--- title: SailPoint Reviews meta_title: 'SailPoint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 238 reviews by the users' company size, role or industry to find out how SailPoint works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 238 scale: '5' date_modified: '2026-09-23' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # SailPoint Reviews **Vendor:** SailPoint **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.6/5.0 **Total Reviews:** 238 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About SailPoint SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security. ## SailPoint Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **ease of use** of SailPoint, facilitating straightforward access management and integration across applications. (36 reviews) - Users appreciate the **ease of access control** and automated governance features of SailPoint, enhancing security and simplicity. (30 reviews) - Users value the **automated security management** of SailPoint, enhancing user permissions and ensuring robust identity security. (24 reviews) - Users appreciate SailPoint for its **automated access reviews and policy enforcement** , enhancing security and simplifying user management. (21 reviews) - Users value the **easy integrations** of SailPoint, simplifying access management across multiple applications efficiently. (21 reviews) - Access Control (18 reviews) - Users value the **automation of access reviews** in SailPoint, enhancing security and simplifying user permission management. (17 reviews) - Efficiency (17 reviews) - Users praise the **excellent customer support** from SailPoint, enhancing their access management and cybersecurity processes effectively. (16 reviews) - Easy Integrations (16 reviews) **What users dislike:** - Users note the **limited advancements in the RBAC module** and slow response times from support can hinder effectiveness. (17 reviews) - Users experience **poor customer support** with slow response times, unnecessary details, and difficulties in communication across time zones. (16 reviews) - Users find **missing features** frustrating as they hinder functionality and prolong the implementation of necessary updates. (14 reviews) - Users find the platform to be **expensive** due to costs associated with cloud rules and complex implementations. (12 reviews) - Users find the **difficult learning** curve challenging, especially those without programming backgrounds needing extensive ramp-up time. (11 reviews) - Implementation Difficulty (11 reviews) - Users are frustrated with the **high costs** for additional features and the reliance on an expensive token system. (10 reviews) - Feature Limitations (10 reviews) - Limited Customization (10 reviews) - Users find the **complex setup** of SailPoint time-consuming and requiring significant expertise for effective implementation. (9 reviews) ## SailPoint Discussions - [What is SailPoint used for?](https://www.g2.com/discussions/sailpoint-what-is-sailpoint-used-for) - 2 comments - [What database does SailPoint use?](https://www.g2.com/discussions/what-database-does-sailpoint-use) - 1 comment - [What is SailPoint used for?](https://www.g2.com/discussions/what-is-sailpoint-used-for) - 2 comments - [View SailPoint pricing details and edition comparison](https://www.g2.com/products/sailpoint/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-09-25+07%3A14%3A17+-0500&secure%5Bsession_id%5D=7e34e0cc-5b5e-4812-9c26-74763ee850b5&secure%5Btoken%5D=39c504933e59a5b4cc438735c6fa45b461777ee272a5fecf747220e346ea6595&format=llm_user) ## SailPoint Features **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows - Compliance Management - Audit Management - Workflow Management - Template Management - Application Management - Password Management - Access Management **Tracking** - Spend Tracking - SaaS Utilization Tracking - User Sentiment Tracking **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations - Password Synchronization - Password Management - Credential Management - Password Policies **Functionality** - Structure type - Contextual search - Template algorithms - Custom algorithms - False-positive management - Multiple file and location types - Real-time monitoring - Dashboard - Compliance - Reporting - Data Dictionary Management - Metadata Management - Workflow Management - Compliance Management **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication - Two-Factor Authentication **Monitoring** - Investigate - Monitoring - Misconfigurations - Integrate - Visability - Continuous Monitoring **Access control - Cloud Infrastructure Entitlement Management (CIEM)** - Policy Management - Fine-Grained Access Control - Role-Based Access Control (RBAC) - AI-driven access control **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation - Email Management - Spend Management - Inventory Management - Workflow Management - SaaS Operations Management - HR Management - Contact Management - Task Management - User Management - Deadline Management - Employee Management - Contract/License Management - License Management - Compliance Management - Vendor Management - Audit Management - Renewal Management **Discovery & Classification - Data Security Posture Management (DSPM)** - Continuous real‑time monitoring - Discover & classify sensitive data - Custom classification support **Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions** - Credential Rotation & Revocation - Automated Registration & Provisioning - De-Provisioning & Retirement **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Authentication ** - Multi-Factor Authentication - Biometric Authentication - Other Authentication Methods - Role-Specific Authentication ** Type** - On-premises solution - Cloud-solution **Remediation** - Remediation - Audit **Monitoring - Cloud Infrastructure Entitlement Management (CIEM)** - Monitoring - AI-based detection **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring - Approval Process Control **Agentic AI - Sensitive Data Discovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations **Risk Prioritization - Data Security Posture Management (DSPM)** - Detect excessive entitlements & toxic combinations - Compliance posture assessment - Risk‑based exposure scoring **Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions** - Fine-Grained Access Control - Machine-Native Authentication Methods - Contextual / Just-In-Time Access **Additional Functionality** - Data Visualization - Visual Analytics - Multiple Data Sources - Sensitive Data Identification - Data Import/Export - Trend Analysis - Data Transformation - AI Copilot - Search/Filter - File Sharing - API - Customizable Reports - Dashboard Creation - Forecasting - Reporting/Analytics - Generative AI - Self Service Data Preparation - Data Connectors - Data Mapping - Access Controls/Permissions - Data Extraction - Activity Tracking - Data Cleansing - Drag & Drop - Alerts/Notifications - Publishing/Sharing - Data Synchronization - Big Data Analytics - Ad hoc Query - Data Modeling - AI/Machine Learning **Additional Functionality** - Role-Based Permissions - Data Analysis Tools - Anomaly/Malware Detection - Risk Alerts - Password Management - Access Management - Data Classification - Access Control - Incident Response Checklists - Active Directory Integration - Multi-Factor Authentication - Search/Filter - Real-time Alerts - Remediation Management - Risk-Based Authentication - Configuration Management - Generative AI - Activity Dashboard - AI Copilot - Prioritization - Deception Management - Root Cause Analysis - Identity Verification - Access Certification - Behavioral Analytics **Governance** - Identifies and Alerts for Threats - Compliance Audits **Security** - Data Security - Data loss Prevention - Security Auditing - Real-Time Data - Cloud Application Security - SSL Security **Administration** - Database Management - Deduplication - Backup - API / integrations **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **User Experience** - Self-Service Experience - Mobile App Usability - Multilingual Support - Remote Support ** Reporting** - Activity Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export - Ad hoc Reporting - Role-Based Permissions - Real-Time Reporting **Auditing - Cloud Infrastructure Entitlement Management (CIEM)** - Visibility - Compliance Reporting **AI Features** - Auto-fill Custom App Details - AI Assistant **Remediation & Governance - Data Security Posture Management (DSPM)** - Guided remediation actions - Integration with enforcement tools - Track remediation progress & trends **Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions** - Policy Enforcement & Governance - Audit Logging & Activity Monitoring - Integration with IAM/Cloud/DevOps Ecosystem - Discovery & Inventory of Non-Human Ids **Additional Functionality** - Mobile Access - Employee Portal - AI Copilot - Employee Database - Secure Password Sharing - Single Sign On - Group Passwords - Generative AI - Self-Service Access Request - Alerts/Notifications - Remote Access/Control - Self Service Portal - Password Database - Remote Access & Monitoring - Application Security - Password Protection - Password Generator - Reminders - Reporting/Analytics **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **Identity** - SSO - Governance - User Analytics - Real-Time Analytics - Visual Analytics - Reporting/Analytics **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting - Generative AI - Status Tracking - Real-Time Notifications - Budgeting/Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Additional Functionality** - Alerts/Notifications - AI Copilot - Access Controls/Permissions - Endpoint Management - Intrusion Detection System - Compliance Management - HIPAA Compliant - Search/Filter - API - Two-Factor Authentication - Data Visualization - Risk Assessment - Real-Time Monitoring - Event Logs - Activity Dashboard - Audit Management - Cloud Security Policy Management - Vulnerability Protection - Anti Virus - Incident Management - Threat Intelligence - Real-Time Reporting - Reporting & Statistics - User Management - Encryption - Vulnerability Scanning - Generative AI - Status Tracking - Third-Party Integrations - Real-Time Notifications - Patch Management - Monitoring - Cloud Encryption **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Accounting Integration **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management - Member Accounts - User Management - Multiple User Accounts **Additional Functionality** - Real-Time Data - Spend Analysis - Transaction History - Self Service Portal - Activity Dashboard - Usage Tracking/Analytics - Collaboration Tools - Member Accounts - Reporting/Analytics - Onboarding - Customizable Branding - Data Visualization - Reporting & Statistics - Single Sign On - Audit Trail - Real-Time Analytics - AI Copilot - Customizable Reports - API **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis ## Top SailPoint Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,392 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (872 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,974 reviews)