Best AI Agents

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 4,264

Category Stats (Sep 2026)

  • Average Rating: 4.61/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Leya (+60.0%) - Among all products in this category, Leya recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 321,100+ Authentic Reviews
  • 4,264+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for AI Agents plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Rippling, Insider One, Notion, Retell AI, Qualified, ClickUp, and Microsoft Copilot.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=insider-one&focus%5B%5D=notion&focus%5B%5D=retell-ai&focus%5B%5D=qualified&focus%5B%5D=clickup&focus%5B%5D=microsoft-copilot-2026-08-27)

Salesforce Agentforce

Salesforce Agentforce is an enterprise agentic AI software platform that helps organizations build, deploy, manage, and govern AI agents that can autonomously assist customers, employees, and partners across digital and voice channels. Agentforce is designed for enterprises that want to operationalize AI agents at scale while maintaining control, security, and trust. It brings together humans, applications, AI models, and business data into a unified system where agents can reason, take action, and collaborate with people. The platform supports the full agent lifecycle—from creation and testing to deployment, supervision, and continuous improvement—using both low-code and pro-code tools. Agentforce is used by teams across customer service, sales, IT, operations, HR, marketing, and industry-specific workflows. Agentforce enables organizations to deploy AI agents that work continuously, execute business logic, and integrate with existing systems. Agents can handle structured and unstructured data, reason through complex tasks, and hand off to humans when needed. Key capabilities and components include: - Agent development and orchestration tools that support building, testing, deploying, supervising, and scaling AI agents using conversational, low-code, and pro-code experiences. - Hybrid reasoning architecture that combines deterministic workflows with large language model (LLM) reasoning to ensure predictable execution while handling nuance and natural language interactions. - Multichannel and voice support, allowing agents to engage users across web, mobile, chat, and phone with consistent behavior and brand-aligned voice experiences. - Intelligent Context processing, which extracts and structures information from unstructured and multimodal data sources so agents can respond accurately and take relevant actions. - Lifecycle management and supervision, including batch testing, performance monitoring, and tools to refine agent behavior over time. Agentforce includes built-in trust, governance, and security features to support enterprise requirements: - Configurable guardrails to reduce hallucinations, bias, and off-topic responses. - Data protection and governance controls such as grounding, access controls, auditability, and privacy safeguards. - Enterprise-grade reliability and compliance, built on the broader Salesforce platform. Common use cases include customer support automation, sales development, employee support, deep research tasks, coaching and learning, product recommendations, appointment scheduling, and event or attendee support. Agentforce can also be tailored for industry-specific workflows by leveraging existing data models, APIs, and business logic. Overall, Salesforce Agentforce is an enterprise agentic AI platform for organizations seeking to deploy trusted, autonomous digital labor that integrates with their existing systems and operates at scale.

Average Rating: 4.3/5.0

Total Reviews: 1,166

Who Is the Company Behind Salesforce Agentforce?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    83,223 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Salesforce Developer, Salesforce Administrator
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 39% Medium, 31% Large

What Are Recent G2 Reviews of Salesforce Agentforce?

Rippling

Rippling is the AI platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies that adjust as your business changes. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Because Rippling AI works from a single source of truth instead of disconnected systems, your business can save time, reduce costs, and enhance efficiency — with the trust and safety that comes from unified data and permissions. Experience the power of AI-driven, unified management with Rippling today.

Average Rating: 4.8/5.0

Total Reviews: 11,759

Who Is the Company Behind Rippling?

  • Seller: Rippling
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Francisco, CA
  • Twitter: @Rippling
    12,402 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,523 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 54% Medium, 28% Small

What Do G2 Reviewers Say About Rippling?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Rippling, enjoying a seamless experience with a single login for multiple tools.
  • Users appreciate the intuitive interface of Rippling, making navigation and access to features seamless and easy.
  • Users love the simple and efficient navigation of Rippling, with easy access to essential features at their fingertips.
  • Users appreciate the user-friendly interface of Rippling, praising its calendar and intuitive search features.
  • Users value the easy access to Clock in/out and payslips, enjoying a streamlined and efficient experience.
Cons
  • Users find missing features in Rippling, particularly in reporting, support response times, and app functionality.
  • Users find Rippling to be not user-friendly, facing challenges with slow performance and confusing reporting setup.
  • Users note a challenging learning curve, which can be overwhelming due to the platform's numerous powerful features.
  • Users find Rippling has limited features, with outdated design and cluttered information impacting usability and aesthetics.
  • Users note that improvement is needed in notification for time off approvals and overall system speed.

What Are Recent G2 Reviews of Rippling?

What Are G2 Users Discussing About Rippling?

Insider One

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 2025 Leader in the Gartner Magic Quadrant for Personalization Engines #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. The company is woman-founded and predominantly women-owned, with 70% of senior executive roles, including the CEO, CMO, CHRO, and CFO, held by women. Through initiatives such as 100 Cities, 100 Projects, Young Engineers Club, SheCodes, and SheLeads, Insider One continues to expand its positive impact across global communities, driving opportunities, inclusion, education, and equity for this and future generations."

Average Rating: 4.7/5.0

Total Reviews: 1,400

Who Is the Company Behind Insider One?

  • Seller: Insider One
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Global
  • Twitter: @insiderone
    1 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,530 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Specialist, Marketing Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 46% Medium, 28% Small

What Do G2 Reviewers Say About Insider One?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Insider One, appreciating quick campaign edits and automated notifications for better engagement.
  • Users value the customer engagement features of Insider One, enabling personalized communications that boost interaction and conversion.
  • Users value the personalized experience offered by Insider One, enhancing customer engagement across various channels.
  • Users value the high engagement capabilities of Insider One, enhancing communication through personalized and timely interactions.
  • Users are highly satisfied with the proactive support from the Customer Success team, enhancing their overall experience.
Cons
  • Users find the learning curve steep due to numerous features, but support helps manage the complexities.
  • Users find the difficult learning process challenging due to the platform's complexity and steep learning curve.
  • Users find the time-consuming setup process for campaigns and surveys frustrating and often delays execution.
  • Users find a high learning curve with Insider One, making initial use challenging despite eventual appreciation of its tools.
  • Users face integration issues with Insider One, finding the process time-consuming and overly complex due to technical requirements.

What Are Recent G2 Reviews of Insider One?

What Are G2 Users Discussing About Insider One?

Notion

Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work.

Average Rating: 4.6/5.0

Total Reviews: 12,507

Who Is the Company Behind Notion?

  • Seller: Notion
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Francisco, California
  • Twitter: @NotionHQ
    518,653 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,360 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Student
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 24% Medium

What Do G2 Reviewers Say About Notion?

AI-generated summary from verified user reviews

Pros
  • Users find Notion's ease of use incredibly helpful, appreciating its intuitive design and straightforward collaboration features.
  • Users love Notion’s flexible organization features, making it easy to manage projects, notes, and collaborate effectively.
  • Users love the integrated AI features of Notion, enhancing productivity and simplifying content management effortlessly.
  • Users find Notion extremely useful for managing tasks, enhancing collaboration, and streamlining documentation processes effectively.
  • Users love how Notion offers powerful organization features that greatly enhance productivity and streamline workflow management.
Cons
  • Users find the learning curve steep in Notion, leading to frustration with editing and organization.
  • Users find Notion's limited features frustrating, noting a lack of depth and missing functionalities like recording and free templates.
  • Users find the learning difficulty creates navigation challenges, making formatting and advanced features less intuitive.
  • Users note several missing features in Notion, which hinder optimization and streamline their workflow effectively.
  • Users express frustration with usage limitations in Notion, highlighting challenges in setup, organization, and document drafting.

What Are Recent G2 Reviews of Notion?

Retell AI

Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs.

Average Rating: 4.8/5.0

Total Reviews: 2,612

Who Is the Company Behind Retell AI?

  • Seller: Retell AI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Palo Alto, US
  • Twitter: @retellai
    3,181 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    121 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 3% Small, 0% Medium

What Do G2 Reviewers Say About Retell AI?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Retell AI, appreciating its user-friendly interface and straightforward setup.
  • Users appreciate the ease of use and simplicity in Retell AI, making it accessible for all skill levels.
  • Users appreciate the simple and clean UI of Retell AI, making setup and use quick and intuitive.
  • Users appreciate the seamless integrations of Retell AI, enhancing automated workflows and operational efficiency significantly.
  • Users appreciate the easy-to-use interface of Retell AI, making integration and navigation simple for everyone.
Cons
  • Users are frustrated by the missing features, such as agent limits and international number support, hindering usability.
  • Users find the cost per call for Retell AI to be on the higher side, impacting their experience.
  • Users find the steep learning curve of Retell AI challenging, especially without a technical background or proper guidance.
  • Users find the limited features of Retell AI restrictive, especially lacking SIP trunking integrations and testing options.
  • Users experience a poor understanding of Retell AI’s features, finding the setup process confusing and redundant.

What Are Recent G2 Reviews of Retell AI?

Qualified

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep (SDR) to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first. The problem is it's impossible to respond quickly with the current process because it's painfully manual, time intensive, and it relies on limited human capacity. But it doesn’t have to be this way. In the age of AI, we can put pipeline generation on autopilot. Meet Piper the AI SDR Agent. She operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead. Hundreds of the world’s leading brands—including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse—have hired Piper the AI SDR Agent to grow their inbound pipeline and are seeing real tangible business results.

Average Rating: 4.9/5.0

Total Reviews: 1,546

Who Is the Company Behind Qualified?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    83,223 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Operations Manager, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 67% Medium, 21% Large

What Do G2 Reviewers Say About Qualified?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent and responsive customer support from Qualified, ensuring smooth implementation and ongoing assistance.
  • Users value the excellent support from Qualified, enhancing their experience and facilitating smooth integrations and migrations.
  • Users value the seamless data integration of Qualified, enhancing real-time engagement and optimizing website conversions effectively.
  • Users find Qualified to be exceptionally easy to use, with seamless integration and effective tools enhancing their experience.
  • Users value the exceptional customer service from Qualified, noting responsiveness and personalized support throughout their experience.
Cons
  • Users find the learning curve steep due to non-intuitive reporting and dashboard features, affecting overall usability.
  • Users note the missing features in Qualified, making it difficult to extract insights and accomplish tasks efficiently.
  • Users face a steep learning curve with Qualified, requiring time and support to fully utilize its features.
  • Users desire more customization options in Qualified, particularly for graphic elements and dialogue flow management.
  • Users find the complexity of Qualified's setup and management can be cumbersome without proper guidance and support.

What Are Recent G2 Reviews of Qualified?

What Are G2 Users Discussing About Qualified?

Microsoft Copilot

Microsoft Copilot is a generative AI assistant for work that’s built into the Microsoft 365 apps people use every day—like Word, Excel, PowerPoint, Outlook, and Teams. It helps you stay in the flow of work by turning your ideas, content, and data into action. Powered by Work IQ, Copilot connects the dots across your work—bringing together your emails, files, meetings, and conversations to deliver more relevant, contextual, and personalized assistance. It understands how work gets done in your organization and adapts to your role, priorities, and patterns over time. Copilot works alongside you to help draft content, analyze data, summarize meetings, and automate tasks—so you can move faster and focus on what matters most. Because it’s built directly into the apps you already use, there’s no need to switch tools or start from scratch. Copilot also inherits Microsoft 365 security, privacy, and compliance controls, so it only surfaces information users are authorized to access while keeping your data protected. By combining AI with the tools and data organizations already rely on, Copilot helps people work smarter, move faster, and get more done. Apps like Word, Excel, PowerPoint, Outlook, Teams, and Loop work with Copilot to support users in the context of their work. For example, Copilot in Word helps users create, understand, and edit documents. By using Copilot Chat, you can draft content, review what you missed, and get answers to questions by using open-ended prompts. This information is securely grounded in your work data. Copilot Search is an AI-powered universal search experience across all your Microsoft 365 applications and connected non-Microsoft data sources. It's integrated with Microsoft 365 Copilot, so users can find the results they need by using search, then seamlessly transition to chat for deeper exploration or follow-up task completion. Out of the box agents like Facilitator, Interpreter, or Channels help support meeting logistics, communication, and collaboration in Microsoft Teams.

Average Rating: 4.4/5.0

Total Reviews: 359

Who Is the Company Behind Microsoft Copilot?

  • Seller: Microsoft
  • Company Website:
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    231,632 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Project Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 34% Small, 34% Large

What Are Recent G2 Reviews of Microsoft Copilot?

ClickUp

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

Average Rating: 4.6/5.0

Total Reviews: 13,468

Who Is the Company Behind ClickUp?

  • Seller: ClickUp
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Diego, California
  • Twitter: @clickup
    69,539 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,526 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Project Manager
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 77% Small, 19% Medium

What Do G2 Reviewers Say About ClickUp?

AI-generated summary from verified user reviews

Pros
  • Users find ClickUp to be incredibly easy and simple to use, streamlining tasks and enhancing productivity effortlessly.
  • Users value the flexibility in task management, enabling customized workflows for personal, team, and project tasks.
  • Users appreciate the abundance of features in ClickUp, making task management seamless and efficient.
  • Users appreciate ClickUp for its streamlined management tasks, enabling better organization and efficiency in project handling.
  • Users appreciate ClickUp for its streamlined organization, making team management and project tracking efficient and effortless.
Cons
  • Users find the missing features in ClickUp frustrating, particularly the lack of basic tools like subfolders.
  • Users experience a learning curve with ClickUp, finding the plethora of features daunting at first.
  • Users note limited features in ClickUp, with missing basic options and a complex setup process hindering ease of use.
  • Users find ClickUp not intuitive, feeling overwhelmed by its many features and struggling with initial setup and performance.
  • Users experience slow loading times in ClickUp, which affects their productivity when managing multiple tasks and fields.

What Are Recent G2 Reviews of ClickUp?

What Are G2 Users Discussing About ClickUp?

Jotform AI Agents

Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Agent to enhance user engagement, improve response times, and streamline support operations. With Jotform’s intuitive, no-code AI builder, you can easily train and customize your own AI Agent to match your brand voice, support workflows, and respond with the exact information your users need. Simply provide key details, documents, FAQs, or form data, and your AI Agent will learn from this context to deliver accurate, personalized interactions. This level of customization helps teams improve response times, boost user satisfaction, and streamline support operations across every stage of the customer journey. One of the platform’s most powerful advantages is its extensive library of 7,000+ customizable AI Agent templates. These ready-made templates provide an easy starting point for a wide variety of use cases, including customer support, onboarding, lead qualification, appointment scheduling, product education, internal training, and more. Each template can be fully personalized with your own instructions, tone, workflows, and industry-specific knowledge—allowing you to deploy high-performing AI Agents in minutes. Jotform AI Agents provide 24/7 automated assistance, ensuring your customers receive instant support even outside of business hours. While you sleep, your AI Agents continue working—handling inquiries, resolving issues, collecting information, and providing accurate responses around the clock. This continuous availability reduces wait times, increases engagement, and helps teams keep up with growing demand. With multichannel support, Jotform AI Agents can operate wherever your users are. Deploy your agents across web, chat widgets, email, phone, WhatsApp, Messenger, Gmail, WordPress, and other communication channels for a unified, consistent support experience. This omnichannel flexibility ensures that your users always receive real-time assistance—no matter the device or platform. For teams requiring voice-based interactions, Jotform offers powerful phone and SMS capabilities. AI Agents can handle incoming calls, conduct natural voice conversations, answer questions, and transcribe spoken messages—all with a friendly, human-like tone. This makes Jotform AI Agents ideal for customer service hotlines, appointment reminders, phone-based support, and automated phone menus. AI Agents can also perform customizable actions based on your workflows. Define specific behaviors, triggers, follow-up steps, or automated tasks for your agent to execute. Whether you want it to qualify leads, send emails, update CRM records, route inquiries, generate reports, or collect data through forms, your AI Agent follows your rules precisely. By combining real-time automation, no-code customization, multichannel support, and intelligent communication, Jotform AI Agents help organizations scale their customer experience effortlessly. Whether you’re a small business or a global enterprise, AI Agents provide the speed, accuracy, and availability needed to support users at every moment.

Average Rating: 4.5/5.0

Total Reviews: 683

Who Is the Company Behind Jotform AI Agents?

  • Seller: Jotform
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Francisco, California
  • Twitter: @Jotform
    39,289 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    901 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 74% Small, 11% Medium

What Do G2 Reviewers Say About Jotform AI Agents?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Jotform AI Agents, enhancing productivity and simplifying onboarding processes.
  • Users find the easy setup of Jotform AI Agents simplifies onboarding and ongoing training for clients.
  • Users highlight the easy setup of Jotform AI Agents, enabling quick onboarding and efficient client interaction.
  • Users find Jotform AI Agents to be extremely helpful in streamlining tasks and enhancing productivity in various settings.
  • Users value the superior setup ease of Jotform AI Agents, facilitating a smooth onboarding process and enhanced efficiency.
Cons
  • Users find the AI limitations frustrating, with issues in flexibility and understanding user specifications effectively.
  • Users find the AI's limited capabilities affect its flexibility and accuracy in executing workflows and understanding requests.
  • Users express frustration with the limited features of Jotform AI Agents, hindering their ability to customize workflows effectively.
  • Users find inadequate AI features in Jotform AI Agents, as it often hallucinates and misunderstands user requests.
  • Users experience poor understanding from Jotform AI Agents, leading to frustration and confusion in interpreting queries and instructions.

What Are Recent G2 Reviews of Jotform AI Agents?

HubSpot Marketing Hub

Marketing Hub consolidates marketing tools and customer data into a unified platform, eliminating scattered point solutions and simplifying software management for modern marketing teams. Core Value Proposition: HubSpot's Marketing Hub solves three critical pain points stemming from disconnected software: fragmented customer data, inefficient execution, and wasted time on tool management. Built as part of the HubSpot CRM platform, Marketing Hub keeps customer data central to all marketing activities– enabling sales alignment and clear ROI tracking across the full platform. Key Capabilities: Unified Data Architecture: Marketing Hub stores all marketing tools and customer data on one platform. This eliminates data silos and provides complete customer context for personalized marketing at scale. Time Efficiency: Marketers save time previously spent switching between applications, reconciling data across systems, and troubleshooting integration issues that plague multi-tool marketing stacks. Smart CRM Integration: Because Marketing Hub operates as part of the HubSpot CRM platform rather than as a standalone tool, customer information, interaction history, and engagement data remain accessible within the marketing workflow without manual data transfer. Sales-Marketing Alignment: With the complete HubSpot CRM platform, marketing and sales teams work in alignment. Unified reporting ties marketing activities to revenue, proving ROI. Marketing Hub vs. Alternatives: Unlike individual marketing tools requiring manual integration and data transfer, Marketing Hub provides a native connection between email marketing, landing pages, social media management, and data analytics. This eliminates integration complexity and data sync challenges that fragment marketing operations. Marketing Hub delivers powerful capabilities without requiring extensive training, dedicated administrators, or technical implementation teams that complex enterprise platforms demand. Teams can adopt and use the system quickly, focusing on execution rather than software management. Who Should Use Marketing Hub: Marketing Hub serves marketing teams experiencing productivity loss from tool fragmentation, marketers requiring complete customer context for effective personalization, and organizations needing to demonstrate clear marketing ROI. The platform scales from small marketing teams to enterprise organizations without proportional increases in system complexity. Outcome: Marketing Hub enables marketers to save valuable time, provide personalized experiences that attract and convert the right customers at scale, and keep data at the center of everything they do– all while scaling their company, not complexity.

Average Rating: 4.4/5.0

Total Reviews: 14,308

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Who Is the Company Behind HubSpot Marketing Hub?

  • Seller: HubSpot
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Cambridge, Massachusetts, United States
  • Twitter: @HubSpot
    784,270 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12,158 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Coordinator
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 52% Small, 41% Medium

What Do G2 Reviewers Say About HubSpot Marketing Hub?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of HubSpot Marketing Hub, enjoying seamless integration and powerful automation features.
  • Users appreciate the user-friendly email marketing features of HubSpot, enabling powerful campaigns with ease and efficiency.
  • Users value the automation capabilities of HubSpot Marketing Hub, effectively streamlining workflows and enhancing productivity.
  • Users find HubSpot Marketing Hub's intuitive interface and automation tools enhance productivity and simplify marketing tasks.
  • Users appreciate the beginner-friendly tools of HubSpot Marketing Hub, making powerful marketing effortless and streamlined.
Cons
  • Users find the learning curve steep, requiring significant training to effectively use HubSpot Marketing Hub's features.
  • Users find the missing features in HubSpot Marketing Hub restrictive, especially for smaller teams needing advanced functionality.
  • Users find the limited features of cheaper plans restrictive, hindering their ability to fully utilize HubSpot Marketing Hub.
  • Users find the pricing quite expensive, especially as their contact list and needs grow beyond the basic plans.
  • Users find HubSpot Marketing Hub's high pricing challenging, especially for smaller teams needing advanced features.

What Are Recent G2 Reviews of HubSpot Marketing Hub?

What Are G2 Users Discussing About HubSpot Marketing Hub?

Profound

Profound helps the world’s biggest brands, including 10% of the Fortune 500, win more business from ChatGPT, Gemini, and other LLMs. With Profound, marketers get the full cycle of insight, action, and measurement. We provide the proprietary data, AI agents, and analytics you need to build high-impact campaigns that improve your visibility in AI search. As a result, teams at Ramp, DocuSign, and Figma use Profound daily to monitor their brand presence, identify high-value opportunities, and deploy AI agents that move the needle for agent engine optimization (AEO). Here’s what you get with Profound: Insights backed by data. Prompt Volumes is a proprietary dataset that creates the first accurate estimation of search conversations on LLMs. This lets you can pinpoint real, high-volume conversations relevant to your business, and inject your brand voice at scale. And, Answer Engine Insights then analyzes your brand's presence across ChatGPT, Perplexity, Gemini, and Copilot, showing how often you're mentioned, how you rank against competitors, sentiment trends, and which platforms drive the most visibility. Opportunities listed by highest potential impact. The Opportunities feature pinpoints where your brand visibility is weakest and tells you exactly what content will help you break into more AI search conversations. Each Opportunity is ranked by effort and impact, from net new content to existing optimizations. Profound Agents to take action autonomously. Agents autonomously use Profound's data to draft highly relevant articles, content briefs, landing pages, and optimizations. Through our integrations, they can notify teams for review via Slack, stage and publish directly in CMSs like WordPress, Sanity, and Contentful, or build presentations with Gamma. Our Agents can also perform deep research, use LLMs, build site maps, and more. Embedded analytics to measure true impact. Agent Analytics tracks what traditional analytics platforms like GA4 and Cloudflare miss. With infrastructure-level monitoring, see how bots and crawlers from AI platforms access your website: which pages crawlers visit, how often they return, and traffic and conversions from real users who were referred to your site via AI search. The Answer Engine Optimization (AEO) platform that drives results. Ramp used Profound to become the 5th most visible fintech brand in the world in a matter of weeks. "Profound allowed us to uncover behavioral patterns that traditional SEO tools couldn't capture. By analyzing long-tail queries in LLMs, we gained data-driven insights that let us run more targeted tests and stay ahead in AI-driven search." — Ashley Nguyen, SEO Strategist at Ramp Join the industry-leading marketing teams using Profound to control how their brands show up in AI search.

Average Rating: 4.5/5.0

Total Reviews: 1,122

Who Is the Company Behind Profound?

  • Seller: Profound
  • Company Website:
  • Year Founded: 2024
  • HQ Location: N/A
  • Twitter: @tryprofound
    9,751 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    260 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SEO Manager, Founder
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 47% Medium, 27% Large

What Are Recent G2 Reviews of Profound?

ServiceNow AI Agents

ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 350+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps. They execute work across any system in your enterprise, governed by your policies at every step. Choose from out-of-the-box AI agents or build custom ones with AI Agent Studio using natural language. Set guardrails, automate workflows, and deploy AI with governance and security built in from day one. Users can talk, chat, or use voice with ServiceNow Otto, their AI assistant for work, to make requests and get work done. ServiceNow Otto then routes the request to the right AI agent or specialist, and hands back the result. AI specialists are AI agents that execute entire job functions end to end, like an IT specialist or HR generalist. For over 20 years, ServiceNow has powered work for the world's leading companies. 90% of the Fortune 500 trust ServiceNow, powering 100 billion workflows annually and over 100,000 AI use cases. Put AI to work for your people with ServiceNow.

Average Rating: 4.3/5.0

Total Reviews: 454

Who Is the Company Behind ServiceNow AI Agents?

  • Seller: ServiceNow
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Santa Clara, CA
  • Twitter: @servicenow
    55,548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35,081 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 34% Large, 17% Medium

What Do G2 Reviewers Say About ServiceNow AI Agents?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficiency of ServiceNow AI Agents, streamlining workflows and enhancing productivity with automated tasks.
  • Users appreciate the ease of use of ServiceNow AI Agents, simplifying tasks and enabling quick adaptation for everyone.
  • Users value the automation of repetitive tasks by ServiceNow AI Agents, enhancing workflow efficiency and productivity.
  • Users value the easy integrations of ServiceNow AI Agents, enhancing workflows and automating tasks for efficiency.
  • Users value the effective automation of tasks by ServiceNow AI Agents, enhancing efficiency and support 24/7.
Cons
  • Users frequently encounter inaccurate responses from ServiceNow AI Agents, particularly when data setups are insufficient or poorly defined.
  • Users face challenges with poor understanding as AI responses often lack nuance and can be inaccurate without proper setup.
  • Users find the configuration challenging and time-consuming, often requiring advanced skills for optimal setup and customization.
  • Users experience limited AI flexibility, requiring significant time and effort for customization and setup in unique environments.
  • Users find the steep learning curve during initial setup of ServiceNow AI Agents challenging and time-consuming.

What Are Recent G2 Reviews of ServiceNow AI Agents?

VEED

VEED is an AI-powered video creation and editing platform that helps creators, marketers, teams and enterprises generate and edit video content at scale. The platform combines advanced AI video generation with simple but powerful editing tools, allowing users to produce professional videos without technical expertise or expensive equipment. From Idea to Video in One Unified Workflow VEED brings video generation and editing together in a single platform so users can create original content through AI video generation, then refine it with professional editing features—all in one workspace. Users no longer need to juggle tools, struggle with editing skills, or deal with production bottlenecks. This integrated approach helps teams scale content production, localize videos across markets, and maintain brand consistency across campaigns. The platform is designed for content creators producing social media and educational videos, marketing teams developing campaign assets, small business owners creating promotional content, and enterprises managing video content at scale. VEED's browser-based interface requires no downloads or installations, making professional video creation accessible from any device with an internet connection. Teams can collaborate on projects in real-time, share feedback, and manage multiple video projects simultaneously. AI Video Generation VEED's video generation capabilities are powered by industry-leading AI from OpenAI, Google, and ElevenLabs and integrated with the latest releases, including Sora and Veo. The platform also features Fabric 1.0, VEED's proprietary AI video model that delivers natural lip-sync synchronization between generated avatars and audio, creating more realistic and engaging video content. Users can: • Transform text scripts into complete videos with AI avatars and dynamic scenes • Generate professional voiceovers in multiple languages and voices using neural text-to-speech technology • Create talking videos with precise lip-sync accuracy using Fabric 1.0 • Create custom visuals, animations, and motion graphics from text prompts • Produce multiple video variations optimized for different platforms and target audiences The video generation workflow allows users to start from scratch with just a text prompt, eliminating the need for filming equipment, studios, or professional on-camera skills. Videos can be customized with brand colors, logos, and style preferences to maintain visual consistency across content. AI-Powered Editing Tools The platform lets creators automate complex editing tasks traditionally requiring professional skills and software expertise. Key editing capabilities include: • Generate and translate automatic subtitles in over 125 languages, with fully customizable styling • Translate spoken audio into multiple languages using AI dubbing. • Intuitive background removal for videos and images—no green screen needed • Detect and remove filler words for cleaner, more professional dialogue • Automatically trim scenes, improve pacing, and remove dead space with Magic Cut • Clean audio and reduce background noise in one click These editing features work alongside traditional video editing tools like timeline editing, transitions, text overlays, and color correction, giving users both AI-powered automation and manual creative control.

Average Rating: 4.6/5.0

Total Reviews: 2,168

Who Is the Company Behind VEED?

  • Seller: VEED
  • Company Website:
  • Year Founded: 2018
  • HQ Location: London, GB
  • Twitter: @veedstudio
    22,690 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    176 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 81% Small, 9% Medium

What Do G2 Reviewers Say About VEED?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of VEED, finding it intuitive for quick and efficient video editing.
  • Users love the AI-integrated tools for quick content repurposing, making video creation efficient and customizable.
  • Users love the easy editing capabilities of VEED, making video creation fast and intuitive.
  • Users love the user-friendly interface of VEED, making video editing quick, simple, and highly efficient.
  • Users love the accuracy of auto-captions on VEED, significantly enhancing efficiency in video creation.
Cons
  • Users experience slow performance with VEED, causing frustrating playback issues and impacting overall usability.
  • Users find the limited features of VEED restrict creative video editing, impacting the overall quality of their work.
  • Users find the pricing to be high, especially for basic features and advanced AI functions, impacting accessibility.
  • Users find the AI limitations sometimes result in less accuracy, requiring tweaks for the desired output.
  • Users are frustrated by the limited options for customization and graphics, hindering their creative freedom in VEED.

What Are Recent G2 Reviews of VEED?

What Are G2 Users Discussing About VEED?

Fin

Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer. Key benefits of Fin AI Agent: - Automates complex tasks such as refunds, transaction disputes, and technical troubleshooting. - Easy to configure with a no-code experience that anyone on your team can manage. - Works with any helpdesk, including Salesforce, HubSpot, and Freshdesk – no migration required. - Affordable at scale with pricing starting at just $0.99 per outcome. - Provides complete visibility and control through tools to analyze, train, test, and deploy Fin across all channels. - Engages buyers as they explore your site, providing instant, relevant answers when intent is highest. - Moves prospects closer to a decision, answering questions about pricing and features, addressing objections, and matching solutions to their needs. - Closes opportunities by guiding qualified buyers to the right next step – booking meetings, starting trials, or handing off to sales with full context. How it works: Fin combines generative AI with deterministic rules to act just like your best human agents. You can give Fin detailed, step-by-step instructions, and it will follow them with speed and reliability – reducing time to resolution and improving customer satisfaction. Under the hood, Fin is powered by Fin APEX 1.0, the highest-performing, fastest model for customer service. Every layer is optimized for accuracy, speed, and reliability, so Fin can handle high volumes and complex queries with confidence. Proof of performance: - Fin resolves 67% of customer queries on average, with rates as high as 93% for some teams. - Trusted by 6,000+ customer service teams, including the world’s leading AI companies like Anthropic. - In independent tests, Fin consistently outperformed competitors, delivering higher resolution rates than Forethought, Decagon, and others. Ranked #1 AI Agent on G2, with the highest number of reviews.

Average Rating: 4.5/5.0

Total Reviews: 3,745

Who Is the Company Behind Fin?

  • Seller: Intercom, Inc.
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Francisco, CA
  • Twitter: @fin_ai
    45,225 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    953 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Small, 37% Medium

What Do G2 Reviewers Say About Fin?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the powerful query resolution capabilities of Fin, highlighting its quick access to helpful resources.
  • Users find Fin to be incredibly easy to use and appreciate its quick and efficient responses.
  • Users appreciate Fin's speed and reliability in resolving queries, enjoying its intuitive UI and seamless integration.
  • Users enjoy the efficiency of Fin, benefiting from seamless navigation and effective AI handling of customer queries.
  • Users value the quick and helpful customer support from Intercom, enhancing their overall service experience and satisfaction.
Cons
  • Users find the missing features in Fin, particularly for procedure visibility and conversation simulation, frustrating and limiting.
  • Users find AI limitations in Fin, struggling with unique formats and providing unhelpful responses at times.
  • Users express frustration with limited features in Fin, citing a need for better integration and simulation options.
  • Users find the learning curve challenging, struggling with setup and the need for constant monitoring and attention.
  • Users express concerns over Fin's high pricing, with many features requiring additional payment, leading to unexpected bills.

What Are Recent G2 Reviews of Fin?

What Are G2 Users Discussing About Fin?

SOCi

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data.

Average Rating: 4.5/5.0

Total Reviews: 4,511

Who Is the Company Behind SOCi?

  • Seller: SOCi
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Diego, California
  • LinkedIn® Page: www.linkedin.com
    624 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Property Manager
  • Top Industries: Real Estate, Marketing and Advertising
  • Company Size: 50% Small, 29% Medium

What Do G2 Reviewers Say About SOCi?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of SOCi, efficiently managing multiple businesses and marketing from a single platform.
  • Users love the post scheduling feature of SOCi, enabling efficient management across multiple business locations.
  • Users find SOCi exceptionally helpful for managing reviews and social media, with easy setup and responsive support.
  • Users appreciate SOCi's centralized management, enabling efficient monitoring and engagement across multiple social media accounts.
  • Users value the efficient scheduling feature in SOCi, enabling seamless management across multiple businesses in one platform.
Cons
  • Users find the missing editing features problematic, wishing for more metrics tools and quicker posting options.
  • Users express frustration with SOCi's limited features, particularly in image editing and cross-platform posting capabilities.
  • Users experience posting issues with SOCi, particularly with content sharing and link functionality across platforms.
  • Users find the learning curve steep due to numerous features and a lack of beginner tutorials in SOCi.
  • Users seek improvement in customization options and clearer analytics visualization in SOCi to enhance user experience.

What Are Recent G2 Reviews of SOCi?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated