# OpenText Content Management Reviews **Vendor:** OpenText **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.1/5.0 **Total Reviews:** 68 ## About OpenText Content Management Organizations need to deliver timely and relevant information to boost productivity, collaboration and decision-making among increasingly distributed workforces. To reach peak performance, organizations must master information usage, access, and insight to drive end-to-end digital business processes. Connecting business content and business process is at the heart of OpenText Extended ECM. The solution integrates content management with process applications to drive new levels of business automation that bring content, processes and users together. It automatically delivers the right information at the right time directly into lead applications or systems used by employees daily. Behind the scenes, automated governance protects and secures content throughout its lifecycle. Information is quick to find, easy to act upon, and adds fuel to processes driving productivity within distributed, agile work processes. ## OpenText Content Management Pros & Cons **What users like:** - Users appreciate the **seamless integration** of OpenText Content Management, enhancing data flow and collaboration across systems. (5 reviews) - Users value the **comprehensive content management capabilities** of OpenText, facilitating efficient information control and collaboration. (4 reviews) - Users appreciate the **comprehensive document management services** of OpenText Extended ECM, ensuring seamless information flow across the organization. (4 reviews) - Users find OpenText Content Management to be **exceptionally easy to use** , enhancing organization and collaboration efficiency across businesses. (4 reviews) - Users value the **seamless integration capabilities** of OpenText Content Management, enhancing collaboration and efficiency across the organization. (4 reviews) - Workflow Efficiency (4 reviews) - Data Management (3 reviews) - User-Friendly Interface (3 reviews) - Users value the **strong security features** of OpenText Content Management, ensuring their information is well-protected. (2 reviews) - Intuitive (2 reviews) **What users dislike:** - Users note a significant **training requirement** for OpenText Content Management, hindering quick adoption and effective use of its features. (4 reviews) - Users face a **steep learning curve** with OpenText Content Management, which can hinder quick adoption and effective use. (3 reviews) - Users face a notable **insufficient training** issue, making it challenging to fully utilize OpenText Content Management's features. (2 reviews) - Users find OpenText Content Management has a **steep learning curve** , making it challenging for non-technical users to adopt. (2 reviews) - Users find the **difficult configuration** challenging, especially due to the complex setup and steep learning curve. (1 reviews) - Expensive (1 reviews) - Learning Difficulty (1 reviews) - Storage Issues (1 reviews) ## OpenText Content Management Reviews ### 1. It's very good **Rating:** 5.0/5.0 stars **Reviewed by:** Shoyab K. | Content Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about OpenText Content Management?** This is a very good tool with the help of which we can create a good unique text here. **What do you dislike about OpenText Content Management?** This can be useless because a copywriter can come across the text here. **What problems is OpenText Content Management solving and how is that benefiting you?** This works well for a nice unique text. **Official Response from Staci Butler:** > Thank you for your review, Shoyab! ### 2. Extraordinary features and loved the easy to use interface **Rating:** 4.0/5.0 stars **Reviewed by:** Mudit P. | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about OpenText Content Management?** What I like best about this is that its seamless user-friendly experience, I loved it cause it was so easy to use, sopt and access all the features available which saved me a lot of time and efforts and secondly its extraordinary features which helped us taking full advantage and get our work done easy in no time along with reduction in our workload. **What do you dislike about OpenText Content Management?** I think the pricing could be a negative point for me, it can be more affordable so that everyone can use the services of Open text extended ECM, other than that I liked it. **What problems is OpenText Content Management solving and how is that benefiting you?** The main problem the open text textended ECM is solving for us is the ease of use and the utilization of time. It benifits us by saving us a lot of time by bringing all the content at one place and easy to access UI and features. Tools like document sharing also benifitted us by making easy to work together as a team and making day to day tasks efficient. ### 3. OpenText Extended ECM makes our Everyday Operations Better **Rating:** 4.5/5.0 stars **Reviewed by:** Prabhjit S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about OpenText Content Management?** Something that I absolutely love about OpenText Extended ECM is the clean and easy to use User Interface it offers. Training new people and getting started with it becomes super easy thanks to this! In addition, the encryption you get is top notch making sure your data is secured and protected from unauthorized access. It also helps people working in a remote setup thanks to it's availability on mobile. Overall, collabarting with your peers to work on documents will definitely get better when you use this. **What do you dislike about OpenText Content Management?** While everything is great, it is kinda expensive and many small enterprises might see it as a problem. That's probably the only thing I can say here! **What problems is OpenText Content Management solving and how is that benefiting you?** Helps us with file sharing, managing business documents and other records. In addition to this, it allows everyone to collaborate with ease when working in a remote setup. ### 4. WHY ECM IS VALUABLE FOR US. **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit R. | Ruby on Rails Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about OpenText Content Management?** ECM is enterprise content management solution which offer information lifecycle by integrating with leading enterprise applications, such as Customer support help desk, tranactional process management capabilities. Cover document and record management. Integrate and protect data, and publish unstructured content such as Word, PDF PPT XLS images videos and audio files. **What do you dislike about OpenText Content Management?** It comes with price tag. Underlying expectation to absorb information.We pay too much for what we get also Inflexibility in solving our issues and high complexity. The biggest challenge is business user adoption not very collaborative with external users and also it stores on public cloud hosted on third party cloudInitial deployment which has significant delays. **What problems is OpenText Content Management solving and how is that benefiting you?** Open Text Extended ECM is beneficial because of data integrity, and the customizable workflows with enhance collaboration across teams. full information management potential to integrate with other and also  high potential with low code. It has strong scalability and also get quick respond from its tech support questions. Ease of integration with its suite of APIs,SDKs, Searching and facets Out of the box capabilities. ### 5. OpenText Extended ECM: An Essential Venture for Future Development **Rating:** 4.5/5.0 stars **Reviewed by:** Emily W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about OpenText Content Management?** Adaptability Arranging: The stage incorporates instruments to assist organizations with making arrangements for future development, guaranteeing that report the executives scales consistently.Nonstop Updates: Normal updates and enhancements from OpenText keep the stage lined up with developing industry guidelines and client needs. Client People group: A flourishing client local area gives significant experiences, best practices, and backing for organizations exploring the stage. For organizations hoping to make an essential interest in their record the executives future, OpenText Extended ECM is a savvy decision. Plan as long as possible, considering both execution time and financial plan constraints. **What do you dislike about OpenText Content Management?** Execution Time: Accomplishing ideal usage of adaptability arranging instruments and updates might demand investment and cautious execution.Spending plan Considerations: While an essential speculation, organizations ought to painstakingly consider the financial plan ramifications of taking on OpenText Extended ECM. **What problems is OpenText Content Management solving and how is that benefiting you?** Future-Sealing: Adaptability arranging and consistent updates future-confirmation organizations, guaranteeing the stage stays lined up with advancing necessities.Local area Backing: Admittance to a dynamic client local area offers progressing help and an organization for information sharing. Putting resources into OpenText Extended ECM isn't simply an answer for current requirements however an essential move for future development. With features like versatility arranging, ceaseless updates, and a dynamic client local area, organizations can situate themselves for supported achievement. ### 6. OpenText Extended ECM: Connecting Coordinated effort Holes **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad K. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about OpenText Content Management?** Virtual Work areas: The stage gives virtual work areas, empowering groups to team up on projects in a concentrated and coordinated climate. Secure Sharing: Security isn't compromised during joint effort, as the stage guarantees that archive sharing is controlled and checked. Specialized Devices: Incorporated specialized instruments upgrade ongoing joint effort, lessening the requirement for outside informing stages . OpenText Extended ECM is strongly suggested for organizations focusing on vigorous joint effort apparatuses and secure report sharing. Guarantee that your group is ready for the expectation to absorb information related with the stage's element rich cooperation abilities. **What do you dislike about OpenText Content Management?** Include Overpower: For more modest groups or organizations with less difficult joint effort needs, the broad features might feel overpowering.Preparing Prerequisites: Clients might require preparing to use the cooperative apparatuses, affecting starting execution courses of events completely. **What problems is OpenText Content Management solving and how is that benefiting you?** Further developed Group Cooperation: Virtual work areas and specialized apparatuses add to further developed joint effort, improving generally crew effectiveness.Information Security: Secure sharing features guarantee that touchy data is safeguarded during cooperative endeavors.OpenText Extended ECM is intended to cultivate coordinated effort inside and past authoritative limits. With features like virtual work areas, secure sharing, and specialized devices, the stage works with consistent coordinated effort, crossing over holes among groups and offices. ### 7. Amazing **Rating:** 4.0/5.0 stars **Reviewed by:** Akshay R. | Mobile app developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about OpenText Content Management?** I love how OpenText Extended ECM helps organize and handle documents like a champ. It's like a superhero for my files. It's like having a personal assistant for your work tasks.It can automate things, making my life easier. No need to jump through hoops. I also plays nice with other business apps, so I can keep working in your favorite tools. **What do you dislike about OpenText Content Management?** It might hit the wallet. It is like the fancy steakhouse of software—it comes with a price tag. Not the best fit for a tight budget. Also, the user interface is a bit complicated for new users **What problems is OpenText Content Management solving and how is that benefiting you?** It facilitates the integration of our extensive file/database system, enhancing operational speed and efficiency. ### 8. OpenText Extended ECM for Adaptability and Development **Rating:** 4.5/5.0 stars **Reviewed by:** Cristina R. | Human Resources Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2024 **What do you like best about OpenText Content Management?** Cloud Sending Choices: Organizations can use cloud arrangement for expanded versatility and availability. Versatility Arranging Instruments: The stage gives apparatuses to help organizations plan for and execute consistent adaptability as their report the executives needs develop. Adaptable Permitting Models: OpenText Extended ECM offers adaptable authorizing, obliging fluctuating business sizes and necessities.Versatility is a basic variable for organizations with development goals, and OpenText Extended ECM offers features to help adaptability, including cloud sending choices, adaptability arranging instruments, and adaptable permitting models. **What do you dislike about OpenText Content Management?** Cloud Mix Intricacy: While cloud organization offers versatility, incorporating with existing on-premise frameworks might introduce difficulties for certain clients. Cost Considerations: Organizations ought to painstakingly evaluate the expense ramifications of versatility and pick an arrangement that lines up with their spending plan. **What problems is OpenText Content Management solving and how is that benefiting you?** Versatile Development: Cloud organization and versatility arranging apparatuses enable organizations to adjust to developing report the executive’s needs. Cost-Proficiency: Adaptable permitting models permit organizations to scale without causing pointless expenses during times of lower record the executive’s request. For organizations expecting development and versatility, OpenText Extended ECM with its cloud sending choices and adaptability arranging instruments is an essential decision. Consider your spending plan and joining needs while anticipating adaptability. ### 9. OpenText Extended ECM: A Profound Jump into Security and Consistence **Rating:** 4.5/5.0 stars **Reviewed by:** Alondra J. | Software Quality Assurance Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2024 **What do you like best about OpenText Content Management?** Encryption: Strong encryption shields touchy reports, safeguarding them from unapproved access. Review Trails: Thorough review trails give perceivability into record exercises, supporting consistence and security reviews. Consistence Checking: The stage effectively screens changes to guarantee continuous consistence with industry and administrative norms. For organizations putting a high need on security and consistence, OpenText Extended ECM is a suggested arrangement. Guarantee that your group has the fundamental mastery to arrange and keep up with the high-level security features successfully. **What do you dislike about OpenText Content Management?** Complex Security Setups: Designing high level security settings might require specific information, possibly representing a test for certain clients.Beginning Arrangement Time: Accomplishing ideal security and consistence settings during the underlying arrangement could expand the execution course of events. **What problems is OpenText Content Management solving and how is that benefiting you?** Information Security: Encryption and review trails add to an exceptionally safe report the executive’s climate, lessening the gamble of information breaks. Administrative Consistence: Dynamic consistence observing assists organizations with keeping straight with industry guidelines and principles. Security and consistence are central in the present business scene, and OpenText Extended ECM succeeds in such manner. Additional features incorporate encryption, review trails, and consistence observing, guaranteeing a protected and consistent record the executives climate. ### 10. OpenText Extended ECM arises as a titan, changing how organizations handle data. **Rating:** 4.5/5.0 stars **Reviewed by:** Roland K. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about OpenText Content Management?** OpenText Extended ECM succeeds in dealing with broad report storehouses. It's not just about stockpiling; it's about proficiently overseeing and putting together your advanced resources. Cooperation turns into a breeze as OpenText Extended ECM works with cooperative work processes. Separate storehouses and enable your groups to cooperate consistently. By embracing computerization, OpenText Extended ECM improves your cycles. Express farewell to manual bottlenecks and welcome another time of smoothed out work processes. In the domain of big business content administration, OpenText Extended ECM arises as a reference point of greatness. For organizations expecting to rethink their substance the board methodologies. Put resources into thorough preparation to guarantee your group expands the capability of OpenText Extended ECM all along. **What do you dislike about OpenText Content Management?** For certain clients, particularly those new to far reaching ECM arrangements, there may be an underlying expectation to absorb information. Notwithstanding, the interest in understanding the stage takes care of in upgraded capacities. While the features legitimize the expense for bigger endeavors, more modest organizations could think that it is somewhat costly. Assess your financial plan and necessities to guarantee a fit. **What problems is OpenText Content Management solving and how is that benefiting you?** OpenText Extended ECM isn't simply a store; it's a motor for further developed effectiveness. Smooth out your work processes and witness an unmistakable lift in efficiency. Separate correspondence hindrances inside your association. OpenText Extended ECM cultivates a cooperative climate were thoughts stream consistently, adding to aggregate achievement. Your information is your most significant resource, and OpenText Extended ECM regards it thusly. The stage's hearty safety efforts guarantee the secrecy and uprightness of your business information. Plan for development with certainty. OpenText Extended ECM's adaptability guarantees that your substance the board arrangement advances with your business, adjusting to evolving needs. Whether you're a startup or a global enterprise, OpenText Extended ECM scales easily. Develop your business without stressing over growing out of your substance the executives arrangement. In a period where information breaks are a constant danger, OpenText Extended ECM stands tall with its vigorous security conventions. Your delicate information stays safeguarded from unapproved access, imparting trust in your association's data security rehearses. ### 11. Hoisting Venture Content Administration with OpenText Extended ECM **Rating:** 4.5/5.0 stars **Reviewed by:** Mohsin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about OpenText Content Management?** Associations need to convey convenient and important data to support efficiency, cooperation and decision-production among progressively appropriated labor forces. To arrive at max operation, associations should dominate data use, access, and knowledge to drive start to finish computerized business processes. Associating business content and business process is at the core of OpenText Extended ECM. The arrangement coordinates content administration with process applications to drive new degrees of business mechanization that bring content, cycles and clients together. It consequently conveys the perfect data at the ideal time straightforwardly into lead applications or frameworks utilized by representatives day to day. In the background, computerized administration safeguards and gets content all through its lifecycle. Data rushes to find, simple to follow up on, and adds fuel to processes driving efficiency inside conveyed, lithe work processes. **What do you dislike about OpenText Content Management?** While OpenText Extended ECM offers broad usefulness, the underlying arrangement and design is a piece complex. It requires cautious preparation and skill, which might represent a test for more modest associations like our own, with restricted IT assets. The expectation to learn and adapt for clients is likewise remarkable, and additional preparation assets would be advantageous. **What problems is OpenText Content Management solving and how is that benefiting you?** OpenText Extended ECM has been instrumental in smoothing out our record the executives processes. The stage has effectively tended to the test of dispersed data by giving an incorporated store, lessening information storehouses. The adjustable work processes have further developed cooperation, considering more proficient and discernible record lifecycles. Improved security features guarantee consistence with administrative necessities, a significant advantage for our industry. Generally, OpenText Extended ECM has fundamentally worked on our undertaking's substance the executives. ### 12. a complete ECM solution **Rating:** 4.0/5.0 stars **Reviewed by:** Dev A. | Associate Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about OpenText Content Management?** The best thing apart from all the exciting features it offered was the easy-to-use interface. In the beginning, learning the application flow for me and my colleagues was effortless. Using OpenText Extended ECM over time reduced my team's work overhead. **What do you dislike about OpenText Content Management?** The only thing that bothers me is the price that we had to pay for the services that OpenText Extended ECM provides. **What problems is OpenText Content Management solving and how is that benefiting you?** OpenText Extended ECM acted as a one-stop solution to manage our content in a centralized manner. By using features like version control and document sharing, it was easy for the team to collaborate with the work and improve the day-to-day efficiency. ### 13. What I think, about OpenText Extended ECM! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about OpenText Content Management?** OpenText Extended ECM stands out for its exceptional ability to integrate seamlessly with major business applications, enhancing collaboration, compliance, and productivity across organizations. Its robust content management and process automation capabilities streamline workflows and facilitate a centralized repository for efficient document handling. With strong governance and compliance features, it ensures adherence to regulatory standards, safeguarding sensitive information. Additionally, its adaptability to scale and flexibility in deployment options make it a versatile choice for both small and large enterprises. The platform's mobile accessibility and customization potential further underscore its value, enabling businesses to tailor solutions to their unique needs while supporting remote work environments. OpenText Extended ECM emerges as a comprehensive solution for organizations aiming to optimize their content management strategies and drive operational efficiency. **What do you dislike about OpenText Content Management?** The complexity and customization options, though initially daunting, allow for unparalleled flexibility and integration with existing business processes, ensuring a tailored fit for diverse organizational needs. With adequate training and strategic planning, the initial hurdles can transform into long-term advantages, making OpenText Extended ECM a wise choice for those looking to harness the full potential of their content management strategies in a dynamic business environment. **What problems is OpenText Content Management solving and how is that benefiting you?** It has streamlined our content management processes, consolidating disparate documents and data into a unified repository. This centralization has made it easier for my team to access, share, and collaborate on documents, drastically reducing the time spent searching for information and ensuring that everyone is always working with the most up-to-date versions. ### 14. Elevating Enterprise Content Management **Rating:** 4.5/5.0 stars **Reviewed by:** Kashish A. | Actuarial Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about OpenText Content Management?** OpenText Extended ECM excels in providing a comprehensive solution for our enterprise's content management. Its seamless integration with various business applications is a standout feature, allowing us to implement a centralized repository of information. The robust security measures ensure data integrity, and the customizable workflows enhance collaboration across teams. The scalability of the platform is commendable, adapting well to the evolving needs of our organization. Additionally, the intuitive user interface facilitates efficient document retrieval and management. **What do you dislike about OpenText Content Management?** While OpenText Extended ECM offers extensive functionality, the initial setup and configuration is a bit complex. It requires careful planning and expertise, which may pose a challenge for smaller organizations like ours, with limited IT resources. The learning curve for users is also notable, and additional training resources would be beneficial. **What problems is OpenText Content Management solving and how is that benefiting you?** OpenText Extended ECM has been instrumental in streamlining our document management processes. The platform has successfully addressed the challenge of scattered information by providing a centralized repository, reducing data silos. The customizable workflows have improved collaboration, allowing for more efficient and traceable document lifecycles. Enhanced security features ensure compliance with regulatory requirements, a crucial benefit for our industry. Overall, OpenText Extended ECM has significantly improved our enterprise's content management. **Official Response from Staci Butler:** > Thank you for your review, Kashish. ### 15. Streamlining Workflows: A Review of OpenText Extended ECM **Rating:** 4.5/5.0 stars **Reviewed by:** Pappu K. | Affiliate Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about OpenText Content Management?** Its robust features make it easy to organize, access, and collaborate on documents across the entire organization. With its seamless integration capabilities and user-friendly interface, it's truly a must-have solution for businesses striving for efficiency and productivity. **What do you dislike about OpenText Content Management?** One potential downside of OpenText Extended ECM could be its initial learning curve, requiring some time and training to fully utilize its features. **What problems is OpenText Content Management solving and how is that benefiting you?** OpenText Extended ECM solves challenges like inefficient workflows, scattered information, compliance risks, and limited collaboration. It benefits organizations by centralizing document management, improving search, ensuring compliance, and fostering collaboration, leading to increased productivity, reduced costs, risk mitigation, and innovation. ### 16. Amazing Product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about OpenText Content Management?** Easy to integrate,The platform's intelligent search algorithms and metadata tagging system have significantly reduced the time spent searching for files, allowing us to focus more on value-adding tasks. **What do you dislike about OpenText Content Management?** Nothing,While OpenText Extended ECM offers a comprehensive suite of features and benefits, one area where it could improve is its user interface. The interface can feel overwhelming and clunky at times, especially for new users who may struggle to navigate through the various menus and options. **What problems is OpenText Content Management solving and how is that benefiting you?** OpenText Extended ECM has exceeded our expectations in terms of functionality, usability, and ROI. It has helped us streamline our content management processes, enhance collaboration, and improve overall productivity. I highly recommend it to any organization looking to take their content management strategy to the next level. **Official Response from Staci Butler:** > Thank you for your review! ### 17. OpenText Extended ECM is an enterprise content management solution that aims to help organizations. **Rating:** 4.5/5.0 stars **Reviewed by:** Juan G. | Customer Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about OpenText Content Management?** One of the standout features of OpenText Extended ECM is its comprehensive content management capabilities. It covers the entire lifecycle of content, from creation to archiving, making it easier to manage and control information within the organization. I appreciate the robust document management system that OpenText Extended ECM provides. The platform's ability to organize, categorize, and version documents makes it easy to maintain a structured and up-to-date document repository. The seamless integration with various business applications is a key strength. The ability to connect with ERP, CRM, and other enterprise systems enhances efficiency by ensuring a unified approach to data and content across the organization. **What do you dislike about OpenText Content Management?** Some users find OpenText's solutions to be complex and may experience a steep learning curve. This complexity can be a barrier to quick adoption, especially for users who are not familiar with enterprise content management systems. **What problems is OpenText Content Management solving and how is that benefiting you?** Before adopting OpenText Extended ECM, our organization faced challenges in managing a large volume of documents and content spread across various departments and systems. OpenText Extended ECM has provided a centralized platform for document and content management. This centralized approach ensures that all relevant information is easily accessible, reducing the time and effort spent searching for documents. **Official Response from Staci Butler:** > Thank you for your review, Juan. ### 18. Open text extended ecm for management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about OpenText Content Management?** Best for content management and efficient documentation **What do you dislike about OpenText Content Management?** Currently I find it efficient and looking forward to using it **What problems is OpenText Content Management solving and how is that benefiting you?** Efficient content management in erp software ### 19. Open text **Rating:** 5.0/5.0 stars **Reviewed by:** Roshini R. | Project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about OpenText Content Management?** It's integration with leading enterprises - sap , Microsoft teams and Salesforce. It's very easy to use and easy implementation also . It has many features useful and i frequently use this . Customer support is also great **What do you dislike about OpenText Content Management?** Nothing much that I disliked, sometimes the processing is slow but that happens rarely **What problems is OpenText Content Management solving and how is that benefiting you?** While using this it is easy to use Microsoft 365, SAP and combine usage of their features is also possible **Official Response from Staci Butler:** > Thank you for your review, Roshini. ### 20. Elevate Your Enterprise Content Management with OpenText **Rating:** 4.0/5.0 stars **Reviewed by:** Savitha S. | Email Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about OpenText Content Management?** OpenText Extended ECM offers comprehensive document management services, including version control, metadata management, workflow automation, and content integration with various content repositories, ensuring a seamless flow of information, which is why I like this tool the most. **What do you dislike about OpenText Content Management?** The solution can be expensive especially for smaller organizations because of infrastructure and ongoing maintenance costs. **What problems is OpenText Content Management solving and how is that benefiting you?** It manages assets by capturing and imaging documents from both physical and digital sources, converting them into electronic records. It provides collaboration services, including real-time co-authoring, commenting, and task assignment. Automating workflows and integrating content are some of the other ways it benefits the user. **Official Response from Staci Butler:** > Thank you for your review, Savitha. ### 21. Leading pharma company has automated the accounts payable process **Rating:** 4.5/5.0 stars **Reviewed by:** Jigar D. | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about OpenText Content Management?** Customization of fields as per country need Email capturing capability. This is out of box feature..i.e. we can even get the email ID /body scanned as part of capturing PDF **What do you dislike about OpenText Content Management?** various validations shortage of skill set **What problems is OpenText Content Management solving and how is that benefiting you?** we wanted to digitize the accounts payable process...each invoice should come to mailbox and from which, email should be read and OCR should happen. That was the expectation and ECM does this jon effectivel **Official Response from Staci Butler:** > Thank you for your review, Jigar. ### 22. Wonderful Features and Amazing Product **Rating:** 5.0/5.0 stars **Reviewed by:** Mantu R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2024 **What do you like best about OpenText Content Management?** Good Product Provides and The Customer Satisfaction. **What do you dislike about OpenText Content Management?** Prices of the Product is very Costaly But Product is Good **What problems is OpenText Content Management solving and how is that benefiting you?** It provides good product and I am satisfied with its product **Official Response from Staci Butler:** > Thank you for the review, Mantu. ### 23. OpenText Extended ECM review point **Rating:** 5.0/5.0 stars **Reviewed by:** Balram V. | Lead Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about OpenText Content Management?** This product eases the document/content creation , archiving and information control within the organisation.It has the capability to integrate with ERP, CRM and other enterprise systems like SAP providing data availability across the organisation. Document retention and supportive API to fetch documents at runtime enhances its coverage. This awesome platform facilitates .to organize and to categorize the different versions of documents to repository. **What do you dislike about OpenText Content Management?** A little tough to use for non tech peoples. Rest I don't find any drawbacks. **What problems is OpenText Content Management solving and how is that benefiting you?** We have used this platform for document management, used to upload, store, and access content for employees onboarding and old employees within the SAP. **Official Response from Staci Butler:** > Thank you for your review, Balram. ### 24. Best for content writer **Rating:** 5.0/5.0 stars **Reviewed by:** Mohd A. | Senior analyst , Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about OpenText Content Management?** Enhance efficiency and operational excellence. **What do you dislike about OpenText Content Management?** I don't thing so there anything to dislike about Opentext **What problems is OpenText Content Management solving and how is that benefiting you?** Drive collaboration and informed decisions. **Official Response from Staci Butler:** > Thank you for your review, Mohd! ### 25. Excellent product, Amazing Integration features **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about OpenText Content Management?** OpenText Extended ECM is an amazing product. I really loved using the product. It offers great integration features and improves overall productivity. **What do you dislike about OpenText Content Management?** The user interface is a bit dis organized and hard to use at least for my level of knowledge and expertise. **What problems is OpenText Content Management solving and how is that benefiting you?** OpenText ECM helped me manage my content across different platforms. ### 26. Open text extended ECM is key to successful in business **Rating:** 5.0/5.0 stars **Reviewed by:** Soyab S. | I am sales executive manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about OpenText Content Management?** I have done many things throug open extended ECM, first thing I want to say is business process library I like most **What do you dislike about OpenText Content Management?** Nothing to deslike they have developed as per our requirement. **What problems is OpenText Content Management solving and how is that benefiting you?** It is very easy to use on my day to day business schedule, lot things has been done through open text extended ECM in my organisation. **Official Response from Staci Butler:** > Thank you for your review Soyab. ### 27. Streamline Your Content Management with OpenText Extended ECM **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about OpenText Content Management?** One of the standout features of OpenText Extended ECM is its seamless integration with various business applications. **What do you dislike about OpenText Content Management?** Nothing this is really a great solution. **What problems is OpenText Content Management solving and how is that benefiting you?** The ability to quickly locate specific documents or information within a vast repository is invaluable, especially in a fast-paced business environment. ### 28. One of the best tool for content management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about OpenText Content Management?** Easy to navigate, Grerat UI, It have all the content management feature in it. **What do you dislike about OpenText Content Management?** It is bit laggy sometime otherwise haven't face any issue yet. **What problems is OpenText Content Management solving and how is that benefiting you?** It is solving problem like data silo for it industry and document silos for companies. ### 29. Great content management solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about OpenText Content Management?** Improved productivity and efficiency. And it's a very convenient common platform. **What do you dislike about OpenText Content Management?** Difficult permissions and search functionality. **What problems is OpenText Content Management solving and how is that benefiting you?** Increased productivity and better control over the information lifecycle. **Official Response from Staci Butler:** > Thank you for your review! ### 30. Awesome Software **Rating:** 4.0/5.0 stars **Reviewed by:** Asen K. | Research Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about OpenText Content Management?** Its a great software overall. The integration works seamlessly without a single issue. *Compatibel with many SAPs *Ability to store documents directly *User friendly **What do you dislike about OpenText Content Management?** Although it is a great software, the pricing is a little bit on the higer side. **What problems is OpenText Content Management solving and how is that benefiting you?** It helps in integrating our large file/database system, and make the operation more faster and efficient. **Official Response from Staci Butler:** > Thank you for your review, Asen. ### 31. I haven't come accross the ECM use but I would like to try once **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about OpenText Content Management?** The security is something we are looking for everywhere so I like how it manages the data and governs it. **What do you dislike about OpenText Content Management?** So far nothing, but yes once I start using it maybe I will come across a dislike. **What problems is OpenText Content Management solving and how is that benefiting you?** It helps securing our data and transferring the same globally without any data leak. ### 32. Extends the content management capability of ERP systems like SAP, Oracle etc. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about OpenText Content Management?** Excellent integration abilities with leading ERP systems like SAP Seamless access to structured and unstructured content through a single UI **What do you dislike about OpenText Content Management?** The cost of the xECM product suite is on the higher side. OpenText products are not very customization/upgrade friendly. **What problems is OpenText Content Management solving and how is that benefiting you?** ERP systems are not very good at storing and management of unstructured content. Storing documents in ERP system results in performance issues over time. Holding it in external data storage systems often impacts seamless access to the information. OpenText Extended ECM Platform extends content management capability of ERP system to manage the information life cycle. Enables business users to access information through a single user interface from anywhere. ### 33. I've been 6 years of OpenText Extended ECM implementor **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2022 **What do you like best about OpenText Content Management?** I thing that I liked OpenText xECM is Out of the box integration, if customer need to connect with their leading application such as SAP, Microsoft O365, Saleforce, and etc. it quick ealiser, and the enterprise standard as well. **What do you dislike about OpenText Content Management?** OpenText Community is quite unique, sometime it hard to find any information inside Knowledge Center, and the license price is quite high, we need to explain the customer about the value of their investment, sometime it quite hard. **What problems is OpenText Content Management solving and how is that benefiting you?** I've implement OpenText Extended ECM for SAP to customers, the thing that benefit to them is allowed information worker to see an information from transaction worker, like a SAP attachment, SAP metadata that helped a customer a lot, because they don't need to export information and send to another department. ### 34. Awsome **Rating:** 5.0/5.0 stars **Reviewed by:** Zubair K. | Therapy manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2022 **What do you like best about OpenText Content Management?** This is the plat form which I was looking for long time where I can get all the data at one plat. Form and keep my team update and alien it also help me to grow **What do you dislike about OpenText Content Management?** I do not think any think is dislikeable every think is very fine and smooth but some time I got stuck while using this wonderful platform this should be improved **What problems is OpenText Content Management solving and how is that benefiting you?** Open text Extended ECM platform solving my many problems and giving me a tention free life and time to live freely and cool also help me to extend me coverage to the network. ### 35. Best for EDI **Rating:** 4.0/5.0 stars **Reviewed by:** Pradeep N. | Manager (Operations & Projects), Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about OpenText Content Management?** It is reqlly faster and smarte and best thing i can use rest API that will provide secure valuable and sensitive information that will improve cyber resiliece **What do you dislike about OpenText Content Management?** The control server is still using c complier due to that it need seprate installation **What problems is OpenText Content Management solving and how is that benefiting you?** It manages and provide the creation, capture, use and eventual life cycle of structured and unstructured information. ### 36. Good ECM Suite for Document Management **Rating:** 4.0/5.0 stars **Reviewed by:** Suvajit M. | D, Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2022 **What do you like best about OpenText Content Management?** 1) Document management for large-scale enterprises. 2) Document Retention 3) API to fetch documents at runtime 4) Easy integration with existing systems and platforms. **What do you dislike about OpenText Content Management?** Product upgrades took a lot of time. Product documentation can be stronger. Resource crunch in the skillset in the current market. Ease of use for nontechnical people is challenging at times. **What problems is OpenText Content Management solving and how is that benefiting you?** High-quality platform to store, manage, retrieve, and archive documents at large scales. Static images loaded in the platform are beneficial for run-time rendering of web /mobile apps. ### 37. Everything prefect out of the box **Rating:** 4.5/5.0 stars **Reviewed by:** Brahmanand S. | Staff Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2022 **What do you like best about OpenText Content Management?** I like the centrally defined governance rule that are applied throughout the lifecycle of the content. It is integrating pretty well with EBS solution that is in house. **What do you dislike about OpenText Content Management?** So far I have not found anything to dislike. one Suggestion io improves the documentation that covers more in-depth details of how-to and do things and illustrations. **What problems is OpenText Content Management solving and how is that benefiting you?** This is helping org in making fast decisions by enabling governance rules and making information available in one place that will give 360-degree view to everyone. ### 38. One of the best platform for content management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about OpenText Content Management?** I really like the open source features which the platform provides especially the security module. It has multiple features which I like compared to other ECP platforms like cloud and learning practices. Majorly covers all the sectors including oil, gas, manufacturing, IT, etc. **What do you dislike about OpenText Content Management?** Should be more focused on simplicity and integrating with other platforms. Really an amazing tool but sometimes lags in management which I don't like in specifics. **What problems is OpenText Content Management solving and how is that benefiting you?** It solves my basic ECP problems like any other tool. The major benefit of using this cloud and security. I really like how they have combined all the features in one place and that's why it is smooth. ### 39. Opentext Ecm **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2022 **What do you like best about OpenText Content Management?** It helps in better productivity and efficiency by automating manual task and improving content collaboration. It provides common platform for application in one single product **What do you dislike about OpenText Content Management?** Basically flow management and Electronic signatures can be improved Also method of applying permission can be made easier Searching method can be also improved. **What problems is OpenText Content Management solving and how is that benefiting you?** We need integration with Opentext ,SAP and Microsoft. It helps us in achieving that roadmap. Also it helps in event traceability and security. ### 40. OpenText Extended ECM is an outstanding platform for content management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about OpenText Content Management?** OpenText Extended ECM Allows the smooth access to data & can be used easily by people with non-technical background too, this is also the best thing about using OpenText platform **What do you dislike about OpenText Content Management?** There is nothing as such to dislike as everything is realized with the solution, but it could be better if adds more advance features & improves the user interface. **What problems is OpenText Content Management solving and how is that benefiting you?** OpenText Extended ECM is solving the problems faced by organizations to collect & manage data it provides an appropriate methodology and presents the content/data in much more easy and effective manner ### 41. Working with OpenText ECM stack **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about OpenText Content Management?** Easy to use, Easy to support, Rich UI client, One stop solution for all document management operations. **What do you dislike about OpenText Content Management?** Learning Cycle is complex for IT teams. Resourcing issues while hiring IT teams. **What problems is OpenText Content Management solving and how is that benefiting you?** It helps in managing document operations. It is a one-stop solution to store all digital documents and related opertaion. ### 42. Platform that works great with Microsoft office. **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan P. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2022 **What do you like best about OpenText Content Management?** The way it integrates with Microsoft office **What do you dislike about OpenText Content Management?** So far nothing has been a downside for what I've used it for **What problems is OpenText Content Management solving and how is that benefiting you?** The ease of communication within the company and the applications all ready implemented ### 43. OpenText review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2022 **What do you like best about OpenText Content Management?** It is the best content service integrator on the market. **What do you dislike about OpenText Content Management?** It is still not as smooth as it should be, customer help should be faster **What problems is OpenText Content Management solving and how is that benefiting you?** It connects content management platform with standalone applications ### 44. Complete ECM Suite **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo G. | ECM Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2018 **What do you like best about OpenText Content Management?** Strong ECM software, with good horizontal and vertical scalability, which offers a very good performance even in large deployments with good capacities to manage different layers of file, resulting in a significant savings in storage costs. Good collaborative skills. Large connectivity options and customization posibilities. **What do you dislike about OpenText Content Management?** The administrative tools may be a little poor when using a wide enterprise deployment, what's in fact the target of this product. May be you need an 360º view with all your content and archive servers, storage systems and more... or you'll need to filter relevant data that may have sense only on your bussiness case. I know these are things that the vendor cannot buid in a standard way, but you can solve it by creating your own tools with api, webservices and other technologies. **What problems is OpenText Content Management solving and how is that benefiting you?** Content and Archive management with more than 500,000,000 docs (aprox. 200Tb) from a big Financial Enterprise. It serves more than 6,000,000 requests per day with a download (medium) time less than 1 sec. Collaborative systems to several intranet's deployments all around the company with more 125000 users. ### 45. Smooth Procure-to-pay process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2018 **What do you like best about OpenText Content Management?** The implementation of a new OpenText system was relatively painless. Also, there was a lot of updates to provide more efficient routing of documents. **What do you dislike about OpenText Content Management?** The limitations on how many roles that a document can be routed to. **Recommendations to others considering OpenText Content Management:** Make sure that you go through every possible exception to ensure that proper routing is ensured, also always have the option to send a document back to the processor for accounts payable. **What problems is OpenText Content Management solving and how is that benefiting you?** Less human interaction and higher accuracy within the procure-to-pay area. ### 46. Reliable with friendly user interface **Rating:** 5.0/5.0 stars **Reviewed by:** Frank W. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2018 **What do you like best about OpenText Content Management?** It stable reliable and has an interface that's very user friendly and easy to use **What do you dislike about OpenText Content Management?** The cost involved. It's one of the most expensive ECM solutions in the market. **What problems is OpenText Content Management solving and how is that benefiting you?** Document storage, collaboration and compliance ### 47. If it's integrated well, it will pay off. But God save you if it is not. **Rating:** 3.5/5.0 stars **Reviewed by:** Murad G. | Специалист по компьютерам, IT-специалист, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2016 **What do you like best about OpenText Content Management?** Minimize paper usage, load documents faster, reduce risks associated with human error, save time and money, store all documents in an easily accessible way. **What do you dislike about OpenText Content Management?** Integration. It takes a lot of time. And it's hard to train people who work with it. Sometimes loading takes more time, even if there are no problems with the server and so on. **What problems is OpenText Content Management solving and how is that benefiting you?** The main business problem: Document automation. You don't have to run with papers all around. ### 48. Next Generation Document Management System **Rating:** 4.0/5.0 stars **Reviewed by:** Alan T. | Technical Lead, Business & Economic Development, Utilities, Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2016 **What do you like best about OpenText Content Management?** Previously, we were using SharePoint for document management but have now upgraded to OpenText ECM. While SharePoint provided basic functionality, OpenText has enhanced our records management capability. The ability to customize workflow is vastly improved to match our complex processes. **What do you dislike about OpenText Content Management?** OpenText is an expensive solution driven by the need for compliance standards. **Recommendations to others considering OpenText Content Management:** For those who require strict compliance standards. **What problems is OpenText Content Management solving and how is that benefiting you?** Document management with compliance focus. ### 49. ECM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2018 **What do you like best about OpenText Content Management?** User friendly and makes job easier by having Various options available **What do you dislike about OpenText Content Management?** Inability to personally edit a service once input. **Recommendations to others considering OpenText Content Management:** Easy to personalize to business needs and services provided as well as keeping a large client database. **What problems is OpenText Content Management solving and how is that benefiting you?** Provides an option for date of service as well as location for a case note. ### 50. Only standard enterprise-grade content management features at a very high premium cost **Rating:** 1.5/5.0 stars **Reviewed by:** Jason V. T. | Project Manager, Public Safety, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2017 **What do you like best about OpenText Content Management?** The UI/layout is a bit more usability-friendly as compared to other ECM products in the market, but the core features are pretty much run of the mill and not really distinct from the rest of the ECM/DCM players out there. **What do you dislike about OpenText Content Management?** Their product support is very passive and slow to respond to customer queries and requests for extended support. Their SLAs for support tickets tend to lag for days before any significant feedback/analysis is provided. A lot of their out-of-the-box features will only address 60% to 70% of your organization's core business ECM requirements and when you request even consultation on how to expand the features (or even explore configuration/customization), they would already state that this is out of scope and would upsell you to pay additional premiums for these. To be more specific, in terms of detailed layering of user permissions to access certain content, managing access for internal and external users...the out of the box features of OpenText are quite limiting and getting the features to handle special use-cases unfortunately require configuration that can only be addressed by tech support (services at cost). There were also lack of available trained/learned professionals who can provide internal/contracted support. **Recommendations to others considering OpenText Content Management:** Won't really recommend it. Too costly, too limiting and not enough trained resources available to support **What problems is OpenText Content Management solving and how is that benefiting you?** It only solved basic, high level enterprise content management requirements but as to the deeper, more granular use cases of our requirements, it didn't really address them with the out of the box features. Our organization had to shell out hundreds of thousands of $$ to extend the capabilities of the ECM solution. ## OpenText Content Management Discussions - [What is OpenText EIM used for?](https://www.g2.com/discussions/what-is-opentext-eim-used-for) - [View OpenText Content Management pricing details and edition comparison](https://www.g2.com/products/opentext-content-management/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-16+04%3A01%3A40+-0500&secure%5Bsession_id%5D=e6a86b6f-9c0f-4f59-8e3b-2b571439ba56&secure%5Btoken%5D=ab9a824817c6b54892e3b2699a230064d3a05e00ccd22757bd4cfccb7a787a86&format=llm_user) ## OpenText Content Management Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top OpenText Content Management Alternatives - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,204 reviews) - [M-Files](https://www.g2.com/products/m-files/reviews) - 4.4/5.0 (228 reviews) - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) - 4.4/5.0 (308 reviews)