use chatbots, to generate images and videos. If it were to be assisted with regular tasks, Gemini would utilize its two modes of thinking and conduct in-depth research. The last one requires more time for results, but answers with dozens of sources used. It is similar to a library working, where some topics are the result of months of thought.

The recently added option from image editing, Nano Banana, helps when using others’ graphic editors, stealing time for creativity. Review collected by and hosted on G2.com.

What do you dislike about Gemini?

If compared with other providers, Gemini would still have some functions like spelling by various tones of voice. Listening to Google's monotonous intonation becomes a torment after a couple of weeks of regular use. Nevertheless, Gemini makes dialogues based on in-depth research, which is a reason to use it. Review collected by and hosted on G2.com.

Ahmad R.
AR
RPA Developer
Small-Business (50 or fewer emp.)
"Outstanding for Data Generation and Research Tasks"
What do you like best about Gemini?

This tool excels at generating data, especially images and short videos. In addition to that, it provides strong results in reasoning tasks and homework solutions. I also find it highly effective for research-related topics. Review collected by and hosted on G2.com.

What do you dislike about Gemini?

Its responses to some questions do not seem very polished; it often feels as though I am interacting with a basic AI. The answers lack proper explanation and structure, usually coming across as too simple. I believe it could provide much better responses, but sometimes it even seems to hallucinate more than expected. Review collected by and hosted on G2.com.

Cyrille T.
CT
Founder/CEO
Small-Business (50 or fewer emp.)
"An excellent LLM if you want to stay in the Google ecosystem"
What do you like best about Gemini?

I mainly use it to verify informations, draw marketing/sales stratégies, verify digital sentiments, look a webpage of mine and write presentation texts.

I like the way Gemini is capable of keeping the context of a conversation even if I decide to thrown ideas at him with absolutely no structure. I also like url context function as well that connects the conversion to internet informations. Review collected by and hosted on G2.com.

What do you dislike about Gemini?

There are still hallucinations that need to be addressed. Like with every LLM one has to stay vigilant about certain affirmations from Gemini 2.5 Pro. Problem with the dates as well, as training seems no to be in real time. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

12%

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Gemini Features
Reliability
Data Security
Complex Query Handling
Natural Conversation
Understanding
User Interaction Learning
Error Learning
Creativity
Content Accuracy
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