# Stripe Connect Reviews **Vendor:** Stripe **Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways) **Average Rating:** 4.4/5.0 **Total Reviews:** 249 ## About Stripe Connect The world’s most successful platforms and marketplaces, including Shopify and DoorDash, use Stripe Connect to embed payments into their products. Connect offers instant onboarding, embedded components, global payouts, and more—go live in weeks instead of quarters, build a profitable payment business, and scale with ease. Learn more at stripe.com/connect. ## Stripe Connect Pros & Cons **What users like:** - Users appreciate the **ease of use** of Stripe Connect, simplifying payment management and tracking for better efficiency. (6 reviews) - Users appreciate the **easy integrations** of Stripe Connect, simplifying complex payment scenarios and enhancing user experience. (5 reviews) - Users appreciate the **payment ease** of Stripe Connect, finding it straightforward to manage transactions and payouts effectively. (4 reviews) - Users value the **ease of payment processing** with Stripe Connect, simplifying transactions and enhancing financial management. (4 reviews) - Users value the **speed of transactions** with Stripe Connect, enabling efficient payment management and real-time revenue tracking. (4 reviews) - Automation (3 reviews) - Onboarding (3 reviews) - Reliability (3 reviews) - Setup Ease (3 reviews) - Convenience (2 reviews) **What users dislike:** - Users report **poor customer support** from Stripe Connect, expressing frustration over unresponsive assistance and needed guidance. (4 reviews) - Users find the **excessive fees** of Stripe Connect complex and challenging to manage, impacting overall budgeting. (3 reviews) - Users find Stripe Connect's **high fees** challenging to manage, impacting sustainability and understanding of costs over time. (3 reviews) - Users express frustration with **slow payments** , often experiencing delays and confusion affecting their overall satisfaction with Stripe Connect. (3 reviews) - Users find **implementation complex** with Stripe Connect, citing difficulties in pricing, billing, and international compliance. (2 reviews) - Account Blocking (1 reviews) - Expensive (1 reviews) - Payment Delays (1 reviews) - Poor Documentation (1 reviews) - Poor Usability (1 reviews) ## Stripe Connect Reviews ### 1. So important for scaling a business! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2018 **What do you like best about Stripe Connect?** Searchability functions are great compared to other payment processors I've previously used. Stripe integrates with Netsuite using a third party tool, and so far it's worked great. When we first signed on with Stripe, they did not have a support team to contact, but now they have online tech support available, and they respond very quickly. **What do you dislike about Stripe Connect?** I dislike the fact that once a payment has been initiated, we are unable to stop it, no matter how quickly we request it. **What problems is Stripe Connect solving and how is that benefiting you?** We use Stripe to process automatic payment runs with Netsuite- this has been great since we no longer need to process individual payments, we can batch them and run hundreds of payments with no extra effort needed. ### 2. I use Stripe with all of our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Logan W. | VP of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Stripe Connect?** Very simple and clear database. I never get lost using the software, and anybody can pick it up really quickly. **What do you dislike about Stripe Connect?** I don't understand all the features of Stripe, so I only use the features that I understand. I have a hard time branching out and trying out the extra features. **Recommendations to others considering Stripe Connect:** It is the best option out there. Most other products are pretty complex. **What problems is Stripe Connect solving and how is that benefiting you?** Keeping track of customer payments. Keeping track of records for tax purposes as well. ### 3. Great integration **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly F. | Health And Safety Consultant (Occupational Hygiene), Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2018 **What do you like best about Stripe Connect?** Integrates seamlessly with website, great for reoccurring payments. Easy for small businesses. **What do you dislike about Stripe Connect?** It took me a while to figure out how to set up reoccurring payments as you have to use a specific code and it’s not intuitive. You can’t just click a reoccurring payment button and you’re set. There is terminology that is not intuitive to get it going. **What problems is Stripe Connect solving and how is that benefiting you?** That I can be a professional business with access to all that large businesses offer without compromising my budget. ### 4. Great system and easy to connect **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Stripe Connect?** It was so easy to connect to our invoicing system. Even when we moved to a new platform I was able to easily connect our Stripe account again **What do you dislike about Stripe Connect?** It is a little complicated if you want to use any of the additional features. **What problems is Stripe Connect solving and how is that benefiting you?** We can now easily accept credit cards directly from our invoices ### 5. Easy Payment System **Rating:** 4.0/5.0 stars **Reviewed by:** Kaylee R. | Freelance Artist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2018 **What do you like best about Stripe Connect?** Stripe has been incredibly useful to me as an artist who attends conventions and sells art on the go. They provide a free card swiper that attaches to any phone, and their app has (so far) been reliable every time I have used it. They also have great analytics to look at at the end of the day — probably more useful for someone running an actual daily business than for artists using it only occasionally, but still neat to look at. The pay-outs are pretty quick as well, which is a definite bonus if you need to be able to access your money quickly. I have not yet used the subscription tool in Stripe, but I have bought from companies who do use it and send out discounts or future offers through it automatically, and it seems to work well for that too. **What do you dislike about Stripe Connect?** The fees involved in transactions are a bit annoying, but this is honestly my only complaint. Stripe is very good at what it does. **What problems is Stripe Connect solving and how is that benefiting you?** At conventions and other occasions where I sell art, it's invaluable to have a method to take credit/debit cards on the go. Not everyone has cash, and it's gotten me a ton more sales from people who would otherwise be unable to buy anything. ### 6. Very easy to use and I really like the options! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin S. | Lead Designer, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2018 **What do you like best about Stripe Connect?** I really like how easy it is to use as well as the ability to have data right at my fingertips for all financial areas of my online business. We love using the subscription options and the ability to process payments on a scheduled basis is great! I also love how easy it is to use the API keys and integrate this payment processor to our websites. **What do you dislike about Stripe Connect?** The only thing I think I would say that I dislike about Stripe is that sometimes our clients have not been approved for an account because of the industry they work in. I guess that it is understandable as it may be outside of their terms. Also they could do better with how quickly money is deposited into our bank account. **Recommendations to others considering Stripe Connect:** Definitely use the payment gateway! I would recommend it to anybody wanting to use it online especially one who needs the ability to process monthly subscriptions. **What problems is Stripe Connect solving and how is that benefiting you?** We needed a way to process payments on a subscription basis and not very many processing software has this capability. We use Stripe for almost every eCommerce website that we build! ### 7. The perfect gateway for small business **Rating:** 4.5/5.0 stars **Reviewed by:** Pankaj Kumar S. | Executive Human Resources, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2018 **What do you like best about Stripe Connect?** It accepts all types of debit and credit cards from across all over the world which none of the other competitors offers. Most of the gateways the debit card transaction fails for international payments but Stripe handles it with ease. **What do you dislike about Stripe Connect?** If we wanted to integrate our API into this gateway it is time-consuming and we definitely need technical support from their staffs. **Recommendations to others considering Stripe Connect:** This gateway is most suitable for small-scale transactions, and it can even handle international debit card transactions with ease but if there is a heavy load on this gateway then it will sustain. So if you are running a business for a small set of users then this gateway will surely serve the purpose and the costing is also less which the small business can easily afford too. **What problems is Stripe Connect solving and how is that benefiting you?** We use Stripe as our secondary payment gateway to handle debit card transactions for international users. our primary gateway authorized.net does not handle debit card transactions so we needed a secondary gateway that can help us in processing the debit card purchases and we implemented Stripe for that and it makes customers as well as the management happy. ### 8. It looks great! The best way for our checkout in Shopify **Rating:** 4.0/5.0 stars **Reviewed by:** LUIS C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2018 **What do you like best about Stripe Connect?** We use Stripe since we could in our shop in Shopify. Very easy to install. We can charge our customers with credit card **What do you dislike about Stripe Connect?** The time we have to wait for the transfer to our bank **What problems is Stripe Connect solving and how is that benefiting you?** We have not any problem to solve. To accept credit or debit card in our shop without the need to use paypal. ### 9. Great service - Makes our lives easy **Rating:** 4.5/5.0 stars **Reviewed by:** Emily F. | Co-Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Stripe Connect?** I love how easy it is to set up subscription billing and forget about it. **What do you dislike about Stripe Connect?** Its expensive. There is a high fee for each transaction. **Recommendations to others considering Stripe Connect:** We can always count on stripe to process our payments and provide automatic billing. **What problems is Stripe Connect solving and how is that benefiting you?** It let's us bill our customers and set all of this up through the API. We also track invoices that are sent out each month. ### 10. I use Stripe for my recurring payment clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Founder, Co Owner, & Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2018 **What do you like best about Stripe Connect?** Stripe is auto-integrated in a few things that we use. But I also like to go into the dashboard of Stripe itself and be able to adjust and add monthly subscription payments for my clients. I was even able to stop a payment when someone needed more time to pay without deleting the auto payment info. **What do you dislike about Stripe Connect?** I think it's a great system. I can't think of anything I would change. They only charge what any other merchant / processing company charges. **What problems is Stripe Connect solving and how is that benefiting you?** Being able to give clients discounts for one payment or even an ongoing period of time just with a coupon code. ### 11. Never had any issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Stripe Connect?** Payments process within 2 business days, they will let you know when it’ll be delayed because of a holiday. Chat was open in the middle of the night when I had questions, so that was great as well. **What do you dislike about Stripe Connect?** Even though it only takes about two business days to process payments I wish it could only one. **What problems is Stripe Connect solving and how is that benefiting you?** Recently it was about international orders, I contacted a representative and all my questions and concerns were answered. They will also let me know if the credit or debit card that was used is in normal standing. ### 12. Stripe - A payment platform with built in analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Yamini P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Stripe Connect?** I like the fact that Stripe comes with additional tools like Sigma and Radar which gives it an edge over other payment platforms. Sigma is their reporting tool which provides the capability to generate custom reports using custom SQL queries. Also, Radar provides advanced fraud protection by predicting and stopping fraud payments using cutting edge machine learning algorithms. **What do you dislike about Stripe Connect?** Stripe payment plans doesn't offer any incentive for customer with high volumes of transactions. Also, customer care support is not available over phone. **What problems is Stripe Connect solving and how is that benefiting you?** Stripe's offering is really plug and play and it doesn't take much time to get started accepting credit card payments from across the globe. It has also helped increase my reach to the customers by offering to accept new age payment solutions like Bitcoin and Apple Pay. ### 13. Amazingly easy setup and easy integration with woo commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Jake P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Stripe Connect?** The dashboard is extremely easy to navigate and the apis and plugins are amazing. **What do you dislike about Stripe Connect?** I would like to learn more about the states they use and maybe a better tour through the product. I wish I could have an account executive lol. Also The fees I wonder could be reduced through other processors **Recommendations to others considering Stripe Connect:** You guys are awesome. i still need to mess with it a bit more and see how the integrations all work together **What problems is Stripe Connect solving and how is that benefiting you?** taking credit card payments online. ### 14. Easy to use and connect to different e-commerce platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Stripe Connect?** I love how easy it was to connect to the Square Space account I use, and how simple the set-up of my account was. Stripe's customer service is also incredibly nice and willing to go the extra mile to serve their users. **What do you dislike about Stripe Connect?** Of course, I dislike the service fees. Nothing else stands out as a negative. **What problems is Stripe Connect solving and how is that benefiting you?** We were looking to find an easy payment service for our e-commerce. It's quick to register payments, simple, and easy to use. ### 15. Awesome payment processing service **Rating:** 4.5/5.0 stars **Reviewed by:** Lilia B. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2018 **What do you like best about Stripe Connect?** Stripe is an awesome service, I like everything about it: multi currency billing, they accept credit cards of all kind, the service always works perfectly, the website design is very clean and user experience is great, their support team is the best. **What do you dislike about Stripe Connect?** As I said, Stripe is a great service, I have no complains. **Recommendations to others considering Stripe Connect:** I would recommend to try Stripe, it is very easy to use and payments processing is very fast **What problems is Stripe Connect solving and how is that benefiting you?** Very fast and simple online payments ### 16. Stripe Greatness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Stripe Connect?** I enjoy the clean platform style the most. Unlike other platforms, when you get on Stripe, it gives you direct readings and information on the work your business is creating in a simple form. It can also be easily accessed on it's app. **What do you dislike about Stripe Connect?** There are a lot of features and integrations on this platform that do not necessarily make it as user-friendly as I like. It is easy to find information on what features are and how to use them, however when it comes to getting help for the setup, the customer service team usually can answer only basic questions. **Recommendations to others considering Stripe Connect:** Stripe is an excellent platform that will allow you to grow as not only a business owner but a developer as well. Most entrepreneurs do not see themselves as developers but if you are creating a business then it is a part of entrepreneurship. this platform is easy to setup from the beginning with clear instructions. The integrations that they allow foster an inclusive atmosphere to programs that a company may already be using. This platform also can be used for any person looking for a way to collect funds outside of being an entrepreneur. The app gives you plenty of freedom. **What problems is Stripe Connect solving and how is that benefiting you?** I needed a clear way to see all of my sales and an efficient way to make one deposit to my bank account instead of multiple transfers throughout the week. ### 17. Integrated with my practice sof **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer C. | Licensed Marriage and Family Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2018 **What do you like best about Stripe Connect?** That I can integrate it with my practice software. **What do you dislike about Stripe Connect?** That it takes 2-3 days to get funds to my account. **What problems is Stripe Connect solving and how is that benefiting you?** Ability to accept credit cards and integrate with my practice software. ### 18. Flawless, a fantastic piece of software **Rating:** 5.0/5.0 stars **Reviewed by:** Alex P. | Operations & Marketing Manager, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2018 **What do you like best about Stripe Connect?** There is a lot to like - * stunning interface - they should get some rewards for a beautiful website * reliability - I have never ever had a problem with them. Perfect service * functionality - there is so much you can do with multi currency billing. I am loving all the features. **What do you dislike about Stripe Connect?** There is really nothing at all that I dislike. I cannot complain as it has been literally flawless. **Recommendations to others considering Stripe Connect:** It's fee to sign up and no monthly charges. Just sign up and give it a try. You will not be disappointed **What problems is Stripe Connect solving and how is that benefiting you?** We need to bill in multi currency and get paid in USD, and Stripe works so well for this. We have definitely benefitted by getting international business in different currencies. ### 19. The best choice for accepting online payments, with a reliable and useful API **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan B. | Freelance Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2018 **What do you like best about Stripe Connect?** Stripe's costs are competitive with the industry. Their API documentation is some of the best I've ever seen, and I've seen many other developers say the same thing. It's really easy to get going with the service, whether you're building your own custom implementation or using a pre-made plugin or service that hooks into Stripe. **What do you dislike about Stripe Connect?** We don't like that they didn't provide phone support, but they are starting to roll this out to a limited number of clients, so that's a good sign. They also have live chat support which has been helpful. **What problems is Stripe Connect solving and how is that benefiting you?** Accepting and handling subscription payments. That's what we use Stripe for. It has been reliable for us and our clients. ### 20. Lets you get off and running quickly with payments **Rating:** 4.5/5.0 stars **Reviewed by:** Jason E. | CTO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2018 **What do you like best about Stripe Connect?** The dashboard is very straightforward and the API documentation is generally very good. **What do you dislike about Stripe Connect?** I wish it was a little bit easier to do variable cost subscription billing. For example, all of our customers pay a different monthly fee, and it seems a little bit hacky to have a base $1 subscription and change the quantity based. Also, it would be nice if there was a ready-made end-user Stripe page for our customers to choose how often they would like to be charged and to enter their credit card information right on the page. **What problems is Stripe Connect solving and how is that benefiting you?** We were able to start charging customers monthly and automatically take action when a customer stopped paying. ### 21. Terrible Support and Service **Rating:** 0.0/5.0 stars **Reviewed by:** Jeff K. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2018 **What do you like best about Stripe Connect?** From a developer standpoint, stripe seems to be good **What do you dislike about Stripe Connect?** Their UI, customer service and support are simply terrible **What problems is Stripe Connect solving and how is that benefiting you?** Charging customers. ### 22. Unless you have very unique business requirements, Stripe should be your first choice. **Rating:** 5.0/5.0 stars **Reviewed by:** Greg Matthew C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2018 **What do you like best about Stripe Connect?** Stripe has been around long enough for them to have really perfected their offering. Their feature set is quite comprehensive, yet they are easy to get started with. You can negotiate more competitive pricing once your volume increases. **What do you dislike about Stripe Connect?** Support is sometimes slow and/or not helpful. But their IRC channel is a great way to speak with their devs for dev-specific advice. **What problems is Stripe Connect solving and how is that benefiting you?** Stripe takes care of our credit card processing, fund deposits and subscription management. ### 23. One of the BEST way for small-medium or startup merchants **Rating:** 5.0/5.0 stars **Reviewed by:** Harrison T. | Management Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2017 **What do you like best about Stripe Connect?** Easy to use, fees are comparable to PayPal or lower, a lot of website integrations, fast deposits, test modes, and there are also a lot of documentations and help online. **What do you dislike about Stripe Connect?** Nothing really. If maybe fees are a bit lowered. **Recommendations to others considering Stripe Connect:** Really great for startups, small - medium business. This is a MUST if you use platform that has integrations like Cratejoy, Shopify, WooCommerce, BigCommerce, etc. Your customers can pay with credit or debit card and there are free fraud checks. If they added telephone verification, that is something I would pay extra for. **What problems is Stripe Connect solving and how is that benefiting you?** For our eCommerce website. It has been really awesome! No initiation or setup fee. Easy to integrate to our platform. ### 24. Complete payment tool for any subscription based business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2017 **What do you like best about Stripe Connect?** Their API documentation is detailed and helps smooth integration. They have a webhook for almost all the scenario's a subscription-based business would encounter, so we can focus on our product and stripe handles all the payment. What would take months to set up becomes a week with stripe. **What do you dislike about Stripe Connect?** Really not much, but if you were to place a bullet on my head if I don't say one, then I would say regional restrictions. They require your business to be set up in their listed locations, although if you don't have one, they help you set up one using Stripe Atlas program. **Recommendations to others considering Stripe Connect:** You don't need anything else, other than stripe if you have a subscription-based business. **What problems is Stripe Connect solving and how is that benefiting you?** We charge our customers monthly based on their usage. Without Stripe, it would have taken us months to set up our payment system, with Stripe we did it in a week time. Also, Stripe helped us set up a business account in the United States. ### 25. Excellent for eCommerce customers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2018 **What do you like best about Stripe Connect?** Managing customer payments is very simple, and provides a great deal of usability within the tool itself. Being able to manage payments is straightforward too. **What do you dislike about Stripe Connect?** The dispute process is a little pointless, as even if we provide all the evidence in the world that is overwhelming in our favour, you usually lose the dispute - and the money. Even if you do happen to win one dispute, we have to pay costs for this. **Recommendations to others considering Stripe Connect:** Disputes are a pain and you rarely win, even if the evidence is there in your favour. And if you do win, you pay a fee for this, which is annoying. **What problems is Stripe Connect solving and how is that benefiting you?** We needed a payment system for our eCommerce products, and this was ideal. ### 26. Very easy to use interface and very responsive customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Estelle A. | Customer Service Manager, Translation and Localization, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Stripe Connect?** Even though I have no technical background it is pretty easy for me to understand how to navigate the interface and gather information about our customers' subscriptions and payments. Every time I have a question, the customer service is both very fast and efficient. They won't send you any random template expecting your question to go away, every answer is tailor-made to your needs and this is very appreciable. **What do you dislike about Stripe Connect?** I haven't found anything that I dislike so far. The information laid out on the interface might be a bit too technical sometimes but the customer service is so fast at answering any question that it has never been an issue to me. **What problems is Stripe Connect solving and how is that benefiting you?** The integration of credit card payments is really smooth and secure and the transmission of informations between our website and Stripe always goes without an itch. ### 27. Easy payment processing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2018 **What do you like best about Stripe Connect?** I love the ability to receive payments with credit cards AND Bitcoin. With the new implementation of fraud detection tools, its now even better. I am especially impressed with the rolling 2 day deposits into my bank account and daily sales reports I can have sent to me by email or app notification. **What do you dislike about Stripe Connect?** I wish the admin panel was a bit easier to navigate - recent changes to the back end made some things a bit hard to find now. Other than that, I really have no complaints about this software. **What problems is Stripe Connect solving and how is that benefiting you?** Accepting payments easily and securely without a lot of hoops to ump thru on my end or the customers end. I have realized that for my company, Stripe is the best payment processing solution. ### 28. Stripe is a perfect platform for payments! **Rating:** 5.0/5.0 stars **Reviewed by:** Echo W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2018 **What do you like best about Stripe Connect?** I like that Stripe is easy to use, easy to find payments from your customers with minimal information, and very easy to refund. **What do you dislike about Stripe Connect?** I don't like that customers information can be completely removed (such as their name) once they remove their card information. It makes it difficult to find specific customers if they've removed their information but also disputed a payment. **What problems is Stripe Connect solving and how is that benefiting you?** We are solving financial problems but using Stripe because it's the easiest and fastest way for our customers to pay us. It's also very safe! ### 29. Stripe Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Stripe Connect?** I like the dashboard and functionality and also the slack integration. **What do you dislike about Stripe Connect?** I do not dislike anything at this point of time. **What problems is Stripe Connect solving and how is that benefiting you?** Subsciption payments ### 30. One of the most flexible payment gateways **Rating:** 4.0/5.0 stars **Reviewed by:** Gavin P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2017 **What do you like best about Stripe Connect?** This review is specific to the UK as I understand payment card regulations vary around the globe. After extensive research and almost signing up for Worldpay, We ended up going for stripe and now 6 months in are very happy with the system. We use stripe through an integration with zoho books. The features we enjoy the most are: Easy to use admin panel (TAKE A NOTE Worldpay) Ability to charge in Pounds, Euros and many more currencies as our business evolves. East to understand fee structure and very competitive for UK e commerce businesses. You can review payments easily, pull up receipts and issue refunds in seconds. When you refund a customer the credit card fees are refunded in full (thank you Stripe) this makes things so much easier. **What do you dislike about Stripe Connect?** I would prefer if fees could be charged on a monthly basis for all the transactions and show a detailed breakdown in the report for that period rather than deducting from each payment. I have heard stories (through reviews) that if you get a charge back stripe can be become very nasty and suspend your account without warning putting your business in jeopardy. Although I have not had any bad experiences - the sheer volume of negative reviews out there makes me very weary about how they will behave when things go wrong. (I hope I am wrong about this) As of Nov 2017 - stripe does not have a phone helpline - I would prefer if they did atleast for only when things go wrong. The payouts are 7 days rolling which is much longer than any other company I know. Again this is not a deal breaker but I would prefer if this could be reduced for clients who are on the system for say 1 or 2 years and have a good track record (just a thought). **Recommendations to others considering Stripe Connect:** Stripe is mainly for online businesses, I think in retail POS you will find companies likes Izettle charge 1%. Stripe is good for a business going or trading globally. For example our clients are from around the world and for payment from UK, EU including Israel and Turkey we get charged 1.4%. Now that is competitive compared to say Worldpay or the others. Stripe pays weekly - hope this is okay for you, it should be fine for most. If you charge is many other currencies say USD and AUD but drop payouts in a GBP account you will get stung with extra charges for conversion. Ideally you want to have bank accounts in those currencies, we use Natwest in the UK and have opened accounts in other currencies. **What problems is Stripe Connect solving and how is that benefiting you?** Through Stipe we have been able to offer credit card payment options to our customers in a flexible manner with no monthly fees. Stripe charges us per transaction and refunds fees in full when we issue refunds. This pay as you go model works well, the beauty is that our stripe account manager has promised us discounts as and when we cross certain monthly volumes. The ability to charge in euros and drop the payouts in our euro bank account is great, this also means we could do the same for aus dollars and many many more currencies when needed. We also wanted a system that can intergrate easily and stripe have hit that part very well. We are planning to eventually deploy stripe with some fraud prevention software and just found out stripe are already integrated besides Stripe has their Radar system which offers some minimal fraud prevention. ### 31. Great for receiving donations to nonprofits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Stripe Connect?** This allows us to receive and manage donations in a more user friendly way that paypal. **What do you dislike about Stripe Connect?** It would be great if the percentage rates were better than paypal instead of comparable. It would be nice to have a financial incentive for using the program. **Recommendations to others considering Stripe Connect:** If you are already using Paypal and do not need a better website interface for donors, I'm not entirely sure if there is a big benefit to switching to Stripe. If you are having issues with other services, Stripe is comparably priced and easy to use and pairs well with Donorbox and your personal websites. **What problems is Stripe Connect solving and how is that benefiting you?** More user-friendly website donating interface and manual deposits into bank account for accounting purposes. ### 32. Very good product and low fees but support could be better **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin M. | Head of Programmatic and Data Sales & Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2018 **What do you like best about Stripe Connect?** - low fees - UI convenient and easy to use **What do you dislike about Stripe Connect?** - All good as long as it works, but if you have an issue, the support is a bit long (at least for small businesses) **Recommendations to others considering Stripe Connect:** Good option with low fees and permanent update of features **What problems is Stripe Connect solving and how is that benefiting you?** We needed an extra payment solution on top of Paypal, Stripe is responding perfectly to this need. ### 33. Great credit card processing system overall **Rating:** 3.5/5.0 stars **Reviewed by:** Shandi T. | Freelance Photographer, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2018 **What do you like best about Stripe Connect?** The sleek and simplistic dashboard make managing incoming funds easy. It also partners with my website platform and billing platform making it very universal **What do you dislike about Stripe Connect?** The percentage they take with each credit card processing. It is the same as many others yes, however I wish they were more competitive in that regard for their market **What problems is Stripe Connect solving and how is that benefiting you?** Being able to accept online payments from clients ### 34. Stripe can not and will not protect your money **Rating:** 0.5/5.0 stars **Reviewed by:** Yan H. | Owner, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2017 **What do you like best about Stripe Connect?** Easy process, credit cards of all kinds **What do you dislike about Stripe Connect?** Im a business owner from Texas, recently i discovered that unlike other processors stripe can do noting and will do noting if some bank or card provider is stealing money out of your stripe account, i had a guest who disputed his charge stating it a fraud charge, i presented all the evidence including ID card details reservation contract emails and what ever was on the list stripe recommended, after 2 months the guest card provider who reviewed it decided that its a fraud, now if it was i wouldn't bother writing this review wouldn't i, i just want to warn you that even if you have all the necessary evidence your money is not safe and stripe will do noting to help you. **What problems is Stripe Connect solving and how is that benefiting you?** money processing ### 35. Low fees + prompt payments **Rating:** 4.5/5.0 stars **Reviewed by:** JaQuette G. | Author, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Stripe Connect?** I love that unlike another payment processing provider I use, Stripe promptly transfers my payments to my bank account each month. **What do you dislike about Stripe Connect?** I know I can't get around it, but processing fees add up. **Recommendations to others considering Stripe Connect:** You can't get around having to pay fees. At least with Stripe, your customers can safely make payments that you receive in a timely manner. **What problems is Stripe Connect solving and how is that benefiting you?** My customers are able to safely make payments for physical products, digital products, and services rendered. ### 36. Best payment solution for startups **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2018 **What do you like best about Stripe Connect?** The best API on a market. Easy to integrate and use. **What do you dislike about Stripe Connect?** Pricing is higher then normal. But it is ok for small business. **Recommendations to others considering Stripe Connect:** try demo first **What problems is Stripe Connect solving and how is that benefiting you?** payment solution for our clients ### 37. Stripe is an amazing payment gateway! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2018 **What do you like best about Stripe Connect?** I like that its a simple API that works to allow vendors to easily accept payments. You can use their endpoints on a wordpress website, and not have to worry about going in and trying to set up the gateway yourself. I also like that its free to use and they charge a very competitive commission rate. **What do you dislike about Stripe Connect?** I would say that it does not seem as suitable for large enterprises as something like Authorize.net. But thats a whole different target audience so its not really a complaint in any way. **What problems is Stripe Connect solving and how is that benefiting you?** Providing an easy way to accept payments ### 38. Perfect solution for small business payment processing **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy K. | Executive Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2018 **What do you like best about Stripe Connect?** I like the competitive pricing and the ease of integration into my e-commerce platform. **What do you dislike about Stripe Connect?** I've used Stripe for 5 years. To date, I've had no issues with them. **What problems is Stripe Connect solving and how is that benefiting you?** Stripe provides me the means to bill all my clients online and offer them the convenience of payment by credit card. ### 39. using stripe to fulfill payments and manage customers auto ship accounts. **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Stripe Connect?** I like that I can do so many things such as refund, view past payments or even partially refund. **What do you dislike about Stripe Connect?** I dislike that it does log me out from time to time. **Recommendations to others considering Stripe Connect:** It is very flexible and lets you manage a customers payments. **What problems is Stripe Connect solving and how is that benefiting you?** We are managing customers payments. ### 40. Account with Stripe was disapproved AFTER I already used it for 3 month **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2018 **What do you like best about Stripe Connect?** Easy to use Fast to implement Get payments in my website **What do you dislike about Stripe Connect?** - No phone number to reach them - Bad customer service - No real answer why my account was rejected AFTER they already authorized my company - Different reason of rejection every time I asked - Really mess to charge my clients again after they already subscribed and paid (lost more then 20k$ for this) - No easy ingeration with FreshBooks **Recommendations to others considering Stripe Connect:** Do not use them **What problems is Stripe Connect solving and how is that benefiting you?** - payment gateway processor ### 41. Tracks what I need to gain valuable insight. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Stripe Connect?** Stripe makes it easy to query information about our app users and download the results to a .csv for further analysis. I can save queries for later and run them to get updated results anytime I want. The dashboard gives me a good overview of transactions that have gone through and how much revenue we are bringing in through the app. **What do you dislike about Stripe Connect?** It can be hard to run complicated queries in Stripe as it doesn't support all querying functions that I want. Usually, I don't have a problem. **What problems is Stripe Connect solving and how is that benefiting you?** Stripe helps me to identify the transactional habits of our users. It gives more richness to the data that we are already collecting and helps us to enhance our analysis. ### 42. Easy to use payment platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2018 **What do you like best about Stripe Connect?** Stripe makes it easy to collect payments **What do you dislike about Stripe Connect?** There is a delay when payment hits bank account..otherwise, I love Stipe! **What problems is Stripe Connect solving and how is that benefiting you?** We used to do WireTransfers with our business. A lot of customers did not like the process of a wire transfer and therefore, we would lose out on business. With Stripe, I can collect a customers credit card info over the phone. Not only do most of our clients prefer this method, but we also find that we are able to increase sales! ### 43. Excellent gateway system **Rating:** 4.0/5.0 stars **Reviewed by:** Russell S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Stripe Connect?** Speed Ease of use Look and feel Competitive fees **What do you dislike about Stripe Connect?** I like it all! I can't say much on this subject as I have issues with the software at all. **What problems is Stripe Connect solving and how is that benefiting you?** Online and offline payments ### 44. Major upgrade from old system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2018 **What do you like best about Stripe Connect?** I love these ease in using it. It has made processing customer billing situations easier. **What do you dislike about Stripe Connect?** Sometimes it’s not always easy to figure out the problem **What problems is Stripe Connect solving and how is that benefiting you?** Stripe makes it easier to respond to certain disputes, with a quicker turnaround ### 45. Good for processing payments, less so for managing subscriptions **Rating:** 3.0/5.0 stars **Reviewed by:** Eben M. | Customer Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Stripe Connect?** Simple and powerful integration for securely processing payments. **What do you dislike about Stripe Connect?** Can be quite finicky for managing subscriptions, for example moving customers between plans with different payment terms (eg monthly to annual). **Recommendations to others considering Stripe Connect:** Bear in mind you may need to use some other tools make it work correctly with your accounting and subscription management. **What problems is Stripe Connect solving and how is that benefiting you?** Secure and reliable processing are absolutely vital to a SaaS company. ### 46. Solved Our Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2018 **What do you like best about Stripe Connect?** Stripe is an all in one place to manage your payment processing **What do you dislike about Stripe Connect?** I dislike the dispute section of Stripe. Don't get notified very easily, and feel like there is no communication with anyone when responding to a dispute. You submit your information and that's the last you hear of it. **What problems is Stripe Connect solving and how is that benefiting you?** We are solving our payment processing issues. It integrates directly with our software that houses all of our data ### 47. Stripe does an excellent job tracking and evaluating the risk of the transactions that come in. **Rating:** 5.0/5.0 stars **Reviewed by:** Austin R. | Senior Sales Executive, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2017 **What do you like best about Stripe Connect?** Our organization likes the ability to see our payment history in a graphic way. The charts that Stripe provides are detailed and neat. **What do you dislike about Stripe Connect?** I would like it if fraudulent customers wouldn't be counted towards the total customer count or payments. **Recommendations to others considering Stripe Connect:** Don't log fraudulent payments as the daily total. **What problems is Stripe Connect solving and how is that benefiting you?** They handle all of our credit card processing needs ### 48. Great, modern product for billing needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Stripe Connect?** I like the clean interface and for the most part, things are intuitive to use from a UI perspective. **What do you dislike about Stripe Connect?** I wish they had real-time support - live chat would be really helpful sometimes. There are some really strange things that can happen within our billing framework (subscriptions resetting, bizarre surprise charges out of nowhere), but that may have just as much to do with our API use - I didn't build that part of the framework. Disputes can take a long time to be resolved. **What problems is Stripe Connect solving and how is that benefiting you?** It gives us a cloud-based solution for billing our customers, and despite only having email support, I've always received a response, eventually. ### 49. Easy setup but expensive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Stripe Connect?** Set up and integration was incredibly easy, all people we talked at stripe were very professional and knew what they were doing. **What do you dislike about Stripe Connect?** The rates and flexibility could have been better. As a sales facilitator, we were able to negotiate better terms with a lot of stripes competitors but not with stripe and we end up using mostly another payment providers. **What problems is Stripe Connect solving and how is that benefiting you?** Charging our small customers and providing payment opportunities for them through our software as payment facilitators ### 50. Easy to use, fun to use, simple and accurate. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2017 **What do you like best about Stripe Connect?** I love Stripe. It is easy to look up payments and find out who paid what when. It is fun to use because you are getting paid and getting paid fast! It is also nice to be able to trust a system that directly affects your reporting. **What do you dislike about Stripe Connect?** Onboarding was a little tough. But once you figure things out, it becomes easier. Kind of tough to look up dates paid. If you have the last 4 of the card used, that is much easier. **Recommendations to others considering Stripe Connect:** Do it! It is fun to use, will make taking payments easier on you and your staff, and will make you excited to look at graphs and reports. I also enjoy showing others how to use it within the company. **What problems is Stripe Connect solving and how is that benefiting you?** taking payments, reporting, refunding. I have realized the benefit of reliability. I trust Stripe to get the job done and get the job done right. ## Stripe Connect Discussions - [What is Stripe Connect used for?](https://www.g2.com/discussions/what-is-stripe-connect-used-for) - 1 comment - [View Stripe Connect pricing details and edition comparison](https://www.g2.com/products/stripe-connect/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-05-27+08%3A58%3A56+-0500&secure%5Bsession_id%5D=7eb33d46-a5d0-4b73-b44a-f543fc0ae48b&secure%5Btoken%5D=11bb3f278e90cbe32faa028824183809792abcf286e9fb1482469b35d0a28fa3&format=llm_user) ## Stripe Connect Integrations - [Chargebee](https://www.g2.com/products/chargebee/reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Found](https://www.g2.com/products/found-found/reviews) - [Helpwise](https://www.g2.com/products/helpwise/reviews) - [Juicer](https://www.g2.com/products/juicer/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [ThriveCart](https://www.g2.com/products/thrivecart/reviews) - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) ## Stripe Connect Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Stripe Connect Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,686 reviews) - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (360 reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) - 4.6/5.0 (311 reviews)