# Avoma Reviews **Vendor:** Avoma **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,360 ## About Avoma Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Intelligence, Avoma empowers teams to streamline workflows, enhance customer interactions, and accelerate growth. With Avoma, you can automatically schedule and record meetings, receive full transcripts and AI-generated notes, and sync actionable insights directly to your CRM. Its AI-powered technology helps capture crucial customer information before, during, and after meetings—providing real-time insights and auto-scoring sales and customer calls with AI-powered scorecards. Avoma’s advanced Revenue Intelligence capabilities streamline forecasting and pipeline reviews with deal engagement activity, deal health and risk scores, and automated win/loss analysis. Built to empower both customer-facing reps and leaders, Avoma provides actionable insights at every stage of the customer journey. For more information, visit avoma.com. ## Avoma Pros & Cons **What users like:** - Users appreciate the **seamless experience** of Avoma, enhancing productivity with reliable transcriptions and efficient meeting summaries. (19 reviews) - Users highlight Avoma's **reliable transcriptions** that enhance productivity by simplifying call reviews and context retrieval. (18 reviews) - Users commend Avoma for its **high accuracy in transcriptions** , enhancing reliability and efficiency in managing sales calls. (15 reviews) - Users find Avoma's **ease of use** remarkable, streamlining call management and enhancing productivity with automated features. (15 reviews) - Users love Avoma's **AI-powered transcription** that simplifies meeting reviews and enhances team alignment seamlessly. (15 reviews) - Users value the **recording features** of Avoma for saving time and enhancing the efficiency of meeting follow-ups. (14 reviews) - Time-saving (14 reviews) - Users appreciate the **AI note-taking and insights** of Avoma, enhancing call reviews and feedback sharing. (13 reviews) - Users value the **recording capabilities** of Avoma, enabling efficient review and analysis of client meetings and calls. (13 reviews) - Summarization (13 reviews) **What users dislike:** - Users often experience **recording issues** with Avoma, including transcription errors and auto scroll malfunctions. (11 reviews) - Users report concerns with **AI inaccuracy** in Avoma’s transcription, affecting the quality of insights and usability. (10 reviews) - Users report **accuracy issues** with Avoma's transcription, noting problems in noisy environments and with multiple speakers. (9 reviews) - Users note that **transcript accuracy** can suffer, particularly with background noise and multiple speakers present. (9 reviews) - Users find the **inaccurate transcripts** of Avoma problematic, especially with background noise or multiple speakers disrupting clarity. (8 reviews) - Inaccurate Transcription (7 reviews) - Poor Transcription (6 reviews) - AI Limitations (5 reviews) - Learning Curve (5 reviews) - AI Inefficiency (4 reviews) ## Avoma Reviews ### 1. Avoma Makes Meeting Notes, Summaries, and Action Items Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Miles H. | Solution Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Avoma?** Avoma is most helpful for capturing meeting notes, summaries, and action items automatically, which saves time and reduces the chance of missing important details. It makes it much easier to review calls, share takeaways with the team, and stay aligned on next steps. The searchable transcripts and conversation insights are especially useful for quickly finding key moments without rewatching entire meetings. **What do you dislike about Avoma?** One downside is that the summaries and action items are not always perfectly accurate, so they still need a quick manual review. The platform can also feel a bit overwhelming because there are many features and views to navigate. In some cases, search and organization could be better, especially when trying to find specific calls or insights across a large number of meetings. **What problems is Avoma solving and how is that benefiting you?** Avoma helps solve the problem of inconsistent note-taking and missed details in meetings. It gives us a reliable record of conversations, key takeaways, and action items without requiring someone to manually document everything. That saves time, improves follow-up, and makes it easier to share insights across the team. It is especially valuable for reviewing customer calls, spotting patterns in conversations, and keeping everyone aligned on next steps. ### 2. Stress-Free Meeting Tracking with Structured Notes and Easy Search **Rating:** 4.5/5.0 stars **Reviewed by:** Sanket P. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Avoma?** What I like most about Avoma is how it helps me keep track of meetings without putting extra pressure on me. During calls it's hard to listen carefully and write notes at the same time. Avoma removes that stress because it records and organizes the discussion automatically. after the meeting. I can quickly go back and check what was said instead of trying to remember everything from memory. Another thing I like is that the notes are structured. Important points, decisions, and action items are easier to find. I don't have to scroll through a long recording just to locate one small detail. The search also works well, which saves time when I need to revisit something from an older meeting. It also helps when sharing information with teammates. Instead of explaining everything again, I can simply send the meeting notes or recording link. that keeps everyone on the same page and avoids confusion. **What do you dislike about Avoma?** One thing I don't like is that sometimes the automatic notes are not perfectly accurate. Most of the time they are good, but occasionally a word or sentence may not be captured exactly right, so I still need to review them quickly. Another small issue is that it takes a little time to get used to all the features. There are many options available, which is great, but at the beginning it can feel slightly overwhelming. Also, if the intent connection during the meeting is unstable, the recording quality or transcription can be affected. It doesn't happen often, but it's something I noticed a couple of times. **What problems is Avoma solving and how is that benefiting you?** Avoma solves the problem of forgetting important details from meetings. In many discussions, people talk about many things, and later it becomes hard to remember exactly what was decided or who was responsible for what. Avoma captures the conversation and organizes it, which removes that confusion. For me, the biggest benefit is saving time. I don't need to write detailed notes during the meeting anymore. Instead, I can focus fully on the discussion and participate more actively. It also improves communication with the team when everyone can access the same meeting notes and recordings. Misunderstandings happen less often. People can quickly review the discussion instead of asking the same question again. It also helps when I need to check something from an older meeting. Instead of asking people again, I can just open the recording or notes and quickly find the answer. Another benefit is that I don't miss small details anymore. Sometimes in meetings someone mentions something important for only a few seconds, and Avoma helps capture that. It also helps when new team members join a project. They can watch past meetings and understand the context instead of asking many questions. I like that it reduces the pressure during meetings. I can expound on listings and talking instead of worrying about writing everything down. It also makes follow-ups easier. After the meeting, I can clearly see what actions were discussed and what needs to be done next. Sometimes meetings move very fast, and it's hard to keep up with notes. Avoma helps slow things down later because I can review everything calmly. It also helps when meetings happen back-to-back. I don't have to rush writing notes because I know everything is already recorded. Sometime after a meeting I suddenly remember something that was discussed. With Avoma, I can quickly open the meeting and check that part again. It also helps keep conversation clear. When someone asks, "Did we talk about this?" I can simply check the meeting notes instead of guessing. Another good thing is that it helps me prepare better for the next meeting. I can review the previous discussion and understand what needs to be followed up on. ### 3. Excellent Call Management with Intuitive Features **Rating:** 5.0/5.0 stars **Reviewed by:** Kortnee P. | People and Talent Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Avoma?** I use Avoma for listening to sales calls and recording recruiting and internal calls. It's really helpful with not having to take a ton of notes during each call I'm in, which allows me to be more present. I like the Ask Avoma AI feature because I can look up anything and there's always context from the system and all the calls I've been on; it saves me a ton of time by not having to manually go into calls and search through transcripts. I can just ask it a question and it processes the system to find the answer, providing all the context I need from all the call histories, which is really helpful. I also find the transcript feature and summary feature excellent for recapping calls so I can just skim and not have to relisten to everything. Additionally, the initial setup of Avoma was very easy for me. **What do you dislike about Avoma?** Sometimes Ask Avoma has a hard time pulling all the data I need and I have to prompt it several times before it gets me what I actually need. It's not bad though, just requires some extra effort on my end. **What problems is Avoma solving and how is that benefiting you?** I use Avoma to listen to calls, reducing note-taking and allowing me to focus on calls. The Ask Avoma AI feature saves time by answering questions using call history. Transcripts and summaries recap calls efficiently, so I don't need to relisten to everything. ### 4. User-Friendly Google Meet Integration with Helpful Detailed To-Dos **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Avoma?** I really like how it integrates well with Google Meet and is very user-friendly. You can set up specific promts that you want it to pick up for you and it can create detailed "to dos", very helpful! **What do you dislike about Avoma?** Its going up in price, and that for us is a downside, other then that its a great tool. **What problems is Avoma solving and how is that benefiting you?** It works like my own personal note taker, and because what I want it to focus on and report back on is customizable, it really gives me a quick breakdown of the info I actually need. ### 5. Streamlines Meeting Follow-Ups, Needs Enhanced Email Integration **Rating:** 3.0/5.0 stars **Reviewed by:** Brittni A. | CRM and Systems Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Avoma?** I like that Avoma integrates with HubSpot, allowing us to see our meeting notes from Avoma in HubSpot and use HubSpot, Breeze AI to follow-up. **What do you dislike about Avoma?** I think it would be great if Avoma allowed you to custom prompt the follow-up email from within the app. It would be really helpful if you could give specific instructions to Avoma about the follow-up email. **What problems is Avoma solving and how is that benefiting you?** Avoma helps us track action items from meetings and review client specs to follow up and manage projects effectively. ### 6. Great for Demo Calls: Key Takeaways, Keyword Tracking, and Live Copilot **Rating:** 3.5/5.0 stars **Reviewed by:** Aryaman J. | Sales Development Associate (North America), Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Avoma?** I use it mainly for demo & customer calls to easily extract key takeaways, major pain-points of the prospects, customers. Apart from just transcripts, I liked Avoma's keyword tracking, talk patterns, call scoring, and even live copilot assistance. **What do you dislike about Avoma?** I feel transcription quality is usually fine but sometimes vary with audio conditions and accents that require manual corrections from our end. Also, base AI Meeting Assistant is reasonably priced, but advanced conversation & revenue intelligence module is expensive to bear as a recurring cost. **What problems is Avoma solving and how is that benefiting you?** It saves a ton of time by eliminating manual notetaking during these important prospect & customer calls. Avoma's AI really highlights action items & decision points which is again very useful in post-meeting workflows like following up with prospects & customers with some vital insights. ### 7. Seamless CRM Integration Makes Workflow Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Rich K. | Director Of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Avoma?** The connection to our CRM (Zoho) so Notes are automatically sent and the videos don't expire, allowing for the user to go back and evaluate, etc. **What do you dislike about Avoma?** As a new user it has been a challenge to find certain functions but fortunately, the customer service team (specifically Jay Shah) has been most helpful. **What problems is Avoma solving and how is that benefiting you?** As a small company, we can't travel to meet in person with all of our prospects. Remote meetings have become a necessity and while nothing can replace the face-to-face meeting, Avoma enables us to focus on our prospect and not note taking. The detail Avoma provides ensures we don't miss anything and still allow us to make a connection, albeit through the computer, to our prospects. The video replay allows us to go back and improve our presentation skills, revisit key moments and share with others on the team who were unable to join. As a new user, their Customer Support, when called upon is responsive and thorough. Jay Shah has been outstanding and enables us to realize the full benefit of the product. We still have a long way to go but in a few short weeks we are well on our way to a full ROI. In addition to the Sales team using the product, other departments are asking to be added to Avoma. The proof really is in the pudding. ### 8. A Critical Tool for High-Volume Meeting Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Avoma?** The way Avoma categorizes meetings and handles transcription is seamless. Beyond that, the 'Ask Avoma' feature is incredibly robust, allowing us to get much more value out of our conversations. **What do you dislike about Avoma?** Currently, I find no issues with the platform. **What problems is Avoma solving and how is that benefiting you?** Avoma significantly reduces my administrative overhead while providing concrete insights I rely on throughout the day. It bridges the gap in my schedule by offering visibility into cross-functional conversations that I otherwise wouldn't be able to attend. ### 9. Reliable Call Analysis with Some Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Zaid M. | Enterprise AE, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Avoma?** I use Avoma for recording and reviewing sales calls, and it's very seamless with high reliability; I experience no transcription failures or errors. I really appreciate the Ask Avoma feature as it saves a lot of time by helping me check specific details from conversations. It decreases friction in referring to historical context and accurately maintaining context, making it easier for me to fish out deal specifics that are otherwise hard to find. Avoma has also solved note-taking for me completely, which helped close process gaps and improve skills. **What do you dislike about Avoma?** Sometimes the notetaker does not join the call and sometimes randomly drops off. Support function is slow and not very reliable. **What problems is Avoma solving and how is that benefiting you?** I use Avoma for recording and reviewing sales calls, solving note-taking completely, closing process gaps, and improving skills. ### 10. Accurate Transcriptions and Flexible Scoring Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Avoma?** I like the accuracy of the transcriptions, the way it manages different teams within the organization, and the flexibility of the scoring customization. **What do you dislike about Avoma?** I think the AI could be more efficient. It doesn’t always capture the key points of the conversation, and it also doesn’t connect previous meetings with the same person. Because of that, the summaries often come through without the earlier context. **What problems is Avoma solving and how is that benefiting you?** I can easily keep track of my meetings and my team’s meetings. ### 11. Avoma has made my meetings so much easier **Rating:** 4.0/5.0 stars **Reviewed by:** Dilshad A. | Executive Assistant to Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Avoma?** Avoma makes our meetings so much easier. Recorded, transcribed, and a summary of the conversation is then sent to my email right after the meeting. Also its so easy to go back and review conversations without digging through long recordings. **What do you dislike about Avoma?** Nothing major, just occasional transcription errors, but it hasn’t been a big issue for us. **What problems is Avoma solving and how is that benefiting you?** Avoma saves us manual work, we can go back to any meeting, even from months ago, download the transcript, and use it however we need. For our internal record-keeping, getting context for a client update, or even uploading it to AI and using it the way we want without which, we’d be stuck digging through recordings manually. ### 12. Avoma makes meetings smarter and more productive **Rating:** 5.0/5.0 stars **Reviewed by:** Oğuzhan T. | Design Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avoma?** Avoma has been a game-changer for my daily workflow. The automatic transcription and AI-generated summaries save me a huge amount of time after meetings. I also like how it provides actionable insights and highlights key points, which helps with better follow-ups and team alignment. The interface is intuitive and easy to use, and the integration with other tools makes it even more powerful. **What do you dislike about Avoma?** Sometimes the transcription accuracy can drop slightly depending on the speaker’s accent or background noise, which requires some manual correction. Also, the analytics dashboard could be expanded with more customizable options. However, these are minor issues compared to the overall value Avoma provides. **What problems is Avoma solving and how is that benefiting you?** Avoma helps us save significant time by automating meeting note-taking and providing accurate conversation insights. Instead of manually documenting discussions, we can rely on Avoma’s AI to capture key action items and decisions. This not only improves productivity but also ensures better alignment across the team. It has also been beneficial for analyzing conversations to identify trends, customer needs, and areas of improvement for our sales and support calls. ### 13. Avoma: Easy-to-Use Meeting Assistant Packed with Useful Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Avoma?** Avoma is one of the best meeting assistants. It’s easy to use and packed with useful features. **What do you dislike about Avoma?** I have yet to come across anything I dislike about it. It works perfectly and meets all my requirements. **What problems is Avoma solving and how is that benefiting you?** Avoma helps me save a lot of time, because now I don’t have to stress about taking meeting notes. It takes care of everything for me! ### 14. Avoma: A Must-Have for Smarter, More Productive Meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Shashank V. | LDR lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Avoma?** the standout feature of Avoma is its AI-driven transcription and summarization capabilities. These tools streamline meetings by automatically capturing accurate transcripts, generating concise summaries, and syncing actionable insights to CRMs like Salesforce. This saves significant time for sales and customer-facing teams, allowing them to focus on building relationships rather than manual note-taking or follow-ups. The seamless integration with platforms like Zoom and Webex, combined with features like call scoring and coaching insights, makes it a powerful all-in-one solution for enhancing productivity and driving revenue intelligence. **What do you dislike about Avoma?** one notable drawback of Avoma is the occasional inaccuracy in its AI transcription and summarization features, particularly in challenging conditions like poor audio quality, accents, or technical jargon-heavy discussions. **What problems is Avoma solving and how is that benefiting you?** voma addresses several key challenges for sales, customer success, and other customer-facing teams by streamlining meeting-related workflows and enhancing revenue intelligence ### 15. Avoma has allowed for more productive and focused meetings for our team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avoma?** Avoma is great! Integrating this tool with Zoom allows for much smoother calls and meetings - not having to pause for notetaking or repeat important details. There's so much to like about Avoma's transcriptions, follow-up notes, and recaps. We use this almost every day. **What do you dislike about Avoma?** Sometimes, it takes a while for the Avoma notetaker to join the Zoom meetings, but this typically does not affect the effectiveness of the tool. Otherwise, I don't have anything that I particularly dislike. **What problems is Avoma solving and how is that benefiting you?** Avoma has helped the flow and effeciency of partner calls and team meetings. The call recap and meeting transcriptions are a game-changer, and this allows our team to give full attention during calls. ### 16. Effortless Meeting Minutes That Let Me Focus on Listening **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Avoma?** Specially when its taking notes of minutes of meeting so I can concentrate on listening **What do you dislike about Avoma?** still using so will know at later stage. **What problems is Avoma solving and how is that benefiting you?** Preparing overall minutes , recording etc ### 17. Affordable call recording software **Rating:** 4.0/5.0 stars **Reviewed by:** Eric S. | Head of Product Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Avoma?** Easy to use Ai transcribed call summaries affordable **What do you dislike about Avoma?** Limited integrations - there are many more tools that connect with tools like Gong, than with Avoma **What problems is Avoma solving and how is that benefiting you?** Whenever we have calls with clients, Avoma is the tool that we use to record the meeting, transcribe notes, and review how the call went ### 18. It was good to have meeting notes ready **Rating:** 4.5/5.0 stars **Reviewed by:** Arpit J. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Avoma?** I did not need to manage it. It was self managed. Joining the meetings I didnt join, collecting notes and to-dos. **What do you dislike about Avoma?** Nothing except the limits for free accounts. But you cant control that. **What problems is Avoma solving and how is that benefiting you?** Besides meeting notes, BD team actively used it to see who spoke what, what topics did the SDR / BDM cover and how well they did it. It took away all our burden of going through the sales calls. ### 19. Avoma has transformed our meeting productivity and team efficiency with AI-powered Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Claire W. | Head of CX Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Avoma?** Avoma has been a game-changer for our organization. The AI-powered transcription and meeting summaries ensure that customer insights are captured and actionable next steps are clear for everyone. There are native integrations with Zoom, HubSpot (our current CRM), and other tools which have enhanced our workflows, making it easier to align teams and keep projects on track. Avoma has allowed our teams to focus more on strategic discussions rather than administrative tasks (such as having to ask "can someone please take notes"). We had a really easy implementation with a successful migration from our legacy tool, Gong. All of our customer intelligence was maintained and regenerated using Avoma's AI. Thus far, their customer support has been fantastic and respond to us via the chat or on Slack! **What do you dislike about Avoma?** Since Avoma is a newer platform, they are iterating quickly, which means occasional minor bugs or the need to request new features. However, we have not experienced any major issues, and their team is highly responsive to feedback, consistently rolling out updates that we suggest. **What problems is Avoma solving and how is that benefiting you?** Avoma has helped solve a lot of the challenges we faced with meeting efficiency, note-taking, and follow-ups. Before, keeping track of key takeaways and action items required a lot of manual effort, and things would sometimes slip through the cracks. Now, with Avoma’s AI-powered transcription and summaries, our team can stay focused on conversations instead of scrambling to take notes. ### 20. Best note taker with summarization tool for all our meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Tejas H. | Software Development Engineer Backend, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2025 **What do you like best about Avoma?** Suumarization script that gives end of the meeting with each persons conversation **What do you dislike about Avoma?** free trial timing is too small to understandt complete potential of the tool **What problems is Avoma solving and how is that benefiting you?** Gives summary of meeting with person to person conversation ### 21. Super intuitive feature set **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Avoma?** Avoma has been incredibly helpful in consolidating insights across multiple recordings with its built-in AI capabilities. **What do you dislike about Avoma?** Nothing that stands out to me as a user. **What problems is Avoma solving and how is that benefiting you?** It acts as a tool to house all of our meetings that occur internally as well as externally. ### 22. Love Avoma! **Rating:** 5.0/5.0 stars **Reviewed by:** Haley K. | Customer Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Avoma?** What's not to like? Works seamlessly with zoom, transcribes, and even creates meeting notes/follow-up notes. **What do you dislike about Avoma?** I don't have anything that I particularly dislike. **What problems is Avoma solving and how is that benefiting you?** Transcribes and creates meeting notes. & as a training tool. ### 23. Great platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Avoma?** This is a great platform for tracking sales calls and sharing them with customers. **What do you dislike about Avoma?** I wish you could have better ai notes from it **What problems is Avoma solving and how is that benefiting you?** Keeping my mind fresh on sales calls ### 24. A Solid call recording tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avoma?** I am able to get proper insights about how long anyone talks **What do you dislike about Avoma?** the User interface is a bit clunky and old school **What problems is Avoma solving and how is that benefiting you?** it helps me track calls ### 25. Game-Changer for Meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Amrit D. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Avoma?** The automatic recording transcription features are very accurate, saving us time and ensuring nothing gets lost in conversation. The ability to differentiate speakers and the summary of meeting notes that are provided at the end make it easy to follow discussions and reference any key points later. **What do you dislike about Avoma?** It sometimes takes a little while for the Avoma note taker to join a meeting. Sometimes the speaker names aren't captured. When watching a recording, the camera shows off for a person even though their camera is on. **What problems is Avoma solving and how is that benefiting you?** It is solving capturing all points in a meeting so that nothing gets lost. We are able to refer back to the call and notes and also use the calls as reference for professional development and case studies. **Official Response from Avani Funde:** > So glad Avoma is helping you capture every detail effortlessly, Amrit! Love that the summaries and speaker differentiation make meetings easier to follow. Appreciate the feedback on the note taker and recordings—we’re always improving! Thanks for trusting Avoma to keep your conversations organized 😊 ### 26. Avoma is great and simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine R. | sales development rep, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Avoma?** Its very easy to use. setting it up with zoom and other video calling systems is very easy. Not only does it record the conversation but it recaps and allows you to read the transcript. I use it at least 3 times a week. its a life saver! **What do you dislike about Avoma?** The transcripts arent 100% accurate so i reccoment you read throough to make sure before copying and pasting. **What problems is Avoma solving and how is that benefiting you?** having to remember key points of a meeting. **Official Response from Avani Funde:** > Great to hear Avoma is a lifesaver for your meetings! Easy setup, automatic recaps, and transcripts—exactly what we aim for. Appreciate the note on transcript accuracy—always improving to make it even better. Thanks for making Avoma a part of your workflow! 😊 ### 27. Avoma making a CSM's life much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Kara J. | Customer Success Manager - SMB, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Avoma?** I love that it takes notes for me and then organizes the whole conversation. **What do you dislike about Avoma?** I wish the "this call will be recorded" message was sooner in the call. I find it annoying when I'm talking with a client and it says that a minute or so into the meeting. **What problems is Avoma solving and how is that benefiting you?** I'm able to listen to the cusotmer and not pause to take notes. Giving my full attention and focusing solely on the topics we need to discuss in the meeting. **Official Response from Avani Funde:** > Love hearing how Avoma is helping you stay fully engaged with customers! No more juggling note-taking—just focused, productive conversations. Appreciate the feedback on the recording message timing—we’ll keep working on refining the experience. Thanks for being a valued Avoma user! 😊 ### 28. A practical solution for managing meeting notes and tasks. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2025 **What do you like best about Avoma?** I value how Avoma’s AI-generated summaries capture all significant points, allowing me to focus on the conversation rather than taking notes. Its integration with standard calendar and conferencing tools simplifies scheduling and post-meeting reviews, and the analytics feature offers concise, actionable insights. **What do you dislike about Avoma?** The transcription accuracy can fluctuate if audio quality is suboptimal, and I would prefer more options for customizing analytics. Nevertheless, these minor drawbacks do not substantially reduce the platform’s overall effectiveness. **What problems is Avoma solving and how is that benefiting you?** Avoma helps me capture and organize meeting details without manual note-taking. Its automated transcriptions and summaries reduce administrative tasks, allowing me to focus on the conversation and ensure that important action items are not overlooked. **Official Response from Avani Funde:** > Thanks for your review! We're glad Avoma’s AI summaries and integrations help you stay focused and make meetings more productive. We hear you on transcription accuracy and analytics customization—we’re always working to improve both. ### 29. Golf Performance Coach's Perspective on Avoma **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon H. | Golf Performance Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Avoma?** The most helpful part about avoma for me is the feedback after my calls. Such as how much I talked vs how much the client talked during the calls. I tend to over talk on some of the calls so its allowed me to look back at them and to see how much I tend to do that. So it allows me to have more insight. Another feature that I use for every call is the scorecard feature. This alone has helped raise the quality of my calls. Its very easy to think that you covered everything that you need to on the calls but Avoma allowed me to actually see some key points that I was not bringing up on the call which can be crucial. It allowed me to see that some of those questions I was asking in a very broad since and not being specific. So I looked back at the scorecard, looked at which questions I was missing more often and then made it a point to make sure to ask those on my calls and the quality has improved significantly **What do you dislike about Avoma?** To me the only downside would be the AI that jumps on the calls. I know this is something that probably cannot be avoided but it just makes it feel like someone else is on the calls but know its another way it allows the system to take better notes of the calls. I do feel like the notes tab on the calls can be a little overbearing for me. When I see a bunch of words, lines and sections it can be a little overwhelming especially on a very busy day. Thats why I feel that I tend to stick more to the scorecards feature and that really helps me know what I miss/go over etc **What problems is Avoma solving and how is that benefiting you?** Its solving how I communicate with my clients and helping me organize my calls as well. Before I tend to be all over the place with what was discussed on my calls. I knew what I needed to get accomplished but it felt like sometimes I did not always get to that point effeciently where Avoma has let me organize my calls and let me see what I have gone over and what I have missed. Another big thing is talk time. Before I did not realize how much I was talking on my calls and how little my clients talk and is still something I am trying to work on today. Avoma lets me see exactly the percentage of the time I talked compared to my clients. ### 30. Avoma is a great tool for coaching, learning and keeping track of the conversations at your company! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Avoma?** I love the transcripts of calls to quickly review calls I didn't make. I also enjoy it for use for internal training and coaching. Sharing snippets with team members is also particularly useful. Their customer support is also great and they are very helpful. **What do you dislike about Avoma?** Sometimes I struggle with the permissions within the tool and grouping calls into appropriate teams so that those who need access get the recordings but also keeping the privacy and security standards maintained at our organization. **What problems is Avoma solving and how is that benefiting you?** Avoma helps us to capture important conversations and more importantly mine the data from these calls into transcripts and to create smart analysis for sales coaching. **Official Response from Avani Funde:** > Thanks for sharing your experience! 🚀 Glad to hear Avoma’s transcription and summaries are saving you time and keeping meetings stress-free. We hear you on the note taker’s join time and speaker names—always working to make it better! Appreciate you trusting Avoma for capturing key discussions and professional growth. If you ever need anything, we’re here! 😊 ### 31. Game Changer when it comes to virtual meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Sheena A. | Senior Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Avoma?** The customization while meeting with clients. You are able to really learn what the highs and lows are that pain points and what is most importants. The take ways summaries are awesome. Also, having the transparency of the meeting and ablity to go back and clarify if and when needed. Very easy to use! **What do you dislike about Avoma?** I haven't had any cons its made my day to day operations and note taking more efficent. **What problems is Avoma solving and how is that benefiting you?** I am able to be more active and present in meetings where before I may have been focused on writing down notes. This does so for me and organizes the meeting. **Official Response from Avani Funde:** > Amazing to hear how Avoma is helping you stay present in meetings while keeping everything organized! 🚀 Love that the summaries and transparency make your day-to-day smoother. Appreciate your kind words—glad Avoma is a game-changer for you! Here if you ever need anything. 😊 ### 32. Avoma helps me take real time AI notes and transcripts during calls so I can focus on my audience. **Rating:** 5.0/5.0 stars **Reviewed by:** Will U. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Avoma?** The transcripts and summary notes are my favorite feature. I don't have to stress about missing something important because I know I'll have it recorded and transcribed. **What do you dislike about Avoma?** For what I need, I don't have any dislikes about Avoma. **What problems is Avoma solving and how is that benefiting you?** I'm ensuring I have all my notes and transcripts available to reference after calls. I use them to put notes and recaps together for my clients. **Official Response from Avani Funde:** > Love hearing how Avoma helps you stay fully engaged in conversations! No more stress about missing key details—just reliable transcripts and summaries ready when you need them. Glad it’s a perfect fit for your workflow! Thanks for being a part of the Avoma community, Will 😊 ### 33. Easiest way to go through hours recorded call **Rating:** 4.5/5.0 stars **Reviewed by:** Prakhar K. | SALES OPERATIONS, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Avoma?** Translation and its connection with CRM to make it sync to the particular deal and a lot of other features and we use it more frequently. **What do you dislike about Avoma?** Need more analytics to review sales person report **What problems is Avoma solving and how is that benefiting you?** 1. Business Audits 2. Sales Lead to read sumarry of call instead of going through all recording 3. Analyzing the calls to train sales team **Official Response from Avani Funde:** > Thanks for sharing your experience, Prakhar! Love that Avoma is helping you quickly get insights from recorded calls and keeping everything seamlessly synced with your CRM. Noted on the need for more sales analytics—we’re always working to bring deeper insights. Appreciate you being part of the Avoma community! 😊 ### 34. Inflexible Contract Terms and Overpaying for Unused Services **Rating:** 0.0/5.0 stars **Reviewed by:** Jessica W. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2022 **What do you like best about Avoma?** The upsides of using Avoma are the call transcirptions and the organization of the meetings and calls. **What do you dislike about Avoma?** We are paying for double the amount of seats that we need. We only have 48 active users and are paying for 87. We don't have the headcount that we did at the beginning of the year, which we let them know about, and they signed us up for another year with the same amount of people. We asked multiple times to revisist the contract and renegotiate the user count with them. Multiple times they flat out refused. They will not even meet us halfway. We will not renew our next contract with Avoma due to this. You cannot download playlists, you need to find the snippet in the playlist, search for the call by the name (which doesn't always find the call), and then find the snippet in the call. This is extremely time consuming. They do not offer assistance in bulk downloading calls. **What problems is Avoma solving and how is that benefiting you?** Call recording transciption. ### 35. Avoma simplifies the process of note taking, summarization, and followups for meetings. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Avoma?** Avoma is a great tool since it eliminates the need for detailed note taking during meetings (or really any note taking at all). It effectively captures a transcript of the meetings and summarizes the key points and purpose so that it's easy to understand what was discussed and with what tone. The user interface is very clean and easy to navigate. It's laid out in a logical and helpful way to navigate through meeting topics, speakers, etc. It's also very easy to share meetings with external parties through the Playlist functionality, completely removing the need to specify links to meetings. Avoma also has helpful integrations. The fact that it integrates with Zoom so easily is a big plus, and lets it be a "set it and forget it" tool. **What do you dislike about Avoma?** I wish that recordings became available more quickly so that I could go and organize them immediately after a call ended. I think this is a limitation of processing power in today's infrastructure (ex. Zoom recordings are also not available immediately). Perhaps if there was a way to have a placeholder showing that a meeting was being processed but that still allowed me to organize the recording, it would be convenient and reduce the chance of me forgetting to move it. **What problems is Avoma solving and how is that benefiting you?** It eliminates the need for note taking, which lets me more fully focus on the meeting. It captures AND summarizes the transcript, so I feel confident that I am not only capturing all the detail from the meeting, but also an overview where I can quickly reference and extract information after the fact without navigating an entire recording. It saves me time in this way. It easily allows for sharing with external and internal parties, which simplifies the number and types of project systems we need to use and eliminates a lot of logistical work required for managing a project. ### 36. Avoma Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Justin H. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Avoma?** Avoma is a more cost effective solution than Gong. That was the main reason for our transition. Avoma has everything we need from a feature standpoint. The onboarding process with them has been extremly smooth. I like how we have a dedicated CS rep that responds quickly and is willing to hop on calls when we have questions. **What do you dislike about Avoma?** I think the UX can be improved a bit. Coming from Gong it took me a bit to understand. Now that I know where everything is it's not a huge concern. Anothter thing is having an email address I can add to invites quickly that will add the Avoma recorder to meetings. I know they're working on this feature. Nothing really negative on our end. We're a happy customer and look forward to growing with their team. **What problems is Avoma solving and how is that benefiting you?** Ability to coach the sales team at scale. ### 37. Great for Busy Professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Brittney H. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Avoma?** As an assistant who spends a lot of time in meetings, Avoma has been a great tool for me. The transcription feature is super accurate, saving me hours of note-taking. The summaries are clear and cover all the important points, including action items and decisions. It's easy to use and integrates smoothly with my calendar and video conferencing tools. In short, Avoma saves time, ensures I don’t miss anything important, and helps me stay on top of my tasks. It’s a great tool for anyone who wants to get more out of their meetings. **What do you dislike about Avoma?** There's nothing I dislike about Avoma. It meets my expectations in every way. **What problems is Avoma solving and how is that benefiting you?** Avoma solves the problem of manual note-taking and missing important details in meetings. It saves me time by automatically transcribing and summarizing meetings. This helps me stay ontop of follow-ups. ### 38. Very much user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Sawyasachi H. | Seller Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Avoma?** Sales coaching really helps in generating better results **What do you dislike about Avoma?** Try and keep the charges as low as possible to reach maximum number of subscribers **What problems is Avoma solving and how is that benefiting you?** Gets east to note and list down things while in a meeting ### 39. Great experience with Everett at Avoma **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. B. | Director Of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Avoma?** I was searching for an AI tool to help me with the ability to QC my teams sales calls in an easy and comprehensive manner. After some due diligence I found Avoma, Everett was very helpful and patient with helping me understand the value and went above and beyond to help build a strong value propisition to present to my bosses. **What do you dislike about Avoma?** Small thing, the software has an extensive list of features and uses. Until you get to learn a few short cuts it can seem overwhelming to set up. Everett was able to help me do this quickly. **What problems is Avoma solving and how is that benefiting you?** Before finding Avoma, we had an impossible task of QC'ing many hours of sales calls and no effective way to provide coaching. Avoma is solving this. ### 40. A great way to collect & review my team's calls all in one place! **Rating:** 4.0/5.0 stars **Reviewed by:** Miles W. | Senior Manager, Customer Success, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Avoma?** - I love how Avoma integrates with Salesforce. - I absolutely love the AI-generated meeting notes. Not only is it super easy, but it is really accurate! - I like that my employees can request a scoring/review of a particular call, and I get notified of the request. - I love the call Transcript. I find it to be very accurate, and I like that I can click on a paragraph and the call will jump to that timestamp in the recording. **What do you dislike about Avoma?** - I find the AI call scoring to be gimicky and provides little value - but that might be because I have not done enough to set up my scoring templates? - I would like to see additional tags that can be applied to call recordings (ie: churn risk, good training example, etc...) - I would like to see a training module built into Avoma. Something that allows me to add recordings to training module that I can use to certify employees on pitching a new product, use for onboarding training for new-hire employees, etc. **What problems is Avoma solving and how is that benefiting you?** I used to struggle collecting all of my employees' zoom call recordings in a centralized location manually in a OneDrive folder. Avoma pulls everything together in one place, allows me to assign a call-type so I can find calls easier. ### 41. Hidden Gem for Call Intelligence **Rating:** 4.5/5.0 stars **Reviewed by:** Melinda M. | CRO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Avoma?** Tools are only as good as their customer support. Avoma has not only nailed exactly what a top tier call intelligence tool should be, but it's there customer support that has won me over! I'm a CRO that is not only leads sales, but also marketing so my time is extremely limited. The call coaching functionality provides coaching when I don't have the time. It offers detailed feedback on our sales calls, pinpointing areas of strength and opportunities for improvement. This has enabled me to quickly provide targeted coaching to my reps. We have also used Avoma to capture the voice of the customer. Not everyone call be on all the calls. So being able to program the tool to capture this and report back is huge! **What do you dislike about Avoma?** There is not much to dislike, but if I had to pick one, it would be the indepth setup. You really have to tailor each section to get the most out of the tool - which takes time. But, my CSM has held my hand the entire way, taking baby steps with me to get this setup. It's been an amazing experience. **What problems is Avoma solving and how is that benefiting you?** I'm only one person and can't be on every call. With the call recording and transcription feature has allowed me to analyze these recordings at scale. This has led me to be able to make more informed decision-making choices. Being only one leader. Avoma’s call coaching automatically provides detailed insights and feedback on each of our sales call. This analysis helps me deliver personalized coaching, addressing individual strengths and weaknesses. As a result, I can coach the team at scale without having to be on every call. Another piece we are diving into is the sales forecasting by Avoma. Avoma's forecasting helps me make strategic decisions with confidence, and hone in on what deals are real and what we should close lost. Improved forecasting has led us to a leaner and more accurate pipeline. ### 42. Using Avoma to Elevate Your Calls **Rating:** 4.0/5.0 stars **Reviewed by:** Haley M. | Partner Success Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Avoma?** Avoma is one of the tools I use on a daily basis. AI grading & feedback on calls. Helpful to pay attention to things you may forget or identify opportunities you can improve on when leading or partaking in calls. The feeback helps to level up the customer support you are able to provide. The software itself is very easy to use and integrate with other softwares to make recording calls easy. **What do you dislike about Avoma?** Sometimes the AI feeback can be very rigid and does not take nto account variables of the call or flow of the call. **What problems is Avoma solving and how is that benefiting you?** Avoma helps to identify opportunities for growth or improvement with the AI feedback and grading features. It also helps with being able to check the transcript and watch videos to recap meetings or review specific things. ### 43. It transformed my conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney M. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Avoma?** The AI notes—honestly, they are life-changing. It's so much faster to review those key takeaways than to fumble through the transcript of a half-hour call. I can actually have a conversation with my prospects rather than interview them because I know that Lady Avoma has my back. She is a daily tool now, and I honestly don't know how I ever did my job without her. **What do you dislike about Avoma?** I do wish that the followup email tool was a bit more advanced. **What problems is Avoma solving and how is that benefiting you?** Have you ever been so busy taking notes that you forgot to be present in the moment? Well, with Avoma, that's no longer an issue. The main issue that Avoma addresses for my team and I is that it helps us to engage actively and be attentive during our sales conversations. This helps to put our prospects at ease, encourages them to share more openly, and allows me to identify what is most crucial for closing the sale. ### 44. Avoma AI for client/sales meetings has been best in class - we tried 4 others - not even close! **Rating:** 4.5/5.0 stars **Reviewed by:** Scott T. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Avoma?** AI has been on point compared to others. Integration support - we have made Avoma a top 3 tool inside our marketing agency and its saved so much workflow chasing between teams weekly. They created multiple support videos, docs, etc that are specific to our workflow as a top tier marketing agency. I can always reach them on slack - daily. The connection to Clickup and Hubspot saves us at least 5 hours week per project manager and it saves 10+ hours of wasted onboarding effort when launching a new client. **What do you dislike about Avoma?** There are always a few things with any technology, however, we have direct access to customer success team in slack and they have always supported above and beyond. At times, even created new features. **What problems is Avoma solving and how is that benefiting you?** Chasing meeting notes, writing them, sharing them, summarixing them, and all related is such a wasteful task in todays world. Avoma saves us at least 5 hours per person per week inside our company. Sometimes more. ### 45. Great program for Sales Leadership **Rating:** 4.5/5.0 stars **Reviewed by:** Garrett W. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Avoma?** I love having easy insight into exactly what is going on in my reps meetings and the data compiled in Avoma regarding the entire team. I have been able to create several training topics based on trends i'm seeing in Avoma that will cater to my specific team's needs. The setup and integration with our CRM was seamless, and Sarah has been really great to work with. She has standing meetings with my team, checks in with me multiple times a month and is always responsive when I reach out to her. **What do you dislike about Avoma?** I haven't found a downside yet. I will keep looking and let you know. **What problems is Avoma solving and how is that benefiting you?** Before Avoma, I had no insight into my team's google meetings. Google Meetings is our primary meeting location. Now that I can see into those meetings, I am now able to call coach my team members and tailor that coaching to the rep's specific needs. ### 46. Avoma's AI Notes save me HOURS of work! **Rating:** 5.0/5.0 stars **Reviewed by:** Holly T. | Sr. Mid-Market CSM, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Avoma?** I've used Gong at a couple of different organizations, and I find Avoma more user friendly and the AI Notes are always right on point making my follow up work so much easier! I don't have to comb through calls for a certain piece of information because the AI notes always catch it. I really love this product and am so glad that my current organization switched over to it! **What do you dislike about Avoma?** I don't have any critiques at this time because it really does all I need it to! **What problems is Avoma solving and how is that benefiting you?** I tend to type up or write down notes when I'm on calls and it can be very distracting to try and capture all of that information in an organized way while talking to my clients. However, now I can have full confidence that it will all be caught in the notes making going back for references on action items super easy! ### 47. A fantastic productivity tool for sales, implementation, and customer success teams **Rating:** 5.0/5.0 stars **Reviewed by:** Mark P. | Head of Sales, Marketing & Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Avoma?** There's a lot to like about Avoma including: * The flexibility of the licence model - we can pick and choose which team members go on which plan * Getting started was unbelievably easy * It was quickly integrated into HubSpot for us. So we now have a seamless flow of transcriptions into Deal records. * My team loves using it. It is used in well over 90% of meetings that are held over the web. * We've had regular contact from the Avoma team - this level of support is great. **What do you dislike about Avoma?** The only thing I've struggled with is setting up templates - but this is more me being time poor. It would be good to see the system pre-configured with a wider range of sales methodologies. We use Winning by Designs methodology and its taken a bit of effort to set this up - this is not a deal breaker for us. **What problems is Avoma solving and how is that benefiting you?** The primary problem we set out to solve with Avoma was getting meeting recordings, transcripts, action items etc into CRM following discovery or demo meetings - when the team realised how accurate and fast the system worked they fell in love with it. The quality of notes, the clarity of action items now being captured in CRM is exceptional. What Avoma has also allowed us to do (primarily myself as Head of Sales), is quickly identify where my team need coaching - for example, I had a junior SE/AE who was developing a bad habit of discounting unnecessarily - using Avoma I was able to drill in, listen to his approach and then coach him on tactics to avoid discounting or at least move to a model where it was a value exchange vs a one-sided discount. ### 48. Avoma: A Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra S. | Copywriter, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Avoma?** Avoma records all of my meetings and recaps the key takeaways, my action items, my clients' action items, and more. It saves me from taking notes during my meetings so I can be fully present during my meetings, knowing that all of the information I need will be captured by Avoma. **What do you dislike about Avoma?** The only thing I don't like about Avoma is that it doesn't record my zoom phone calls (or at least I don't know how to set this up) so if a clients' mic or camera isn't working when we meet and we have to shift to a phone call, I miss out on all the great features of Avoma! **What problems is Avoma solving and how is that benefiting you?** We meet with so many clients every day and it's easy to confuse things, forget small things, or be sidetracked because you're so worried about taking notes instead of actually being in the moment with the client. Now, I know that AVoma records everything AND takes notes for me so I can really just focus on actively listening and participating in the meeting. Plus, if it's been a few months since meeting a client, I can go back to watch the recording to remind myself of anything that was said. ### 49. Avoma makes life so much easier and it's integration is seamless! **Rating:** 4.5/5.0 stars **Reviewed by:** Kellan V. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Avoma?** Avoma has been so incredibly easy to use, both with Zoom and Google Meets. Its recordings and transcripts have been extremely reliable, I've had zero issues. The ability to refer back to the "notetaker" makes me even more effective and improves the client experience. It's also incredibly useful for training purposes when needed. I also work closely with Jenn who has helped us integrate Avoma, and she can't say enough amazing things about Sarah and her level of support! **What do you dislike about Avoma?** I honestly can't think of anything negative! The only thing that comes to mind may be a Google Meets limitation but that the Notetaker joins as another user in Google Meets. In Zoom, it's more hidden but as mentioned, I'm sure that on Google Meets, not Avoma **What problems is Avoma solving and how is that benefiting you?** The ability to refer back to meetings through a recording or transcript. In the meeting reports, the level of detail is impressive! The fact that it shows the highs and low points of the meeting is something I've never seen before. Inputting key phrases for the AI to catch is fantastic as well. Lastly, the amount of meeting no-shows has gone down drastically with Avoma's automated meeting reminders for clients! ### 50. Call Coaching Software that your reps will actually use **Rating:** 3.0/5.0 stars **Reviewed by:** Luiz C. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Avoma?** As a sales manager I love: -That my reps actually use Avoma, it saves them time, takes detailed notes & allows them to self analyze/coach their own calls -The analytics behind calls -The playlists to help us onboard faster **What do you dislike about Avoma?** -The pipedrive integration took some figuring out & isn't perfect but most competitors didn't even have a pipedrive integration -To get usage analytics we currently have to email in, (not a huge deal) but would love to be able to self serve that -Updated 2024: pricing is not competetive in the landscape, they upgrade you for Hubspot seats, and support has gotten worse. **What problems is Avoma solving and how is that benefiting you?** Avoma is helping our reps save time with note taking, & helping us level up our call coaching experience & ramp time. Each rep saves hours a week and we save time every call review. ## Avoma Discussions - [How do I learn to better navigate the website?](https://www.g2.com/discussions/42928-how-do-i-learn-to-better-navigate-the-website) - 1 comment, 1 upvote - [View Avoma pricing details and edition comparison](https://www.g2.com/products/avoma/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+18%3A43%3A26+-0500&secure%5Bsession_id%5D=b4a632af-ccda-4615-a32e-c4fa8217a709&secure%5Btoken%5D=97fdcaa52ebc13677a931eb7c5058376185665ccac2dad3340a8ba88fd567dd7&format=llm_user) ## Avoma Integrations - [Aircall](https://www.g2.com/products/aircall/reviews) - [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) - [Highfive](https://www.g2.com/products/highfive/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - [Lifesize](https://www.g2.com/products/lifesize/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Avoma Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Routing** - Match and Route - Multi-Objects - Territories - Working Hours **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Meeting Tools** - Minutes - Notes **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **Platform Operations** - Service level Agreements - Audit Logs - Duplicate Match - Capping - Analytics - Integrations - Alerts & Notifications - AI Lead Matching & Routing **Account Management** - Rep Performance - Account Engagement **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Generative AI** - AI Text Summarization **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - Sales Forecasting **Generative AI** - AI Text Summarization **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Avoma Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,769 reviews) - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,427 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (742 reviews)