--- title: Manus AI agent Reviews meta_title: 'Manus AI agent Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Manus AI agent works for a business like yours. aggregate_rating: rating_value: 2.4 review_count: 8 scale: '5' date_modified: '2026-09-22' parent_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- # Manus AI agent Reviews **Vendor:** Meta **Category:** [Large Language Model Operationalization (LLMOps) Software](https://www.g2.com/categories/large-language-model-operationalization-llmops) **Average Rating:** 2.4/5.0 **Total Reviews:** 8 ## About Manus AI agent Manus is a general purpose AI agent that helps knowledge workers complete complex, multi step tasks from start to finish.Manus is the Action Engine that bridges the gap between thinking and doing. It combines intelligence, context, and execution to move beyond simply generating ideas and instead gets real work done. If large language models represent the brain then Manus is the hands that actually take action. The name Manus, meaning hands in Latin, captures this mission of turning thought into tangible results. Manus pioneered the infrastructure that gives AI the ability to code, browse, and operate on a virtual computer, enabling it to execute workflows end to end across data and tools. As the Action Engine, it integrates seamlessly with platforms such as Notion, Gmail, Slack, and other connectors to deliver a wide variety of output formats. Manus goes beyond just question-answering but takes action on your initiatives that drive real outcomes. Whether it’s automating research, generating reports, building web apps, drafting emails, or coordinating projects, Manus connects intelligence with execution so teams can move faster from idea to impact. With a single chat interface and agentic infrastructure underneath, Manus empowers professionals to offload repetitive work, orchestrate complex workflows, and collaborate with AI as a true teammate, not just a tool. ## Manus AI agent Reviews ### 1. Worst Company Experience: Business Data Lost, No Accountability, Unread Emails, Support Walked Away **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 01, 2026 **Describe the project or task Manus AI agent helped with:** In my experience, Manus ultimately failed to solve the most serious problem I encountered. A service like this should protect continuity of work and provide reliable recovery when critical data is missing. Instead, when my business-critical project data and credits were affected, I received no clear technical resolution, no accountable case ownership, and no meaningful recovery outcome. What was especially concerning was the lack of basic customer-case management. Even my formal support email remained without confirmed review, while the support process repeatedly asked for more evidence and then closed conversations before the underlying issue was resolved. For me, the practical benefit was therefore undermined by the company’s inability to handle a serious data-loss incident responsibly. A tool that can help create business assets but cannot reliably support customers when those assets are at risk does not solve the core problem I need solved. **What do you like best about Manus AI agent?** This was one of the worst customer support experiences I have ever had. I have never seen a paid service repeatedly close support conversations in the middle of an unresolved case when the questions became difficult. My business-critical startup assets and credits were lost, yet after a week of submitting evidence, no one took clear ownership or provided a technical explanation. I followed Manus’s official backup process exactly as instructed. The system showed the backup as completed, but the Task Data required for restoration was simply not there. I then spent about a week dealing with Manus Support and submitted everything they requested: screenshots backup file details OneDrive evidence restoration status screen recordings project information credit-loss evidence And still, no one gave me a clear technical answer to the most basic question: Why did Manus show a successful backup if the required Task Data was never actually available? The support process made the situation even worse. Two separate support conversations were closed while the issue was still unresolved. In one case, I was told to perform additional checks and reply, but the conversation was closed before I could continue. After reconnecting and submitting even more evidence, the second case was also closed without resolving the underlying problem. In the end, I was told that Manus had informed users to back up their data. That response is absurd in my case because I did back up my data. I followed Manus’s own instructions and relied on Manus’s own “completed” status. What I lost was not some disposable test file. It was business-critical startup work, project history, development decisions, and credits built up over time. After a week of fully cooperating, I was left with: no Task Data no technical explanation unresolved lost credits two prematurely closed support conversations no meaningful resolution no clear person or team taking responsibility I am preserving the full evidence trail, including screenshots, videos, backup files, emails, and support transcripts, and I am now preparing to pursue this through formal channels. At this point, this looks much more serious than an isolated inconvenience. If multiple users followed the official backup process, saw “completed,” and still ended up without their Task Data, Manus needs to explain what failed in the backup/export system instead of pushing the issue back onto users. **What do you dislike about Manus AI agent?** The worst part was not just the data loss itself, but the complete lack of accountability afterward. I spent about a week providing everything Manus Support requested, including screenshots, backup details, OneDrive evidence, restoration status, project information, and screen recordings. Despite this, two separate support conversations were closed while the issue was still unresolved. In both cases, I was still actively responding and providing the requested information when the conversation was ended. My business-critical startup assets, project history, and credits were affected, yet no one took clear ownership of the case, no meaningful technical explanation was provided, and no responsible resolution followed. What made the experience especially unacceptable was that Manus continued asking for more evidence while providing no corresponding accountability, timeline, or concrete recovery outcome. As a paying customer, I lost not only data and credits, but also a significant amount of time over the course of a week trying to cooperate with a support process that ultimately ended without resolving the underlying problem. For a service handling business-critical work, this level of support and responsibility was completely unacceptable. Compared with what I paid, the value was extremely poor. Instead of receiving reliable service, I ended up losing business-critical work, credits, significant time, and dealing with considerable stress. Even after providing extensive evidence, no one took clear responsibility or delivered a meaningful resolution. In my experience, the financial and personal cost of using the service far outweighed the value I received. **Recommendations to others considering Manus AI agent:** In my experience, Manus ultimately failed to solve the most serious problem I encountered. A service like this should protect continuity of work and provide reliable recovery when critical data is missing. Instead, when my business-critical project data and credits were affected, I received no clear technical resolution, no accountable case ownership, and no meaningful recovery outcome. What was especially concerning was the lack of basic customer-case management. Even my formal support email remained without confirmed review, while the support process repeatedly asked for more evidence and then closed conversations before the underlying issue was resolved. For me, the practical benefit was therefore undermined by the company’s inability to handle a serious data-loss incident responsibly. A tool that can help create business assets but cannot reliably support customers when those assets are at risk does not solve the core problem I need solved. **What problems is Manus AI agent solving and how is that benefiting you?** In my experience, Manus ultimately failed to solve the most serious problem I encountered. A service like this should protect continuity of work and provide reliable recovery when critical data is missing. Instead, when my business-critical project data and credits were affected, I received no clear technical resolution, no accountable case ownership, and no meaningful recovery outcome. What was especially concerning was the lack of basic customer-case management. Even my formal support email remained without confirmed review, while the support process repeatedly asked for more evidence and then closed conversations before the underlying issue was resolved. For me, the practical benefit was therefore undermined by the company’s inability to handle a serious data-loss incident responsibly. A tool that can help create business assets but cannot reliably support customers when those assets are at risk does not solve the core problem I need solved. ### 2. Reliable and Easy with Stellar Presentation Features **Rating:** 4.0/5.0 stars **Reviewed by:** Josh R. | Founder, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 07, 2026 **What do you like best about Manus AI agent?** I use Manus AI agent for executive system type work, and it's really great at creating presentations. I find it excellent for long-term planning and helping with organization. The reliability is impressive, especially when compared to other AI agents. Additionally, customer service has been excellent. I've connected it with my Google account, and I like how it's able to directly create presentations in Google Slides, plus the Google Docs look fantastic. The initial setup was super easy, and I've been getting better solutions from Manus than from ChatGPT. **What do you dislike about Manus AI agent?** I think it could be a little bit better in terms of working on specific issues, for example, I'd work in marketing and I wish it had better expertise in SEO. I have to specifically prompt it; like, I feel like with Claude there are built-in elements that can help with the marketing side of things that are already there for you to use. I'm not seeing this so much with Manus. **What problems is Manus AI agent solving and how is that benefiting you?** I use Manus AI agent for executive system tasks. It's great at creating presentations and helps with long-term planning and organization. ### 3. Powerful for Research, but Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 05, 2026 **What do you like best about Manus AI agent?** I use Manus AI agent to draft my research because I think it's more powerful than other options like Gemini and ChatGpt. It can scrap websites very well, perfectly understands the images in the research, and helps in drafting research papers. I like that it doesn't interact with or interrupt me between subtasks, and it doesn't require real-time responses, which allows me to work on other things while it does tasks for me. It saves time by opening and gathering a lot of sources quickly and provides a comprehensive summary and complete ideas. It works perfectly without interruptions, unless it's a wide research, and drafts well-structured overall meanings of research questions. **What do you dislike about Manus AI agent?** Manus AI agent is super expensive. I feel like the pricing model needs some adjustment because it's really costly. They give you only 1,000 credits at a time, which is not enough, especially for heavy tasks. It would require a lot of money to use it fully. **What problems is Manus AI agent solving and how is that benefiting you?** I use Manus AI agent to draft and gather resources for my research. It saves time by quickly opening and summarizing multiple sources, providing comprehensive evidence while I focus on other tasks. Its ability to understand images and produce a well-drafted initial research paper is unmatched. ### 4. Effortless Integration, Action-Oriented AI **Rating:** 5.0/5.0 stars **Reviewed by:** Jayce J. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 25, 2025 **What do you like best about Manus AI agent?** I use Manus AI agent for a lot of tasks, mostly coding, but I also use it to analyze data, social media posts, and images. It helps me scale the things I am already good at. I love the connections it offers, especially being able to connect with GitHub, allowing it to push or commit code for me. I have a workflow set up where my GitHub is connected to Vercel and Manus is connected to GitHub, so I can work on code with Manus and then it pushes it live on my website once I'm happy with it. Manus is our go-to for actionable items as it seems to be better oriented at execution. The initial setup was easy. **What do you dislike about Manus AI agent?** More connections currently there is a limited array that I use but the agent is so useful if it were connected to more platforms I could do more with it. **What problems is Manus AI agent solving and how is that benefiting you?** I use Manus AI agent to enhance my coding, data analysis, and social media tasks. It helps me scale what I'm good at and integrates with GitHub to push code live efficiently. ### 5. Poor Support and Questionable Policies **Rating:** 0.5/5.0 stars **Reviewed by:** Rashed A. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 25, 2025 **What do you like best about Manus AI agent?** I like that Manus AI agent can fix some issues. **What do you dislike about Manus AI agent?** Their support team is completely unprofessional. After sending over 20 emails, they still don't understand my issue. I upgraded my subscription according to the offer I received, but they found out they were losing out, so they removed the credit and are not willing to return my money. This is misleading and fraud. **What problems is Manus AI agent solving and how is that benefiting you?** I use Manus AI agent for software development to build and fix issues, though results can be destructive. ### 6. Empty promises, nonexistent support, and wasted credits: a total disappointment **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** August 04, 2025 **What do you like best about Manus AI agent?** I am a Pro customer of Manus AI and I started with high expectations, motivated by the possibilities they promised: generation of intelligent agents, development of personalized visual products, cultural integration... it all sounds wonderful on paper. But the real experience has been a series of frustrations and disappointments. **What do you dislike about Manus AI agent?** Systematic and Persistent Errors For weeks I worked alongside their AI on the development of a community app. What I received were mockups with serious linguistic errors, unintelligible texts, nonsensical language mixes, and culturally exclusive greetings. They promised "impeccable" reviews and "professionalism," but repeated the errors over and over again. ❌ Total Lack of Human Support Despite having sent more than 10 messages through the platform, several emails to Henry and Red (the supposed founders), and direct comments in the designated spaces, no one ever responded. Only the AI responded, unable to provide real solutions. The experience became emotionally and mentally exhausting. ❌ Waste of Credits All this poorly executed work consumed my Pro credits, with no possibility of refund, compensation, or recovery. In the end, I had to correct each sentence myself and manually review word by word everything that was supposed to come "ready to use." ✅ The Only Redeemable Part: The visual part, although conceptual, has potential. But that does not justify the absence of a real human team, much less the charge for poorly done tasks. Conclusion: I do not recommend Manus AI to anyone who needs a professional final product or human attention. Unless you have the time and experience to correct everything yourself, you will find yourself alone in front of an AI that promises more than it can deliver. Manus urgently needs an ethical audit. We are not testers: we are paying customers. **What problems is Manus AI agent solving and how is that benefiting you?** What it promises to solve: The AI agent from Manus aims to facilitate the rapid creation of digital products and personalized agents, even for people without technical knowledge. It is designed to automate tasks such as website generation, interface design, content creation, branding definition, and even animated video generation, all from an AI-guided conversation. How it should benefit: In theory, it allows saving time, reducing development costs, exploring visual ideas without hiring a design team, and launching functional prototypes quickly. Ideally, this empowers entrepreneurs, independent creators, and small businesses to create their digital products without relying on developers. In practice (in my experience): In my case as a user, the promised benefit was not fully realized: the agent generated many errors, the final quality depended on my constant correction, and the human team did not respond when most needed. Even so, the conversational design approach can be useful for getting inspired or prototyping visual ideas very quickly — as long as it is clear that the result is not professional without human review. ### 7. Fully autonomous AI Agent **Rating:** 5.0/5.0 stars **Reviewed by:** Luca P. | Chief Operations Officer DEQUA Studio | Formerly CTO in MarTech, Marketing and Advertising, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** March 22, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Manus AI agent?** I had the exclusive opportunity to test Manus AI, a promising AI Agent currently available only through an invitation-based beta program. My experience allowed me to explore its technical capabilities and identify key areas where it excels and aspects where improvements are still needed. While testing Manus AI, I was impressed by several features. One standout aspect was its ability to independently manage complex tasks. For instance, when tasked with planning a project, it didn't just assist with part of the process; it handled everything from start to finish without needing my guidance at each step. This was a significant departure from other AI tools I had used, which often required substantial input. This is what an "AI Agent" must be! Some key points that I have identified: - Unlike traditional AI models that primarily generate ideas, Manus is designed to execute tasks 100% autonomously, bridging the gap between conception and execution. - Manus operates asynchronously in the cloud, allowing users to close their devices while the AI completes tasks and notifies them upon completion. - It can handle various types of tasks, such as screening resumes, conducting research, and performing data analysis. - The AI has its memory capabilities, allowing it to learn from past interactions and improve its performance on similar tasks in the future. **What do you dislike about Manus AI agent?** One important aspect to keep in mind is that Manus AI is currently in an invite-only beta phase. Because of this, many functionalities are still under active development and refinement. During my testing, the experience varied significantly; at times, the outcomes were exceptional, demonstrating impressive capabilities. However, in other instances, the system crashed unexpectedly, interrupting workflows. Similarly, execution times showed considerable inconsistency: some tasks were completed within a few minutes, while others took hours. This instability clearly indicates that the tool still requires additional optimization and stabilization before becoming widely accessible. **What problems is Manus AI agent solving and how is that benefiting you?** Given that Manus AI is currently in a restricted beta phase and not yet publicly available, it’s difficult to highlight a fully implemented real-world scenario at this stage. However, based on my initial testing, I can clearly see that when fully released, this tool will be a genuine game changer in AI-assisted task management. Its ability to autonomously handle large-scale and complex tasks completely independently is impressive. From my perspective, Manus AI aims to solve significant bottlenecks related to productivity and efficiency by drastically reducing the human oversight typically required for complicated workflows. The benefit I experienced, even in this early stage, was the ability to delegate intricate, multifaceted tasks entirely to the AI, freeing up significant mental bandwidth and time. Once stabilized and publicly available, Manus AI’s capacity to independently navigate and execute demanding projects will undoubtedly redefine how professionals interact with AI-driven tools. ### 8. What were they thinking? (Or not thinking...) **Rating:** 0.0/5.0 stars **Reviewed by:** Jared P. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 27, 2025 **What do you like best about Manus AI agent?** It's ability to act autonomously and make decisions without H-I-T-L. **What do you dislike about Manus AI agent?** The credit system literally makes about as much sense as trying to explain calculus to a particularly enthusiastic houseplant. **What problems is Manus AI agent solving and how is that benefiting you?** None, it's unaffordable and not stable for continuous use. ## Manus AI agent Discussions - [Manus AI agent backup showed “completed,” but Task Data was missing: how did you resolve it?](https://www.g2.com/discussions/manus-ai-agent-backup-showed-completed-but-task-data-was-missing-how-did-you-resolve-it) - 1 upvote - [View Manus AI agent pricing details and edition comparison](https://www.g2.com/products/manus-ai-agent/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+04%3A29%3A19+-0500&secure%5Bsession_id%5D=800d7550-3683-4d43-8f38-52ef467fb5a4&secure%5Btoken%5D=1e66ee04cf39c3f625c50ee19473f41f5c85bafe6ffefd0a79310dba76833b9f&format=llm_user) ## Manus AI agent Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Prompt Engineering - Large Language Model Operationalization (LLMOps) ** - Prompt Optimization Tools - Template Library **Inference Optimization - Large Language Model Operationalization (LLMOps)** - Batch Processing Support **Model Garden - Large Language Model Operationalization (LLMOps)** - Model Comparison Dashboard **Custom Training - Large Language Model Operationalization (LLMOps)** - Fine-Tuning Interface **Application Development - Large Language Model Operationalization (LLMOps) ** - SDK & API Integrations **Model Deployment - Large Language Model Operationalization (LLMOps) ** - One-Click Deployment - Scalability Management **Guardrails - Large Language Model Operationalization (LLMOps)** - Content Moderation Rules - Policy Compliance Checker **Model Monitoring - Large Language Model Operationalization (LLMOps)** - Drift Detection Alerts - Real-Time Performance Metrics **Security - Large Language Model Operationalization (LLMOps)** - Data Encryption Tools - Access Control Management **Gateways & Routers - Large Language Model Operationalization (LLMOps)** - Request Routing Optimization ## Top Manus AI agent Alternatives - [LaunchDarkly](https://www.g2.com/products/launchdarkly/reviews) - 4.5/5.0 (857 reviews) - [Botpress](https://www.g2.com/products/botpress/reviews) - 4.5/5.0 (422 reviews) - [Gemini Enterprise Agent Platform](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews) - 4.3/5.0 (725 reviews)