Microsoft Teams

By Microsoft

4.4/5(19,267)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19267 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Microsoft Teams Reviews (19,267)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (19,267)

View 70 Video Reviews
4.4
19,267 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration by allowing easy access to files and tools in one platform. The reliable communication features, including chat, video calls, and screen sharing, contribute to efficient teamwork. However, many note that the app can be resource-intensive, leading to performance issues on older devices.

Pros & Cons

Generated from real user reviews
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Sujay J.
SJ
Sujay J.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Powerful Collaboration Tool with a Slight Learning Curve"
4/5
What do you like best about Microsoft Teams?

Microsoft Teams is a great tool for remote team collaboration. It combines communication tools for chat, meetings, and file sharing and enables remote teams to collaborate seamlessly. The integration with Outlook and other Apps in Microsoft 365 goes a long way. Not having to swap tools to chat, call, or co-edit documents saves so much time. For day-to-day online working, it’s a dependable and helpful platform. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

MS Teams can be a bit slow, messy and tedious with multiple chats and channels. Searching for old conversations or files is frustrating. The UI is not user friendly but powerful. The notifications are overwhelming and there is too much overlap between the features. In case of 2FA security for client environments one can face a lot of issues especially. Performance tends to drop in lengthy meetings. And with screen sharing the app is slow and the system is sluggish.

Overall, Teams is a good product, but the UI changes often and the deep menu structures can make simple things take longer than Review collected by and hosted on G2.com.

Vamsi P.
VP
Vamsi P.
Recruitment Lead
Staffing and Recruiting
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams Makes Recruiting Communication and File Sharing Effortless"
4.5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how much easier it makes my day-to-day recruiting work. I use it to communicate with my team, discuss candidates, join interviews and other meetings, and quickly share resumes or other files when needed. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes Teams feels a bit busy or cluttered when I’m in a lot of chats and groups at once. Because of that, it can take a while to track down an older message or a file I shared earlier. I also find that some features aren’t very obvious at first, so it takes time to figure out where they are and how to access them. Review collected by and hosted on G2.com.

Karthick K.
KK
Karthick K.
Team Lead GIS
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it combines chat, meetings, and file sharing in one place, making collaboration more organized and efficient. Its seamless integration with Microsoft 365 tools allows easy document editing and workflow management without switching apps. The platform also offers reliable meeting features like screen sharing and recordings, which help teams stay connected and productive. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that it can feel slow and cluttered, especially with many channels and notifications, making it harder to find important information quickly Review collected by and hosted on G2.com.

Abhay S.
AS
Abhay S.
Team Leader
Internet
Enterprise (> 1000 emp.)
"Seamless Outlook & Power Apps Integration for Easy Automations"
5/5
What do you like best about Microsoft Teams?

The most helpful part is the integration with Outlook and Power Apps, which makes it really easy to build automations or use AI bots that do the work for you whenever needed (for example, scheduling). The interface is simple and easy to use, and it doesn’t lag compared to other meeting platforms. Other features like notes, polls, etc. are also great, and you can use them in GCs to reach consensus more easily. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Scheduling messages on Teams channel doesn't work properly sometimes and need to be worked upon. Other than that while using power app with team you can't mention or @ anyone in the chats via flow. but this can be done in channel. Review collected by and hosted on G2.com.

Diksha S.
DS
Diksha S.
Co-Founder
Mid-Market (51-1000 emp.)
"Centralized Communication and Smooth Collaboration in One Place"
4.5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how effectively it centralizes our day-to-day communication. Rather than bouncing between three separate apps for messaging, jumping on video calls, and sharing project documents, everything happens within a single interface. It also keeps our ongoing project conversations neatly organized by channels, which saves me a lot of time each day. I especially like that my team can open and co-edit live Excel sheets or presentation decks right inside a chat window, without having to download files locally. Overall, it makes cross-functional collaboration feel extremely fluid. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The platform can be pretty demanding on system resources, especially RAM and CPU. I’ve noticed that when I have several background apps running during a large video call with screen sharing enabled, my laptop can occasionally start to lag. Overall, the optimization could be improved to deliver smoother performance on standard hardware. Review collected by and hosted on G2.com.

VS
Vishal S.
Senior Executive - Recruitment
Mid-Market (51-1000 emp.)
"Excellent tool for Candidate Interviews with Great Integrations and Support"
5/5
What do you like best about Microsoft Teams?

This is one of the best tools for quick and easy interaction with candidates. It provides a simple and convenient platform for connecting candidates to virtual interviews. In day-to-day work, this tool feature integrations have greatly improved and simplified communication. It has made communication much easier compared to the old process that required in-person screening. The platform is very interactive, user-friendly, and easy to understand for both recruiters and candidates. A prescreen interaction through the tool makes my life way easier. AI integrations make candidate onboarding significantly improved performance. Also support through backend team is much appreciated. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It shows sometime laggy interface, also pricing is not predefined so it would take more than expected efforts. Review collected by and hosted on G2.com.

Jesse B.
JB
Jesse B.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Teams Feels Like Home in the Microsoft 365 Ecosystem"
5/5
What do you like best about Microsoft Teams?

Teams is many ways what I always wanted Slack to me, a signle source of collaborative and remote first work space. Teams is easy to use and integrates with everything we do as a company. There is some hiccups with Mac to PC and desktop to browser based video conferencing but overall the benefits outweight the downside. The cost of the app is nominal as it is included with my Outlook/MS365 suite so I don't even think about it. As far as technical support goes there has been a rash of scammers that have been attempting to use Teams as a means to trick people which have been troublesome at best. However once you're locked into the MS356 ecosystem you feel at home as your Onedrive and your other apps seemlessly work together. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The vide conferencing tools are confusing and lack the ease that Zoom has. Review collected by and hosted on G2.com.

YW
Yash W.
Senior Project Manager
Mid-Market (51-1000 emp.)
"MS teams with inbuilt AI features for easy meeting notes, and transcripts"
5/5
What do you like best about Microsoft Teams?

It’s very easy to use since it’s inbuilt, and we’ve been working in the Microsoft environment for a long time. I can create my own channels and groups, host polls, and use the inbuilt AI for transcripts. I can also integrate it with other tools, such as space management tools, and I can use it on my phone, which makes it really handy. It also stores documents shared with a person, so it’s easy to find resources later.

In terms of onboarding, it was fairly easy because it was inbuilt, and of course there’s hardly any downtime. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes it takes a while to load older chats, especially when there’s a lot of media involved. Aside from that, there isn’t much I don’t like about it. It does its job well for us. Review collected by and hosted on G2.com.

Aman G.
AG
Aman G.
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub with Smooth MS365 Integration"
4/5
What do you like best about Microsoft Teams?

What the best i like about is how the things like communication, file sharing and important updates can be shared altogether in one platform. And the integration of MS365 apps makes it more efficient during the project work especially done in collaboration.The UI/UX is well built as it has organised team channels.It increase the overall performance of the project or task. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The one thing I dislike is that it sometimes feels slow in low performance systems. Even the notification system is bit complex as it can be clustered and not visible properly. One more thing it feels bit complex at start as it contains multiple features which is quite confusing for the beginners. Review collected by and hosted on G2.com.

Daniel K.
DK
Daniel K.
System Engineer
Small-Business (50 or fewer emp.)
"Microsoft Teams: All-in-One Collaboration with Powerful Integrations and Automation"
5/5
What do you like best about Microsoft Teams?

I like how Microsoft Teams keeps everything in one place—chat, meetings, files, and integrations—so I don’t have to jump between tools. The collaboration feels pretty smooth, especially with live co-authoring in docs and quick screen sharing. It’s just efficient for both daily ops and bigger project work. What I like most is how well Microsoft Teams integrates with other tools—whether it’s connecting bots via webhooks/RPC-style APIs or syncing workflows with apps like Slack alternatives, Jira, or CI/CD systems. It makes automation and cross-platform communication much easier without building everything from scratch. For a daily work tool, that kind of extensibility is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike is that on macOS the app can be unstable—sometimes it doesn’t restart properly and requires a full relaunch. I’ve also run into occasional issues with screen sharing, where it either lags or fails to start. It can be a bit frustrating during important meetings. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 1 month ago

What software do you need for Microsoft teams?

10 Upvotes
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Thabang M.
TM
Thabang Masango
Last activity 12 days ago

How do you manage Teams performance, notifications, and finding older messages/files?

Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Real-Time Chat
Scheduling
Video Call Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,267)