--- title: Avoma Reviews meta_title: 'Avoma Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1362 reviews by the users' company size, role or industry to find out how Avoma works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1362 scale: '5' date_modified: '2026-06-29' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Avoma Reviews **Vendor:** Avoma **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,362 ## About Avoma Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Intelligence, Avoma empowers teams to streamline workflows, enhance customer interactions, and accelerate growth. With Avoma, you can automatically schedule and record meetings, receive full transcripts and AI-generated notes, and sync actionable insights directly to your CRM. Its AI-powered technology helps capture crucial customer information before, during, and after meetings—providing real-time insights and auto-scoring sales and customer calls with AI-powered scorecards. Avoma’s advanced Revenue Intelligence capabilities streamline forecasting and pipeline reviews with deal engagement activity, deal health and risk scores, and automated win/loss analysis. Built to empower both customer-facing reps and leaders, Avoma provides actionable insights at every stage of the customer journey. For more information, visit avoma.com. ## Avoma Pros & Cons **What users like:** - Users find Avoma's **seamless functionality and reliable transcriptions** incredibly valuable for enhancing productivity and efficiency in meetings. (18 reviews) - Users value the **seamless and reliable transcription** of Avoma, enhancing call reviews and improving workflow efficiency. (16 reviews) - Users appreciate the **high accuracy** of Avoma's transcriptions, enhancing their call review and note-taking efficiency. (14 reviews) - Users value the **reliable recording and transcription features** of Avoma, enhancing workflow and improving meeting efficiency. (13 reviews) - Summarization (13 reviews) - Time-saving (13 reviews) - Users value Avoma's **AI-powered transcription and summaries** , greatly simplifying meeting follow-ups and enhancing team collaboration. (13 reviews) - Users appreciate the **AI note-taking and insights** of Avoma, enhancing call reviews and feedback sharing. (12 reviews) - Users find Avoma provides **excellent ease of use** with seamless recording, transcription, and streamlined meeting insights. (12 reviews) - Integrations (11 reviews) **What users dislike:** - Users face **recording issues** with Avoma, including dropped notetakers and unreliable transcription accuracy during calls. (11 reviews) - Users often face **AI inaccuracy** with Avoma, as transcription errors can lead to missed insights during meetings. (10 reviews) - Users experience occasional **accuracy issues** with transcriptions, particularly with accents and background noise affecting insights. (9 reviews) - Users find that the **transcripts are not always accurate** , especially with background noise or multiple speakers present. (9 reviews) - Users experience issues with **inaccurate transcripts** due to background noise and multiple speakers, hindering effective usage. (8 reviews) - Inaccurate Transcription (7 reviews) - Poor Transcription (6 reviews) - AI Limitations (5 reviews) - Learning Curve (5 reviews) - AI Inefficiency (4 reviews) ## Avoma Reviews ### 1. a big improvement to my sales process! **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Avoma?** Avoma saves me so much time. I love that it's super easy to connect to my calendar and Zoom. Having the ability to read through transcripts of my demos after the call is a game changer. I no longer have to manually take notes during my meetings. You can also search for key words in your calls to help track KPIs. **What do you dislike about Avoma?** There isn't really anything that I dislike about Avoma. It's by far the best product in this space. **What problems is Avoma solving and how is that benefiting you?** Avoma saves me time by transcribing my meetings and pulling BANT which is vital for my sales process. Avoma allows me to be fully engaged with my prospects. I don't have to spend crucial time in my demos jotting down important notes. ### 2. Avoma saves me so much time and makes me look like I have my crap together. **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Avoma?** Avoma is absolutely amazing. I speak to over 50 new people a week and it's hard to keep track of what was said and any to do's I need to have. And I love the tips and guidance it gives me to improve my sales calls! I love that it creates to do's for me and my client based on what was said the most. **What do you dislike about Avoma?** Avoma doesn't always follow me into other meetings which can be frustrating because once I realize it, I'm in the middle of the call and can't correct it. I then wish I had a recording of the meeting. I even ask who I am meeting with if avoma is in the waiting room and they say no. **What problems is Avoma solving and how is that benefiting you?** Keeping track of clients, to dos, and special key take aways that make it easy to hand off clients to my staff. ### 3. Awesome insights and easy call intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Yash V. | Product Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Avoma?** The call intelligence works like a charm. If I am in a rush and want to see what happened in a demo call, Avoma's AI insights are amazing. Plus the way it highlights pain points, customer requests, action items is amazing. **What do you dislike about Avoma?** Only 3-4 times it hasn't gotten automatically into my zoom calls. It should be seamless everytime. But I can just invite again and it works. **What problems is Avoma solving and how is that benefiting you?** Recording customer and team calls. Easy to go back and analyze the meetings. ### 4. Super insightful and useful system! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Avoma?** Avoma has helped me notice the areas or the questions in my calls that I am not consistently asking or hitting. **What do you dislike about Avoma?** Avomas note taking is not very good. Because it used the AI it sometimes mixes up words, when I think it should use AI more to fill the gaps and make things more concise. **What problems is Avoma solving and how is that benefiting you?** It is helping me identify questions that I need to be asking on a more regular basis in my calls and meetings. ### 5. Great service and easy to use software **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Avoma?** Avoma is so cool! I like that it records internal and external meetings, and provides transcripts, insights, and action items from the call itself. You can even upload recorded calls that Avoma does not record. I use Avoma to listen to calls; you can create scorecards for each meeting a team has it's very convenient. Our representative Sarah, is very responsive and helpful when I have questions about something. Overall I really enjoy using Avoma. **What do you dislike about Avoma?** When you upload a recording it's sometimes hard to find as it shows as upcoming in the meetings tab instead of past. It also takes a little while to show up on other tabs, for me specifically, it takes awhile to show in the calls tab. **What problems is Avoma solving and how is that benefiting you?** Call IQ automatic scoring, helping me so I we can listen to calls that Avoma scores low and confirm if it is an actionable call or something to help with training. ### 6. Great tool to review and analyse meetings. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Avoma?** It's a great tool to record, analyse and review the work meeting with the customers or even the internal call. Best thing I like about Avoma is the AI generative transcripts and how it is customisable to each user as per their requirement. **What do you dislike about Avoma?** It'd be great if it can show the team members where they can improve on their calls after analysing the calls of all the team members, it'd be really helpful **What problems is Avoma solving and how is that benefiting you?** Avoma helps us to record the calls and generate real time transcripts. Also, the AI feature where call is segmented into different options as per my requirement is great. I'm able to analyse my customer calls to learn and pitch better. It also helps me learn from the calls of my peers. ### 7. Avoma for Client Success **Rating:** 4.5/5.0 stars **Reviewed by:** Melody C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Avoma?** I love the transparency Avoma offers our management team, and the ability for the AI to alert me on certain key phrases that indicate whether a meeting may have gone poorly. The notes Avoma takes have also saved my team hours of time! Allen has been very knowledgable and willing to help us and provide feedback to the product team when needed! **What do you dislike about Avoma?** I'm not a fan of the fact that by default all videos are public for the entire company. I know the settings can be changed on individual recordings but I would prefer if you could disable view access for certain users for all videos that are not their own. **What problems is Avoma solving and how is that benefiting you?** Transparency into our customer calls. ### 8. Avoma: Boosting Consulting Efficiency with AI-Powered Meeting Intelligence **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Avoma?** Effortless, Intelligent Note-Taking: The combination of automatic recording, transcription, and smart summarization with action item identification is a game-changer. It eliminates the burden of manual note-taking, frees up your focus during interviews, and ensures you capture all crucial details and next steps. This translates to significant time saved and improved accuracy in capturing candidate information. **What do you dislike about Avoma?** While Avoma's speech-to-text is generally accurate, it can be susceptible to errors when dealing with heavy accents or background noise. This could potentially lead to missing important details in certain interviews. **What problems is Avoma solving and how is that benefiting you?** Inefficient Note-Taking: Manually taking notes during interviews is time-consuming and can lead to missed information. Avoma eliminates this problem by automatically recording and transcribing conversations, freeing you to focus on the candidate and the flow of the interview. ### 9. Making Meetings Manageable **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle D. | Distribution Industry Expert in Industry and Value, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Avoma?** I love the ease of using Avoma. It has become a staple in all of our virtual meetings and has provided enormous value, specifically in time saved with the summery provided and the ability to create snippets from the video. This featrure has allowed us to share only the parts that are important to various different people across the organization without having to watch a whole meeting. **What do you dislike about Avoma?** The one opportunity for improvement is on language translation. There have been occasions when silence or phone static is translated incorrectly into a random foreign language. **What problems is Avoma solving and how is that benefiting you?** Avoma is connecting all of the internal stakeholders even when they are not able to attend a meeting. ### 10. Positive disruption for a sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Avoma?** Avoma brings together an video/audio recording, a transcription, an interpration and a classification of the sales conversations. This helps us to summarize sales conversations, to share new insights, evaluate sales conversations, ... On top of that the Avoma integrates seemlessly with HubSpot presenting an extremely insightful view on you sales pipeline. Our teams use it daily. We have regular peer to peer reviews based on Avoma recordings and we use the features in the application to do the P2P review. The Avoma team listens and acts upon to our problems and concerns and comes with proposals for improvements. **What do you dislike about Avoma?** Not a downside of Avoma; but you will have to organize to spend time viewing recordings. But that is always better than relying on hearsay. **What problems is Avoma solving and how is that benefiting you?** - Summarizing sales conversations - Evaluating sales conversations and improving them - Visibility on the sales pipeline health, activities, etc. ### 11. Avoma is a really useful tool to review meetings. **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish J. | Associate Solutions Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Avoma?** The most helpful feature is that I can get to a specific topic or speaker based on the time graph. I use Avoma for most of my calls. It's very easy to use as well. **What do you dislike about Avoma?** The UI could improve a bit, other than that the experience is good. **What problems is Avoma solving and how is that benefiting you?** Helps me review my meetings and notes. ### 12. The easy way for marketers to know what buyers and customers are saying **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Avoma?** What I love most is Avoma captures sales conversations, documents them, and makes them easy to search. As a marketer, I'm always on the lookout for customer quotes, use cases, and prospect pain points. Being able to speak the language of our prospective users is important for making our content relatable and engaging. With Avoma, I don't have to ask my sales team for help. I can listen to sales calls whenever I want. I can search for specific terms and pain points to know how buyers are feeling when they come to us. This capability helps me to create better content to attract more buyers. This is truly a marketer's dream! **What do you dislike about Avoma?** I'm not a daily user or even a heavy user. I haven't found any downsides yet but I have recommended Avoma to multiple colleagues because of my good experience. **What problems is Avoma solving and how is that benefiting you?** Getting first hand knowledge of our buyers needs/challenges/pains. Hearing about their workflows/processes. Hearing the exact words our buyers use so that I can make our content relatable to them. Make sure I'm using terms that may be found in searches. ### 13. Saved my follow ups! **Rating:** 5.0/5.0 stars **Reviewed by:** Maria (Gaby) C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Avoma?** I like to be an active listener while on a call but my memory is not great, so having Avoma has helped me capture all the details I need from my calls, summarize the notes and points of action, now I can just focus on listening and participating with my prospects instead of worrying too much about note taking **What do you dislike about Avoma?** It's be great to have a way to input how the company name is pronounced because it's usually never correct, but I've already identified where it happens and I'm able to modify the notes **What problems is Avoma solving and how is that benefiting you?** Notetaking is helping my follow ups and understanding any negative or positive moments on my calls ### 14. This tool is great, highly recommended for remote teams **Rating:** 4.5/5.0 stars **Reviewed by:** Juan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Avoma?** With Avoma, our team can actually focus on paying attention and being fully engaged during meetings. If we forget something from a past meeting or somebody could not join a meeteing, we have the recording and notes which is super helpful. Great tool overall, highly recommended. **What do you dislike about Avoma?** Sometimes the transcription gets a bit weird, but nothing you can't fix by understanding the context of the conversation. **What problems is Avoma solving and how is that benefiting you?** It handles meeting recordings and transcripts so our team can be fully engaged during meetings instead of having to take notes. ### 15. A great tool that's easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Avoma?** The scheduling pages are hard to beat, they make it incredibly easy for customers. It's pleasant and simple to implement and setup with their clear instructions in the setup guide. **What do you dislike about Avoma?** I have not found a downside yet, I've been quite impressed thus far, and I have experience with several competitors. **What problems is Avoma solving and how is that benefiting you?** It provides insight to what everyone on the team is hearing from customers regarding feature requests or pain points. It creates natural opportunities for training and improving skills through the keyword search and use of playlists. ### 16. Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Josh A. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2022 **What do you like best about Avoma?** We implemented Avoma a few weeks ago and have included the note taker on all of our calls. As a small organization, this saves us time as we don't need more than one of our team members on an initial call as anyone else in the company can quickly review a call using the Avoma video recordings and note taker. **What do you dislike about Avoma?** The note take is not 100% perfect, but for our purposes it has been great. **What problems is Avoma solving and how is that benefiting you?** It is a repository for our calls and a more efficient way to take notes. It doesnt eliminate note taking, although it could, it is quite helpful for sharing notes through our company ### 17. Meeting game changer **Rating:** 4.5/5.0 stars **Reviewed by:** Kemble B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Avoma?** Using this tool saves so much time for when you're in a client facing role. The amazing breakdowns, key points and time tagging of certain points in the meeting saves a ridicilous amount of time. Also for clients that are in meetings with us we have seen the compliment having such a advanced system that really supports the main goals of each meeting. **What do you dislike about Avoma?** I would love if the AI speech function was developed a bit more but this is such a minor thing. It would never stop me from using it or recommending it though! **What problems is Avoma solving and how is that benefiting you?** Solving meeting recordings, having detailed notes and takeaways. ### 18. Avoma is really helpful to automate the Call Quality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Avoma?** It gives me on overall insite of what is happening on a meeting / calls. It also gives me a transcript that allows me to quickly run through the notes and also share snippets to my team sharing both positive and areas of improvements **What do you dislike about Avoma?** Sometimes I takes longer than usual for the call / meeting details to load **What problems is Avoma solving and how is that benefiting you?** It solves the problem of auditing calls manually and this automates the entire call auditing process and helps us to deliver feedback to improve the quality of support that we can provide to our clients / customers ### 19. Avoma AI notes are so helpful! **Rating:** 4.5/5.0 stars **Reviewed by:** Bradley C. | Sr. Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Avoma?** Avoma AI notes help me to keep up on tasks and follow ups with customers. Notes are so accurate that I will copy and past into my notes in Salesforce. I use these notes every call to help ensure best service for customers! **What do you dislike about Avoma?** I do wish that the links to the calls integrated automatically into Salesforce. **What problems is Avoma solving and how is that benefiting you?** Time that it takes to have indept notes on customer accounts. They are written up for me by Avoma! ### 20. Great business-saving app **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel O. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Avoma?** The app works great for us. We've been using it for most of 2022, and it's one of our go-to tools for each meeting. Great to review afterward and see if you missed any action item or anything else. Customer service is excellent! They always reach back when any issue arises. **What do you dislike about Avoma?** Some transcripts could do with improvements, as there are some little issues of who is speaking, or writing the wrong word. **What problems is Avoma solving and how is that benefiting you?** As the meetings are recorded and transcribed, we can review meetings later on and check if we missed any information, or take notes and be better prepared for next meeting with the client ### 21. AI for the win - Our's is named Allison **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan B. | Obstacle Specialist Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Avoma?** We have our Avoma AI assistant added to all of our meetings and it takes great notes and provides an exceptional summary along with action items from the meeting. **What do you dislike about Avoma?** I cannot think of anything that we dislike, maybe adding a "pause" or "strike from the record" button to eliminate those off topic remarks. **What problems is Avoma solving and how is that benefiting you?** Avoma is helping to eliminate the need to fully take notes as it's incredibly easy to look at the meeting summary and go through any necessary action items from the meeting. ### 22. Streamlined Meetings and Enhanced Productivity with Avoma **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Avoma?** Avoma has been an invaluable tool for our team, especially when it comes to managing and optimizing our meetings. The most helpful feature is its AI-powered meeting insights, which not only provide accurate transcriptions but also actionable summaries and key takeaways. This has significantly reduced the time spent on note-taking and post-meeting follow-ups, allowing us to focus more on strategic tasks. **What do you dislike about Avoma?** Sometimes searching for past videos can be time consuming **What problems is Avoma solving and how is that benefiting you?** Managing and optimizing meets ### 23. This powerful software has streamlined our processes and enhanced our team's productivity. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Avoma?** The automated recording and transcription of our sales calls have been a game-changer. It allows our team to focus on the conversation without worrying about taking detailed notes. The AI-generated insights and action items ensure that nothing slips through the cracks, leading to more effective follow-ups and faster deal closures. Avoma's integration with our existing CRM and other tools was seamless, saving us valuable time and reducing the friction often associated with adopting new software. The intuitive interface and user-friendly design made it easy for our team to get up and running quickly **What do you dislike about Avoma?** There is a lot to learn and I feel our team is not utilizing the software to its maximum capabilites. **What problems is Avoma solving and how is that benefiting you?** Avoma has been an indispensable asset to our sales team. It has enhanced our efficiency, improved our communication, and provided us with the insights needed to drive better results. I highly recommend Avoma to any sales organization looking to elevate their performance and achieve greater success. ### 24. Great sales call support app **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Avoma?** * Easy to set-up and little maintenance needed * Easy to use on a daily use (works in the background and does not interfere with the calls) *Support a multitude of langages, including French and English * Helpfull features for sales coaching: keywords indentification, monologues, customer story, talking time split per participant * Great recording quality * Seamless integration with MS Outlook, Teams, Zoom, Gmail * Responsive and helpfull customer support team * Frequent updates **What do you dislike about Avoma?** * French language support would benefit from further imrovements: transcripts can be imprecise and need re-work before being usable * Zoom calls integration is sometimes unreliable **What problems is Avoma solving and how is that benefiting you?** Helps me keep track of my sales calls and improve my conversation techniques. Features such as 'filler words' detection, monologue and customer story duration are really helpfull to improve quality of conversation. ### 25. Very helpful for both notetaking and review. **Rating:** 4.5/5.0 stars **Reviewed by:** Julian C. | Industry Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Avoma?** Very helpful in allowing me to be handsfree duing calls and able to focus on the actual conversation versus having to scribble notes. I use it almost every call and find it easy to manage, and overall a good platform to utilize. **What do you dislike about Avoma?** Just the loud "call will be recorded" notice at the early stage of the call. It is delayed and always interrupts the prospects. **What problems is Avoma solving and how is that benefiting you?** Handsfree notetaking and dictation, helping with reviews and internal improvement. ### 26. Extremely Helpful in Remote Work Environment **Rating:** 4.0/5.0 stars **Reviewed by:** Rameez F. | Demand Generation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Avoma?** Avoma has been extremely helpful to our team. Its design and key insights have significantly boosted our productivity. **What do you dislike about Avoma?** The interface is a little slow, making it difficult to navigate. Also, the transcription accuracy is hit-or-miss sometimes, which affects the reliability of the tool. **What problems is Avoma solving and how is that benefiting you?** Avoma helps streamline our meetings by providing automated notes and transcription. This saves us a lot of time and ensures we don't miss any critical points / actions during our meetings. Overall, these summaries help improve team collaboration and decision making. ### 27. Avomma Has Replaced my notepad **Rating:** 5.0/5.0 stars **Reviewed by:** Josiah D. | Channel Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Avoma?** Avoma makes it easy to hold demo meetings without worrying about missing important details that are being discussed. It sums it up in a very concise manner and I can even share with whoever I'm doing the meeting with as a follow up for the action items needed to move forward. **What do you dislike about Avoma?** Sometimes there's too much information that I have to take out when sharing with a customer or channel partner. **What problems is Avoma solving and how is that benefiting you?** Biggest thing is it gives me a list of action items for myself and my Ch annel partner to execute on in order to move on to the next step in our sales cycle. ### 28. Avoma's easy to use, really good mobile app, great support **Rating:** 4.0/5.0 stars **Reviewed by:** Rob R. | AE, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Avoma?** Good mobile app, pretty good search, and awesome AI summaries **What do you dislike about Avoma?** Can be a bit clunky when trying to switch between listening to just one speaker then switching to another one without opening up all talk tracks **What problems is Avoma solving and how is that benefiting you?** call recording, in call note taking ### 29. Avoma surpasses other data intelligence platforms significantly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Avoma?** Automatic segments based on predefined organization templates - ability to easily scan and find what I'm looking for, great search engine. So easy and using it often! **What do you dislike about Avoma?** Nothing. This is 10 times better than Outreach Kaia, which I used at a previous organization. **What problems is Avoma solving and how is that benefiting you?** Facilitate our representatives to concentrate on the dialogue with the client and automatically synchronize the crucial data back to Hubspot. Simplify extracting the correct data from a conversation swiftly. ### 30. Great tool to capture all of my professional calls and very easy to review, snippet, and share! **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Avoma?** I like most that it is extremely user friendly. It joins all my calls 2 minutes early which is when I do, it emails me the transcript very quickly, and the website is very user friendly to review calls and share them with colleagues. **What do you dislike about Avoma?** I don't dislike anything! I think this is a great tool for businesses looking to maximize their vendors. **What problems is Avoma solving and how is that benefiting you?** Avoma is solving miscommunication between individuals on calls, since we can reflect back. It also solves my internal team feeling like they're missing out, since now they can just listen to the call afterwards! ### 31. Great AI abilities but didn't show up when we needed it to **Rating:** 2.5/5.0 stars **Reviewed by:** Jackson H. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Avoma?** The best thing about Avoma is the AI summary and action items. Way better than Gong. **What do you dislike about Avoma?** The AI notetaker didn't show up in a lot of our calls and was the ultimate reason why we left. It was great when it worked. **What problems is Avoma solving and how is that benefiting you?** Note taking and action item summary ### 32. Great to understand about the Calls **Rating:** 4.5/5.0 stars **Reviewed by:** Farhan S. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Avoma?** Avoma shines for being: Easy to use and learn Quick to set up Supportive with helpful customer service Integrates well with existing tools **What do you dislike about Avoma?** Easy UI and to Frequency of Use understand **What problems is Avoma solving and how is that benefiting you?** Avoma tackles the pain of scattered information from calls. It acts like an all-in-one assistant that records, transcribes, and analyzes your meetings, making them searchable for key details. This saves you time and ensures nothing gets lost between the cracks. ### 33. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** caitlin R. | Application Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Avoma?** I started a new job and completely new to using Avoma. The thing I like best is that I can use it as a training tool during my onboarding at this new company. You can create a playlist and have reference calls that I use as a way to train myself for my new role. I use it almost daily since I received access to the software **What do you dislike about Avoma?** Currently I do not have any dislikes. The interface is fairly easy to navigate. **What problems is Avoma solving and how is that benefiting you?** I have made a little career transisting, and using Avoma has help so much in the trainings for my new role. ### 34. Overall, the Avoma system works well but it is spotty in calendar alignment. **Rating:** 3.0/5.0 stars **Reviewed by:** Aleshia R. | Client Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Avoma?** It is helpful for the playback feature to listen back to calls. **What do you dislike about Avoma?** We see it show up late, drop from calls randomly and sometimes just not show up. If there are two account holders on one call, we have seen it show up twice. We have also seen in the system it shows it is joining but there is no Avoma on the call. These are not rescheduled calls for the most part but long standing, reoccurring meetings. **What problems is Avoma solving and how is that benefiting you?** The play back feature allows me to listen back on calls that move quickly or have a lot of detail. ### 35. Easy and effective for a manager's usage **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Avoma?** It joins calls automatically and the settings can be adjusted at any time. I like that it can all be personalized, but as a Manager I can also see the call settings of each team member. It is easy to use. **What do you dislike about Avoma?** When it doesn't join the calls based on errors with outside applications like Outlook. The fact that the Basic account changed to 300 minutes max. **What problems is Avoma solving and how is that benefiting you?** As a manager, I can't attend every client call that my team facilitates. Avoma helps me track the conversations with clients and use those as coaching opportunities for my team. ### 36. It's super convenient and easy to use and helpful in reviewing meetings. **Rating:** 4.0/5.0 stars **Reviewed by:** Charlly V. | Social Media Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Avoma?** Ease of use is really helpful and it is just straightforward. **What do you dislike about Avoma?** None that I can think of, maybe sometimes the transcription is not that accurate, but all good so far. **What problems is Avoma solving and how is that benefiting you?** Taking down notes and the summary is very helpful. ### 37. Best place to record meetings! **Rating:** 4.5/5.0 stars **Reviewed by:** Ananya M. | Founding Generalist, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Avoma?** Avoma is an easy to use application with number of features including the way it represents next steps of a meeting is very impressive. I have been able to easily integrate and implement it during my daily meetings which allows me to use it frequently. i also like its customer service which is instant and resolves issues easily. **What do you dislike about Avoma?** I do not dislike anything on Avoma so far as it has incredible features. Maybe another feature of removing the filler words from the meeting notes would be an additional benefit. **What problems is Avoma solving and how is that benefiting you?** It is easy to use and provides an easy access to all the meeting that happen within the team. Allows us to look at the next steps of a meeting and highlights the pain points which is super helpful! ### 38. Does the job well **Rating:** 4.5/5.0 stars **Reviewed by:** Nikita N. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Avoma?** - Seamless meeting recording - Transcription captured well - Good rule set for deciding which meetings should get recorded - Easy to use platform - Super quick to setup (self onboarded) - Aptly priced **What do you dislike about Avoma?** - On asking to join improptu, sometimes it take a few minutes to join - Announcing that meeting is recorded (the notetaker is visible already) - The summarized transcript can be structured better - Notifications are delayed **What problems is Avoma solving and how is that benefiting you?** Getting a recording of meetings for future reference has been a game changer for me and my team. Prior to this, I was taking notes manually. ### 39. Great Experience with Avoma. **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh D. | Associate Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Avoma?** It's easy to use, Automatic Recording & Transcription, great Ai. **What do you dislike about Avoma?** Really useful nothing dislike comments from my side. **What problems is Avoma solving and how is that benefiting you?** Benefits means Scheduling & Collaboration & Sharing. **Official Response from Avani Funde:** > Appreciate the kind words! Glad to hear Avoma’s AI, transcription, and scheduling are making collaboration effortless for you. If you ever need anything, we’re here to help! ### 40. Avoma has been a great meeting recording option with startup friendly pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary F. | Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Avoma?** The meeting recording, AI summary, and startup friendly pricing **What do you dislike about Avoma?** The new features can be difficult to use (ie keywords, snippets), but for full disclosure I have not dedicated the time to learning these features as I probably should. **What problems is Avoma solving and how is that benefiting you?** The recording feature and quick AI summary has allowed us to review prior calls quickly and efficiently, leading to fantastic sales tracking over long sales cycles ### 41. Pleasant experience, useful tool for interviews and important meetings. **Rating:** 4.0/5.0 stars **Reviewed by:** Federico D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Avoma?** I really like that you get to see a transcipt of the meeting, it is very useful if you want to move forward in a recording, maybe there´s information that you don´t rememeber but you can always go back to the transcript **What do you dislike about Avoma?** It might make interviewees feel uncofortable that there is an extra "user" in the meeting. **What problems is Avoma solving and how is that benefiting you?** There are interviews that the recruitment team does that are been recorded with Avoma so that upper management can look if they feel like it or are a little hesitant about a candidate and the recruiter´s criteria. ### 42. My productivity has improved with Avoma **Rating:** 5.0/5.0 stars **Reviewed by:** Jess G. | Sales Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Avoma?** My favorite part about Avoma is definitely the notes. Notes are very specific, clear, easy to understand and Avoma compiles all the information spoken during the meeting. **What do you dislike about Avoma?** Sometimes it logs me out, right before of a meeting I forgot to set up to record. **What problems is Avoma solving and how is that benefiting you?** Sometimes I was taking notes in my notebook and I was getting lost with many notes, now are more organized with Avoma ### 43. Great tool to record, analyze and journal your meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Jatin G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2024 **What do you like best about Avoma?** I like that it doesn't distrub during meeting and after meetings, I can get a summary of the meetings as well. transcripts produced for the meeting are also pretty accurate so when there is lack of time, we can go over the transcripts as well. **What do you dislike about Avoma?** Nothing comes to mind. for me, it fulfills what I am looking for and more. **What problems is Avoma solving and how is that benefiting you?** keep up with different meetings. As a tech lead, I have to keep track of meetings that I can't attend due to timezone issues. Avoma helps me get a quick summary and review the meetings. ### 44. Does a pretty Solid Job **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Avoma?** It's transcription ability is pretty good, does a good enough job of recording and distinguishing those on the call **What do you dislike about Avoma?** Can be slow in function and navigation. Loading takes longer than I feel like it should and overall is not that quick **What problems is Avoma solving and how is that benefiting you?** Analyzing coach calls and making sure certain markets are hit ### 45. Avoma making life easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Avoma?** I really like the summary of the meeting, and the note taking. If I missed something, I can go back, and check the notes written by Avoma. **What do you dislike about Avoma?** Sometimes the notes can be written incorrectly, maybe due to some audio issues in the meetings. **What problems is Avoma solving and how is that benefiting you?** Avoma can take notes during a meeting, so I won't have to do it. If I missed something in the meeting, I can check Avoma. ### 46. A Tool to analyze calls and meetings on all levels **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Avoma?** I can review calls across teams and the minutes of the meeting is generated immediately as soon as the call ends Reduces the hassle of entering notes manually Along with google meets Avoma also records calls made through hubspot w **What do you dislike about Avoma?** When the summary of the call is generated it is not completely accurate Sometimes it does not capture the actual output from the meeting **What problems is Avoma solving and how is that benefiting you?** Avoma is recording calls company wide I can review top management calls with buyers to improve my product pitch Avoma also helps giving a summary of the call thereby reducing efforts to manually add notes ### 47. Easy to navigate and very helpful for note taking! **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Avoma?** The platform is very intuitive to navigate. It's helpful for me as a notetaking tool on my calls. I can also easily review other calls to understand the key points without having to rewatch everything **What do you dislike about Avoma?** The only minor drawback is the AI can sometimes be inaccurate. I think if we had a dedicated Avoma admin at our company we could put in more work to traing the AI and improve it **What problems is Avoma solving and how is that benefiting you?** It greatly cuts down my time when notetaking and sending follow up emails ### 48. Avoma is simply the best at what they do. **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Avoma?** Ease of use. The members of my org who aren't so tech-savvy can still use it and get nearly maximum benefits. e.g. you can share recordings transcripts with a link, allowing them to comment and extract things like objections and next steps. Before, it was impossible to get the older guys to use AI at all. Also the in-person & offline recording capabilities are very useful. **What do you dislike about Avoma?** I don't really see any :) It is a great software, at a very low price compared to Gong, with much more capability compared to Zoom's AI add-on. **What problems is Avoma solving and how is that benefiting you?** It helps us to understand the subtle things we do on sales calls that have positive or negative consequences. We have many, intense, custom touches per sale and very few standard processes. But, we can still understand what is working and what isn't, by post-processing with Avoma and learning from our mistakes. Secondly, the highlighting of follow-ups or action items is very important. Often we meet with our joint venture partners, and we can use Avoma to go back and attribute who is supposed to do what, later down the line. ### 49. Avoma is an amazing addition to Zoom and really makes life so much easier. **Rating:** 4.5/5.0 stars **Reviewed by:** Curtis H. | Advanced A.I. Data Trainer, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Avoma?** How easy it is to use and the fact that it's so customiseable. **What do you dislike about Avoma?** I'd say it could use just a few more features. **What problems is Avoma solving and how is that benefiting you?** Detailing meetings for easier review later. ### 50. Exceptionally handy for improving Presentation skills **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Avoma?** One of the most useful features apart from the fact that its so easy to use, is that I find with Avoma's sentiment analysis, it greatly helps in understanding what parts of my presentation can be improved upon, and this is incredibly handy and tweaking and improving one's presentation skills to find the right balance. **What do you dislike about Avoma?** Still exploring Avoma so haven't found something I dislike yet. **What problems is Avoma solving and how is that benefiting you?** Avoma is helping with not only meeting notes that are accurate to a large extent, but also helping with sentiment analysis to provide insights for improving the overall quality of similar presentation calls. ## Avoma Discussions - [How do I learn to better navigate the website?](https://www.g2.com/discussions/42928-how-do-i-learn-to-better-navigate-the-website) - 1 comment, 1 upvote - [View Avoma pricing details and edition comparison](https://www.g2.com/products/avoma/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-06-29+16%3A57%3A26+-0500&secure%5Bsession_id%5D=eb1f5b76-1901-4d79-aca0-181730fac273&secure%5Btoken%5D=dad04de31aaf834d350b43ea6d9b2c61942a9d2f5ca003917a20ed9f4e722cbd&format=llm_user) ## Avoma Integrations - [Aircall](https://www.g2.com/products/aircall/reviews) - [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) - [Highfive](https://www.g2.com/products/highfive/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - [Lifesize](https://www.g2.com/products/lifesize/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Avoma Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Routing** - Match and Route - Multi-Objects - Territories - Working Hours **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Meeting Tools** - Minutes - Notes **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **Platform Operations** - Service level Agreements - Audit Logs - Duplicate Match - Capping - Analytics - Integrations - Alerts & Notifications - AI Lead Matching & Routing **Account Management** - Rep Performance - Account Engagement **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Generative AI** - AI Text Summarization **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - Sales Forecasting **Generative AI** - AI Text Summarization **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Avoma Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,879 reviews) - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,497 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (747 reviews)