Microsoft Bookings Reviews & Product Details

Microsoft Bookings is an online scheduling tool designed to simplify the process of organizing and managing appointments for businesses and their clients. Integrated within the Microsoft 365 suite, Bookings offers a user-friendly web-based interface that allows customers to book appointments at their convenience, reducing the need for back-and-forth communication. By syncing seamlessly with Outlook calendars, it ensures real-time availability updates, minimizing the risk of double bookings and scheduling conflicts. Automated email and SMS notifications keep both staff and clients informed, enhancing overall efficiency and customer satisfaction. Key Features and Functionality: - Web-Based Booking Page: Provides a customizable online platform where clients can view available times and schedule appointments directly. - Calendar Integration: Syncs with Outlook to reflect real-time availability, preventing scheduling overlaps. - Automated Notifications: Sends email and SMS reminders to reduce no-shows and keep all parties updated. - Virtual Meetings: Integrates with Microsoft Teams to facilitate online appointments, creating unique meeting links for each booking. - Customization Options: Allows businesses to tailor appointment types, set staff availability, and manage multiple booking calendars to fit diverse scheduling needs. Primary Value and Solutions Provided: Microsoft Bookings addresses the common challenges associated with appointment scheduling by offering a streamlined, automated solution that saves time and reduces administrative burdens. It empowers customers with the flexibility to book services at their convenience, leading to improved customer engagement and satisfaction. For businesses, the integration with existing Microsoft 365 tools ensures a cohesive workflow, while automated reminders and real-time calendar updates enhance operational efficiency and reduce the likelihood of missed appointments.

Seller

Microsoft

Discussions

Microsoft Bookings Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$

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Microsoft Bookings Integrations

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Integration information sourced from real user reviews.

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Yash W.

Senior Project Manager

Mid-Market (51-1000 emp.)

4/28/2026

"MS Bookings for space management"

3.5/5

What do you like best about Microsoft Bookings?

The fact that it syncs directly with our Microsoft tenant makes it very easy for our staff to use. Overall, it’s straightforward, and the pricing felt comfortable since we already have a tenant. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

There aren’t many analytics and reporting capabilities. Also, we sometimes had to create ad hoc room-location email addresses just to add them as invitees to our meetings. On top of that, the integration with our smart board TVs for teaching was a problem. Review collected by and hosted on G2.com.

Erich O.

Owner

Small-Business (50 or fewer emp.)

4/7/2026

"Microsoft Bookings Streamlines Scheduling for Us and Our Clients"

5/5

What do you like best about Microsoft Bookings?

Microsoft Bookings eliminates the back-and-forth that often happens when trying to schedule appointments with clients. Our clients love it because they can book a time without having to speak with us directly or wait for a return phone call. We love it because it streamlines scheduling and helps us serve our clients better. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

I honestly don’t have any complaints. Before committing to using Microsoft Bookings exclusively, we researched other options, but none offered the same capabilities that Bookings does. Review collected by and hosted on G2.com.

Thang S.

Technical Recruiter

Staffing and Recruiting

Mid-Market (51-1000 emp.)

11/19/2025

"Effortless Scheduling That Solves Overlapping Meetings"

5/5

What do you like best about Microsoft Bookings?

Microsoft Booking is very simple but solves a very big problem ; "Overlapping of schedules".

MS Booking shows your available time & scheduled timings, same for others with whom you want to schedule the meeting.

features is very simple; you visit the booking page of a colleague , you will have all the information of his/her availability and then schedule the meeting (15 min, 30 min, 60 min etc) accordingly.

I use this feature when I need to schedule an Interview prep or Interview feedback of Contingent workforce with the SMEs , Directors , Managers etc. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

I do not find any concerning flows with Microsoft Booking , but I really appreciate what solution it brings to corporate schedules & meetings. Review collected by and hosted on G2.com.

What problems is Microsoft Bookings solving and how is that benefiting you?

As a Recruiter, I use MS Bookings to schedule an meetings of Contingent Workers with the Higher Authorities in my organization, be it for quick meeting, interview prep, interview screening, Interview feedback meeting etc.

I just have to visit their Booking Page and schedule the meeting in their available time.

I also used the booking link in my mail signature from where people can schedule meeting with me. Review collected by and hosted on G2.com.

Hitesh A.

IT support and Project Manager

Small-Business (50 or fewer emp.)

6/17/2025

"Bookings is there to book you for everything!"

4/5

What do you like best about Microsoft Bookings?

It is for Agents as well as end users and works the best as per the permission get set up. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

It doesn't integrate with any other 3rd party products. Review collected by and hosted on G2.com.

Priyanka T.

Senior Test Analyst

Small-Business (50 or fewer emp.)

2/5/2024

"Streamlined scheduling with Microsoft Bookings"

4.5/5

What do you like best about Microsoft Bookings?

This is a betterment process for scheduling, booking and managing the appoinments.

Users can control the online appoinments in smartphones and tablets too.

This web based bookings application is fused with payment processing system which helps to track the payments for paid appoinments. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

Options for customization is finite which makes application difficult to use in some cases.

As this is a web based application, it requires internet connectivity. Hence offline access is not possible.

Using bookings requires basic training as some users find it difficult due to integration of many featuers. Review collected by and hosted on G2.com.

What problems is Microsoft Bookings solving and how is that benefiting you?

Reminders regarding the appoinments are sent automatically which ease the users to manage their time effectively.

This application can be easily integrated with other Microsoft apps thus providing compatibility for business already using Microsoft.

Microsoft security standards and policies are extended to bookings too which securely manages the users data. Review collected by and hosted on G2.com.

Elisha S.

Operations Manager

Small-Business (50 or fewer emp.)

6/1/2023

"Perfect for scheduling meetings!"

5/5

What do you like best about Microsoft Bookings?

I love how easy it was to setup! It is one of the main reasons we switched over to Microsoft Teams! Bookings allowed us to maximize our license and move to Microsoft from Calendly. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

It would be nice to receive a notification when someone cancels a meeting, or be notified in the calendar when they cancel. Right now the only way we are aware of for clients to cancel a meeting is to go into the invite and cancel on the web page. Review collected by and hosted on G2.com.

What problems is Microsoft Bookings solving and how is that benefiting you?

We love having it included in our license and not having to pay for an additional service like Calendly. It also seamlessly connects with Microsoft Teams and our calendar, which makes its super user-friendly! We can also have multiple links for all the services and meetings with different team members. Review collected by and hosted on G2.com.

Lindsey J.

Ranger Trainee

Enterprise (> 1000 emp.)

3/22/2023

"Bookings makes things easy!"

4.5/5

What do you like best about Microsoft Bookings?

I love that Microsoft Bookings makes it easy for me to set up interviews, appointments, and meetings with minimal effort on my part. I like that bookings show up directly in my calendar after their created. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

The one thing I dislike about Bookings is the fact that you can't set multiple weeks at a time. For example, my availability changes every week. I don't always work the same days or times. When I set up a booking option for an interview with me, I need to create an option for each week which can occasionally be confusing for my interviewees when they attempt to book with me. Review collected by and hosted on G2.com.

What problems is Microsoft Bookings solving and how is that benefiting you?

Bookings benefits me because it eliminated the back and forth via email to set up a time for appointments and interviews. I no longer waste time trying to figure out a day that works for both of us and instead makes it easy for the other party to see when I'm available and pick what day and time works best for them within that period. Review collected by and hosted on G2.com.

Verified User in Internet

Small-Business (50 or fewer emp.)

6/26/2023

"It's a great tool to stay organized. Easy interface, highly productive."

4/5

What do you like best about Microsoft Bookings?

All my meetings are super organized, and the tool helps keep track of all appointments. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

Limited options for customization in terms of branding. There are also some irritating popup advertisements. Review collected by and hosted on G2.com.

Mathias D.

Senior Inside Sales Rep

Mid-Market (51-1000 emp.)

8/25/2022

"Booking tool for microsoft"

3.5/5

What do you like best about Microsoft Bookings?

The booking process for prospects its easy, and the reminder are really helpfull to increase the show rate of meeting. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

there is no much personalisation, and no integration in webpages(that i know) Review collected by and hosted on G2.com.

Andrew P.

Product Manager

Enterprise (> 1000 emp.)

7/26/2022

"It's a quick and dirty Bookings tool if your organization uses Office 365"

3.5/5

What do you like best about Microsoft Bookings?

I can add multiple services and agents with availability in different time zones, and have 'customers' (in my case, research participants) book an agent at a time convenient for their time zone. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bookings?

The menu options and navigation are innane. You have to traverse several screens which are not organized in any sensible way to make the smallest change. Review collected by and hosted on G2.com.