Adobe Acrobat Sign Reviews & Product Details

What stands out to me most about this software is how effortlessly it can be accessed from mobile devices. We're not limited to using it on a desktop; instead, it provides the flexibility to handle document signing right from a mobile phone. The signing process is fast, requiring just a few taps, and as soon as it's done, the customer receives a copy immediately, which makes it possible to finalize deals within seconds. Setting up the app on a mobile device is also very straightforward—it only takes a few minutes to download and set up an account, and the whole process is smooth and uncomplicated. Getting in touch with customer support is easy as well, and I typically receive detailed help within about three days. I use this software every week, sometimes more than ten times, mainly because the e-signature feature is so efficient. Its seamless integration with Google Drive also makes saving documents to the cloud especially convenient for me. Review collected by and hosted on G2.com.

Creating a new form document from the template is not straightforward, as there are very few options to select from. The interface design feels cluttered, and new users may find it overwhelming to see so many tools grouped together in one area. Review collected by and hosted on G2.com.

Legally Binding & Compliant

Meets strict regulatory standards (HIPAA, FDA 21 CFR Part 11, etc.), which is essential for research and healthcare environments.

Streamlined Workflow

Automates sending, signing, and tracking documents—saving time and reducing manual errors.

Great for managing multiple consents or agreements efficiently.

Audit Trails

Provides detailed logs of every action (who signed, when, and where), which is crucial for regulatory documentation. Review collected by and hosted on G2.com.

Template Organization

Adobe Sign doesn’t make it easy to manage or organize templates, especially if you have a large library.

There’s no robust folder system or tagging feature, so finding the right template can be time-consuming.

Bulk editing or categorizing templates is limited.

Complexity for New Users

The interface has many features, which can feel overwhelming at first.

Setting up advanced workflows or compliance settings can require training.

Limited Customization

Branding and template customization options are somewhat limited compared to other e-sign platforms. Review collected by and hosted on G2.com.

Convenient and easy to access from mobile phone implementation, great tutorial document provided by customer support to assist new user how to use e-signature tools to digitally sign legal and invoice document, it takes less than 5 minutes to complete signing. Request signature from client or customer, track document delivery and document open rate tracker notification. Using it almost everyday, or at least 4-8 times a week for contract and purchase approval. Ease of connection to integrate with Google Drive for document secure storage and option to share document securely by using sharable link. Review collected by and hosted on G2.com.

Lack of PDF editing tools to make simple text editing or revision before sending it to client. Need to open Adobe Acrobat to edit it, both software isn't integrated on one place. Review collected by and hosted on G2.com.

At last, singing a document for legal document or business document is simplified, no more document printing, signing it on the paper, scanned it to convert to digital form and attaching it to email before sending it to client. Now, the implementation is easy, just sign it directly to the document on the application and you are done!. It's even has integration with OneDrive to safely store and share the document to client. My take on the customer support service is satisfying, they always ready to assist and help any issue that we faced, no matter how complicated the issue is. I use it everyday to read PDF document, sign important document like invoice and contract digitally and sending it back to customer in less than 5 minutes. Review collected by and hosted on G2.com.

The program is crash when opening a large size file that is more than 5GB. I have to open it and try for 2-3 times before successfully open the document. Another solution is to compress and resize the original document into smaller size to reduce the resource that computer need to open the document. Review collected by and hosted on G2.com.

Seamless integration with Microsoft 365 for e-signature operation is the best, easy to edit the document before sending it to customer. Customer support is a great assistant to ensure we install and implement the software correctly and able to operate it without issue. As an example, some of the document that we receive isn't supported for digital signature, we have to use signature that we have save and drag it to the signature column manually. It require for extra step, but the main objective to sign it digitally is achieve. For this software, we doesn't use it too frequently, only 3-5 time weekly on busy season. Review collected by and hosted on G2.com.

Using it to create document is complicated for new users, it is better to create a document on other document creation platform and convert it to PDF. It can be complicated especially to adjust the layout and adding a data table. Other than this issue, everything else is pretty easy. Review collected by and hosted on G2.com.

Adobe Acrobat Sign is the best option when it is for digital document e-signing, it is easy to use, almost no need for training and can be self explore. Loved how well integration with Google Drive for cloud storing and sharing, I can sent the link sharable to client and they can download the document easily. Customer support is helpful when we need help to install it on 30++ computer at our office, the implementation is quick and doesn't involve too many technical configuration. We use Adobe Sign for various objective daily, mainly to approve contract, invoice and purchase order. Each document has option for security by adding password to protect the content from unauthorized access and viewer. Review collected by and hosted on G2.com.

Some issue to compress PDF files with large picture attach on the document, the document won't be compress smaller and only a bit of size changing happen. The different result with smaller PDF size can be achieve when using tools from other software. Review collected by and hosted on G2.com.

Everything about Adobe Acrobat Sign is optimized to make document and business signing is easy to perform. I can sign a contract instantly on the application by dragging my already saved signature to the document. Every digital document can support this action, not only e-signature supported document. Integration with Microsoft 365 improves the signing workflow, to connect both software is quick and the implementation is easy with a close support assistant by the customer support team. They provide all what we need to simplify the installation. We use this software in almost everyday to edit invoice, purchase order and contract signing. Review collected by and hosted on G2.com.

I love when they have tracker to track recipient interaction with the document, but the notification isn't in real-time and only after few hours they sent the notification alerting user has opened the document. It is not helpful since user already sent the document back to use after they have signing it. Review collected by and hosted on G2.com.

Adobe Acrobat Sign is the best solutions to e-signing any digital document, just paste the already saved signature to the sign box and save the document. Implementation and installation is no issue, when we install the primary Adobe Acrobat application, it has already come with it, no add on need to install. Customer support is helpful to help with Google Drive integration that allow for instant document storage and document transfer to client. I use it 2-3 time weekly to approve stock order, contract signing, and to view PDF document before signing it. Review collected by and hosted on G2.com.

Opening a large sized PDF document is always problematic, it drawn too many phone resource to load all the rich media on the document like picture. Trying to reduce the original size doesn't help much as the size is still quite large even after compressing it. Review collected by and hosted on G2.com.

Adobe Acrobat Sign make document signature is convenient and easy to use, with many tutorial document and training has make it suitable for any new user to master the operation. Various implementation option and operating system that they support make it flexible for user to use it on computer or smartphone, I use it on android phone which allow me to sign any document from anywhere. For integration, it can be connect with Google Drive for quicker document storage and faster to share document with customer. Working along customer support is wonderful, they know what we want and always cater to our needs, using the software everyday is joyful and effectively speed-up my document signing and document management. Review collected by and hosted on G2.com.

Each pricing tier has some difference on their supported features but the price difference is quite big. They should provide for more features when the price is expensive compared to the free account, it will only fair for paid customer. Review collected by and hosted on G2.com.

Adobe Acrobat provide a modern solution that make contract and agreement signing easy, fast with simplified tools to implement the signature on any digital document. Doesn't matter if the form don't have a special space to sign it digitally, we can add the signature manually using the saved signature. We have integrate it with Microsoft 365 which make signing process easier and can directly signing a document without have to convert to PDF format. Using it as often as weekly usage has truly improve processing time for order approval and to sign formal document. Review collected by and hosted on G2.com.

Customer support is slow when you only using it as free account, I can see the different in time responding when I am contacting their customer support after being a paid customer. They should treat both account with the same urgency and not prioritize one group over the other group. Review collected by and hosted on G2.com.