Bitrix24 Reviews & Product Details


What is Bitrix24?

Bitrix24 (www.bitrix24.com) is a collaboration platform launched by Bitrix, Inc. in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, time management, calendars, and more. Bitrix24 has been chosen by over one million organizations worldwide and is free for unlimited users in cloud. On-Premise version of the platform comes with source code access and can be installed on your server.

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Languages Supported
Chinese, English, French, German, Polish, Portuguese, Russian, Spanish, Ukrainian
Vendor
Bitrix, Inc.
Company Website
Year Founded
1998
HQ Location
Alexandria, VA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
33
Twitter
@bitrix24
Twitter Followers
4,135
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Companies Using Bitrix24

incir.com
VirtualCMO
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Сайт-менеджер
DigiCert
Live Oak Bank
The Credit Pros Intl
Darberry
BABADU
iSpring Solutions
Zingaya
Wavespot

Bitrix24 Reviews

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1-50 of 233 total Bitrix24 reviews
Information Technology Major
Information Technology and Services
Enterprise
(1001-5000 employees)
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Most Recent Bitrix24 Video Review
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Chief Operating Officer
Mid-Market
(51-200 employees)
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"Bitrix24 in real time through communication channels"

What do you like best?

Real-time support through most popular communication channels, such as networks social networks, messaging, telephony, email or live chat, your cargo planning work to external users is great, their access to the source code and additional tools stand out, like the e-learning assistance service and integration and customization options. They also have excellent real-time assistance tools that keep their customers happy to return for their products or services

What do you dislike?

The personal price is a bit high which makes it difficult for individual customers to obtain the service, their organization system is a bit confusing monitoring and alert, sometimes not being activated makes us lose time in the realization of manual tracking of our work

Recommendations to others considering the product:

We recommend giving this powerful tool an opportunity, given that it provides the adequate technical support in the classic communication channels of our clients very easily, as well as the electronic mail, telephone and text messages can be handled. We can also manage customer relationships, budgets, billing, marketing emails, sales management and more. Finally, manage the customer acquisition and loyalty campaigns more easily

What problems are you solving with the product? What benefits have you realized?

We only thought about solving after sales service and / or customer service, to formulate personalized websites, have a better record of calls and emails, this is why we use Bitrix24, this powerful software allowed us to maintain interest in our current customers and futures, organize and manage projects, among other things very important for us

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ODOO
Mid-Market
(201-500 employees)
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"Bitrix24"

What do you like best?

What I like the most is that I can manage projects in a more efficient way by maintaining control and monitoring of the tasks assigned to the members of a project, in this case the Ministry's systems development team. I can also divide the members into different groups according to the function they perform. It is possible to track the time of a task and where each member of the group intervenes and unite the activities carried out to control the development and completion of the task. Other things that Bitrix likes is that all the information is in the cloud, therefore, each member can access the information by connecting to the cloud with any device with an Internet connection. It also has chat to keep the group informed, contact management and many other features.

What do you dislike?

Although at the beginning Bitrix offers you a totally free basic package, as you develop and control the projects, the limitations of the number of users and other functionalities begin, which leads you to acquire another package canceling a payment and they are very expensive. In other words, they offer you a free solution, but in the end you must abandon the information and use the application or pay a large sum of money to continue interacting with the application. Other negative aspects, is that if you have the free version, the technical service is very limited, so when a problem arises, you should look for the solution yourself. You must also have a staff with knowledge of servers, since you must manage the storage and processing of data yourself

Recommendations to others considering the product:

If I would recommend it to companies that manage several complex projects to monitor and follow up. When they must have permanent communication with their members at any time, regardless of where they are, thanks that the application is in the cloud and can be accessed from any data processing device that has an internet connection. Ideal to be able to consult the progress of the tasks that make up the project graphically with alerts of compliance or failure of tasks, manage Contacts, invoices associated with the draft. It is ideal for monitoring and controlling projects.

What problems are you solving with the product? What benefits have you realized?

The main benefit is that it can control the execution of the Ministry's development projects in an application that supervises each member of the project, the assigned tasks and the control of the time and progress of the same. Previously, it was difficult to control and merge the activities developed by the programmers to determine if a programmer had fulfilled the assigned tasks and in the stipulated time. Other benefits, is that group members have no excuses to have to account for the tasks assigned, since the application is in the cloud and programmers can access it from any device that has an Internet connection.

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i am a reviewer and i am working with a tour company , i do reviews on various softwares
Mid-Market
(51-200 employees)
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"A tool for business content management and for integrating internal communication"

What do you like best?

it has made it easy for me to handle teams's task for example tour guards on duty ,just over my mobile phone,i can easily share information files with them incase of any updates in our tour company and get comments and replies from them of which i am instantly notified

i am also able to carry out surveys on the services offered by our tour company for example i was able to survey on the quality of our accommodation services and really went through it successfully using Bitrix 24 app

i also get status updates instantly and am also able to know the coworkers who are online at a particular time in case i want to communicate

What do you dislike?

i do not like the way they offer their technical support support ,it is really not competent and also there are alot of mulfunctions sometimes causing n inconviniences

i feel bad that some small enterprises may not be able to maintain the software after the expiry of the free version due to the slightly high price for purchasing another one and maintaining it.

Recommendations to others considering the product:

Get to improve and manage your customer relationship by using this software that allows you to interact with them and they also get to know more about your company and also the products and services you offer.Curb competition!!!

it is also a great app for project and also task management,it will enable you create and work on your projects well and also manage tasks carried out in your business to ensure it runs so smoothly and contributes to its success

What problems are you solving with the product? What benefits have you realized?

it supports various types of files hence information can be uploaded and shared easily to others with any type of file version

it has reduced incidences of information getting distorted or mishandled since it stores encrypted files thus attracts more users due to assured security

it also has a comment platform where i am able to read the views of people on the information i posted about our tour company , and this aids in proper decision making

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Assistant Store Director
Mid-Market
(201-500 employees)
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"Organizes workflow efficiently"

What do you like best?

I like the ability to organize the work flow, organize projects very well, has really useful functions for this type of process, it is very easy to use, the capacity of the calendar is very good and makes it easier to maintain the workflow without delays, besides that the user interface is very attractive visually.

What do you dislike?

The only thing that I did not like about this tool is that the learning curve is a little slow and, you have to dedicate a considerable time to be able to make the most of this software. Another thing that I think can be improved is the ability to customize some functions would be good to have greater freedom to adapt things to my liking.

Recommendations to others considering the product:

This work tool is well designed, the user interface is very intuitive and the ability to organize the work schedule is fantastic.

What problems are you solving with the product? What benefits have you realized?

We have solved the problem of workflow organization, we were also able to correctly create a database of clients to which we can access at any time that is needed, the function for the management of companies is very useful, with this function we improve the results in the flow of automation of our sales capacity.

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Counted
Mid-Market
(501-1000 employees)
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"All on one page."

What do you like best?

Bitrix24 consists of many functions and modules that can be activated or deactivated as necessary, which is a great advantage since it facilitates the management of your projects while keeping the software simple. The implementation and learning of the software are very easy. It can be accessed through the website, mobile applications and desktop applications for Windows, Mac and even the Linux platform. I love Bitrix24 because it has many excellent features, but the biggest advantage I've used is an all-in-one solution. We have a chat there, we can work with agreements, create schedules, assign tasks easily and track progress in a specific job with the history and recent actions taken by the responsible person. Personalization Even in a free plan, bitrix24 leaves a lot of space to adjust the platform to the focus of the companies. You can create teams and spaces and plan sales and development processes.

What do you dislike?

I really have very few complaints about Bitrix24. The notification system of the application is a bit annoying because every time I log in, I see the same notifications again and again at some point. So that needs to be fixed. I must also say that it is expensive software to maintain.

Recommendations to others considering the product:

This is a stellar tool for medium-sized companies or small stores that are growing and growing. Bitrix offers great features, basically everything you might need from a CRM and it's easy to update. In summary, if you are willing to obtain value for your money, you will find it very difficult to find more value for money than the one offered by Bitrix 24.

What problems are you solving with the product? What benefits have you realized?

My general experience with Bitrix24 is very good. It helps me and my organization to track each project very efficiently. We use this application daily. This is one of the essential applications for each team. I must say that Bitrix24 has reduced the physical and psychological stress of team members and management, providing the opportunity to take advantage of the time saved for additional responsibilities. We love this software.

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Creating pdf Adobe Acrobat Reader
Mid-Market
(501-1000 employees)
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"Bitrix24 full task manager companies with CRM"

What do you like best?

this tool is so good that I like many features that it provides as services, there is one in particular that is the one I like most that Bitrix24 helps you build your own website to offer products or just let you know if you are a small company with a web page and it is so easy to create that you do not have to have any kind of programming experience I really like this website construction to help a lot of Bitrix24's entrepreneurial users like many other features that I like such as reports, time management and of tasks, CRM among many good features that this application has very good

What do you dislike?

this tool Bitrix24 is so good that there are very few things that can displease me but I have to speak something that I dislike is that the tool that has to have many very good features and that meet the needs almost in your part of the company is that the amount of users that allows the application on their aircraft is very little in the amount this has to have to buy the Professional option that are unlimited users with a value of $ 200 per month this cost for a very short period well fine but it becomes a bit expensive over time and Bitrix24 can raise its rates without any problems in the future for this reason companies companies create their own program hiring staff or software and technology companies

Recommendations to others considering the product:

My recommendation would be to evaluate the possibility of increasing the number of users in the plans so that the company will pay a lower plan and not the unlimited one (professional) since some companies the problem is not the space or the functions but the number of people that We use the tool and practically the very expensive sale only by the number of users and not by the functionalities and space capacity of said plans

What problems are you solving with the product? What benefits have you realized?

Bitrix24 has been the functionality of mobile app mode I can calmly install the application on my phone or table and enter with my user I can see the task panel and the entire web application on my mobile phone with a simple internet connection or data of the cellular this gives me a great benefit that any part of the city without having a computer nearby I can read my activities and the working group when I have to make a meeting outside the offices this is really beneficial

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coordinator
Small-Business
(2-10 employees)
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"Our tasks, work commitments, are organized by Bitrix24"

What do you like best?

He has generously contributed to our work flow very efficiently, he has established positive changes in our business activities, with his calendar he has organized each of our activities on time, without neglecting each task, we can share the data, make contact with our clients through voice message, data, videos and thus receive any message instantly, directs our tasks programmatically, our businesses are optimized, it is easy to use software, its interface is very attractive for administrators, it has been a primary alternative to streamline our business and activities with our employees.

What do you dislike?

When it is opened in Android phones it is placed very heavy to open or manipulate each management, they must solve this problem by making a light application to speed up the time to work, its interface deserves a better job to make it more interesting to the administrator , their costs of their plans are very expensive, they should look for ways to lower their economic values.

Recommendations to others considering the product:

We invite you to have this software, because its functions help the company to strengthen the processes that are carried out to employees and pending tasks within the work of each worker, allows us to communicate and be in contact with customers and suppliers of our company.

What problems are you solving with the product? What benefits have you realized?

This tool has been very useful, where it allows us to visualize our pending tasks and our commitments before our employees, organizes structurally by means of the agenda each activity in a form organized by dates and times, thus being in tune with the day-to-day work of our company.

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Counter
Enterprise
(1001-5000 employees)
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"Project management and CRM solution."

What do you like best?

Bitrix has the ability to scale in different functional areas as companies grow. The product is very extensible, well thought out and lends itself extremely well to smaller companies, as well as to medium-sized companies. Bitrix offers great features, basically everything you might need from a CRM and it's easy to update. It integrates with MailChimp and other platforms that we are using, which is convenient. It has more to offer than most CRMs. You will get track of your customer base. The best part is that most companies can use the free version to do everything.

What do you dislike?

The notification system of the application is a bit annoying because every time I log in, I see the same notifications again and again at some point. So that needs to be fixed. Sometimes, if there are Internet problems, the task is not captured. If there are completed projects, they should be able to be classified as successfully completed projects instead of deleting them all together. And it's uncomfortable that sometimes you have trouble setting the start time.

Recommendations to others considering the product:

This is a stellar tool for medium-sized companies or small stores that are growing and growing. It fits perfectly in that space where you have some money to spend on worthwhile products, but not the absurd amount of money you would have to spend on "business class" tools, such as Oracle and SAP. Having said that, for smaller companies or for new companies it is too complex and has a too large learning curve. In short, if you are willing to get value for your money, you will find it very difficult to find more value for money than the one offered by Bitrix 24. It helps me and my organization to track each project very efficiently. This is one of the essential applications for each team, I recommend it.

What problems are you solving with the product? What benefits have you realized?

I use it to manage my teams and tasks. He has almost all the things available that he needed. The features I use are task management, calendar, Birtix24 unit and webmail. I can create tasks with timelines. It shows the stage of each task and its timeline that is on time or pending. Project management is very good for creating diagrams. In the employees section you can configure the structure of the company in the form of departments and can assign employees in departments. We have been using them to control mainly the administration of tasks in the different IT solutions that we are developing in the day-to-day work. And it has been very effective so far. The tool itself is very well made, well supported and flexible. It saves a lot of effort in the team to control the status of different projects.

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Administrative
Mid-Market
(51-200 employees)
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"Ideal for small and medium businesses in a wide range of sectors"

What do you like best?

Bitrix24 is very solid and helps keep the company aware of any situation, makes it very easy to follow our customers and control them, each value defined by the user has its own view, it is very easy to extract data from other systems using bases of data, my team became very familiar with this software and now we schedule meetings, calls and video calls.

What do you dislike?

While it is true that Bitrix24 is easy to use in almost all aspects I think it lacks integration, since it does not integrate well with other applications and it would be great to work on it as well as its customer service support they should modernize it is difficult to establish a conversation in real time.

Recommendations to others considering the product:

This software is designed for companies to grow with confidence, is also based on the cloud and is compatible with Android and iOS systems, is incredibly flexible, you will see how your company is organized immediately.

What problems are you solving with the product? What benefits have you realized?

Basically Bitrix24 has solved something very important and valuable in my company as it is the time factor, so it has made us more efficient, it also generates confidence in our customers due to its flexibility and the easy follow-up that we do to each one, It keeps all the emails in the client file and it is fabulous.

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Ingenieria en Informatica
Mid-Market
(201-500 employees)
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"Bitrix24 the best project management software."

What do you like best?

I like it for the following

  1.-) Super customizable, multiple pipes, simplified CRM

2.-) Excellent system of management of equipment and schedules of employees

3.-) Unified Communications

4.-) the ability to attach phone numbers (and make and receive calls)

5.-) Multi-channel contact widget for your website, directly connected to the CRM

6.-) Automation designer and visual workflow

7.-) Website builder included (incredible for landing and compression pages)

8.-) Taks, Calendar and project management

9.-) Great community support.

What do you dislike?

I dislike the following

The free version attaches a Bitrix24 reference at the bottom of each email.

- A couple of functions are not polished or clear enough (at least for me).

- It does not have an accounting function.

Recommendations to others considering the product:

It is an excellent tool ... All in one solution for internal communication and project management.

What problems are you solving with the product? What benefits have you realized?

Well, I've been using Bitrix24 for several years ... sometimes for small things, other times just to try and understand how the product has changed over time, but now it's a real hidden gem for me. This CRM offers everything in a single package, I can run almost the entire company in it. CRM, prospects, projects, intranet, workflows, telephones, unified communications, etc. If this piece of software adds accounting and finances to the packages, it would be an integral solution for each entrepreneur.

I think the most valuable feature I've seen in this tool is the fact that the CRM processes are really customizable ... I mean, most CRM systems allow you to customize small things like the name of the field, some behaviors and other little ones. However, Bitrix24 allows you to change everything so that it fits from the processing ordered by a single person to a sales operation in several languages, it is very easy and, if you need to try different angles, you can create multiple channels with different configurations ...

As I said before, I tried Bitrix24 in the past, I also worked with most of the popular ones (from Microsoft to Zoho and NoCRM) and since I rediscovered the new functions and functionalities of Bitrix 24 I do not look any further.

You can try it for free and send me a comment about it.

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Software Developer
Small-Business
(11-50 employees)
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"Bitrix ## 24 x 7 development and management"

What do you like best?

Bitrix 24, i come to know about bitrix very recently. Already i am using other CRM tools. But when i see the interface of bitrix i feel it is one of the best tool to use. Very good GUI and moreover it provide us free login and all the facilities of paid one. Its use support is very good, live chat available 24 x 7, almost solves your every problem with in no time. Compatible with all OS ( Windows, IOS, MAC, Linux and Android) . I love most about bitrix is work screen management.

What do you dislike?

The Communication module can be improved.for betterment. Communication among team members is very important. It provides the option of calling audio and video or may be alone audio calls in single or group. Also text exchange is little slow. The data sharing option is not given in options. They need to provide share option p2p even working or chatting in group. The concept of chat rooms need to be introduced.

Recommendations to others considering the product:

Consider this tool for CRM as it offers lot of functions and it integrate lot of modules like drive , calendar, projects management and tasks. It helps a lot to manage your project development and ensuring good productivity ratio. Use it once, better than many existing CRM tools.

What problems are you solving with the product? What benefits have you realized?

BITRIX solves my many problems like.. I can manage the work group with bitrix and generate reports according to it. Tasks can be assigned and prioritized. Bit drive ensures the safety of our data as well as drive will only allow work group members to access data, also data is in encrypted form stored on cloud.

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PHP Developer
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"Bitrix is one stop solution to manage business, employees, projects and task management "

What do you like best?

Bitrix is very easy to use and one stop solution for business. It has many features like attendance management, project and task management, etc. But I liked the most is its task and project management. I can manage my task and projects easily. It timely sends the notification of urgent tasks, projects, and assignment. It is very user-friendly. It is a really good software to use for business purpose.

What do you dislike?

First of all is Its price is to high for small business

Need to improve User Interface and

very much time consuming to learn and confusing also.

Its loading time is slow, need to work on it

Recommendations to others considering the product:

Bitrix is really good and useful software for business purpose. One should definitely go with this product.

What problems are you solving with the product? What benefits have you realized?

It is very useful system to work with as we can manage all things in single place only like employee management, their attendance, Task and assignment management. With this help we can keep track on team members' assigned task and many more. It is really very useful software

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Graphic Designer
Mid-Market
(51-200 employees)
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"Integrated function for managing tasks and document. "

What do you like best?

The way Bitrix24 helps me track each project is very good and the best thing is that it provides me with the features I need, I like its user interface, and its chat is really useful, this platform is very complete with everything in sight, but still without getting confused. Bitrix24 has been very useful for our team, allowing us to quickly review and address the details of our current and future sales.

What do you dislike?

It only bothers me a little that it has an annoying notification system, usually it is usually quite good, it has served us for what we really need it, to follow-up projects and efficiently, without a doubt Bitrix24 is recommended

Recommendations to others considering the product:

In the free version there are a number of peculiarities that are quite good, I have always recommended using the trial version before starting to use it, a sample that demonstrates the quality of the software, is based on the cloud and on the Android and iOS systems , as well as it provides us with a built-in disk storage, the storage of files is something specific for my company so it has been of great assistance and reinforcement.

What problems are you solving with the product? What benefits have you realized?

Bitrix24 has helped us in almost all possible ways, we can make video conferences and calls from the platform, it also helps us a lot because it is compatible with Android and iOS, it is a perfect software, that drives my company thanks to its system of HR included.

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computer programmer
Small-Business
(2-10 employees)
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"The best platform to manage your business!!"

What do you like best?

We really like this platform because it helps us in a simple way to create and implement a business model in order to sort and classify in order of importance each of the tasks and functions of each of the workers divided by areas of work and its time to unify them as part of a whole.

For us as a company in CRM is of great importance and Bitrix24 has facilitated its management. Its friendly platform has allowed us to communicate with all the members of the work team.

The handling of the information, the videoconferences, the time of culmination of the projects and the feedback with the clients are tasks that have become so simple and daily thanks to Bitrix24.

What do you dislike?

The Bitrix24 platform is a complete platform that meets the needs of businesses and can be adjusted to any company regardless of the area to which it is directed, however one of the disadvantages that I can observe is the high cost.

Bitrix24 offers the solution to big problems of base in the organizations and if we compare the sale price with respect to the benefits that it offers, it is a manageable price but for the small companies they would turn into a great disbursement of money that in any small business the Money is scarce.

However, even so, I would recommend it without a doubt.

Recommendations to others considering the product:

When we acquire a technological platform it is of vital importance to have a timely support of the system. At Bitrix24, customer service and platform support is one of your priorities, so you can not fear that they will not provide you with the necessary help for compliance and full use of all the tools offered.

We can also recommend the use of Bitrix24 in their companies because their strength is in CRM and provides all the necessary tools for the fulfillment and completion of tasks and other activities that make the company stand out from the rest.

What problems are you solving with the product? What benefits have you realized?

It has solved our CRM problems in the company. It has also facilitated communication with the members of our work team, facilitating communication and compliance with the times in the execution of the projects.

Bitrix24 has facilitated us and has given us a hand in the implementation of a friendly business model and adjusted to our needs.

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Manager General
Mid-Market
(51-200 employees)
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"This tool helped me optimize my business, as well as projects and tasks"

What do you like best?

We like this software very much, because it is a CRM application that allows us to manage and control multiple tasks in a simple and intuitive way, we can also generate reports and share documents, we have even been able to create web pages without the need of design or programming knowledge. We are also comfortable because we can master our five big areas. Which are composed of Communication, Tasks and Projects, CRM, Contact Center, Sites and Online Stores

What do you dislike?

What we sometimes dislike is that Bitrix24 has very expensive prices that if a small company, would like to use this software would be complicated by the high price it offers. In addition, there is an extraordinary chat that generally promotes ultra business communication, this helped us to improve the working time

Recommendations to others considering the product:

I recommend this software because there are many advantages in it, because through Bitrix24 you can create your own web pages with a professional appearance, without spending too much on it and without having to have design and programming knowledge. This is especially useful for our company when considering projects, it is an excellent product since it allowed us to increase communication and the integration of my work group

What problems are you solving with the product? What benefits have you realized?

This tool has given us excellent benefits, since with it we have been able to share files and schedule meetings through the platform helped me a lot by allowing us to create an online store, since it is very simple to do and does not take long. It also allows me to interact with my clients in a very easy and effective way through calls and chats

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Chief Customer Officer
Mid-Market
(51-200 employees)
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"The best in the market"

What do you like best?

I like that it is an easy-to-use software of good design, I like that the notifications are almost impossible to ignore, which guarantees the timely response of the most urgent tasks, the assignment of tasks is done through the user's assignment. This is really good

What do you dislike?

What I do not like about this service is the support that they offer. It seems to me that it should definitely be improved, however I have to emphasize that it is a very good service and it does not really need that much help.

Recommendations to others considering the product:

Works very well from the web or smart phone this software is highly recommended

What problems are you solving with the product? What benefits have you realized?

This software helped us to have a better record of the hundreds or thousands of calls and emails that we receive and send weekly to our customers. This has allowed us to maintain interest in our current customers as well as future clients. In addition you can scan all the interactions and ensure that all have been successfully completed.

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IT Project Manager
Mid-Market
(201-500 employees)
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"¡Lo mejor de lo mejor!"

What do you like best?

Es un excelente complemento en la organización de tareas asociadas a cada departamento, permitiendo fácilmente acceder de uno a otro y organizar eventos y reuniones cuyas invitaciones son perfectamente distribuidas y asignadas a un calendario general. Considero que es lo que más me gusta de Bitrix24, puesto que permite que fluya fácilmente la comunicación intraempresarial.

What do you dislike?

El precio es una de sus mayores desventajas. Aunque no es tan costosa como otras herramientas y definitivamente es más llamativa y jovial, el precio sigue siendo un factor importante a la hora de decidir.

Recommendations to others considering the product:

Mi mejor recomendación sería evaluar el precio. Aunque Bitrix tiene increíbles funcionalidades en comparación a sus competidores y su implementación es relativamente fácil (debería ser implementada por alguien con conocimientos en gamificación, organigrama y computación), su precio puede ser exagerado para la utilización que le darían algunas empresas.

What problems are you solving with the product? What benefits have you realized?

Lo más importante que se puede resaltar, desde mi punto de vista, es la capacidad de adaptar un ambiente totalmente empresarial y formal a uno jovial, donde nuestros jóvenes y nuevas adquisiciones se sientan entusiasmados de pertenecer y desempeñarse como sus pares y compañeros de trabajo. Bitrix24 permite esta clase de trato y comunicación general.

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manager
Enterprise
(10,001+ employees)
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"doing bitrix tests with favorable results in a short time"

What do you like best?

In my company I started the free bitrix software a week ago, I have been using wimi for years and I started testing with bitrix to have more control in the management, I have a large number of demanding clients with different needs, and I learned with experience and time in the work it that each person and company looks for different objectives, and to be able to cover all these needs is necessary to have more of a program that have a good integration and that the collaboration of the work team works like a clock, this goes to allow each management to be better than the previous one, with bitrix up to now and achieved a good interaction with each co-worker and with the clients, but I really like that I also achieve good results when sending and receiving data from people outside the work environment and future customers or suppliers, the program I like more every day and I plan to initiate the payment in the coming days, its platform is very stable and every Tool has great capacity and utility in my work area

What do you dislike?

Currently I use the bitrix trial version, the work team in a week adapted perfectly to the application and most of its functions, the crm version has many advantages and I only had one query to make an inclusion of a task divided by team where I included an external agent but the help team gave me a quick response that helped me to solve this easily, so I think it is a good service and will start the payment in the next days of the program in its Enterprise version

Recommendations to others considering the product:

With many years of experience and teamwork in many companies I realized that it is necessary to integrate modern software and to update frequently the tools and systems to generate a better development in the managements, the tests that we have done to bitrix until now have We have been quite successful and we will continue to use it. That's why I recommend it

What problems are you solving with the product? What benefits have you realized?

Great speed of management and multiple types of services and tools with very good scope, although so far I use the trial version the program is certainly fast and has very useful templates that keep the order of all my tasks, keep my staff alert of when they must deliver jobs and give greater security to the data that is sent

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Information Technology Staff
Enterprise
(1001-5000 employees)
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Verified Current User
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"Expand the functionalities and facilities for your business projects"

What do you like best?

I really like this system because it has a host of features and functions that fit the rhythm of my company, it facilitates the administrative processes of projects, has allowed the increase in communication and the integration of my team.

I really liked its policy and learning system, since it seemed to us a very integral and dynamic method of versatile systems. Its price is perfect, it is more I think it is low for all the things that this system has. For example the process of task management that is unique until now. Well I have not seen similar system like Bitrix24.

What do you dislike?

When I started using this system after the training one does not cease to be surprised at the amount of functions that the system possesses, in which you can lose yourself if you are not aware of what you are doing, in my opinion this is a factor that allows distraction and it is not convenient in the execution of the work. Report this situation to the technical support team to see if it was possible that they could somehow hide the functions that are not used in order to eliminate any distraction.

Recommendations to others considering the product:

I recommend this system because I can say that it has given many benefits to my company, becoming a key piece in each of the sales, productivity, control and analysis processes that we manage. It provides easy-to-understand reports in order to quickly speed up decision-making time.

What problems are you solving with the product? What benefits have you realized?

Thanks to this system I can have all my team working online wherever they are, as they can continue working even from their mobile devices, thanks to its CRM system that provides numerous integration functions with other systems.

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Sales Director
Mid-Market
(51-200 employees)
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Verified Current User
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"The manager of all kinds of tasks for small businesses offering all kinds of organization. "

What do you like best?

It is very useful because it allows you to manage tasks and projects in the workgroup, it is very easy when sharing files, your online support is permanent and the best your storage service is excellent. Its interface is simple, which facilitates all activity, its online support is permanent and very effective indeed was a good acquisition in our company we are pleased.

What do you dislike?

To say that I dislike something of Britrix24 would not be the indicated since they are more their qualities than defects, certain things that to my taste they would have to improve like for example: it could be a little confusing for the functions of management of projects, something that happens to us All the time is that the service is deactivated which can delay the work in the company.

Recommendations to others considering the product:

I recommend Bitrix24 as it is compatible with all mobile devices, whether Android or iOS. It is ideal for small and medium-sized companies, as well as for those companies that have customer-oriented services, it is very easy to manage projects, clients and employees from the same page. In truth it is a solid tool.

What problems are you solving with the product? What benefits have you realized?

Among the benefits that Bitrix24 has provided to my company are the short-term solutions it provides, our staff loved the ease with which the software is implemented. Basically, it benefits us in everything we manage and makes it easier for us to follow up on all our potential clients, we have also been able to share files and schedule meetings through the platform.

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Marketing Staff
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
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"It is very easy to follow up with bitrix24"

What do you like best?

We loved bitrix24 because with it you can make a very organized appointment schedule, which is quite practical as it allows us to always keep up with appointments. Bitrix24 is also very good at communicating with our potential customers from the CRM center.

What do you dislike?

We have found the task automation function bitrix24 not very convenient since it does not allow us to carry out our tasks in an organized way, and we are rather disappointed that the function is not customizable. Its monitoring and alerting system is sometimes not activated, making us lose time when carrying out manual follow-ups of our work.

Recommendations to others considering the product:

We recommend quite bitrix24 to keep communications in excellent condition since the platform has a contact center suitable for any type of company, which allows us to enter our email, and manage widgets online, telephony, forms of websites, return of calls and open channels, all in one practical and simple tool that will be very useful for communications in your projects.

What problems are you solving with the product? What benefits have you realized?

The bitrix24 platform has helped us a lot with its expense tracking function. With it we have handled our administration very well, as well as it allowed us a good management of financial records. Also with this tool we can make reports of our expenses, which we can send for the approval of our superiors. Bitrix24 helped us a lot by allowing us to create an online store, which is very easy to do and does not take any time.

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Executive Management Assistant
Enterprise
(1001-5000 employees)
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"In information is the best we could use."

What do you like best?

I like this system because it offers us a complete and wide vision of the functions that this software can do, thanks to its automation system, it allows us to manage each task as easy as possible. It also allows me to manage my daily work train and be able to import the information from my database that is in the cloud. It allows me to be able to update my marketing campaigns.

I love Bitrix24 a lot because it has been a lot of support and allowing us to help organize each process of the projects we are carrying in a timely manner, in a practical way that other systems cannot do. The calendars that this system has, has helped us a lot, because it has allowed us to optimize the times in our business.

It even allows us to chat to call each of our clients, thanks to its interface that is very easy to use.

What do you dislike?

One of the things that I do not like is their prices, which for a small company is expensive. Of the rest I have no complaint.

Recommendations to others considering the product:

I recommend this system a lot because it allows you to optimize your task management in order to do it efficiently.

What problems are you solving with the product? What benefits have you realized?

It has been of great benefit to have this system work as it has allowed us to perform as a team, facilitating all the processes involved in managing, being able to perform several tasks at the same time, thus being able to save time and effort, and above all allowing us to improve communication with each of our customers.

Thanks to this system, we have been able to keep a continuous follow-up of the tasks we perform and the service provided to each client, leaving us to be in continuous communication with them.

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IT Recruiter
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
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"¡Excelente para el manejo de grupos y actividades diarias!"

What do you like best?

Bitrix24 es una excelente herramienta para organizar el día a día siguiento flujogramas de actividades y procesos de ada departamento. Dicha organización se hace fácil pues es posible mantener grupos de usuarios privados para cada deàrtamente, cada actividad y reunión. El calendario permite optimizar las actividades acorde al cumplimiento de objetivos, enviar citaciones o invitaciones a meetings a todos los empleados. Asimsimo, el chat general fomenta la comunicación intraempresarial, ayudando a la mejora del clima laboral.

What do you dislike?

Hay pocas cosas que no me gustan de Bitrix, sin embargo, lo principal es que su plataforma no es tan fácil de usar. Requiere una inducción ciertamente dedicada a usuarios que nunca han utilizado software de este tipo. Por ello, es necesario apartar tiempo para dedicar a la inducción.

Aparte de ello, en ocasiones es complicado organizar equipos desde cero de manera rápida. Para hacerlo de forma precisa hay que hacerlo con parcimonia y paciencia.

Recommendations to others considering the product:

La principal recomendación que puedo proveer a usuarios que planeen utilizar Bitrix en su máximo potencial es que dediquen tiempo, esfuerzo y si es necesario dinero en la capcidtación adecuada para utilizar adecuadamente cada una de sus características, incluyendo usuarios y administradores en la plataforma.

What problems are you solving with the product? What benefits have you realized?

El mayor beneficio que veo de utilizar Bitrix24 aparte de la capacidad de amoldar la organización de actividades y flujogramas a cada servicio o departamento según las necesidades de cada uno, es que el uso de chats de manera informal (a pesar de ser de uso intraempresarial) aumenta las habilidades asociadas a la comunicación y la sensación de bienestar general dentro de la compañía.

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Marketing Manager
Small-Business
(11-50 employees)
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"Optimum platform and safe for communication"

What do you like best?

Bitrix24 is an excellent communication platform with a nice interface that optimizes Broad communication between the client and the company, this is a product that automates and organizes the flow of work and projects efficiently and safely. It's very fast

What do you dislike?

It would be nice if there was an option that would allow the client to evaluate us like this we could improve our losses a lot, the interface is nice but simple like the graphics in general that are basic. These details make its cost very high

Recommendations to others considering the product:

I recommend it with blindfolded eyes, it is a very good product that is evolving constantly, it is very easy to deepen and without doubt will facilitate the organization of your activities and projects

What problems are you solving with the product? What benefits have you realized?

It is a very productive and intuitive software that in my case has improved by 15% organization and productivity, also allows me to interact with my clients in a way very professional through calls and chats. It has great facility to create accounts

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Business administrator
Small-Business
(2-10 employees)
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"optimizing our sales processes is not difficult with bitrix24"

What do you like best?

This software has appeared great since, through it, it allowed us to organize our work and day-to-day tasks, its calendar is effective to lower the flow of our activities, it is very good, fast, reliable, it is practical to do any work process, optimizes our management and business, is the ideal for any company, its interface is good to handle without mishap.

It is great to acquire this software, it is practical to manipulate it and it makes the works in an effective and safe way, it is the best

What do you dislike?

It should be remembered that there are few weaknesses that Bitrix24 has, of the few there is the interface, it is very basic, but you can manage it, you must improve your graphics to make it more attractive to the editor of this product, you must also enter more functions to be complete in its functionality, its costs of acquisition of this software seems high, a promotion or low cost would seem great and appropriate for them to acquire more this product.

Recommendations to others considering the product:

It is great that any company acquires this software, it is practical and very reliable in its functions, it is the ideal and easy to use for any company that wants to organize their work processes.

What problems are you solving with the product? What benefits have you realized?

This software is simply good, it reduces the flow of activities and tasks in a timely manner and its functions are adequate to optimize our sales processes and at the same time organize each step we take and thus have excellent and timely functionality.