--- title: QuickBooks Point of Sale Reviews meta_title: 'QuickBooks Point of Sale Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 104 reviews by the users' company size, role or industry to find out how QuickBooks Point of Sale works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 104 scale: '5' date_modified: '2026-11-11' parent_category: name: POS url: https://www.g2.com/categories/pos ---

QuickBooks Point of Sale Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

User Insights

Average based on 104 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

QuickBooks Point of Sale Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is QuickBooks Point of Sale, and what problem is it built to solve?

QuickBooks Point of Sale is used to process sales and payments while keeping inventory, customer, and transaction records together. It also helps businesses review sales and inventory activity through reports.

What company sizes and industries is QuickBooks Point of Sale the best fit for?

QuickBooks Point of Sale is most strongly represented among small businesses, particularly retail businesses. The positive-use fit clusters around these segments:
  • Small businesses: Teams with 50 or fewer employees make up the clearest company-size cluster.
  • Retail: Retail businesses are the most prominent industry group in the positive-use experience.

How long does it take to implement QuickBooks Point of Sale across a team?

Implementation most often takes less than a day, though teams also report taking longer to get live. The reported timing patterns include:
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Also commonly reported
1–3 months Also commonly reported
3–6 months Less common
Never went live Least common

What customer support options does QuickBooks Point of Sale provide, and how do users find the overall support experience?

Support experiences with QuickBooks Point of Sale are mixed. Some users find help responsive and effective, while others describe difficulty reaching support, long waits, limited availability, or assistance that does not resolve the issue.

What features or capabilities could make QuickBooks Point of Sale even more useful?

QuickBooks Point of Sale could be more useful with smoother workflows and broader connections to other business tools. Improvements users would value include:
  • Make navigation and the interface more streamlined, with easier movement between tasks and more flexible sales-screen layouts.
  • Expand connections with third-party systems, especially CRM and e-commerce tools.
  • Improve mobile use and synchronization so sales, payments, and inventory stay in step across devices.
  • Add more flexibility to reporting and inventory management, including richer item details such as product images.

QuickBooks Point of Sale Reviews (104)

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Reviews

QuickBooks Point of Sale Reviews (104)

View 1 Video Reviews
4.1
104 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Amanda W.
AW
Amanda W.
student
"Effortless Transactions, Exceptional Flexibility"
5/5
What do you like best about QuickBooks Point of Sale?

I really like that QuickBooks Point of Sale has multiple ways for people to pay, like payment apps, bank transfer, or typing in numbers if needed. It's really easy to gather payment details, and it makes it easy for customers who don't want to put their card information on file. I also find the system easy to navigate and appreciate that it’s very helpful and not that pricey either. The initial setup was really easy, and I’d rate it a solid 10 for recommending it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Point of Sale?

I can't think of anything off the top of my head. I mean, I wish that they would have, like, an AI feature where, you know, can just tell an AI bot, like, what your business is or what your inventory is, etcetera, etcetera. And they can just add everything for you. Instead of you having to do it manually because, of course, that would just save some time, of course. Review collected by and hosted on G2.com.

Brenda P.
BP
Brenda P.
Human Resource Staff
Small-Business (50 or fewer emp.)
"Centralizes Transactions, Boosts Efficiency"
5/5
What do you like best about QuickBooks Point of Sale?

I find QuickBooks Point of Sale to be user-friendly, which minimizes errors and reduces the time required for training, even among staff who are not extensively trained. It efficiently centralizes business financial transactions, which speeds up reconciliation and makes tracking discrepancies straightforward, allowing for quick corrections if necessary. The software's configuration makes it easy to manage sales, payments, and inventory. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Point of Sale?

Sometimes, some features feel outdated, reporting customization is limited, and syncing with QuickBooks sometimes requires extra monitoring. I think QuickBooks Point of Sale needs improvement in modernizing the interface, expanding the limitations, and improving reliability and the tracking system to not require extra monitoring. Review collected by and hosted on G2.com.

SM
Silva M.
Mobile Marketing Lead
Small-Business (50 or fewer emp.)
"Comprehensive and efficient tool for managing inventory and sales."
5/5
What do you like best about QuickBooks Point of Sale?

Quickbooks point of sale is easy to use and maintain. Adding and modifying items for sale is intuitive. The application allows us to generate invoices, monitor inventory levels and ability to maintain our own customer database. Quickbooks point of sale offers great loyalty reward system allowing us to track customers and reward them for their purchase. Comprehensive and easy to understand sales reports and the dashboard is well designed and organized. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Point of Sale?

Customer support team has not been reliable so far. Review collected by and hosted on G2.com.

Isabele M.
IM
Isabele M.
Customer Support Associate
Small-Business (50 or fewer emp.)
"It was an integrated system that offered great convenience, but has unfortunately been discontinued."
0/5
What do you like best about QuickBooks Point of Sale?

QBPOS was an excellent tool because it combined sales and auditing functions. With it, a vendor could process a sale and have it immediately recorded in their accounting system, while also managing inventory in real time and generating invoicing reports. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Point of Sale?

Since it has been discontinued, just like several other features in Quick Books, there is no longer an option to continue using or enjoying it. Review collected by and hosted on G2.com.

Seth R.
SR
Seth R.
Owner
Construction
Small-Business (50 or fewer emp.)
"Easy Customer Payments Made Simple"
5/5
What do you like best about QuickBooks Point of Sale?

Ease of use for allowing my customers to pay is very useful. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Point of Sale?

I currently do not have any drawbacks to this product besides the fees. Review collected by and hosted on G2.com.

Corbin H.
CH
Corbin H.
"Smooth Integration, Needs Product Management Tweaks"
3/5
What do you like best about QuickBooks Point of Sale?

I like that QuickBooks Point of Sale integrates well with my bookkeeping system. It allows me to keep my books cleaner without spending as much time trying to trace transactions. The initial setup was pretty easy. I was able to just create my account, link it to my bookkeeping system, and start using it immediately. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Point of Sale?

It could be easier to build out products and services within the system. Review collected by and hosted on G2.com.

Jamie  H.
JH
Jamie H.
Clerk
Small-Business (50 or fewer emp.)
"Great Record Keeping and Easy Setup, But Frequent Lockouts Hurt Access"
3/5
What do you like best about QuickBooks Point of Sale?

I absolutely love the record keeping they provide. It's very easy to navigate as well and love the setup. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Point of Sale?

I was constantly getting locked out of my account and if one day late on subscription I was locked out of everything Review collected by and hosted on G2.com.

Pat O.
PO
Pat O.
Hotel Manager
Small-Business (50 or fewer emp.)
"Effortless Sales Management On-the-Go"
5/5
What do you like best about QuickBooks Point of Sale?

I find QuickBooks Point of Sale very easy to learn and use, which is a big plus for me. The customer support is excellent; the only time I reached out, my issue was resolved quickly. The initial setup was very easy and straightforward. Additionally, I like that we're not tied to one location, allowing us to be mobile with our sales for our club. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Point of Sale?

Nothing really to dislike... it works great! Review collected by and hosted on G2.com.

Ali A.
AA
Ali A.
General Pathologist
Small-Business (50 or fewer emp.)
Originally submitted 1/14/2026
"Effortless Invoicing and Inventory Management"
4.5/5
What do you like best about QuickBooks Point of Sale?

I find QuickBooks Point of Sale great for sending invoices, tracking expenses, managing inventory, and running reports. It's easy to use and customizable, which I really appreciate. It's also good for running financial statements for my business, and I found the initial setup to be very easy. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Point of Sale?

I find it challenging to incorporate these reports with the business income tax filing process. Review collected by and hosted on G2.com.

Rui R.
RR
Rui R.
CSO
Small-Business (50 or fewer emp.)
"Easy to use system for managing sales and inventory"
4.5/5
What do you like best about QuickBooks Point of Sale?

What I like most is how simple it makes the sales and inventory control. The interface is clear, and I can train new staff quickly without problems. Reports are very helpful too, I can track what products are selling better and make better decisions. Integration with QuickBooks accounting also saves me a lot of time because there's no need to duplicate the data. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Point of Sale?

Sometimes the system feels a bit slow, especially when handling many transactions at once. Also, updates are not always smooth, and it can be a bit expensive for small businesses. I wish the support was faster in solving issues. Review collected by and hosted on G2.com.

Questions about QuickBooks Point of Sale? Ask real users or explore answers from the community

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GU
Guest User

What is QuickBooks Point of Sale used for?

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GU
Guest User

What improvements would you suggest for QuickBooks Point of Sale to better meet your retail needs?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

9%

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