# Microsoft Teams vs Webex Suite Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Teams excels as an all-in-one hub for teamwork, seamlessly integrating with Microsoft 365 apps like Outlook and SharePoint. Users appreciate how this integration enhances collaboration and productivity, making it easier to manage tasks and communications in one place.
- **Users say** that Webex Suite provides a reliable and secure platform for virtual meetings, with consistent audio and video quality. Reviewers highlight its effectiveness in managing remote workloads and conducting training sessions, which is crucial for teams that rely on clear communication.
- **According to verified reviews** , Microsoft Teams has a slight edge in ease of setup, with users noting a more intuitive onboarding process. This can be particularly beneficial for organizations looking to implement a new tool quickly without extensive training.
- **Reviewers mention** that while Webex Suite offers solid features for video conferencing and screen sharing, it sometimes struggles with business instant messaging, receiving lower satisfaction ratings in this area compared to Microsoft Teams, which is praised for its robust chat functionalities.
- **G2 reviewers highlight** that both platforms have strong mobile applications, but Microsoft Teams is noted for its cross-platform support, allowing users to access the tool seamlessly across various devices, including Windows, macOS, and mobile platforms.
- **Users report** that Webex Suite's interface is straightforward to navigate, which can be a significant advantage for teams that prioritize user-friendly design. However, Microsoft Teams' higher overall satisfaction ratings suggest that it may offer a more comprehensive user experience overall.



| | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 19,145 | 18,908 | 
| **Largest Market Segment** | Enterprise (39.5% of reviews) | Enterprise (50.5% of reviews) | 
| **Entry Level Price** | $4.80 1 User Per Month | $0.00 | 

---
## Top Pros & Cons

### Microsoft Teams

Pros:
- Ease of Use (845 reviews)
- Team Collaboration (813 reviews)

Cons:
- Slow Loading (403 reviews)
- Performance Issues (266 reviews)

### Webex Suite

Pros:
- Ease of Use (271 reviews)
- Video Conferencing (187 reviews)

Cons:
- Slow Loading (103 reviews)
- Performance Issues (93 reviews)

---
## Ratings Comparison
| Rating | Microsoft Teams | Webex Suite | 
|---|---|---|
  | **Meets Requirements** | 8.9 (14243 reviews) | 8.9 (14780 reviews) | 
  | **Ease of Use** | 8.8 (14490 reviews) | 8.7 (14836 reviews) | 
  | **Ease of Setup** | 9.1 (4834 reviews) | 8.5 (3032 reviews) | 
  | **Ease of Admin** | 8.7 (2835 reviews) | 8.5 (2672 reviews) | 
  | **Quality of Support** | 8.6 (11478 reviews) | 8.5 (11837 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (2853 reviews) | 8.7 (2569 reviews) | 
  | **Product Direction (% positive)** | 8.6 (13522 reviews) | 7.8 (14233 reviews) | 

---
## Pricing

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

### Webex Suite

#### Entry-Level Pricing

Plan: Basic Plan

Price: $0.00

Description: Our free plan has limited access to certain features, but it's a great way for you to try before you buy.

Key Features:
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing

[Browse all 5 editions](https://www.g2.com/products/cisco-webex-suite/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Communication

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.9/10 | 1180 |

#### Content Sharing

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Video Streaming** | Not enough data | 9.1 (990 reviews) | 
| **Session Recording** | Not enough data | 9.0 (970 reviews) | 
| **File Sharing** | Not enough data | 8.9 (947 reviews) | 

#### Collaboration

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Whiteboard** | Not enough data | 8.8 (903 reviews) | 
| **Hand Raising** | Not enough data | 9.0 (983 reviews) | 
| **Participation Controls** | Not enough data | 9.0 (975 reviews) | 
| **Survey Tools** | Not enough data | 8.8 (879 reviews) | 
| **Screen Sharing** | Not enough data | 9.2 (1006 reviews) | 

#### Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Technical Support** | Not enough data | 8.8 (881 reviews) | 
| **Live Chat** | Not enough data | 9.0 (981 reviews) | 
| **Markup Tools** | Not enough data | 8.9 (882 reviews) | 

#### Agentic AI - Virtual Classroom

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.9 (21 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.5/10 | 10614 |
| **Webex Suite** | 8.4/10 | 1251 |

#### Business Instant Messaging

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **File Sharing** | 8.9 (9039 reviews) | 8.6 (945 reviews) | 
| **Notifications** | 8.7 (9226 reviews) | 8.8 (1048 reviews) | 
| **Search** | 8.4 (8526 reviews) | 8.5 (959 reviews) | 

#### Business Instant Messaging 

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Audio Conferencing** | 9.0 (8500 reviews) | 9.0 (1023 reviews) | 
| **Video Conferencing** | 9.0 (8487 reviews) | 8.9 (966 reviews) | 

#### Business Instant Messaging

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Mobile Application** | 8.8 (8223 reviews) | 8.7 (907 reviews) | 
| **Web Application** | 8.8 (8399 reviews) | 8.8 (965 reviews) | 
| **Integrations** | 8.7 (7405 reviews) | 8.7 (871 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Text Summarization** | 8.2 (1052 reviews) | 8.2 (52 reviews) | 

#### AI - Business Instant Messaging

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **AI Powered Search** | 8.1 (1012 reviews) | 8.1 (54 reviews) | 
| **Smart Notifications** | 8.4 (1009 reviews) | 8.1 (53 reviews) | 
| **AI Powered Language Translation** | 8.0 (995 reviews) | 8.0 (55 reviews) | 
| **Content Generation** | 8.1 (989 reviews) | 7.7 (52 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Cross-system Integration** | 8.1 (602 reviews) | 7.8 (36 reviews) | 
| **Natural Language Interaction** | 8.1 (584 reviews) | 7.7 (36 reviews) | 

### Virtual Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.5/10 | 100 |

#### Visual Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Whiteboarding** | Not enough data | 8.6 (68 reviews) | 
| **Annotations** | Not enough data | 8.6 (63 reviews) | 
| **Graphing** | Not enough data | 8.4 (63 reviews) | 
| **Templates** | Not enough data | 8.4 (65 reviews) | 

#### Office Customization

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Office Decor** | Not enough data | 8.7 (63 reviews) | 
| **Customized Floor Plans** | Not enough data | 8.6 (61 reviews) | 
| **Personal Offices** | Not enough data | 8.5 (61 reviews) | 

#### Guest Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Virtual Receptionist** | Not enough data | 8.6 (59 reviews) | 
| **External Video Conferencing** | Not enough data | 8.6 (61 reviews) | 
| **Guest Links** | Not enough data | 8.6 (57 reviews) | 

#### Collaboration Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Simultaneous Screen Sharing** | Not enough data | 8.7 (63 reviews) | 
| **Document Sharing** | Not enough data | 9.0 (67 reviews) | 
| **Availability Status** | Not enough data | 9.0 (64 reviews) | 
| **Mobile Application** | Not enough data | 8.8 (62 reviews) | 

#### Agentic AI - Virtual Workspaces

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (29 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (28 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.7/10 | 483 |

#### Design Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Drawing** | Not enough data | 8.8 (355 reviews) | 
| **Marker Colors** | Not enough data | 8.8 (354 reviews) | 
| **Mind Mapping** | Not enough data | 8.6 (309 reviews) | 
| **Templates** | Not enough data | 8.7 (316 reviews) | 
| **Drag-and-Drop** | Not enough data | 8.8 (332 reviews) | 

#### Communication Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Voting** | Not enough data | 8.9 (333 reviews) | 
| **Commenting** | Not enough data | 9.0 (355 reviews) | 

#### Integrations

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **CMS Integrations** | Not enough data | 8.7 (284 reviews) | 
| **Sharing** | Not enough data | 9.0 (353 reviews) | 

#### Software Offering

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **In-Browser** | Not enough data | 8.8 (351 reviews) | 
| **Desktop App** | Not enough data | 9.2 (388 reviews) | 
| **Mobile App** | Not enough data | 9.0 (373 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (19 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (19 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.7/10 | 6257 |

#### Presenter Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (4892 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (4248 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | 8.8 (4607 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.9 (5122 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.0 (5261 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 9.0 (5495 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.0 (5412 reviews) ✓ Verified | 

#### Application Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Password Protection** | Not enough data | 8.8 (4343 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.8 (4910 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (4872 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Decision Making** | Not enough data | 7.4 (49 reviews) | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.4/10 | 50 |

#### Collaboration

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Integrated Communications** | Not enough data | 9.1 (32 reviews) | 
| **Native Communications** | Not enough data | 8.7 (33 reviews) | 
| **Board Overview** | Not enough data | 8.6 (31 reviews) | 
| **Screen Sharing** | Not enough data | 8.9 (35 reviews) | 

#### Hardware

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Required Hardware** | Not enough data | 8.7 (31 reviews) | 
| **Bring Your Own Device** | Not enough data | 8.5 (31 reviews) | 

####  Security

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Permissions** | Not enough data | 9.0 (32 reviews) | 
| **Single Sign-On (SSO)** | Not enough data | 8.8 (32 reviews) | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (12 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.8/10 | 10526 |
| **Webex Suite** | 8.7/10 | 11915 |

#### Collaboration Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Screen Sharing** | 9.0 (8183 reviews) ✓ Verified | 9.0 (10204 reviews) ✓ Verified | 
| **Presentations** | 9.1 (5781 reviews) ✓ Verified | 9.1 (2973 reviews) ✓ Verified | 
| **Whiteboarding** | Feature Not Available | 8.8 (2652 reviews) ✓ Verified | 
| **Live Chat** | 9.2 (6464 reviews) ✓ Verified | 9.0 (3231 reviews) ✓ Verified | 
| **Hand Raising** | Feature Not Available | 9.0 (3041 reviews) | 

#### Meeting Coordination

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Scheduling** | 9.0 (7888 reviews) ✓ Verified | 8.7 (9169 reviews) | 
| **Recording** | 8.9 (7069 reviews) ✓ Verified | 8.7 (8658 reviews) ✓ Verified | 
| **Participant Permissions** | 8.8 (7222 reviews) ✓ Verified | 8.7 (9024 reviews) ✓ Verified | 
| **One-Click Join** | 8.9 (5711 reviews) ✓ Verified | 8.8 (3183 reviews) ✓ Verified | 

#### Software Type

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Mobile** | 8.8 (7352 reviews) ✓ Verified | 8.6 (7755 reviews) ✓ Verified | 
| **Browser Application** | 8.7 (5342 reviews) ✓ Verified | 8.8 (3111 reviews) ✓ Verified | 
| **Desktop Application** | 9.1 (6019 reviews) ✓ Verified | 9.0 (3267 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (721 reviews) | 7.9 (98 reviews) | 
| **Proactive Assistance** | 7.9 (726 reviews) | 7.8 (93 reviews) | 
| **Decision Making** | 7.9 (684 reviews) | 7.7 (89 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 9.2/10 | 68 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Agenda Management** | Not enough data | 9.3 (40 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 9.3 (42 reviews) | 
| **Automated Scheduling** | Not enough data | 9.4 (40 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.3 (40 reviews) | 
| **Voice Recognition** | Not enough data | 9.1 (41 reviews) | 
| **Action Item Tracking** | Not enough data | 9.3 (40 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 9.1 (40 reviews) | 
| **Personalization** | Not enough data | 9.0 (42 reviews) | 
| **Smart Summaries** | Not enough data | 9.2 (44 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Language Translation** | Not enough data | 9.1 (40 reviews) | 
| **Real-Time Transcription** | Not enough data | 9.1 (40 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 9.2 (37 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 9.2 (15 reviews) | 
| **Decision Making** | Not enough data | 9.2 (14 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.6/10 | 292 |

#### Platform Basics - VoIP Providers

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.9 (11 reviews) | 
| **Call Management** | Not enough data | 9.1 (13 reviews) | 
| **Network monitoring** | Not enough data | 9.5 (11 reviews) | 
| **Integrations** | Not enough data | 9.3 (10 reviews) | 
| **Virtual PBX** | Not enough data | 8.9 (9 reviews) | 
| **SIP trunking services** | Not enough data | 8.3 (11 reviews) | 

#### Basic Communication

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Phone Calls** | Not enough data | 8.8 (249 reviews) | 
| **Video Calls** | Not enough data | 8.7 (234 reviews) | 
| **Instant Messaging** | Not enough data | 8.6 (213 reviews) | 
| **Screen Sharing** | Not enough data | 9.0 (261 reviews) | 
| **Conference Calls** | Not enough data | 9.0 (261 reviews) | 
| **Desk-to-Desk Calls** | Not enough data | 8.6 (148 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (6 reviews) | 

#### Access

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Software Pairing** | Not enough data | 8.3 (164 reviews) | 
| **Browser Extension** | Not enough data | 8.4 (187 reviews) | 
| **Individual Download** | Not enough data | 8.4 (177 reviews) | 

#### Advanced Features

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Hold Music** | Not enough data | 7.9 (134 reviews) | 
| **Automated Attendants** | Not enough data | 8.3 (137 reviews) | 
| **VOiP Number** | Not enough data | 8.6 (179 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 9.1/10 | 204 |

#### Agentic AI - UCaaS Platforms

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 9.8 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.8 (7 reviews) | 

#### Extensions

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 9.0 (147 reviews) | 
| **Native VoIP** | Not enough data | 8.9 (163 reviews) | 
| **CCaaS Option** | Not enough data | 9.0 (106 reviews) | 

#### Features

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 9.0 (160 reviews) | 
| **Voicemail to SMS** | Not enough data | 8.9 (103 reviews) | 
| **File Sharing** | Not enough data | 9.0 (156 reviews) | 
| **Voice Conferencing** | Not enough data | 9.1 (173 reviews) | 
| **Video Conferencing** | Not enough data | 9.2 (158 reviews) | 
| **Conference Transcripts** | Not enough data | 9.1 (144 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.6/10 | 221 |
| **Webex Suite** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Action Item extraction** | 8.5 (125 reviews) | Not enough data | 
| **Summary Generation** | 8.9 (137 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Speech-to-text Transcription** | 8.8 (137 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Team-based Access** | 8.7 (135 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Multi-Language and Accent Support** | 8.3 (124 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Integrations** | 8.4 (133 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Access Control** | 8.8 (125 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Semantic Search** | 8.2 (113 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Speaker Recognition** | 8.7 (133 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Microsoft Teams (1):** [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to Webex Suite (8):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [VoIP Providers](https://www.g2.com/categories/voip-providers), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Small-Business** | 22.1% | 18.6% | 
| **Mid-Market** | 38.5% | 30.9% | 
| **Enterprise** | 39.5% | 50.5% | 

### By Industry

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

#### Webex Suite

- **Information Technology and Services:** 17.0%
- **Computer Software:** 8.5%
- **Financial Services:** 5.0%
- **Hospital & Health Care:** 4.9%
- **Higher Education:** 3.4%
- **Telecommunications:** 3.1%
- **Education Management:** 3.0%
- **Banking:** 2.9%
- **Insurance:** 2.6%
- **Marketing and Advertising:** 2.6%
- **Other:** 46.9%

---
## Alternatives

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56473 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48096 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39161 reviews)
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- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (498 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (266 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17112 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (16892 reviews)

### Alternatives to Webex Suite

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56473 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48096 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17112 reviews)
- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13219 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1462 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1400 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39161 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)

---
## Top Discussions

### Microsoft Teams

- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 19 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 13 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

### Webex Suite

- Title: [Is there a method for taking and saving private notes within Webex Meetings?](https://www.g2.com/discussions/24415-is-there-a-method-for-taking-and-saving-private-notes-within-webex-meetings) — 8 comments, 2 upvotes
  > **Top comment:** "During a meeting, one or more meeting participants with access to the notes feature can take notes on the Notes panel in the meeting window. 

If all..."
- Title: [Is Cisco Webex meetings free?](https://www.g2.com/discussions/is-cisco-webex-meetings-free) — 7 comments
  > **Top comment:** "There are multiple plans. Including Free which has some limitations."
- Title: [What is the best use for Cisco Jabber?](https://www.g2.com/discussions/what-is-the-best-use-for-cisco-jabber) — 7 comments, 1 upvote
  > **Top comment:** "Collaboration across a wide area (ours is statewide.)  I am able to view availability and chat as needed.  Though ours is blocked, it also allows users to..."
- Title: [Is there an oprion of sending reminders before the meeting?](https://www.g2.com/discussions/is-there-an-oprion-of-sending-reminders-before-the-meeting) — 7 comments, 1 upvote
  > **Top comment:** "Yes, you can send reminders.  we always had ours set to do two reminders with the first one being 15 minutes prior to meeting time and the second for 5..."
- Title: [Can I conference in a mobile number from the app](https://www.g2.com/discussions/16219-can-i-conference-in-a-mobile-number-from-the-app) — 7 comments, 2 upvotes
  > **Top comment:** "I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-teams-vs-cisco-webex-suite)