Mixmax Reviews & Product Details

Mixmax is definitely optimized well for a sales role for outreach to a tailored line of recipients. In my role I utilize it with specific lists tailored to a certain demographic of customers that would require follow ups or outreach with new information for our companies product. Certainly a versatile program that offers incredible analytic data to help me decide how to tailor a multiple email campaign. Review collected by and hosted on G2.com.

The one critique the I would have is adding a feature in the recipients category where you can easily build folders of receipts saved to your account, and easily remove or add induvial contact records before sending out a campaign. It may exists and I just haven't figure out that process yet. Review collected by and hosted on G2.com.

The templates with forms and expanded links is my number one use. I love the continuity it offers my users. One template for the team keeps things consistent and easy. Holidays, birthday cards, client questionnaires and more.

Quick forms in the email saves a recipient a step. It's like having an assistant built into Gmail. The expanded links makes my emails more visually engaging than a simple web link. No more wondering who opened my messages. Tracking let's me know when a second touch or call is required. The chat window keeps your team in focus. There is now an AI assistant to help you set up your sequences/automation. MixMax is your hardest working staff member. 😄 Review collected by and hosted on G2.com.

No cons so far. Been using it for almost a decade. They are responsive to user feedback and upgrade requests. New tools have arrived on a good schedule. Review collected by and hosted on G2.com.

I really like how user-friendly it is. Even with so many email campaigns in my account, it’s easy to stay organized and I never feel confused.

I also appreciate that when I add an email address to a campaign, the recipient’s name automatically populates. It’s a very efficient use of my time. Review collected by and hosted on G2.com.

I’ve noticed that some of my recipients aren’t receiving the emails in their inbox, they’re ending up in their spam folder. Review collected by and hosted on G2.com.

Without Mixmax I wouldn't be able to tell which pitches are getting attention. It doesn't just tell you when someone opens your email, but also when they click on different things in your signature or email. I have tried other tools, and Mixmax is by far my favorite. I love the Mixmax Reminded folder it creates inside my Gmail, too, so if I get distracted I can go back and follow up to the pitches that I need to.

One more thing is that it alerts you when someone opened you email 3 times so you can follow up - one of my favorite features!! Review collected by and hosted on G2.com.

I don't think so but I am sure they will come up with something. They always work on improving. Review collected by and hosted on G2.com.

I like how Mixmax allows us to schedule prospect outreach at scale, with customized sequences for different personas. I appreciate the multi-step sequences, which can be batch uploaded and run in the background so it clears up time in my day to focus on other activities. Additionally, Mixmax has Smart Send functionality to send emails when the prospect is most likely to engage with it. It does a good job of being extremely customizable, including features to auto remove contacts from sequences that are active with another rep. Overall, it's pretty easy and intuitive to use once you get the hang of it. Review collected by and hosted on G2.com.

I dislike that many necessary features are gated at higher tiers of subscription, even if you only need a few of those features and not everything else from that tier. Review collected by and hosted on G2.com.

I use Mixmax to efficiently communicate with both potential and existing customers and it really helps me make sure I follow up in a timely manner. I love having good visibility on when emails are opened and using the email reminders, which alert me if I haven't responded or if a follow-up is needed. I also love that Mixmax shows me when emails are opened and who opened them, providing a great opportunity for timely follow-ups. The sequences feature in Mixmax is really helpful for mass-targeting a large group of potential customers efficiently. The initial setup of Mixmax was smooth and great. Review collected by and hosted on G2.com.

I wish that Mixmax had the ability for us to record our calls that are being done on Google Meet so that way we could send not just the recaps written out, but the actual call itself that is video recorded. Review collected by and hosted on G2.com.

I like how Mixmax allows me to send 500 emails in one day with ease of use. The user interface is very easy to navigate, requiring no external training, which is particularly my favorite aspect. I find it excellent that minimal training is needed for new users like my SDRs, who can easily figure out how to set up sequences and send emails. Its ease of use makes it a small vanity for me. Setting up Mixmax for my team was very easy and required minimal time, allowing us to hit the ground running. Review collected by and hosted on G2.com.

Sometimes I find little bugs on the tool, and the AI assistant feature could be more comprehensive. They could include some LinkedIn personalizations and all of that. There's room for improvement in the AI side of it. Review collected by and hosted on G2.com.

I loved how I could edit follow-up emails one by one, allowing me to change the follow-up depending on the different personas. I also liked how easy the tracker was for email count, which helped me figure out my day better knowing I had 175 emails going on their own. The initial setup was pretty seamless too. Review collected by and hosted on G2.com.

I don't like how often it would go down and not work. It was somewhat often and I couldn't send emails when that was the case. Review collected by and hosted on G2.com.

I like that Mixmax is super easy to learn and I didn't need any training on it. I appreciate that you can always update your emails at any time, and it gives you suggestions and different plugins to get more interaction from clients. The plugins help with email interaction and allow tracking who clicks, giving people a call to action, all from your emails. Additionally, the interface is very easy to understand and you don't need much training to figure out what to do. Review collected by and hosted on G2.com.

I wish I could change the subject line of a chain email. I'm not sure how to do that. Review collected by and hosted on G2.com.

I think Mixmax is really easy to use once you get it set up. It's very user-friendly and dynamic. I really like the read rates and open rates it gives me, and the statistics are helpful. They allow me to understand the ROI based on what I'm sending out and what we're investing into Mixmax. Review collected by and hosted on G2.com.

I do wish that the Outlook features were a little bit better or dynamic. It seems to work best with Gmail. Unfortunately, we use Outlook, so it does take a while sometimes to get things like signatures and formatting options in place where you need them. Review collected by and hosted on G2.com.