Microsoft Teams

By Microsoft

4.4/5(19,342)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19342 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Microsoft Teams Reviews (19,342)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (19,342)

View 70 Video Reviews
4.4
19,342 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration and productivity by allowing easy access to files and tools in one platform. The ability to conduct meetings, share files, and communicate effectively in a single interface is highly valued. However, some users note that it can be resource-heavy, leading to occasional performance issues.

Pros & Cons

Generated from real user reviews
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Rakesh A.
RA
Rakesh A.
Senior Project Associate
Enterprise (> 1000 emp.)
"One Platform to Rule Teamwork"
5/5
What do you like best about Microsoft Teams?

A few specific things stand out:

Threaded conversations inside channels keep discussions tied to projects or teams, so information is easier to find later than in long email chains.

Deep Microsoft 365 integration is genuinely useful — editing Word, Excel, PowerPoint, or SharePoint files directly in Teams saves a lot of context switching.

Meetings are tightly integrated with chat, calendars, recordings, transcripts, and notes. Being able to search meeting transcripts later is a huge productivity boost.

Cross-device continuity is solid. You can move between desktop, mobile, and web without losing much workflow.

Collaboration features like co-authoring documents and persistent chat make remote teamwork feel more organized than traditional conferencing tools.

Enterprise controls are strong for larger organizations — permissions, compliance, security, and integrations are a big reason companies standardize on it. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

File management quirks: While Teams integrates with SharePoint and OneDrive, navigating where files are stored or how they’re shared can be confusing.

Meeting experience: Some users find the interface cluttered compared to competitors like Zoom, especially when managing breakout rooms or large meetings.

Search limitations: Searching for past messages or files isn’t always as fast or accurate as people expect. Review collected by and hosted on G2.com.

Abhishek S.
AS
Abhishek S.
Executive-Business Development ( Export)
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams: All-in-One Communication Solution"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it brings chat, meetings, video calls, file sharing, and collaboration into one platform, making communication much more organized. Before using Teams, we relied on multiple applications for messaging, meetings, and document sharing, which often caused delays and confusion. Now everything is available in one place, helping us respond faster and collaborate more efficiently. The interface is clean and easy to navigate, and it integrates seamlessly with Microsoft Outlook, Excel, Word, PowerPoint, OneDrive, and SharePoint, making it simple to access and edit files during meetings. The platform performs reliably with good call quality and stable video conferencing. Features like meeting recordings, screen sharing, live chat, and AI-generated meeting summaries save time and improve productivity. The onboarding process was straightforward, and because it is part of the Microsoft 365 ecosystem, it offers excellent value for businesses looking to improve team collaboration and communication. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It's a reliable tool, but the app can occasionally be slow, and searching for older chats or files could be more intuitive. Improving performance would make the experience even better. Review collected by and hosted on G2.com.

KG
Karl Jim G.
Compliance and Credential Specialist
Enterprise (> 1000 emp.)
"Microsoft Teams: Essential Daily Workflow with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

I use Microsoft Teams every day for work, and it has become an essential part of my workflow. It makes communication with coworkers quick and organized through chats, channels, and video meetings. I also like how it integrates with Microsoft 365 apps like Outlook, OneDrive, and SharePoint, making it easy to share files and collaborate on documents without switching between multiple applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One area where Microsoft Teams could improve is its performance. It can occasionally feel slow to load, especially when switching between chats, channels, and meetings. The search function also doesn't always return the most relevant results, making it difficult to find older conversations or files quickly. Review collected by and hosted on G2.com.

Adham A.
AA
Adham A.
Associate
Accounting
Enterprise (> 1000 emp.)
"Easy, Reliable Remote Collaboration with Seamless Office 365 Integration"
3.5/5
What do you like best about Microsoft Teams?

Microsoft Teams is awesome for keeping our entire remote team connected. The chat and video call features are super easy to use, and they rarely drop. I also really love how it’s integrated with Office 365—we can literally edit Excel sheets right inside our chat windows. It saves us a ton of time because we’re not switching between apps all day. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The biggest issue for me is how much RAM it uses. It literally slows down my whole computer whenever it’s running. On top of that, searching for old messages is a total pain—the search bar just doesn’t give the right results half the time. Plus, switching between different company accounts takes way too long and makes the whole experience feel sluggish. Review collected by and hosted on G2.com.

Ashish K.
AK
Ashish K.
Campus Ambassador
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable Video Calls and Screen Sharing with Useful Captions and Recordings"
2.5/5
What do you like best about Microsoft Teams?

The video calls and screen sharing just work. I use Teams for my college group projects and online classes, and it's honestly reliable — no random drops, audio stays clear even on meh internet. Having chat, calls, and file sharing in one place saves me from jumping between apps. The meeting recordings and auto-captions are genuinely useful when I miss something in a session. and also recently i conclude one of my internship meeting through it the design is so good and also it blend very fastly with gmail and aprt from that its free plan aw swell as paid plan is also better and the cx support team do reply on time and the integration of ai is mid helpful Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

its bit slow to work like the fastenest is required Review collected by and hosted on G2.com.

Pavitheren K.
PK
Pavitheren K.
Network Engineer
Enterprise (> 1000 emp.)
"Excellent collaboration platform for enterprise ."
4.5/5
What do you like best about Microsoft Teams?

As a TAC engineer, I rely on conferencing tools like Microsoft Teams, Webex, Zoom, and others every day. What really stands out about Teams is how seamlessly it integrates with Microsoft 365 and other applications. It's a real lifesaver in day-to-day work. The interface is clean and straightforward, making it easy to navigate, and the AI-powered meeting transcripts are incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The only drawback is that the application can be resource-intensive, and the remote access feature can sometimes be unreliable. During troubleshooting sessions with customers, I occasionally lose access to their device unexpectedly, forcing me to rely on the customer to perform troubleshooting steps. This sometimes leads to customer frustration. Review collected by and hosted on G2.com.

javed k.
JK
javed k.
sales
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Accessible and Reliable: Microsoft Teams Makes Meetings and File Sharing Easy"
5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft emails that it has accessible to all the people as everyone is a window user all the it works good on Mac as well and sharing files and having a team meetings is really good the quality of video qualities are also good and you can even share screen and have a really nice conversation with their also you can I share remote access with the match well it is a really nice software Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It's it's really hard to think about the things which I don't like about Microsoft teams because it's almost a perfect software all the when writing text message they could be a better tools to bold and change the size of the text on the computer Review collected by and hosted on G2.com.

Ragna H.
RH
Ragna H.
Travel Consultant
Small-Business (50 or fewer emp.)
"Microsoft Teams: All-in-One Collaboration with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings chat, video meetings, file sharing, and collaboration together in one platform. Its smooth integration with Microsoft 365 apps like Outlook, Word, Excel, and OneDrive makes it simple to communicate, share documents, and collaborate in real time without constantly jumping between different tools. I also find the organized channels, meeting options, and dependable screen sharing helpful for keeping projects on track and team communication efficient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that it can sometimes feel resource-intensive, particularly during large meetings or when I’m running multiple applications at the same time. The interface can also get cluttered with chats, channels, and notifications, which makes it harder to quickly locate important conversations. On top of that, the search function and file organization aren’t always as intuitive as I’d expect, and that can occasionally slow down productivity. Review collected by and hosted on G2.com.

Dawn F.
DF
Dawn F.
IT Manager
Mid-Market (51-1000 emp.)
"Great for multiply offices and remote workers!"
5/5
What do you like best about Microsoft Teams?

Teams works great for phone calls and conference calls. I really like the apps you can use with it, and I love how easily I can transfer a call between devices—for example, I can answer on my cell phone and then switch over to my laptop without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I wish Teams calls came with more comprehensive reports that you didn’t have to pay extra for. Or more custom reports that you could create yourself. Review collected by and hosted on G2.com.

Desmond N.
DN
Desmond N.
Supervisor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub That Keeps Our Team Connected"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it brings communication, meetings, file sharing, and collaboration into one platform. It makes it easy to work with colleagues in real time, organize conversations by teams and channels, schedule meetings, and access shared documents without switching between multiple apps. This improves productivity and keeps everyone connected, whether working in the office or remotely. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that it can sometimes be slow and use a lot of system resources, especially on older computers. Notifications can also become overwhelming in busy teams, making it easy to miss important messages. Finding older conversations or files can sometimes take more time than expected. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Thabang M.
TM
Thabang Masango
•
Last activity about 2 months ago

How do you manage Teams performance, notifications, and finding older messages/files?

GU
Guest User
•
Last activity 3 months ago

What software do you need for Microsoft teams?

10 Upvotes
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Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Real-Time Chat
Scheduling
Video Call Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,342)