--- title: Voxco Survey Platform Reviews meta_title: 'Voxco Survey Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 106 reviews by the users' company size, role or industry to find out how Voxco Survey Platform works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 106 scale: '5' date_modified: '2026-07-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Voxco Survey Platform Reviews **Vendor:** Discuss.io **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.3/5.0 **Total Reviews:** 106 ## About Voxco Survey Platform Voxco Insights Platform, a global leader in cloud & on-premise feedback management, helps organizations optimize omnichannel experiences & conduct sophisticated market research and drive business growth. Voxco Research cloud, an omnichannel survey platform, enables organizations to conduct multimodal survey research with Voxco Online, Voxco CATI, Voxco IVR, Voxco Dialer & Voxco Analytics. Voxco has a diverse suite of products catering to a wide range of industries including finance, healthcare, hospitality, insurance. Voxco provides you the tools for all purposes - from gathering your data to analyzing it and generating reports as well - Voxco is the one stop solution for all your survey needs. With Voxco Audience, you can create niche targeted panels by choosing target audience of your choice from a pool of 10Mn+ verified professionals, 90+ filters and save over 30% on ad-hoc costs. With Voxco, you can create powerful, engaging surveys with ease. Using the drag and drop interface you can easily create, modify and test surveys with no coding required at all. With its diverse range of question types, you can craft surveys suited perfectly for your needs. Voxco believes and delivers on its philosophy of One Platform, All Channels. With its truly omnichannel nature, you can maximize your responses - create one survey and launch it across multiple channels - online, telephone, offline. For surveys on dedicated channels, Voxco has its very own Voxco CATI (telephone surveys) and Voxco Mobile Offline(CAPI offline surveys). And the best part is that all data gathered from different sources is stored at one central location. With Voxco Analytics, watch the gathered data come to life in the form of dynamic dashboards. Perform complex operations like stats analysis, create custom cross tabs, apply weighting - all in one place. Take an in-depth look into your results with dynamic filters. All survey data is updated real time, allowing you to be updated with the latest trends and customer sentiments. Once you’re happy with your reports, export them to Powerpoint at the click of a button or share them with your team on the Key Findings Portal. Voxco is trusted by more than 450+ global brands, top 50 MR firms and universities across the world to conduct over 50Mn+ surveys in 200+ languages in 40+ countries. Sales and support offices in Canada, USA, France, UK, Germany and Australia. ## Voxco Survey Platform Pros & Cons **What users like:** - Users commend the **ease of use** of Voxco Survey Platform, favoring its intuitive design and simple setup process. (4 reviews) - Users appreciate the **user-friendly setup** of Voxco Survey Platform, finding it straightforward and effective for their needs. (3 reviews) - Users value the **flexibility** of Voxco Survey Platform, enabling seamless handling of complex, multi-channel surveys efficiently. (2 reviews) - Users value the **quality customer support** of Voxco Survey Platform, enhancing the overall survey experience immensely. (1 reviews) - Users love the **ease of creation** with Voxco, thanks to its intuitive drag-and-drop survey programming features. (1 reviews) - Users enjoy the **easy integrations** of the Voxco Survey Platform, enhancing data accessibility and real-time reporting. (1 reviews) - Efficiency (1 reviews) - Users appreciate the **flexibility in engagement** with respondents, allowing surveys to be taken anytime and anywhere. (1 reviews) - Helpful (1 reviews) - Users value the **flexible integrations** of Voxco Survey Platform, enabling surveys via web, email, and mobile. (1 reviews) **What users dislike:** - Users find the **interface complex** , making it challenging for newcomers and hindering effective use of the platform. (2 reviews) - Users experience **software bugs** that cause radio buttons to freeze, hindering progress during surveys and interviews. (2 reviews) - Users find the **dashboard issues** challenging, feeling it needs redesigning to emphasize key performance metrics. (1 reviews) - Users find the **reporting and visualization tools less intuitive** than competitors, hindering their analytical experience with Voxco. (1 reviews) - Users find the **difficult setup** of Voxco Survey Platform to be moderately complex, lacking plug-and-play simplicity. (1 reviews) - Learning Curve (1 reviews) - Not Intuitive (1 reviews) - Users experience **occasional performance issues** with Voxco Survey Platform, including server downtime that disrupts workflow. (1 reviews) - Poor Reporting (1 reviews) - Users find the **survey builder overly complex** , suggesting improvements for SMB user experience and dashboard functionality. (1 reviews) ## Voxco Survey Platform Reviews ### 1. Flexible Survey Customization, Needs UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Valerio D. | Market Research Consultant, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Voxco Survey Platform?** Voxco Survey Platform stands out with its highly flexible survey customization and comprehensive built-in analytics functions. It supports advanced questionnaire logic, diverse design options and multi-channel distribution, allowing me to build fully personalized surveys for different market research projects. All response data is centrally stored and presented with intuitive visual reports, making data sorting, review and in-depth analysis much simpler. The platform combines professional-grade research features with an easy-to-navigate operation experience, helping me handle complex survey tasks efficiently. Its stable operation and accurate data output also ensure I can deliver reliable research insights and high-quality work results to my clients consistently. **What do you dislike about Voxco Survey Platform?** There are a few noticeable areas that need optimization. The overall user interface looks slightly old-fashioned and not as streamlined as competing survey tools. Many advanced configuration options are hidden in layered menus, which increases operation time during busy work hours. In addition, the platform lacks detailed guided tutorials and beginner-friendly onboarding resources, making it challenging for new users to quickly master complex branching logic and custom reporting settings. Data loading and file export speeds will slow down when processing large volumes of survey responses. Meanwhile, third-party software integration is limited, and report templates are not abundant enough to meet diversified customized reporting demands for different business scenarios. **What problems is Voxco Survey Platform solving and how is that benefiting you?** As a market research consultant, I need efficient tools to complete questionnaire design, mass data collection and professional result analysis. Voxco perfectly solves these core work pain points. It replaces inefficient manual statistics and simple free survey tools, supporting complex survey logic design and standardized data collection. It unifies the whole process of survey creation, release, data recycling and analysis, greatly reducing my repetitive workload. With the structured data and visual analysis it provides, I can quickly summarize valuable feedback insights, help local enterprises understand customer needs, and support clients in making scientific and data-driven business decisions. ### 2. Efficient Survey Management with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul J. | Senior physics lecturer , Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Voxco Survey Platform?** I like the all-in-one functionality of Voxco Survey Platform. It makes it easy to create complex surveys, collect data across multiple channels, and analyze results in real time, all within a single platform. This integration saves time and makes the process faster and more efficient. I appreciate the platform's advanced survey logic, robust reporting, and multi-channel capabilities as they provide better data collection options and more powerful analytics compared to what I used before. **What do you dislike about Voxco Survey Platform?** The interface can feel a bit complex at times, and some advanced features have a learning curve. Reporting customization could also be more flexible. More flexibility in report layouts, easier filtering, and better visualization options would help. Also, a simpler, more intuitive interface would make navigation and setup quicker. **What problems is Voxco Survey Platform solving and how is that benefiting you?** I use Voxco Survey Platform to create, distribute, and analyze surveys for market research. It simplifies survey management with end-to-end solutions, automates data collection, and provides real-time insights, saving time and improving decision-making. ### 3. Powerful Multi-Channel Survey Tool, But UI Needs Work **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant M. **Reviewed Date:** January 15, 2026 **What do you like best about Voxco Survey Platform?** I really like Voxco Survey Platform's ability to handle complex, multi-channel surveys in one place. You can design advanced questionnaires, set up logic and quotas, and collect responses online, by phone, mobile, or offline — all within the same platform. This flexibility makes it powerful for professional research and large-scale projects. Voxco's flexibility makes it valuable because you can run complex surveys across multiple channels from one platform, maintain consistent logic and quotas, and collect all data in one place, saving time while ensuring accurate, high-quality results. **What do you dislike about Voxco Survey Platform?** Some areas that could be improved are the user interface, which can feel complex for new users, and the reporting and visualization tools, which are less intuitive than some competitors. Voxco could be improved by making the interface more modern and intuitive with clearer navigation and in-app guidance, and by enhancing reporting tools with drag-and-drop dashboards, more chart options, interactive visuals, and easier export and sharing. Initial setup of Voxco Survey Platform is generally seen as moderately complex — it’s not plug-and-play like basic survey apps. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco Survey Platform solves running complex surveys at scale, manages advanced survey logic, and centralizes data collection and analysis. It helps reach respondents across channels, ensuring data quality and saving time while maintaining accurate results. ### 4. User-Friendly, Effective Survey Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Voxco Survey Platform?** I use the Voxco Survey Platform to design and manage surveys for customer support. I find that it streamlines the survey creation process. I appreciate that it's user-friendly and supports the creation of custom surveys, which makes it much easier for me. I also like that the platform supports multiple distribution channels, allowing me to reach responders wherever they are. **What do you dislike about Voxco Survey Platform?** The user interface could be more intuitive when managing complex survey projects. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco Survey Platform streamlines survey creation, supports multiple distribution channels, and reaches responders wherever they are. ### 5. Efficient Survey Control, Strong Script Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Tim M. | Surveyor, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Voxco Survey Platform?** I really like the Voxco Survey Platform for its effective control over calls, which helps me stay connected with the interviewees during surveys. It's great that the platform makes it easy to see and read the script clearly, enabling me to carry out surveys effectively. The platform’s user-friendly setup was quite self-explanatory for me, and I didn't have any issues setting it up. **What do you dislike about Voxco Survey Platform?** Sometimes the radio buttons stick, and it doesn't let me proceed forward to the next script that I'm reading to the interviewee or surveyee. It seems like a programming error when going back to previous pages. **What problems is Voxco Survey Platform solving and how is that benefiting you?** I use Voxco Survey Platform to conduct political surveys, keeping me connected with interviewees effectively. It controls calls well and provides easy access to scripts, making survey delivery smooth and efficient. ### 6. Unmatched Flexibility and Powerful Survey Design **Rating:** 4.5/5.0 stars **Reviewed by:** S G b. | Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Voxco Survey Platform?** The best part of Voxco Survey Platform is its flexibility—easy questionnaire design, strong logic capabilities, and support for multiple survey modes. **What do you dislike about Voxco Survey Platform?** Occasional performance issues server down issue **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco solves the challenge of running complex multi-mode surveys efficiently, helping streamline data collection and improve overall project turnaround time. ### 7. Effortless Survey Programming with Stellar Features **Rating:** 5.0/5.0 stars **Reviewed by:** Shikha B. | Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Voxco Survey Platform?** I use Voxco Survey Platform for survey programming, and it makes my life easy with its drag-and-drop feature for creating surveys. I find the multi-punch and radio button features to be the best. The initial setup was very easy. **What do you dislike about Voxco Survey Platform?** I think it should limit numeric to numeric and also can limit character at some point. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco Survey Platform makes it easy to create surveys with its drag-and-drop interface. I really like the multi-punch and radio button features. ### 8. Take the Voxco survey express and head towards the high ground of design competitiveness. **Rating:** 4.0/5.0 stars **Reviewed by:** Cory P. **Reviewed Date:** December 22, 2025 **What do you like best about Voxco Survey Platform?** I like that the Voxco Survey Platform supports precise screening of survey subjects based on the characteristics of the target audience. For example, when designing high-end fashion products, I can set the survey subjects to be people with a certain spending power and an interest in fashion trends, thereby obtaining targeted feedback on their evaluation of the fashion sense and quality of competing products. These features provide strong informational support for me in creating designs that meet the needs of the target audience. **What do you dislike about Voxco Survey Platform?** Network compatibility issues: In some complex network environments, such as using public Wi-Fi or mobile data networks, the platform occasionally experiences slow loading or abnormal page display issues. For someone like me who needs to conduct research work anytime via mobile devices, this could mean missing out on the best opportunities to gather user feedback, thereby reducing work efficiency. **What problems is Voxco Survey Platform solving and how is that benefiting you?** The Voxco Survey Platform helps me comprehensively collect consumer feedback on competitive product designs, converting it into quantifiable data to analyze various dimensions of the competitive designs. It also supports precise audience targeting to obtain specific evaluations, providing differentiated competitive strategies. ### 9. Powerful and flexible multi-channel data collection platform **Rating:** 4.0/5.0 stars **Reviewed by:** Aiden W. **Reviewed Date:** December 18, 2025 **What do you like best about Voxco Survey Platform?** I like the flexible and diverse survey creation features of the Voxco Survey Platform, especially the drag-and-drop scripting tool, which allows for the quick construction of complex questionnaires through simple drag-and-drop operations. This makes questionnaire design easier, without the need for complex programming knowledge, and enables personalized survey processes. The platform offers a wide range of question types and customization features to meet various survey needs. I also appreciate its powerful multi-channel data collection capabilities, covering online, mobile, SMS, and telephone channels, ensuring that different target audiences can be reached, and allowing for the integration and management of data from different channels to maintain data consistency and coherence. Voxco's sample management system is also very precise, with a rich sample library and efficient filtering functions, allowing for real-time management and adjustment of samples to ensure the scientific and representative nature of the survey. Additionally, text analysis features like Ascribe CX Inspector use sentiment analysis to quickly summarize key information from large amounts of text data, reducing the cost of manual analysis and improving the efficiency of data collection and analysis. **What do you dislike about Voxco Survey Platform?** User Interface and Operational Experience: The platform is powerful, but for new users, there may be a certain learning curve. It is necessary to improve the onboarding process to help users better master its functions. Data Visualization Function: Although the platform has data analysis and reporting capabilities, there is room for improvement in data visualization. The visualization effects are not rich and diverse enough to meet users' needs for intuitive data presentation and in-depth analysis. **What problems is Voxco Survey Platform solving and how is that benefiting you?** The Voxco Survey Platform improves multi-channel data collection, ensuring reach to diverse target audiences, optimizing sample management and selection, and enhancing the efficiency and effectiveness of survey design. Its text analysis tools facilitate the extraction of insights from open-ended responses, helping to optimize market strategies and improve data management efficiency. ### 10. There is constant freezing and sometimes you cant go back to the previous question **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Voxco Survey Platform?** Its got clear visible words. Able to navigate easily. **What do you dislike about Voxco Survey Platform?** The freezing and getting stuck on previous questions. **What problems is Voxco Survey Platform solving and how is that benefiting you?** N/A ### 11. best online tool to collect the Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** kiran k. | SAP Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Voxco Survey Platform?** we can Engage respondents anywhere, anytime. quality customer support,secure hosting we can use cloud or onpre,(hybrid). scalable, we can use mobile web and email to take the surveys **What do you dislike about Voxco Survey Platform?** may be mobile app is not fluent they have to wotk on the mobile application. **What problems is Voxco Survey Platform solving and how is that benefiting you?** take survey and analyse the patterns of the respondents ### 12. Excellent Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mayur C. | SDR Mnager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Voxco Survey Platform?** It enables Surveys to be done accurately and very easy to use. **What do you dislike about Voxco Survey Platform?** Nothing as such till now. Tool is working perfectly fine. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Gaining more insights. ### 13. Computer production engineer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Voxco Survey Platform?** The simplicity of its infrastructure that responds to a professional survey software based on all the elements offered on the cloud network. **What do you dislike about Voxco Survey Platform?** As an admin, I find myself overwhelmed by several statistics. **What problems is Voxco Survey Platform solving and how is that benefiting you?** His cloud chain allowed him to access all types of information to simplify our expected statistics into a single ACT. ### 14. Full featured Mixed Mode Survey Solution **Rating:** 4.5/5.0 stars **Reviewed by:** J.J. P. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Voxco Survey Platform?** Very flexible questions that allow us to create almost any type of question we need. Advanced logic allows us to customize survey flows. **What do you dislike about Voxco Survey Platform?** There are a few question types we cannot create yet, but Voxco is constantly coming out with updates to make more and more possible. We have had challenges with variables that are not tied to a question end up with a default code width of 128 or 256 that make data files look a bit messy, but we have learned ways around that. **What problems is Voxco Survey Platform solving and how is that benefiting you?** With their mixed mode platform we are able to combine data from Web and phone surveys and use "text to web" also to get web completes by texting cell phone numbers with a link to the survey for respondents to take at their preferred time. We have been able to run multiple call center locations as well as interviewers working remotely from home with a single solution. ### 15. Complex but useful **Rating:** 3.5/5.0 stars **Reviewed by:** CAMILLE G. | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Voxco Survey Platform?** It allows complex survey questions and structures, which allows us to ask questions exactly the way we want to ask them. You can manage a large part of your survey project within the platform : recruiting panelists, programming and distributing surveys, analysis, etc. We also appreciate the fact that we can be multiple users at the same time. **What do you dislike about Voxco Survey Platform?** Customer support is unequal. If I send them a question about a feature or an issue, I sometimes get a very quick and helpful answer. Other times, my email remains unanswered and I have to write them again in order to get an answer. The complexity of the platform sometimes makes it difficult to use, because it has so many details. For example, when programming an advanced skip logic, I rarely know how to write it correctly. The language is very specific and long to learn. Also, the appearance of surveys on mobile could be improved. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We see that you're putting effort into open question analysis, and we really appreciate it. We hope you continue developing that tool. ### 16. Long time user of the Voxco Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Vince F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Voxco Survey Platform?** First and foremost, what I like is its flexibility. This was a tool originally built for researchers. Of course, it has adapted to accommodate the more beginner user, but it still has the functionalities to allow advanced users to do more complex things. Things like filtering on NOC (number of choices) or using the current frequency of a given group in selections. I also like the fact that they are developing their product, adding such new features as automatic translation. Something I find helpful is their panel management tool, allows you to quite easily manage a client panel and then create and distribute a survey to panel members quite easily. **What do you dislike about Voxco Survey Platform?** Has its share of bugs, workarounds will become part of your routine. User experience…can be complicated to use for someone first getting started. Lacks some of the visual bells and whistles that other platforms may offer (survey type questions). **What problems is Voxco Survey Platform solving and how is that benefiting you?** Is the platform that best suits our business needs. ### 17. Advanced Functionality + Strong Account and Support Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Voxco Survey Platform?** Voxco provides our team with a cost-effective survey platform that is packed with advanced features and functions (panel management, advanced logic and expressions, HTML + CSS customization, API integrations, etc). There hasn't been a function we've needed that Voxco doesn't already provide (in some cases they've integrated for us based on project needs). The staff, both on the sales/account side and the tech/support side are always willing to help with even the smallest of issues. Client/user success is a priority at Voxco. It's uncommon to recieve such robust support. We've been very pleased with our Voxco experience and recommend the platform to anyone currently being sucked dry from the overly-expensive alterative platforms that aren't as robust as Voxco. **What do you dislike about Voxco Survey Platform?** The overall look and feel of the survey engine (including live surveys) is a bit dated, but the dev team is actively working to add newer functions, question types, and improve the current look adn feel options to enhance the user and respondent experience. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco has provided us with a cost-efficient platform to successfully launch projects for a variety of clients with very different needs. The panel management tool is very robust and allows for precise mangement of the panel itself, but also alows for very detailed distribution processes (based on demographics, previous responses, past survey participation, etc). The survey tool is also very robust and allows for API integration (variety of fraud tech) and also cinludes a variety of advanced logic and advanced expressions. Voxco also partners with a variety of platforms that can be directly integrated, such as Marketsight for data visualization adn dashboards, and Zamplia for sample acquisition. ### 18. Platform that can handle complex surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Voxco Survey Platform?** As a market research analyst, it is necessary to work with a survey platform that can handle complex programming and provide me with the feedback I need to understand the effectiveness of the surveys. With the Voxco platform, I can view respondent actions regarding the survey. I can look at survey data and who is responding in order to target reminders. We're able to test programs to insure that the logic is working properly and the data that is provided can easily integrate into our analytical software. These are just a few of the features that I use most but many other features are available. Overall, it's easy to use and gets the job done. I've been using Voxco for nearly five years and am very happy with the platform. **What do you dislike about Voxco Survey Platform?** I haven't really experienced any downsides with the platform. **What problems is Voxco Survey Platform solving and how is that benefiting you?** The Voxco Survey Platform is a tool we use to help answer our clients' questions. The surveys we administer help clients to make decisions about branding/imaging, products and services to offer, customer satisfaction and other client objectives. The platform benefits us to help our clients make decisions. ### 19. Does everything we need reliably for a good value **Rating:** 4.5/5.0 stars **Reviewed by:** George T. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Voxco Survey Platform?** Voxco supports all of the basic question types we need to perform primary research, as well as some light scripting to help automate respondent flows and streamline data collection. It doesn't have some "flashier" question types I have seen in other data collection platforms, but honestly I consider that a positive; having to use reliable, consistent question types means that we have to think through questions to make sure accurately and validly collect the intended data, and will be straightforward and familiar for respondents to answer. Voxco staff has always been friendly and helpful, and quick to help us resolve any issues that arise. **What do you dislike about Voxco Survey Platform?** The documentation could stand to be improved. As a survey programmer, it would be helpful to have more concrete examples were provided as the syntax is somewhat unique to Voxco and can be difficult to navigate. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We do a lot of primary research data collection. Voxco allows us to get surveys programmed and fielded quickly, effeficiently, and cost efficiently. It provides a structured, consistent framework for us to communication to survey writers in our organization how best to structure questions to get the answers and data they need to answer critical business questions. ### 20. Simplified our programming and fielding. So simple to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Katie C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Voxco Survey Platform?** The simplicity of the user interface has allowed us to give the job of programming to junior level staff, freeing senior staff for analysis and reporting. Occasional intricate coding requires more hands on work, but the technical and customer support staff are excellent. Responsive and helpful. We have used the built-in Voxco panel for our occasional consumer fielding to great results. We have also been able to streamline reward delivery through seamless integration with BHN (Rybbon). **What do you dislike about Voxco Survey Platform?** Some limitations to look and feel, but nothing we haven't been able to work around. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Because of its user-friendliness, Voxco has allowed us to properly allocate staffing resources. ### 21. Ideal for CATI, Survey Integration, lacking customer service and usability **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Voxco Survey Platform?** I love the number of features it offers, specifically with regards to CATI Phone Surveys and Online Surveys. My company does many of these surveys so it's nice to have everything in one place. Putting together online surveys is very easy, and I found creating branching logic to be very intuitive. **What do you dislike about Voxco Survey Platform?** I find the customer service and help documentation to be very disappointing. Finding answers to simple questions forces you to sift their help document, which is very technically oriented and difficult for the average reader to understand. Reaching out to customer support does not help much either, as much of the support is done over email. **What problems is Voxco Survey Platform solving and how is that benefiting you?** I believe they are implementing a revamped training module for Voxco to help customers in learning the platform, in addition to some dashboard upgrades which are sorely needed. ### 22. Useful but hard to master. **Rating:** 3.0/5.0 stars **Reviewed by:** Maxime P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Voxco Survey Platform?** I like to use it for my CATI Surveys, it's useful and practical to create quotas for my different surveys. **What do you dislike about Voxco Survey Platform?** It's hard to know but the follow-up of quotas, we don't have the correct number of people who answered the survey. Moreover, the software used to make survey (Design) isn't ergonomic and looks like it wasn't updated since a long time. Also, from the investigator's point of view, it's too bad that they don't have more information of which contacts answered the survey or how many they did. **What problems is Voxco Survey Platform solving and how is that benefiting you?** It helps me with surveys with a large number of contacts. The way to create quotas is really simple. ### 23. Review of Voxco platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Voxco Survey Platform?** Both the telephone and web platform are user friendly and have capabilities to program in complex questions. Customer support is good, but the technical support has promissed that a particular fix would be implemented in the last two versions and we're still waiting. **What do you dislike about Voxco Survey Platform?** There is no report to shows how many simultaneous connections are being used per project. Purchasing these connections is way too expensive. If it weren't for the telephone part of the platform we would be using a different platform altogether. In fact we do use another web platform if we anticipate a large number of surveys to be completed to avoid purchasing simultaneous connections. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Allowing us to conduct surveys by telephone. ### 24. " Voxco Survey Platform : Unveiling the Power of Voxco survey platform" **Rating:** 4.5/5.0 stars **Reviewed by:** Payal G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Voxco Survey Platform?** 1- Multi-Channel Data Collection : its support multi channel data collection like various method such as online survey , mobile survey , telephone survey , in-person interview and more 2- Real-Time Reporting and Analytics : Its also provide real time reporting and analytics capabilities 3-Integrations Capabilties : Its also have capabilities to integrations with other system and tools and also integrates with third party applications **What do you dislike about Voxco Survey Platform?** 1- Limited Customizations : this platform offers a variety of survey design features but there might be limitations in term of customizations options for look and feel of survey 2- Pricing : the Pricing structure of this platform is relatively high in comparashion of others platform 3-Platform Performance : When this platform dealing with large size of data set so user faced some performace issues **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco Survey Platform have solving some challenges and offers some benifits its aim to improve the efficiency ,effectiveness , and accuracy of survey research for organisation and reseachers , its help streamline processes , enhance data collection and analysis capabilities and ultimately enable researchers to make data-driven decisions based on high quality survey data ### 25. A total research data collection and panel management solution **Rating:** 4.5/5.0 stars **Reviewed by:** Panayiotis P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about Voxco Survey Platform?** Voxco has been valuable in our technology transition to a more effective and more agile data collection. The panel management module and the flexibility in its applications has been great for us. **What do you dislike about Voxco Survey Platform?** Although most of our queries are accomodated within reasonable time frames, we would like to see the technical support team be able to help us slightly faster in very urgent issues. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Faster CATI data collection, agile panel management and online (CAWI) data collection. Productivity has increased and our costing is now much more accurate than before ### 26. Excellent platform with many options and it's Canadian! **Rating:** 5.0/5.0 stars **Reviewed by:** Anita K. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Voxco Survey Platform?** There are many different question types available and you can even add your own using HTML. Export to Excel and SPSS is a breeze. Data collection using Android-based tablets is very simple. **What do you dislike about Voxco Survey Platform?** There are 2 things that make Voxco less than perfect: 1 - only Android is supported for Moble Offline use 2 - the new look and feel is not available in Mobile Offiline mode **What problems is Voxco Survey Platform solving and how is that benefiting you?** We are able to go out into remote communities that may not have internet access. The Mobile Offline feature lets us collect data and then we can have it all upload to the server afterward. ### 27. Voxco is a great software for both offline and online surveys. **Rating:** 5.0/5.0 stars **Reviewed by:** Ayub K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Voxco Survey Platform?** The survey is easy to use and can be done offline. **What do you dislike about Voxco Survey Platform?** I wish there were more data analysis features and also options to present the data in formats. **What problems is Voxco Survey Platform solving and how is that benefiting you?** It helps us gather surveys and understand the prefewrences/issues of stakeholders. ### 28. Voxco is a Solid All-Purpose Survey Delivery and Panel Management Platform **Rating:** 4.5/5.0 stars **Reviewed by:** David C. | Owner and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Voxco Survey Platform?** Easy to use, short learning curve, powerful survey programming features including advanced logic, very diverse question types, excellent use of media, surprisingly powerful panel management capabilities, all at a reasonable price tag that beats Qualtrics by a mile. Voxco also has a great team behind the product, with quality, responsive customer support. **What do you dislike about Voxco Survey Platform?** Could be better documentation regarding scripting, panel management capabilities. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We use Voxco as our main survey programming and fielding platform, as well as their panel management features. ### 29. Great support and services **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Voxco Survey Platform?** I like the ease of use and navigation of the survey platform. It is user friendly once projects are set up correctly. **What do you dislike about Voxco Survey Platform?** Data improvement in the desktop version would be magnificent. Also, getting a reason and how to avoid glitches or issues would be beneficial. **What problems is Voxco Survey Platform solving and how is that benefiting you?** They are working on improving data and makig Voxco easier to use all around and that is great since we are moving towards programming our own surveys. ### 30. easy to use, very proficient **Rating:** 4.5/5.0 stars **Reviewed by:** Shelley C. | Audio Visual Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2024 **What do you like best about Voxco Survey Platform?** Easy to use, Very thorough survey, collects all information needed **What do you dislike about Voxco Survey Platform?** Mistakes are difficult to correct from user permissions. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Surveying is the basis for the company I work for so it is a significant factor of the entire business. ### 31. Extremely user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Voxco Survey Platform?** Survey programming is very user friendly! **What do you dislike about Voxco Survey Platform?** There is no coding module for Voxco online **What problems is Voxco Survey Platform solving and how is that benefiting you?** We use Voxco for both telephone and online surveys. The system is very user friendly. Programming (especially online) is extremely easy. Support is always very timely ### 32. Flexible and Customizable survey platform for all your needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Voxco Survey Platform?** 1. You can highly customize it based on your needs 2. Easy to administer 3. Can deal with heavy load 4. Good integration with Dialers 5. Run and design different survey projects at the same time 6. Cloud based service is a plus but you can also have it installed on-premise **What do you dislike about Voxco Survey Platform?** 1. Infrastructure can become complex if you have it on-premise 2. Services are often dependent and requires servers to be rebooted in a special sequence in case of maintenance 2. Customizations may require Voxco support **What problems is Voxco Survey Platform solving and how is that benefiting you?** 1. Conducting survey in all forms (phone, online etc.) 2. Gather require data and perform analysis later 3. Create reports based on interviewers 4. Better management of workforce ### 33. Survey software for advanced users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Voxco Survey Platform?** Voxco's survey software suite provides significantly more user-side control over display logic, routing, and behind the scenes calculations. Coming from Qualtrics to Voxco, the difference for power users was stark. Customer support has been phenomenal and Voxco continuously works to improve and expand their products. **What do you dislike about Voxco Survey Platform?** All of that flexibility does come with a user interface that is sometimes less intuitive than simpler survey platforms such as SurveyMonkey or Qualtrics. The learning curve to truly master Voxco can be steep. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco allows us to write our surveys however we want and know that the survey software will be able to handle those demands. Voxco has also made significant strides in recent years to improve their question type offerings and mobile compatibility. ### 34. Great survey software for multi-modes. **Rating:** 4.0/5.0 stars **Reviewed by:** David H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Voxco Survey Platform?** Seamlessly collect data via telephone, online, and in-person intercepts. **What do you dislike about Voxco Survey Platform?** The on premise version lacks the features of the SaaS version. **What problems is Voxco Survey Platform solving and how is that benefiting you?** The CATI telephone software serves a big need for our call centre. ### 35. Fantabulous tool for survey programming **Rating:** 5.0/5.0 stars **Reviewed by:** Sai G. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Voxco Survey Platform?** Easily design surveys with less coding. Email distribution is one of the best among other programming platforms, with more ease to send out invites and reminders. This tool can be used both online(internet) and offline(intranet) as well. **What do you dislike about Voxco Survey Platform?** Designing multi-country survey with localization of content is something that can be improved upon. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We are able to program surveys in Voxco and are able to collect the responses in a better way. ### 36. A good overall experience using Voxco **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Voxco Survey Platform?** The large scale of things that the platform can perform for creating custom surveys The survey API that can support creating surveys through external integrations The reactivity of the support **What do you dislike about Voxco Survey Platform?** The functional documentation could be way better The buggy and not so documented API **What problems is Voxco Survey Platform solving and how is that benefiting you?** We can create custom tailored surveys that can be very complex sometimes with ease. The platform is widely customisable which is also a very good point. ### 37. Great platform! Some important features need to be added **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Voxco Survey Platform?** Voxco is very flexible and enables users to both online and phone surveys. I like how easy it is to integrate multimode surveys **What do you dislike about Voxco Survey Platform?** The complete lack of security features for online surveys like recaptacha, duplicate IP addresses screen-out, bot-detection features, etc. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We are a survey research firm. We use Voxco to conduct our surveys ### 38. Fantastic software, difficult to maintain and update **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Voxco Survey Platform?** Allows us to collect information in a variety of formats, support is generally timely. **What do you dislike about Voxco Survey Platform?** Response to issues beyond support level is very slow, so deploying new versions can be very challenging if issues are found that need to be resolved before deployment. Mobile support is limited, but improving. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Collecting information from a variety of clients using different modes of data collection. ### 39. Great Tool for Market Research professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Félix L. | Directeur des Finances , Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Voxco Survey Platform?** Constant Evolution and updates are at the root of our appreciation of th eVoxco platform. We've been clients of them since day 1 and remain to this day. We use Voxco everyday **What do you dislike about Voxco Survey Platform?** Sometimes limited in terms of support for advanced functionalities and in such, we need to debug a lot by ourselves. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Very Niche profuct for a niche market. ### 40. essential for CATI **Rating:** 4.5/5.0 stars **Reviewed by:** Yasmina B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Voxco Survey Platform?** The management of Qutos for telephone fields... **What do you dislike about Voxco Survey Platform?** the rigidity of the design tool (a somewhat outdated interface) **What problems is Voxco Survey Platform solving and how is that benefiting you?** none for now ### 41. It's usually fine for creating/managing surveys, but the main issue is support. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Voxco Survey Platform?** It does it's job for the most part in terms of creating and managing surveys. **What do you dislike about Voxco Survey Platform?** If I have questions about something the help function within the software is rarely of any value. All the stuff in there seems very basic. The biggest issue we've had is with support. They are often not responsive and need to be prompted multiple times to get answers. Even when they do respond, it's not always helpful with the issues we're experiencing and they don't seem to care much about resolving the issues quickly. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We use it for surveys. Not much more to it than that. ### 42. High value market research platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Voxco Survey Platform?** Voxco is very functional and allows us to capture various insights efficiently and effectively. **What do you dislike about Voxco Survey Platform?** The incongruence of syntax at times can be challenging, especially for new users. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco allows us to efficiently collect data as well as determine eligibility for further market research. ### 43. Voxco is a great survey platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2023 **What do you like best about Voxco Survey Platform?** The Voxco design software and the A4S web software are both very useful for creating complex surveys that require specific pathing throughout a script. Having the dialer interact directly with the survey is also a great bonus when producing reports. **What do you dislike about Voxco Survey Platform?** Some customization in the survey is difficult due to limitations in adding logic based upon responses given within the survey. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Provides a survey tool that is connected to the dialer, allowing direct reporting. This improves our ability to provide quick and accurate reports to clients from our data collected. ### 44. A staple for CATI and web surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Voxco Survey Platform?** Voxco provides a easy to use interface which makes it easy to administer surveys and create reports. **What do you dislike about Voxco Survey Platform?** Email bouncebacks are not accurately reflected when viewing the status of distributions. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco provides easy navigation for computer assisted telephone interviews. ### 45. Field Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Voxco Survey Platform?** It is very user friendly to create capi questionnaires and the support department is very friendly and easy to communicate with **What do you dislike about Voxco Survey Platform?** The Design App for the creation of CATI questionnaires **What problems is Voxco Survey Platform solving and how is that benefiting you?** it is very easy to navigate between the different projects (CAPI,CATI). ### 46. clare and concise **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Voxco Survey Platform?** Is simple and quite easy to use and easy of integration. **What do you dislike about Voxco Survey Platform?** Sometimes, when you have 2 o 3 pages open with voxco they are too slow **What problems is Voxco Survey Platform solving and how is that benefiting you?** Implementing surveys setup and another things like payments etc ### 47. Voxco Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Voxco Survey Platform?** Very good program for data collection, analysis and reporting. **What do you dislike about Voxco Survey Platform?** Real-time communication with agents can be lacking. **What problems is Voxco Survey Platform solving and how is that benefiting you?** It's helping me to monitor quality and production to better server our clients. ### 48. Good customer service / need to constantly check in and correct issues **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Voxco Survey Platform?** Voxco survey platform makes it easy to send surveys and collect results. Good support team that is always willing to help. **What do you dislike about Voxco Survey Platform?** The addition and removal of panel and survey attributes makes it tricky to export data and prone to errors happening. Email survey templates aren't very aestheticly pleasing / user friendly. Custom projects can be prone to errors that take time to correct. **What problems is Voxco Survey Platform solving and how is that benefiting you?** sending surveys out ### 49. Voxco for Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Voxco Survey Platform?** Easy to construct/test and revise surveys **What do you dislike about Voxco Survey Platform?** Not always user-friendly or intuitive, but fairly flexible **What problems is Voxco Survey Platform solving and how is that benefiting you?** Secure Data collection tool ### 50. Usually reliable, sometimes after system updates functions are getting lost or arent working **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Voxco Survey Platform?** Easy to use and teach, very reliable and good interface **What do you dislike about Voxco Survey Platform?** doesnt provide some of the more advanced tools **What problems is Voxco Survey Platform solving and how is that benefiting you?** fielding surveys ## Voxco Survey Platform Discussions - [What is the best online survey platform?](https://www.g2.com/discussions/voxco-survey-platform-what-is-the-best-online-survey-platform) - 1 comment - [Which software is best for Survey?](https://www.g2.com/discussions/voxco-survey-platform-which-software-is-best-for-survey) - 1 comment - [What is voxco?](https://www.g2.com/discussions/what-is-voxco) - 1 comment - [View Voxco Survey Platform pricing details and edition comparison](https://www.g2.com/products/voxco-survey-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-11+14%3A24%3A00+-0500&secure%5Bsession_id%5D=69826776-9a56-4c2c-9f33-2fa4eee080ee&secure%5Btoken%5D=cdab9910c65b5d90a5c9baeb9348544f51bbca2c6e9b509cf22ea98b126853b8&format=llm_user) ## Voxco Survey Platform Integrations - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) ## Voxco Survey Platform Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top Voxco Survey Platform Alternatives - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,188 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (939 reviews)