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Teams Essentials

$4.80
1 User Per Month

Microsoft Teams Integrations

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Microsoft Teams Reviews (17,828)

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Reviews

Microsoft Teams Reviews (17,828)

View 70 Video Reviews
4.4
17,828 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and seamless integration with Microsoft 365, which simplifies communication and collaboration across teams. The platform's ability to centralize chats, meetings, and file sharing in one place enhances productivity and organization. However, some users note that it can be resource-intensive, leading to occasional performance issues.

Pros & Cons

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Ceci M.
CM
Executive Operations Assistant
Mid-Market (51-1000 emp.)
"Easy Navigation and Seamless Calling for Remote Work"
What do you like best about Microsoft Teams?

That everything is easy to access on the left hand side of the screen, and quickly can swap between chats & calendar, for example. I also like being able to call/videoconference from the chat. Being a remote employee as I am, makes sometimes difficult to use the telephone to reach my co-workers. I like to keep visible my calendar at all times on one side of the screen so I keep track of my pendings and meetings. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I find the alert & sounds not very loud or visible. Sometimes I miss messages that I see minutes after when I check my screen. Review collected by and hosted on G2.com.

Tim B.
TB
Director of Operations
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Connect with your team, your family, or anyone else. Wherever they may roam!"
What do you like best about Microsoft Teams?

Microsoft Teams is a great program on the market if you are looking for something to replace Slack, Zoom, Skype, or one of the many other products that recently flooded the internet due to COVID-19. When it comes to Microsoft Teams, some of the things that they do really well would be the fact that this program integrates really well on a Microsoft Windows PC, as well as with any other Microsoft programs in general. The connectivity is OK. It certainly isn't something that I would say they are the best at, but it is better than some of their competitors, for sure. Being able to share documents, pictures, or files within the program is also something that I really like. I use Teams daily, and one of the things that makes it so incredibly easy to use is how intuitive it is. It's obvious that the core features, functionalities, integrations, and implementation efforts were all clearly well thought out. Getting our department set up on Teams was a breeze. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

For Microsoft Teams, there are not a lot of things that I can say that I dislike. There are definitely some things that could be improved upon as time goes by, but for what this program is right now in a sea of other video conferencing apps, I have to say that they are doing a good job. The video quality at times can get a little spotty depending on a user's signal or network, connection speeds, and congestion on the platform. All of this, combined with the fact that Microsoft Teams can be pretty CPU-heavy on a system, makes it one of the programs I have on my computer that is downright resource or power-hungry. I'd love to see them lighten the platform a bit, without taking away any of the essential functionality. Review collected by and hosted on G2.com.

Mirko N.
MN
Collaboratore esterno
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Powerful all-in-one collaboration tool that keeps teams connected and organized"
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it brings communication, collaboration, and project coordination together in one place. Its smooth integration with Microsoft 365 apps like SharePoint, OneDrive, and Outlook makes it simple to share files, schedule and manage meetings, and collaborate in real time without constantly switching between different tools. I also appreciate the structured channel system, which helps keep conversations organized and, in turn, supports better team productivity and transparency. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One of the main things I dislike about Microsoft Teams is that it can sometimes feel slow and resource-heavy, especially when I have multiple channels, chats, and integrations active at the same time. Notifications can also get overwhelming and hard to manage, which makes it easy to miss important messages among the noise. On top of that, the file management experience can be confusing: files end up spread across different places like chats, channels, and SharePoint, so it often takes longer than it should to find what I need. Review collected by and hosted on G2.com.

Saloni G.
SG
Freelance Proofreader
Enterprise (> 1000 emp.)
"Simple UI with Seamless Microsoft Integrations for Meetings Anywhere"
What do you like best about Microsoft Teams?

The best thing about it is that it’s not complex at all. It has a simple UI that basically does everything, so it’s easy to use and navigate. I also like its integration with other Microsoft tools like Outlook, Webex, OneDrive, Copilot, and many more, which reduces the time spent switching from one platform to another. Easy meeting access and calendar integration also help me keep track of upcoming meetings.

Another good part is that we can use it on any device. No matter where you are, you can still access it on your phone and attend meetings from almost anywhere, which has helped reduce travel time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It glitches a lot. The overall working of Teams isn’t very smooth, and the software lags many times. It also often doesn’t notify me about messages. I’m already logged in through the company, so I don’t have to add a password, but despite that it randomly logs me out, which is pretty annoying. Another major issue is the video and audio glitches. Most of the time we face problems with unclear voice or video. Since we work on Teams daily, these small glitches quickly become a bigger problem. Customer support is also pretty average; their solutions aren’t always helpful, and they can take time. Review collected by and hosted on G2.com.

Nayre Z.
NZ
Transport specialist
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how seamlessly it brings chat, video meetings, file sharing, and collaboration into one place. It makes communication within a team much more organized compared to juggling multiple separate tools.

I also appreciate its integration with other Microsoft 365 apps like Word, Excel, and SharePoint, which makes real-time collaboration on documents very efficient. The ability to create dedicated channels for different projects or departments helps keep conversations focused and easy to track. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel overwhelming, especially with too many channels, notifications, and overlapping conversations. Important messages can easily get buried if notifications aren’t managed carefully.

It can also be resource-intensive and occasionally slow, particularly on older devices. Additionally, the file organization structure—since it’s tied to SharePoint and OneDrive—can be confusing for users who aren’t familiar with how Microsoft’s ecosystem works. Review collected by and hosted on G2.com.

Priyanka P.
PP
manager
Small-Business (50 or fewer emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its all-in-one collaboration platform. It combines chat, video meetings, file sharing, and task coordination in one place, making teamwork more organized and efficient. The integration with Microsoft 365 apps like Word, Excel, and Outlook makes it easy to collaborate on documents without switching between multiple tools. I also appreciate the ability to create channels for different projects, which helps keep conversations structured and easy to follow. The meeting features such as screen sharing, recording, and live collaboration are especially useful for remote and hybrid work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel slow and cluttered, especially when many channels and chats are active. Finding older messages or files is not always intuitive, and the search function could be more accurate. Notifications can also become overwhelming if they are not carefully managed. Occasionally, the app may lag or use a lot of system resources, which can affect performance during meetings. Review collected by and hosted on G2.com.

AA
Software Licensing Specialist
Mid-Market (51-1000 emp.)
"Intuitive, Streamlined Collaboration with Seamless Microsoft 365 Integration"
What do you like best about Microsoft Teams?

What stands out most about Microsoft Teams is how intuitive it becomes once properly structured. The interface is clean, and organizing conversations into teams and channels makes collaboration much more manageable compared to long email threads. For daily communication, meetings, and file sharing, it feels streamlined and centralized.

In terms of ease of implementation, setup is relatively straightforward, especially for organizations already using Microsoft 365. User provisioning, permissions, and policy management integrate smoothly with existing admin controls, which reduces deployment complexity.

Microsoft Teams is something we use daily for chat, meetings, internal collaboration, and document sharing. The frequency of use is high because it replaces multiple tools messaging apps, video conferencing platforms, and basic file-sharing systems.

Feature-wise, it offers a wide range including video meetings, screen sharing, file collaboration, calendar integration, breakout rooms, live captions, and app integrations. The depth of features supports both small team communication and enterprise-level collaboration.

Integration is one of its strongest areas. It connects seamlessly with Outlook, SharePoint, OneDrive, and other Microsoft 365 applications, and it also supports third-party app integrations. This reduces friction between workflows and improves productivity.

Customer support has been reliable in our experience. Documentation is extensive, and issues are usually resolved through admin support channels or knowledge base resources.

Overall, it’s a comprehensive collaboration platform that balances usability, functionality, and integration within an enterprise environment. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One of the main challenges with Microsoft Teams is that it can feel overwhelming, especially for new users. The number of features and nested settings sometimes makes navigation less intuitive, particularly when managing multiple teams and channels at scale. Without proper structure and governance, conversations and files can become difficult to track.

Performance can also be inconsistent. On lower-spec devices or during large meetings, the application may consume significant system resources, which can lead to lag or slower responsiveness. Additionally, search functionality, while useful, does not always return the most relevant results quickly when looking for older messages or files.

Another area for improvement is notification management. With high daily usage, notifications can become excessive and require manual fine-tuning to avoid distractions. While customization exists, it takes time to configure effectively.

Lastly, deeper reporting and analytics features could be more accessible without requiring advanced admin configuration or additional tools. Overall, while the platform is powerful, optimizing usability and performance would enhance the experience further. Review collected by and hosted on G2.com.

Jacob P.
JP
Senior Associate
Mid-Market (51-1000 emp.)
"Microsoft Teams Keeps Chats, Files, and Meetings Seamlessly Organized"
What do you like best about Microsoft Teams?

Microsoft Teams makes it easy to keep conversations, files, and meetings in one place, so collaboration feels seamless and organized. I like how quickly I can jump between chats, channels, and video calls without losing context or momentum. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can feel a bit cluttered at times, especially when notifications pile up across chats, channels, and teams. I also find that meetings and file navigation can lag or feel unintuitive, which slows down the workflow. Review collected by and hosted on G2.com.

Trijita  G.
TG
Data partner
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub That Keeps Work Organized"
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it keeps everything in one place. Instead of bouncing between email, chat apps, and file-sharing tools, I can message my team, join meetings, and collaborate on documents within the same platform, which makes my day-to-day work feel much more organized.

I also appreciate how smoothly it connects with other Microsoft 365 tools like Outlook, SharePoint, and OneDrive. Scheduling meetings is straightforward, files are easy to find and access, and setting up different channels for projects helps keep conversations on track and focused. Even with all the features it offers, it’s still fairly easy to learn. Screen sharing, meeting recordings, breakout rooms, and app integrations all add up to a strong all-in-one solution for teams of any size. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I like most about Microsoft Teams is that it keeps everything in one place. Rather than bouncing between email, chat apps, and file-sharing tools, I can message my team, join meetings, and collaborate on documents in the same platform, which makes my day-to-day work feel much more organized.

I also appreciate how seamlessly it connects with other Microsoft 365 tools like Outlook, SharePoint, and OneDrive. Scheduling meetings is straightforward, and files are easy to locate and access when I need them. Setting up different channels for projects also helps keep conversations focused and on track. Even with all the features it offers, it’s still fairly easy to learn and use. Screen sharing, meeting recordings, breakout rooms, and app integrations come together to make it a strong all-in-one solution for teams of any size. Review collected by and hosted on G2.com.

vishal g.
VG
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Best Team Collaboration Tool"
What do you like best about Microsoft Teams?

What stands out to me about Microsoft Teams is how deeply it integrates with Microsoft 365. Chat, meetings, and file sharing all live in a single platform, which makes it easier to keep everything in one place. Channels help keep conversations organized by topic or project, so discussions don’t get lost. Files are automatically stored in SharePoint, which supports smoother collaboration and makes it simple to find and work on shared documents. Scheduling meetings through Outlook also feels seamless. It scales well for large organizations and includes strong security controls. Overall, it centralizes communication and collaboration without needing multiple separate tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It can feel resource-heavy and slow, especially on lower-spec machines. As teams and channels grow, the interface can start to feel cluttered and harder to navigate. Notifications can also be overwhelming, and the default settings don’t always feel well tuned. Search is inconsistent and doesn’t always surface what I expect, especially compared to competitors. There are also too many overlapping features (Chat vs Channels vs Posts), which can be confusing and make it unclear where certain conversations should live. External collaboration with guests isn’t always frictionless, either. Overall, it’s a powerful tool, but it isn’t always intuitive. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
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Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Live Chat
Scheduling
Recording
Participant Permissions
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Microsoft Teams