Microsoft Teams

By Microsoft

4.4/5(19,332)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams very easy to use, enhancing daily communication and collaboration across different platforms effortlessly. (845 mentions)
Users find team collaboration seamless with Microsoft Teams, integrating meetings, chats, and file sharing efficiently. (813 mentions)
Users find Microsoft Teams to be a superb tool for communication, enhancing collaboration through integrated features and organization. (591 mentions)
Users value the easy file sharing in Microsoft Teams, enhancing collaboration and streamlining communication across teams. (540 mentions)
Users value the easy communication features of Microsoft Teams, enhancing collaboration and availability awareness among team members. (519 mentions)
Users often experience slow loading with Microsoft Teams, especially when using multiple applications or during video meetings. (403 mentions)
Users experience performance issues with Teams, including high resource consumption and difficulties in low-bandwidth situations. (266 mentions)
Users report the user interface can be overwhelming and slow, complicating their navigation and experience during usage. (239 mentions)
Users often face connectivity issues with Microsoft Teams, particularly during low-bandwidth situations disrupting their experience. (180 mentions)
Users experience performance delays with Microsoft Teams, leading to frustration, particularly on older machines and low-bandwidth connections. (163 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (19,332)

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Microsoft Teams Reviews (19,332)

View 70 Video Reviews
4.4
19,332 reviews
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Koushik R.
KR
Koushik R.
Information Technology Operations Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"Seamless Microsoft 365 Integration That Supercharges Team Collaboration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its seamless integration with the broader Microsoft 365 ecosystem. Having SharePoint, OneDrive, Outlook calendar, and direct document collaboration inside a single interface makes project coordination extremely smooth. The channel-based team structure keeps conversations organized, and the ability to co-author Word or Excel files in real time during a call significantly improves productivity for distributed teams. Additionally, audio/video meeting quality and screen sharing remain consistently reliable. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is feature-rich, it can be quite resource-heavy on system memory (RAM), which sometimes leads to sluggish performance or occasional lag during high-load multitasking on standard machines. The desktop notification management can feel overwhelming across multiple busy channels, and the search functionality occasionally makes retrieving older shared attachments or specific message threads slower than expected. Switching between multiple organization accounts (guest tenants) could also be smoother. Review collected by and hosted on G2.com.

Rutik C.
RC
Rutik C.
Software Developer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easily Manageable Teams and Meetings for Better Organization"
4.5/5
What do you like best about Microsoft Teams?

Easily manageable teams and meetings for organization. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It takes too much time to load on laptop with 8GB RAM and 512GB SSD compared to the other laptops with higher configurations Review collected by and hosted on G2.com.

VK
Venkatadri K.
System integration Tech
Enterprise (> 1000 emp.)
"Great for Productivity, Needs Work on Performance."
4.5/5
What do you like best about Microsoft Teams?

Microsoft Teams has streamlined our daily operations by combining chat, video, and file collaboration into one spot, cutting out constant app-switching.<br><br><strong>What I Like Best:</strong><br><br>Real-time Co-authoring: Working on Word or Excel files directly inside a channel or meeting without opening separate apps saves our team 3–4 hours a week on version control.<br><br>Threaded Channels: Keeps project discussions organized by topic so context isn't lost in long email threads.<br><br>Seamless Escalation: Moving from a chat thread to a video call with screen sharing takes one click, keeping momentum high when solving urgent issues.<br><br>Copilot AI: Automated meeting recaps and action-item extraction eliminate post-meeting admin work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams works well as an all-in-one hub, there are several distinct pain points that drag down the experience:<br><br>Heavy Resource Drain & Lag: The desktop app can be a massive memory hog. It frequently slows down older machines, takes forever to launch, and causes occasional audio/video stutters during screensharing.<br><br>Notification & Message Overload: Finding specific details can be a nightmare. Between direct chats, group messages, and nested channel threads, critical updates easily get buried under a wall of noise.<br><br>Cluttered File Management: Storing files inside Teams channels automatically creates a messy backend in SharePoint. Searching for a specific document you saw a week ago often feels like a guessing game.<br><br>Glitchy Guest Access: Collaborating with contractors or external partners outside your organization is notoriously clunky switching between different tenant accounts often requires logging out or using an incognito browser window. Review collected by and hosted on G2.com.

Megha A.
MA
Megha A.
Performance marketer
Mid-Market (51-1000 emp.)
"All-in-One Collaboration Hub That Keeps Marketing Work Organized"
4.5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings communication, collaboration, and day-to-day work into one place. For marketing work, it’s especially useful for coordinating with different teams, sharing campaign updates and creatives, discussing requirements, and keeping project-related conversations organized. The integration with Microsoft 365 tools also makes it easy to access and share files without constantly switching between platforms. Overall, it helps reduce communication gaps and keeps team workflows more structured. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The main thing I dislike is that Teams can feel a little heavy when there are multiple chats, channels, meetings, and notifications happening at the same time. It can sometimes be difficult to find an older conversation or file quickly, especially when working across several projects. The interface also takes some time to get used to, and occasional performance issues during meetings can be frustrating. Review collected by and hosted on G2.com.

Ritvik R.
RR
Ritvik R.
Lead AI Engineer
Enterprise (> 1000 emp.)
"Microsoft Teams: All-in-One Collaboration with Copilot Summaries and a Convenient UI"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings communication and collaboration together in one place. I particularly like using Copilot to quickly summarize conversations and pull out key decisions or action items. Loop components are also useful for collaborating on notes, lists, and tasks directly within chats, while Facilitator helps keep meetings organized by capturing notes, tracking the agenda, and highlighting follow-ups. All of this present in a very convenient UI/UX. The value is good for what we get from it. Having Teams, Copilot, Loop, and other Microsoft 365 tools together makes collaboration easier and saves time switching between different platforms. Its one robust tool. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Teams can feel a bit cluttered when there are lots of chats, channels, and notifications. Finding older messages or files can also take some time. Review collected by and hosted on G2.com.

Jacob B.
JB
Jacob B.
Graduate Trainee
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"All in one convenience, with a few rough edges"
5/5
What do you like best about Microsoft Teams?

The best thing about it is that it puts chats, video calls, and your office files all in one app. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

1. The interface feels cluttered 2. Notifications can be messy. 3. Works great inside Microsoft 365, but connecting to non-Microsoft tools feels clunky 4. Heavy on RAM/CPU. 5 costs are rising, and full AI features require a $30/user/month copilot add-on on top of your base licence 6. Response times and help quality vary a lot by plan tier Review collected by and hosted on G2.com.

Paola G.
PG
Paola G.
Senior Program Specialist - Data Analyst
Mid-Market (51-1000 emp.)
"Convenient, All-in-One Communication and Collaboration with Microsoft Teams"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how convenient it is for communication and collaboration. It makes it easy to stay connected with coworkers through chats, calls, and meetings, while also allowing us to share files and work together in one place. I also like that it helps keep everything organized without having to use multiple apps. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel a little overwhelming with all the different features and notifications. It can also be slow at times, especially when joining meetings or switching between chats and files. Overall, though, it’s a useful tool for staying connected and communicating with coworkers. Review collected by and hosted on G2.com.

Ravi M.
RM
Ravi M.
Technical Product Manager, IT Infrastructure &amp; APM
Mid-Market (51-1000 emp.)
"Microsoft Teams: AI Summaries, Copilot, and Noise Cancellation Make Business Meetings Easier"
4/5
What do you like best about Microsoft Teams?

As an active user of Microsoft 360, I use Microsoft Teams on a daily basis for standup calls and other meetings. It makes it easy to communicate with my team members and share files, all within the same interface, so I can stay connected without switching between tools. The best part for me is the AI summary feature and the Copilot feature, which help me capture the key notes from my meetings. Another feature that feels a bit hidden (though I hope most Microsoft Teams users are using it) is Noise Cancellation, and it’s genuinely really helpful. Microsoft Teams comes bundled with our Microsoft 365 subscription, so the incremental cost for the collaboration and video calling features is low compared to buying a standalone tool like Slack or Otter.ai. For a team already invested in the Microsoft ecosystem, it delivers good value since it integrates directly with Outlook, SharePoint, and OneDrive without needing separate licensing. The main value gap is that there are many feature available in Microsoft but there is no proper on screen direction or guidance to use those features. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I found that the search functionality isn’t very good compared to how effectively it works in the competitor app, Slack. I’m also more comfortable with Slack channels and their accessibility, which I feel Teams is still missing. I can see that there are many other features available in Microsoft Team, but I still don’t know how to use them, and there isn’t any on-screen help guide to walk me through those features. Review collected by and hosted on G2.com.

Riki Y.
RY
Riki Y.
IT Service and Quality Officer
Computer Software
Mid-Market (51-1000 emp.)
"Microsoft Teams: Reliable Platform for Team Communication and Collaboration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it brings communication, collaboration, and meetings into one platform. It makes it easy to communicate with team members through chat, organize meetings, share files, and collaborate on documents without constantly switching between different applications.

I also like its integration with other Microsoft 365 tools, which makes it especially convenient for day-to-day work and team collaboration. The meeting and screen-sharing features are reliable and easy to use, making Teams a practical solution for both internal communication and remote collaboration. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can feel a little heavy at times, especially when handling multiple chats, meetings, and channels. The number of features can also make the interface feel somewhat overwhelming for new users. I think the navigation and notification management could be more streamlined. Review collected by and hosted on G2.com.

Sanjoy S.
SS
Sanjoy S.
Senior Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"All-in-One Communication and Collaboration with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

For Microsoft Teams, the thing I like most is that it keeps the day-to-day communication and collaboration in one place. I regularly use it for team chats, meetings, file sharing, and discussions. The integration with Outlook and other Microsoft 365 apps is very convenient, especially for scheduling meetings. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The main downside for me is that Teams respond a little slowly when there are a lot of chats and notifications going on. Finding older chats or messages sometimes takes a little bit of time. Slowness is the only downside. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,332)