Zoho People Reviews & Product Details

What I like best about Zoho People is its user-friendly interface and the way it brings essential HR processes into one centralized platform. Features such as employee information management, attendance, leave tracking, and workflow automation are easy to use and help reduce manual administrative work. The integration with other Zoho applications is also a major advantage, making it convenient for organizations already using the Zoho ecosystem. Review collected by and hosted on G2.com.

One area that could be improved is the user interface, as some features and settings can take time to find or understand, especially for new users. The customization options can also feel somewhat limited for specific HR workflows, and certain reports may require additional configuration to get the exact information needed. Overall, the platform is useful, but making navigation and customization more intuitive would improve the experience. Review collected by and hosted on G2.com.

I mainly use Zoho People at Tamara to manage my holiday and annual leave, including submitting leave requests and checking my leave balance. Overall, the UI/UX feels simple and easy to navigate, and the onboarding experience is straightforward. I also appreciate that the platform’s integrations help keep HR-related processes connected, and its AI/intelligence features can make routine tasks more efficient. In day-to-day use, performance has been generally reliable, and the pricing seems reasonable for the features provided. Review collected by and hosted on G2.com.

The main thing I dislike about Zoho People is that some features aren’t as intuitive as they could be, especially when I’m navigating leave-related options. Overall, the UI/UX is good, but certain workflows feel a bit repetitive and require too many similar steps. I’d also like to see more advanced AI features, smoother integrations with other workplace tools, and faster support when occasional issues come up. Pricing is reasonable, but I wish there were more flexibility for companies that only need basic HR and leave-management features. Review collected by and hosted on G2.com.

As a growing technology company, we really appreciate how comprehensive Zoho People is right out of the box. The centralized dashboard makes it incredibly easy to track attendance, manage leave requests, and oversee employee onboarding all in one place. The user interface is intuitive, which allowed our team at Foremark Technologies to adopt it quickly during our trial period without needing extensive training. The seamless flow between the Time Tracker and Performance modules has been especially helpful for our operations. Review collected by and hosted on G2.com.

Because the platform is so feature-rich, the initial setup and customization of specific approval workflows can feel a bit overwhelming at first. It takes a little time to navigate through the extensive settings (like User Access Control and Automation rules) to get everything tailored exactly to our company's specific operational needs. A more guided setup wizard for tech startups would be a great addition. Review collected by and hosted on G2.com.

Zoho People does a great job of pulling together the core HR functions—leave management, attendance tracking, onboarding, and performance reviews—into one platform without feeling cluttered. The interface is intuitive enough that employees can navigate it without much training, which cuts down on HR's support burden. I especially appreciate the customisation options: workflows, approval hierarchies, and forms can be tailored to match our internal processes rather than forcing us to adapt to a rigid system.

The mobile app is another strong point—employees can apply for leave, check attendance, or view payslips on the go, which has been especially useful for our field staff. Integration with other Zoho products (like Zoho Payroll and Zoho Recruit) also makes it easy to keep data consistent across departments without a lot of manual syncing.

Customer support has generally been responsive, and the pricing is reasonable compared to other HRMS tools with similar feature sets, which makes it a solid choice for small to mid-sized companies looking to scale their HR operations without a huge budget. Review collected by and hosted on G2.com.

The reporting module, while functional, isn't as flexible as I'd like—building custom reports often feels clunky, and exporting certain data views requires workarounds. The UI, though generally clean, can feel dated in some sections compared to newer HR platforms, and navigation between modules occasionally requires more clicks than necessary.

Customer support, while responsive for general queries, can be slow to resolve more technical or configuration-specific issues, sometimes requiring multiple follow-ups before getting a real solution. Documentation for advanced customisation (like complex approval workflows or API integrations) is thinner than I'd expect, so we've had to rely on trial and error more than once.

The mobile app, while useful, doesn't have full feature parity with the desktop version—some admin functions simply aren't available on mobile, which is inconvenient for managers who need to approve things on the go. Lastly, performance can lag a bit when handling larger datasets or during peak usage times, like month-end payroll processing Review collected by and hosted on G2.com.

All-in-one efficiency: It puts onboarding, timesheets, and leave tracking in one place, completely killing off our messy spreadsheets.

No-training UI: The employee self-service portal is so easy that staff clock in and request time off without needing a single how-to guide.

Paperless onboarding: New hires upload documents before day one, so their actual first day is spent learning, not filling out forms.

Excellent ROI: It plays perfectly with other software and gives us enterprise-level HR features without the enterprise price tag. Review collected by and hosted on G2.com.

Complex backend settings: Configuring custom workflows or user permissions has a steep, frustrating learning curve for admins.

Slow support: Resolving technical bugs via standard email tickets takes too long, often requiring 24 to 48 hours of back-and-forth.

Limited mobile app: It is fine for basic clock-ins, but managers have to switch to a desktop to edit timesheets or run reports.

Glitchy extra modules: Newer features like the Performance Review tool feel unpolished and clunky compared to the solid core HR features Review collected by and hosted on G2.com.

I’ve been using Zoho People for our team, and it has genuinely streamlined our HR processes.

One of the biggest advantages is how simple and intuitive the check-in and check-out system is—our employees were able to adapt to it almost instantly without any training. The user interface is clean, well-structured, and very easy to understand, which makes day-to-day usage smooth for everyone.

Beyond attendance, it offers a well-rounded set of features for leave management, employee records, and performance tracking. The automation options help reduce manual work, and everything is organized in one place, which saves a lot of time.

Overall, Zoho People is a reliable and efficient solution for managing workforce operations, especially for teams looking for a user-friendly and hassle-free HR platform. Review collected by and hosted on G2.com.

That said, the admin side of the platform can feel a bit tricky at times. While the employee interface is very intuitive, navigating the admin dashboard and configuring certain settings may require a learning curve initially. Some features aren’t as straightforward as expected, especially when setting up policies or customizing workflows. However, once you get familiar with the system, it becomes more manageable. Review collected by and hosted on G2.com.

Zoho People integrates seamlessly with other Zoho applications, which makes it easier to keep HR processes connected. It’s also cost-effective for small and growing organizations, with minimal upfront commitment. On the security side, it offers strong protections such as role-based access controls and multi-factor authentication. The plans are flexible as well, so organizations can scale as their needs evolve. I also like that it supports comprehensive employee lifecycle management, including onboarding, attendance, leave, files, and HR workflows. Finally, the platform is highly customizable, with forms, workflows, and approval processes that can be tailored to fit different requirements. Review collected by and hosted on G2.com.

User permissions, roles, and form-level access controls can be difficult to understand during the initial setup. Some administration screens, especially Access Control and Permissions, aren’t as intuitive or user-friendly as they could be. Customer support response times could also be faster, particularly for implementation-related questions. If you’re implementing the system yourself, be prepared for a significant time investment—especially if your organization is setting up complex workflows and policies for the first time. Finally, certain advanced configurations come with a steep learning curve and would benefit from clearer documentation and more guided setup wizards. Review collected by and hosted on G2.com.

As we set up our new office and begin building our team, Zoho People has made HR management much smoother for us. It provides new employees with a clear structure to follow and helps streamline routine tasks, which saves time and lets us focus more on growing the business. Review collected by and hosted on G2.com.

The initial configuration takes time. Because there’s a wide range of features, it also takes more time to understand them and put them into use. Review collected by and hosted on G2.com.

it helps me manage clinic work, staff coordination, and health education related activities from one place in a simple way. i work as a Dietician nd Nutritionist, manage a homeopathy clinic, and also create health awareness content for social media, so handling daily work properly is important for me. i regularly use features like attendance tracking, leave management, employee records and time tracker during day to day work. The time tracking feature is specially useful while managing patient consultation timings, wellness webinar preparation, follow-up work and content planning activities. It helps keep work more clear and properly managed during busy schedules. Employee information, approvals and documents also stay easy to access whenever needed.

the platform feels simple to use and implementation was not difficult for me even without much technical knowledge. Performance has been smooth in regular use and the system works well while handling different activities together. i also like that many HR related tasks can be managed from one platform instead of using multiple tools separately. I use it quite frequently for staff handling, internal coordination and planning wellness related activities. Overall, Zoho People feels practical and genuinely useful for keeping healthcare and content related work more organized and easier to manage. Review collected by and hosted on G2.com.

most features are easy to understand, some settings related to workflows and permissions can feel little confusing in the beginning until everything is properly set according to daily work needs. sometimes while checking attendance logs, time entries and approvals together, I need to open multiple sections before finding the exact update I am looking for. During busy clinic work I prefer some information to be visible little more directly from the dashboard itself. Review collected by and hosted on G2.com.

The best thing about it is the clarity it provides while I’m using it, and the interactions with the tabs are easy to navigate. Review collected by and hosted on G2.com.

Sometimes it feels kind of empty. I’m not sure why, but it seems like there isn’t much to do. Review collected by and hosted on G2.com.