Microsoft Teams Reviews & Product Details

Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management. Key Features and Functionality: - Chat and Messaging: Facilitates real-time text communication with individuals or groups, supporting rich text, emojis, stickers, and GIFs. - Video Conferencing: Offers high-quality video meetings with features like screen sharing, custom backgrounds, and live captions, accommodating both small team huddles and large webinars. - File Sharing and Collaboration: Enables secure file storage and sharing through integration with OneDrive and SharePoint, allowing multiple users to co-author documents simultaneously. - Integration with Applications: Supports integration with a wide range of Microsoft and third-party applications, enhancing workflow efficiency by bringing various tools into one platform. - Security and Compliance: Provides enterprise-grade security measures, including data encryption for meetings, chats, calls, and files, ensuring compliance with industry standards. Primary Value and Solutions Provided: Microsoft Teams addresses the challenges of modern workplace collaboration by unifying communication channels, reducing the need for multiple disparate tools. It enhances team productivity by centralizing resources, facilitating real-time collaboration, and ensuring secure information sharing. By integrating with the broader Microsoft 365 ecosystem, Teams offers a cohesive environment that supports remote work, hybrid teams, and in-person collaboration, adapting to the diverse needs of today's workforce.

Seller

Microsoft

Discussions

Microsoft Teams Community

Languages Supported

Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Kannada, Georgian, Kazakh, Korean, Kurdish, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Sinhala, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkmen, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional), Maltese, Maori

Solution Type

All-in-One

Overview by

Matt Goodloe

Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80

1 User Per Month

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Top-Rated Alternatives

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User Insights

Average based on 19458 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

Microsoft Teams Integrations

(267)

Integration information sourced from real user reviews.

8x8 Work

absentify

ActiveDirectory Domain...

ADFS Server Windows 2019

ADP GlobalView Payroll

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Microsoft Teams Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Microsoft Teams, and what problem is it built to solve?

Microsoft Teams is used as a shared workspace for workplace communication and collaboration, bringing team conversations, meetings, and files together. It helps colleagues coordinate work across locations without relying on separate tools for each activity.

What languages does Microsoft Teams support?

Microsoft Teams supports 75 languages, including English, Spanish, French, German, Chinese (Simplified), and others.

What company sizes and industries is Microsoft Teams the best fit for?

Microsoft Teams is used across small, mid-sized, and enterprise organizations, with positive reviewer representation clustering in these company sizes and industries:

Company size — Mid-market: 51–1,000 employees.
Company size — Enterprise: More than 1,000 employees.
Company size — Small business: 50 or fewer employees.
Industry — Technology: Information Technology and Services and Computer Software.
Industry — Finance: Financial Services and Accounting.
Industry — Healthcare: Hospital & Health Care.
Industry — Education: Higher Education and Education Management.

How long does it take to implement Microsoft Teams across a team?

Implementation timelines vary, but Microsoft Teams is most often reported as going live in under a day or within a month. Other reported rollouts take longer, including a few months.

What customer support options does Microsoft Teams provide, and how do users find the overall support experience?

Support is available through a knowledge base, email/help desk, and chat, with 24/7 live-rep support. The experience is mixed: users describe helpful assistance for setup and troubleshooting, while others have found it difficult to get timely help with technical problems.

What is the experience like for teams switching to Microsoft Teams from another tool?

Switching to Microsoft Teams has often meant bringing chat, meetings, and file collaboration into one workspace instead of maintaining separate tools. Users coming from Slack, Zoom, Google Workspace, Skype, and other meeting or messaging platforms cite Microsoft 365 integration, consolidating workflows, cost, and ease of use as reasons for moving. The transition can require some adjustment to Teams’ channels and interface, but the combined workspace makes it easier to connect conversations with meetings and shared documents.

What tools and platforms does Microsoft Teams integrate with, and how do these integrations help users get more value from the product?

Microsoft Teams offers 264 integrations. Users name tools across these categories:

Microsoft 365 and file collaboration: Outlook, Word, Excel, OneDrive, SharePoint, and Planner.
Project and developer tools: Jira, Trello, and GitHub.
Communication and productivity: Slack, Grammarly, and PagerDuty.

In daily use, these connections bring scheduling, document collaboration, project updates, and alerts closer to team conversations, reducing the need to switch between applications.

What features or capabilities could make Microsoft Teams even more useful?

The most useful improvements would make Microsoft Teams easier to manage and lighter to run, particularly for busy workspaces. Recurring requests include:

Improve performance and reduce memory use, especially during meetings and screen sharing.
Make search and retrieval of older chats, messages, and files more dependable.
Make notification controls simpler, with better ways to prioritize important updates.
Clarify how chats, channels, and files are organized, with more flexibility for arranging conversations.

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Rutik C.

Software Developer

Small-Business (50 or fewer emp.)

9/17/2026

Guest users or non-business users of the software, not included in G2 scores.

"Easily Manageable Teams and Meetings for Better Organization"

4.5/5

What do you like best about Microsoft Teams?

Easily manageable teams and meetings for organization. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It takes too much time to load on laptop with 8GB RAM and 512GB SSD compared to the other laptops with higher configurations Review collected by and hosted on G2.com.

What problems is Microsoft Teams solving and how is that benefiting you?

Microsoft Teams solves the problem of fragmented communication and collaboration in modern workplaces. Instead of having conversations in one tool, meetings in another, and files scattered across different platforms, Teams brings chat, meetings, calls, file sharing, and collaboration into one workspace.

For me, the biggest benefit is that it keeps communication and work connected. As a software engineer working on projects with multiple people, I can use Teams to discuss technical issues, join meetings, share code or documents, and continue the conversation without losing context. Its integration with Microsoft 365 also makes it easier to collaborate on documents and keep everything related to a project in one place.

This helps me reduce context switching, communicate more efficiently, and stay aligned with my team, especially when working remotely or across different locations. Review collected by and hosted on G2.com.

Michael T.

Assistant Property Manager

Mid-Market (51-1000 emp.)

10/7/2026

"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"

5/5

What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it keeps communication and collaboration in one place. I can easily chat with coworkers, share files, join meetings, and stay updated on projects without having to switch between multiple platforms. The integration with Microsoft 365 is also very convenient for everyday work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike most about Microsoft Teams is that it can feel cluttered and overwhelming, especially when there are many chats, channels, notifications, and meetings. Notifications can also become excessive, and it can sometimes be difficult to find specific messages or files quickly. Review collected by and hosted on G2.com.

What problems is Microsoft Teams solving and how is that benefiting you?

Microsoft Teams helps solve the problem of having communication, meetings, and files spread across different platforms. It gives me one central place to communicate with coworkers, collaborate on projects, share documents, and stay updated. This saves time, makes teamwork easier, and helps reduce missed information. Review collected by and hosted on G2.com.

Venkatadri K.

System integration Tech

Enterprise (> 1000 emp.)

9/13/2026

"Great for Productivity, Needs Work on Performance."

4.5/5

What do you like best about Microsoft Teams?

Microsoft Teams has streamlined our daily operations by combining chat, video, and file collaboration into one spot, cutting out constant app-switching.

What I Like Best:

Real-time Co-authoring: Working on Word or Excel files directly inside a channel or meeting without opening separate apps saves our team 3–4 hours a week on version control.

Threaded Channels: Keeps project discussions organized by topic so context isn't lost in long email threads.

Seamless Escalation: Moving from a chat thread to a video call with screen sharing takes one click, keeping momentum high when solving urgent issues.

Copilot AI: Automated meeting recaps and action-item extraction eliminate post-meeting admin work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams works well as an all-in-one hub, there are several distinct pain points that drag down the experience:

Heavy Resource Drain & Lag: The desktop app can be a massive memory hog. It frequently slows down older machines, takes forever to launch, and causes occasional audio/video stutters during screensharing.

Notification & Message Overload: Finding specific details can be a nightmare. Between direct chats, group messages, and nested channel threads, critical updates easily get buried under a wall of noise.

Cluttered File Management: Storing files inside Teams channels automatically creates a messy backend in SharePoint. Searching for a specific document you saw a week ago often feels like a guessing game.

Glitchy Guest Access: Collaborating with contractors or external partners outside your organization is notoriously clunky switching between different tenant accounts often requires logging out or using an incognito browser window. Review collected by and hosted on G2.com.

What problems is Microsoft Teams solving and how is that benefiting you?

Microsoft Teams addresses the chaos of scattered workplace communication by centralizing tools into a single platform.

Core Problems Solved & Direct Benefits:

App-Switching Fatigue: Before Teams, moving between email, separate chat apps, and video platforms created constant distractions. Consolidating chat, video, and files into one hub saves me time and keeps me focused.

Version Control Nightmare: Instead of emailing document attachments back and forth, teams can co-author Word and Excel files directly within channels in real time. This eliminates duplicate copies and ensures everyone works from the latest version.

Siloed Project Context: Traditional email chains bury important project updates. Teams solves this with organized, thread-based channels where project decisions, shared files, and task boards remain permanently searchable for everyone on the team.

Post-Meeting Admin Overload: Copilot AI automatically summarizes long meetings and extracts key action items, eliminating the need to take manual notes and saving me 30–60 minutes after major calls. Review collected by and hosted on G2.com.

Megha A.

Performance marketer

Mid-Market (51-1000 emp.)

Originally submitted 9/6/2026

"All-in-One Collaboration Hub That Keeps Marketing Work Organized"

4.5/5

What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings communication, collaboration, and day-to-day work into one place. For marketing work, it’s especially useful for coordinating with different teams, sharing campaign updates and creatives, discussing requirements, and keeping project-related conversations organized. The integration with Microsoft 365 tools also makes it easy to access and share files without constantly switching between platforms. Overall, it helps reduce communication gaps and keeps team workflows more structured. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The main thing I dislike is that Teams can feel a little heavy when there are multiple chats, channels, meetings, and notifications happening at the same time. It can sometimes be difficult to find an older conversation or file quickly, especially when working across several projects. The interface also takes some time to get used to, and occasional performance issues during meetings can be frustrating. Review collected by and hosted on G2.com.

What problems is Microsoft Teams solving and how is that benefiting you?

Microsoft Teams helps solve the challenge of keeping communication and collaboration organized across different teams. In my marketing work, I use it to coordinate campaign requirements, share creatives and documents, discuss updates, and stay aligned with other departments without relying on long email threads. Having chats, meetings, files, and team discussions in one place makes collaboration faster and helps avoid missing important updates. Review collected by and hosted on G2.com.

anil y.

Cloud Engineer

Mid-Market (51-1000 emp.)

10/14/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Microsoft Teams Makes Team Communication and Collaboration Easy"

5/5

What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it simplifies communication and collaboration. I can quickly connect with my team through chat, meetings, and screen sharing, which makes it easier to discuss issues and resolve them faster without needing to be in the same place. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes Microsoft Teams feels slow, especially during meetings or when I’m switching between chats and other tabs. The notifications can be distracting as well, and every now and then audio or connectivity issues end up interrupting meetings. Review collected by and hosted on G2.com.

What problems is Microsoft Teams solving and how is that benefiting you?

Microsoft Teams helps me stay connected with my team and customers, even when we are working from different locations. I use it for meetings, quick discussions, sharing files, and resolving technical issues. It saves time, reduces unnecessary emails, and makes it easier to coordinate work and complete tasks faster. Review collected by and hosted on G2.com.

Dheeraj S.

Trainee Security Engineer

Information Services

Small-Business (50 or fewer emp.)

10/23/2026

"Unified Microsoft 365 Workspace with AI That Keeps Teams Productive"

4/5

What do you like best about Microsoft Teams?

Microsoft team's feebate heavily unified workspace capabilities seamless Microsoft 365 ecosystem. built-in AI features to use om meetings and notes, seamless connectivity.it removes the manual administrative follow-up and helps teams stay productive. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft teams frequently notes amount of RAM and CPU during video calls and screen control, very compels to find old file and massage due to storage and viewer locate and multi us account issue that rely in one drive under strange system. Review collected by and hosted on G2.com.

What problems is Microsoft Teams solving and how is that benefiting you?

Microsoft teams get several core operation challenges due modern workflows like HD videos chat tools but app swatting and email you can find very easy function; teams unify instant messaging group channels and phone system into one hub. allowing multiple users to exile PowerPoint files directly inside the chat window in real time. Review collected by and hosted on G2.com.

Ritvik R.

Lead AI Engineer

Enterprise (> 1000 emp.)

9/2/2026

"Microsoft Teams: All-in-One Collaboration with Copilot Summaries and a Convenient UI"

5/5

What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings communication and collaboration together in one place. I particularly like using Copilot to quickly summarize conversations and pull out key decisions or action items. Loop components are also useful for collaborating on notes, lists, and tasks directly within chats, while Facilitator helps keep meetings organized by capturing notes, tracking the agenda, and highlighting follow-ups. All of this present in a very convenient UI/UX. The value is good for what we get from it. Having Teams, Copilot, Loop, and other Microsoft 365 tools together makes collaboration easier and saves time switching between different platforms. Its one robust tool. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Teams can feel a bit cluttered when there are lots of chats, channels, and notifications. Finding older messages or files can also take some time. Review collected by and hosted on G2.com.

Charles P.

Group IT - Infrastructure Service Delivery Manager

Enterprise (> 1000 emp.)

10/28/2026

"Feature-Rich Collaboration: Presence, Copilot, Transcripts, and Recording"

5/5

What do you like best about Microsoft Teams?

It reduces the amount of mail you sent and I love the fact that you know whether someone is available, away or offline. The integration of Co-Pilot, transcripts and recording is very useful. Then there is the benefit of creating teams and much much more. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The desktop app is resource intensive and we struggle to get support when that happens. When you copy text from a conversation it adds the user's name that originally sent it and every link you copy and paste does not display what you copied. it makes it a hyperlink Review collected by and hosted on G2.com.

Jacob B.

Graduate Trainee

Small-Business (50 or fewer emp.)

9/1/2026

Guest users or non-business users of the software, not included in G2 scores.

"All in one convenience, with a few rough edges"

5/5

What do you like best about Microsoft Teams?

The best thing about it is that it puts chats, video calls, and your office files all in one app. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

1. The interface feels cluttered 2. Notifications can be messy. 3. Works great inside Microsoft 365, but connecting to non-Microsoft tools feels clunky 4. Heavy on RAM/CPU. 5 costs are rising, and full AI features require a $30/user/month copilot add-on on top of your base licence 6. Response times and help quality vary a lot by plan tier Review collected by and hosted on G2.com.

What problems is Microsoft Teams solving and how is that benefiting you?

Before: Teams worked across scattered tools — email for messages, a separate app for video calls, and files emailed as attachments. Finding the latest file version or a past conversation took time and often caused confusion.

What changed: Teams brought chat, video calls, and file collaboration into one app, with real-time co-authoring on Word/Excel/PowerPoint files.

Quantified benefit: Microsoft reports that organisations using Teams see up to a 25% reduction in time spent searching for information and files, since everything lives in one searchable place instead of scattered across email and Review collected by and hosted on G2.com.

Paola G.

Senior Program Specialist - Data Analyst

Mid-Market (51-1000 emp.)

9/1/2026

"Convenient, All-in-One Communication and Collaboration with Microsoft Teams"

5/5

What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how convenient it is for communication and collaboration. It makes it easy to stay connected with coworkers through chats, calls, and meetings, while also allowing us to share files and work together in one place. I also like that it helps keep everything organized without having to use multiple apps. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel a little overwhelming with all the different features and notifications. It can also be slow at times, especially when joining meetings or switching between chats and files. Overall, though, it’s a useful tool for staying connected and communicating with coworkers. Review collected by and hosted on G2.com.

What problems is Microsoft Teams solving and how is that benefiting you?

Microsoft Teams helps solve communication and collaboration challenges by keeping chats, meetings, calls, and file sharing all in one place. It makes it easier to communicate with coworkers, stay updated on projects, and quickly share information. This saves time and helps me stay organized and productive throughout the workday. Review collected by and hosted on G2.com.