--- title: Fireflies.ai Reviews meta_title: 'Fireflies.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 752 reviews by the users' company size, role or industry to find out how Fireflies.ai works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 752 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Fireflies.ai Reviews **Vendor:** Fireflies.ai **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 752 ## About Fireflies.ai Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Summarize: AI Super Summaries provides you with detailed meeting overviews, outlines, meeting notes, keywords and action items. Quickly track and skim through an entire meeting in 5 minutes! Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics. Integrate: Your meeting notes, transcripts, and recordings are more valuable when they are automatically synced with tools and platforms you already use. Log meeting notes, transcripts, and recordings in your CRM & collaboration apps like Salesforce, Hubspot, Slack, Zapier, and lots more. Analyze: Conversation Intelligence generates insights around talk time, topic trends, sentiment, and much more. The conversation intelligence suite allows you to identify what’s working and what is not on calls. Insights help you coach your sales team to close more deals. They help your recruiters hire top talent faster by identifying trends across candidate interviews. Your entire organization can build better products by tuning into the voice of your customer. Discover what messaging works and what doesn’t from customer and team interactions. ## Fireflies.ai Pros & Cons **What users like:** - Users highlight the **accurate real-time transcription** of Fireflies.ai, making meeting management seamless and efficient. (102 reviews) - Users love the **ease of use** of Fireflies.ai, finding it simple to configure and highly accurate. (89 reviews) - Users appreciate the **high accuracy** of Fireflies.ai's transcription, enhancing comprehension and ease of use significantly. (86 reviews) - Users love the **time-saving features** of Fireflies.ai, transforming their productivity during video meetings effortlessly. (84 reviews) - Users appreciate the **high accuracy** of Fireflies.ai transcripts, noting significant improvements over previous transcription tools. (78 reviews) - Users commend the **high accuracy** of Fireflies.ai in transcriptions, significantly improving their meeting productivity and comprehension. (75 reviews) - Action Items (73 reviews) - Integrations (62 reviews) - Note-taking (61 reviews) - Meetings (59 reviews) **What users dislike:** - Users note occasional **AI inaccuracy** , such as misidentifying action items, but find it manageable overall. (39 reviews) - Users struggle with **navigation and privacy concerns** regarding meeting management, affecting their overall experience with Fireflies.ai. (32 reviews) - Users find Fireflies.ai to be **expensive** , especially for personal use and additional AI features required. (26 reviews) - Users express concerns about **AI limitations** regarding data transparency, privacy, and the need for improved functionality. (23 reviews) - Users find the **poor summarization** of Fireflies.ai complicates sharing and editing meeting notes effectively. (21 reviews) - Cost (18 reviews) - Users find the **high subscription cost** of Fireflies.ai to be a barrier, especially for solo founders and freelancers. (18 reviews) - Users find that the **summary quality can be inconsistent** , though they value the detailed information readily available. (17 reviews) - Users experience **accuracy issues** with occasional transcription errors, but the software is improving over time. (16 reviews) - Inaccurate Summarization (16 reviews) ## Fireflies.ai Reviews ### 1. Outstanding Product **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Fireflies.ai?** => Product useful with tones of relevant features => Customer support is responsive to any inquiry => Continuous improvement **What do you dislike about Fireflies.ai?** => Nothing special to note at this point **What problems is Fireflies.ai solving and how is that benefiting you?** It helps me to write reports in efficient way by avoiding missing any information in my report. It's saving me a LOT of time ### 2. Great for transcripts, but plans get more expensive according to more complex demands. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Fireflies.ai?** The easy way to transcript and summarize meetings. During busy agendas or 1:1 meetings this is almost impossible; CS support is very good and fast. It was very easy to implement, taking 2 or 3 tests to make it full operational. I use it to almost every meeting I'm participating, so everyday. **What do you dislike about Fireflies.ai?** Still struggling to customize the interpretarion of transcripts - in order to make it even more useful I would have to get more specific, and the transcription are so far very vague. Google docs integration has still some room for improvement, for example connecting a google docs link to transcribe the meeting instead of creating a file in a general folder. **What problems is Fireflies.ai solving and how is that benefiting you?** 1:1 meetings where is hard to write and talk simultaneously. Getting details of a specific meeting. Implementing governance for online meetings; ### 3. A significant improvement in our sales and coaching meetings **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Fireflies.ai?** Since we integrated Fireflies.ai into Admetricks, our way of interacting with sales recordings has changed radically. What I value most about this tool is how it has made it easier for us to capture every detail of our sales calls, never losing track of what is important. The automatic transcriptions and call analysis allow us to accurately review key points, ensuring that nothing escapes us. Every week, during our Sales Coaching sessions, Fireflies.ai becomes a protagonist, allowing us to delve into conversations, better understand our strategies, and continuously improve. Additionally, sharing specific call snippets with other teams has become incredibly easy, enhancing collaboration and alignment throughout the organization. The tool has not only enriched our performance tracking but also provided us with valuable analytics to refine our sales techniques. **What do you dislike about Fireflies.ai?** The accuracy of transcriptions can be a bit imprecise at times, especially when it comes to language specific to the digital marketing sector, or strong accents, which sometimes requires us to spend time making corrections. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies has been a solution to the need to effectively capture and analyze the wealth of information shared in our sales calls. It has practically eliminated the need to take notes during calls, allowing us to focus completely on the conversation. This change has allowed us to significantly improve our sales and coaching strategies, based on concrete data and not on vague memories of the calls. Personally, it has benefited me by saving time, improving the quality of our feedback during coaching sessions, and fostering an environment of continuous learning and improvement for our team. ### 4. Such an effective meeting assistant! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul T. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Fireflies.ai?** The accuracy of transcription is the best I've seen and the level of customisation with AI apps makes it incredibly effective to generate summaries and insights specific to your meeting context. **What do you dislike about Fireflies.ai?** The billing process takes some time to get your head around with a base subscription, storage quotas and AI credits. **What problems is Fireflies.ai solving and how is that benefiting you?** Transcription and generation of insights for important meetings. ### 5. I am having a wonderful experience with Fireflies.ai **Rating:** 5.0/5.0 stars **Reviewed by:** EMEKA C. | Dr., Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Fireflies.ai?** I like the fact that I can get the transcripts of lectures and videos I listen to. It is also interesting that even when I miss a webinar I can get summaries and information about these webinars. It was as if I was there in person. This is another level of artificial intelligence. **What do you dislike about Fireflies.ai?** I believe I am just scratting the surface of the things that I can do with Fireflies.ai having more information on these could be great. **What problems is Fireflies.ai solving and how is that benefiting you?** I have a busy schedule sometimes and find out that I can easily get information and summaries on meeting that I miss. ### 6. Super tool that saves me a huge amount of time! **Rating:** 5.0/5.0 stars **Reviewed by:** Joeri D. | Bestuurder, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Fireflies.ai?** Summary Audiolinks Call-to-actions Audio recording via app Autojoining all meetings (super easy to integrate) Speaker recognition **What do you dislike about Fireflies.ai?** Little bit difficult editing summary because of the paragraph structure. **What problems is Fireflies.ai solving and how is that benefiting you?** Focussing during meeting time. ### 7. Great tool for productivity in remote work era **Rating:** 5.0/5.0 stars **Reviewed by:** Roman B. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Fireflies.ai?** I can stop hesitation on remembering important elements of the meetings I do participate **What do you dislike about Fireflies.ai?** None, all working smooth and great, great summaries, transcripts, etc **What problems is Fireflies.ai solving and how is that benefiting you?** I have all information about meetings in one place ### 8. Its simple, with Fireflies.ai, I can focus on the conversation. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff C. | Business Development Lead, DIgital Assets, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Fireflies.ai?** The after call summaries are spot on and replace my need to remember everthing. i am much more productive **What do you dislike about Fireflies.ai?** taking a little time to understand all the functionality and integrations. not really a dislike but more of new to the product **What problems is Fireflies.ai solving and how is that benefiting you?** I can quickly followup with prospects and existing clients ### 9. Fast. Accurate. Free of issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl R. | Marketing Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2024 **What do you like best about Fireflies.ai?** Dashboard is user friendly. Intuitive navigation. For recordings, quick turnaround time and 100% transcription accuracy. The fact that I haven't needed to access customer support speaks volumes. Love how I can just send recording after recording and get the same efficient service every time. Gold stars! **What do you dislike about Fireflies.ai?** Haven't found anything I dislike other than maybe a little more robust beneifts for $18/month level. **What problems is Fireflies.ai solving and how is that benefiting you?** For health reasons, have a client who is unable to write her own book. It is being written through Q & A interviews. Thanks to Fireflies.ai, I'm able to edit the transcribed interviews, and add the necessary editorial bridges to create a book that was not written by artificial intelligence but was made possible because of it. I am deeply grateful as is my client who thought her story would not get told. ### 10. superb ability to retain records **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Fireflies.ai?** The ability for the meetings to be recapped in a thoughtful, non biased manner is phenomenal for our small company. We had an inability to take good minutes previously **What do you dislike about Fireflies.ai?** nothing at this time, we love it and look forward to more **What problems is Fireflies.ai solving and how is that benefiting you?** record keeping and task management ### 11. Fireflies is absolutely great in optimisation of our meetings. **Rating:** 5.0/5.0 stars **Reviewed by:** Rutger B. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Fireflies.ai?** Capture and make notes of all our meetings and sync them to Hubspot. 100% great! **What do you dislike about Fireflies.ai?** No transcribe option on laptop. I need the app for this feature **What problems is Fireflies.ai solving and how is that benefiting you?** Make notes of meetings, saving us lots of time ### 12. Amazing tool saves tons of time **Rating:** 5.0/5.0 stars **Reviewed by:** Remi O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Fireflies.ai?** Saves amazing time And finally enables me to send the meeting notes fast and correct. People attending meetings feel more serious about it. **What do you dislike about Fireflies.ai?** Sometimes mixed languages work not optimal and are not so recognized. **What problems is Fireflies.ai solving and how is that benefiting you?** Time consuming meeting minutes. Lost tasks and to dos ### 13. Excellent tool for team organization and info optimization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Fireflies.ai?** Fireflies.ai has revolutionized the way our team handles meetings and documentation. This AI-powered tool effortlessly records, transcribes, and organizes our meetings, saving us an incredible amount of time and effort. One of the standout features of Fireflies.ai is its seamless integration with Google office tools. The setup was straightforward, and the tool started working its magic from day one. The accuracy of the transcription is impressive, capturing even the nuances of our discussions, which is critical for our detailed project notes. The ability to search through transcripts has been a game-changer. Instead of sifting through lengthy meeting recordings, we can now quickly locate specific topics or action items using keywords. This feature alone has boosted our productivity significantly. Moreover, Fireflies.ai’s AI-generated summaries are a fantastic addition. These summaries highlight key points and action items, ensuring nothing gets overlooked. It’s like having a dedicated note-taker that never misses a detail. Collaboration within our team has improved as well. The ability to share transcripts and highlights with team members who couldn’t attend the meeting ensures everyone stays in the loop. This feature has enhanced our communication and has made remote work much more efficient. Overall, Fireflies.ai is an invaluable tool for any team looking to streamline their meeting processes and enhance productivity. It’s reliable, user-friendly, and incredibly effective. We can’t imagine going back to the old way of doing things. Highly recommended! **What do you dislike about Fireflies.ai?** Our team has no complaints about fireflies.AI and would recommend it to everyone. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies is resolving team communication issues especially with its summary tool. It is hugely beneficial to quickly share information from meetings amongst our teams. ### 14. Takes the headache out of notetaking **Rating:** 5.0/5.0 stars **Reviewed by:** Karen A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Fireflies.ai?** Firefly helps take notes when you don't feel like writing down everything that's being said at a meeting. It records every word being spoken. However,. It gives you the opportunity to focus in on the meeting rather than, focusing on taking notes and being distracted while a speaker is talking during the meeting. **What do you dislike about Fireflies.ai?** I find that it doesn't pick up the difference between voices of who is speaking then again it might just be a setting that wasn't set up properly by my manager. It literally records every word a person is saying so it can get very lengthy. I think managers can abuse it when they want to. My manager will copy it into ai for bullet points and then delete the items she doesn't want **What problems is Fireflies.ai solving and how is that benefiting you?** It records exactly what the speaker says ### 15. Fireflies has transformed my meeting efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2024 **What do you like best about Fireflies.ai?** With fireflies I'm able to save hours per week and never miss action items from my meetings. I love the search function so can go back to prior meetings to pull out important information. **What do you dislike about Fireflies.ai?** Not much that I don't like. I have not used all of the intergrations yet but so far it's very easy to use. **What problems is Fireflies.ai solving and how is that benefiting you?** The reason that I purchased it was for helping me to capture meeting action item more efficiently. It saves me hours per week and ensures that i don't miss important action items. ### 16. Very easy and effective tool for call note taking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Fireflies.ai?** User interface is very easy to use. I like that the tool auto joins calls and I can get direct transcripts after that, and I can also play calls at sped up. I use it almost every day so far, and it was very easy to setup for myself and also for my team members. **What do you dislike about Fireflies.ai?** Sometimes, the tool takes a while to join when manually invited to a meeting **What problems is Fireflies.ai solving and how is that benefiting you?** Keeps a record of all my calls and I can feed the transcript into an LLM to get more insights on the call or generate extra insights if I need any technical details from the call reviewed ### 17. Excellent tool for a hectic modern workday **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Fireflies.ai?** Extremely useful time-saving tool. Honestly don't know what I would do without it now that I've been using it for a while. **What do you dislike about Fireflies.ai?** Would like to not see any credits/usage metrics after paying. This product should preferably have its current tier completely unlimited. **What problems is Fireflies.ai solving and how is that benefiting you?** Insightful note taking and automatic summaries, action points, etc. especially for recurring sync calls. ### 18. Ideal for Business **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Fireflies.ai?** Integration options are continually being enhanced. Integrations / implementation are easy to complete and requires no coding. Easy to use with Zoom and MS Teams with plenty of options on how you want the notes to be taken. **What do you dislike about Fireflies.ai?** Portal not as intuitive as it could be. There is lots of capability in the platform, leveraging the platform to maximize the capability is just a bit clugy. **What problems is Fireflies.ai solving and how is that benefiting you?** The primary challenging is taking comprehensive meeting notes and identifying action items that need to be followed up on. ### 19. Fireflies is AMAZING **Rating:** 5.0/5.0 stars **Reviewed by:** Camilla A. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Fireflies.ai?** Fireflies AI has been a game-changer for me as a remote administrative assistant. The seamless integration with my calendar and its sharing capabilities have significantly improved my workflow. It captures meeting notes accurately, making it easy to stay on top of action items. Highly recommended :) **What do you dislike about Fireflies.ai?** The only thing I'd like more of is space, to use this product even more. **What problems is Fireflies.ai solving and how is that benefiting you?** Action items, meeting minutes, and meeting summaries for quick memory refreshers. ### 20. Great Tool - Must Have **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Fireflies.ai?** I can now spend more time listening to online meetings instead of scrambling and half listening while I take notes **What do you dislike about Fireflies.ai?** When you search for a particular phrase, it finds it but then kicks you back to the top of the meeting, I would be helpful if you could stay where you are in the trasncription after a search. **What problems is Fireflies.ai solving and how is that benefiting you?** I don't have to take notes, I can look everything up on the transcription ### 21. A great tool for enhance my daily routine **Rating:** 5.0/5.0 stars **Reviewed by:** Alvaro O. | CMO Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Fireflies.ai?** For ease of use. It’s the perfect complement to my daily routine, enhancing my productivity and knowledge. **What do you dislike about Fireflies.ai?** Some features are not ¡n Spanish version **What problems is Fireflies.ai solving and how is that benefiting you?** Get a repository of clients meeting , a background of knowlege ### 22. I've been using this from the start, it is great and has evolved into something even better **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Fireflies.ai?** It makes my life easier in terms of transcribing my meetings or interviews, especially when I have a full day of meetings and calls, knowing that I can go back later and not have forgotten vital elements of my meetings as it is all there for me to review **What do you dislike about Fireflies.ai?** It doen't make a cup of tea, but who knows one day in the future... **What problems is Fireflies.ai solving and how is that benefiting you?** It solves the problem of time and being able to not worry about moving on from one thing to another as it can be reviewed at a later stage ### 23. Very happy and overall satisfied **Rating:** 4.5/5.0 stars **Reviewed by:** Pascal V. | Customer Success Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Fireflies.ai?** It has been hugely beneficial being able to use Fireflies when doing customer meetings as I have been able to fully focus on the conversation and not hvaing to write things down, potentialy missing key elements. Its very user friendly and so easy to integrate. **What do you dislike about Fireflies.ai?** Nothing that pops to mind, I did have one instance where it couldn't join the meeting, so I missed all the notes. But I had great customer service to let me know what to do if that happens again. **What problems is Fireflies.ai solving and how is that benefiting you?** Being able to full focus on the conversation with clients discovery, the actions it provides are great and also being able to get the audio/ transciption is hugely beneficial. I have found them very useful in writing customer success plans. ### 24. Fireflies brings me meeting notes instantly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Fireflies.ai?** It is pretty cool, I can have notes from the meeting or consultancy instantly few minutes after. I do use it on daily basis. Main advantege is, I can ask for details in transcript. Sometimes do concentrate on discussion during the meeting and then I can review details, i could miss. To start with the Firefiles costs only few clicks. To implemet it to my daily routine was pretty easy. **What do you dislike about Fireflies.ai?** There are action points from the meetings recognized. I would like to have possibility to incorporate these tasks to my task management (Google tasks in my case) **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies makes a notes for me. I do not need to pay for asistant nor concetrate to writing notes. I can focus on my clinet. ### 25. Note Taking Magic! **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Fireflies.ai?** I am a huge fan of Fireflies.ai, this program has enhanced my meeting participation 100%. I attend a lot of virtual meetings, often one behind the other, sometimes 8-12 a day and great note-taking was an issue until I discovered the ease of using this amazing service. Now I can fully focus my attention without worrying about capturing information in handwritten note form. This app allows me to just jot down one-word notations and then quickly find the information needed later. I teach classes online and this is perfect for referring back to questions or information shared without taking the time to make notes. I know that it's capturing the entire meeting, the information will be available and now I just file it appropriately for reference!! It is helping me go paperless, which is a huge benefit due to travel, conferences, and work balance. **What do you dislike about Fireflies.ai?** Honestly, I have to say at this moment I haven't found a dislike!! Fingers crossed it stays that way-today I am 100% happy!! **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai has resolved missing important information, serves as a reminder of what I need to do in follow-up, and allows me to focus. ### 26. Fireflies.ai is a gamechanger for taking notes on calls **Rating:** 5.0/5.0 stars **Reviewed by:** Andy D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Fireflies.ai?** Love the fact that Fireflies.ai takes notes so we don't need to. We and our clients get an email after a Teams call with a summary of the call all transcripted, **What do you dislike about Fireflies.ai?** nothing brilliant as said it is a gamechanger **What problems is Fireflies.ai solving and how is that benefiting you?** When setting up a new client we have a final sales call and rather than taking notes we can agree action points and Fireflies.ai emails all particpants. It takes the pain away from notetaking on both sides as clients love it too! ### 27. Save Time, Increase Focus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Fireflies.ai?** The summary of the discussion, highlighting specific actions to be taken means that I can focus on the meeting and take notes that are related to relationships and detail more than just actions. It essentially means I can record several types of information whilst staying focused on the conversation and people **What do you dislike about Fireflies.ai?** Sometimes the software does not pick up on the right phrases or who spoke but it is constantly getting better. **What problems is Fireflies.ai solving and how is that benefiting you?** It is saving me time by allowing me to review the actions needed I can focus on my performance to ensure I am not dominating or under contributing to conversations ### 28. Used to do the job well, we used to use Fireflies.ai daily **Rating:** 2.0/5.0 stars **Reviewed by:** Patrick L. | Product Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Fireflies.ai?** Fireflies joins every meeting you want it to and you can enter keywords that you want Fireflies to avoid joining. You can easily search for keywords in the transcript to know what was discussed. Fireflies used to automatically provides the name of each participant that spoke during the call but lately it has not been working very well. You can edit the words that were said in case the voice detector is incorrect and entered the wrong word(s) in the transcript. Lately lots of editing is required to ensure accuracy which is time consuming. Not sure what update went wrong but we're looking at other alternatives. **What do you dislike about Fireflies.ai?** If anyone in the call has an accent, Fireflies sometimes picks up the wrong words, even thinks it's a swear word that shows up in asterisks. Also, if Fireflies joins a Zoom Meeting, it thinks multiple people are the same person talking, which can cause some confusion. This means you need to go into the transcript and make manual adjustments to both the attendees and the transcript itself. Lately the list of speakers are not accurate, causing more manual time to correct... **What problems is Fireflies.ai solving and how is that benefiting you?** Due to the incorrect list of speakers and inaccurate transcripts, not much anymore. We're looking into alternative solutions. ### 29. Great for summarizing meeting (both online and offline via mobile app) **Rating:** 5.0/5.0 stars **Reviewed by:** Oleksii B. | Financial Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Fireflies.ai?** All of the meetings are noted. It is great to be able to record offline meetings as well and not lose any sense or idea **What do you dislike about Fireflies.ai?** Would be great to add a screen recording **What problems is Fireflies.ai solving and how is that benefiting you?** It helps save time checking long meetings and creating followup with action points ### 30. i use it in all my meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Hector M. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Fireflies.ai?** i dont need to take notes and is very easy to use **What do you dislike about Fireflies.ai?** have to pay an extra to use fred when i have pro plan **What problems is Fireflies.ai solving and how is that benefiting you?** now i dont need to take notes because fireflies takes it for me ### 31. Maximizing Meeting Productivity with Fireflies.ai **Rating:** 5.0/5.0 stars **Reviewed by:** Vee H. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Fireflies.ai?** Offers summaries of meetings, helping users quickly grasp key points and action items. **What do you dislike about Fireflies.ai?** For smaller teams or individual users, the cost might be a concern, especially if they don’t require all the premium features. **What problems is Fireflies.ai solving and how is that benefiting you?** Summarizing meetings and identifying key points, it helps track action items and decisions, improving follow-up and accountability. ### 32. Brilliant transcription app **Rating:** 5.0/5.0 stars **Reviewed by:** Julie R. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Fireflies.ai?** I've been using Fireflies to help take notes during qualitative research projects as well as day-to-day meetings. The transcription of the call is fast and really accurate – more so than other platforms I've tried. I also really like the meeting summary and how it captures actions. It was really easy to set up and integrate with my Google calendar. And I have the ability to choose which meetings to invite the app to. I love that I can upload recordings as well – I'm often not the mtg host so can't add Fireflies to the background, but I can use my dictaphone and then process that recording for the same features. **What do you dislike about Fireflies.ai?** Haven't found anything to dislike about the app so far. **What problems is Fireflies.ai solving and how is that benefiting you?** Sometimes it feels like I live in meetings, and if I don't write things down I will likely forget it. I like having Fireflies in the background knowing that it will capture the notes for me so I can stay present in the meeting and engage without having to concentrate on my own transcriptions. I do a lot of qualitative research for my job and it saves a lot of time being able to review the transcript and look through the AI notes / themes that are pulled out. ### 33. Great Product, Saves Time and Space in my Brain **Rating:** 5.0/5.0 stars **Reviewed by:** Liz H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Fireflies.ai?** Firelies gives you a transcription you can go back and look at after the call, I love how it has both the recorded version and the notes. My old note taking was terrible, I would look at my notes a few days after a call and have no idea what some of them meant. With Fireflies I can just go back to the recording at the place I took the note and it becomes clear. Just love it! **What do you dislike about Fireflies.ai?** There is nothing I dislike about the product, it works great. **What problems is Fireflies.ai solving and how is that benefiting you?** Allowing me to focus on the call and not my note taking. This way I am more present for the client and not worrying about if I have all the info I need. ### 34. Great productivity tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about Fireflies.ai?** Logs on automatically on all calls making it useful. **What do you dislike about Fireflies.ai?** It's visible to all . If there was a stealth mode - it would be useful . **What problems is Fireflies.ai solving and how is that benefiting you?** Not attending all webinar session ### 35. Useful Tool for Business **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah J. | Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Fireflies.ai?** Incredibly helpful for meetings. The notetaker is very efficient. The transcription tool is fantastic, it works really well. Very easy to use and teh dashboard is clear and easy to navigate. **What do you dislike about Fireflies.ai?** Inoput more languages into the transcription tool. It doesn't pick up on African languages. **What problems is Fireflies.ai solving and how is that benefiting you?** Transcirption is themain one. For long meetings or videos that need tobebroken down this is the perfcet tool. ### 36. Great meeting transcription app! **Rating:** 5.0/5.0 stars **Reviewed by:** Tanaaz K. | Freelance Technical Specialist & Author, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Fireflies.ai?** I've been using Fireflies to record my sales calls and expert interviews. It's been of great help as I don't have to transcribe manually, nor do I have to worry about taking notes. The transcript is almost accurate, and it's easy to edit it in cases where it's not. But what I love the most is the AI features. It summarizes the meeting/recording into chapters and action items, which makes it super easy for me to use it for my writing process. The sentiment and talk time features are great for analyzing sales calls. Overall, love the product! **What do you dislike about Fireflies.ai?** Nothing at all. It's an excellent product. **What problems is Fireflies.ai solving and how is that benefiting you?** I need to transcribe my meetings and sales calls so Fireflies has been a huge help for that! ### 37. Fireflies.ai makes keeping track of information from meetings so simple **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick L. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Fireflies.ai?** I love how I can have Fireflies.ai join any of my meetings and summarize them so completely. I also appreciate that I can upload a recording from a meeting and get the same useful features as if Fireflies had recorded it directly. I use it for nearly every meeting I participate in to help make sure that I don't miss a thing. One of the most useful features, in additional to summarizing the meeting, is the action item list that the system generates. All of these powerful features without the need for users to have much technical expertise means that it's been easy to integrate across the organization and easy to implement for each user. **What do you dislike about Fireflies.ai?** I would love for better integration with the Google Suite of products, rather then having to copy and paste information from Fireflies. **What problems is Fireflies.ai solving and how is that benefiting you?** Summarizing meetings for purposes of developing minutes and action items. ### 38. From Scattered to Scaling! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Fireflies.ai?** When it comes to "Next Level" game changers the marketplace is littered with so many options it can be confusing trying to figure which one will help you elevate your productivity, streamline your process, and make better sense of the meetings you have, the notes you wish you took, and the key take-a-ways you thought you would recall. Well look no further than Fireflies.ai! This amazing app will not only make you better at recalling all the important items from a meeting, it will raise the bar on your entire teams performance, increase productivity and efficacy of time spent trying to convey or impart value and meaning during your gatherings, improve your retention, recall and relevance by enhancing how you collect, manage and follow up on on your notes. Agendas will have more meaning, follow-up tasks will be prioritized more efficiently, and insights on ways to improve communication, find solutions to roadblocks, or gather critical data on sentiment will now make your meetings events that you and your staff will want to attend! Like I said. Levelup with this Game Changing app and Make Your Meetings Meeting-full! **What do you dislike about Fireflies.ai?** I would love it if it could go through my emails now and provide insights on past communications! **What problems is Fireflies.ai solving and how is that benefiting you?** I run three businesses in the start up phase. I have three brands and three sets of meetings which incidentally overlap with clients, content and ideas. With Fireflies.ai i can gather these in one place, make sense of them, track key highlights and take-a-ways, use this information to create better content, provide higher level value to my clients, track follow-up tasks and gain valuable insights into how my team, clients, and guests may be feeling around certain topics, subjects, projects or services. ### 39. I use Fireflies every day in my consulting **Rating:** 5.0/5.0 stars **Reviewed by:** Robert E. | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2024 **What do you like best about Fireflies.ai?** I am a SCORE Certified Mentor and work with small business entrepreneurs on developing business plans and making their businesses succeed. I use Fireflies in every session with my clients, whether on Google Meet, Teams or Zoom. My clients love the summarizations, and the indexing against audio files for quick search. I like that I can focus on listening to my clients instead of taking notes. A very effective tool **What do you dislike about Fireflies.ai?** I only wish that it did video as well. A suggestion for enhancement: add a capability to compare sessions, and create a storyboard of progress, action items completed, etc. It would be nice to have whiteboards too. **What problems is Fireflies.ai solving and how is that benefiting you?** See my review. I think I covered everthing there. ### 40. Easy to use and saves a lot of time **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony H. | Wellcierge, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Fireflies.ai?** A seamless and accurate way of getting quality notes taken and summarised. Thoroughly recommended. **What do you dislike about Fireflies.ai?** The need to buy AI credits with a Pro account **What problems is Fireflies.ai solving and how is that benefiting you?** It saves time to take quality notes and actions ### 41. I get great summaries which I use to get me up to speed for my next meeting. **Rating:** 5.0/5.0 stars **Reviewed by:** Charles U. | Retirement and Estate Planning Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Fireflies.ai?** I maintain a track record of conversations. **What do you dislike about Fireflies.ai?** I have no criticisms. I have not identified anything that I dislike. **What problems is Fireflies.ai solving and how is that benefiting you?** It helps track conversations so that pertinent information acquired in one meeting can be used as a starting conversation in the next. ### 42. Love fireflies to help me automate note-taking and be present during meetings! **Rating:** 5.0/5.0 stars **Reviewed by:** Roman Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Fireflies.ai?** Fireflies.ai has helped me literally take notetaking out of my daily work... Fireflies joins my calls, records them, provides AI-powered notes, and otherwise helpes me stay present and fully attentive during meetings. The team has also been super helpful whenever I've come across bugs, has helped answer questions about the product, etc. I always recommend them. **What do you dislike about Fireflies.ai?** Downsides is probably the lack of language support in term sof automated transcriptions, but I think they're working on it. **What problems is Fireflies.ai solving and how is that benefiting you?** With Fireflies I'm able to not have to think about taking notes during meetings. Yes I still write some thoughts or ideas down when they come up during calls, but in general I'm able to be fully present during meetings instead of pausing to write down what a client is saying. It also allows me to capture things I say to clients that I can then use for content, advice, etc. ### 43. Highly useful Active Assistant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Fireflies.ai?** Actively records all important meeting details, chronologically lists out meeting discussions and provides action items! i feel happy knowing i dont have to rely on my bad memory to remember what happended in meetings. i like the note integration with notion since i can send whatever important notes i need to my notion folder. **What do you dislike about Fireflies.ai?** quite pricey, I prefer to pay by usage of storage . also would be nice to a phone app. **What problems is Fireflies.ai solving and how is that benefiting you?** forgetting what was discussed in meetings, my bad memory, helps me focus more on what the person is saying instead of looking down to write notes, keep up with fast updates during meetings, and helps me by actively joining my meetings without me having to bring them every time. ### 44. Game changer for starting my consulting business **Rating:** 5.0/5.0 stars **Reviewed by:** Kenny S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Fireflies.ai?** I manage a boutique consulting business, and it's critical that I take comprehensive notes of my meetings. I've always struggled multi-tasking between taking notes, asking questions and listening. Fireflies.ai solved my problem, and also clearly lays out the next steps from the meeting. I also really value the integration with Salesforce. **What do you dislike about Fireflies.ai?** No downsides so far. Very affordable from what you get. **What problems is Fireflies.ai solving and how is that benefiting you?** It' helping me transcribe the call in a non-intrusive manner. Particularly, I like the Chrome extension which enables me to seamlessly record the audio in my Google Meets. ### 45. Best low cost note-taking AI tool I've found **Rating:** 5.0/5.0 stars **Reviewed by:** Donna K. | Marketing director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Fireflies.ai?** I love the instant summaries after every meeting. It is especially helpful to have the Questions, Dates Mentioned, and To-do's highlighted with links to see them all, along with the link to the full transcript. I also loved how easy it was to get started! Just choose from a couple of options and you're DONE! **What do you dislike about Fireflies.ai?** The transcript can sometimes be cut off. I'll see sentences that end abruptly. But the good news is that what it DOES capture is spot-on. Great transcription quality of what was said. **What problems is Fireflies.ai solving and how is that benefiting you?** It frees me up to really contribute during calls and meetings, since I don't have to take scrupulous notes during the meetings. I am confident that fireflies will catch everything I need to know and send it along immediately after the meeting. My follow up emails to clients don't lag - I can send them along quickly. ### 46. Fantastic tool for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Fireflies.ai?** Fireflies is easy and simple to use. It provides accurate, easy to read meeting summaries along with full transcripts of both audio recordings, videos and Zoom meetings. This tool makes keeping accurate records of client meetings easy and quick. **What do you dislike about Fireflies.ai?** You can only upload 4 files at one time and the style of summary changes each time. **What problems is Fireflies.ai solving and how is that benefiting you?** Removes the need for me to manually take notes during meetings allowing me to fully concentrate and be present with my clients. ### 47. Fireflies is all you need! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Fireflies.ai?** It's so easy to use. Fireflies acts like a personal assistant and takes care of all my notes. **What do you dislike about Fireflies.ai?** I'd like to be able to add fireflies to some meetings that I did not schedule and do it easier than it is. **What problems is Fireflies.ai solving and how is that benefiting you?** Who said what and when. Record keeping and tracking. ### 48. I 💜 using Fireflies.ai to Transform Zoom Meetings into Actionable, Searchable Insights 💯💯💯 **Rating:** 5.0/5.0 stars **Reviewed by:** Brett H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fireflies.ai?** We love using Fireflies.ai at Matter. Fireflies.ai joins all our external Zoom meetings and makes note taking during the Zoom effortless. The real value comes after the fact. It makes it easier for the team to share insights, find specific areas in the video recording which is hugely useful for our sales, engineering and product teams. Fireflies.ai is one of those products where if it went away would be emessely sad. Fireflies is like that amazing team member, we can't imagine life without Fireflies. **What do you dislike about Fireflies.ai?** Not much! Love using it. It does seem like I am frequently asked to sign back in but perhaps that is a security protocol? **What problems is Fireflies.ai solving and how is that benefiting you?** Capturing and managing the deluge of information exchanged in meetings ### 49. My business couldn't run without it **Rating:** 5.0/5.0 stars **Reviewed by:** Kallum N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2024 **What do you like best about Fireflies.ai?** It has been one of the most transformative pieces of tech for my agency and we specialise in tech stack solutions sooooo that's a big compliment! We have moved all of our clients and closest connections onto the platform, and they love it too. The software itself is beyond powerful for allowing me to navigate sales calls and client calls but then with this partnered with automation... WOW!!! The possibilities are endless. **What do you dislike about Fireflies.ai?** I guess the only thing I dislike is that my agency isn't partnered with them... yet haha **What problems is Fireflies.ai solving and how is that benefiting you?** Allowing my neurodiverse meeting to not worry about missing anything within a meeting. Which means that sales and client satisfaction have 10x ### 50. My go to meeting note taker! **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley W. | Innovation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Fireflies.ai?** Integrates with everything (almost)! The summaries are 98% accurate. **What do you dislike about Fireflies.ai?** I've been a user for over a year and no short comings as yet. **What problems is Fireflies.ai solving and how is that benefiting you?** Helps me be present in meetings and provides accurate insights and next steps. ## Fireflies.ai Discussions - [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) - 5 comments, 2 upvotes - [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) - 2 comments, 1 upvote - [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) - 1 comment, 1 upvote - [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) - 1 comment, 1 upvote - [What is fireflies AI?](https://www.g2.com/discussions/fireflies-ai-what-is-fireflies-ai) - 1 comment, 1 upvote - [View Fireflies.ai pricing details and edition comparison](https://www.g2.com/products/fireflies-ai/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+04%3A33%3A51+-0500&secure%5Bsession_id%5D=ce516276-186a-42b6-bd58-dfa81d72202d&secure%5Btoken%5D=be8794028688ef93ae9880d2b4d0017598757ad3ca73c09e4e586356904815f1&format=llm_user) ## Fireflies.ai Integrations - [Calendly](https://www.g2.com/products/calendly/reviews) - [Cal ID](https://www.g2.com/products/cal-id/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Google Classroom](https://www.g2.com/products/google-classroom/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Fireflies.ai Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Third-Party Integrations** - Third-Party Integrations **Agenda Management** - Agenda Management **Speech Recognition** - Speech Recognition **Scheduling** - Scheduling **Video Conferencing** - Video Conferencing **Decision Support** - Decision Support **Accessibility Compliance (WCAG)** - Accessibility Compliance (WCAG) **Real-Time Language Translation** - Real-Time Language Translation **Autonomous Task Execution** - Autonomous Task Execution **Meeting Notes** - Meeting Notes **Action Management** - Action Management **Sentiment Analysis** - Sentiment Analysis **Call Transcription** - Call Transcription **Recording** - Recording **Transcript Search & Annotation** - Transcript Search & Annotation **Action Item Tracking** - Action Item Tracking **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Trend Analysis - Real-Time Data - AI/Machine Learning **Voice** - Dictation - Accuracy **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary - Full Text Search - Compliance Management - Version Control - User Management - File Management - Content Management - Data Storage Management - Meeting Management - Video Management - Document Management **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Editing** - Collaboration - Spell Check and Punctuation - Synchronous Editing - Translation **Generative AI** - AI Text Summarization - Generative AI **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications - Real-Time Data **Generative AI** - AI Text Summarization - Generative AI **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making - Third-Party Integrations - File Transfer **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Additional Functionality** - Part of Speech Tagging - Natural Language Processing - Customer Support - Subtitles/Closed Captions - Speech Recognition - Collaboration Tools - Time Stamps - Custom Fonts - Generative AI - Caption Service - Media Upload - Text Overlay - Keyword Search - Full Text Extraction - Multiple File Format Support - Speech-to-Text Analysis - Preview Functionality - AI Copilot - Live Streaming Production - Timecoding - File Sharing - Historical Reporting - Call Recording - Data Synchronization - Data Import/Export - IVR - Automatic Formatting - Multiple Format Support - Annotations - Mobile Access - Automatic Transcription - Projections - AI/Machine Learning - For Manual Transcription - Video Support - Tagging - Sentiment Analysis - Audio/video file upload - Playback Controls - Chat Transcript - Reporting/Analytics - Access Controls/Permissions - Multimedia Support - Automatic Transcription Services - Multi-Language - On-Demand Recording - Secure Data Storage - Lead Capture - Search/Filter **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Fireflies.ai Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,973 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (529 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (499 reviews)