--- title: Chrome Remote Desktop Reviews meta_title: 'Chrome Remote Desktop Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 53 reviews by the users' company size, role or industry to find out how Chrome Remote Desktop works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 53 scale: '5' date_modified: '2026-11-11' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Chrome Remote Desktop Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

5 months

User Insights

Average based on 53 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Chrome Remote Desktop Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Chrome Remote Desktop, and what problem is it built to solve?

Chrome Remote Desktop is used to connect to and control computers remotely. Users rely on it to access files and applications or troubleshoot a device without being physically near it.

What company sizes and industries is Chrome Remote Desktop the best fit for?

Chrome Remote Desktop’s strongest fit in practice appears across small businesses, mid-market organizations, and enterprises, with use concentrated in technology and education-related fields.
  • Small businesses: A prominent segment, including teams using it for remote access and technical support.
  • Mid-market organizations: A recurring fit for supporting colleagues and accessing work computers from elsewhere.
  • Enterprises: Also represented, including remote support and access in education and IT settings.
  • Technology and education: Computer and network security, computer software, IT services, and education are recurring industry settings.

What customer support options does Chrome Remote Desktop provide, and how do users find the overall support experience?

The support experience can be difficult when users need help. Support is described as limited, with forum-based guidance that can be inconsistent; no specific support channels are supplied here.

Chrome Remote Desktop Reviews (53)

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Reviews

Chrome Remote Desktop Reviews (53)

View 1 Video Reviews
4.2
53 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Farming
AF
Verified User in Farming
Mid-Market (51-1000 emp.)
Originally submitted 4/8/2026
"Effortless Remote Control"
5/5
What do you like best about Chrome Remote Desktop?

Being able to remotely control any user’s computer without requiring them to create an account, and being able to save credentials for logging in later, makes it very user-friendly. The ability to use multiple platforms to connect is great. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

If I log out of any other Chrome account, it also logs me out of Chrome Remote Desktop. Review collected by and hosted on G2.com.

Vivek S.
VS
Vivek S.
Software Engineer
Small-Business (50 or fewer emp.)
"Chrome Remote desktop review, No Third-Party Apps Needed"
4/5
What do you like best about Chrome Remote Desktop?

It support on every system, no third party app required. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Everything is fine, nothing for disliking. Review collected by and hosted on G2.com.

Jenn G.
JG
Jenn G.
Manager
Computer & Network Security
Small-Business (50 or fewer emp.)
"Free, Easy to Use, and Hassle-Free Login Experience"
4/5
What do you like best about Chrome Remote Desktop?

It is free! Easy to use and login too. Can use it anywhere Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Nothing so far. I think this is great to use. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Make it easy and use Chrome Remote Desktop"
4.5/5
What do you like best about Chrome Remote Desktop?

The simplicity of remotely connecting to another device, whether previously set up or for the first time, is pretty effortless. Getting a device set up to administer it later is easy in like three steps. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Honestly, remembering the PIN I used for a remember/previously set up device is the hardest thing about using Chrome Remote Desktop. Review collected by and hosted on G2.com.

Jeffrey K.
JK
Jeffrey K.
VICE PRESIDENT OF HUMAN RESOURCES
Enterprise (> 1000 emp.)
"GOOGLE CHROME REMOTE DESKTOP"
5/5
What do you like best about Chrome Remote Desktop?

SCREEN SHARING WITH OTHERS FOR COLLABORATIONS. REMOTE SUPPORT ALLOWS PERSONNEL TO REMOTELY OPERATE A USER'S DEVICE Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

UNABLE TO PRINT REMOTE FILES TO A LOCAL PRINTER. NO CHAT CAPABILITY. Review collected by and hosted on G2.com.

Ho'omana Nathan H.
HH
Ho'omana Nathan H.
International Teaching Assistant (ITA) Program Coordinator
Mid-Market (51-1000 emp.)
"A simple and satisfactory but imperfect (and less secure) approach to remote management"
3.5/5
What do you like best about Chrome Remote Desktop?

Chrome Remote Desktop is SUPER easy to set up, for you and for your end users, especially if Chrome is already widely integrated within your organization. It's got a good range of features for general remote access, and is easy to set up for single-time use, or for continued access to a remote machine. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Unfortunately, as with many Google products, quality support is pretty limited from Google's end. Most of the support you'll find is user-based and housed on the Google forums, and these responses are sometimes conflicting, especially if there are time differences. Review collected by and hosted on G2.com.

AA
Ashik A.
Mid-Market (51-1000 emp.)
"Awesome Extension I ever Sees."
3.5/5
What do you like best about Chrome Remote Desktop?

Low latency accessing the computer on other side, and low data consumed to perform a task. Implemented in few seconds. Low frequency of use the CRD. I didn't aware of customer support, since I didn't face any problems. Ease of Integration with other devices as well, fast connecting. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Not mean dislike, it would be better to have mobile access as much easier. I didn't use the customer support, it would be better to provide the 24/5 on weekdays. Include to take the control of Android using a CRD as additional features. Review collected by and hosted on G2.com.

MA
Majid A.
Majid Abdul Malik
Mid-Market (51-1000 emp.)
"Great for quick remote access to provide support/assistance"
5/5
What do you like best about Chrome Remote Desktop?

Quick access without app installation, simply login using chrome browser to access remotely. Running the first time setup is also quick simple and easy. No technical support required, anybody with basic computer knowledge can configure. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Sometimes due to connection speed the quality is bit reduced but there is option to optimize the connection for speed & quality. Review collected by and hosted on G2.com.

Md Nazmul H.
MH
Md Nazmul H.
Professional Freelancer
Small-Business (50 or fewer emp.)
"The best way to control my PC"
3.5/5
What do you like best about Chrome Remote Desktop?

In any situation when I am out I can control my home PC through my phone and keep my PC running, sometimes I can have PC sex if someone else is working or accessing my PC while I am out. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

It's not always possible to stay online when outside, I think it's better to keep its access control online as well as offline. Review collected by and hosted on G2.com.

Apeksha S.
AS
Apeksha S.
Marketing Associate
Small-Business (50 or fewer emp.)
Originally submitted 12/28/2023
"Great Problem Solver"
5/5
What do you like best about Chrome Remote Desktop?

I would 100% recommend using Chrome Remote Desktop to anyone who ever has had the need to access a file on a device which was away from them. You can now access files remotely. Really easy to set up and use. I am no longer worried about carrying all my devices with me. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

There is nothing I dislike about Chrome Remote Desktop. Highly Recommended. Review collected by and hosted on G2.com.

Questions about Chrome Remote Desktop? Ask real users or explore answers from the community

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GU
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What is Chrome Remote Desktop used for?

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GU
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Last activity over 4 years ago

What can Chrome Remote Desktop do?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

5 months

Perceived Cost

$$$$$
Chrome Remote Desktop Comparisons
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