--- title: Mews Reviews meta\_title: 'Mews Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 32 reviews by the users' company size, role or industry to find out how Mews works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 32 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Mews Reviews & Product Details Visit Website Mews is a connected hospitality operating system that brings revenue, operations and the guest journey together in one cloud-native platform. At its core is an award-winning PMS – named Best PMS (2024, 2025, 2026) – that powers day-to-day hotel operations: from reservations and rate management to check-in/out, payments, housekeeping and reporting, all in a single, real-time workspace instead of disconnected tools. Because the PMS lives inside the broader Mews OS, hotels can easily add guest-facing journeys like online check-in and upsells, as well as embedded payments, POS, RMS and housekeeping via Flexkeeping. With an open API and 1,000+ integrations, Mews keeps the PMS as the connected command center for every stay while giving properties the flexibility to build the tech stack they need. * * * Product Website Mews Seller [Mews](https://www.g2.com/sellers/mews-7af24e79-5e92-4bb0-bae7-3b05b33d9ba1) Discussions [Mews Community](https://www.g2.com/products/mews/discuss) Languages Supported Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Icelandic, Italian, Japanese, Georgian, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Tamil, Turkish, Ukrainian, Chinese (Simplified) Solution Type All-in-One Overview by Richard Valtr (Founder at Mews Systems) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months [ View More Pricing Information ](https://www.g2.com/products/mews/pricing) ## Top-Rated Alternatives [ ![Cvent Event Marketing & Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ ![Oracle Hospitality OPERA Property Management System](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oracle Hospitality OPERA Property Management System") Oracle Hospitality OPERA Property Management System 4.2/5(65) ](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) [ ![Cloudbeds](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cloudbeds") Cloudbeds 4.3/5(40) ](https://www.g2.com/products/cloudbeds/reviews) [ View All Alternatives ](https://www.g2.com/products/mews/competitors/alternatives) ## User Insights Average based on 32 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Mews Integrations (16) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AI Virtual Concierge ](https://www.g2.com/products/ai-virtual-concierge/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Atomize ](https://www.g2.com/products/atomize/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Booking.com for Business ](https://www.g2.com/products/booking-com-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cendyn CRM ](https://www.g2.com/products/cendyn-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChiDesk ](https://www.g2.com/products/chidesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") D-EDGE ](https://www.g2.com/products/d-edge/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Event Temple ](https://www.g2.com/products/event-temple/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hotel Spider ](https://www.g2.com/products/hotel-spider/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lightspeed Restaurant ](https://www.g2.com/products/lightspeed-restaurant/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Loopon ](https://www.g2.com/products/loopon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Opti ](https://www.g2.com/products/opti/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RateBoard - Zucchetti Group ](https://www.g2.com/products/rateboard-zucchetti-group/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salto ](https://www.g2.com/products/salto/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Windsurfer® CRS ](https://www.g2.com/products/windsurfer-crs/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero ](https://www.g2.com/products/xero/reviews) Show More ![Mario Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mario Z.") MZ Mario Z. Co-Owner Small-Business (50 or fewer emp.) 4/8/2026 "Easy to use with great API" 5/5 What do you like best about Mews? Ease of use is insane for a system this complex. I came from zero hotel background and just figured it out. Implementation was smoother than I expected. Support actually picks up and knows what they're talking about. We use it every single day across all departments. The fact that PMS, POS and IBE all talk to each other is a game changer. And integrations just work — no IT headaches. Review collected by and hosted on G2.com. What do you dislike about Mews? Honestly not much. The menu editor in the POS has some bugs that cost you time. Translation options could be better. And occasionally updates shift things around without much warning. But nothing that makes me question the product. Review collected by and hosted on G2.com. What problems is Mews solving and how is that benefiting you? Running a hotel with no hotel background. Mews made that possible. Everything is in one place, the team picked it up fast, and I can actually see what's happening in the business in real time. Less chaos, less manual work, more time to focus on the guest experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Robin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin G.") RG Robin G. Koordinator inom System & Distribution Mid-Market (51-1000 emp.) 3/23/2026 "Mews Delivers Seamless Integrations, Easy Onboarding, and Excellent Support" 5/5 What do you like best about Mews? We use Mews as our Property Management System, and we couldn’t be happier with the experience. One of the standout aspects is the open API and the wide range of integrations, which allow us to connect different tools and platforms seamlessly. As a result, our overall operational efficiency has improved significantly. Another major advantage is how easy Mews is to learn and use. Across all departments, including front office, housekeeping, and accounting, it has proven to be intuitive and user-friendly. The modern interface, combined with cloud-based access, keeps daily tasks smooth and efficient, while also making onboarding new team members incredibly straightforward. Having onboarded over 50 properties to Mews, I can confidently say that implementation has been much easier compared to other platforms we’ve used. Whether it was a brand-new property, a takeover from another Mews environment, or a transition from a different PMS, the process has consistently been smooth and efficient. Additionally, customer support has been excellent. The team is responsive, knowledgeable, and clearly committed to delivering a strong user experience. Review collected by and hosted on G2.com. What do you dislike about Mews? While we are very satisfied overall, there is still room for improvement in the multi-property functionality. Although we have seen meaningful progress in this area, further development is essential as we continue to expand and manage multiple properties. More advanced centralized tools and streamlined controls across properties would greatly enhance efficiency and make a noticeable difference in our day-to-day operations. Review collected by and hosted on G2.com. What problems is Mews solving and how is that benefiting you? Mews has become a core part of our operations by streamlining workflows, improving system connectivity, and reducing manual work across departments. Its adaptability, ease of use, and strong integration capabilities allow us to operate more efficiently while maintaining flexibility as we grow. Combined with continuous improvements and excellent customer support, Mews provides a reliable and forward-thinking solution that supports both our current operational needs and future expansion. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Saskia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saskia S.") SS Saskia S. Mid-Market (51-1000 emp.) 5/15/2026 "Guest-Centric, Intuitive PMS with Room for Customization" 4.5/5 What do you like best about Mews? I find Mews to be user-friendly and intuitive. I particularly like that it is designed around the guest rather than the room, which allows us to focus more on our guests. The process of the PMS is guest-friendly, so we don't need to spend all our time in the system. Review collected by and hosted on G2.com. What do you dislike about Mews? For me, Mews could be more individual. The name list system needs an update, but Mews is already working on that, I think. Also, the VIP categories and reporting need more space for changes. The initial setup was okay, but I wish there was more support and a deeper onboarding. In general, it was easy, but since we started from zero, it wasn't deep enough. Review collected by and hosted on G2.com. What problems is Mews solving and how is that benefiting you? Mews helps us organize hotel operations efficiently, allowing us to focus on guests instead of the system. It's user-friendly, intuitive, and guest-centric, reducing the time spent on system management. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MW Marco W. Operations Manager Hotellerie Small-Business (50 or fewer emp.) 4/14/2026 "More Time for Guests, Less Admin — Powered by Mewsble with a Modern Guest Experience" 5/5 What do you like best about Mews? What we like most about MEWS is its clean and intuitive interface — it’s very easy to use and requires little training. The system is highly customizable, allowing us to adapt it to our specific workflows. On top of that, it offers one of the best guest experiences on the market, with smooth and modern interactions throughout the customer journey. Review collected by and hosted on G2.com. What do you dislike about Mews? What we don’t like as much is that updates are sometimes communicated at very short notice, which can make it difficult to prepare and adapt operations in time. Review collected by and hosted on G2.com. What problems is Mews solving and how is that benefiting you? Mews reduces administrative workload significantly, allowing us to spend more time focusing on our guests. This leads to a more personal and higher-quality customer interaction, ultimately improving the overall guest experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Abbey L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abbey L.") AL Abbey L. Revenue Manager Mid-Market (51-1000 emp.) 4/16/2026 "Clear Insights, Smooth Guest Journey, and Easy Integrations with Mews" 5/5 What do you like best about Mews? Mews is a great PMS from a revenue and reservations management perspective. It gives us clear insights and the ability to respond quickly to optimise performance, while still supporting a smooth guest journey. Mews makes it simple to integrate with both essential and new tools, helping us stay ahead of the curve. It’s also very user-friendly, with a clean, intuitive interface that makes day-to-day work straightforward and helps keep team training quick and easy. Review collected by and hosted on G2.com. What do you dislike about Mews? Mews has provided us with many new avenues and opportunities to pull and generate helpful data. Now, we’d like the ability to refine that data even further, and we’re hopeful that the upcoming AI-related updates will help us do that. Review collected by and hosted on G2.com. What problems is Mews solving and how is that benefiting you? Mews has helped us reduce operational friction, offer more inclusive and dynamic rates to the market, and work more efficiently and collaboratively. It has also improved the guest experience, and we’ve achieved sustainable revenue growth, increasing our profits. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mark Alexander Joel I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark Alexander Joel I.") MI Mark Alexander Joel I. Business Owner Small-Business (50 or fewer emp.) 3/18/2026 "Smart Payment Integrations and Smooth Performance with Plenty of Features" 5/5 What do you like best about Mews? The smart integrations, especially the payment integration, are a real plus. Everything runs so smoothly, and I also appreciate the many features and functions. Review collected by and hosted on G2.com. What do you dislike about Mews? Since there are so many features, it can be a bit complex to set up initially, but the support and training are excellent. The forms in the UI contain many fields, and some of them are not relevant to us. Unfortunately, there’s no way to hide those fields. Review collected by and hosted on G2.com. What problems is Mews solving and how is that benefiting you? It automates a lot of our processes and, as a result, frees up time. With our previous PMS and payments, we used to have a hassle, but with Mews that’s no longer the case. It also provides us with a complete kiosk solution, along with a housekeeping tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Luca M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luca M.") LM Luca M. Hotel Manager Mid-Market (51-1000 emp.) 3/31/2026 "Seamlessly Transformative for Hospitality Operations" 5/5 What do you like best about Mews? I think the best thing about Mews is that it's really easy to handle for the team. Their support is always amazing; they're always there to help. If there's an issue or a limitation with the system, you can create a task or ask them to improve it, and they are always willing to improve. It's also interesting to see how they're integrating AI in the future. Moreover, setting up was really easy and the customer support onboarding team was great. I also like that Mews streamlined payments and made it easy for guests to pay, and that restaurant charges can be directly charged to rooms, making it really easy to collect money from guests. Review collected by and hosted on G2.com. What do you dislike about Mews? The only downside with Mews is the high payment fees for cross-border payments, particularly in Indonesia, which are quite high compared to other companies. Review collected by and hosted on G2.com. What problems is Mews solving and how is that benefiting you? Mews simplifies group and individual bookings with customizable booking links and streamlines payments, making it easy for guests to pay and for us to collect, especially for room charges from the restaurant. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tobias S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tobias S.") TS Tobias S. Koordinator inom System & Distribution Mid-Market (51-1000 emp.) 3/30/2026 "Cloud-Based Ease with Responsive Support" 5/5 What do you like best about Mews? I really like how Mews treats their customers. They always listen to your opinion and hear your bottlenecks, trying to help you solve them. The fact that Mews is cloud-based was also a big plus for us. The onboarding process was very easy, we had a good amount of time to train the staff with the new software, and it was well planned. I appreciate that Mews was implementing its Multi-property feature at the time, making it much easier to handle multiple properties at a chain level. Review collected by and hosted on G2.com. What do you dislike about Mews? There is always improvement potential in certain parts of the system. It would be good to improve on Mews Multi-Property and Availability Blocks. In Mews Multi-property, they could implement an easier way to copy an existing rate to another property instead of creating a new one. For Availability Blocks, there is some improvement to be made in the back end so that the block starts when check-in time starts, not at the start of the day. Review collected by and hosted on G2.com. What problems is Mews solving and how is that benefiting you? We use Mews for day-to-day operations like check-in and check-out and distributing rates to our website and OTAs. With Mews Multi-Property, we have a one-stop place where we can create rates/vouchers/products/rate groups etc. and then distribute them to all properties in our hotel chain. With that in mind, it is also very easy to have one place where you can edit all this on as well. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Alf Martin H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alf Martin H.") AH Alf Martin H. Manager, Commercial Systems & Platforms Enterprise (\> 1000 emp.) 3/26/2026 "Effortlessly User-Friendly, Needs Group Functionality Enhancements" 5/5 What do you like best about Mews? I use Mews in my everyday work for Strawberry, and it gives me the flexibility to focus on my guests. I appreciate the user-friendliness; it's easy to use and has new features that we actually need. It's simple to roll on new employees and effortless to handle guest check-ins. Even employees familiar with tech will find it easy to learn and make valuable. I also like that Mews has a lot of connection opportunities and integrates seamlessly with our self-developed booking engine. The features Mews releases are really future-guided, setting us up well for the future in the hospitality industry. Review collected by and hosted on G2.com. What do you dislike about Mews? The group functionalities and dual rates usage. I would like to have the option to do rate mixing, so one guest can stay at BAR for one night and then on a package rate the second night without creating two reservations. On the group functionalities, it's important to have a clear picture of the total amount of guests and be more flexible with the buildup of groups. Review collected by and hosted on G2.com. What problems is Mews solving and how is that benefiting you? Mews gives me the flexibility to focus on guests, integrates seamlessly with our booking engine, and is easy to use. It's easy for new employees to learn, and its features are future-focused, setting us up for success in the hospitality industry. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CU Camilla Evelyn U. Hotel & Revenue Manager Small-Business (50 or fewer emp.) 3/23/2026 "User-Friendly with Evolving Features" 5/5 What do you like best about Mews? I appreciate Mews for being easy to use and a nice system to work with. I can do most of the setup myself, making my work easier and helping me get to know the system better. It's also great that it's easy to connect to other systems if something is missing. I like that Mews is a constantly evolving system with new features and improvements introduced regularly, which helps us stay competitive, optimize our operations, and adapt quickly to changing guest expectations. Switching to Mews provided us with a more user-friendly and accessible support, and the initial setup was straightforward, guided by a Mews consultant, where I could handle most of it myself. Review collected by and hosted on G2.com. What do you dislike about Mews? One area that could be improved is that many of the new features come at an additional cost. While the continuous development is valuable, it can sometimes make it challenging to take full advantage of new innovations without increasing overall expenses. Review collected by and hosted on G2.com. What problems is Mews solving and how is that benefiting you? Mews makes it easy to handle guest operations, allowing me to set up the system myself, making my work easier. Its constant evolution helps us stay competitive by introducing new features and improvements that optimize operations and adapt to guest expectations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Mews? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Mews ](https://www.g2.com/products/mews/discussions/new) GU Guest User What is Mews Operations used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-mews-operations-used-for) [ View all Discussions ](https://www.g2.com/products/mews/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/mews/pricing) Mews Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_38f94ec56e34c198e7095a17abce3349/oracle-hospitality-opera-property-management-system.png "Product Avatar Image") Oracle Hospitality OPERA... 4.2/5(65) [ Compare Now ](https://www.g2.com/compare/mews-vs-oracle-hospitality-opera-property-management-system) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0e65c55e92d4d9025d646e4158b9bef/cloudbeds.png "Product Avatar Image") Cloudbeds 4.3/5(40) [ Compare Now ](https://www.g2.com/compare/cloudbeds-vs-mews) ##### ##### Mews Features Platform Reporting and Analytics [ View More Features ](https://www.g2.com/products/mews/features) ##### Categories on G2 [Hotel Reservations](https://www.g2.com/categories/hotel-reservations)[Hotel Management](https://www.g2.com/categories/hotel-management)[Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms) ##### Explore More [Top PRM platforms to improve partner collaboration](https://www.g2.com/discussions/top-prm-platforms-to-improve-partner-collaboration)[Top tools for combining data from multiple sources](https://www.g2.com/discussions/what-are-the-top-tools-for-combining-data-from-multiple-sources)[Which platform supports multi-domain master data management?](https://www.g2.com/discussions/which-platform-supports-multi-domain-master-data-management) [Printavo vs BlueCherry Suite vs deconetwork for apparel and print businesses: which platform do practitioners in similar industries find most trusted based on user reviews?](https://www.g2.com/discussions/printavo-vs-bluecherry-suite-vs-deconetwork-for-apparel-and-print-businesses-which-platform-do-practitioners-in-similar-industries-find-most-trusted-based-on-user-reviews)[What platform provides collaborative video editing for teams?](https://www.g2.com/discussions/what-platform-provides-collaborative-video-editing-for-teams)[Is a dedicated lifestyle spending account platform worth it for a company with under 200 employees?](https://www.g2.com/discussions/is-a-dedicated-lifestyle-spending-account-platform-worth-it-for-a-company-with-under-200-employees) [Show MoreShow Less](javascript:void(0);)