Eightfold AI Reviews & Product Details

Its user interface is intuitive and visually appealing for recruiters. The most valuable, easy-to-use, and practical feature is the interview scheduling function. Additionally, it allows us to access previous candidate statuses at any time. Each stage of the process is well-structured, making the recruiter’s workflow significantly easier. Review collected by and hosted on G2.com.

Sometimes, its AI feature does not provide exactly what I’m looking for. For example, when uploading a CV, it occasionally fails to capture the correct details in the AI-generated output. This functionality could be improved to make it more accurate and helpful. Review collected by and hosted on G2.com.

The AI capability. This capability allows us to recruit quickly and effectively. Review collected by and hosted on G2.com.

The time it takes Eightfold to respond to open tickets. Also when they answer tickets, the answers aren't always accurate.

We have raised this issue with our customer support team multiple times. Review collected by and hosted on G2.com.

Eightfold's interface and features have made our candidate management experience more efficient and enjoyable. We have especially seen efficiencies in our interview scheduling and interview feedback. The ability to search prospects from within the platform directly from within Requisitions empowers Recruiters to do Sourcing within the native Eightfold environment. Review collected by and hosted on G2.com.

The Calibration/Match Score feature does take some time to learn how to effectively use. While it is a powerful tool, there are intricacies that require time and experience to master. Review collected by and hosted on G2.com.

I used this tool to refer candidates and found that it provides detailed information about the job roles. The interface is also very easy to navigate, which made the process straightforward. Review collected by and hosted on G2.com.

At times, it can be a bit complicated to use. Review collected by and hosted on G2.com.

Allowing candidates to easily upload their resumes to the career site and having the AI show them other possible career opportunities that they may not have considered before but are relevant to them; which improves the number of actionable candidate volumes for screening and shortlisting. Review collected by and hosted on G2.com.

The talent community currently has limited tagging and reporting capability at the moment to help us sort and pool expressions of interest effectively. Review collected by and hosted on G2.com.

Strong partnership and willigness to improve the platform together. The technology part is important but there are more solutions in/coming to the market. In the end a key differentiator is the culture, people skills and vision of EF that makes the difference. Review collected by and hosted on G2.com.

As EF gets bigger the speed of innovation and adaptability seems to reduce similar to other technology platforms before them. Its understandable but may impact longer term our decision to stay on the platform.

Other point is missing or low level functionality of the platform in certain areas. Example the platform is referred to as an intelligence platform but the intelligence part of it is actually poor with a lack of strong analytical tools to do deep dives on the data and behavior of users on the platform. So ironic to call something an intelligence platform where it does not deliver a lot of intelligence to the executive levels in companies like us. Review collected by and hosted on G2.com.

Eightfold allows employees to assess their skills, providing a match score with internal opportunities Review collected by and hosted on G2.com.

The only thing I’d say is their level of technical support with enterprise customers. Review collected by and hosted on G2.com.

> Top Candidate Recommendation for any Position to Recruiters & On-boarding co-ordinators are amazing AI Feature in EF.

> Same for Job Recommendation to Candidates in Career portal

> It recommends candidates to HM/Recruiters and suggest to update the keywords in Job description for the recommended matching candidates.

ADFS Sync from EF to if any source application is very flexible with API, Flat File injections.

Admin can perform the Injection with XML or Flat File options. Review collected by and hosted on G2.com.

Candidate Application Prescreening Question & Responses sync mechianism missing between EF & ADFS (source system)

Duplicate Check of Candidate & Merge is not user friendly.

Moving Candidate to Prior phase and state is not flexible. Review collected by and hosted on G2.com.

Eightfold is extremely user friendly and the scheduling features are one of my favorites I have ever used! It allows you to easily message and set up phone calls/interviews with candidates all in one place. You can then easily update/reschedule/cancel the meeting if needed all in the same place as well, and it has the capability to sync to everyone's Outlook calendars for availability purposes. It keeps track of those who you have easily contacted and shared with the Hiring Team, making it easy to go back and look at your progress or updates as needed. Review collected by and hosted on G2.com.

Eightfold sometimes has a lag between syncing with our ATS system, which means you have to wait until it syncs to see your applicants show up from one to another at first Review collected by and hosted on G2.com.

Eightfold makes it much easier to schedule interviews and hold interviewers accountable for confirming their meetings and submitting feedback. It's also nice to have communities and events tied into it to track success of our university recruiting plans. Review collected by and hosted on G2.com.

Campaigns/Communities get messy when you move people through different stages. Sometimes people move automatically and sometimes manually, very difficult to manage messaging for targeted audiences. It would be great to be able to use this as a CRM but it's current capabilities don't really allow for that without constantly moving people back and forth between stages.

The feedback forms aren't easily customizable by recrtuier, would be nice for a recrutier to have personalized feedback forms that work best for them as the one we currently have is extremely vague. Review collected by and hosted on G2.com.