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Value at a Glance

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Time to Implement

1 month

Return on Investment

6 months

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Microsoft Copilot Reviews (221)

Reviews

Microsoft Copilot Reviews (221)

4.5
221 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the seamless integration of Microsoft Copilot with Microsoft 365 applications, which significantly enhances productivity by automating repetitive tasks and providing quick insights. Many appreciate its ability to streamline workflows and assist with drafting emails, summarizing documents, and generating content efficiently. However, some users note that it can struggle with complex tasks and may require manual review for accuracy.

Pros & Cons

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Ishan S.
IS
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable for Routine Professional Productivity, but Limited in Clinical and Research Analysis"
What do you like best about Microsoft Copilot?

I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also prepare health education and guidance material for patients and students. My daily routine involves a mix of documentation, writing diet plans, organizing patient information, preparing explanations, creating educational content, and handling regular communication. I also work on nutrition and diet related articles and learning material for awareness and education purposes. I started using Microsoft Copilot to see how it can support this type of professional and educational work.

What I like best about Microsoft Copilot is that it fits naturally into my existing work environment. I already spend a lot of time working with documents, notes, diet plans, and basic planning tools, so Copilot feels like an extension of my regular workflow rather than a completely new system to learn. This makes it easier to adopt without interrupting daily work.

Copilot is helpful when I need to organize information in a more structured way. Many times, I have knowledge and key points in my mind, but arranging them clearly for patient guidance, nutrition articles, or educational material takes effort. Copilot helps bring clarity by organizing content in a logical and professional manner, which is useful for documentation and health education.

I also like how it supports content refinement. When I write patient instructions, nutrition-related explanations, or educational articles, Copilot helps improve flow and readability. It does not replace my experience or professional judgment, but it assists in polishing the content so it becomes easier to understand for patients and students.

Another useful aspect is its role in planning and preparation. Whether I am preparing educational notes, short explanations, diet-related articles, or general written material, Copilot helps me think through the structure before finalizing anything. This saves time and reduces the effort needed to rewrite content multiple times.

Copilot is also useful for summarizing and reorganizing information. When dealing with long notes, reference material, or nutrition and diet research content, it helps shorten and clarify information, making it easier to review and use later. This is especially helpful during busy clinic hours when quick access to clear information matters.

For nutrition and diet research work, Copilot helps at an initial level by organizing ideas and highlighting key areas to focus on. I still verify information and apply my own knowledge, but Copilot reduces the effort needed to prepare outlines or background material for articles and educational content.

I find it practical for routine professional tasks. Instead of starting from a blank page, Copilot gives a base that I can build on. This makes daily work smoother, especially when managing multiple responsibilities at the same time.

What stands out for me is that Copilot feels more focused on real work needs. It supports documentation, organization, educational content creation, and clarity, which are important in a professional healthcare and nutrition environment. It does not feel distracting or overly experimental.

I also appreciate that I remain in control of the final output. Copilot provides suggestions and structure, but decisions and adjustments are still based on my judgment and experience. This balance makes it suitable for professional and educational use.

Overall, Microsoft Copilot acts as a supportive assistant for everyday tasks. I use it weekly and whenever the need arises for writing, organizing, research preparation, or educational content creation. It helps improve organization, saves time on routine work, and supports clearer communication. For someone managing clinic work, nutrition guidance, diet research, and educational preparation, it adds value by making daily tasks more manageable and structured. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

One of the main things I dislike about Microsoft Copilot is that it has a learning phase before it becomes truly useful. At the beginning, it is not always clear how to frame prompts to get practical and relevant output. Compared to some other AI tools, it requires more guidance and refinement before the results feel usable for professional work.

I have noticed that Copilot can feel more limited when it comes to deep reasoning or detailed explanations. When I compare it with tools like ChatGPT or Claude, Copilot’s responses sometimes feel shorter or less flexible, especially for complex health, nutrition, or educational topics. I often need to expand or restructure the content manually.

Another limitation is that Copilot is very tightly connected to the Microsoft ecosystem. While this integration is useful, it can also feel restrictive. Other AI tools feel more independent and flexible when switching between different platforms or types of tasks. With Copilot, the experience depends a lot on where and how it is being used.

Copilot also struggles at times with creative variation. For example, when I want multiple alternative explanations or different writing styles for the same topic, other AI tools handle this more smoothly. With Copilot, I usually need to ask again or rephrase the request to get variation.

I also find that Copilot is not always strong at providing context-aware responses. If the task involves multiple conditions, long background information, or layered decision-making, the output may feel generic. In comparison, some other AI tools handle longer context and follow-up logic more naturally.

Performance consistency is another area where Copilot can improve. Sometimes it works well for organizing and rewriting content, but other times the suggestions feel basic and need manual improvement. This inconsistency can slow down work during busy days.

Copilot also requires constant review. For healthcare, nutrition, and education-related work, I cannot rely on the output directly. While this is true for most AI tools, Copilot does not always clearly highlight its limitations, so careful checking is always necessary.

In addition, some advanced features depend on specific Microsoft plans or settings, which may not be available to all users. This makes the overall experience uneven compared to AI tools that offer the same features more openly.

Overall, Microsoft Copilot is helpful as a productivity support tool, but compared to other AI assistants, it feels more controlled and less flexible. It works well for structured tasks, but for deeper thinking, creative planning, or complex professional reasoning, it still has noticeable limitations. Review collected by and hosted on G2.com.

SHAH RONISH P.
SP
AI TRAINEE
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Copilot review and use cases"
What do you like best about Microsoft Copilot?

What I enjoy most about using Copilot on a daily basis is how well it integrates with my IDE and coding flow. The inline suggestions are simple to accept or reject, and the user interface generally feels organic and unobtrusive. It is very helpful when writing standard or repetitive code, and it can be used for purposes other than coding, such as creating comments, documentation, or brief explanations. It's like having a silent helper at my side, ready to help when I need it, without requiring me to alter my regular workflow. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Nevertheless, Copilot isn't flawless. I have to keep an eye out because sometimes the suggestions are too generic or just a little off, but they still seem plausible at first glance. Sometimes it makes suggestions that don't follow best practices because it doesn't fully comprehend the context of my project. When suggestions appear too frequently, the user interface can also become distracting. Additionally, I'm a little concerned about privacy and how much of my code context is shared, and I sometimes find it difficult to justify the subscription fee for infrequent use. Review collected by and hosted on G2.com.

Sree K.
SK
Software Engineer II in Test
Information Technology and Services
Mid-Market (51-1000 emp.)
"Turns Teams Chats & Meetings into Fast, Actionable Recaps and Follow-Ups"
What do you like best about Microsoft Copilot?

What I like most about Copilot in Teams is how it turns long chats and meetings into things I can actually act on, without me digging around for an hour. In a meeting, I can just ask, “What did we decide?” or “Who owns the timeline?” and it drafts a clean recap with action items and follow-ups, and it’s pretty quick. In chat, it summarizes what I haven’t read yet so I don’t have to scroll forever, and it can draft a reply in my tone so I can tweak it and send it in a minute. It feels natural: I ask normal questions and it gives me the highlights, which saves a lot of small bits of time across the week.

Getting it set up was basically no work on my end. It shows up right in Teams once my org enables it, uses the same sign-in, and respects our policies, so I’m not fiddling with permissions or dealing with a separate tool window. Day to day, I use it several times a week, especially after client calls or when a channel gets busy. It pulls out the key points, tags owners in the summary, and suggests next steps. For me, that’s huge because I’m not trying to remember everything from a 45‑minute call while jumping into the next one, which is honestly where I usually drop a detail or two.

Feature-wise, it’s more than just summaries. It drafts messages, rewrites for clarity, and helps me turn meeting notes into a clean task list. It can point to the docs we talked about and link them, and it keeps context in the channel so handoff is smoother. The integration is solid—tasks push to To Do/Planner, links to SharePoint/OneDrive stay in place, and the recap lives with the meeting so anyone who missed it can catch up fast. The built-in tips are actually helpful, and updates have felt focused on speed and quality, not gimmicks. Bottom line: it reduces friction in my Teams work—less context switching, fewer manual notes, and cleaner follow-ups. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The one thing I dislike is that it can sometimes feel a bit generic or miss important domain context, especially when the meeting didn’t have a solid transcript or when the chat is packed with acronyms. Every now and then it says it doesn’t have enough information, or it guesses an action item that isn’t quite right, so I still review everything before sending. It’s not a deal breaker—it just means I do a quick human pass over the output. Review collected by and hosted on G2.com.

Ketan S.
KS
Digital Marketing Manager
Enterprise (> 1000 emp.)
"Microsoft Copilot: Kills Busy Work and Supercharges Marketing in Word, Excel, PPT & Teams"
What do you like best about Microsoft Copilot?

As a digital marketer, what I love most about Microsoft Copilot is that it feels less like a "bot" and more like a highly skilled intern who lives inside my office apps. It handles the "busy work" so I can focus on the big-picture strategy.

Here is a breakdown of why it’s a game-changer for our field, explained in plain English:

1. No More "Blank Page" Syndrome

We’ve all been there—staring at a white screen trying to draft a blog post or a social media caption. With Copilot in **Word**, you can just type, *"Write a 300-word blog post about summer fashion trends using a playful tone,"* and it gives you a solid first draft in seconds. It’s much easier to edit a draft than to start from scratch.

2. Instant Data "Translation"

Marketing is full of spreadsheets (Google Ads data, website traffic, etc.). Usually, you’d need to know complex formulas to make sense of it. In **Excel**, you can now just ask Copilot a question like, *"Which of our campaigns had the best ROI last month?"* It will analyze the rows and columns for you and even create a chart to prove it.

3. Turning Notes into Presentations

Imagine you just finished a long brainstorming session. You have pages of messy notes in Word. You can tell Copilot in **PowerPoint**, *"Create a 5-slide presentation based on this Word document."* It will pull the key points, design the slides, and even suggest images. It turns an hour-long task into a two-minute one.

4. Meeting Catch-ups (Without the Stress)

If you’re stuck in a back-to-back schedule and join a Teams meeting 10 minutes late, you don't have to interrupt. You can ask Copilot, "What have I missed so far?"* and it will give you a private summary of the discussion and any decisions made. It even lists "action items" at the end so you know exactly what you need to do next.

5. Email Triage

As marketers, our inboxes are usually a disaster. Copilot in **Outlook** can summarize long, messy email threads so you don't have to read 20 "Reply-All" messages to find the final decision. It can also draft your replies, making sure you sound professional even when you're in a rush. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The "Hallucination" Factor: Sometimes Copilot is a bit too confident. It can make up facts, statistics, or fake URLs that look real but aren't. In marketing, where credibility is everything, you have to double-check every "fact" it gives you.

Generic Brand Voice: While it’s great at writing, it can sometimes sound a bit "robotic" or overly formal. It often misses those subtle brand nuances—like specific slang or a unique sense of humor—that make a brand feel human. You’ll almost always need to add your "soul" to the final copy. Review collected by and hosted on G2.com.

Sivasankaran P.
SP
Senior Software Engineer
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Productivity Boost with Smart, Context-Aware Suggestions"
What do you like best about Microsoft Copilot?

What I like best about Microsoft Copilot is how it makes getting work done faster and easier by giving smart, context-aware suggestions right where I’m already working. It helps with writing, summarizing, and generating ideas without needing to switch tools, and its integration with Microsoft 365 apps means the whole workflow feels seamless and natural. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

What I dislike about Microsoft Copilot is that its value really depends on frequency of use—if I’m not using it constantly across Microsoft apps, it doesn’t always feel worth it. The ease of implementation can also be a bit frustrating, especially when enabling it across different tools or accounts. On top of that, responses can be hit or miss and often need refining, which reduces the time savings I expect. Review collected by and hosted on G2.com.

Sameer S.
SS
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"User-Friendly App with Superior AI Responses"
What do you like best about Microsoft Copilot?

I like most about this app is that this is very User Friendly and it gives better responses compared to the other AI Tools available in the market. It easily do all the tasks that i ask it to do.The best thing about it is that it also get linked to various applications and do the tasks inside it.I use it frequntly in my laptop and mobile and its very easy to use . It also has AI based customer support which is very good and solves the issues using chat. It can be implemented with just email. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Sometimes it do not give the correct output even after many attempts and then it makes me very frustrated just because of that and then i have to shift to other AI tools for getting results. And its costly for premium features. Review collected by and hosted on G2.com.

HV
Technical Engineer (Cloud, AI)
Information Technology and Services
Mid-Market (51-1000 emp.)
"Seamless M365 Integration with Context-Aware Summaries and Instant Document Creation"
What do you like best about Microsoft Copilot?

Microsoft Copilot integrates seamlessly across the entire M365 ecosystem—Outlook, Teams, Word, PowerPoint, Excel, OneNote, and even the Microsoft admin center. What stands out most is how well it understands context: it can generate accurate summaries, rewrite content, and help create documents instantly, which makes day-to-day work feel much more streamlined. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Some outputs still need Microsoft-level editing, especially for very technical or organization-specific tasks. Deep data analysis in Excel is improving, but Copilot sometimes struggles with advanced formulas or multi-sheet relationships, so I still have to double-check and refine the results. Review collected by and hosted on G2.com.

William Adrian C.
WC
Consultor TI AZURE
Computer & Network Security
Mid-Market (51-1000 emp.)
"Boosts Productivity and Creativity Within Microsoft Apps"
What do you like best about Microsoft Copilot?

What I like best about Microsoft Copilot is how it acts like a smart assistant within the tools I already use, helping me create content, analyze data, or summarize information quickly. What’s most helpful is its ability to save time on repetitive tasks, generate ideas, and provide insights that might take much longer to gather manually. The main upsides are that it boosts productivity, reduces cognitive load, and makes complex tasks easier, all while integrating seamlessly into familiar Microsoft apps like Word, Excel, and Teams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

What I find less helpful about Microsoft Copilot is that sometimes its suggestions or outputs can be a bit generic or not perfectly aligned with the context, which means I still need to review and adjust them. Another downside is that it relies heavily on the quality of the input data, so incomplete or unclear information can lead to less useful results. Additionally, while it saves time, it can’t fully replace human judgment or creativity, so careful oversight is still needed. Overall, it’s a powerful tool, but it works best as a support rather than a replacement for human decision-making. Review collected by and hosted on G2.com.

vedansh A.
VA
executive
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"“Copilot Has Become a Useful Part of My Daily Workflow”"
What do you like best about Microsoft Copilot?

What I genuinely value most about Copilot is how it removes a lot of the “mental clutter” from my day. I spend a huge amount of time switching between emails, documents, and meetings, and Copilot has become the thing that ties all of it together. For example, after a long meeting, I can ask it to recap the discussion in plain language and highlight the decisions we made. That alone saves me from having to dig through chat threads or handwritten notes later.

Another thing I really appreciate is how well it fits into my normal workflow. I don’t have to learn a new platform or force myself into a new routine—it just sits naturally inside the Microsoft tools I already use. In Outlook, it helps me take a messy, half-written email and turn it into something clear and professional. In Teams, it gives me summaries when I’m running between calls. In Word, it helps me turn an outline into a polished draft without feeling like I’m starting from a blank page every time.

The biggest benefit for me is the consistency it brings. Even on busy days when I feel overwhelmed, Copilot helps keep things moving by doing the heavy lifting on drafts, summaries, and brainstorming. It doesn't replace my work—it speeds up the parts that normally drain my time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The main thing that frustrates me about Copilot is that it can be inconsistent. Some days it gives me really solid summaries or helps clean up an email perfectly, and other days it completely misses the context or leaves out important details. I’ve learned that I still have to double-check everything it generates, which takes away a bit of the time savings.

I’ve also noticed that it struggles with very specific or technical topics. If the request isn’t phrased just right, it tends to produce something generic that doesn’t really help. And because it’s built into different Microsoft apps, the experience isn’t always the same—what works well in Word might not work as smoothly in Teams or PowerPoint.

Overall, it’s a useful tool, but I do wish it were more reliable and required fewer “fixes” on my end. Review collected by and hosted on G2.com.

RD
SOFTWARE DEVELOPER
Enterprise (> 1000 emp.)
"Effortless Workflow and Time Savings with Microsoft Copilot"
What do you like best about Microsoft Copilot?

What I appreciate most about Microsoft Copilot is how efficiently it helps me gain clarity on information. It condenses lengthy chats, emails, and documents into straightforward points, saving me considerable time. I also find it valuable for drafting responses, whether I'm preparing an email, composing meeting notes, or coming up with quick content ideas. Rather than having to switch between different tools, everything I need is integrated directly within the applications I already use, making my daily workflow much smoother and faster. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

One aspect where Copilot could be enhanced is its accuracy when handling specific or complex information. At times, the responses seem a bit generic, which means I often have to double-check the details myself. Additionally, the results can change depending on the context, so it sometimes takes several prompts to achieve the desired outcome. Improved personalization and a more thorough grasp of company-specific data would make the experience much more efficient. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

Average Discount

12%

Microsoft Copilot Features
Personalization
Route To Human
Natural Language Understanding (NLU)
Conversation Editor
Integration
Human-In-The-Loop
AI Text Generation
AI Text Summarization
Customer Interaction Automation
Lead Generation
Document Processing
Product Avatar Image
Microsoft Copilot