# Microsoft Teams vs Webex Suite Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Teams excels in providing a seamless all-in-one collaboration experience, integrating chat, video conferencing, and file sharing into a single interface. Users appreciate how it connects effortlessly with Microsoft 365 applications, enhancing productivity for remote teams.
- **Users say** that Webex Suite stands out for its reliability and excellent audio and video quality. Many find it easy to join meetings quickly, and they value the platform's strong security features, making it a trusted choice for sensitive communications.
- **Reviewers mention** that Microsoft Teams offers a more intuitive setup process, with many users highlighting its ease of use and quick implementation. This is particularly beneficial for teams looking to get started without extensive training or configuration.
- **According to verified reviews** , Webex Suite is praised for its robust features tailored for meetings, webinars, and events. Users enjoy the integrated polling and screen-sharing capabilities, which enhance engagement during virtual gatherings.
- **G2 reviewers note** that while both platforms have strong mobile applications, Microsoft Teams receives higher marks for its mobile usability, allowing users to stay connected and productive on the go, which is crucial for remote workers.
- **Users highlight** that Webex Suite's collaborative tools are effective, but some find that it can struggle with integration into existing workflows compared to Microsoft Teams, which many users feel fits more naturally into their daily routines.



| | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 19,285 | 18,926 | 
| **Largest Market Segment** | Enterprise (39.5% of reviews) | Enterprise (50.5% of reviews) | 
| **Entry Level Price** | $4.80 1 User Per Month | $0.00 | 

---
## Top Pros & Cons

### Microsoft Teams

Pros:
- Team Collaboration (896 reviews)
- Ease of Use (845 reviews)

Cons:
- Slow Loading (418 reviews)
- Performance Issues (299 reviews)

### Webex Suite

Pros:
- Ease of Use (282 reviews)
- Video Conferencing (197 reviews)

Cons:
- Slow Loading (106 reviews)
- Not User-Friendly (96 reviews)

---
## Ratings Comparison
| Rating | Microsoft Teams | Webex Suite | 
|---|---|---|
  | **Meets Requirements** | 9.0 (14347 reviews) | 8.9 (14790 reviews) | 
  | **Ease of Use** | 8.8 (14604 reviews) | 8.7 (14847 reviews) | 
  | **Ease of Setup** | 9.1 (4946 reviews) | 8.5 (3044 reviews) | 
  | **Ease of Admin** | 8.7 (2880 reviews) | 8.5 (2675 reviews) | 
  | **Quality of Support** | 8.6 (11578 reviews) | 8.5 (11847 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (2900 reviews) | 8.7 (2572 reviews) | 
  | **Product Direction (% positive)** | 8.6 (13612 reviews) | 7.8 (14243 reviews) | 

---
## Pricing

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

### Webex Suite

#### Entry-Level Pricing

Plan: Basic Plan

Price: $0.00

Description: Our free plan has limited access to certain features, but it's a great way for you to try before you buy.

Key Features:
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing

[Browse all 5 editions](https://www.g2.com/products/cisco-webex-suite/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Additional Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Additional Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 9.2/10 | 69 |

#### Third-Party Integrations

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Agenda Management

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Agenda Management** | Not enough data | Not enough data | 

#### Speech Recognition

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Speech Recognition** | Not enough data | Not enough data | 

#### Scheduling

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 

#### Video Conferencing

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Video Conferencing** | Not enough data | Not enough data | 

#### Decision Support

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Decision Support** | Not enough data | Not enough data | 

#### Accessibility Compliance (WCAG)

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Accessibility Compliance (WCAG)** | Not enough data | Not enough data | 

#### Real-Time Language Translation

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Real-Time Language Translation** | Not enough data | Not enough data | 

#### Autonomous Task Execution

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Meeting Notes

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Meeting Notes** | Not enough data | Not enough data | 

#### Action Management

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Action Management** | Not enough data | Not enough data | 

#### Sentiment Analysis

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Call Transcription

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Call Transcription** | Not enough data | Not enough data | 

#### Recording

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Recording** | Not enough data | Not enough data | 

#### Transcript Search & Annotation

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Transcript Search & Annotation** | Not enough data | Not enough data | 

#### Action Item Tracking

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Action Item Tracking** | Not enough data | Not enough data | 

#### Meeting Prep - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Agenda Management** | Not enough data | 9.3 (41 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 9.3 (43 reviews) | 
| **Automated Scheduling** | Not enough data | 9.4 (41 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.3 (41 reviews) | 
| **Voice Recognition** | Not enough data | 9.1 (42 reviews) | 
| **Action Item Tracking** | Not enough data | 9.3 (41 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 9.1 (41 reviews) | 
| **Personalization** | Not enough data | 9.0 (42 reviews) | 
| **Smart Summaries** | Not enough data | 9.2 (45 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Language Translation** | Not enough data | 9.1 (41 reviews) | 
| **Real-Time Transcription** | Not enough data | 9.1 (41 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 9.3 (38 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 9.3 (16 reviews) | 
| **Cross-system Integration** | Not enough data | 9.3 (16 reviews) | 
| **Decision Making** | Not enough data | 9.2 (15 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Communication

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 

#### Administration

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Audio Calls** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.9/10 | 1181 |

#### Content Sharing

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Video Streaming** | Not enough data | 9.1 (991 reviews) | 
| **Session Recording** | Not enough data | 9.0 (971 reviews) | 
| **File Sharing** | Not enough data | 8.9 (948 reviews) | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Two Way Audio & Video** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Whiteboard** | Not enough data | 8.8 (904 reviews) | 
| **Hand Raising** | Not enough data | 9.0 (984 reviews) | 
| **Participation Controls** | Not enough data | 9.0 (976 reviews) | 
| **Survey Tools** | Not enough data | 8.8 (880 reviews) | 
| **Screen Sharing** | Not enough data | 9.2 (1007 reviews) | 
| **Interactive Whiteboard** | Not enough data | Not enough data | 

#### Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Technical Support** | Not enough data | 8.8 (882 reviews) | 
| **Live Chat** | Not enough data | 9.0 (982 reviews) | 
| **Markup Tools** | Not enough data | 8.9 (883 reviews) | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 

#### Agentic AI - Virtual Classroom

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.9 (21 reviews) | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Self-paced Learning** | Not enough data | Not enough data | 
| **Blended Learning** | Not enough data | Not enough data | 
| **Synchronous Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Real-time Broadcasting** | Not enough data | Not enough data | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Class Scheduling** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Student Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Learning Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **LMS Integration (LTI)** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Course Authoring** | Not enough data | Not enough data | 
| **Student Portal** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Virtual Classroom** | Not enough data | Not enough data | 
| **Progress Reports** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.6/10 | 10662 |
| **Webex Suite** | 8.4/10 | 1252 |

#### Business Instant Messaging

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **File Sharing** | 8.9 (9071 reviews) | 8.6 (948 reviews) | 
| **Notifications** | 8.7 (9255 reviews) | 8.8 (1050 reviews) | 
| **Search** | 8.4 (8546 reviews) | 8.5 (960 reviews) | 
| **Screen Sharing** | 10.0 (6 reviews) | Not enough data | 
| **Alerts/Notifications** | 8.7 (5 reviews) | Not enough data | 

#### Business Instant Messaging 

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Audio Conferencing** | 9.0 (8524 reviews) | 9.0 (1025 reviews) | 
| **Video Conferencing** | 9.0 (8517 reviews) | 8.9 (969 reviews) | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 

#### Business Instant Messaging

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Mobile Application** | 8.9 (8242 reviews) | 8.7 (908 reviews) | 
| **Web Application** | 8.8 (8415 reviews) | 8.8 (966 reviews) | 
| **Third-Party Integrations** | 8.7 (7423 reviews) | 8.7 (872 reviews) | 
| **Active Directory Integration** | Not enough data | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Text Summarization** | 8.2 (1065 reviews) | 8.2 (53 reviews) | 

#### AI - Business Instant Messaging

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **AI Powered Search** | 8.1 (1019 reviews) | 8.1 (55 reviews) | 
| **Smart Notifications** | 8.4 (1017 reviews) | 8.2 (54 reviews) | 
| **AI Powered Language Translation** | 8.0 (1001 reviews) | 8.0 (56 reviews) | 
| **Content Generation** | 8.1 (996 reviews) | 7.7 (53 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Cross-system Integration** | 8.1 (610 reviews) | 7.8 (36 reviews) | 
| **Natural Language Interaction** | 8.1 (592 reviews) | 7.7 (36 reviews) | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Group Messaging** | Not enough data | Not enough data | 
| **Bulk Send** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Rich Text Editor** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Message Recall** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Workflow Configuration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Read Receipts** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Broadcast Messaging** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Employee Photos** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Blogs** | Not enough data | Not enough data | 

### Virtual Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.5/10 | 103 |

#### Visual Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Whiteboarding** | Not enough data | 8.7 (71 reviews) | 
| **Annotations** | Not enough data | 8.6 (65 reviews) | 
| **Graphing** | Not enough data | 8.5 (66 reviews) | 
| **Templates** | Not enough data | 8.4 (67 reviews) | 

#### Office Customization

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Office Decor** | Not enough data | 8.7 (65 reviews) | 
| **Customized Floor Plans** | Not enough data | 8.6 (63 reviews) | 
| **Personal Offices** | Not enough data | 8.6 (63 reviews) | 

#### Guest Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Virtual Receptionist** | Not enough data | 8.5 (61 reviews) | 
| **External Video Conferencing** | Not enough data | 8.7 (63 reviews) | 
| **Guest Links** | Not enough data | 8.7 (59 reviews) | 

#### Collaboration Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Simultaneous Screen Sharing** | Not enough data | 8.6 (66 reviews) | 
| **Document Sharing** | Not enough data | 9.0 (70 reviews) | 
| **Availability Status** | Not enough data | 9.0 (66 reviews) | 
| **Mobile Application** | Not enough data | 8.9 (64 reviews) | 

#### Agentic AI - Virtual Workspaces

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (30 reviews) | 
| **Multi-step Planning** | Not enough data | 7.4 (29 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.7/10 | 484 |

#### Design Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Drawing** | Not enough data | 8.8 (356 reviews) | 
| **Marker Colors** | Not enough data | 8.8 (355 reviews) | 
| **Mind Mapping** | Not enough data | 8.6 (310 reviews) | 
| **Templates** | Not enough data | 8.7 (317 reviews) | 
| **Drag-and-Drop** | Not enough data | 8.8 (333 reviews) | 
| **Project Templates** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Communication Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Voting** | Not enough data | 8.9 (334 reviews) | 
| **Commenting** | Not enough data | 9.0 (356 reviews) | 

#### Integrations

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **CMS Integrations** | Not enough data | 8.7 (285 reviews) | 
| **Sharing** | Not enough data | 9.0 (354 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Software Offering

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **In-Browser** | Not enough data | 8.8 (352 reviews) | 
| **Desktop App** | Not enough data | 9.2 (389 reviews) | 
| **Mobile App** | Not enough data | 9.0 (374 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (19 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (19 reviews) | 

#### Additional Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Visual Workflow Management** | Not enough data | Not enough data | 
| **Task Planning** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Idea Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Project Workflow** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Mind Maps** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Diagramming** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Sketching and Annotation Tools** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Screen Recording** | Not enough data | Not enough data | 
| **Project Planning** | Not enough data | Not enough data | 
| **Ideation** | Not enough data | Not enough data | 
| **Digital Canvas** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Planning Tools** | Not enough data | Not enough data | 
| **Multi-Department/Project** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Image Library** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.7/10 | 6260 |

#### Presenter Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (4894 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (4250 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | 8.8 (4609 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.9 (5124 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.0 (5263 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 9.0 (5497 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.0 (5414 reviews) ✓ Verified | 
| **Video Streaming** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 

#### Application Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Password Protection** | Not enough data | 8.8 (4346 reviews) ✓ Verified | 
| **Video Call Recording** | Not enough data | 8.8 (4912 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (4875 reviews) | 
| **Screen Recording** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Decision Making** | Not enough data | 7.5 (50 reviews) | 

#### Additional Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Document Storage** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **On-Demand Webcasting** | Not enough data | Not enough data | 
| **Screen Capture** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Multi-Participant Screen Sharing** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Desktop/Browser Sharing** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Screen Mirroring** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Targeted/Locked Screen Sharing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Mobile Screen Sharing** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Real Time Screen Sharing** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Presenter Control Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Audio Calls** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.4/10 | 50 |

#### Collaboration

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Integrated Communications** | Not enough data | 9.1 (32 reviews) | 
| **Native Communications** | Not enough data | 8.7 (33 reviews) | 
| **Board Overview** | Not enough data | 8.6 (31 reviews) | 
| **Screen Sharing** | Not enough data | 8.9 (35 reviews) | 

#### Hardware

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Required Hardware** | Not enough data | 8.7 (31 reviews) | 
| **Bring Your Own Device** | Not enough data | 8.5 (31 reviews) | 

####  Security

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Permissions** | Not enough data | 9.0 (32 reviews) | 
| **Single Sign-On (SSO)** | Not enough data | 8.8 (32 reviews) | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (12 reviews) | 

#### Additional Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Audio Calls** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 9.1/10 | 10646 |
| **Webex Suite** | 8.7/10 | 11928 |

#### Collaboration Tools

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Screen Sharing** | 9.0 (8218 reviews) ✓ Verified | 9.0 (10209 reviews) ✓ Verified | 
| **Presentations** | 9.1 (5801 reviews) ✓ Verified | 9.1 (2976 reviews) ✓ Verified | 
| **Whiteboarding** | Feature Not Available | 8.8 (2657 reviews) ✓ Verified | 
| **Real-Time Chat** | 9.3 (6530 reviews) ✓ Verified | 9.0 (3236 reviews) ✓ Verified | 
| **Hand Raising** | Feature Not Available | 9.0 (3044 reviews) | 
| **File Sharing** | 10.0 (10 reviews) | Not enough data | 
| **Private Chat** | 10.0 (5 reviews) | Not enough data | 
| **Real-Time Chat** | 10.0 (9 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Scheduling** | 9.0 (7931 reviews) ✓ Verified | 8.7 (9173 reviews) | 
| **Video Call Recording** | 8.9 (7096 reviews) ✓ Verified | 8.7 (8661 reviews) ✓ Verified | 
| **Participant Permissions** | 8.8 (7234 reviews) ✓ Verified | 8.7 (9027 reviews) ✓ Verified | 
| **One-Click Join** | 8.9 (5726 reviews) ✓ Verified | 8.8 (3188 reviews) ✓ Verified | 
| **Video Streaming** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 

#### Software Type

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Mobile** | 8.8 (7372 reviews) ✓ Verified | 8.6 (7758 reviews) ✓ Verified | 
| **Browser Application** | 8.7 (5361 reviews) ✓ Verified | 8.8 (3114 reviews) ✓ Verified | 
| **Desktop Application** | 9.1 (6045 reviews) ✓ Verified | 9.0 (3273 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (732 reviews) | 7.9 (100 reviews) | 
| **Proactive Assistance** | 7.9 (736 reviews) | 7.9 (95 reviews) | 
| **Decision Making** | 7.9 (691 reviews) | 7.8 (91 reviews) | 

#### Additional Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Video Support** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | 9.9 (19 reviews) | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | 5.8 (10 reviews) | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | 8.7 (5 reviews) | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Conferencing** | 10.0 (6 reviews) | Not enough data | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Third-Party Integrations** | 9.8 (9 reviews) | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | 10.0 (5 reviews) | Not enough data | 
| **Chat/Messaging** | 10.0 (12 reviews) | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Video Conferencing** | 9.7 (13 reviews) | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **AI Copilot** | 10.0 (5 reviews) | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto Framing** | Not enough data | Not enough data | 
| **On-Demand Webcasting** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Two Way Audio & Video** | Not enough data | Not enough data | 
| **User Profiles** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **HD Audio/Video** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Host Controls** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.6/10 | 293 |

#### Platform Basics - VoIP Providers

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.9 (11 reviews) | 
| **Call Management** | Not enough data | 9.1 (13 reviews) | 
| **Network monitoring** | Not enough data | 9.5 (11 reviews) | 
| **Integrations** | Not enough data | 9.3 (10 reviews) | 
| **Virtual PBX** | Not enough data | 8.9 (9 reviews) | 
| **SIP trunking services** | Not enough data | 8.3 (11 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Center Integration** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Phone Calls** | Not enough data | 8.8 (250 reviews) | 
| **Video Calls** | Not enough data | 8.7 (235 reviews) | 
| **Instant Messaging** | Not enough data | 8.7 (214 reviews) | 
| **Screen Sharing** | Not enough data | 9.0 (263 reviews) | 
| **Conference Calls** | Not enough data | 9.0 (262 reviews) | 
| **Desk-to-Desk Calls** | Not enough data | 8.6 (149 reviews) | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (6 reviews) | 

#### Access

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Software Pairing** | Not enough data | 8.3 (165 reviews) | 
| **Browser Extension** | Not enough data | 8.4 (188 reviews) | 
| **Individual Download** | Not enough data | 8.4 (178 reviews) | 

#### Advanced Features

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Hold Music** | Not enough data | 7.9 (135 reviews) | 
| **Automated Attendants** | Not enough data | 8.2 (138 reviews) | 
| **VOiP Number** | Not enough data | 8.7 (180 reviews) | 

#### Additional Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Virtual Call Center** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Call Conferencing** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Caller Profiles** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **VoIP Connection** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **VoIP** | Not enough data | Not enough data | 
| **Call Queues** | Not enough data | Not enough data | 
| **Call Screening** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Online Voice Transmission** | Not enough data | Not enough data | 
| **Unified Communications** | Not enough data | Not enough data | 
| **Voicemail Transcription** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 9.1/10 | 206 |

#### Agentic AI - UCaaS Platforms

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 9.8 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.8 (8 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Extensions

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 9.0 (148 reviews) | 
| **Native VoIP** | Not enough data | 8.9 (164 reviews) | 
| **CCaaS Option** | Not enough data | 9.0 (107 reviews) | 

#### Features

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 9.0 (161 reviews) | 
| **Voicemail to SMS** | Not enough data | 8.9 (104 reviews) | 
| **File Sharing** | Not enough data | 9.0 (157 reviews) | 
| **Voice Conferencing** | Not enough data | 9.1 (174 reviews) | 
| **Video Conferencing** | Not enough data | 9.2 (159 reviews) | 
| **Conference Transcripts** | Not enough data | 9.1 (145 reviews) | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Virtual Voicemail** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Trend Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Virtual Backgrounds** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Group Messaging** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Multi-User Collaboration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.6/10 | 229 |
| **Webex Suite** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Action Item extraction** | 8.6 (126 reviews) | Not enough data | 
| **Summary Generation** | 8.9 (139 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Speech-to-text Transcription** | 8.8 (139 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Team-based Access** | 8.7 (138 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Multi-Language and Accent Support** | 8.3 (126 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Integrations** | 8.5 (135 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Access Control** | 8.8 (126 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Semantic Search** | 8.2 (114 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Speaker Recognition** | 8.8 (135 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Microsoft Teams (1):** [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to Webex Suite (8):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [VoIP Providers](https://www.g2.com/categories/voip-providers), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Teams | Webex Suite | 
|---|---|---|
| **Small-Business** | 22.1% | 18.7% | 
| **Mid-Market** | 38.4% | 30.9% | 
| **Enterprise** | 39.5% | 50.5% | 

### By Industry

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.4%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 1.9%
- **Other:** 49.7%

#### Webex Suite

- **Information Technology and Services:** 17.0%
- **Computer Software:** 8.5%
- **Financial Services:** 5.0%
- **Hospital & Health Care:** 4.9%
- **Higher Education:** 3.4%
- **Telecommunications:** 3.1%
- **Education Management:** 3.0%
- **Banking:** 2.9%
- **Insurance:** 2.6%
- **Marketing and Advertising:** 2.6%
- **Other:** 46.9%

---
## Alternatives

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56583 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48181 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39304 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13794 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (502 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (267 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.6/5 stars (189 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (17164 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17122 reviews)

### Alternatives to Webex Suite

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56583 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48181 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17122 reviews)
- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13533 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1475 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1435 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39304 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (369 reviews)

---
## Top Discussions

### Microsoft Teams

- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 19 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 13 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

### Webex Suite

- Title: [Is there a method for taking and saving private notes within Webex Meetings?](https://www.g2.com/discussions/24415-is-there-a-method-for-taking-and-saving-private-notes-within-webex-meetings) — 8 comments, 2 upvotes
  > **Top comment:** "During a meeting, one or more meeting participants with access to the notes feature can take notes on the Notes panel in the meeting window. 

If all..."
- Title: [Is Cisco Webex meetings free?](https://www.g2.com/discussions/is-cisco-webex-meetings-free) — 7 comments
  > **Top comment:** "There are multiple plans. Including Free which has some limitations."
- Title: [What is the best use for Cisco Jabber?](https://www.g2.com/discussions/what-is-the-best-use-for-cisco-jabber) — 7 comments, 1 upvote
  > **Top comment:** "Collaboration across a wide area (ours is statewide.)  I am able to view availability and chat as needed.  Though ours is blocked, it also allows users to..."
- Title: [Is there an oprion of sending reminders before the meeting?](https://www.g2.com/discussions/is-there-an-oprion-of-sending-reminders-before-the-meeting) — 7 comments, 1 upvote
  > **Top comment:** "Yes, you can send reminders.  we always had ours set to do two reminders with the first one being 15 minutes prior to meeting time and the second for 5..."
- Title: [Can I conference in a mobile number from the app](https://www.g2.com/discussions/16219-can-i-conference-in-a-mobile-number-from-the-app) — 7 comments, 2 upvotes
  > **Top comment:** "I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-teams-vs-cisco-webex-suite)