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Mosyle

By Mosyle Corporation

4.6 out of 5 stars

How would you rate your experience with Mosyle?

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Mosyle Reviews & Product Details

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Pricing

Pricing provided by Mosyle.

For Business - Mosyle Business FREE

Free
1 device Per Year

For Business - Mosyle Business Premium

$1.00
1 device Per Month

Mosyle Integrations

(2)
Integration information sourced from real user reviews.
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Mosyle Reviews (48)

Reviews

Mosyle Reviews (48)

4.6
48 reviews

Pros & Cons

Generated from real user reviews
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Danny T.
DT
IT & Security Administrator
Mid-Market (51-1000 emp.)
"Outstanding Value and Seamless Integration with Top-Notch Support"
What do you like best about Mosyle?

The "price to performance" on Mosyle is insane - Some of the biggest names in the MDM field can't do much more but costs three times as much.

Mosyle really can stand on their own next to the "industry standard" alternatives.

Additionally, their support is is outstanding, fast and super helpful and professional every time.

Finally, Mosyle integrates effortlessly into numerous tools such which is absolutely ideal for a streamlined ITSM. Review collected by and hosted on G2.com.

What do you dislike about Mosyle?

The only obvious downside that comes to mind are that there is no EU support which means their support hours follow NA. Review collected by and hosted on G2.com.

Giovanni P.
GP
IT Manager
Mid-Market (51-1000 emp.)
"Powerfull and easy to use"
What do you like best about Mosyle?

Very easy to use and install, it has everything I need Review collected by and hosted on G2.com.

What do you dislike about Mosyle?

It has a "Main" Administrator, which is difficult to change if needed Review collected by and hosted on G2.com.

Justin H.
JH
CIO
Mid-Market (51-1000 emp.)
"Speed Support with from a Quality Team"
What do you like best about Mosyle?

It's been a journey as I'm not familiar with MDM tools! Mosyle support are beyond helpful. Many companies, most companies, do not respond at the speed or with the level of information that Mosyle provides. Many responses are canned responses as they have come across the questions before - the same information is available online. If however the response doesn't answer your question or you need to talk with someone they make themselves available (based on calendar availability - which is fair enough). Review collected by and hosted on G2.com.

What do you dislike about Mosyle?

The majority of the community information on the web appears to be for Jamf and very little public info on Mosyle. The company could really take advantage of community helping community. It would also be invaluable to have a series of self help videos and tutorials. Jamf seems to lead the way because there is more information out there to help users. Review collected by and hosted on G2.com.

Jake F.
JF
Director of Campus Technology
Mid-Market (51-1000 emp.)
"Mosyle offers powerful management capabilities for our Mac fleet."
What do you like best about Mosyle?

We can automate so much Mac deployment and management. This frees up staff resources to allow us to help users in other ways.Being able to push printers based on device group is simply amazing and a huge time saver! Review collected by and hosted on G2.com.

What do you dislike about Mosyle?

I have yet to find something that I don't like. There are so many features and they are all pretty intuitive to configure, with some testing. We came from the Mosyle education side; the Business interface is way more intuitive. I guess one thing I would like to see is possibly more titles availalable in the Mosyle Business application library. Review collected by and hosted on G2.com.

Ty E.
TE
Enterprise (> 1000 emp.)
"If you are hesitating/debating....just stop! Mosyle is amazing!"
What do you like best about Mosyle?

Coming from something far inferior (simple mdm) this MDM is built so well, easy to play around with and figure out on your own, and the support team is sooooo on top of things! I can't tell you how many times they have made a last minute call with me available just to help smooth things out before a big deployment. Honestly Mosyle is a breathe of fresh air. Review collected by and hosted on G2.com.

What do you dislike about Mosyle?

Currently the only feature missing that I wish was there is a cut and dry auth for iPads like they have for MacOs. There are work arounds which they helped me implement, but it would be even better if the same Auth just worked for both. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Mid-Market (51-1000 emp.)
"Incredible Product, Incredible Support"
What do you like best about Mosyle?

At first I though the speed of sending commands was the best thing about Mosyle, but then I had an issue and had to contact their support. Quickly that became my favorite thing about Mosyle. Review collected by and hosted on G2.com.

What do you dislike about Mosyle?

I feel that it logs me out faster than I would like (15 minutes). Not a huge issue. Review collected by and hosted on G2.com.

Donna D.
DD
D
Mid-Market (51-1000 emp.)
"Awesome MDM Product"
What do you like best about Mosyle?

Their support is excellent. I get answers to my issues, usually on the same business day. I love that I can see everything about a device in the Management list. I use it every day and am able to resolve issues from the platform without having to touch the device. The platform also has instructions for renewing tokens and reminders are sent well before the expiration. Review collected by and hosted on G2.com.

What do you dislike about Mosyle?

The only complaint I have is that it is sometimes confusing as to where profiles vs shared device groups are. Review collected by and hosted on G2.com.

John P.
JP
CEO
Small-Business (50 or fewer emp.)
"Massive functionality at a reasonable price. Consistently incredible support."
What do you like best about Mosyle?

It seems like there's nothing you can't do to simplify, control, and secure your fleet of Apple computers and devices with Mosyle. It's incredibly powerful and reasonable user friendly given the incredible amount of options. It's not exactly "easy" to use for the completely non-technical, but it is straightforward.

Ultimately, it's the incredible support that makes it to the top of the list. FAST responses over the internal ticketing system have been repeatedly met with quick scheduling of zoom calls that have sometimes gone on for over an hour. In each case, the support person has been patient, knowledgeable, and a clear communicator. Review collected by and hosted on G2.com.

What do you dislike about Mosyle?

The interface is good, but it's not world-class design by modern app standards. It's very dense, the interface elements are small, and there's lots of nested menus. But this is also a VERY powerful system, so it's definitely on par with other premium pro-level software. It'd say it's generally better and easier to navigate than, say, the admin interface for Google Workspace (as of right now). So, if you can navicate that thing, you'll have no problem. It's definitely learnable. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market (51-1000 emp.)
"My experience with Mosyle has been almost perfect from the beginning"
What do you like best about Mosyle?

Mosyle is always ready zero day. I've never had to hold back an update because Mosyle wasn't ready. Mosyle has also been extremely reliable for managing iPads and the scoping abilities provided are game changing for us.

Onboarding new techs to the interface is also super easy. In fact we have help desk students (grades 7-8) who we train to use Mosyle to support their fellow students. Building trust ACLs are easy to taylor their abilities and make sure they don't get more info then they need. Logs also available through the web page to keep an eye on them.

The common price point across all supported devices makes budgetting super easy. I don't have to worry about if I have enough Mac licenses per say... just that I have enough licenses total. I also don't have to worry at all about AppleTV licensing. Its just part of it.

Mosyle has released several major features since we migrated over in the summer of 2020. Intergrations like: Content Filtering, Security Scouting of devices, Mosyle App Catalogs to deploy 3rd party apps on Macs & A.I. Script writing support to name only a few. These are not add on services as other competitiors would do, but just part of the same product we're all ready buying to Manager our Apple hardware. The cost of Mosyle didn't go up drastically when these things came. There was no strong arming to adopt the new stuff. Mosyle just kinda goes with the flow like hay we got this stuff. You want it flip the switch and reach out for help. Not interested cool keep doing you, but were still here if you need something. Review collected by and hosted on G2.com.

What do you dislike about Mosyle?

Lack of good API. The API access is good, but the API lacks the depth I would expect to be available. For instance as a power user of the API I should be able to delete devices througth the API. Yes add a checkbox in the web side that I understand this is a bad idea and thats ok. I would willing check the "This is on Me box" if it allowed me more flexibility.

Mosyle's public side documentation is also very poor. I've inquired about this a few times and been told its by choice, but you have to admin it would be great if google searches for Mosyle knowledge would lead back to Mosyle instead of the mosyle subreddit. As a former JAMF user I can easily understand how their docs can be applied to Mosyle, but I also see myself as advanced user.

It would be great if Mosyle had some sort of Mosyle credited support test. Not for myself, but see in what I like best about mosyle.. for the students we have supporting others with Mosyle. I think they'd find it really cool and almost in a Mosyle gives back way could be really cool. Review collected by and hosted on G2.com.

Lucie P.
LP
Mid-Market (51-1000 emp.)
"Amazing product with the best continuous support."
What do you like best about Mosyle?

I love how simple it is to use and that it makes my life as an admin so much easier.

The enrollment is simple and I love all the different features available to tailor different experiences for different grades as it is needed. I use it everyday and now my teachers are starting to use the classroom experience and they love it!

Support is excellent and timely.

thank you. Review collected by and hosted on G2.com.

What do you dislike about Mosyle?

I have a hard time removing apps sometimes. They come back. Not sure why but now I simply add them to the blocked apps, which is quick and easy. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Mosyle.

For Business - Mosyle Business FREE

Free
1 device Per Year

For Business - Mosyle Business Premium

$1.00
1 device Per Month

For Business - Mosyle Fuse

Starting at $1.50
1 device Per Month
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Mosyle Features
Multi-Systems Support
Apple Support
Applicatons Management
Applications Consolidation
Whitelist
Remote Wipe
Security
Regulation Compliant