What’s the Best Operational Risk Management Software You’ve Used—and Why?

Hey G2 community,

We’re evaluating tools to enhance our operational risk management processes, and I’d love to tap into the collective expertise here.

There are several big names out there—like Pirani, Aclaimant, IBM OpenPages, LogicManager, and Fusion Framework System—but choosing the right one really depends on performance, features, and real-world reliability.

What I am trying to know is;

• Why did you choose or reject a specific ORM tool?
• How well did it perform in critical areas like risk identification, mitigation planning, or compliance management?
• Were there any surprises from G2 reviews—good or bad—that matched (or clashed with) your experience?
• How was the customer support, and was the pricing worth it?