--- title: Mixmax Reviews meta_title: 'Mixmax Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1486 reviews by the users' company size, role or industry to find out how Mixmax works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1486 scale: '5' date_modified: '2026-09-23' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Mixmax Reviews **Vendor:** Mixmax **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,486 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Mixmax Mixmax works inside Gmail so nothing falls through the cracks. Founded in 2014, it's used by people who handle their own outreach — founders, agency owners, recruiters, consultants, fundraisers and small business owners — and by the teams they work with. When you send an email, Mixmax keeps track of it. You can see when someone opens it or clicks a link. If they don't reply, Mixmax reminds you, or sends your next email for you. By default, follow-ups stop the moment the person writes back, so nobody gets another nudge after they've answered. When it's time to talk, they can book a meeting with you in one click, without the back-and-forth. What you can do with Mixmax: • See who opened your email and clicked your links • Get reminded when someone doesn't reply or hasn't opened your email • Send follow-up emails automatically, and stop them when someone replies • Save templates for the emails you write again and again, and share them with your team • Share a booking link, or offer a few times right inside an email • Log emails and meetings to Salesforce and HubSpot without copying and pasting • Get AI help drafting an email when you want it It all happens in the Gmail tab you already have open. There's no separate app to learn, and if you use Salesforce or HubSpot, Mixmax works alongside it instead of replacing it. You can start free, with no credit card. The free plan includes email tracking, reminders, templates and meeting scheduling, with monthly limits. Paid plans raise those limits and let you send automated follow-ups to more people. ## Mixmax Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users love the **email tracking features** of Mixmax, enabling them to efficiently monitor opens and manage responses. (59 reviews) - Users love the **ease of use** of Mixmax, finding scheduling and templates quick and seamless for everyday tasks. (50 reviews) - Users love Mixmax for its **time-saving features** , simplifying scheduling and enhancing productivity with automation. (46 reviews) - Users appreciate the **AI assistant features** of Mixmax, boosting productivity with helpful templates and drafting for sequences. (43 reviews) - Users appreciate the **email tracking and scheduling features** of Mixmax, which enhance efficiency and ensure timely follow-ups. (41 reviews) - Automation (38 reviews) - Tracking (31 reviews) - Efficiency (28 reviews) - Templates (27 reviews) - Simple (23 reviews) **What users dislike:** - Users express a desire for additional **missing features** like an iOS app and enhanced capabilities in the standard version. (19 reviews) - Users are frustrated by the **frequent downtime** that disrupts email functionality and limits productivity. (17 reviews) - Users are disappointed with the **limited features** available in Mixmax, wishing for more capabilities without an upgrade. (14 reviews) - Users find Mixmax's features too **expensive** to access since essential tools are locked behind higher subscription tiers. (8 reviews) - Users experience a **challenging learning curve** with Mixmax, finding the onboarding process and campaign sequences overwhelming initially. (7 reviews) - Not Intuitive (6 reviews) - Sequence Issues (6 reviews) - Users report **integration issues** with Mixmax, particularly with mobile support and occasional Gmail syncing glitches. (5 reviews) - Layout Issues (5 reviews) - Limited Customization (5 reviews) ## Mixmax Reviews ### 1. Easy Scheduling and Helpful Inbox Insights for Email Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mixmax?** Scheduling is very easy and I like that it connects to my inbox so I can see how many times someone opened my emails. **What do you dislike about Mixmax?** Searching for a recipient within a sequence is difficult. I end up having to exit out of the app and reopen it because it won't leave the search bar even after I clear it. I also would like to see a differentiation in the outbox between new first emails being sent and ones that are stages within a sequence already. This would help me see how many new contacts I'm reaching out to in a day. Also would be helpful to be able to change stages of a sequence from manual to automatic once people are in there. On accident, I made a sequence manual and added recipients and there is no way to change that. **What problems is Mixmax solving and how is that benefiting you?** Automating and scheduling emails to contacts. Saves time and is organized **Official Response from Nate Punzalan:** > Having to quit and reopen just to clear a search is a bug, not a quirk — we've passed it to our support team along with the manual-to-automatic problem, which sounds like a corner you shouldn't be able to get stuck in. Your outbox idea has gone to the product team; someone else asked for the same thing this month. ### 2. Time-Saving with Minor Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mixmax?** I like that Mixmax saves me time on repetitive tasks, especially when I’m handling sales emails—both inbound and outbound. It genuinely improves my efficiency day to day. I also enjoy using the templates; they’re very helpful for speeding things up and keeping my outreach consistent. The Smart Send is also a great feature that let's me plan long-term and get me a head on the week. The AI is also useful when refining messages. Overall, the user interface is easy to understand. I have it integrated in my Gmail and will look into integrating it into other apps. On top of that, the initial Mixmax setup was easy, which was a nice surprise. **What do you dislike about Mixmax?** I find the extension between Mixmax and Gmail crashes at times. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax to save time on repetitive tasks like sales emails, both inbound and outbound. The templates are useful and contribute to this efficiency. **Official Response from Nate Punzalan:** > Crashing isn't something we want you working around. We've passed this to our support team — if they can get a few details about when it happens, they can chase it properly. Sorry for the trouble, and thank you for the rest of the review. ### 3. Excellent Tracking, Reminders, and Sequences That Streamline Follow-Ups **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvia T. | Account Executive, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 08, 2026 **What do you like best about Mixmax?** I rely heavily on the tracking and reminder system, and it’s been excellent for making sure I never miss a follow-up with either prospects or current clients. Having clear visibility into exactly who opened my emails is a real game-changer. On top of that, the sequences feature lets me manage mass targeting without having to do everything manually, which has noticeably streamlined my day-to-day workflow. **What do you dislike about Mixmax?** The biggest missing piece for me is the lack of native call recording in Google Meet. I’d really like to be able to share the actual video file from our meetings alongside my written recaps, because it would be much better for team coaching and for keeping everyone aligned on specific deal details. **What problems is Mixmax solving and how is that benefiting you?** Mixmax helps solve the fatigue that comes with manual follow-ups and reduces the chance of communication oversights. It keeps me on track by alerting me at exactly the right time to reach out, so I can manage a large pipeline without anything falling through the cracks. It’s also noticeably improved my response rates by helping me time my outreach more effectively. **Official Response from Nate Punzalan:** > Thanks, Sylvia — really glad to hear it. Tracking, reminders, and sequences working together to keep a large pipeline moving without anything slipping through the cracks is exactly what we built them for, and it's great that it's lifting your response rates too. On native Google Meet recording — you're not the only one asking, and the reason makes sense: having the actual video alongside your written recaps would help a lot for team coaching and keeping everyone aligned on deal details. I've passed it along to our product team. Thanks again for taking the time to write this. — The Mixmax Team ### 4. Reminders and Sequences Keep My Follow-Ups Effortless and Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Scott C. | Technical Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 02, 2026 **What do you like best about Mixmax?** The Reminders feature has genuinely saved me a lot of grief in my day-to-day work. It’s extremely easy to schedule follow-ups, which helps ensure nothing important slips through the cracks, especially during the busiest phases of a project. The Sequences tool is another major plus, since it lets me send targeted email blasts to our stakeholders in minutes instead of spending hours on them. **What do you dislike about Mixmax?** The biggest drawback for me is the complete lack of a native iOS app. Because of the nature of my work, I’m often on construction sites or traveling between offices, so having to rely only on the desktop browser version feels pretty limiting. It would be a real game-changer to manage my active sequences and quickly check reminders from my phone while I’m on the go. **What problems is Mixmax solving and how is that benefiting you?** My main issue was how easily important client correspondence could get buried during high-volume periods. Mixmax addresses this by keeping everything organized and automated, so I don’t have to worry about missing an update or letting a follow-up slip through the cracks. **Official Response from Nate Punzalan:** > Thanks, Scott — this is great to hear. Reminders and sequences taking the busywork out of follow-ups so nothing gets buried during your busiest stretches is exactly the kind of relief we want them to deliver, and it's good to know they're saving you real time. On a native iOS app — that's fair, and your situation makes the case well: when you're on a site or moving between offices, being tied to a desktop browser is a real limit. Checking reminders and managing active sequences from your phone is the kind of thing that should just work on the go. I've passed it along to our product team. Thanks again for taking the time to share this. — The Mixmax Team ### 5. Great for tracking investor and supplier outreach **Rating:** 4.5/5.0 stars **Reviewed by:** Terrence G. | Founder/CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 09, 2026 **What do you like best about Mixmax?** What I like best about Mixmax is that it makes email outreach much more measurable and strategic. I use it to track emails sent to potential investors, suppliers, and other key contacts, and it helps me see who is engaging and when. That makes it much easier to gauge interest, prioritize follow-ups, and focus my time where there is real appetite. It fits naturally into my workflow and has been very useful in making outbound communication more efficient. **What do you dislike about Mixmax?** One downside is that if I want to track whether attachments are being opened, there is a risk that the email could be blocked or flagged. Because of that, I avoid using that feature even though it would be extremely helpful for my workflow. It is a valuable capability in theory, but in practice I do not feel fully comfortable using it. **What problems is Mixmax solving and how is that benefiting you?** Mixmax is solving the problem of limited visibility in email outreach. When I send emails to potential investors, suppliers, and other business contacts, I do not want to just send a message and hope for the best. Mixmax helps me understand whether people are engaging, when they are opening emails, and how interested they may be. That benefits me by making follow-up more strategic, helping me prioritize the right conversations, and giving me better insight into overall appetite and timing. It saves me time, improves my outreach process, and helps me focus my energy where there is the highest potential value. **Official Response from Nate Punzalan:** > Thanks, Terrence — I really like how you're using Mixmax. Tracking outreach to investors and suppliers so you can see who's actually engaging and put your time where the real appetite is — that's exactly the strategic, measurable outbound we want to enable, and it's great that it fits your workflow so naturally. On attachment tracking — that's a fair concern, and a thoughtful one. Tracked attachments route through a link so we can tell you when they're opened, and on some stricter mail setups that can raise a flag, so I understand why you'd hold back when the recipient is an investor or key supplier. The trade-off you're weighing is real. I've passed it along to our product team, because making that capability feel safe enough to actually use is the whole point. In the meantime, if you'd like, our support team can suggest setups that lower that risk — reply here and we'll follow up. Thanks again for taking the time to share this. — The Mixmax Team ### 6. Sales Follow-Up Reminders That Keep Me Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Bonnie S. | Sales Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mixmax?** The ability to set reminders for sales follow-ups. It helps me stay organized and make sure I follow up with prospects at the right time, whether that’s by email or phone. **What do you dislike about Mixmax?** There’s not much I dislike. Some features take a little time to get used to, but overall it’s been helpful for keeping track of sales follow-ups. **What problems is Mixmax solving and how is that benefiting you?** Mixmax helps me stay on top of sales follow-ups, making sure leads don’t fall through the cracks and helping me stay consistent with outreach. **Official Response from Nate Punzalan:** > Thank you, Bonnie. Noted on some features taking a while to get used to — we're working on making that first stretch shorter. Glad nothing's falling through the cracks in the meantime. ### 7. Intuitive Interface and Smart Automation That Streamline Email Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Sherman C. | Technical Sales Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 28, 2026 **What do you like best about Mixmax?** The interface is remarkably intuitive, which has been a major benefit in my day-to-day technical sales workflow. Even when I’m managing dozens of active email campaigns at once, I don’t feel overwhelmed or disorganized. The automated recipient name population feature is also a huge time-saver, especially when I’m uploading and working through lists of leads. **What do you dislike about Mixmax?** My biggest frustration is deliverability. I’ve noticed that some of my outreach emails—despite being genuinely professional—still end up in recipients’ spam folders. It would really help if the platform offered more granular, actionable guidance on how to avoid triggering those specific spam filters. **What problems is Mixmax solving and how is that benefiting you?** It solves the issue of manual follow-up fatigue. By automating sequences and scheduling, I’ve reclaimed hours every week. It keeps me organized and ensures I don’t miss a critical touchpoint. The direct integration with Gmail also makes the whole workflow feel **Official Response from Nate Punzalan:** > Thanks, Sherman — really glad the interface and automation are pulling their weight in a high-volume technical sales workflow. Managing dozens of campaigns without feeling buried is exactly the bar we're aiming for, and reclaiming hours a week is the best outcome we could ask for. On deliverability — that's a real frustration, and a fair ask. Landing in spam despite professional, legitimate outreach usually comes down to a handful of fixable things (sending domain setup like SPF/DKIM/DMARC, warm-up, send volume and pacing, link and image ratios), and you're right that we can do more to give clear, actionable guidance inside the product. I've passed that feedback to our team. In the meantime, our support team can walk through your specific setup and spot what might be tripping the filters. Thanks again for taking the time to write this. — The Mixmax Team ### 8. Great CRM management software **Rating:** 5.0/5.0 stars **Reviewed by:** 🔹Michael Z. | CEO, Co-Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 24, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mixmax?** The insights you get from Mixmax for crm are great. In also glad they integrated with outlook. We love the ability to see when and who opened emails. **What do you dislike about Mixmax?** More ai integration and analytics is what I wish they’d improve on **Recommendations to others considering Mixmax:** It's great if you have a sales team. Keeps them on top of leads for follow-up, and email blasts. Also really nice to see email tracking **What problems is Mixmax solving and how is that benefiting you?** For my sales team to manage outreach as well as see who's read our emails and when **Official Response from Nate Punzalan:** > Thanks, Michael. The note on AI and analytics is with the product team. Glad the Outlook side is working for you and that the team can see who's reading what. ### 9. Effortless Email Management with Instant Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 30, 2026 **What do you like best about Mixmax?** I utilize Mixmax to send emails and appreciate how it lets me share links with clients, making accountability easy. I love that I can reference emails without having to copy and paste them, which is incredibly useful. I also like how quickly Mixmax integrates, taking only three to five minutes. The scheduler, which integrates with Google's calendar, is another feature I really enjoy since it allows me to quickly put time on my calendar. This integration saves me a lot of hassle and is valuable when I have many people trying to follow up with me. **What do you dislike about Mixmax?** Honestly, it works pretty well for what I'm trying to do. I do think that the templates could be more integrated into emails, and I might use them more often if I didn't have to go into an entirely different tab to create my template. Also, making it a bit more intuitive would help so that I don't have to edit every individual template I create so much every time I want to create an email. If there was a way to streamline that, it would be cool. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax to send emails and schedule calendars. It shortens email drafting, lets me reference emails directly, and integrates with Google Calendar. This saves me time by simplifying scheduling and follow-ups. **Official Response from Nate Punzalan:** > Going to another tab to build a template, then reworking it every time you use it, is more effort than it should be. We've passed this to our support team in case there's a faster route today, and to the product team as a real request. Glad the scheduling is saving you the back-and-forth. ### 10. Very easy to use but wish there were some more features **Rating:** 4.5/5.0 stars **Reviewed by:** Olivia M. | SDR, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** May 31, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mixmax?** I love how easy it is to to create templates and sequences, upload contacts from my CRM and just send emails. **What do you dislike about Mixmax?** I wish they a built in phone where incoming calls can be received on an app instead of being sent to my phone. **What problems is Mixmax solving and how is that benefiting you?** Mixmax allows me to call and email prospects pretty easily, keep track of how well each sequence is working and staying organized by scheduling when to re-engage. ### 11. Effortless Email Blasting, Needs Slight Calendar Tweak **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 03, 2026 **What do you like best about Mixmax?** I like the template creation and organization in Mixmax as it feels pretty seamless. It's easy to use and not janky, allowing me to get the job done efficiently without spending more time than necessary. I also appreciate the calendar availability feature, although I think it could be a bit smoother. **What do you dislike about Mixmax?** I like the calendar availability feature, but I think it could be just a little bit smoother. Also, during the initial setup, it was better to have a coworker walk me through the specific settings and steps. If I didn't have that help, it would've taken a lot longer. **What problems is Mixmax solving and how is that benefiting you?** Mixmax lets me do mass email blasts and track if messages are opened. It’s seamless for template creation, not janky, saving me time. I also use its calendar availability feature, though it could be smoother. Overall, it integrates well with other tools I use like Salesforce. ### 12. Streamlines Outreach with Ease, But Lacks Customization **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 24, 2026 **What do you like best about Mixmax?** I like Mixmax's interface; it seems very clear and easy to use. The automation feature is particularly helpful as it allows me to enter people into sequences, which automates the outreach and takes tasks off my plate. This means I don't have to worry about it running in the background, making my workflow much more manageable. On the individual user end, connecting Mixmax to my Gmail account was fairly straightforward and simple. **What do you dislike about Mixmax?** It was a bit mind boggling that with the tier of service from Mixmax that we have, I wasn't able to add any more further custom tasks besides the first one, in not being able to add phone call tasks or LinkedIn tasks, just some of those other various nudges. **What problems is Mixmax solving and how is that benefiting you?** Mixmax automates outreach by allowing me to enter people into sequences, automating follow-ups and freeing my time. It takes tasks off my plate, and I appreciate its clear, easy-to-use interface. **Official Response from Nate Punzalan:** > Running into a wall on step types is a fair thing to be annoyed by. We've passed this to our support team so they can look at what's on your account and what your options are — the chat inside Mixmax will reach them. Glad the automation itself is taking work off your plate. ### 13. Helpful Sequencing and Smooth UI, but Gmail Embeds Can Slow Things Down **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Mixmax?** I like the sequencing feature of MixMax. I find it pretty helpful in getting responses after multiple follow-up outreaches. I think the website interface is nice as well - I'm able to work with it pretty seamlessly. I'm not too sure about pricing since our Office Manager handles that. **What do you dislike about Mixmax?** The only downside is that MixMax slows my laptop down sometimes when I use the embedded feature on my gmail. Personally, if I'm ever on a Zoom call and I open MixMax through my gmail, my Zoom will freeze or crash. The only solution that I've found to prevent that is to activate the emails within MixMax itself, and not send it through the gmail platform. **What problems is Mixmax solving and how is that benefiting you?** It definitely saves me time from sending emails one-by-one. Mixmax's bulk-emailing feature is very helpful and provides helpful data too on my response rate and who has opened my emails. **Official Response from Nate Punzalan:** > This is a specific and useful report — thank you for writing down exactly when it happens. We've passed it to our support team with the detail about Zoom freezing while the Gmail panel is open, so they can try to reproduce it. You shouldn't have to work around it by sending from the web app. — Nate from Mixmax ### 14. Effortless Outreach with Automatic Touchpoints **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Mixmax?** I really value the ability to reach multiple people at once and have automatic touchpoints in place. **What do you dislike about Mixmax?** Right now, what I don’t like about Mixmax is that the one-click calendar isn’t a living asset that always stays up to date with my availability. It ends up creating extra work for me because I have to manually update it every time. **What problems is Mixmax solving and how is that benefiting you?** It’s currently solving the problem of being able to reach a large number of people in an efficient amount of time. Before, sending email after email individually took forever, but with Mixmax I can manage my time better and get messages out much more smoothly. ### 15. Powerful Tracking with Easy Setup, Needs VPN Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Dwain C. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 09, 2026 **What do you like best about Mixmax?** I find the live open tracking notification framework and the historical performance analytics to be the most powerful assets of Mixmax. These features allow me to analyze engagement patterns over time, which helps in fine-tuning outreach timing and adjusting prospecting strategies based on real recipient behavior. **What do you dislike about Mixmax?** The main limitation is how Mixmax interacts with VPN users. When a recipient uses a VPN service, the location tracking becomes highly unreliable and skews our geographical data, which slightly reduces the location-based insights we would otherwise use for contextual personalization. **What problems is Mixmax solving and how is that benefiting you?** Mixmax solves the spray and pray problem, helping us identify and engage the right decision makers without overwhelming them with spammy messages. It allows us to analyze engagement patterns to fine-tune outreach timing and adjust our prospecting strategy based on real behavior. **Official Response from Nate Punzalan:** > You've spotted a real limit, Dwain. Location is worked out from the recipient's IP address, so when they're behind a VPN what we can see is the VPN's location, not theirs — that's true of email tracking generally rather than something we can fix at our end. Opens and timing aren't affected, so those stay the ones to lean on. We've passed the note to our support team so they can explain it the same way for others. ### 16. Excellent Email Engagement Tracking for Perfectly Timed Follow-Ups **Rating:** 5.0/5.0 stars **Reviewed by:** Mancal L. | Senior Account Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 13, 2026 **What do you like best about Mixmax?** The visibility into email engagement is excellent. I rely on the tracking to see exactly who is opening my messages and when, which helps me time my follow-ups perfectly. **What do you dislike about Mixmax?** I’d really appreciate a native feature that lets us record Google Meet calls directly within the platform. Right now, we can only send written recaps, but being able to share the actual video recording with my clients would be a huge help for project clarity and smoother team handoffs. **What problems is Mixmax solving and how is that benefiting you?** This tool helps me maintain a consistent follow-up cadence. It reduces communication mishaps by alerting me when a lead hasn’t responded, so I can stay on top of outreach and make sure no potential customer falls through the cracks. **Official Response from Nate Punzalan:** > Thanks, Mancal — this is great to hear. Tracking who's opening your emails and when is exactly the kind of visibility that makes follow-ups land at the right moment, so it's good to know it's helping you stay on top of your outreach. On native Google Meet recording — that's a thoughtful ask, and the use case makes sense: sharing the actual call recording for project clarity and cleaner handoffs is a real step up from written recaps alone. I've passed it along to our product team. Thanks again for taking the time to share this. — The Mixmax Team ### 17. Mixmax Makes Tailored Sales Outreach Easy with Powerful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** John P. | Sales Representative, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 05, 2026 **What do you like best about Mixmax?** Mixmax is definitely optimized well for a sales role for outreach to a tailored line of recipients. In my role I utilize it with specific lists tailored to a certain demographic of customers that would require follow ups or outreach with new information for our companies product. Certainly a versatile program that offers incredible analytic data to help me decide how to tailor a multiple email campaign. **What do you dislike about Mixmax?** The one critique the I would have is adding a feature in the recipients category where you can easily build folders of receipts saved to your account, and easily remove or add induvial contact records before sending out a campaign. It may exists and I just haven't figure out that process yet. **What problems is Mixmax solving and how is that benefiting you?** It solves multi territorial outreach in various campaigning forms to hit multiple customer lists all at once, with a swift organized staging plan, with analytical data that helps make critical changes in your built sequence. **Official Response from Nate Punzalan:** > Thank you, John, for taking the time to share your experience. We’re glad to hear Mixmax has helped you run targeted, multi-territory outreach more efficiently, while giving you the analytics needed to refine your sequences and make smarter campaign decisions. We also appreciate your feedback on recipient management. Making it easier to organize saved recipients and update individual contact records before launching a campaign is helpful input, and exactly the kind of feedback that helps us improve the product experience. Thank you again for your review and for being a Mixmax customer. ### 18. Very Helpful for Task Reminders and Scheduling Email Sequences **Rating:** 5.0/5.0 stars **Reviewed by:** Princess C. | sales manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Mixmax?** This has been very helpful, especially for reminding me about my tasks and for scheduling some email sequences. **What do you dislike about Mixmax?** There are times when, even if I set my reminder to “regardless,” it still doesn’t trigger when someone replies to the thread. **What problems is Mixmax solving and how is that benefiting you?** The email templates make my general replies easier and faster, because I can use a template set up in Mixmax. ### 19. Meeting Notes, Live Feeds, and Reports I Love **Rating:** 4.0/5.0 stars **Reviewed by:** Jorge V. | sales manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Mixmax?** The meeting notes, live feeds and reports **What do you dislike about Mixmax?** Nothing in particular to add. I like the product. **What problems is Mixmax solving and how is that benefiting you?** Taking notes helps me keep everything in one place and summarize it more easily. It is very helpful for the meetings. And live feed helps me to check if I have to insist or clarify something before sending a new email ### 20. No Contenders. The super fuel behind your Gmail campaigns. **Rating:** 5.0/5.0 stars **Reviewed by:** Stef B. | Sole Proprietor, Real Estate, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 20, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mixmax?** The templates with forms and expanded links is my number one use. I love the continuity it offers my users. One template for the team keeps things consistent and easy. Holidays, birthday cards, client questionnaires and more. Quick forms in the email saves a recipient a step. It's like having an assistant built into Gmail. The expanded links makes my emails more visually engaging than a simple web link. No more wondering who opened my messages. Tracking let's me know when a second touch or call is required. The chat window keeps your team in focus. There is now an AI assistant to help you set up your sequences/automation. MixMax is your hardest working staff member. 😄 **What do you dislike about Mixmax?** No cons so far. Been using it for almost a decade. They are responsive to user feedback and upgrade requests. New tools have arrived on a good schedule. **Recommendations to others considering Mixmax:** It's even better with Zapier. Real Estate, this is for you. **What problems is Mixmax solving and how is that benefiting you?** The biggest problem MixMax solves for my real estate brokerage is getting clients qualified in a single email. Getting people to fill out forms is not easy. Not having to click am email, go to a site, fill in a form, get distracted my Instagram and... Generally we lose them. MixMax makes it fast and east to get back to me in one easy step. I get my information and an appointment all in one step. **Official Response from Nate Punzalan:** > Hi Stef — thank you for this review. It’s genuinely one of the best we’ve seen. Love how specifically you described the workflows: team templates for consistency, forms to qualify clients in a single email, and expanded links to make messages more visually engaging. That “one step instead of click → site → distracted” problem is real, and it’s exactly why we built those features into Gmail in the first place. Also appreciate you calling out tracking for knowing when a second touch is needed, team chat for staying aligned, and the newer AI assistant for sequences. And thank you for sticking with Mixmax for almost a decade. That kind of long-term trust means a lot to us. Nate, Mixmax ### 21. MixMax has been very helpful with my Technical Sales role **Rating:** 4.5/5.0 stars **Reviewed by:** Armie G. | Product Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 05, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mixmax?** I really like how user-friendly it is. Even with so many email campaigns in my account, it’s easy to stay organized and I never feel confused. I also appreciate that when I add an email address to a campaign, the recipient’s name automatically populates. It’s a very efficient use of my time. **What do you dislike about Mixmax?** I’ve noticed that some of my recipients aren’t receiving the emails in their inbox, they’re ending up in their spam folder. **What problems is Mixmax solving and how is that benefiting you?** • Streamlined Communication: Mixmax simplifies email management by automating follow-up sequences, reducing the need for manual tracking and follow-ups. This leads to more efficient communication and saves time. • Enhanced Productivity: With features like email tracking, scheduling, and templates, Mixmax helps users stay organized and focused, allowing them to manage their workflow more effectively. • Improved Engagement: The platform provides tools for personalizing and optimizing email outreach, increasing response rates and engagement from recipients. • Synchronization and Integration: Mixmax integrates seamlessly with business Gmail, ensuring that all email activities are synchronized and easily accessible within one platform. • Ease of Use: Its user-friendly interface makes it easy to set up and use, even for those who may not be tech-savvy. **Official Response from Nate Punzalan:** > Hi Armie — thanks for the review. Really glad Mixmax is helping you stay organized even with lots of campaigns running, and that the personalization (like auto-populating recipient names) is saving you time in your technical sales workflow. On deliverability and emails landing in spam: that’s an important callout, and we take it seriously. Spam placement is usually driven by a mix of sender reputation, authentication setup, list quality, and message content, so the fastest way to diagnose is to look at a few concrete examples. If you can share a recent campaign and a couple affected recipient domains, our support team can help you audit things like SPF/DKIM/DMARC alignment, sending patterns, and sequence settings, and suggest adjustments to improve inbox placement. Thanks again for the thoughtful feedback. Nate, Mixmax ### 22. Insightful Email Open Tracking That Helps Perfect Follow-Ups **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 25, 2026 **What do you like best about Mixmax?** I can see when and how many times someone has open or read my emails. This gives me a useful indication of when to chase an unresponsive contact (e.g. who hasn't even opened the email) and when give a contact a couple more days (e.g. if they're re-opened the email several times) **What do you dislike about Mixmax?** It sometimes tries to be a bit too helpful. When I add links to an email, it offers to insert a preview block, which ends up making my email look messy. **What problems is Mixmax solving and how is that benefiting you?** It helps me understand how my contacts are engaging with my emails. **Official Response from Nate Punzalan:** > "Tries to be a bit too helpful" is a fair way to put it. We've passed this to our support team so they can check what control you have over the preview blocks today, and the note about the default has gone to the product team. ### 23. Mixmax helps me with my pitching game! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather B. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 25, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mixmax?** Without Mixmax I wouldn't be able to tell which pitches are getting attention. It doesn't just tell you when someone opens your email, but also when they click on different things in your signature or email. I have tried other tools, and Mixmax is by far my favorite. I love the Mixmax Reminded folder it creates inside my Gmail, too, so if I get distracted I can go back and follow up to the pitches that I need to. One more thing is that it alerts you when someone opened you email 3 times so you can follow up - one of my favorite features!! **What do you dislike about Mixmax?** I don't think so but I am sure they will come up with something. They always work on improving. **What problems is Mixmax solving and how is that benefiting you?** Knowing if my emails are getting opens. This way I know if my subject lines are creative enough. It enhances my productivity immensly. **Official Response from Nate Punzalan:** > Hey Heather, thanks for the review! Love hearing Mixmax is helping your pitching game, especially the ability to see not just opens, but clicks on specific links in your email and signature. And I’m glad the Reminded folder + reminders workflow is helping you get back to the right follow-ups even when you get pulled in ten directions. Also, totally with you on the “opened 3 times” alert. That’s one of those small signals that’s incredibly actionable in real life. Thanks again for taking the time to share this, and for sticking with Mixmax. ### 24. Mixmax Makes Email Cadences and Follow-Ups Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Abby P. | Sales Operations Manager, Package/Freight Delivery, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 16, 2026 **What do you like best about Mixmax?** Mixmax has been super helpful in sending email cadences. It also helps me track what my employees have been sending and if they are following up in an appropriate time frame. I also really like that I can see who is clicking on and viewing my emails as I send them, I use this feature almost every day. **What do you dislike about Mixmax?** The reporting has been hit or miss, my leadership team is relying on me to provide accurate reporting and details, but that's not always possible. Customer support has been lacking at time as well, with long periods of time with no updates on certain items that we've asked about. **What problems is Mixmax solving and how is that benefiting you?** Mixmax is helping my company with email cadences and getting a hold of potential clients. This is in turn, helping my company sell our product. **Official Response from Nate Punzalan:** > Thank you, Abby, for sharing your experience. We’re glad to hear Mixmax has been helping your team manage email cadences, stay on top of follow-ups, and get better visibility into engagement through email opens and clicks. It’s great to know those features are helping your team connect with potential clients and support revenue growth. We also appreciate your candid feedback on reporting accuracy and support responsiveness. We understand how important dependable reporting is when your leadership team is counting on that data, and we know that long gaps in communication from support can be frustrating. That’s valuable feedback, and we take it seriously. Thank you again for taking the time to leave a review and for being a Mixmax customer :) ### 25. Boosts Email Outreach with Superior Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Brian A. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 14, 2026 **What do you like best about Mixmax?** I find Mixmax incredibly valuable for our consultancy's high-volume outbound campaigns, especially for managing 500 to 1,000 emails weekly with automated sequences. I appreciate how it helps maintain consistent outreach schedules, something we couldn't achieve with manual efforts alone. The AI-driven recommended send times ensure our proposals hit prospects' inboxes at peak engagement times, which really helps move leads through our sales funnel with minimal manual intervention. The dynamic engagement dashboard and sequence statistics are especially valuable. They allow us to pivot our messaging on the fly as we receive data on how our content is being consumed. The one-click scheduling feature is a major time-saver, eliminating back-and-forth emails required to book discovery calls, leading to a swift transition from initial contact to confirmed meetings. The platform supports our high weekly email volume without burning out our staff. Mixmax has transformed our outbound strategy from guessing into a data-driven operation, providing a granular view of read and open rates which helps me understand our ROI. Its interface is intuitive and dynamic, enabling quick productivity from our team. **What do you dislike about Mixmax?** My primary critic is that Mixmax feels significantly more optimized for Gmail than for Outlook. Since our firm uses Outlook, we frequently run into friction regarding signature behavior and formatting consistency. It can take a considerable amount of time to get signatures and technical formatting options in place. The editor quirks in the Outlook version sometimes lead to layout discrepancies that we don't see in the Gmail environment. I would like to see the development team prioritize making the Outlook features as dynamic and seamless as their G Suite counterparts, particularly regarding how HTML signatures and complex document attachments are handled. **What problems is Mixmax solving and how is that benefiting you?** Mixmax helps solve lead fragmentation and ensures outreach consistency. It allows us to reach a wider audience and provides a granular view of engagement metrics. This data-driven approach has transformed our strategy and improved our outbound campaign efficiency. **Official Response from Nate Punzalan:** > Thanks for such a detailed write-up, Brian — it's genuinely useful to hear how Mixmax fits a high-volume consultancy workflow. Running 500–1,000 emails a week on automated sequences, pivoting messaging off the engagement dashboard, and cutting the back-and-forth on discovery calls with one-click scheduling — that's exactly the data-driven outbound motion we want to power, and it's great to know it's moving leads through your funnel. On Outlook — that's fair, and you've pinpointed it well. Mixmax started Gmail-first, and that history still shows in places, especially around signature behavior, HTML formatting, and how attachments are handled in the Outlook editor. The friction you're describing is real and not the experience we want for Outlook teams. I've passed your specifics along to our product team. If you're open to it, I'd value hearing more detail on the exact signature and formatting cases that cost you the most time — reply here so we can dig in. Thanks again for taking the time to write something this thorough. — The Mixmax Team ### 26. Great for automating outreach **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle C. | Director, Business Development, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 25, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mixmax?** Love that Mixmax can help automate outreach. This used to take so much time out of my day, but now I can easily do outreach for upcoming conferences, to new prospects, etc without having to worry about following up myself. It's great that you can customize specific messages for specific people as well. Saves so much time! **What do you dislike about Mixmax?** It would be nice if Mixmax allowed you to send emails from multiple people, rather than just yourself. It would be great if follow up emails could come from my coordinator rather than myself as a pattern interput. **What problems is Mixmax solving and how is that benefiting you?** The main problem Mixmax solves for me is saving time and redundant work via automation. It gives me a lot of time back in my day. **Official Response from Nate Punzalan:** > Thanks, Michelle — love hearing this. Automating outreach for conferences and new prospects while still customizing the message per person, and getting that time back in your day, is exactly the balance we want Mixmax to strike. Great to know it's delivering. On sending from multiple people — that's a sharp idea, and the use case makes sense: a follow-up landing from your coordinator instead of you is a genuine pattern interrupt, and it'd open up real team-based plays. I've passed it along to our product team. If you're open to it, I'd love to hear more about how you'd want the hand-off between senders to work. Thanks again for taking the time to share this, and for being a long-time Mixmax user. — The Mixmax Team ### 27. Easy to use, ideal for mailing campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from French using AI. **Reviewed Date:** August 31, 2026 **What do you like best about Mixmax?** Easy to use, and very useful for mailing campaigns, customer service follow-up is good. We are satisfied with Mixmax and its services - customer service is very responsive when we have issues. **What do you dislike about Mixmax?** Bugs often occur for technical issues that shouldn't, but otherwise it works well. **What problems is Mixmax solving and how is that benefiting you?** Mixmax helps me analyze clicks, opens, and responses from my prospects, and it's a huge time saver. ### 28. MixMax helps me create professional communication and saves me time! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah A. | Senior Onboarding Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 17, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mixmax?** Being able to share templates with my team gives us access to more resources and quicker responses! **What do you dislike about Mixmax?** Maybe easier formatting in HTML or something AI **What problems is Mixmax solving and how is that benefiting you?** The templates are a huge problem solver for me. I can easily save messages and still personalize them! **Official Response from Nate Punzalan:** > Thank you, Sarah. Easier formatting has come up more than once this month, so it's with the product team. Glad the shared templates are speeding your team up. ### 29. MixMax Makes High-Volume, Recurring Emails Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mixmax?** MixMax handled high-volume, recurring communications efficiently and effectively. It was especially helpful for maintaining a high level of performance while I was working in the edtech space. **What do you dislike about Mixmax?** I wasn’t the biggest fan of how MixMax affected my personal email signature. Before I started using MixMax, I rarely had any issues with the image file sizes in my signature, but once I began using it, something seemed to change and it influenced the signature somehow. **What problems is Mixmax solving and how is that benefiting you?** MixMax has allowed me to communicate clearly, consistently, and honestly at scale with our network of educators. The different tiers and categories have been very helpful for assigning the most applicable MixMax channel to the right educator. **Official Response from Nate Punzalan:** > We haven't heard this one before and we'd like to see it. We've passed it to our support team — if they can look at your signature before and after, they've got a good chance of working out what changed. Thank you for flagging it. ### 30. Great Insights and Reminders, but Onboarding Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Cole P. | Sales Account Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mixmax?** Put simply: access to insights and reminders. **What do you dislike about Mixmax?** Lack of an onboarding when first implementing the tool **What problems is Mixmax solving and how is that benefiting you?** reminding me to stay on top of communications. Helps me cuz i have adhd **Official Response from Nate Punzalan:** > That's fair, Cole. The reminders and insights shouldn't be something you have to find on your own. We've passed this to our support team, who can walk you through a proper setup whenever suits you — the chat inside Mixmax has a live training link in it too. We're also using notes like yours to fix what the first week looks like. ### 31. Super Helpful Email Open Tracking and Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mixmax?** Being able to see who reads our emails, where they’re read, and when they’re opened is super helpful. We get our moneys worth. **What do you dislike about Mixmax?** The templates and sequencing take a lot of time to learn, and they also take time to customize. **What problems is Mixmax solving and how is that benefiting you?** We send out hundreds of emails a day, and knowing which ones people are engaging with helps us focus our efforts and target the right follow-ups. **Official Response from Nate Punzalan:** > "Takes a lot of time to learn" is one of the more useful things you could tell us, so thank you. We've sent it to our support team, who would rather set your templates up with you than leave you to work it out — the chat inside Mixmax will reach them, and there's a live training link in there as well. We're collecting these to make the setup shorter. ### 32. Excellent sales enabler **Rating:** 4.5/5.0 stars **Reviewed by:** Julien Z. | Ag Software Sales manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** March 07, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mixmax?** Leveraging templates and mail merge is now another great feature. **What do you dislike about Mixmax?** Setting up sequences and copying/pasting should be easier. **What problems is Mixmax solving and how is that benefiting you?** Get the capability to monitor activity around my emails. Send personnalisés sequences. ### 33. Effortless Email Scheduling and Smarter Outreach Coordination **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mixmax?** scheduling out emails, being able to ensure I'm not sending emails to folks already currently engaged by me/ someone else on my team **What do you dislike about Mixmax?** it should auto-save when adding recipients manually until i activate them. also wish i could easily see a summary in the outbox what percentage of emails being sent are 1st touches, 2nd, 3rd, etc **What problems is Mixmax solving and how is that benefiting you?** just sending emails out quickly **Official Response from Nate Punzalan:** > Both of these make sense. The outbox one — seeing what share of a day's sends are first touches versus later stages — has come up twice this month, so it's gone to the product team, and the autosave point went with it. Thanks for taking the time to write them up. ### 34. Streamlined Email Outreach, Minor Lag Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Alfredo B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 25, 2026 **What do you like best about Mixmax?** I really like the interactive in-email content features of Mixmax, specifically the embedded calendar availability and inline poll features, which stand out as their most impressive capability. **What do you dislike about Mixmax?** I find that the Chrome extension can occasionally feel heavy and slows down Gmail, especially when I have a massive inbox open with several other browser extensions running at the same time. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax to automate email tracking and follow-ups, which saves me hours and reduces client friction. **Official Response from Nate Punzalan:** > Thanks for the detail about a large inbox with other extensions running, Alfredo — that's the kind of specific that makes a slowdown findable. We've passed it to our support team to look into. Glad the calendar and poll blocks are earning their place. ### 35. Love the Email Open Tracking in Mixmax **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mixmax?** Seeing when people open my emails, especially how many times **What do you dislike about Mixmax?** The pop ups, I feel like I get a lot of pop ups when I would be using mixmax **What problems is Mixmax solving and how is that benefiting you?** Solving the problem of not knowing if someone has opened my message or not, especially important emails where I need to know if this is something that needs to be re-flagged **Official Response from Nate Punzalan:** > Noted, and thank you. We've passed it to our support team to see what can be turned down on your account, and to the product team as a note on how often we interrupt people who are trying to work. ### 36. Streamlines High-Volume Email Work Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Terrie R. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 27, 2026 **What do you like best about Mixmax?** I find Mixmax incredibly useful for setting up sequences that automatically tune in response to customer actions, allowing me to effortlessly maintain a personal touch with hundreds of clients without being tied to my desk all day. **What do you dislike about Mixmax?** Mixmax's contact management system feels lacking; it's more like a mini CRM and could use some improvement. **What problems is Mixmax solving and how is that benefiting you?** Mixmax automates manual tasks like setting up email sequences and attaching relevant documents, saving me time and keeping client interactions personal. **Official Response from Nate Punzalan:** > "More like a mini CRM" is a fair description, Terrie, and we've passed it to the product team. Glad the sequences are letting you stay personal across that many clients without being stuck at your desk. ### 37. Streamlined Outreach with Advanced Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Jim S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 20, 2026 **What do you like best about Mixmax?** I like how Mixmax allows us to schedule prospect outreach at scale, with customized sequences for different personas. I appreciate the multi-step sequences, which can be batch uploaded and run in the background so it clears up time in my day to focus on other activities. Additionally, Mixmax has Smart Send functionality to send emails when the prospect is most likely to engage with it. It does a good job of being extremely customizable, including features to auto remove contacts from sequences that are active with another rep. Overall, it's pretty easy and intuitive to use once you get the hang of it. **What do you dislike about Mixmax?** I dislike that many necessary features are gated at higher tiers of subscription, even if you only need a few of those features and not everything else from that tier. **What problems is Mixmax solving and how is that benefiting you?** Mixmax lets me schedule outreach at scale with custom sequences and syncs data with Salesforce, improving tracking. I like its multi-step sequences and Smart Send for better engagement, along with customization to manage contacts. It saves me time for other activities in a player/coach role. **Official Response from Nate Punzalan:** > Hey Jim, thanks for the review! Really glad Mixmax is helping you scale outreach with persona-based sequences, batch uploads, and multi-step automation so you can free up time in a player/coach role. Also great to hear Smart Send and safeguards like removing contacts already active with another rep are working well for your team, and that the Salesforce sync is improving tracking. On pricing tiers and feature gating: appreciate you calling that out. It’s frustrating when you only need a couple specific capabilities but they live in a higher tier bundle. If you’re open to it, sharing which features you consider “necessary” for your workflow would be helpful signal for us as we think about packaging and how teams of different sizes adopt Mixmax. Nate, Mixmax ### 38. Boosted Communication Efficiency with Mixmax **Rating:** 5.0/5.0 stars **Reviewed by:** Kylee M. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 19, 2026 **What do you like best about Mixmax?** I use Mixmax to efficiently communicate with both potential and existing customers and it really helps me make sure I follow up in a timely manner. I love having good visibility on when emails are opened and using the email reminders, which alert me if I haven't responded or if a follow-up is needed. I also love that Mixmax shows me when emails are opened and who opened them, providing a great opportunity for timely follow-ups. The sequences feature in Mixmax is really helpful for mass-targeting a large group of potential customers efficiently. The initial setup of Mixmax was smooth and great. **What do you dislike about Mixmax?** I wish that Mixmax had the ability for us to record our calls that are being done on Google Meet so that way we could send not just the recaps written out, but the actual call itself that is video recorded. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax for efficient communication with potential and existing customers, ensuring timely follow-ups. It provides visibility on email engagement and enables mass targeting of prospects, reducing manual email tasks and preventing communication mishaps. **Official Response from Nate Punzalan:** > Hi Kylee, thanks for the review! Glad Mixmax is helping you stay on top of timely follow-ups, especially with open tracking, reminders, and sequences for scaling outbound without things slipping through the cracks. That “preventing communication mishaps” line is exactly what we’re aiming for. On call recording for Google Meet: totally hear you. Having the actual video recording to share alongside recaps would be valuable for handoffs, coaching, and keeping deals moving. Mixmax today focuses more on the workflow around meetings (scheduling + follow-up + recaps), but feedback like this helps us prioritize what “complete” meeting coverage should include. Thanks again for taking the time to write this. Nate, Mixmax ### 39. Effortless Email Automation, Needs AI Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Raz Y. | Account Executive, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 19, 2026 **What do you like best about Mixmax?** I like how Mixmax allows me to send 500 emails in one day with ease of use. The user interface is very easy to navigate, requiring no external training, which is particularly my favorite aspect. I find it excellent that minimal training is needed for new users like my SDRs, who can easily figure out how to set up sequences and send emails. Its ease of use makes it a small vanity for me. Setting up Mixmax for my team was very easy and required minimal time, allowing us to hit the ground running. **What do you dislike about Mixmax?** Sometimes I find little bugs on the tool, and the AI assistant feature could be more comprehensive. They could include some LinkedIn personalizations and all of that. There's room for improvement in the AI side of it. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax to automate my emails, sending up to 500 emails a day effortlessly. It solves my problem of manual bulk emailing, saving time, with an easy-to-use interface that requires no extra training for my team. **Official Response from Nate Punzalan:** > Hi Raz, thanks for the review. Great to hear Mixmax is helping you and your SDRs ramp fast and run high-volume outbound smoothly, especially with sequences and an interface that doesn’t require heavy training. Saving time vs. manual bulk emailing is exactly the point. Appreciate the candid feedback on bugs and the AI assistant. If you can share a couple examples of the bugs you’re running into (where they happen, and what you expected vs. what occurred), we’ll route them to the right team. And on AI: the request for stronger personalization, including LinkedIn-style context, is noted. We’re actively improving that area, and specifics on what “comprehensive” looks like for your workflow (persona inputs, account context, tone, snippet types you want generated) would help us prioritize. Thanks again for taking the time to write this. Nate, Mixmax ### 40. Effortless Email Sequencing and Calendar Management **Rating:** 5.0/5.0 stars **Reviewed by:** Nick B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 19, 2026 **What do you like best about Mixmax?** I find Mixmax super easy to use, especially for doing email sequences. The calendar function is also greatly appreciated and is very user-friendly. Mixmax's seamless integration into Gmail and Google Calendar is a big plus. The initial setup was super easy and onboarding was prompt. Overall, it's a great platform. **What do you dislike about Mixmax?** In the end for us, we're more looking towards other tools that have more Data enrichment. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax for email sequences and tracking opens and replies. It's super easy to use and makes scheduling with its calendar function smooth. The seamless integration with Gmail and Google Calendar enhances our workflow. **Official Response from Nate Punzalan:** > Thanks for the kind words, Nick — really glad Mixmax has made your email sequencing and scheduling easier, and that the Gmail and Google Calendar integration fits naturally into how your team works. That seamless setup is exactly what we're going for. On data enrichment — that's fair feedback, and it's an area we're actively investing in. If you're open to it, I'd love to learn more about what enrichment data matters most for your team. We've shipped a lot here recently, and there may be more we can do for you before you switch tools. Feel free to reach out to our team directly, or reply here and we'll follow up. Either way, thanks for being a customer and for taking the time to share this. — The Mixmax Team ### 41. Easy-to-Use Automated Sequences, Quick to Get Started **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 30, 2026 **What do you like best about Mixmax?** Automated sequences are relatively easy to start using and get into. **What do you dislike about Mixmax?** The toolbar on the left side of the screen is not showing high level and is very granular, so you need to get used to it over time. it's not divided into sections. **What problems is Mixmax solving and how is that benefiting you?** Automated Customer outreaches and exit surveys **Official Response from Nate Punzalan:** > Fair — a menu you have to get used to is a menu working against you. We've passed the note about grouping it into sections to the product team. Glad the sequences themselves were easy to get going. ### 42. Easy Email Templates and Team Sharing Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mixmax?** The platform makes it easy to send email templates and share it with the team. **What do you dislike about Mixmax?** The salesforce integration doesnt seem to apply filters for anyone internal. If I receive an email, then it gets logged. **What problems is Mixmax solving and how is that benefiting you?** It is solving the visibility on how many people are opening, sending, and replying to emails. **Official Response from Nate Punzalan:** > Internal email landing in Salesforce isn't what you want. We've passed this to our support team so they can look at how filtering is set up on your account and what's possible today, and come back to you with a straight answer rather than a guess. ### 43. Mixmax Makes Meeting Templates for Every Scenario Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mixmax?** Creating email templates for different scenarios. Mixmax AI has been helpful as well! Great experience so far! **What do you dislike about Mixmax?** I had some issues with emails not being sent when I first onboarded. Still working through it. **What problems is Mixmax solving and how is that benefiting you?** Keeping my emails organized and housed in one place. Can create templates for scheduling meetings. **Official Response from Nate Punzalan:** > Glad the templates are earning their keep. The emails not sending is not something you should still be working through on your own — we've passed it to our support team and asked them to get in touch. If it's quicker, the chat inside Mixmax will get you to someone today. ### 44. Great Tool for Real Time Email Tracking and Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Aubrey E. | Founder & CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 17, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mixmax?** One of the biggest advantages of MixMax is the real time insight into prospect engagement. It allows me to see when emails are opened and how frequently, giving me a much clearer signal on interest level and enabling more strategic, well timed follow ups. **What do you dislike about Mixmax?** A valuable improvement would be the ability to edit and reorder sequences, allowing for greater flexibility in managing outreach flows. **What problems is Mixmax solving and how is that benefiting you?** It is helping decrease the number of cold calls allowing us to close business quicker and be more efficient with our time. **Official Response from Nate Punzalan:** > Thank you, Aubrey, for updating your review and for sharing your experience with Mixmax. We’re glad to hear the real-time email tracking and engagement insights are helping you better gauge prospect interest, time follow-ups more strategically, and work more efficiently. It’s especially great to hear Mixmax is helping reduce reliance on cold calls and supporting faster deal velocity. We also appreciate your feedback on sequence editing and reordering. Greater flexibility in managing outreach flows is important, and input like this helps us understand where we can make the product even better for teams running active campaigns. Thank you again for your review and for being a Mixmax customer! ### 45. Seamless Gmail Integration, Essential Email Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 25, 2026 **What do you like best about Mixmax?** I like that Mixmax is well integrated within Gmail. You don't really tell that it's there until you need it. I find the tracking of emails very useful, knowing if someone is opening my emails and if people are following the conversations I'm sending. Setting up Mixmax was easy; I used the Chrome extension, and it was easy to install, seamlessly deploying within my Gmail. **What do you dislike about Mixmax?** All is good **What problems is Mixmax solving and how is that benefiting you?** To track if people open my emails and to keep track of my inbox **Official Response from Nate Punzalan:** > "You don't really tell that it's there until you need it" is about the best thing anyone can say about a tool that lives in your inbox. Thank you. ### 46. Streamlined Email Outreach with Room for Reliability Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 25, 2026 **What do you like best about Mixmax?** I loved how I could edit follow-up emails one by one, allowing me to change the follow-up depending on the different personas. I also liked how easy the tracker was for email count, which helped me figure out my day better knowing I had 175 emails going on their own. The initial setup was pretty seamless too. **What do you dislike about Mixmax?** I don't like how often it would go down and not work. It was somewhat often and I couldn't send emails when that was the case. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax for outbound emails, sequencing, and email tracking. It helps me send standard emails to many people at once. I love editing follow-up emails individually based on different personas and using the tracker to manage my day better, knowing my emails are sent automatically. **Official Response from Nate Punzalan:** > Hey, thanks for the review! Really glad Mixmax helped you tailor follow-ups by persona (editing steps one by one) and that the email count/tracker made it easier to plan your day, especially with 175 emails running automatically. Also happy the initial setup was seamless. On reliability: I hear you, and that’s not the experience we want. When Mixmax goes down and blocks you from sending, it directly hurts your workflow. If you can share roughly when this happened (date range/time zone) and whether it was compose/sending, the extension, or sequences specifically, our team can investigate and make sure the underlying issue is addressed. Thanks again for taking the time to share this feedback. Nate, Mixmax ### 47. Effortless Email Management with Intuitive Mixmax **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe C. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 20, 2026 **What do you like best about Mixmax?** I like that Mixmax is super easy to learn and I didn't need any training on it. I appreciate that you can always update your emails at any time, and it gives you suggestions and different plugins to get more interaction from clients. The plugins help with email interaction and allow tracking who clicks, giving people a call to action, all from your emails. Additionally, the interface is very easy to understand and you don't need much training to figure out what to do. **What do you dislike about Mixmax?** I wish I could change the subject line of a chain email. I'm not sure how to do that. **What problems is Mixmax solving and how is that benefiting you?** Mixmax helps me contact a lot of people all at once. I use it to send out emails to our database about events and projects. **Official Response from Nate Punzalan:** > Thanks for the review, Chloe! Really glad Mixmax has been easy to pick up without training, and that you’re getting value from being able to update emails, add plugins/CTAs, and track clicks so you can drive more interaction from clients. Also great to hear it’s helping you efficiently reach your database for events and projects. ### 48. Mixmax: Streamlines Outbound Campaigns with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Zacchary S. | VP of Sales, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 02, 2026 **What do you like best about Mixmax?** I think Mixmax is really easy to use once you get it set up. It's very user-friendly and dynamic. I really like the read rates and open rates it gives me, and the statistics are helpful. They allow me to understand the ROI based on what I'm sending out and what we're investing into Mixmax. **What do you dislike about Mixmax?** I do wish that the Outlook features were a little bit better or dynamic. It seems to work best with Gmail. Unfortunately, we use Outlook, so it does take a while sometimes to get things like signatures and formatting options in place where you need them. **What problems is Mixmax solving and how is that benefiting you?** Mixmax allows us to schedule and send out 500-1000 emails a week, reaching potential customers we might miss with just phone calls. **Official Response from Nate Punzalan:** > Thanks for this, Zacchary! Glad Mixmax is helping you streamline outbound once it’s set up, and that read/open rates and stats are giving you a clearer view of ROI on what you’re sending and what you’re investing in the tool. Also great to hear it’s enabling consistent volume (500–1000 emails/week) so you can reach prospects you’d miss with calls alone. On Outlook: totally fair feedback. Mixmax tends to feel most seamless in Gmail, and we know Outlook users can run into extra friction around signatures and formatting. If you’re open to it, sharing what’s been most time-consuming (signature behavior, formatting consistency, editor quirks, etc.) would help us prioritize improvements and point you to any best-practice setup that reduces that initial overhead. Thanks again! Nate, Mixmax ### 49. Effortless Team Email Tracking with Sleek Design **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Mixmax?** I love Mixmax's sleek design, which makes it visually appealing. I like the feature that tells me how many times an email has been read, as it allows me to know when my team has seen my message. The initial setup was super easy, which I really appreciated. **What do you dislike about Mixmax?** I like it all **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax to reference information with my team and know when they've seen my messages. **Official Response from Nate Punzalan:** > Thank you — glad the setup was quick and that knowing when your team has read something is useful. If you ever do find something you'd change, we'd like to hear it. ### 50. Streamlined Email Management with Mixmax's Templates **Rating:** 4.5/5.0 stars **Reviewed by:** Deon F. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 28, 2026 **What do you like best about Mixmax?** I like using Mixmax directly inside Gmail for managing client communications and account renewals. **What do you dislike about Mixmax?** I find the formatting limitations frustrating, especially when I manage hyperlinks. **What problems is Mixmax solving and how is that benefiting you?** Mixmax integrates with Gmail as our main template engine and outreach tracker, improving message consistency and saving time. **Official Response from Nate Punzalan:** > Fighting the editor over hyperlinks is the opposite of what a template is for, Deon. We've passed this to our support team to see whether there's a way round the cases you're hitting, and to the product team as a formatting request. ## Mixmax Discussions - [What features am I overlooking besides reminders, scheduling and templates?](https://www.g2.com/discussions/what-features-am-i-overlooking-besides-reminders-scheduling-and-templates) - 4 comments, 4 upvotes - [What Mixmax feature do you find most useful for maintaining good relationships with leads?](https://www.g2.com/discussions/what-mixmax-feature-do-you-find-most-useful-for-maintaining-good-relationships-with-leads) - 3 comments, 2 upvotes - [What is the best way to launch sequences?a](https://www.g2.com/discussions/what-is-the-best-way-to-launch-sequences-a) - 1 comment, 1 upvote - [How do I get more training on MixMax?](https://www.g2.com/discussions/how-do-i-get-more-training-on-mixmax) - 1 comment, 1 upvote - [How can we embed multiple objective questions for getting good customer responses?](https://www.g2.com/discussions/how-can-we-embed-multiple-objective-questions-for-getting-good-customer-responses) - 1 comment, 1 upvote - [View Mixmax pricing details and edition comparison](https://www.g2.com/products/mixmax/reviews?%3Ffacet1=pdf§ion=pricing&secure%5Bexpires_at%5D=2026-09-24+12%3A41%3A08+-0500&secure%5Bsession_id%5D=0f73c5fc-cf1c-4f1b-a7ef-2a63ca9ca670&secure%5Btoken%5D=297e9853a65d2e18438ca762d39a7e19478e78a864fd59077c0c10ab7ff32939&format=llm_user) ## Mixmax Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Lead Facilitation** - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Agentic AI - Google Workspace for Sales** - Cross-system Integration - Proactive Assistance **Agentic AI - Sales Performance Management** - Proactive Assistance **Agentic AI - Email Tracking** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Badges - Triggers - Leaderboards **Organization** - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Email Categorization - Templates - Third-Party Integrations **Personalization** - Custom Reports - Dashboards - Goal Setting/Tracking - Sales Reports - Incentive Management **Performance Analysis** - Peformance Tracking - Email Tracking - Call Tracking **AI and Automation** - Lead Scoring - Best Time of Day Scheduling - Machine Learning **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Administrative** - Third-Party Integrations - Employee Structure **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Additional Functionality** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Sales Engagement** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Strategic Planning **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Agentic AI - AI Sales Assistant** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation ## Top Mixmax Alternatives - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (9,637 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,438 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,546 reviews)