Mews Reviews & Product Details

The smart integrations, especially the payment integration, are a real plus. Everything runs so smoothly, and I also appreciate the many features and functions. Review collected by and hosted on G2.com.

Since there are so many features, it can be a bit complex to set up initially, but the support and training are excellent. The forms in the UI contain many fields, and some of them are not relevant to us. Unfortunately, there’s no way to hide those fields. Review collected by and hosted on G2.com.

J'apprécie l'API ouverte de Mews, qui nous permet de personnaliser notre moteur de réservation et offre une large gamme de possibilités, notamment en termes de flexibilité, rendant nos opérations transparentes pour nos clients. J'aime aussi les options de personnalisation que Mews propose, telles que les descriptions de contenu, les tarifs et les restrictions. La documentation est un autre atout majeur, car tout est bien documenté et facilement accessible. La configuration initiale a été facilitée grâce à un processus de cadrage, une démonstration de produit, une mise en œuvre étape par étape et le soutien d'équipes spécialisées. Enfin, l'interface de gestion est très simple et conviviale, et c'est une entreprise qui évolue au fil du temps pour offrir à ses clients le plus de possibilités tout en restant ouverte d'esprit. Review collected by and hosted on G2.com.

managing long-term stays with guarantors; flexible space allocation that can be assigned to multiple bookable services or a single bookable service, bookable at any time Review collected by and hosted on G2.com.

We especially value the automation features, the smooth integrations with other systems, and the excellent customer support, which is always responsive, helpful, and proactive. Overall, Mews has had a very positive impact on both our workflow and guest experience. Review collected by and hosted on G2.com.

There is honestly very little to criticize. If anything, our only wish is that some of the exciting new features and improvements Mews has planned would be rolled out sooner—they simply cannot come fast enough. Review collected by and hosted on G2.com.

I find Mews super intuitive and easy to use. It contains many automations, which makes the process easier. I also like that Mews offers multi-property support and many things are done automatically, which had to be done manually in the old system. Review collected by and hosted on G2.com.

There are occasional uncertainties that one has to explain to oneself, and sometimes it takes longer with support, but everyone is very helpful. During onboarding, you have someone to guide you, but the real questions come afterwards, and we felt a bit left alone then. Review collected by and hosted on G2.com.

I like how easy Mews is to use and that there are constant improvements. It's intuitive and the design is clear, which makes the initial setup very easy. They consistently introduce new features that really improve our workflow. I also appreciate the automation of repetitive tasks, the simplification of the check-in process, and the reduction of fraud. Review collected by and hosted on G2.com.

More customization, some features aren't customizable like the main dashboards, colors, or payment methods. Review collected by and hosted on G2.com.

MEWS has significantly improved our operational efficiency. The interface is intuitive, and the automation features save us valuable time every day Review collected by and hosted on G2.com.

Some updates are not communicated well or fast. Review collected by and hosted on G2.com.

What we like most about Mews is that it is very easy to use and employees can be easily defined. And there is integration with many third-party providers. Review collected by and hosted on G2.com.

Most things work very well at Mews. However, it would be good if the search bar could be better controlled, and if one could switch better between commands and duplicates. Review collected by and hosted on G2.com.

Easy to use, good support. Easy to train. Great features that are very helpful in everyday life. Various integrations possible. Review collected by and hosted on G2.com.

Sometimes you have to wait a long time for an answer. Review collected by and hosted on G2.com.

MEWS is a one stop PMS system, easy to navigate and most of your needs are available. Additionally, the customer support are very active. Review collected by and hosted on G2.com.

When an invoice is issued it will not show in the billing tab and you have to reopen it as a bill. Review collected by and hosted on G2.com.