Practice Better Reviews & Product Details

Honestly, their platform is elite. It makes everything so easy, and my favorite part has to be their customer service. If I ever run into a problem, I know they can help me, or they’ll have an article about it, which makes the platform really easy to use. They also offer so many options for my practice. I just started implementing programs, and it’s been amazing. Review collected by and hosted on G2.com.

It’s capable of so much, which is incredible, but it can also feel a little overwhelming at times. I’m taking it one step at a time and implementing things as I grow. Review collected by and hosted on G2.com.

I love that I am able to manage everything all in one place (invoices, billing, scheduling, notes, templates, protocols, programs, chat, etc.). I love that I am able to set up automations for these things because I am a one-woman show in my business. I also love the snippets feature. Customer support has always been great, and the help center has been great to answer my own questions, but also to share with clients. I use Practice Better every day in my business, and I couldn't imagine using another system at this point. A majority of my work is done via Zoom, and I love the Zoom integration. Review collected by and hosted on G2.com.

There are a few things I would tweak. I wouldn't necessarily call them downsides. I just wish I could add some features that would be beneficial to me, such as a resource library with pictures, videos, and handouts, not in the current program layout, or saving images/videos to snippets, or saving "template sections" to add to notes if needed Review collected by and hosted on G2.com.

I like how Practice Better has everything I need to take care of my clients with confidence. The automatic payment reminders are a huge time-saver, eliminating the hassle of remembering to send out invoices. It's also very easy to put together content for clients on the app. Plus, the initial setup was super easy. Review collected by and hosted on G2.com.

I wish it was easier to create a payment plan option without having to create a separate program for the payment plan with a higher amount for the program fee. It would be helpful to have an option to create both payment options under one program page, like a 'Pay in full' link and a 'Payment plan' link. Review collected by and hosted on G2.com.

I like the capability to build a program inside Practice Better. I'm able to create video modules, attach PDFs, and write tasks and text for my clients, which most previous EMRs I've used have not had this capability. It helps me run my six month program, which I normally would not be able to do. I also appreciate the AI scribe technology that helps me take better medical notes. Review collected by and hosted on G2.com.

I would like the capability to cosign a nurse practitioner note. I also want an alternate payment processor besides Stripe because the current option requires legit script certification, which is extremely expensive to maintain. The setup was somewhat difficult because there's so much customization involved. Review collected by and hosted on G2.com.

I like that I can customize Practice Better to my brand. It's consistent, reliable, and affordable. I feel like it has a lot of functionality, more than what I need, but I know that it's there if I need it. It's great to have everything managed in one place, which is a major change from when I used separate platforms for everything. Review collected by and hosted on G2.com.

I don't love the program feature. There's not really a community aspect, and I use a separate platform for that. When creating programs in Practice Better, there's a chat feature for clients, but it's not very functional in the way I would like it to be. Also, the initial setup of Practice Better was a lot of work and took many hours, but once it's done, it's done. Review collected by and hosted on G2.com.

I appreciate that Practice Better is geared towards dietitians and what they need. The integration with third parties like Fullscript, Zoom and menu planning services is really helpful. These third-party integrations streamline my processes and save additional time by reducing the need to individually access other applications and then send information to clients. My clients like this because everything is kept in one portal, making them feel more secure. The initial setup was fairly easy and straightforward. Since then, Better has added several integrations, made-for-you templates, and a community chat, which have been nice to add gradually. I have recommended Practice Better to several colleagues, and I would give it a 10. Review collected by and hosted on G2.com.

I think that the practitioners need easier access to see the patient's view of their dashboard and information that they receive. Review collected by and hosted on G2.com.

I love how I can keep everything in one place with Practice Better. I even send my newsletter using it. I appreciate having my calendar and the ability for clients to schedule their own meetings with me. Setting up group Zooms is also a feature I enjoy. Review collected by and hosted on G2.com.

The one aspect that would make a huge difference is being able to have clients choose whether they want to add in their weight in lbs or kgs. I work in the US and Sweden and this is creating a huge problem for me. It would be helpful to be able to decide for each client if US or metric numbers should be used. Review collected by and hosted on G2.com.

I like the ease of use. It was easy through templates and customization to set up consent forms, payment, packages, and track notes through program. It had everything that I needed to practice as a health coach and maintain records. I like that. I also loved the pre-made programs that were available for use and customization. Review collected by and hosted on G2.com.

I didn't like the cost and rising prices. Ultimately, the version I needed was more than I could afford. Review collected by and hosted on G2.com.

I like the user-friendly interface of Practice Better and how I can use all parts of the portal to communicate with clients and send them resources. I enjoy the calendar feature where I can see my whole schedule in weekly or monthly forms. Practice Better is easy to navigate, especially the journals. Once a client downloads the portal, we can communicate through the messenger in real time. Review collected by and hosted on G2.com.

I would like the option of being able to edit notes while on the video chat screen. I feel like I could be using more of the features on Practice Better but would have to watch tutorials on it, such as mappings and automations. Review collected by and hosted on G2.com.

Practice better is intuitive, robust, and aesthetically pleasing. With all of their integrations, I am able to run my online therapy practice with ease. I appreciate it compared to competitors because of its customizability and automations. I also love that the creators of PB are committed to evolving and integrating new features and technologies to stay relevant with the times. Highly recommend! Review collected by and hosted on G2.com.

The only con as a mental health professional was when I started out with PB there was a limited number of forms and support geared toward mental health. However, they have evolved in that area as well, adding many of the forms I initially created on my own. Their customer service is excellent if you ever need support tailoring your PB to your needs. Review collected by and hosted on G2.com.