Microsoft Teams

By Microsoft

4.4/5(19,194)
4.4 out of 5 stars

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Microsoft Teams Reviews (19,194)

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Reviews

Microsoft Teams Reviews (19,194)

View 70 Video Reviews
4.4
19,194 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration by allowing easy access to files and tools within a single platform. The user-friendly interface simplifies communication and project management, making it a reliable choice for teams. However, some users note that it can be resource-intensive, leading to slower performance on older devices.

Pros & Cons

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AB
Ansh B.
Associate Security Engineer
Capital Markets
Mid-Market (51-1000 emp.)
"Microsoft Teams: The All-in-One Tool That Actually Lives Up to It"
5/5
What do you like best about Microsoft Teams?

Honestly, what I like best about MIcrosoft Teams is how well it brings everything together in one place. Before Teams, you'd have email for communication, a separate tool for video calls, another for file sharing it felt scattered. Teams basically consolidates all of that into a single workspace, which makes day-to-day collaboration so much smoother.

The integration with the Microsoft 365 ecosystem is a huge plus too. Since most teams are already using Word, Excel, Powerpoint, and OneDrive, the fact you can co-edit documents, share files, and jump into a call all without leaving the app is genuinely convenient. It removes a lot of the back-and-forth that used to slow things down.

I really appreciate the channels and organisation structure. Being able to separate conversations by project, team, or topic means things don't get lost in a flood of messages the way they do in email. you can go back and find a specific discussion from weeks ago without digging through a messy indox.

And the video calling quality has been really solid in my experience. Screen sharing, meeting recordings, background blur it all just works without much fuss, which matters a lot when you're in back-to-back meetings throughout the day.

Overall it just feels like a tool that was built around how teams actually work, not just how individuals communicate. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One of my biggest frustrations with Teams is honestly the notification system. It can get really overwhelming really fast between channel messages, direct messages, meeting reminders, and mentions, it sometimes feels like the notifications never stop. And managing them isn't as straightforward as it should be. You have to dig through settings to fine-tune what you actually want to be alerted about, which takes more effort than it should.

The search functionality is another thing that bothers me. For a tool holds so much conversation history and files, the search just isn't powerful or accurate as you'd expect. Sometimes I'm looking for a specific message or document and it either doesn't show up or buries it under a bunch of irrelevant results. It's one of those things that sounds minor but adds up when you're trying to find something quickly.

Performance and speed can also be an issue. Teams is known for being a bit of a memory hog it can slow down your machine noticeably, especially if you've got other applications running alongside it. The startup time is also longer than you'd want from a daily-use tool.

And sometimes the UI feels cluttered. There's just a lot going on tabs, channels, apps, activity feeds and it can feel a bit chaotic to navigate, especially for newer users who are still finding their way around.

It's still a solid tool overall, but these rough edges do effect the day-to-day experience more than they should. Review collected by and hosted on G2.com.

JP
Jojo p.
Software Developer
Small-Business (50 or fewer emp.)
"All-in-One Collaboration Hub with Smooth Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how everything is in one place. I can chat with coworkers, join meetings, share files, and collaborate on projects without switching between multiple apps. The integration with Microsoft 365 tools like Outlook, OneDrive, and SharePoint also makes work much smoother. It’s especially helpful for remote collaboration because communication feels more organized and quick. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I don’t really have any major complaints about Microsoft Teams. It has been reliable for meetings, messaging, and collaboration. Sometimes it can feel a little busy with notifications, but overall my experience has been positive. Review collected by and hosted on G2.com.

CT
CIS Marketing T.
CIS Marketing Team
Mid-Market (51-1000 emp.)
"Powerful Microsoft 365 Hub, but Notifications, Search, and Onboarding Need Work"
3.5/5
What do you like best about Microsoft Teams?

The integration with the Microsoft 365 ecosystem is by far the strongest point. Everything connects — OneDrive files, SharePoint documents, Outlook calendar, Planner tasks — all accessible without leaving Teams. It eliminates the need to constantly switch between apps, which makes a real difference in daily productivity. (Integrations)

The UI is clean and well-organized. Channels, chats, and meetings each have their own section, and pinning important chats or channels keeps things accessible. The search function works well for finding past messages, files, or even specific keywords in conversations. (UI/UX)

Performance-wise, video calls and screen sharing are stable, even with multiple participants. I rarely experience lag or dropped calls, and it handles large file sharing without issues. The mobile app mirrors the desktop experience well, which is helpful when I'm away from my workstation. (Performance)

The AI features with Copilot are genuinely useful — meeting recaps, message summaries in busy channels, and suggested replies save time, especially after missing a meeting or catching up on a long thread. (AI/Intelligence)

For a tool that's already included in most Microsoft 365 business plans, the ROI is hard to beat. You're essentially getting a full communication, collaboration, and meeting platform at no extra cost if your organization already uses Microsoft 365. (Pricing/ROI)

Finally, the support is usually pretty smooth. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Notifications are hard to manage. When you're active in multiple channels and group chats, the default notification setup floods you with alerts. You can customize them per channel, but it takes time to configure, and there's no simple "priority only" mode that actually works well out of the box. (UI/UX)

It can be resource-heavy. Teams running alongside Outlook, Edge, and other Microsoft 365 apps noticeably slows down performance, especially on mid-range machines. It's gotten better over the years, but it still consumes more RAM than you'd expect for a communication tool. (Performance)

The learning curve for new users is real. The difference between a Team, a Channel, a Group Chat, and a regular Chat isn't obvious at first. There's no built-in onboarding walkthrough — you're left figuring it out yourself or watching external tutorials. For someone just starting out, it can feel overwhelming. (Support/Onboarding)

The search function, while decent, isn't always reliable. Finding a specific message from weeks ago can require multiple keyword attempts, and filters don't always narrow results the way you'd expect. (UI/UX)

Some integrations feel half-baked. For example, Planner inside Teams works, but it's not as smooth or full-featured as using Planner on its own. Same with the Wiki/Notes — it was recently replaced by OneNote, but the transition felt abrupt and not well communicated. (Integrations) Review collected by and hosted on G2.com.

Pradip B.
PB
Pradip B.
Software Development Manager
Enterprise (> 1000 emp.)
"A Reliable Collaboration Tool with One Small Concern"
4/5
What do you like best about Microsoft Teams?

I have been using Microsoft collaboration tools including Teams for almost 20 years, and overall, it has been a very reliable and effective collaboration platform. I use it daily for team communication, meetings, and file sharing, and it has become an essential part of my work routine.

For grapevine discussions as well, this tool is best. I find it a great tool for both daily discussions and long-term projects.

Teams is quite straightforward. Since it integrates seamlessly with the Microsoft ecosystem, rolling it out and getting started was smooth. And it really helps in keeping everything connected and organized.

That being said, Teams remains one of the best collaboration tools i have worked with, and I genuinely appreciate how much it has improved teamwork and productivity over the years. I never had to contact Customer support as this software worked for me without any issue Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I noticed that attachments open directly in the chat window. Personally, I find this a bit inconvenient because I have to close the document and then go back to the chat window every time. A separate window option or tabs for opened document would make it much smoother. Review collected by and hosted on G2.com.

anirban c.
AC
anirban c.
System Engineer
Mid-Market (51-1000 emp.)
"Microsoft Teams: A Reliable Workplace Collaboration Hub"
5/5
What do you like best about Microsoft Teams?

1. seamless integration with microsoft 365 application like outlook, word, excel, power point.

2.Easy communication through chat voice calls, and video meeting in single platform

3.Ability to schedule, join and manage meetings conveniently.

4.Real time document collaboration and switching between multiple tools

5.Strong security and reliable platform for hybrid and work-from home environment. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

1.The application can sometime be slow and consume significant resource.

2.Search function could be more accurate and faster

3.Notification can occasionally be inconsistent.

4.Finding older files, messages or conversation is not always intuitive.

5.Performance may degrade when multiple teams, channels and chats are active. Review collected by and hosted on G2.com.

Jason C.
JC
Jason C.
Sales Manager
Automotive
Small-Business (50 or fewer emp.)
"Microsoft Teams: A Complete Collaboration Hub with AI-Powered Productivity"
5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft Teams today is how it has evolved into a complete collaboration hub. It’s no longer just for chat and video calls; it now includes AI-powered meeting summaries, real-time co-editing, and seamless integration with other Microsoft 365 tools. Features like Copilot, Intelligent Recap, and Loop components help save time, reduce meeting fatigue, and keep teams aligned. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Notification Overload

Alerts from multiple channels and threads pile up fast, and it becomes difficult to keep up as they accumulate. It’s hard to tell which messages are truly urgent versus which ones are just background chatter. Review collected by and hosted on G2.com.

Joseph L.
JL
Joseph L.
Founder
Small-Business (50 or fewer emp.)
"Hard to Navigate, Overpriced, and Plagued by Audio/Video Issues"
1/5
What do you like best about Microsoft Teams?

Not much, I do not like Microsoft's minimalist Windows style. It's impossible to tell whether it's a box or just a container. Its a problem across their Office suite but Teams is particularly bad. Its hard to navigate the side panel as well or find files. It sucks that there are still industries that it is the "gold standard". Its too expensive as well Microsoft has more money than God. Copilot sucks as well. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Everything, Zoom, and Discord are examples of much better products. Skype also sucks litterally spend all my time online in and out of work in Zoom or Discord. I have had many technical issues with Audio and video as well in Teams because the grid suffers from the same UX issues. Review collected by and hosted on G2.com.

Juan giraldo O.
JO
Juan giraldo O.
Musician
Mid-Market (51-1000 emp.)
"All in one place, but with room to improve"
4/5
What do you like best about Microsoft Teams?

As an Outlier contributor working with distributed teams and collaborative projects, what I like most about Microsoft Teams is its ability to bring communication, meetings, file sharing, and project coordination into a single platform. The interface is intuitive and easy to navigate, helping teams stay organized through channels and focused conversations. Its integration with Microsoft 365 applications such as Word, Excel, Outlook, and SharePoint makes collaboration more efficient by allowing users to access and edit documents without constantly switching between tools.

Microsoft Teams also delivers strong performance through reliable messaging, video conferencing, and real-time collaboration features that support productive teamwork. From a business perspective, it offers good value by reducing the need for multiple separate applications, which improves ROI and operational efficiency. The onboarding process is straightforward, and the available support resources help new users adapt quickly. In addition, AI-powered features such as meeting transcription, summaries, and Copilot assistance help streamline workflows, save time, and improve overall productivity. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel overly complex, especially for new users. With so many features, channels, notifications, and settings available, it may take time to learn how to navigate the platform efficiently. The interface can occasionally feel cluttered, making it harder to quickly find specific conversations, files, or tools.

Performance can also be inconsistent at times, particularly during large meetings or when multiple applications are running simultaneously. While the platform offers strong collaboration capabilities and integrations, managing notifications and keeping track of conversations across multiple teams can become overwhelming in highly active work environments. Additionally, some advanced features are only available through higher-tier plans, which may limit accessibility for smaller organizations. Review collected by and hosted on G2.com.

Anatolii T.
AT
Anatolii T.
Senior CloudOps Engineer
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration — Unified Communication and Team Productivity"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it brings communication, collaboration, and productivity tools together in one place. The seamless integration with Microsoft 365 apps such as Outlook, SharePoint, OneDrive, and Office documents makes it easy to chat, meet, share files, and collaborate without switching between multiple tools. This helps teams stay connected and work more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is a powerful collaboration platform, I find that notification management and information discoverability could be improved. In large organizations, chat threads, channels, and meeting conversations can become overwhelming, making it difficult to quickly locate important content and maintain focus. Review collected by and hosted on G2.com.

Roshan U.
RU
Roshan U.
Software Tester
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"All-in-One Work Solution"
5/5
What do you like best about Microsoft Teams?

Easy chat, calls, and teamwork all in one place. It makes collaboration simple and fast, which is great for daily team communication. Meetings are easy to set up, and file sharing is straightforward. Overall, it feels simple, reliable, and efficient, and it helps teams stay connected. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes the app feels a bit slow, and search could be more accurate. It can lag occasionally, and the notifications still need improvement. The interface also feels crowded at times, and file sharing could be smoother. I’ve noticed it uses more memory sometimes, and the overall mobile experience could be improved. That said, there are no major issues so far. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

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GU
Guest User
Last activity 16 days ago

What software do you need for Microsoft teams?

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GU
Guest User
Last activity about 1 month ago

What is the use of Microsoft teams?

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Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Live Chat
Scheduling
Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,194)