Salesloft Reviews & Product Details

I use Salesloft to create email marketing campaigns targeting our ideal customer profiles and for forecasting and data intelligence. I find Intent Data very valuable. Salesloft allows us to do outbound at scale without sacrificing the quality of outreach. I love that it allows us to input customization in our messaging, which leads to a higher response rate. I also appreciate how it syncs with Salesforce and Zoominfo, as the synchronization is quick, accurate, and reflective, making it very valuable to us. The initial setup was pretty easy; we just needed to align IT and sales operations and consult our sales team on the most important settings. Review collected by and hosted on G2.com.

Maybe they could present other tools as complimentary that incorporate into their sequences like a TikTok or feed of the marketplace options. Review collected by and hosted on G2.com.

Salesloft is a brilliant outreach approach that helps in sales engagement and ensures proper business follow up

The tool increases sales productivity where routine tasks are highly automated and handled seamlessly

Salesloft works closely with major business systems including CRM help desk and customer support services

The software is brilliant in performance management, helping users capture clients insights through email communication and clicks control

Salesloft has centralized all our services and this incudes the interactions efficiency and sales team performance

The tool has flexible email templates that helps us personalize the content we share with our customers and our stakeholders Review collected by and hosted on G2.com.

Salesloft has price structure issues and the tool lacks transparency in terms of subscription fees

Salesloft has no control on dialer issues, where it faces some audio problems or call glitches Review collected by and hosted on G2.com.

Salesloft has demonstrated it robust capabilities in outreach, where it automates diverse communication channels to make proper customer follow up

Most of repetitive tasks keeps employees busy but Salesloft saves them from this kind of stress and establishes automated relationships building

The coordination that Salesloft has with help desk and CRM facilitates in data synchronization, and no struggle in manual data entry

The outreach of the prospective or actual clients is useful in lead management and facilitation of business communication

Salesloft works in multi channels, including emails, socials, calls and they all work together Review collected by and hosted on G2.com.

Salesloft lacks robust dialing capabilities or options, from call routing and handling diverse calls forwarding issues

The tool has significant instances of instabilities, and this slows down the efficiency of the business workflow Review collected by and hosted on G2.com.

Salesloft has automated and resourceful outreach option that simplifies the engagement process with clients and all stakeholders

The software facilitates the scheduling of sales activities and engagement, where it tracks all the progress of this practices

Salesloft is robust in working closer with CRM, snd it ensures customer data is always synchronized and well stored and in case some access is needed, there is easy retrieval

The tool tracks all forms of communication from emails, replies, calls, she clicks, giving users a specific insight concerning customers and prospects

There is high volume outreach from Salesloft due to its automated communication plans Review collected by and hosted on G2.com.

Salesloft lacks AI powered dialer, which affects the quality of communication in a company

The tool is poor in adapting complex segmentation, which can help businesses to get the most efficient communication plans Review collected by and hosted on G2.com.

The product is very effective in sales engagement and makes it possible for us to drive more revenue.

It is a very intuitive and flexible sales software especially to small businesses and companies with tight budgets.

Effectiveness of the software in business opportunity management, analytics and forecasting.

Salesloft is very customizable to meet specific business needs and objectives.

It very well suited in managing outbound sales and improving customer response rate.

Customer support service of the software are topnotch they respond on time. Review collected by and hosted on G2.com.

A lot of the software features have met our needs. The only issue is the steep learning curve of the product that hinders effective implementation especially to unexperienced users. Review collected by and hosted on G2.com.

Salesloft is highly valued for its ability to streamline sales engagement by consolidating outreach across email, phone, and LinkedIn InMail into one platform. It combines automation with personalization through tailored cadences, enabling reps to scale outreach without losing the human touch. Robust analytics provide visibility into key metrics like emails sent, calls logged, and meetings booked, helping teams optimize performance. Seamless integration with CRMs such as Salesforce and secure OKTA-based access ensures smooth workflows, while compliance features like Do Not Contact tagging support GDPR adherence and maintain audit trails. Overall, Salesloft enhances efficiency, accountability, and personalization for modern sales teams. Review collected by and hosted on G2.com.

Salesloft has a few notable drawbacks that can impact user experience. Frequent issues include email and calendar disconnects, which require repeated reconnections and disrupt workflows. Users have also reported outages where emails appear as failed in Salesloft despite being sent through Outlook, creating confusion and extra verification steps. Additionally, past security concerns involving integrations raised questions about vendor transparency and reliability. Compliance processes, such as managing Do Not Contact tags and GDPR requirements, can be cumbersome, involving multiple manual steps for proper documentation and audit trails. These challenges highlight areas where Salesloft could improve stability, security, and ease of compliance management. Review collected by and hosted on G2.com.

I love how easy Salesloft is to use with its friendly interface, allowing me to organize my day exactly as I want. Creating cadences is straightforward, which helps me be more proactive by knowing exactly when to contact leads. The automation feature for sending emails is fantastic as it saves me time, allowing me to focus on other important tasks. Also, the initial setup was incredibly easy compared to other software like Salesforce, making it convenient and quick to get started without a lot of manual intervention. Review collected by and hosted on G2.com.

I feel that Salesloft lacks an auto-dialer feature that would automate the process of making calls. Currently, the process requires manual dialing, which I find inefficient. Having an automatic dialing function, with an easy pause option, would greatly enhance the calling experience and improve productivity. Review collected by and hosted on G2.com.

I use SalesLoft every single day. It helps me stay organised and on top of what I have to do: who I need to contact, when I need to call, and which leads to follow up with. Having everything inside one platform — from lead lists to call tools to email sequences — means I don’t lose time switching apps, hunting down a phone number or forgetting what I promised to do next.

One of the biggest upsides is how it keeps my outreach consistent and efficient. I can build cadences (email → call → LinkedIn touch) and follow them without reinventing the wheel each time. Review collected by and hosted on G2.com.

One thing I dislike about SalesLoft is that I often have to refresh the page for updates to appear. For example, after making changes or completing a task, I don’t immediately see the update reflected until I refresh manually, which can interrupt my workflow.

Another thing I wish were improved is the visibility of cadence history. Right now, it’s easy to see if a contact is currently active in a cadence, but there’s no clear way to tell if that person has previously gone through one — or when they were added or completed it. Having a timeline or quick indicator showing a contact’s past cadence activity (with dates) would make it much easier to track engagement history and avoid re-adding the same person by mistake. Review collected by and hosted on G2.com.

Salesloft helps me manage and scale my outreach efficiently. I like how it integrates smoothly with Salesforce and LinkedIn, allowing me to personalize cadences, automate follow-ups, and track engagement all in one place. The analytics and activity dashboards make it easy to measure performance and optimize messaging. It’s become an essential part of my daily workflow for prospecting and pipeline generation. Review collected by and hosted on G2.com.

At times, sync delays between Salesloft and Salesforce can cause minor data mismatches, especially with updated contact fields. The reporting filters could also be more flexible for granular analysis by campaign or account. Other than that, it’s very reliable and continues to improve with each update. Review collected by and hosted on G2.com.

Salesloft has made cold calling much more efficient for me. Since I started using it, I can complete at least 20 to 30 more calls each day. All of the features are straightforward and user-friendly, so it doesn't take much time to become comfortable with the software. I also really appreciate how smoothly it integrates with Salesforce. Review collected by and hosted on G2.com.

There is not much I do not like. Every once and a while it can be a bit slow in loading up. But I am being very nit-picky, I have no complaints. Review collected by and hosted on G2.com.