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Microsoft Copilot Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

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Microsoft Copilot Reviews (287)

Reviews

Microsoft Copilot Reviews (287)

4.4
287 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Microsoft Copilot for its seamless integration with Microsoft 365 applications, which significantly boosts productivity by automating tasks like drafting emails and summarizing meetings. Many appreciate its ability to understand context and provide relevant suggestions, although some note that it can occasionally produce generic responses that require further refinement.

Pros & Cons

Generated from real user reviews
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Fabrizio M.
FM
OPERATORE ANTINCENDIO - OSPEDALE PEDIATRICO BAMBINO GESù
Hospital & Health Care
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
""
Genesis F.
GF
Office Manager
Small-Business (50 or fewer emp.)
"Flexible Insights and Smart Comparisons Enhance Every Search"
What do you like best about Microsoft Copilot?

It’s flexible with its answers, whether I need something basic or a deeper dive. I also like how it retains information from my previous searches, so I can build on earlier ideas in the next one. I can ask about almost anything, and it generates helpful responses—everything from resume updates to recipes to finding the best ANC over-the-ear headphones. Also, despite it not being a medical professional, it provides the best answers based on what is proven by research or journals, not its own opinion. It also prefaces by saying this is not medical advice. For more specific details, please contact a medical professional. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Sometimes, I double-check their answers against subject-matter websites, such as goodrx.com or webmd.com, for accuracy. Now, I do understand that there is a disclaimer that all information may not be accurate. Review collected by and hosted on G2.com.

Sagar J.
SJ
Consultant
Enterprise (> 1000 emp.)
"Copilot Saves Me Hours Daily with Seamless Microsoft Integration"
What do you like best about Microsoft Copilot?

Copilot is one of the most useful tools I use at work today. Because it’s integrated into most Microsoft products, I can quickly draft emails, messages, and documents; schedule calendar invites; search for documents in Outlook; and summarize email threads, documents, and Teams meetings. All of this saves me multiple hours a day, so I can focus on more crucial tasks. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

There’s still some room for improvement on more complex tasks, such as asking Copilot to schedule a call with more than three people by checking everyone’s calendars. It often comes back with several follow-up questions, and answering them can take longer than just scheduling the meeting myself. That said, I’m confident that over time Copilot will be able to handle these more complex tasks as well. Review collected by and hosted on G2.com.

abhinay S.
AS
Customer Support
Outsourcing/Offshoring
Enterprise (> 1000 emp.)
"Helpful Time-Saver, but Sometimes Inaccurate, Confused, or Slow"
What do you like best about Microsoft Copilot?

I like Microsoft Copilot because it makes my work easier. It can write content, suggest ideas, and answer questions quickly. When I don’t understand something, it explains it in a simple, clear way.

It also helps me create documents and presentations. Overall, it saves time and makes my tasks feel less difficult. It really feels like I have a smart helper with me. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

There are a few things I don’t like about Microsoft Copilot. Sometimes it gives the wrong answers, so I have to double-check what it says. It can also get confused and not understand my question the way I mean it.

At times it’s slow, or it doesn’t provide complete information. I also feel like it can’t think the way a real person would.

That’s why these parts of the experience bother me. Review collected by and hosted on G2.com.

Rukesh S.
RS
Product Intern
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Efficient for Quick Answers but Needs Faster Response"
What do you like best about Microsoft Copilot?

I use Microsoft Copilot for normal conversions and finding simple answers, similar to Google Search. I find it easy to drag my answers with the AI. Its special features like deep research are very useful for detailed answers. The podcast features help me understand some research topics, and I also use the quiz feature for passing time. It provides valid and useful information while being a great way to pass time and gain more information. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Sometimes it takes time for answers, and I get stuck with it. For example, when I need answers for 30 questions and have a time limit, it gets stuck, which makes my time taken worse. it needs some more improvements Review collected by and hosted on G2.com.

Levi W.
LW
Account Executive
Consulting
Mid-Market (51-1000 emp.)
"Powerful, Seamless Copilot Across Teams, Email, OneDrive, and SharePoint"
What do you like best about Microsoft Copilot?

Microsoft Copilot is integrated with all of my work documents, such as Teams, Emails, and Files saved in OneDrive or SharePoint. I like being able to easily search my work content and come up with Copilot answers grounded in what I'm actually working on. Now that you can leverage multiple models like Opus or GPT, it's powerful to be able to switch between models or compare results across models. The UI is great and gives you options to use as a stand alone app, in the web browser, or in Teams Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

N/A. The only downside would be if your company does not use Microsoft products or if your organization has blocked certain connectors. Review collected by and hosted on G2.com.

AM
Risk Manager
Airlines/Aviation
Enterprise (> 1000 emp.)
""
BD
MSOC
Information Technology and Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Streamlining SOC Workflows: How Microsoft Copilot Boosts Efficiency and Accuracy"
What do you like best about Microsoft Copilot?

Microsoft Copilot really helps me as a SOC analyst by speeding up report writing, ensuring consistency in terminology and format, reducing errors, saving time so I can focus more on investigations, and helping me maintain professional communication. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I don’t really have any major dislikes about Microsoft Copilot. Every now and then it might miss a little context, but overall, it’s been a huge help and makes my work a lot smoother. Review collected by and hosted on G2.com.

SP
Cyber Security Consultant
Small-Business (50 or fewer emp.)
"Fast, Structured Summaries That Save Time on GRC Admin"
What do you like best about Microsoft Copilot?

The best part is how quickly it can turn scattered information into something structured. Whether it’s summarising a policy, extracting key risks, or drafting a report outline, it saves a lot of time on the admin side of GRC work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

It can be a bit inconsistent depending on the app you’re using. In some places it’s brilliant, and in others it feels like it’s still catching up. The experience isn’t fully uniform yet. Review collected by and hosted on G2.com.

VB
Product Manager
Enterprise (> 1000 emp.)
"Helps with automation and saves time"
What do you like best about Microsoft Copilot?

What I like best about Microsoft Copilot is how naturally it fits into the way I already work. It helps me save time by drafting content, summarizing long documents, and quickly answering questions without needing to jump between different apps. I also appreciate how it understands context from my files, emails, and chats, so the suggestions it gives feel genuinely helpful rather than generic. Overall, it makes everyday tasks feel easier and helps me stay focused on the work that matters most. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I dislike that Microsoft Copilot sometimes gives me answers that feel a bit off or not fully aligned with what I’m asking, which means I end up double‑checking its work instead of fully trusting it. I also find that it can occasionally slow down or take longer than I expect to generate a response, which interrupts my workflow when I’m trying to move quickly. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

Average Discount

10%

Microsoft Copilot Features
Content Generation
Plugin
Personalization
Route To Human
Natural Language Understanding (NLU)
Conversation Editor
Integration
Human-In-The-Loop
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Microsoft Copilot