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Compare Microsoft Teams and Webex Suite 
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At a Glance
Market Segments
Enterprise (40.3% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$0.00
Microsoft Teams
Star Rating
(17,425)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsWebex Suite
Star Rating
(18,600)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Webex Suite excels in Screen Sharing and Presentations, both scoring a solid 9.0 and 9.1 respectively, with reviewers mentioning the seamless experience and high-quality visuals during presentations. In contrast, Microsoft Teams also performs well in these areas but slightly edges out with a score of 9.2 for Live Chat, which users appreciate for its responsiveness and integration with other Microsoft tools.
- Reviewers mention that Microsoft Teams has a slight advantage in Ease of Setup with a score of 9.0 compared to Webex Suite's 8.4. Users on G2 highlight that Teams' integration with existing Microsoft products makes it easier to onboard new users quickly.
- Users say that both platforms score equally in Web Application functionality at 8.8, but reviewers note that Webex Suite's interface feels more intuitive for video conferencing, while Teams is praised for its collaborative features.
- G2 users report that Microsoft Teams outperforms Webex Suite in Audio Conferencing with a score of 9.0 versus 8.9. Reviewers mention that Teams provides clearer audio quality and better connectivity, which is crucial for large meetings.
- Reviewers mention that both products have similar scores in File Sharing (8.6 for Webex Suite and 8.9 for Microsoft Teams), but users on G2 appreciate Teams' integration with OneDrive, making file access and sharing more efficient.
- Users report that while both platforms have strong Quality of Support scores (8.5 for Webex Suite and 8.6 for Microsoft Teams), Microsoft Teams is often highlighted for its faster response times and more comprehensive support resources, which can be a deciding factor for businesses.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Microsoft Teams
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
8.9
12,956
8.9
14,647
Ease of Use
8.8
13,123
8.7
14,697
Ease of Setup
9.0
3,579
8.4
2,910
Ease of Admin
8.6
2,012
8.5
2,597
Quality of Support
8.6
10,421
8.5
11,715
Has the product been a good partner in doing business?
8.8
1,984
8.7
2,491
Product Direction (% positive)
8.6
12,386
7.8
14,106
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
983
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
899
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
875
Not enough data
9.2
1000
Functionality
Not enough data
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Business Instant Messaging
8.9
8687
8.6
941
8.7
8956
8.8
1045
8.4
8342
8.5
959
Business Instant Messaging
9.0
8246
9.0
1011
8.9
8184
8.9
954
Business Instant Messaging
8.8
8003
8.7
902
8.8
8231
8.8
962
8.7
7196
8.7
869
Generative AI - Business Instant Messaging
8.2
967
8.2
55
AI - Business Instant Messaging
8.0
953
8.2
56
8.3
951
8.2
55
7.9
942
8.2
55
8.0
941
7.8
55
Agentic AI - Business Instant Messaging
7.9
542
7.8
37
8.0
540
7.7
36
Visual Tools
Not enough data
8.7
68
Not enough data
8.6
64
Not enough data
8.5
65
Not enough data
8.4
67
Office Customization
Not enough data
8.8
66
Not enough data
8.8
64
Not enough data
8.6
63
Guest Tools
Not enough data
8.5
61
Not enough data
8.7
62
Not enough data
8.8
58
Collaboration Tools
Not enough data
8.6
64
Not enough data
8.9
66
Not enough data
9.1
65
Not enough data
8.9
64
Agentic AI - Virtual Workspaces
Not enough data
7.8
30
Not enough data
7.6
30
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Presenter Tools
Not enough data
8.9
4897
Not enough data
8.5
4254
|
Verified
Not enough data
8.8
4606
|
Verified
Not enough data
8.9
5120
|
Verified
Conferencing Options
Not enough data
9.0
5263
|
Verified
Not enough data
9.0
5489
|
Verified
Not enough data
9.0
5402
|
Verified
Application Tools
Not enough data
8.8
4346
|
Verified
Not enough data
8.8
4905
|
Verified
Not enough data
8.7
4873
Agentic AI - Screen Sharing
Not enough data
7.7
49
Collaboration
Not enough data
9.1
34
Not enough data
8.7
34
Not enough data
8.7
34
Not enough data
8.9
34
Hardware
Not enough data
8.6
33
Not enough data
8.5
33
Security
Not enough data
9.1
34
Not enough data
8.8
34
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.4
15
Collaboration Tools
9.0
7765
|
Verified
9.0
10151
|
Verified
9.1
5545
|
Verified
9.1
2955
|
Verified
Feature Not Available
8.8
2638
|
Verified
9.2
5710
|
Verified
9.0
3181
|
Verified
Feature Not Available
9.0
3030
Meeting Coordination
9.0
7317
|
Verified
8.7
9142
8.9
6791
|
Verified
8.7
8633
|
Verified
8.8
7047
|
Verified
8.7
9006
|
Verified
8.9
5514
|
Verified
8.8
3160
|
Verified
Software Type
8.8
7109
|
Verified
8.6
7736
|
Verified
8.7
5210
|
Verified
8.8
3098
|
Verified
9.1
5745
|
Verified
9.0
3243
|
Verified
Agentic AI - Video Conferencing
7.8
631
7.8
89
7.8
628
7.8
84
7.8
621
7.9
86
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
242
Not enough data
8.7
228
Not enough data
8.6
209
Not enough data
9.0
256
Not enough data
9.0
257
Not enough data
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
162
Not enough data
8.4
187
Not enough data
8.4
178
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
153
Not enough data
9.1
141
Action Item Detection - AI Note-taking Software
8.4
102
Not enough data
8.6
104
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
103
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
102
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
101
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
101
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.6
99
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
97
Not enough data
Speaker Identification - AI Note-taking Software
8.5
101
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Webex Suite are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams is categorized as AI Note-Taking Software
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
63.0%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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