Microsoft Teams

By Microsoft

4.4/5(19,342)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19342 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Microsoft Teams Reviews (19,342)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (19,342)

View 70 Video Reviews
4.4
19,342 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration and productivity by allowing easy access to files and tools in one platform. The ability to conduct meetings, share files, and communicate effectively in a single interface is highly valued. However, some users note that it can be resource-heavy, leading to occasional performance issues.

Pros & Cons

Generated from real user reviews
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Hassan S.
HS
Hassan S.
Senior Account Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy-to-Use Channels, Meetings, and Recordings with Smooth App Integrations"
4/5
What do you like best about Microsoft Teams?

channels for better communication with internal teams instead of using whatsapp or something outside the organization

meeting rooms and being able to hold an event with large numbers of attendees

it is easy to use with the admin tools

meeting recordings and transcriptions

the interface is very easy to use

i can connect it to many apps upload files directly to one drive or get files from one drive Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

i cant find something but sometimes when i hold an event with large number of attendees small number face issues with getting in the link ask them to download the APP Review collected by and hosted on G2.com.

Raxit P.
RP
Raxit P.
Senior Programmer Analyst
Mid-Market (51-1000 emp.)
"Awesome Collaboration Tool with Deep MS 365 Integrations and an Organized UI"
5/5
What do you like best about Microsoft Teams?

Awesome collaboration tool that supports chatting, video calls, audio calls, and more. Beyond the basic collaboration features, it also lets you share files, emojis, and GIFs. The integrations with other tools are by far the most appreciated feature for me, such as JIRA integration, Trello board integration, etc. The deep MS 365 integration within the app allows users to access Word, Excel, PowerPoint, and MS Notes directly, which makes it feel like a more collaborative platform overall. The UI is very organized and user-friendly, and it reduces cluttered conversations with the help of team-based channels. It also scales really well for large organizations. Security and Compliance, along with Copilot AI integration, help with summarizing meetings, making notes, and creating drafts. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The Teams application feels a bit heavy and resource-intensive, which means older machines may struggle to run it smoothly. Notifications can also overwhelm users if they aren’t configured properly. One-to-one chats are easy for new users to understand, but team chats and other group conversations can feel complicated at first because of the nested structure. Also, if an org isn’t already in the Microsoft ecosystem, the overall value of MS Teams may weaken considerably. Review collected by and hosted on G2.com.

Shalini K.
SK
Shalini K.
Software Engineer
Small-Business (50 or fewer emp.)
"All Messages and Meetings in One Place—Smooth, Affordable, and Easy to Use"
4.5/5
What do you like best about Microsoft Teams?

I love the overall collective view like all my messages, DMs, group chats, meetings, meeting message and even recordings can be accessed at one place. It helps with notifying about the meetings and the in-built call functionality is also great. It integrates easily with calendar, reminders and other apps. I like the working of meeting and messages, with no delays. The pricing is also great. As a user, no special training was required as the UX was pretty good and easy to onboard. I also like the integration of AI coming up with the teams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Maybe not a big one but I think whenever a meeting starts, or is going to start, notifying or calling directly really helps. I sometimes totally forget about the meeting and a call helps to start things on time. Review collected by and hosted on G2.com.

Itika D.
ID
Itika D.
Content Creator
E-Learning
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Reliable Platform for Communication and Team Collaboration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its ability to bring communication, meetings, file sharing, and collaboration into a single platform. The interface is easy to navigate, and integration with Microsoft 365 applications like Word, Excel, PowerPoint, and OneDrive makes collaboration seamless. Features such as chat, video meetings, screen sharing, and meeting recordings help improve productivity, whether I'm attending online sessions, collaborating on academic work, or discussing projects. The platform is reliable and works well across desktop and mobile devices, making it convenient to stay connected from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams offers a wide range of features, but the interface can sometimes feel overwhelming for new users because many collaboration tools are available in one place. I have also experienced occasional delays when switching between chats, meetings, and shared files, particularly on slower internet connections. Notifications can become difficult to manage in active channels, and finding older conversations or shared files may require a few extra steps. Despite these minor issues, it remains a reliable platform for communication and collaboration. Review collected by and hosted on G2.com.

Vikrant H.
VH
Vikrant H.
HR & Talent Acquition Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams Keeps Communication and Collaboration in One Place"
5/5
What do you like best about Microsoft Teams?

I like Microsoft Teams because it makes communication and collaboration very easy. The chat, video meetings, file sharing, screen sharing, and team channels are all available in one place. It’s especially useful for staying connected with colleagues, managing discussions, and quickly sharing updates without switching between multiple applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can sometimes feel a bit heavy, especially when there are many chats, teams, and notifications. It can also use a fair amount of system resources, and occasionally the app may take some time to load or sync messages and files. Review collected by and hosted on G2.com.

ASHID  K.
AK
ASHID K.
Associate Data Analyst
Information Technology and Services
Enterprise (> 1000 emp.)
"Smooth, Reliable Calling and Chat Experience"
5/5
What do you like best about Microsoft Teams?

The chat and calling features are good. Whether it’s a personal call or a group call, the calling experience is smooth and the voice never breaks. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I don’t like the new UI. Previously, we could create different sections in Teams, like Group Chat, Channels, and Personal Chat. But in the new UI, everything has changed, and now we have to go back and manually set everything up again. Review collected by and hosted on G2.com.

Torrey J.
TJ
Torrey J.
Support Associate
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Workspace That Saves Time with AI-Powered Meetings"
5/5
What do you like best about Microsoft Teams?

how it pulls everything you need for work into one place — chat, meetings, files, notes, and now AI assistance — so you’re not bouncing between apps all day. The part people tend to love most is the AI‑powered meeting and collaboration tools, because they save a ton of time and cut down on confusion. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Slow performance — It can lag or freeze, especially on older laptops or when switching between chats and meetings..

Too many notifications — Chats, channels, mentions, meetings… it piles up fast, and the defaults are loud. Review collected by and hosted on G2.com.

Pintu D.
PD
Pintu D.
Customer Support Associate
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Communication and Collaboration in One Place"
4/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its seamless communication. The chat, video conferencing, and file-sharing features are perfectly integrated in one place, making it very easy to collaborate with my team instantly. Microsoft Teams provides excellent value for money. Since it is already included in our Microsoft 365 subscription, we don't have to pay extra for a communication tool. The massive range of features perfectly justifies the cost. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike most about Microsoft Teams is that it heavy on system resources. It consumes too much RAM, which sometimes makes my computer slow or lag during heavy multitasking or screen sharing. Review collected by and hosted on G2.com.

Saurav K.
SK
Saurav K.
Assistant Manager
Enterprise (> 1000 emp.)
"All-in-One Communication and Collaboration with Microsoft Teams"
4.5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft Teams is that it brings communication and collaboration into one place. We can quickly connect with our employees, record meetings that get saved on OneDrive, create groups quickly, and update our status depending on whether we’re in the office, busy, available, etc. Its integration with Microsoft 365 and SharePoint is especially useful for day-to-day corporate work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Nothing as such for now, but sometimes the status starts showing as a white dot instead of the green tick for available, or the red dot for in a meeting/busy. This needs to be fixed, because it’s very useful for deciding when to ping a colleague. Review collected by and hosted on G2.com.

Sineka V.
SV
Sineka V.
Technical Lead
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration and Collaboration All in One Place"
5/5
What do you like best about Microsoft Teams?

The seamless integration with the Microsoft 365 ecosystem is what I appreciate most. Having chat, video meetings, file sharing, and collaborative document editing all in one place eliminates the need to switch between multiple apps. The ability to co-edit Excel and Word files directly within Teams while on a call saves significant time. I also find the channel-based organization helpful for keeping project discussions focused and searchable. The meeting recording and transcript features are valuable for catching up on sessions I've missed. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The application can be resource-heavy and sometimes slows down my system, especially when multiple meetings and chats are active. The search functionality isn't always reliable, finding older messages or files can be frustrating when results don't surface as expected. Notification management is also tricky; it's easy to miss important messages when you're in multiple channels, yet the constant pings can be distracting. The mobile app experience doesn't feel as polished as the desktop version, and syncing between devices occasionally lags. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Thabang M.
TM
Thabang Masango
•
Last activity about 2 months ago

How do you manage Teams performance, notifications, and finding older messages/files?

GU
Guest User
•
Last activity 3 months ago

What software do you need for Microsoft teams?

10 Upvotes
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Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Real-Time Chat
Scheduling
Video Call Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,342)