Link copied to clipboard # Microsoft Teams vs Webex Suite Comparison - What are their main differences? Share [ Export ](/compare/microsoft-teams/cisco-webex-suite/export.csv) Microsoft TeamsWebex Suite[+ Add Product](#) Reviews **Microsoft Teams** [ 4.4/5(19,359) ](https://www.g2.com/products/microsoft-teams/reviews#reviews) **Webex Suite** [ 4.2/5(18,927) ](https://www.g2.com/products/cisco-webex-suite/reviews#reviews) Pricing **Microsoft Teams** **$4.80** 1 User Per Month · Teams Essentials **Webex Suite** Free Trial **$0.00** · Basic Plan **Pricing Insights** from reviews Time to Implement **Microsoft Teams** 2 monthsFaster Based on 730 responses **Webex Suite** 3 months Based on 318 responses Return on Investment **Microsoft Teams** 10 months7 months sooner Based on 685 responses **Webex Suite** 17 months Based on 261 responses Perceived Cost **Microsoft Teams** $$$$$ **Webex Suite** $$$$$ Average Discount **Microsoft Teams** 11% **Webex Suite** 15%4% more Pros & Cons **Microsoft Teams** [ Ease of Use (845) ](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1621647&qs=pros-and-cons#reviews)[ Team Collaboration (813) ](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1622401&qs=pros-and-cons#reviews)[ Slow Loading (403) ](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1622571&qs=pros-and-cons#reviews)[ Performance Issues (266) ](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1623941&qs=pros-and-cons#reviews) **Webex Suite** [ Ease of Use (271) ](https://www.g2.com/products/cisco-webex-suite/reviews?filters%5Bsentiment_snippet%5D=1493695&qs=pros-and-cons#reviews)[ Video Conferencing (187) ](https://www.g2.com/products/cisco-webex-suite/reviews?filters%5Bsentiment_snippet%5D=1490185&qs=pros-and-cons#reviews)[ Slow Loading (103) ](https://www.g2.com/products/cisco-webex-suite/reviews?filters%5Bsentiment_snippet%5D=1495451&qs=pros-and-cons#reviews)[ Performance Issues (93) ](https://www.g2.com/products/cisco-webex-suite/reviews?filters%5Bsentiment_snippet%5D=1495587&qs=pros-and-cons#reviews) Integrations **Microsoft Teams** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a2eae3b0cac5adb17faeb1bb38c0e821/absentify.png "Product Avatar Image") absentify ](https://www.g2.com/products/absentify/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa32fa23598dc6c153bb17435c1c1d13/activedirectory-domain-controller-for-windows-2016.png "Product Avatar Image") ActiveDirectory Domain... ](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d135d7a5affcbdc7f1afa698558c46a/adfs-server-windows-2019.jpg "Product Avatar Image") ADFS Server Windows 2019 ](https://www.g2.com/products/adfs-server-windows-2019/reviews)[ View all ](https://www.g2.com/products/microsoft-teams/integrations) **Webex Suite** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dc218a7b4e898f9384267cbd98b09aa8/apache-airflow.jpg "Product Avatar Image") Apache Airflow ](https://www.g2.com/products/apache-airflow/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ View all ](https://www.g2.com/products/cisco-webex-suite/integrations) Screenshots **Microsoft Teams** No screenshot available **Webex Suite** ![Webex Suite screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331411/Inclusivity-fuels-innovation.png) Ratings Meets Requirements **Microsoft Teams** 9.0 9.014,386 **Webex Suite** 8.9 8.914,786 Ease of Use **Microsoft Teams** 8.8 8.814,649 **Webex Suite** 8.7 8.714,843 Ease of Setup **Microsoft Teams** 9.1 9.14,991 **Webex Suite** 8.5 8.53,045 Ease of Admin **Microsoft Teams** 8.7 8.72,891 **Webex Suite** 8.5 8.52,676 Quality of Support **Microsoft Teams** 8.6 8.611,612 **Webex Suite** 8.5 8.511,844 Has the product been a good partner in doing business? **Microsoft Teams** 8.9 8.92,911 **Webex Suite** 8.7 8.72,573 Product Direction (% positive) **Microsoft Teams** 8.6 8.613,643 **Webex Suite** 7.8 7.814,240 Features Business Instant Messaging[Hide 69 FeaturesShow 69 Features](javascript:void(0);) 8.9 10,688 8.4 1,253 Business Instant Messaging File Sharing 8.9(won by 0.3) 9079 8.6 944 Notifications 8.7 9260 8.8(won by 0.1) 1046 Search 8.4 8551 8.5(won by 0.1) 956 Screen Sharing 10.0(won by default) 23 Not enough data Alerts/Notifications 9.0(won by default) 15 Not enough data Business Instant Messaging Audio Conferencing 9.0(won by 0.1) 8533 8.9 1021 Video Conferencing 9.0(won by 0.1) 8528 8.9 967 Two-Way Audio & Video 9.8(won by default) 16 Not enough data Conferencing 10.0(won by default) 17 Not enough data Business Instant Messaging Mobile Application 8.9(won by 0.2) 8252 8.7 906 Web Application 8.8(tied score) 8420 8.8(tied score) 963 Third-Party Integrations 8.7(tied score) 7428 8.7(tied score) 868 Active Directory Integration 10.0(won by default) 6 Not enough data Generative AI - Business Instant Messaging Text Summarization 8.2(tied score) 1067 8.2(tied score) 51 AI - Business Instant Messaging AI Powered Search 8.1(tied score) 1021 8.1(tied score) 53 Smart Notifications 8.4(won by 0.3) 1018 8.1 52 AI Powered Language Translation 8.0 1001 8.1(won by 0.1) 53 Content Generation 8.1(won by 0.4) 995 7.7 51 Generative AI Not enough data Not enough data Agentic AI - Business Instant Messaging Cross-system Integration 8.1(won by 0.3) 611 7.8 35 Natural Language Interaction 8.1(won by 0.5) 593 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 35 Multi-Language Not enough data Not enough data Additional Functionality Group Messaging 10.0(won by default) 5 Not enough data Read Receipts 9.7(won by default) 5 Not enough data @mentions 9.3(won by default) 5 Not enough data Bulk Send Not enough data Not enough data Meeting Management Not enough data Not enough data Mobile Access Not enough data Not enough data Rich Text Editor Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Discussions/Forums Not enough data Not enough data Transcripts/Chat History Not enough data Not enough data Contact Management Not enough data Not enough data User Management Not enough data Not enough data Message Recall Not enough data Not enough data Canned Responses Not enough data Not enough data Document Storage Not enough data Not enough data Collaboration Tools Not enough data Not enough data Activity Dashboard Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Workflow Configuration Not enough data Not enough data Single Sign On Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Task Management Not enough data Not enough data Reminders Not enough data Not enough data API Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Chat Not enough data Not enough data SSL Security Not enough data Not enough data Data Import/Export Not enough data Not enough data Email Management Not enough data Not enough data Search/Filter Not enough data Not enough data Secure Data Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Customizable Branding Not enough data Not enough data Drag & Drop Not enough data Not enough data Commenting/Notes Not enough data Not enough data Employee Database Not enough data Not enough data One-to-One Messaging Not enough data Not enough data Event Calendar Not enough data Not enough data Tagging Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Photos Not enough data Not enough data Mobile Alerts Not enough data Not enough data Engagement Tracking Not enough data Not enough data Blogs Not enough data Not enough data Video Conferencing[Hide 77 FeaturesShow 77 Features](javascript:void(0);) 9.1 10,721 8.8 11,931 Collaboration Tools Screen Sharing 9.0(tied score) 8230 | Verified 9.0(tied score) 10206 | Verified Presentations 9.1(tied score) 5807 | Verified 9.1(tied score) 2972 | Verified Real-Time Chat 9.3(won by 0.3) 6554 | Verified 9.0 3231 | Verified Whiteboarding Feature Not Available 8.8(won by default) 2653 | Verified Hand Raising Feature Not Available 9.0(won by default) 3041 File Sharing 9.6(won by default) 36 Not enough data Private Chat 9.7(won by default) 16 Not enough data Real-Time Chat 9.6(won by default) 34 Not enough data Meeting Coordination Scheduling 9.0(won by 0.3) 7942 | Verified 8.7 9168 Video Call Recording 8.9(won by 0.2) 7105 | Verified 8.7 8655 | Verified Participant Permissions 8.8(won by 0.1) 7236 | Verified 8.7 9021 | Verified One-Click Join 8.9(won by 0.1) 5726 | Verified 8.8 3184 | Verified Video Streaming 10.0(won by default) 7 Not enough data On-Demand Recording 9.8(won by default) 8 Not enough data Call Recording 9.3(won by default) 7 Not enough data Call Recording 8.6(won by default) 6 Not enough data Event Scheduling 7.6(won by default) 7 Not enough data Software Type Mobile 8.8(won by 0.2) 7374 | Verified 8.6 7754 | Verified Browser Application 8.7 5361 | Verified 8.8(won by 0.1) 3111 | Verified Desktop Application 9.1(won by 0.1) 6043 | Verified 9.0 3268 | Verified Agentic AI - Video Conferencing Autonomous Task Execution 7.9(tied score) 731 7.9(tied score) 98 Proactive Assistance 7.9(won by 0.1) 736 7.8 93 Decision Making 7.9(won by 0.1) 692 7.8 90 Additional Functionality Video Conferencing 9.6 30 10.0(won by 0.4) 6 AI/Machine Learning 10.0(won by default) 6 Not enough data Collaboration Tools 9.8(won by default) 44 Not enough data Single Sign On 6.7(won by default) 5 Not enough data Calendar Management 9.2(won by default) 8 Not enough data Transcripts/Chat History 8.2(won by default) 13 Not enough data Data Security 9.7(won by default) 6 Not enough data Document Storage 10.0(won by default) 7 Not enough data Document Management 9.2(won by default) 6 Not enough data Alerts/Notifications 6.1(won by default) 25 Not enough data Two-Way Audio & Video 9.2(won by default) 8 Not enough data Conferencing 10.0(won by default) 8 Not enough data Third-Party Integrations 9.5(won by default) 24 Not enough data Generative AI 10.0(won by default) 9 Not enough data Chat/Messaging 9.5(won by default) 34 Not enough data Meeting Management 10.0(won by default) 8 Not enough data Mobile Access 10.0(won by default) 6 Not enough data AI Copilot 10.0(won by default) 11 Not enough data Remote Access/Control 9.0(won by default) 5 Not enough data Microsoft Outlook Integration 10.0(won by default) 6 Not enough data Automatic Transcription 8.9(won by default) 6 Not enough data Two Way Audio & Video 8.9(won by default) 6 Not enough data HD Audio/Video 10.0(won by default) 5 Not enough data Video Support Not enough data Not enough data Attendance Management Not enough data Not enough data Registration Management Not enough data Not enough data Email Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Branding Not enough data Not enough data Drag & Drop Not enough data Not enough data Breakout Rooms Not enough data Not enough data API Not enough data Not enough data Whiteboard Not enough data Not enough data Reminders Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Brainstorming Not enough data Not enough data Presentation Streaming Not enough data Not enough data Surveys & Feedback Not enough data Not enough data User Management Not enough data Not enough data SSL Security Not enough data Not enough data File Transfer Not enough data Not enough data Email Reminders Not enough data Not enough data Content Management Not enough data Not enough data CRM Not enough data Not enough data Auto Framing Not enough data Not enough data On-Demand Webcasting Not enough data Not enough data User Profiles Not enough data Not enough data Video Management Not enough data Not enough data Polls/Voting Not enough data Not enough data Event Management Not enough data Not enough data Brand Management Not enough data Not enough data Presentation Tools Not enough data Not enough data Communication Management Not enough data Not enough data Host Controls Not enough data Not enough data AI Meeting Assistants[Hide 35 FeaturesShow 35 Features](javascript:void(0);) Not enough data 9.2 68 Third-Party Integrations Third-Party Integrations Not enough data Not enough data Agenda Management Agenda Management Not enough data Not enough data Speech Recognition Speech Recognition Not enough data Not enough data Scheduling Scheduling Not enough data Not enough data Video Conferencing Video Conferencing Not enough data Not enough data Decision Support Decision Support Not enough data Not enough data Accessibility Compliance (WCAG) Accessibility Compliance (WCAG) Not enough data Not enough data Real-Time Language Translation Real-Time Language Translation Not enough data Not enough data Autonomous Task Execution Autonomous Task Execution Not enough data Not enough data Meeting Notes Meeting Notes Not enough data Not enough data Action Management Action Management Not enough data Not enough data Sentiment Analysis Sentiment Analysis Not enough data Not enough data Call Transcription Call Transcription Not enough data Not enough data Recording Recording Not enough data Not enough data Transcript Search & Annotation Transcript Search & Annotation Not enough data Not enough data Action Item Tracking Action Item Tracking Not enough data Not enough data Meeting Prep - AI Meeting Assistants Agenda Management Not enough data 9.3(won by default) 40 Virtual Meeting Hosting Not enough data 9.2(won by default) 42 Automated Scheduling Not enough data 9.4(won by default) 41 Meeting Automation - AI Meeting Assistants Automated Note-Taking Not enough data 9.3(won by default) 41 Voice Recognition Not enough data 9.1(won by default) 41 Action Item Tracking Not enough data 9.3(won by default) 41 Meeting Insights - AI Meeting Assistants Sentiment Analysis Not enough data 9.1(won by default) 41 Personalization Not enough data 9.0(won by default) 41 Smart Summaries Not enough data 9.3(won by default) 44 Accessibility - AI Meeting Assistants Language Translation Not enough data 9.1(won by default) 41 Real-Time Transcription Not enough data 9.0(won by default) 40 Accessibility Guidelines Compliance Not enough data 9.3(won by default) 38 Agentic AI - AI Meeting Assistants Autonomous Task Execution Not enough data 9.3(won by default) 15 Multi-step Planning Not enough data 9.2(won by default) 15 Cross-system Integration Not enough data 9.2(won by default) 15 Decision Making Not enough data 9.2(won by default) 15 Meeting Capture & Retention - AI Meeting Assistants Bot Presence Not enough data Not enough data Meeting Moments Management Not enough data Not enough data Audio or Video Recording Not enough data Not enough data Virtual Classroom[Hide 57 FeaturesShow 57 Features](javascript:void(0);) Not enough data 8.9 1,180 Content Sharing Video Streaming Not enough data 9.1(won by default) 990 Session Recording Not enough data 9.0(won by default) 970 File Sharing Not enough data 8.9(won by default) 947 Presentation Streaming Not enough data Not enough data Video Call Recording Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Two Way Audio & Video Not enough data Not enough data Collaboration Whiteboard Not enough data 8.8(won by default) 903 Hand Raising Not enough data 9.0(won by default) 983 Participation Controls Not enough data 9.0(won by default) 975 Survey Tools Not enough data 8.8(won by default) 879 Screen Sharing Not enough data 9.2(won by default) 1006 Interactive Whiteboard Not enough data Not enough data Functionality Technical Support Not enough data 8.8(won by default) 881 Live Chat Not enough data 9.0(won by default) 981 Markup Tools Not enough data 8.9(won by default) 882 Collaboration Tools Not enough data Not enough data Video Support Not enough data Not enough data Chat/Messaging Not enough data Not enough data Real-Time Chat Not enough data Not enough data Agentic AI - Virtual Classroom Adaptive Learning Not enough data 7.9(won by default) 21 Assignment Management Not enough data Not enough data Self-paced Learning Not enough data Not enough data Blended Learning Not enough data Not enough data Synchronous Learning Not enough data Not enough data Additional Functionality Generative AI Not enough data Not enough data Polls/Voting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Assessment Management Not enough data Not enough data Video Management Not enough data Not enough data Scheduling Not enough data Not enough data Real-Time Data Not enough data Not enough data Interactive Content Not enough data Not enough data Video Conferencing Not enough data Not enough data Real-time Broadcasting Not enough data Not enough data Breakout Rooms Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Reports Not enough data Not enough data Content Library Not enough data Not enough data Attendance Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Attendance Tracking Not enough data Not enough data Class Scheduling Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Student Management Not enough data Not enough data Content Management Not enough data Not enough data Learning Management Not enough data Not enough data Customizable Branding Not enough data Not enough data API Not enough data Not enough data LMS Integration (LTI) Not enough data Not enough data Conferencing Not enough data Not enough data Course Authoring Not enough data Not enough data Student Portal Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Virtual Classroom Not enough data Not enough data Progress Reports Not enough data Not enough data Virtual Workspaces[Hide 16 FeaturesShow 16 Features](javascript:void(0);) Not enough data 8.5 102 Visual Tools Whiteboarding Not enough data 8.6(won by default) 70 Annotations Not enough data 8.6(won by default) 64 Graphing Not enough data 8.4(won by default) 65 Templates Not enough data 8.4(won by default) 66 Office Customization Office Decor Not enough data 8.8(won by default) 64 Customized Floor Plans Not enough data 8.7(won by default) 62 Personal Offices Not enough data 8.5(won by default) 62 Guest Tools Virtual Receptionist Not enough data 8.6(won by default) 60 External Video Conferencing Not enough data 8.6(won by default) 62 Guest Links Not enough data 8.6(won by default) 58 Collaboration Tools Simultaneous Screen Sharing Not enough data 8.7(won by default) 65 Document Sharing Not enough data 9.0(won by default) 69 Availability Status Not enough data 9.0(won by default) 65 Mobile Application Not enough data 8.8(won by default) 63 Agentic AI - Virtual Workspaces Autonomous Task Execution Not enough data 7.6(won by default) 30 Multi-step Planning Not enough data 7.4(won by default) 29 Collaborative Whiteboard[Hide 65 FeaturesShow 65 Features](javascript:void(0);) Not enough data 8.7 482 Design Tools Drawing Not enough data 8.8(won by default) 353 Marker Colors Not enough data 8.8(won by default) 352 Mind Mapping Not enough data 8.6(won by default) 307 Templates Not enough data 8.7(won by default) 314 Drag-and-Drop Not enough data 8.8(won by default) 330 Project Templates Not enough data Not enough data Customizable Templates Not enough data Not enough data Communication Tools Voting Not enough data 8.9(won by default) 331 Commenting Not enough data 9.0(won by default) 353 Integrations CMS Integrations Not enough data 8.7(won by default) 283 Sharing Not enough data 9.0(won by default) 351 Third-Party Integrations Not enough data Not enough data Software Offering In-Browser Not enough data 8.8(won by default) 349 Desktop App Not enough data 9.2(won by default) 386 Mobile App Not enough data 9.0(won by default) 371 Agentic AI - Collaborative Whiteboard Autonomous Task Execution Not enough data 7.9(won by default) 18 Cross-system Integration Not enough data 7.7(won by default) 18 Adaptive Learning Not enough data 8.1(won by default) 18 Additional Functionality Tagging Not enough data Not enough data Visual Workflow Management Not enough data Not enough data Task Planning Not enough data Not enough data Activity Dashboard Not enough data Not enough data Task Management Not enough data Not enough data Idea Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Document Management Not enough data Not enough data Project Workflow Not enough data Not enough data Template Management Not enough data Not enough data Single Sign On Not enough data Not enough data Whiteboard Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Projections Not enough data Not enough data Meeting Management Not enough data Not enough data Mind Maps Not enough data Not enough data Video Conferencing Not enough data Not enough data Project Management Not enough data Not enough data Diagramming Not enough data Not enough data Collaboration Tools Not enough data Not enough data Sketching and Annotation Tools Not enough data Not enough data Brainstorming Not enough data Not enough data Workflow Management Not enough data Not enough data Screen Recording Not enough data Not enough data Project Planning Not enough data Not enough data Ideation Not enough data Not enough data Digital Canvas Not enough data Not enough data Real-Time Updates Not enough data Not enough data API Not enough data Not enough data Commenting/Notes Not enough data Not enough data Generative AI Not enough data Not enough data Task Scheduling Not enough data Not enough data Planning Tools Not enough data Not enough data Multi-Department/Project Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Data Import/Export Not enough data Not enough data Version Control Not enough data Not enough data Presentation Tools Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Presentation Streaming Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Image Library Not enough data Not enough data Content Management Not enough data Not enough data Screen Sharing[Hide 68 FeaturesShow 68 Features](javascript:void(0);) Not enough data 8.7 6,258 Presenter Tools Live Preview Not enough data 8.9(won by default) 4891 Notifications Blocker Not enough data 8.5(won by default) 4247 | Verified Remote Control Not enough data 8.8(won by default) 4605 | Verified Switch Presenter Not enough data 8.9(won by default) 5120 | Verified Conferencing Options Group Live Chat Not enough data 9.0(won by default) 5260 | Verified Audio Conferencing Not enough data 9.0(won by default) 5493 | Verified Video Conferencing Not enough data 9.0(won by default) 5410 | Verified Conferencing 10.0(won by default) 17 Not enough data Video Streaming Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Application Tools Password Protection Not enough data 8.8(won by default) 4342 | Verified Video Call Recording Not enough data 8.8(won by default) 4908 | Verified In-Browser Application Not enough data 8.7(won by default) 4872 Screen Recording Not enough data Not enough data On-Demand Recording Not enough data Not enough data Agentic AI - Screen Sharing Decision Making Not enough data 7.5(won by default) 50 Additional Functionality Document Storage Not enough data Not enough data Chat/Messaging Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Presentation Streaming Not enough data Not enough data On-Demand Webcasting Not enough data Not enough data Screen Capture Not enough data Not enough data Calendar Management Not enough data Not enough data Multi-Participant Screen Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Brainstorming Not enough data Not enough data Role-Based Permissions Not enough data Not enough data API Not enough data Not enough data Calendar Sync Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Reminders Not enough data Not enough data Desktop/Browser Sharing Not enough data Not enough data Email Management Not enough data Not enough data Meeting Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Screen Mirroring Not enough data Not enough data Annotations Not enough data Not enough data Generative AI Not enough data Not enough data Whiteboard Not enough data Not enough data Targeted/Locked Screen Sharing Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data File Management Not enough data Not enough data Mobile Screen Sharing Not enough data Not enough data Video Management Not enough data Not enough data User Management Not enough data Not enough data Real Time Screen Sharing Not enough data Not enough data CRM Not enough data Not enough data Presenter Control Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data SSL Security Not enough data Not enough data Video Support Not enough data Not enough data Scheduling Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Availability Indicator Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Data Import/Export Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Visual Collaboration Platforms[Hide 30 FeaturesShow 30 Features](javascript:void(0);) Not enough data 8.3 49 Collaboration Integrated Communications Not enough data 9.0(won by default) 31 Native Communications Not enough data 8.7(won by default) 33 Board Overview Not enough data 8.6(won by default) 31 Screen Sharing Not enough data 8.8(won by default) 34 Hardware Required Hardware Not enough data 8.6(won by default) 30 Bring Your Own Device Not enough data 8.5(won by default) 30 Security Permissions Not enough data 9.0(won by default) 31 Single Sign-On (SSO) Not enough data 8.7(won by default) 31 Agentic AI - Visual Collaboration Platforms Autonomous Task Execution Not enough data 6.7(won by default) 13 Natural Language Interaction Not enough data 6.8(won by default) 12 Additional Functionality API Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Customizable Branding Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Calendar Sync Not enough data Not enough data Drag & Drop Not enough data Not enough data Generative AI Not enough data Not enough data VoIP Providers[Hide 93 FeaturesShow 93 Features](javascript:void(0);) Not enough data 8.6 293 Platform Basics - VoIP Providers PBX systems, VoIP Softphone Not enough data 8.9(won by default) 11 Call Management Not enough data 9.1(won by default) 13 Network monitoring Not enough data 9.5(won by default) 11 Integrations Not enough data 9.3(won by default) 10 Virtual PBX Not enough data 8.9(won by default) 9 SIP trunking services Not enough data 8.3(won by default) 11 Contact Management Not enough data Not enough data Communication Management Not enough data Not enough data Fax Management Not enough data Not enough data Call List Management Not enough data Not enough data Call Center Management Not enough data Not enough data Queue Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Call Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Call Center Integration Not enough data Not enough data Basic Communication Phone Calls Not enough data 8.8(won by default) 250 Video Calls Not enough data 8.7(won by default) 235 Instant Messaging Not enough data 8.7(won by default) 214 Screen Sharing Not enough data 9.0(won by default) 262 Conference Calls Not enough data 9.0(won by default) 261 Desk-to-Desk Calls Not enough data 8.6(won by default) 148 SMS Messaging Not enough data Not enough data Chat/Messaging Not enough data Not enough data Video Call Recording Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data SIP Trunking Not enough data Not enough data Agentic AI - VoIP Providers Autonomous Task Execution Not enough data 7.4(won by default) 7 Cross-system Integration Not enough data 8.1(won by default) 7 Adaptive Learning Not enough data 7.6(won by default) 7 Proactive Assistance Not enough data 6.9(won by default) 6 Access Software Pairing Not enough data 8.3(won by default) 164 Browser Extension Not enough data 8.4(won by default) 187 Individual Download Not enough data 8.4(won by default) 177 Advanced Features Hold Music Not enough data 7.9(won by default) 134 Automated Attendants Not enough data 8.3(won by default) 137 VOiP Number Not enough data 8.6(won by default) 179 Additional Functionality Live Chat Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customizable Reports Not enough data Not enough data Call Tracking Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Real-Time Data Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Employee Directory Not enough data Not enough data AI Copilot Not enough data Not enough data Activity Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Call Scripting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Call Recording Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Virtual Call Center Not enough data Not enough data Activity Dashboard Not enough data Not enough data Reporting & Statistics Not enough data Not enough data CRM Not enough data Not enough data Auto-Dialer Not enough data Not enough data Generative AI Not enough data Not enough data Contact Database Not enough data Not enough data Call Transfer Not enough data Not enough data Call Reporting Not enough data Not enough data Call Logging Not enough data Not enough data Voice Mail Not enough data Not enough data Caller ID Not enough data Not enough data Customizable Caller ID Not enough data Not enough data Mobile Access Not enough data Not enough data Callback Scheduling Not enough data Not enough data IVR Not enough data Not enough data API Not enough data Not enough data Interaction Tracking Not enough data Not enough data Call Routing Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Video Conferencing Not enough data Not enough data Call Conferencing Not enough data Not enough data Call Disposition Not enough data Not enough data Predictive Dialer Not enough data Not enough data Spam Blocker Not enough data Not enough data On-Demand Recording Not enough data Not enough data Caller Profiles Not enough data Not enough data Multiple User Accounts Not enough data Not enough data VoIP Connection Not enough data Not enough data Conferencing Not enough data Not enough data Text to Speech Not enough data Not enough data Reporting/Analytics Not enough data Not enough data VoIP Not enough data Not enough data Call Queues Not enough data Not enough data Call Screening Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Online Voice Transmission Not enough data Not enough data Unified Communications Not enough data Not enough data Voicemail Transcription Not enough data Not enough data UCaaS Platforms[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data 9.1 206 Agentic AI - UCaaS Platforms Autonomous Task Execution Not enough data 8.1(won by default) 8 Cross-system Integration Not enough data 9.4(won by default) 9 Adaptive Learning Not enough data 9.8(won by default) 8 Natural Language Interaction Not enough data 9.8(won by default) 8 Third-Party Integrations Not enough data Not enough data Extensions Tenancy Flexibility Not enough data 9.0(won by default) 148 Native VoIP Not enough data 8.9(won by default) 164 CCaaS Option Not enough data 9.0(won by default) 107 Features Voicemail to Email Not enough data 9.0(won by default) 161 Voicemail to SMS Not enough data 8.9(won by default) 104 File Sharing Not enough data 9.0(won by default) 157 Voice Conferencing Not enough data 9.1(won by default) 174 Video Conferencing Not enough data 9.2(won by default) 159 Conference Transcripts Not enough data 9.1(won by default) 145 Electronic Faxes Not enough data Not enough data IVR Not enough data Not enough data Video Call Recording Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Meeting Management Not enough data Not enough data Screen Sharing Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Virtual Voicemail Not enough data Not enough data Additional Functionality Trend Analysis Not enough data Not enough data Generative AI Not enough data Not enough data Voice Mail Not enough data Not enough data SSL Security Not enough data Not enough data Caller ID Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Activity Tracking Not enough data Not enough data Interaction Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Virtual Backgrounds Not enough data Not enough data Mobile Access Not enough data Not enough data Contact Management Not enough data Not enough data Call Center Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Call Tracking Not enough data Not enough data Call Transfer Not enough data Not enough data Group Messaging Not enough data Not enough data Call Recording Not enough data Not enough data AI Copilot Not enough data Not enough data Call Monitoring Not enough data Not enough data Task Management Not enough data Not enough data SMS Messaging Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Routing Not enough data Not enough data Multi-User Collaboration Not enough data Not enough data Single Sign On Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Note-Taking Software[Hide 9 FeaturesShow 9 Features](javascript:void(0);) 8.6 232 Not enough data Action Item Detection - AI Note-taking Software Action Item extraction 8.6(won by default) 126 Not enough data Summary Generation 8.9(won by default) 141 Not enough data Automatic Transcription - AI Note-taking Software Speech-to-text Transcription 8.8(won by default) 141 Not enough data Collaboration & Sharing - AI Note-taking Software Team-based Access 8.8(won by default) 141 Not enough data Language & Accent Support - AI Note-taking Software Multi-Language and Accent Support 8.3(won by default) 126 Not enough data Multi-Platform Integration - AI Note-taking Software Integrations 8.5(won by default) 136 Not enough data Privacy & Security Controls - AI Note-taking Software Access Control 8.8(won by default) 127 Not enough data Searchable Note Archives - AI Note-taking Software Semantic Search 8.2(won by default) 115 Not enough data Speaker Identification - AI Note-taking Software Speaker Recognition 8.8(won by default) 136 Not enough data Show 3 feature categories with incomplete data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Team Collaboration[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data Not enough data Communication Status Updates Not enough data Not enough data Instant Messaging Not enough data Not enough data Activity Feed Not enough data Not enough data Notifications Not enough data Not enough data Comments and Voting Not enough data Not enough data Discussions Not enough data Not enough data User Directory Not enough data Not enough data Online Status of Coworkers Not enough data Not enough data Content Management File Sharing Not enough data Not enough data Document Collaboration Not enough data Not enough data Version Control Not enough data Not enough data Tagging Not enough data Not enough data Knowledge Base Not enough data Not enough data Surveys Not enough data Not enough data Productivity Tools Task Management Not enough data Not enough data Calendar Not enough data Not enough data Search Not enough data Not enough data Mobile Not enough data Not enough data Multi-Language Support Not enough data Not enough data Calendar Management Not enough data Not enough data Document Management Not enough data Not enough data Project Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Contact Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Administration Moderation Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Performance and Reliability Not enough data Not enough data Additional Functionality API Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Customizable Branding Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Calendar Sync Not enough data Not enough data Drag & Drop Not enough data Not enough data Generative AI Not enough data Not enough data User Insights Reviewers' Company Size [![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")](https://www.g2.com/products/microsoft-teams/reviews) Microsoft Teams Small-Business(50 or fewer emp.) 22.1% Mid-Market(51-1000 emp.) 38.4% Enterprise(\> 1000 emp.) 39.5% [![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite")](https://www.g2.com/products/cisco-webex-suite/reviews) Webex Suite Small-Business(50 or fewer emp.) 18.6% Mid-Market(51-1000 emp.) 30.9% Enterprise(\> 1000 emp.) 50.5% Small-Business (50 or fewer emp.) 22.1% 18.6% Mid-Market (51-1000 emp.) 38.4% 30.9% Enterprise (\> 1000 emp.) 39.5% 50.5% Reviewers' Industry [![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")](https://www.g2.com/products/microsoft-teams/reviews) Microsoft Teams Information Technology and Services 17.2% Computer Software 9.3% Financial Services 3.7% Education Management 3.5% Marketing and Advertising 3.4% Other 62.9% [![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite")](https://www.g2.com/products/cisco-webex-suite/reviews) Webex Suite Information Technology and Services 17.0% Computer Software 8.5% Financial Services 5.0% Hospital & Health Care 4.9% Higher Education 3.4% Other 61.2% FAQs ## Microsoft Teams vs Webex Suite FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Webex Suite vs Microsoft Teams? Microsoft Teams stands out for its higher G2 rating, stronger support scores, and deeper Microsoft 365 integration, while Webex Suite is noted for its reliability and unified collaboration features. | [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | | --- | --- | | 4.2/5 (18,926 reviews) | 4.4/5 (19,263 reviews) | | Enterprise | Enterprise | | 8.5 | 9.1 | | 8.5 | 8.6 | | Reliability (182 all-time mentions) | Team Collaboration (896 all-time mentions) | ### How do the pricing models of Webex Suite and Microsoft Teams compare? Microsoft Teams is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure. - **Webex Suite:** Reviewers frequently cite higher pricing as a drawback, especially for small teams that do not require advanced features. - **Microsoft Teams:** Reviewers highlight strong value, especially when bundled with Microsoft 365, and appreciate its affordability for organizations already using Microsoft products. - **Switching Reason:** Several reviewers mention switching from Webex Suite to Microsoft Teams for better integration with existing Microsoft tools and more favorable pricing. ### What are the best alternatives to Webex Suite and Microsoft Teams? Zoom Workplace, Google Workspace, and Slack are the top three alternatives to Webex Suite and Microsoft Teams. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | 4.2/5 (18,926 reviews) | Enterprise | Pricing is higher for small teams; cited as a drawback | Reliability (182 all-time mentions) | | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,263 reviews) | Enterprise | Strong value, especially with Microsoft 365 bundle | Team Collaboration (896 all-time mentions) | | [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56,560 reviews) | Small-Business | — | Video Conferencing Quality | | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48,169 reviews) | Small-Business | — | Collaboration and Integration | | [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (32,000+ reviews) | Small-Business | — | Messaging and Workflow Automation | ### Which Video Conferencing features should I prioritize when comparing Webex Suite and Microsoft Teams? Buyers should prioritize Sharing, Integrations, Security, Audio/Video Quality, and Ease of Use when comparing Webex Suite and Microsoft Teams. - **Sharing:** Microsoft Teams has 591 all-time mentions for file sharing, while Webex Suite has 97 for screen sharing. - **Integrations:** Microsoft Teams is cited in 2,199 reviews for Skype integration and 489 for Microsoft 365; Webex Suite is mentioned in 150 reviews for Microsoft Teams integration. - **Security:** Webex Suite is cited in 88 reviews for security, with reviewers highlighting end-to-end encryption and compliance features. - **Audio/Video Quality:** Webex Suite has 103 mentions for audio quality and 182 for reliability; Microsoft Teams has 316 for video quality and 113 for audio quality. - **Ease of Use:** Microsoft Teams is cited in 845 reviews for ease of use; Webex Suite in 271. ### What are the pros and cons of Webex Suite vs Microsoft Teams? Microsoft Teams' headline strength is team collaboration, while Webex Suite is most noted for reliability. - **Webex Suite strengths:** Reliability (182 all-time mentions), ease of use (271), security (88), and unified collaboration features. - **Webex Suite trade-offs:** Higher pricing for small teams, complex interface for new users, resource-intensive desktop app, and less intuitive mobile experience. - **Microsoft Teams strengths:** Team collaboration (896 all-time mentions), ease of use (845), file sharing (591), deep Microsoft 365 integration (489), and strong video quality (316). - **Microsoft Teams trade-offs:** Performance issues (299), connectivity issues (224), notification overload, and a cluttered interface for organizations with many channels and chats. ### Is Webex Suite or Microsoft Teams better for small businesses? Microsoft Teams is a better fit for small businesses, as reflected by its strong value sentiment and the prominence of small-business reviewers among its top alternatives. - **Webex Suite:** Largest segment is Enterprise; reviewers note higher pricing and complexity as drawbacks for small teams. - **Microsoft Teams:** Largest segment is Enterprise, but reviewers consistently highlight its affordability, ease of use, and value for organizations of all sizes, especially when bundled with Microsoft 365. ### Which Video Conferencing platform has better integrations? Microsoft Teams is favored for integrations, with significantly higher reviewer-cited integration counts and deeper Microsoft 365 ecosystem support. - **Webex Suite:** Integrates with Microsoft Teams (150 all-time mentions) and Outlook; reviewers note integration capabilities but cite occasional complexity. - **Microsoft Teams:** Integrates with Skype (2,199 all-time mentions), Microsoft 365 (489), and Jira (90); reviewers highlight the strength of its Microsoft 365 and third-party integrations. ### How do Webex Suite and Microsoft Teams compare on customer support? Webex Suite and Microsoft Teams are rated at parity for Quality of Support, with scores of 8.5 and 8.6 respectively. - **Webex Suite:** Reviewers frequently mention responsive support and strong technical assistance, with 77 all-time mentions for customer support. - **Microsoft Teams:** Reviewers describe support as reliable and accessible, especially for organizations already using Microsoft products. ### Which is easier to implement, Webex Suite or Microsoft Teams? Microsoft Teams is rated higher for Ease of Setup, with a score of 9.1 versus Webex Suite's 8.5. - **Webex Suite:** Reviewers describe setup as straightforward for most users, but note that advanced configurations and integrations can add complexity for administrators. - **Microsoft Teams:** Reviewers consistently highlight easy onboarding, especially for those familiar with Microsoft products, and appreciate the guided setup process. ### Which product has better Sharing? Microsoft Teams is the stronger platform for Sharing, with higher reviewer-cited mention counts and satisfaction scores. - **Webex Suite:** Screen sharing is cited in 97 all-time reviews; reviewers note reliable sharing but mention occasional interface complexity. - **Microsoft Teams:** File sharing is cited in 591 all-time reviews; reviewers highlight easy document sharing, real-time collaboration, and integration with Microsoft 365 for sharing and co-editing files. Alternatives **Microsoft Teams Alternatives** ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") [ Zoom Workplace ](/products/zoom-workplace/reviews) ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") [ Google Workspace ](/products/google-workspace/reviews) ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack") [ Slack ](/products/slack/reviews) ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp") [ ClickUp ](/products/clickup/reviews) **Webex Suite Alternatives** ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") [ Zoom Workplace ](/products/zoom-workplace/reviews) ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") [ Google Workspace ](/products/google-workspace/reviews) ![GoTo Meeting](https://images.g2crowd.com/uploads/product/hd_favicon/f2c84d59bd2703e7f830afc1af579b12/goto-meeting.svg "GoTo Meeting") [ GoTo Meeting ](/products/goto-meeting/reviews) ![Miro](https://images.g2crowd.com/uploads/product/hd_favicon/f43d71a5c7b1abb1b7d3dfc8d3668f9b/miro.svg "Miro") [ Miro ](/products/miro/reviews)