Compare Microsoft Teams and Webex Suite 
At a Glance
Market Segments
Enterprise (40.0% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$0.00
Microsoft Teams
Star Rating
(18,039)4.4 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsWebex Suite
Star Rating
(18,770)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in overall user satisfaction, reflected in its higher G2 Score. Users appreciate its seamless integration of chat, video meetings, and file sharing, which makes it a comprehensive tool for collaboration, especially in remote work settings.
- Users say that Webex Suite offers a well-structured communication experience by integrating meetings, messaging, and calls into a single platform. This feature is particularly praised for enhancing focus during discussions, as it reduces the need to switch between multiple applications.
- Reviewers mention that Microsoft Teams provides excellent accessibility across devices, making it easy to stay connected on the go. Features like group chat, notifications, and the ability to attach files directly in conversations are highlighted as significant advantages for team collaboration.
- According to verified reviews, Webex Suite is noted for its reliable video and audio quality, even in larger meetings. Users appreciate the platform's real-time collaboration tools and built-in meeting controls, which help maintain organization and clarity during discussions.
- G2 reviewers highlight that Microsoft Teams has a more intuitive setup process, which contributes to a smoother onboarding experience. Users have found it easy to navigate and utilize its features, making it a favorable choice for teams looking to get started quickly.
- Users report that while Webex Suite has strong features for video conferencing, it faces challenges in the business instant messaging category, where Microsoft Teams significantly outperforms it. The chat functionalities in Teams are often described as more robust and user-friendly, enhancing daily communication.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Microsoft Teams
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
8.9
13,379
8.9
14,726
Ease of Use
8.8
13,576
8.7
14,776
Ease of Setup
9.0
3,998
8.4
2,984
Ease of Admin
8.6
2,165
8.5
2,627
Quality of Support
8.6
10,791
8.5
11,789
Has the product been a good partner in doing business?
8.8
2,143
8.7
2,522
Product Direction (% positive)
8.6
12,800
7.8
14,182
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
985
Not enough data
9.0
965
Not enough data
8.9
943
Collaboration
Not enough data
8.8
901
Not enough data
9.0
979
Not enough data
9.0
972
Not enough data
8.8
877
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
979
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.9
21
Business Instant Messaging
8.9
8834
8.6
943
8.7
9066
8.8
1046
8.4
8413
8.5
957
Business Instant Messaging
9.0
8352
8.9
1019
8.9
8306
8.9
962
Business Instant Messaging
8.8
8084
8.7
905
8.8
8296
8.8
963
8.7
7300
8.7
869
Generative AI - Business Instant Messaging
8.2
1004
8.2
53
AI - Business Instant Messaging
8.0
979
8.1
55
8.3
973
8.1
54
8.0
966
8.1
54
8.0
963
7.7
53
Agentic AI - Business Instant Messaging
8.0
571
7.8
36
8.0
561
7.6
36
Visual Tools
Not enough data
8.6
68
Not enough data
8.6
63
Not enough data
8.4
63
Not enough data
8.3
65
Office Customization
Not enough data
8.7
64
Not enough data
8.7
62
Not enough data
8.5
62
Guest Tools
Not enough data
8.6
60
Not enough data
8.6
62
Not enough data
8.6
58
Collaboration Tools
Not enough data
8.7
62
Not enough data
8.9
66
Not enough data
9.0
65
Not enough data
8.9
63
Agentic AI - Virtual Workspaces
Not enough data
7.7
30
Not enough data
7.4
29
Design Tools
Not enough data
8.8
358
Not enough data
8.8
357
Not enough data
8.6
312
Not enough data
8.7
319
Not enough data
8.8
335
Communication Tools
Not enough data
8.9
336
Not enough data
9.0
358
Integrations
Not enough data
8.7
288
Not enough data
9.0
356
Software Offering
Not enough data
8.8
354
Not enough data
9.2
390
Not enough data
9.0
376
Agentic AI - Collaborative Whiteboard
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
8.3
22
Presenter Tools
Not enough data
8.9
4894
Not enough data
8.5
4249
|
Verified
Not enough data
8.8
4606
|
Verified
Not enough data
8.9
5121
|
Verified
Conferencing Options
Not enough data
9.0
5261
|
Verified
Not enough data
9.0
5491
|
Verified
Not enough data
9.0
5406
|
Verified
Application Tools
Not enough data
8.8
4343
|
Verified
Not enough data
8.8
4908
|
Verified
Not enough data
8.7
4873
Agentic AI - Screen Sharing
Not enough data
7.5
51
Collaboration
Not enough data
9.1
33
Not enough data
8.8
35
Not enough data
8.7
33
Not enough data
8.9
35
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.0
33
Not enough data
8.8
33
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.3
14
Collaboration Tools
9.0
7909
|
Verified
9.0
10180
|
Verified
9.1
5634
|
Verified
9.1
2964
|
Verified
Feature Not Available
8.8
2646
|
Verified
9.2
5932
|
Verified
9.0
3206
|
Verified
Feature Not Available
9.0
3036
Meeting Coordination
9.0
7495
|
Verified
8.7
9164
8.9
6893
|
Verified
8.7
8647
|
Verified
8.8
7117
|
Verified
8.7
9015
|
Verified
8.9
5588
|
Verified
8.8
3170
|
Verified
Software Type
8.8
7209
|
Verified
8.6
7744
|
Verified
8.7
5263
|
Verified
8.8
3104
|
Verified
9.1
5840
|
Verified
9.0
3254
|
Verified
Agentic AI - Video Conferencing
7.8
663
7.8
96
7.9
662
7.8
91
7.8
649
7.9
90
Meeting Prep - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.3
42
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.0
42
Not enough data
9.3
42
Accessibility - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
9.2
14
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
246
Not enough data
8.7
232
Not enough data
8.6
212
Not enough data
9.0
259
Not enough data
9.0
260
Not enough data
8.6
147
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
163
Not enough data
8.4
187
Not enough data
8.4
177
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
135
Not enough data
8.6
178
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
155
Not enough data
9.1
142
Action Item Detection - AI Note-taking Software
8.5
109
Not enough data
8.7
116
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
114
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
111
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
107
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
111
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
107
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.6
110
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Webex Suite are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams is categorized as AI Note-Taking Software
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.8%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.1%
Alternatives
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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