Sage Intacct Reviews & Product Details

Accounts payable, Accounts Receivable and GL accounts are very well explanatory made them easy to use. Intacct has a great web interface, is much more cost-effective, and allows for the importing of data. It's very easy to create reports. We use Intacct for accounting and reporting. It's very easy to create reports. It has streamlined our accounts receivables, account payables, and financial reporting. The audit trail becomes much clearer and easier. Overall is very easy to use. I would highly recommend it. You will not be disappointed with Sage Intacct. Review collected by and hosted on G2.com.

Only one dislikes AP and AR adjustments you have to do manually. Sometimes very hard to do the manual bank reconcile. Sage Intacct continues to improve and add features, which allows us to continue to grow with the software as the company grows. Overall is very easy to use. We are very happy with the integration but wish that we're able to do more with the core product in Intacct. Review collected by and hosted on G2.com.

It's a fairly user friendly accounting software to use and easy to learn. There are lots of trainings available to learn the system better. Sage Intacct also allows you to report on many different dimensions, which is particularly helpful for non-profit entities with restrictions, programs, grants, etc. Sage Intacct syncs well with various other automated systems we use like Bill.com for accounts payable and Expensify for credit card charges. We are also able to have payroll entries post directly to Intacct from our payroll service provider (Proliant). Review collected by and hosted on G2.com.

Once credit card charges are reconciled, they cannot be edited resulting in having to post a journal entry for corrections instead. Review collected by and hosted on G2.com.

Reports can be run with about 10 different dimensions. This allows users to slice and dice data to create reports that users need. Review collected by and hosted on G2.com.

A very specific issue. When posting credit card charge payoffs, the system would not allow me to select the location dimension. Review collected by and hosted on G2.com.

I really liked how it was able to do accounting for us on the internet, we didnt even need to use ledger books with pencils anymore. We used Intacct to enhance our accounting for foreign exchange, where the Group had a statutory obligation to report in AUD, but was operating subsidiaries in the United States, United Kingdom as well as Australia. The application that was able to enable the group to create a whole suite of reports for Group reporting for a global business was also easily achieved. Purchasing approvals are also a great function for organisations. We found revenue recognition was very helpful for long-dated sales contracts, as revenues would be automatically recorded each month. Review collected by and hosted on G2.com.

For me what I disliked was the cost of the product, its lack of GST support and how difficult it was to get anyone on the phone to help when something broke. In addition to that I'd like to add that the lack of native VAT/GST reporting really let this product down. Avalara is the preferred 3rd party application to handle this, but adds additional expense. Lack of general ledger detail when drilling down into consolidated reports while only a minor problem, was very annoying. Bank feeds for many banks outside of the United States also lack support. Normally this is not a problem if you can simply import the transactions using a CSV template, but the templates provided by Intacct are hard to use and are difficult to trouble-shoot when there are errors after being uploaded. The base licence cost may prove to be prohibitive for most small to medium sized organizations, as this was ultimately the reason why we decided to change accounting systems. Account management was very light-touch, with Intacct representatives preferring to refer you to their online community rather than engaging on a call, unless subscription renewal was approaching. Review collected by and hosted on G2.com.

Sage Intaact is great at producing and reporting accurate numbers on time and saves time Review collected by and hosted on G2.com.

I work for a dental company and sometimes the guidelines of the software are not as customizable to our needs Review collected by and hosted on G2.com.

I like that the software increases my efficiency, solves business problems, and is very functional and adaptable to my business. There are quarterly updates that also help with new features. I have enjoyed the conferences too which allow learning about how to use the system better. Review collected by and hosted on G2.com.

Nothing as of yet. I am enjoying using the product and learning new things. Sometimes the quarterly updates cause unintended problems, but Intacct has been quick to resolve any problems. Review collected by and hosted on G2.com.

The platform continues to become easier to use with each and every update. Key features I've enjoyed and appreciated are the following: sorting through pending tasks, establishing workflows with various stakeholders, and a very robust audit trail. Varying user access and permissions via groups is great. While I'm not responsible for creating custom variables and workflows, they appear to be flexible and have the ability to really save our staff time. Review collected by and hosted on G2.com.

Unable to automate certain things without some external tools, plugins, or developing web-hook tools, namely disabling a user's account when they are offboarding automatically on their last day of employment. Being unable to update a username to respect a preferred name or surname is a bit archaic and disrespectful. Establishing templates for user accounts would save a lot of time to get new users the permissions they need immediately. Review collected by and hosted on G2.com.

The flexibility of the platform really helps me perform all essential parts of my job, I am able to create accounts, reset passwords, configure roles, customize access, and even complete Personnel notification tasks. I love how simple it seems to be able to create new modules, and permissions for users. It's used by the majority of my organization, and most of which are incredibly happy about it. Review collected by and hosted on G2.com.

Aesthetically not the most pleasing, could use a more modern design. Rounded buttons would make it more appealing, along with other User Interface customization. The site sometimes loads slower than I'd like; but uptime has been very reliable as well. Review collected by and hosted on G2.com.

One of the best features of Sage Intacct is the user friendliness of the software. It is very easy to navigate. The help feature is also a great resource and easy to understand. When we migrated over from our legacy software, there was very little down time in learning Sage Intacct. I also like the fact that we are always on the most up to date version. I like that Sage Intacct has taken the time to look at leading vendors in other areas that integrate seamlessly with the software. Sage Intacct is always asking the end user how they can make the system better. The user community is a great resource for current system users. The scheduled reports feature is a great. We love the inter-company transaction set- up within Sage Intacct. It has made the balancing of our inter-company transactions very seamless. Review collected by and hosted on G2.com.

I do not believe there are any downsides to using sage Intacct. Review collected by and hosted on G2.com.

Ease of use! Within a month of using Sage Intacct I was able to learn the system without any external trainings. The reporting functionality is also very robust and simple to create custom reports without having to spend much time learning how to do so. I also like that the software is cloud based and I do not have to wait for a desktop program to start up. The software also has many partners such as FloQast, Expensify and Blissfully that allow for an easy API integration. Intacct also connects to our bank account for simplistic cash management. Review collected by and hosted on G2.com.

Consolidations is quite confusing! I would not recommend Intacct for a multi-entity company. It is very tough to follow a transaction through the consolidation process. Especially when dealing with international entities it can be quite difficult to follow a transaction from initial entry through intercompany through foreign exchange rate all the way to the consolidated financial statements. Review collected by and hosted on G2.com.

I like that it's cloud based, that multiple systems integrate, and that the use is intuitive. The dashboards and employee users allow business owners to view and use their data for decision making at any point in the month. Integration with multiple vendors in the marketplace allow us to plug and play with systems that work for our organization and use the best in class products available. Review collected by and hosted on G2.com.

The report writer is cumbersome to update. The new custom report writer sounds great once budget is available in the module. Review collected by and hosted on G2.com.

One of the things I like best about Sage Intacct is the robust reporting capabilities and the ability to "slice and dice" data. The look and feel of Sage is generally easy to follow. Sage allows users to integrate the best in class products along with their product. Some of the products we have integrated with Sage are Expensify and Bill.com. My experience with Sage Intacct has been a positive one and I am very pleased that we have implemented their product at our business. They are truly one of the best in class accounting products. Review collected by and hosted on G2.com.

I think the Sage Intacct bank reconciliation and fixed asset modules could be easier to use. It would be great if the bank reconciliation served a dual purpose-bank reconciliation and general ledger entry as some other accounting software. It's a bit time consuming to enter the same banking data multiple times. The fixed asset module seems a bit clunky. It can sometimes be difficult to make updates to data (in an open period). This requires additional journal entry preparation. Review collected by and hosted on G2.com.

What I like best about Sage Intaact is the duplicate feature for invoices. It makes things a lot easier when you're putting in an invoice that is similar. Instead of digging around and looking for the right account to journal it to, you can pull up the previous entry and update the numbers. I also like the easy excel export. It comes in handy a lot. We use excel a lot for things such as month end reconciliation and checking different invoices when they're needed to be paid. Being able to just export it right from Sage Intaact is helpful in making that process easier. Review collected by and hosted on G2.com.

What I dislike about Sage is when you're searching for a vendor you have, it has to be identical to the vendor name or you won't find it. Often times I've found myself struggling to find a vendor because maybe it requires a space between two words or it uses "&" instead of "and". Review collected by and hosted on G2.com.

I like how user-friendly the whole system is. Everything is right where you would want or need it to be. Review collected by and hosted on G2.com.

The only thing I can think of that I don't like is regarding the hierarchy of the parent / job relationship. When you load the Jobs screen, it automatically sets up in the hierarchy. If you want to turn off the hierarchy, you have to go to the All menu, uncheck the box, then go back to the view you want. Each click, it takes a little while to reload. So with all the clicks, it takes a significant amount of time to turn off the hierarchy view. Review collected by and hosted on G2.com.

I love the customizability of the system and how you can mold it to fit your organization. I also love how intuitive and clean it is; I don't mind working in it every day. The contracts module is super robust and meets all of our ASC606 needs. The financial reporting module is great. We are able to tag and track details at the transactional level, and all of that can be brought into financial reports, sliced and diced in different ways to better display the data, and really helps us provide useful and meaningful information to our business leaders. Another great thing about Intacct is it seamlessly integrates with so many other platforms. This also helps with automation and we can spend our time as accountants on more meaningful tasks than things that are mundane Review collected by and hosted on G2.com.

There is limited training, so a lot of it is just learning on the fly. The help center is great and I enjoy researching and learning that way, but there have been a few times I wish I had known of more efficient ways of doing something before heading down the less efficient path. Other than that I don't have any other complaints Review collected by and hosted on G2.com.

The menus are user friendly and not complicated. Even without any training, you can figure out on your own where to go to prepare a journal entry or to view an AP bill. Also, the ability for Intacct to connect to our bank really helps to speed up the bank reconciliations. We have already connected our AP service provider Concur to Intacct, and we plan on connecting with our payroll system to bring in payroll journals to Intacct to increase efficiency. Review collected by and hosted on G2.com.

There are several things that I wish Intacct could improve on. My list is really long! I wish I could share the list with the Intacct Engineers. One thing that I miss a lot from my legacy system (MIP) is the ability to run GL detail reports with UNPOSTED entries, so you can first check if you got the entries right, so we don't have to post first and run reports to check it. Also, there is currently no ability to substitute someone on vacation. This is really painful since I feel like I cannot go on a 2-week vacation. Another thing that I don't yet love is the reporting ability. There are some limitations to customize reports. Intacct should allow trial balance to be run for a specific entity and accounts. Right now you cannot do this. I was able to do it with MIP. Also, AP and GL modules are not talking to each other well. The line memos are not brought in to the GL report, so the report shows blank description. One other thing I think Intacct should improve on is support. Support really plays a critical role in user's experience. Right now, I have to go through the company that implements the system for us to get support. It would be better if we can reach out to Intacct support directly. Review collected by and hosted on G2.com.