# ADP Workforce Now Reviews **Vendor:** ADP **Category:** [HCM Software](https://www.g2.com/categories/hcm-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 4,182 ## About ADP Workforce Now ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities. Managing your people has never been easier. ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And, as you grow, you can add the functionality you need. Empower all levels of your organization with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers. • All-in-one: A configurable HR platform to efficiently manage all your people management functions — payroll, HR, time, talent, and benefits — within a single database. • Confident Compliance: Our industry-leading security keeps your data safe, while our deep compliance expertise and solutions help you protect your business. • Ease of use: Innovative, easy-to-use features at your fingertips, making it easy to work in ways that fit your needs while also providing a better experience for your workforce • Insights in the flow of work: Make decisions with confidence, informed by insights from the richest and most robust workforce database in the business. • Integrated and connected ecosystem: Broaden your people management capabilities with the largest HR ecosystem that easily and securely integrates with leading third-party solutions. Easily connect with vital partners such as accountants, brokers and financial providers. PAYROLL. Save time and reduce errors with the all-in-one suite purposefully built to help you operate your business and meet your compliance needs. With anytime, anywhere access, quickly and accurately process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support your tax & compliance obligations and scales with you as you grow. Manage payroll for a global workforce with a single solution. HUMAN RESOURCES. Transform HR management from an administrative function to a vital, strategic part of your business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience. TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent. BENEFITS ADMINISTRATION. Streamline your benefits administration with an actionable dashboard that brings notifications and tasks to your attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match your organization’s records saving you money. Reduce your administrative burden and simplify Open Enrollment with our OE Center and service team TIME & ATTENDANCE. Experience time tracking that’s easy, convenient and accurate — for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating your timekeeping, attendance tracking and scheduling. Time-saving automation, seamless payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics help you effectively manage your workforce, every day. ADP DATACLOUD. Making data-driven business decisions has never been easier. With all of your Payroll, Human Resources, Benefits, Time and Talent information in one system, you can gain real, data-driven insight into your business. ADP Benchmarks lets you see how you compare to companies like yours— industries like yours— and locations like yours—so that you can confidently make strategic decisions based on the industry's largest data set. MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, manage payment options, and may. Empower business leaders with actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights. ADP MARKETPLACE. Broaden the capabilities of your HR suite with leading solutions ready to easily and securely share data with ADP Workforce Now. ADP API CENTRAL. Supports developers with tools for custom integrations to other HR and business systems to share and synchronize HR data to save time and maintain data accuracy. ## ADP Workforce Now Pros & Cons **What users like:** - Users appreciate the **ease of use** of ADP Workforce Now, highlighting its intuitive interface for both admins and employees. (309 reviews) - Users find ADP Workforce Now to be **easy to use** , benefiting from its reliable payroll and HR management features. (179 reviews) - Users appreciate the **seamless payroll management** of ADP Workforce Now, simplifying HR tasks and enhancing overall efficiency. (163 reviews) - Users appreciate the **integrated payroll management** of ADP Workforce Now, finding it efficient and user-friendly. (159 reviews) - Users value the **easy access** to payroll, benefits, and time-off information, enhancing their overall experience. (150 reviews) - Users appreciate the **responsive and friendly customer support** of ADP Workforce Now, enhancing their overall experience. (142 reviews) - Payroll (142 reviews) - Payroll Ease (133 reviews) - Users appreciate the **comprehensive features** of ADP Workforce Now, praising its all-in-one approach for HR needs. (132 reviews) - User Interface (130 reviews) **What users dislike:** - Users experience **poor customer support** with ADP Workforce Now, facing slow response times and inadequate assistance when issues arise. (111 reviews) - Users find ADP Workforce Now to be **not user-friendly** , with a clunky review process and hard-to-find reports. (98 reviews) - Users often face **missing features** that lead to confusion and difficulty navigating ADP Workforce Now effectively. (84 reviews) - Users find **navigation difficult** , citing a dated interface and overly complex workflows that hinder usability. (72 reviews) - Users find **customization limited** in ADP Workforce Now, leading to inflexible reports and complicated workflows. (71 reviews) - Learning Curve (67 reviews) - Not Intuitive (66 reviews) - Users experience **poor support services** , often receiving inconsistent answers and unresolved feedback on issues. (64 reviews) - Limited Features (60 reviews) - Poor Interface Design (53 reviews) ## ADP Workforce Now Reviews ### 1. Effortlessly Manages Our Contact Centers **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica Y. | Contact Center Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about ADP Workforce Now?** I really appreciate the ability to assign delegates to approve certain things and the transparency ADP Workforce Now provides to employees regarding their time off, paid time off, and benefits. This feature has been very impactful for us, especially since we have different managers handling various responsibilities like approving time off, monitoring attendance, and correcting clock-in errors. The way delegate access is assigned differently really benefits our workflow. The onboarding process is another area where ADP Workforce Now excels; it makes everything secure and easy, keeping all documentation organized and making onboarding new staff a breeze. **What do you dislike about ADP Workforce Now?** The scheduling templates could be a little bit easier to set up. I feel like some of the team solutions and dashboards are a little bit outdated. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now makes onboarding a breeze, centralizing scattered documents and ensuring everything is secure. It allows me to assign delegate approvals, provides transparency on time off, and impacts our workflow by managing roles like attendance and errors efficiently. ### 2. Easy to Use and Keeps Getting Better with Expanding Features **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn B. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2026 **What do you like best about ADP Workforce Now?** The ease of use for our employees and practitioners is what I like most. With the expanding features of the system it helps ease some of our problem areas we find. **What do you dislike about ADP Workforce Now?** Some of the features such as the LMS and parts of the performance reviews could be improved. For the LMS we have multiple issues with the search feature and finding what we need due to the system having so many courses. **What problems is ADP Workforce Now solving and how is that benefiting you?** The onboarding feature is probably the most helpful for us. Helps to allow new hires to quickly and efficiently complete their paperwork before their first day allowing us to having things ready to go for their first day. Self service for our employees helps us to allow employees to complete tax forms and direct deposits with ease allowing less errors in payroll processing for those aspects. ### 3. Easy way to check payslips and manage basic tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Aritra D. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about ADP Workforce Now?** I like how easy it is to check my payslips and download tax documents whenever I need them. I also use it to apply for leave, and the process is pretty straightforward. Everything being in one place saves time, so I don’t have to ask HR for small things. The system is generally simple to use once you get used to it. **What do you dislike about ADP Workforce Now?** The interface feels a little outdated and not especially intuitive. Even simple tasks can take a few extra clicks to locate, and the system can be slow at times, which makes the overall experience less smooth than it should be. **What problems is ADP Workforce Now solving and how is that benefiting you?** It solves the problem of having to go to HR for basic things like payslips, tax documents, or leave requests. I can access everything myself in one place, which saves time and makes things more convenient. ### 4. Wonderful All-in-One Payroll, HR & Benefits Platform with Reliable Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Keanna E. | Customer chat support, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about ADP Workforce Now?** All-in-one coverage: Payroll, HR, benefits, time & attendance, and reporting are integrated, which reduces duplicate data entry and helps keep records consistent. Payroll reliability & compliance: ADP’s payroll engine is strong, especially for tax calculations, filings, and multi-state compliance—this is a big confidence booster for many organizations. Scalability: It works well for mid-sized companies that are growing and need more structure without jumping to an enterprise-only system. Employee self-service: Employees can access pay statements, tax forms, benefits, and personal info easily, which cuts down on HR admin work. **What do you dislike about ADP Workforce Now?** Usability & Interface Clunky or outdated UI — Some users feel the interface isn’t as intuitive or modern as newer HR platforms. Hard to navigate — Complex menus can make simple tasks feel buried or take extra clicks. ❌ Complexity & Customization Limited customization — Making the system behave exactly how your org wants can require workarounds or extra setup. Configuration challenges — Setting up advanced workflows or rules isn’t always straightforward without support. ❌ Reporting Reporting quirks — While there’s robust reporting, building custom reports can be cumbersome compared with more modern analytics tools. ❌ Performance Issues Slow load times — Especially for large data sets or reports, performance can lag. Occasional bugs — Like many large systems, users sometimes encounter glitches that need support intervention. **What problems is ADP Workforce Now solving and how is that benefiting you?** 1. Manual and Fragmented HR Processes 2. Payroll Complexity & Risk Time & Attendance Tracking Problems Benefits Administration Challenges ### 5. All My Employment Data in One Place—Easy Access to Pay Stubs and Reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Edwin V. | Desarrollador de Software, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2026 **What do you like best about ADP Workforce Now?** The platform centralizes all my employment data in one place. I especially value how easy it is to access my pay stubs, salary history, and biannual performance reviews. It makes tracking my professional growth and objectives very transparent. **What do you dislike about ADP Workforce Now?** The user interface can feel a bit cluttered and overwhelming at times, making it difficult to find specific documents from previous years. Also, the loading speed can be slow during peak periods when everyone is completing their annual reviews. **What problems is ADP Workforce Now solving and how is that benefiting you?** It solves the need for constant communication with HR for basic inquiries. The main benefit is the self-service autonomy; I can manage my payroll documents and monitor my goals independently from any device, which saves a lot of time. ### 6. Dependable Payroll with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Stanley C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I use ADP Workforce Now for payroll, and it's awesome for helping with benefits and profit sharing balances. I really love that it assists us in communicating our benefit packages and lets employees know about their paychecks. The ability to show users their profit sharing balances is fantastic. Timecard management and employee work schedules are also features I enjoy; the timecard management is easy for users and their managers. We love the technical support provided by ADP Workforce Now, and I appreciate how ADP guided us through the setup process, especially since we've been with ADP for over 35 years. **What do you dislike about ADP Workforce Now?** The website can be a little clunky but usable. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll and benefits, it communicates benefit packages, shows employees their paycheck details, profit sharing balances daily, and simplifies timecard management. ### 7. Straightforward Onboarding, Needs Better Reporting **Rating:** 3.5/5.0 stars **Reviewed by:** Brett J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now is pretty straightforward. When I make a new hire, they never have issues getting done what they need to get started. It eliminates the need for myself or my team to hold the new hires' hand at every step. This autonomy allows for my team to go about other things and helps the new hire feel confident in the system without frustration. **What do you dislike about ADP Workforce Now?** I feel our system is not set up great and so I feel like we are not very efficient. We could use a partner that helps us run reports better, use analytics, or even understand ADP Assist better. Ours currently feels hodgepodge. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now makes it easy to update employee details and onboard new hires efficiently without much handholding, freeing my team for other tasks. ### 8. Centralizes HR & Payroll, But Learning Curve Present **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica T. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I love the automated abilities of ADP Workforce Now, especially the ability to run the same reports per pay period and the auto pay abilities. I also appreciate that ADP Workforce Now completes and files our taxes. It really reduces errors and saves me a lot of manual work. Plus, it provides accurate information that comes directly from payroll, making it more time efficient for me. **What do you dislike about ADP Workforce Now?** I have to use too many custom fields and status flags. I wish this was easier. Wish we could block certain taxes by job code. There was definitely a learning curve. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now reduces errors, minimizes manual work, and enhances communication across HR and payroll. It provides assistance with payroll, taxes, and labor laws, and its automation saves time by efficiently running reports and filing taxes accurately. ### 9. Effective Payroll Management, Needs Modernization **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin N. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about ADP Workforce Now?** I like the employee self-service options and find them really beneficial. They empower employees by giving them control over their own changes to tax elections and let them retrieve copies of pay stubs and tax forms. It's also great that it provides information on how to update their data. I appreciate the strong customer service, which is responsive and available most of the time to help with any issues or questions that come up. **What do you dislike about ADP Workforce Now?** We tried to use the HRIS side of the application but it is too rigid. There were features we were sold on, but were not available yet or fully implemented. Also, the system is obviously built on a legacy platform with unexplained codes, accumulators, and fields with too short text limits. It often makes me wonder if it is running on the WOPR from WarGames somewhere. Set up was complex. ADP did provide an implementation team with regular meetings and tasks to get us up and running. Implementation took several months and quite a bit of effort. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now simplifies hiring across locations without learning tax returns for each, provides employee self-service for updates and accessing pay info, and offers responsive customer service. ### 10. Streamlined HR Processes with Room for Growth **Rating:** 4.0/5.0 stars **Reviewed by:** Heather C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now's recruitment platform is all in one place, which really streamlines the hiring process. The performance platform is organized, helping management stay on track effectively, which is beneficial. Also, I appreciate that the employee demographics information is detailed, giving us comprehensive insights. **What do you dislike about ADP Workforce Now?** Though I love the performance dashboard concept, ours still needs work to make it run smoothly. Expenses of time and attendance system. Support structure, should be email-no cold calls. They push independence with resolving problems, which I like. But the initial set up needs more support. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll, recruitment, and performance reviews. It keeps recruitment organized in one place, helps management stay on track with a structured performance platform, and provides detailed staff demographics, which are beneficial for HRIS functions. ### 11. User-Friendly with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alishia A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** I use ADP Workforce Now for everything! I find it incredibly user friendly and it offers just about everything I need. I love all of the interactive features and I look forward to the increase with AI. The interactive tool providing real-time responses and help is fantastic for our practitioners as well as our employees. If and when an issue arises, ADP is always there to help me through the process. **What do you dislike about ADP Workforce Now?** I would say Service Connect could be a little better. I'm hoping AI Assist will help with creating custom reports because at this time it is a little difficult to create some. **What problems is ADP Workforce Now solving and how is that benefiting you?** I love that ADP Workforce Now is user-friendly and has interactive features that provide real-time help, which is great for both practitioners and employees. ### 12. Effortlessly Streamlines HR Tasks, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about ADP Workforce Now?** I find it really convenient that ADP Workforce Now has a mobile app that I can use on my phone instead of just having to log into a computer. Having a lot of information accessible on the mobile app makes life a lot easier because sometimes I can approve simple things directly on the app. It’s great because it’s accessible whenever I need it. Setting up ADP Workforce Now was pretty simple, and everything was self-explanatory, so it wasn't difficult at all. **What do you dislike about ADP Workforce Now?** Just sometimes minor glitches happen. Nothing major actually. Sometimes it just needs to be refreshed or updated, that's about it. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now centralizes employee info, saving me from jumping between systems. I analyze data and access past meetings in one place. The mobile app makes approvals easy without a computer, enhancing accessibility. ### 13. ADP Workforce Now Simplifies HR Tasks with an Intuitive, All-in-One Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ADP Workforce Now?** ADP workforce Now is a very useful platform and helps in bringing multiple HR tasks into one place. It has helped in making payroll, time tracking, benefit management much easier to handle without switching between between different systems. The another plus of it, is it's interface which is very intuitive and easy to use. This platform feels like a practical tool that simplifies complex HR process. **What do you dislike about ADP Workforce Now?** It is bit clunky at times, especially when navigating between different sections. **What problems is ADP Workforce Now solving and how is that benefiting you?** It has resolved the major issue of having HR, payroll, benefits, and employee data spread across different systems. By using it, there’s no longer a need to manage everything separately or rely on manual processes, since ADP Workforce Now brings it all into one platform, making things more organized and easier to track. ### 14. All-in-One Payroll and Time Tracking Made Easy with ADP Workforce Now **Rating:** 5.0/5.0 stars **Reviewed by:** Monika R. | Instructional Designer, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about ADP Workforce Now?** What I like best about ADP Workforce Now is how it centralizes payroll, time tracking, and employee information in one easy-to-use system. It makes it simple to access pay statements, track hours, and manage personal information without needing multiple platforms. The self-service features are especially helpful, as they save time and allow quick access to important details anytime. **What do you dislike about ADP Workforce Now?** One downside of ADP Workforce Now is that the interface can sometimes feel complex or not very intuitive, especially for new users. It may take time to find specific features or information. Additionally, occasional slow loading times or system glitches can make certain tasks, like accessing pay statements or submitting requests, a bit frustrating. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps solve the challenge of managing payroll, employee records, and time tracking in a single system. It streamlines processes like accessing pay information, tracking hours, and updating personal details. This benefits me by saving time, reducing errors, and making it easier to stay organized and informed about my work-related information. ### 15. Secure Payroll Processing with Some Challenges **Rating:** 3.0/5.0 stars **Reviewed by:** Tonya S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I love the online platform and the ability to get work done from anywhere. It helps with payroll issues, state compliance, and filings, making it easy to concentrate on what matters. The security features set in the background keep things aligned with federal and state laws. I found wonderful support at the ProSummit, where my last issue got fixed in person. **What do you dislike about ADP Workforce Now?** I find it somewhat confusing or aggravating to get certain things done due to the security features set in the background, which are meant to help keep things in line with federal/state laws. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now to process payroll and ensure state compliance is met with ease. It helps to keep records clean and prevent incorrect adjustments. The online platform allows me to work from anywhere. ### 16. A Dependable Service That Supports Our Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Mallory W. | Executive Assistant Human Resources Coordinator, Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about ADP Workforce Now?** ADP Workforce Now provides consistency and structure, particularly when it comes to payroll accuracy and compliance. **What do you dislike about ADP Workforce Now?** I feel like the recruiting side could use some improvements. It really needs a bank of resumes to search through. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP provides tools, educational materials, and straightforward guidance that simplify complex retirement topics and allow employees to manage their 401(k) directly through a secure and user‑friendly platform. From an HR perspective, having a trusted partner helps reduce confusion, ensures compliance, and gives us confidence that employees have access to the information and support they need to plan effectively for their financial future. ### 17. Upgrade Issues Overshadow Potential Benefits **Rating:** 0.5/5.0 stars **Reviewed by:** Karissa K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like the possibilities of having all services from cradle to grave in one place with ADP Workforce Now. It makes things a bit more seamless and compatible with niche markets. **What do you dislike about ADP Workforce Now?** I have a few issues with ADP Workforce Now. Upgrading to Comp Services introduced some problems, like losing the Bridge and certain controls. It limited abilities for reimbursable expenses and imputed income. The single signature onboarding documents are a hassle since they're grouped into one long document without options. Payroll options could be better, especially for things like travel reimbursement calculations and imputed income for cash value gifts. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now makes things a bit more seamless and compatible to niche markets but upgrading created problems like losing the Bridge, losing controls, and limited abilities for reimbursable expenses. ### 18. Comprehensive Service with Superb Support, Needs Enhanced Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Sora J. | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now is an all-in-one service, which is convenient for managing Payroll Benefits, onboarding, exit surveys, and time and attendance. I also love my support team; they are super helpful with benefits and can spot the items that are making benefits not work. **What do you dislike about ADP Workforce Now?** I think reporting could be more robust. And I am not thrilled when I call in and get a random person; my team feels like there are a lot of gaps with understanding what we are asking and what we are trying to accomplish. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll, benefits, onboarding, exit surveys, and tracking time and attendance, solving HR tracking issues. I like that it's an all-in-one service with a helpful support team that identifies and fixes benefit-related issues. ### 19. Solid, Scalable ERP/HR Platform—Great Payroll, but Support and Navigation Lag **Rating:** 3.0/5.0 stars **Reviewed by:** Jayson R. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about ADP Workforce Now?** It’s a solid, general-purpose ERP and HR all-in-one platform. It’s especially strong in payroll processing, which aligns with the company’s origins. Overall, it’s user-friendly and scalable, adapting well to different companies’ day-to-day functions and needs. **What do you dislike about ADP Workforce Now?** Slow customer support and system navigation are the top two things I would rank as not good about ADP. Support overall isn’t great, but support for state tax matters is especially painful and overly complex. On the administration side, navigating the system is even more frustrating and makes routine tasks harder than they should be. **What problems is ADP Workforce Now solving and how is that benefiting you?** It looks like they’re introducing enhanced AI-powered tools for some of the HR platform features, which could bring a few improvements. However, I don’t think that alone will resolve the ongoing customer support and navigation issues. ### 20. User-Friendly, Endless Possibilities with Minor Reporting Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Patricia M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I appreciate that ADP Workforce Now is user-friendly and fairly intuitive. It offers endless possibilities, letting us track personal information and education, manage items requiring renewal, run reports, and easily access and sort HR information. I also like how the company listens to users and continuously improves and creates products. The general reports and field grabber tools are beneficial for tracking the educational status of all staff. The initial setup went fairly smooth, training was fast, and the Bridge and Learning paths are great resources. **What do you dislike about ADP Workforce Now?** Burrowing down into reports can be confusing (advanced filtering). **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now to track personal information, run reports, and manage HR data effortlessly. The user-friendly platform helps me monitor staff educational status with features like field grabber and reporting tools. ### 21. Efficient Payroll with Custom Reporting, Needs 401k Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle A. | HR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about ADP Workforce Now?** I like the new hire and termination wizards for their seamless processing, ensuring all steps are taken. I also appreciate 'The Bridge' as it offers a place to ask questions and learn more. Plus, the custom reporting is invaluable because it allows me to create almost any report I can imagine. **What do you dislike about ADP Workforce Now?** I have to deal with the 401k secure act requirements of Roth conversions for flat dollar contributions manually. It should be automated like the 401k percentage process, so it's not up to the employer to review every payroll manually. **What problems is ADP Workforce Now solving and how is that benefiting you?** I find ADP Workforce Now handles accurate payroll processing, taxation, and benefit enrollments well. The new hire wizards streamline processes, The Bridge supports learning, and custom reporting allows creating diverse reports. ### 22. Robust Payroll Solution with Handy Mobile App **Rating:** 4.0/5.0 stars **Reviewed by:** Veronica G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I like the mobile app function of ADP Workforce Now and find it easy for employees to use. It allows employees to access paystubs, look up benefits, and enroll online for open enrollment. **What do you dislike about ADP Workforce Now?** I find that there needs to be clearer directions when it comes to federal income tax for employee deductions. Some employees do not get enough Federal Income Tax withdrawn from their paycheck, and they do not know why. It's also not as easy as it could be for managers to navigate and manage all their employees plus indirect reports. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll and benefits. It solves reporting issues and integrates with Workforce Management. The mobile app allows employees to access paystubs, check benefits, and enroll online, making it user-friendly. ### 23. ADP Does the Job Well—Easy Time Tracking and Requests **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan H. | Manager, Internal Onboarding and Solutions Enablement, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about ADP Workforce Now?** To put it plainly, ADP does the job and does it well. It's not shiny or fun, but it does its job very well. Clocking in and out is easy, vacation and sick time requests are simple, and everything just works exactly as advertised. **What do you dislike about ADP Workforce Now?** The only thing I dislike is the UI, ADP looks like it was designed in Windows 95 and never updated. However, as I said, it doesn't affect performance at all, so it's a small gripe **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP is the system we use for tracking time and requesting time off across multiple brands in our organisation ### 24. Streamlined Payroll with Easy Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Parita P. | Payroll Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about ADP Workforce Now?** I find processing payroll a lot easier and appreciate the ease it brings to reporting with ADP Workforce Now. I really like how ADP handles garnishments and taxes for us, and the smart compliance feature is valuable. **What do you dislike about ADP Workforce Now?** The reports are not available. Specifically, monthly hours reports for ACA are not accessible. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now makes processing payroll easier and helps with garnishments, taxes, and smart compliance. I switched to ADP Workforce Now mainly for these features, which are very beneficial for my HR tasks. ### 25. Great Platform for Managing Pay and Time Off—Even on Mobile **Rating:** 4.0/5.0 stars **Reviewed by:** Brian G. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about ADP Workforce Now?** It provides a good platform (including a mobile app) for employers to manage their employees and for employees to manage their pay and time off needs. **What do you dislike about ADP Workforce Now?** ADP seems to have multiple platforms beyond just Wokforce Now and I find it confusing to know which platform to use for which purpose. I have one login as the administrator of my company, a different login as an employee of my company, and another login for another company I work for that uses ADP - I never quite know which login to use for which platform, making it cumbersome to navigate the system. **What problems is ADP Workforce Now solving and how is that benefiting you?** We needed a reliable, web-based (with a mobile app) platform to manage employee pay and time management. ### 26. All-in-One Payroll, HR, Benefits, and Time Tracking in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about ADP Workforce Now?** One of the biggest strengths is that it combines: Payroll HR management Benefits administration Time tracking Instead of juggling multiple systems, everything lives in one place, which reduces errors and duplicate work. **What do you dislike about ADP Workforce Now?** Expensive and unclear pricing. Pricing isn’t transparent—you usually need a custom quote. Also, it does not have support for our international employees **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now is solving the problem of fragmented HR and payroll processes. Before using it, many tasks like payroll, benefits administration, onboarding, and compliance were handled across multiple systems or manually, which increased errors and took a lot of time. With ADP Workforce Now, these processes are centralized and automated. For example, payroll and taxes are calculated automatically, onboarding workflows guide new hires step-by-step, and employee data is stored in one system. ### 27. Easy to Navigate and Streamlines New Hire & Termination Tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** As a new user it was easy to navigate and find your way around. It does a nice job linking together all of the new hire and termination items without having to go to several different tabs/forms to complete **What do you dislike about ADP Workforce Now?** I am not always satisfied with the Service Request - it seems you don't get much response until you escalate the ticket - slow response time. I know you can call in but not always having the same rep to connect to means you have to start all over in the explanation process **What problems is ADP Workforce Now solving and how is that benefiting you?** all of the HR components are in on spot - easy for an administrator to use and for employees to get their whole EE experience in one spot ### 28. Centralized HR Solution, But Lacks Efficient Support **Rating:** 4.0/5.0 stars **Reviewed by:** Diane G. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like that everything in ADP Workforce Now is right in one place and very easy to find. I value the recruitment tabs the most because they connect directly with ADP, Indeed, ZipRecruiter, and other job sites, making it very easy to consolidate and keep everything in one place. **What do you dislike about ADP Workforce Now?** The initial setup was terrible. To be honest. The implementation, we're still having issues with. The things that don't work well for me are customer service. We have a very hard time getting answers that don't take longer than they should. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for everything HR-related like recruitment, onboarding, and time cards. It centralizes all tools, making them easy to find. The recruitment tabs integrate with job sites, simplifying the hiring process. ### 29. Easy Payroll Processing with Time-Saving Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Are M. | Food and Beverage Administrator, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ADP Workforce Now?** Payroll processing is straightforward and efficient, thanks to time-saving automation. The reporting tools are helpful, and the workforce tracking features make it easier to stay on top of day-to-day management. **What do you dislike about ADP Workforce Now?** It can be slow - long response time Porwerful but can be frustrating And is quite pricey **What problems is ADP Workforce Now solving and how is that benefiting you?** Before using ADP Workforce Now, managing payroll, employee records, leave requests, and scheduling was time-consuming and often required using multiple systems. ADP Workforce Now has helped centralize these processes into one platform, making it easier to manage employee information, process payroll accurately, and track attendance efficiently. Overall, it has improved our workflow, reduced manual administrative tasks, and given employees easier access to pay slips, leave balances, and HR information through its self-service tools. ### 30. Effortless Payroll Access with Room for Growth **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer S. | Activations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now makes it easy for me to log in and access my pay stubs and T4s. I appreciate the convenience of being able to go back historically to previous records without any hassle. It's great that I don't need to rely on my company to print and mail pay stubs and T4s, as ADP Workforce Now allows me to access them digitally without extra work or effort. **What do you dislike about ADP Workforce Now?** I wish it was easier to see what my potential annual salary could be as someone who earns commission. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now to easily access my pay stubs and T4s digitally, without extra work from my company. It's convenient for historical viewing, eliminating the need for printing and mailing. ### 31. Streamlines Payroll with Customizable Reporting, Needs Multi-Company Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Deepak B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like that with ADP Workforce Now, you can customize reports, which saves a lot of time and provides many options. The payroll processing is simpler now, and approving payroll happens quicker and with one click. **What do you dislike about ADP Workforce Now?** Running multi-company payroll and generating reports for all companies together can be a hassle with ADP Workforce Now. Currently, I have to process each company individually and generate 41 reports for each company in Canada. I wish I could combine them all into one register and one GL. Also, the initial setup of ADP Workforce Now was a lot of work. **What problems is ADP Workforce Now solving and how is that benefiting you?** I find ADP Workforce Now simplifies payroll processing and reporting. Approving payroll is quicker with one click, and customizing reports saves me time with numerous options. ### 32. ADP Workforce Management: A Game-Changer for Employee Scheduling and Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about ADP Workforce Now?** One new thing I like about ADP Workforce Now is its AI-powered features. It helps in detecting payroll errors automatically and gives useful insights, which saves time and improves accuracy. I also like the improved dashboards and reporting tools, as they make it easy to get real-time data and take quick decisions. Another good feature is that everything (HR, payroll, benefits) is available in one single platform, so work becomes more organized and efficient. **What do you dislike about ADP Workforce Now?** One area where ADP Workforce Now can improve is its user interface, as it sometimes feels outdated and not very intuitive for new users. It takes time to learn because the system has many menus and features. **What problems is ADP Workforce Now solving and how is that benefiting you?** It now automates payroll and time tracking, reducing human errors in calculations. It keeps everything up-to-date with tax regulations, automatically handling all calculations. ### 33. Customizable HR Tool with Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Bailey C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about ADP Workforce Now?** I really appreciate that ADP Workforce Now is customizable but also user-friendly, which is essential for our company since we operate in two states across eight locations with various positions including warehouse staff, delivery drivers, and office personnel. Being able to set it up the way we need it to work is very helpful. I also find the customer support through the chat feature and the Bridge to be very helpful. **What do you dislike about ADP Workforce Now?** There are some minor features and functions that we wish it had. I wish there were more wizard-based processes. This would cut down on some of our manual processes. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now keeps all our candidate and employee information in one place and simplifies processes. ### 34. ADP's technology and where it is taking HRIS **Rating:** 4.5/5.0 stars **Reviewed by:** Stacy-Ann F. | Human Resources Manager II, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about ADP Workforce Now?** All-in-One Platform ADP combines: Payroll HR Benefits Time & Attendance Recruiting Performance Management 401(k) Employee Self-Service Having everything integrated into one ecosystem reduces manual work and duplicate data entry. **What do you dislike about ADP Workforce Now?** Although reporting is powerful, building custom reports can require: Additional training Technical knowledge Trial and error **What problems is ADP Workforce Now solving and how is that benefiting you?** One of the highlights for me was learning more about ADP’s continued enhancements in employee engagement, payroll, benefits administration, AI-driven tools, and workforce technology. It provides valuable support by helping employees get real-time answers to their questions and concerns. That, in turn, frees up my time to focus on issues that require more attention; and with the new AI-driven assistance, it should further reduce the time I spend on these tasks. ### 35. ADP Workforce: A Comprehensive All-in-One Platform for Efficient Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Anirban G. | Sr. GTM Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about ADP Workforce Now?** ADP Workforce provides a comprehensive, all-in-one platform that centralizes payroll, HR, time tracking, and benefits, helping streamline processes and improve operational efficiency across the organization. **What do you dislike about ADP Workforce Now?** There isn’t much to write about what I dislike but costing could be one of the point. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps solve fragmentation across HR, payroll, and talent management by bringing these functions together in a single, cloud-based platform. By reducing manual data entry, it can cut down on payroll errors, make compliance easier to manage, and provide employee self-service tools. Overall, it saves administrative time, improves data accuracy, and supports better, data-driven decision-making. ### 36. User-Friendly Payroll Management, Needs CSV Export **Rating:** 4.5/5.0 stars **Reviewed by:** Sina A. | Inside Sales - HVAC, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about ADP Workforce Now?** I appreciate ADP Workforce Now's user-friendly app that keeps all my payroll data accessible from the first paystub to the latest right at my fingertips. Its capability to acknowledge and confirm the accuracy of salary data, like employment income and insurance, ensures the company is meeting their commitments on time. The automation features have dramatically smoothed out tasks such as requesting vacation or time off. Also, downloading and running it from the App Store was very easy. **What do you dislike about ADP Workforce Now?** It would be better to add a functionality like downloading all paystubs together in a spreadsheet .CSV format. ADP lacks this functionality. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps me access and review paystubs and tax slips easily, ensuring salary data accuracy. It's user-friendly, stores all payroll data conveniently, and automates tasks like vacation requests, unlike my previous company's email system. ### 37. One-Stop Shop **Rating:** 5.0/5.0 stars **Reviewed by:** Reagan C. | Talent Acquisition & Development, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about ADP Workforce Now?** Once a candidate applies and makes it through the hiring process, all of their information stays in one place- from payroll to benefits. Simple to use, easily accessible, and if we have questions, customer support is a chat away. **What do you dislike about ADP Workforce Now?** There seem to be kinks when new features are rolled out. But new features are being rolled out, which means they are always evolving and trying to create a better product. **What problems is ADP Workforce Now solving and how is that benefiting you?** Applicant Tracking- it keeps me organized. ### 38. AI-Powered Data Searches That Save Time **Rating:** 4.0/5.0 stars **Reviewed by:** Kimberly S. | Senior Benefits Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about ADP Workforce Now?** I like that AI/Intelligence has been incorporated into data searches. **What do you dislike about ADP Workforce Now?** My main dislike about WFN is that, if you’re not a power user, an administrator can end up spending a lot of time refining reports and trying to understand the configuration—specifically how data is entered throughout the database. **What problems is ADP Workforce Now solving and how is that benefiting you?** WFN is currently working on how to maintain data for retiree benefit administration. These are non-paid/term status employees, yet they are still active on our benefits side and need to be included in the file feeds we report to carriers. ### 39. Effortless Payroll and HR Management, Minor Leave Function Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Paige M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I use ADP Workforce Now for payroll and HRIS management, and it really helps me get to know my employees and their employment journey. It makes it easy to communicate with them using employee voice, handle onboarding, manage leaves, and process weekly payroll. I find it easy to use, and I value the onboarding feature and workforce manager. The initial setup was pretty seamless and easy. **What do you dislike about ADP Workforce Now?** The leave function does not interact well with the workforce manager function. I would like leave and FMLA to translate into workforce manager attendance policies. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps me with payroll, HRIS management, getting to know my employees, using the employee voice, onboarding, placing employees on leave, and doing weekly payroll. ### 40. Everything in One Spot: Hours, Payroll, and W-2s Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** tony r. | Porter, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ADP Workforce Now?** I like that everything is in one spot: my hours, payroll, and my W-2 form. It’s all right there, and I can also contact employees through it. **What do you dislike about ADP Workforce Now?** Honestly, there isn’t anything I dislike about ADP Workforce Now. I like everything about it, and I’ve been using it for a while now. **What problems is ADP Workforce Now solving and how is that benefiting you?** The best part about using this is that I can keep everything in one place, instead of having to download multiple apps just to access my W-2 and payroll information. ### 41. Top-Notch Support with Room for UI Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Megan S. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ADP Workforce Now?** I like the customer service ADP provides. They offer many learning modules for their system, and there is always a customer service agent available to help. The chat feature is great; you get to speak with a live agent (not AI) who can guide you through almost any process. I needed help setting up our benefits options, and the agent on the chat feature walked me through the entire set-up process and stayed on the chat until I had complete confidence to move forward. Although the initial setup of ADP Workforce Now was moderately easy, there were some bumps along the way, but the customer service to get it straightened out was top-notch. **What do you dislike about ADP Workforce Now?** I think the recruitment page can be more user-friendly, it takes some time to learn how to navigate it. I was having trouble finding where to re-open a job post after I had closed it. Navigating to that was not very intuitive. **What problems is ADP Workforce Now solving and how is that benefiting you?** It creates a smooth onboarding process, helps me find great candidates, and makes benefits enrollment easier. ### 42. Centralized HR Platform with Powerful Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Diana L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I like using ADP Workforce Now because it keeps everything all in one platform for HR, payroll, and recruitment. I really appreciate the analytics view, especially the ability to filter and customize views. The storyboards are great as they provide a deeper dive into the workforce, giving me the ability to be proactive where needed. **What do you dislike about ADP Workforce Now?** The recruitment aspect of ADP Workforce Now could be improved. I would love for Google Workspace to function with ADP Workforce Now similarly to how MS Teams does. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now keeps everything on one platform, reducing complexity. I appreciate its analytics view, which allows filtering and creating custom views while providing deep workforce insights. It helps me be proactive where needed. ### 43. ADP WFN Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** The support from the service team has been exceptional. They have consistently been highly responsive to our needs, proactive in their communication, and readily available whenever assistance is required. Their ability to quickly address questions, provide timely updates, and maintain open lines of communication has made working with them both efficient and seamless. Kristen Mahoney's professionalism, reliability, and customer-focused approach have truly stood out and contributed greatly to our overall experience with WFN. **What do you dislike about ADP Workforce Now?** Some of the implementations timelines could be worked revised as we know it takes longer to implement and therefore should lengthen the timelines especially when moving from E-time to Workforce Manager. **What problems is ADP Workforce Now solving and how is that benefiting you?** The platform allows us to securely manage critical compliance documentation, employee records, payroll information, onboarding documentation, benefits administration, timekeeping, and other essential HR functions in one place. This centralized approach reduces manual processes, minimizes administrative inefficiencies, and helps ensure accuracy and compliance with regulatory requirements. Having all workforce data integrated within one system positions us to operate more efficiently, remain compliant, and scale effectively as organizational needs evolve. ### 44. ADP Review 2026 **Rating:** 5.0/5.0 stars **Reviewed by:** Megan H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about ADP Workforce Now?** It’s an easy to use system, there’s lots of learning features and tutorials. The bridge has a lot of information available for different features. The training courses available are helpful if you want to learn more about one area or product. **What do you dislike about ADP Workforce Now?** Sometimes it can be hard to find the information needed, clicking through a profile several times to get to one portion of the employee profile takes a lot of time, the system will also randomly glitch and not allow access. Not having tech access if there is an issue for an employee can be troublesome. **What problems is ADP Workforce Now solving and how is that benefiting you?** It’s streamlining and making payroll, onboarding and recruiting so seamless and all in one platform instead of several different platforms. ### 45. More training to ADP representatives **Rating:** 4.0/5.0 stars **Reviewed by:** Enna M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** Upside of ADP is they system is user friendly. **What do you dislike about ADP Workforce Now?** Not an issue with the system Workforce now, but with customer service. While the ADP representatives are professional, there is a significant disconnect in their training. The support staff seems to have no visibility into the actual client-side view of the system. This makes it nearly impossible to resolve issues efficiently, as I spent most of the call educating them on the payroll laws or need rather than fixing the system problem or set up. ADP needs to train their staff on the user experience, not just their internal backend tools **What problems is ADP Workforce Now solving and how is that benefiting you?** Workforce Now makes payroll processing and having employees make benefit elections easier. ### 46. Global Accessibility, Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Phylissq M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like the Global KPIs, recruiting, and voice of the employee features in ADP Workforce Now, as well as reporting. Since becoming a global company, having access to all my employees is really valuable. Also, the customer service is excellent, which helped us through the initial setup despite the challenges. **What do you dislike about ADP Workforce Now?** I just need to get better access to creating custom reports. It's not ADP, it's more me learning all it can do. Not easy... the person in charge of our set-up was not as knowledgeable as we could have used. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now streamlines hiring and review accountability, providing access to all employees globally. I appreciate the Global KPIs, recruiting, and voice of the employee features. ### 47. Clean Payroll Dashboard, but Customer Service Wait Times and Turnover Hurt **Rating:** 1.5/5.0 stars **Reviewed by:** Gage L. | Total Rewards Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about ADP Workforce Now?** Their payroll dashboard is the strongest pro of ADP Workforce Now. It is clean and decently easy to pull in payroll. The integration directly into ADP's 401(k) portal is seemless and leads to 0 errors. **What do you dislike about ADP Workforce Now?** The customer service is a huge pain point. The chat feature is helpful for quick fixes but the dedicated customer service managers constantly are reassigned and unhelpful over the phone. Call time constantly have large wait times, usually with no help. **What problems is ADP Workforce Now solving and how is that benefiting you?** Its a cost effective HRIS platform for midsized companies. ### 48. Nice and clean Payroll web panel **Rating:** 4.0/5.0 stars **Reviewed by:** Jason L. | Network Administrator, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about ADP Workforce Now?** It is a very easy to use payroll and time management webpanel. **What do you dislike about ADP Workforce Now?** As a user I cannot really say there are any downsides to using this product. It manages our time and PTO properly, as well as out legal documents. **What problems is ADP Workforce Now solving and how is that benefiting you?** We can access our Tax forms anytime of the year from anywhere, it also provides a space to keep links to our work benefits. There is a PTO calendar that we can submit and our supervisors can approve or not these requests. ### 49. Seamless HR Integration and Management **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah S. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now brings everything into one centralized location. It eliminates the need to manage multiple platforms and keeps everything organized, accurate, and easy to access. ADP Workforce Now has streamlined, automated, and perfected processes, solving problems like disorganized employee records, payroll errors, and HR overload. The initial setup was very easy. **What do you dislike about ADP Workforce Now?** I no dislikes, if I do run into any issues I make one phone call to my account Rep and all is solved **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now has streamlined, automated, and perfected processes, solving disorganized employee records, payroll errors, and HR overload. It centralizes everything, eliminating the need to manage multiple platforms and keeping things organized, accurate, and easy to access. ### 50. Effortless Payroll with Stellar Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** emily R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I use ADP Workforce Now for payroll, and I love how easy it is to use in general. The amazing reporting really stands out for me, as does the ease of using templates. It allows us to easily upload stock releases, bonus payments, and all other specialty payments that would take hours to do manually, turning hours of work into minutes. **What do you dislike about ADP Workforce Now?** I wish we didn't have to cancel auto pay manually. It would be beneficial for ADP to do it for us. I wish it would automatically turn off auto pay upon termination status. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now allows us to easily upload stock releases and bonus payments, turning hours of work into minutes. ## ADP Workforce Now Discussions - [How does Workforce Now compare to other payroll services?](https://www.g2.com/discussions/25502-how-does-workforce-now-compare-to-other-payroll-services) - 5 comments, 3 upvotes - [Vacation approval customization](https://www.g2.com/discussions/vacation-approval-customization) - 2 comments, 1 upvote - [ADP spammed me, so I agreed to a demo, and then they ignored me](https://www.g2.com/discussions/adp-spammed-me-so-i-agreed-to-a-demo-and-then-they-ignored-me) - 1 comment, 1 upvote - [What is the best way to get questions answered regarding payroll issues or concerns?](https://www.g2.com/discussions/50722-what-is-the-best-way-to-get-questions-answered-regarding-payroll-issues-or-concerns) - 1 comment, 1 upvote - [Can we integrate with Salesforce?](https://www.g2.com/discussions/12266-can-we-integrate-with-salesforce) - 1 comment, 1 upvote - [View ADP Workforce Now pricing details and edition comparison](https://www.g2.com/products/adp-workforce-now/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A08%3A34+-0500&secure%5Bsession_id%5D=6745bbde-07e7-4519-bf8c-9d138547bb16&secure%5Btoken%5D=ac6beeff4248b06b4812f297db9ed086b607c0d8c8345f58e16c8d67b8d064f7&format=llm_user) ## ADP Workforce Now Integrations - [15Five](https://www.g2.com/products/15five/reviews) - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - [Aclaimant](https://www.g2.com/products/aclaimant/reviews) - [ActionTrac](https://www.g2.com/products/actiontrac/reviews) - [ADP Onboarding](https://www.g2.com/products/adp-onboarding/reviews) - [ADP SmartCompliance®](https://www.g2.com/products/adp-smartcompliance/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Allego](https://www.g2.com/products/allego/reviews) - [Aquera Identity Integration as a Service](https://www.g2.com/products/aquera-identity-integration-as-a-service/reviews) - [Assembly](https://www.g2.com/products/quantum-workplace-assembly/reviews) - [Attendance on Demand](https://www.g2.com/products/attendance-on-demand/reviews) - [Awardco](https://www.g2.com/products/awardco/reviews) - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Beekeeper Studio](https://www.g2.com/products/beekeeper-studio/reviews) - [Benefit Resource Inc.](https://www.g2.com/products/benefit-resource-inc/reviews) - [Bucketlist Rewards](https://www.g2.com/products/bucketlist-rewards/reviews) - [CareerPlug](https://www.g2.com/products/careerplug/reviews) - [Clarity Benefit Solutions](https://www.g2.com/products/clarity-benefit-solutions/reviews) - [ClockShark](https://www.g2.com/products/clockshark/reviews) - [Cornerstone](https://www.g2.com/products/cornerstone-cornerstone/reviews) - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - [DataBlend](https://www.g2.com/products/datablend/reviews) - [Decisely](https://www.g2.com/products/decisely/reviews) - [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) - [Deputy](https://www.g2.com/products/deputy/reviews) - [Doctegrity by Doctegrity](https://www.g2.com/products/doctegrity-doctegrity-by-doctegrity/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [empower](https://www.g2.com/products/empower-empower/reviews) - [EMP Trust HR](https://www.g2.com/products/emp-trust-hr/reviews) - [Flexspring](https://www.g2.com/products/flexspring/reviews) - [Flock](https://www.g2.com/products/flock/reviews) - [Globalization Partners International (GPI)](https://www.g2.com/products/globalization-partners-international-gpi/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Guideline](https://www.g2.com/products/guideline/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [HR Avatar](https://www.g2.com/products/hr-avatar/reviews) - [HR Cloud](https://www.g2.com/products/hr-cloud-hr-cloud/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [InfiniTime 7.0](https://www.g2.com/products/infinitime-7-0/reviews) - [InfiniTime Online](https://www.g2.com/products/infinitime-online/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [Jobvite](https://www.g2.com/products/jobvite/reviews) - [J.P.Morgan Workplace Solutions](https://www.g2.com/products/j-p-morgan-workplace-solutions/reviews) - [Kudos](https://www.g2.com/products/kudos/reviews) - [Lattice](https://www.g2.com/products/lattice/reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - [Litmos](https://www.g2.com/products/litmos/reviews) - [Macorva](https://www.g2.com/products/macorva/reviews) - [MakeShift](https://www.g2.com/products/makeshift/reviews) - [MedTrainer](https://www.g2.com/products/medtrainer/reviews) - [Microsoft D365FO Connector for ADP Workforce Now®](https://www.g2.com/products/microsoft-d365fo-connector-for-adp-workforce-now/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Modulus](https://www.g2.com/products/modulus-modulus/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [OrgChart](https://www.g2.com/products/orgchart/reviews) - [OurPeople](https://www.g2.com/products/ourpeople/reviews) - [Paradox](https://www.g2.com/products/paradox/reviews) - [Payfactors](https://www.g2.com/products/payfactors/reviews) - [PerformYard Performance Management](https://www.g2.com/products/performyard-performance-management/reviews) - [Points North](https://www.g2.com/products/points-north/reviews) - [Praisidio](https://www.g2.com/products/praisidio/reviews) - [Quantum Workplace](https://www.g2.com/products/quantum-workplace/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Quinyx](https://www.g2.com/products/quinyx/reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - [Report it: Anonymous Reporting Solutions](https://www.g2.com/products/report-it-anonymous-reporting-solutions/reviews) - [Reward Gateway Employee Experience Platform](https://www.g2.com/products/reward-gateway-employee-experience-platform/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Sage 300](https://www.g2.com/products/sage-300/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Salary.com](https://www.g2.com/products/salary-com-salary-com/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - [SimplyMerit](https://www.g2.com/products/simplymerit/reviews) - [SpotOn](https://www.g2.com/products/spoton/reviews) - [Staffeto](https://www.g2.com/products/staffeto/reviews) - [Synerion Agile](https://www.g2.com/products/synerion-agile/reviews) - [Synerion Enterprise](https://www.g2.com/products/synerion-inc-synerion-enterprise/reviews) - [Timeero](https://www.g2.com/products/timeero/reviews) - [TrackTik](https://www.g2.com/products/trackforce-valiant-tracktik/reviews) - [TripLog](https://www.g2.com/products/triplog/reviews) - [Trusaic ACA Compliance Solutions](https://www.g2.com/products/trusaic-aca-compliance-solutions/reviews) - [Trusaic Pay Equity](https://www.g2.com/products/trusaic-pay-equity/reviews) - [Trusaic TaxAdvantage](https://www.g2.com/products/trusaic-taxadvantage/reviews) - [Vetty](https://www.g2.com/products/vetty/reviews) - [VidCruiter](https://www.g2.com/products/vidcruiter/reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - [Workable](https://www.g2.com/products/workable/reviews) - [WorkBright](https://www.g2.com/products/workbright/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) - [ZipRecruiter](https://www.g2.com/products/ziprecruiter/reviews) ## ADP Workforce Now Features **Core HR** - Organization Management - Time, Attendance, and PTO - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Basics** - Interoperability - Performance - Reporting **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Content** - Automation - Content Creation - Distribution Features **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Logistics** - Integrations & APIs - User, Role and Access Management **Content** - Automation - File Sharing **Platform Performance** - Reporting - Monitoring **Feedback** - Continuous Feedback - Requesting Feedback **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Recruiting and Onboarding** - Job Posting **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top ADP Workforce Now Alternatives - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,266 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,236 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,656 reviews)