Avanan Cloud Email Security Reviews & Product Details

Simplicity to implement and use. Accuracy of results. They are a solution that works like they describe. I have used other products such as Mimecast, and I am happier with Avanan. I believe the key difference is the way they integrate with Office 365. Avanan is more API based and compliments Office 365's security whereas Mimecast is more of a separate solution which you can direct all of your email to them. One of the things I really like about Avanan is that they work for both the internal and external emails. Therefore, email from someone internal goes though Avanan and than back to someone internal. Review collected by and hosted on G2.com.

I have no complaints. Avanan was brought in to solve a problem and they worked. They are fair on cost, their solution advertised is what you get. They are easy to implement and support is great at responding within a timely manner. Overall, I have recommended this to my former company as I am pleased with the results. Additionally, anyone reviewing Avanan they will setup a POC and you can start seeing results almost immediately. Review collected by and hosted on G2.com.

Upsides: It's very easy to set up. Hardly takes 15 minutes to set up with Office 365 considering the service sits inside Office 365. The protection functionalities are easy to determine with a great-looking dashboard and easily available drill-down options. If you have a small team, they would love to use it with the summary reports and quick lookups.

Their scoring on the phishing index is quite valuable and provides a comparison between MS and industry benchmarks. The security rules and actions are easy to configure and deploy. The insights provided based on suspicious IP's and malicious events in real-time help a ton. The dashboard allows a very easy way for our teams to figure out the status of malware, phishing, shadow IT, alerts and anomalies by a quick look. results can be dug is based on these. Review collected by and hosted on G2.com.

We are yet to leverage the full functionality of the product with respect to DLP and figure out if we run into any challenges. We compared the product with others and did not find a disadvantage on any parameters.

However, the below areas can be improved upon:

1. We would like to see the AI being more adaptable and scalable in terms of timing.

2. We would recommend a training module on preview features that can be delivered as bytes size videos or a quick call with the support team as a demo.

3. The industry is getting more competitive in terms of pricing and feature sets that work perfectly. If we can add a level of protection that can go beyond email security and look at various other threat vectors to mitigate APT, it would be highly valuable. Review collected by and hosted on G2.com.

Biggest selling point was true API integration into our O365 tenant, protecting not only email but Sharepoint, Teams, etc. During the demo I felt the interface was intuitive and effective. And the price was very competitive with the alternatives. Support has been responsive and effective (only contacted a few times so far). Review collected by and hosted on G2.com.

Training the AI to weed out false positives is fairly straight-forward, but not much transparency on whether any difference is made. There is one kind of false positive (possible impersonation) that can't be trained out of the system and requires a manual whitelist rule. Considering the number of these we get, that list is growing and I feel it undercuts the whole AI/Machine Learning concept. Review collected by and hosted on G2.com.

Avanan was very easy to integrate and configure for our environment without needing weeks to customize. Being API driven the PoC was simple to setup and non-intrusive. Even once we were in production, we have rarely needed to make adjustments. Typically only login to confirm and approve quarantine release requests from users.

We were very impressed with how modern its dashboard is compared to some of its more well-known competitors. Review collected by and hosted on G2.com.

A few minor annoyances, such as some search fields are case-sensitive that should not be. Feature-wise it is very complete. Review collected by and hosted on G2.com.

Avanan was incredibly ease to schedule a technical demo with, and their proof of concept deployment showed us how incredible the product is! The dashboard quickly displays threat, and call to action reponses in our environment. We are able to automate responses based on our specific policies and use cases. The last-line sandbox protection for malware is great and keeps our end users safe! It comes equipped with anti-impersonation detection, and has a very thorough phishing detection. Review collected by and hosted on G2.com.

We do not dislike anything about the product. They offer an exceptional service, and exceptional support! With Avanan you will not be disappointed! Review collected by and hosted on G2.com.

It is an excellent tool for the protection of our company, mainly to protect all the means of receiving email with an easy implementation in the cloud, making its use more fluid. In turn, we improve the organization's system thanks to its variable solutions for local interaction methods, ensuring all our own and links, detecting all threats without penetrating through the inbox. Review collected by and hosted on G2.com.

We detect more threats than before implementing it in our company, but we do not have a unified method through the same platform by which we can eliminate them, but it works for us only to detect and block it, preventing it from achieving its objectives in our business system, this feature leads us to implement an extra complement to meet this need, certainly even lacking this feature we are highly satisfied. Review collected by and hosted on G2.com.

The ability to get real time notifications, being able to see who's receiving the bulk of the phishing attempts. That helps us understand potentially who's using their work machine for more than just work. It's helped us track down users and inquire about what they are doing on their machines. Review collected by and hosted on G2.com.

Haven't had anything bad to say yet, product works exactly how it's intended, but if I had to say something, it would be nice to have the ability to sort through all of the alerts in an easier way. Right now, yes you can filter by type of event, but if the GUI allowed for a better structure to see the events in a different way, it would make the product that much better. Review collected by and hosted on G2.com.

This product is a considerable step up over Microsoft ATP. It does a great job, but the one thing I wasn't expecting that is amazing is that is has also helped us catch accounts that have been compromised across our client-base. We have gotten alerts that let us know what an account was compromised and sending spam mail before any major damage has been done when it would have taken users many hours (or days) to report anything. Review collected by and hosted on G2.com.

So far not a lot to like. The only thing we have run into so far is that we had to separate our own domain from our MSP tenant for security reasons (to not allow all of our technicians control or visibility over our internal domain). I would prefer if there was security to allow only specific users access to specific domains to avoid having to split it off into a separate account. Review collected by and hosted on G2.com.

The system instantly starts filtering out emails including phishing emails and spam, you can choose what to do with these depending on your environment such as holding emails in quarantine, delivering to the users mailbox and I believe a future feature is to place them in the Office 365 quarantine so they are all in one place is using the Avanan service with Office 365.

The sandboxing is another great feature allowing you to go into an email and open it within an sandboxed environment interactively within Chrome. Review collected by and hosted on G2.com.

Nothing so far, the product was easy to setup and we saw instant results with the reduction of spam and phishing emails Review collected by and hosted on G2.com.

I love the fact that Avanan takes 5 minutes to set up. The 30 day trail allows you to actually implement your own rules and alerts. If you are happy with the product, you just purchase the license. If you are not, it takes 5 minutes to remove. This is very different from other vendors that require you to reroute your mail to a third party for filtering. Tech support was very responsive and capable. Review collected by and hosted on G2.com.

Forcing SPAM to the Junk folder is less intuitive than it should be for an email security system Review collected by and hosted on G2.com.

Avanan has been instrumental in warding off the latest phishing and spam attempts inside our organization as well as our clients, it was SUPER easy to implement and we haven't had a single issue since we signed up with them. The user friendly dashboard makes it easy to navigate and I find myself using the built in tools instead of the ones provided by Microsoft. Every staff member that I have dealt with at Avanan has been top notch and super friendly. They provide us with all the necessary tools and marketing materials to go to our clients. Review collected by and hosted on G2.com.

The only downside I have found so far is the inability to have only certain users covered, currently I am protecting entire companies which is great but I have some clients that only wish to have a handful of users covered. I am told this feature is right around the corner Review collected by and hosted on G2.com.

Everything was super easy to setup and manage, the interface itself is very intuitive. We didn't see how many are passing through Office filters until we install Avanan. So far the product has not disappointed, rather it's helping better than any other product we have ever used. Review collected by and hosted on G2.com.

what can you dislike about a product that actually WORKS!!!!! if I has to pick one thing, it would be the delay when manually selecting item to send to spam or quarantine. Review collected by and hosted on G2.com.

Avanan uses multiple security tools and services to really bring a full 360 protection of Microsoft Office 365 email. Being that its an inline coded service makes implementation to productivity a breeze. The interface is very intuitive and performs most tasks for you in the background searching for other emails instances that apply to that actions you perform. Review collected by and hosted on G2.com.

On the dashboard, mitigating phishing attempts really needs to have an auto-refresh of sorts so you don't have to go back to the Dashboard and back into the phishing attempts list to refresh it. Refreshing the phishing attempts screen leaves all the fixed/mitigated items in there and you the count never goes down. Review collected by and hosted on G2.com.

Quick and easy to deploy security, which provides a great level of protection. Avanan is detecting and quarantining issues which are getting through other security filters. The Avanan team are fantastic to deal with and very receptive to feedback.

There are multiple security engines used for detecting malicious content, which provides an additional degree of protection through layers of defence.

The range of supported Cloud App products covers most of the commonly used cloud services such as Exchange Online, SharePoint\OneDrive, Microsoft Teams, Gmail, Dropbox, Box, etc. Review collected by and hosted on G2.com.

Management of email templates could be simplified. It is currently a bit of a manual process to update the different email templates, as they must be updated individually. This isn't something which needs to be done often though, it is normally only during initial setup.

The product isn't marketed as an anti-spam solution, but with a few additional features such as quarantine digests, it could be used for this purpose. Review collected by and hosted on G2.com.

Immediate return on investment. Super easy to setup and use. No extra appliances just fully uses O365 API. You will see immediate results. All the emails that were getting past O365 such as fake Microsoft O365 phishing attacks, fake voicemails, faxes, UPS/FEDEX/USPS, etc. Avanan was picking up on easily. Support has also been extremely responsive when we have had questions or if legitimate email was getting caught. I can't recommend Avanan enough. Review collected by and hosted on G2.com.

No dislikes so far. Product does an excellent job stopping all that phish and spam that gets through O365. Review collected by and hosted on G2.com.

Implementation was extremely easy. We started with a 30-day trial. Their engineer worked with me to get this setup and we were up and running in just a few minutes. By the next day, we could already see a lot of malicious emails getting blocked. The interface is very intuitive. It's easy to search for messages, submit for reanalysis, send to or release from quarantine, etc. We were looking specifically for email protection from phishing and whaling. Protection of OneDrive and SharePoint files is a nice bonus. Their support team has always been responsive and very helpful. Review collected by and hosted on G2.com.

We have occasionally seen email delivery delayed by up to 15 minutes. Examining the headers show the delay is after Exchange Online forwards the emails to Avanan, and before Exchange Online receives it back. This doesn't occur often. Review collected by and hosted on G2.com.

Continue to grow and mature in the security space and provide new ways to protect your Office365 resources and data. They stay up to date with any added features to the MS Tech stack and ensure that their solutions meet the needs of their customers. Love the way they are proactively reaching out to customers to allow them to try-out their newest tools. Review collected by and hosted on G2.com.

In the beginning, not much from a roadmap perspective; now they are very proactive in providing not only their roadmap but also test drive and experience their new ways of protecting your Office365 environment. Honestly, there is NOT MUCH to dislike about their solutions. Perhaps it may be their cost, the DLP solution was expensive compared to the Cloud Email Security solution. Review collected by and hosted on G2.com.

Avanan blocks phishing emails that other companies miss. I’ve tried several. And because Avanan is API based, it can reach into all mailboxes and remove emails that shouldn't be there.

Even though I use Mimecast as my primary filter, Mimecast misses many phishing and spam emails. Avanan detects the phish and stops it.

Avanan is also very quick acting to remove email from inboxes. Users will report, “I saw something suspicious but then it disappeared.” Avanan has done its job. Creating block rules against that sender is easy. Or, for example, if an email is sent by mistake then I can remove it from all mailboxes with a quick search.

Plus, it has anomaly detection. Meaning it sees the good and bad login attempts to our accounts and does a Geo-IP lookup and notifies me of suspicious behavior. For example, I have an email account that is accessed from different countries at the same time and Avanan detects and reports this. You can also create an exception rule to exclude it from future detections.

It's really a brilliant product and deserves recognition. I seriously sleep better now that I have Avanan.

Why do I use two email filters? Because two is better than one in today's environment. Review collected by and hosted on G2.com.

After a year of use I've seen it miss a handful of phishing emails out of the hundreds that Mimecast and Microsoft ATP missed. That's basically a PRO. User awareness is still an important part of our layered defenses. Review collected by and hosted on G2.com.

The user interface is simple and straight forward, there is a beta preview and I have seen a few improvements, not that any were needed, in reviewing the alerts and emails. Email security has been and continues to be a primary driver for my IT department. Avanan has given my company insight into the emails in a concise, easy format to review. Review collected by and hosted on G2.com.

I would like it better if the default view of geo logons, those that are made from various locations would be for successful logon not failures. This generates a bigger number and looks worse to the reviewer. Review collected by and hosted on G2.com.

Avanan is almost too good to be true. It literally takes just minutes to install, it learns quickly, and it has effectively reduced my team's time dealing with phishing attempt response by nearly 90%. It was shocking to see truly how many email threats make it through O365's "filtering". Avanan helps me sleep better at night. What more can you ask than that? Review collected by and hosted on G2.com.

My only dislike is, honestly,